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Enterprise Content Management

Information Taxonomy - January 2012

The Tampa information taxonomy is a classification scheme, intended to arrange in a hierarchical

structure, information resources that have been identified, grouped, and named according to establishednatural relationships. The ECM Classification Committee developed the highest level categories list,

a.k.a. Level 1, which is expected to contain all content created or saved by City Departments. The initial

gap assessment is reflected in this draft, as each Department was targeted to one or more of the Level 1

categories and the results of this review are identified as Level 2 of the taxonomy. Level 2 also includespotential FAQ entries, which may or may not reflect direct delivery of City services; many of these

examples were extracted from the TampaGov web site. Level 3+ is also provided to illustrate how the

taxonomy detail can increase at each progressive level. There is no intended restriction on the number of

levels or on the capability to replicate parts of the taxonomy.

Level 1

o Arts & Culture; Attractions: Historyo Community & Neighborhoods; Relocation Resourceso Construction & Developmento Employmento Events; News & Announcements; Television & Media; Weathero Government Administrationo Laws & Ordinances; Official Recordso

Licenses & Permits; Payments; Taxeso Maps & Directionso Parks, Recreation & Athleticso Public Safetyo Transportation & Parkingo Utilities

Level 2

o Arts & Culture; Attractions: HistoryArt Programs

Attractions

Black History

Parks & Recreation Art Studios & Classes

Tampa Bay History Center

Womens History

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2

o Community & Neighborhoods; Relocation ResourcesClean City

Code Enforcement

Community Affairs

Historic Preservation & Urban Design

Housing & Community Development

Neighborhood & Community Relations

Architectural Review Commission

Barrio Latino Commission

Community Redevelopment AreasRiverwalk

o Construction & DevelopmentCode Enforcement

Construction Services, Permits & Inspections

Contract Administration

Economic & Urban Development

Growth Management & Development Services

Historic Preservation & Urban Design

Land Development & Coordination

Minority Business Development

Real Estate

Architectural & Engineering Contracts

Architectural Review Commission

Barrio Latino Commission

Bids & RFPs

Capital Construction Contracts

Community Redevelopment Areas

o EmploymentJob Openings

o Events; News & Announcements; Television & Media; WeatherCable Communications

Convention Center

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3

Agendas

American Invitational & Winter Equestrian Festival

Calendars

Fiesta Day (Ybor City)

Florida State Fair

Gasparilla

Guavaween

Independence Day

Latin Fest

MacDill Air Fest

News and NoticesOutback Bowl

Proclamations

Rough Riders St. Patrick's Day Parade

Sant' Yago Knight Parade

o Government AdministrationCity Clerk

City Council

Design & Publications

Fire & Police PensionHuman Resources

Intergovernmental Relations

Internal Audit

Legal

Mail Room

Mayor

Purchasing

Revenue & Finance

Technology & Innovation

Chief of StaffPublic Records Request

o Laws & Ordinances; Official RecordsCity Clerk

Legal

Budget

City Charter

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Municipal Code

Ordinances

Policies

Proclamations

Resolutions

o Licenses & Permits; Payments; TaxesBusiness Tax

Construction Services, Permits & Inspections

Business TaxRenewalsCashiering

Construction Services - Permits

Parking - Monthly Permits

Parking - Tickets

Parking Permits

Police Traffic Accident Reports

Utility ServiceBills

o Maps & DirectionsCapital Improvement Projects

Crime Activity

Fire Rescue Calls for Service

Hurricane Evacuation Zones

Neighborhoods

Parking Downtown

Points of Interest

Police Calls for Service

Stormwater Projects

Street Sweeping Schedule

Traffic Advisories

o Parks, Recreation & AthleticsParks & Recreation

o Public SafetyFire Rescue

Police

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Emergency Information

Emergency Management

Traffic

o Transportation & ParkingPublic Works

Transportation

511 Traveler Information

Hartline

Parking Garages & PermitsPort of Tampa

Tampa International Airport

Union Station

o UtilitiesSolid Waste & Environmental Management

Wastewater

Water

Level 3+Art Programs

Programso Bridgeso Lights On Tampao Photographer Laureateo Public Art in Private DevelopmentChapter 27o Public Art ProgramChapter 4o Riverwalk Portal Programo Special Projectso Win-Win Art Programo Zack Street Promenade of the Arts

Operationso Friends of Tampa Public Arto Grantso Image Libraryo Publications / Educational Resources

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Business Tax Collect Fees for Business Tax Receipts Issue Business Tax Receipts Collect Fees for Rental Certificates (rental property) Collect Fees for Foreclosed Property Registry Issue Receipts for Foreclosed Property Registry

Cable Communications City of Tampa Television Channel Production, Operations & Technical Specifications

o Technical Specificationso Franchise Agreementso Viewership Surveyso Talent Release Formso Coop planso Monthly Programming Scheduleso Press Releases

City of Tampa Television Channel Programmingo Current programmingo Archive Programso Live Streamingo On Demand programmingo You Tube and other social media postings

Office of Cable Communication Contractso Speak Up Tampa Bay Agreemento Tampa Educational Cable Consortium Agreemento Close Captioning Contracto Music Library Contracto Pictron Contract

City Clerk Agendas and Meeting Management and Minutes

o City Councilo Community Redevelopment Agencyo Code Enforcement Boardo Code Enforcement Special Magistrateso Public Nuisance Abatement Boardo Civil Service Board

Archives and Recordso Inactive & Vital Record Storageo Archives of Historical Records and Materialso Records Preservation (Microfilming and Scanning)o Records Disposition

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o Research Center Boards and Committees

o Advertising of positions to be appointed by City Councilo Appointmentso Oaths to committee memberso Management and Tracking of appointments, terms of members for both Mayor and

Council

Enterprise Content Managemento Oversighto Records Management

Official Records Custodian for City of Tampao Agreementso City Cemetery Burialso Deedso Lawso Ordinanceso Resolutions

Public Records Requests Coordination Legal Notices

o Postingo Publishing

City Council Legislative Branch of Government Serves as Community Redevelopment Agency Appoints members to various boards and commissions Council Meetings Commendations Ordinances Resolutions Agreements Budget Review

Clean City Alleyway Maintenance (as appropriate) Annual Tampa Clean City Day Event Chapter 13 (shared use) City Owned Vacant Lot Management Community Service Program Graffiti Removal Interstate, Gateways, Parkways, Medians & Neighborhoods Landscape Design &

Maintenance

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Litter & Illegal Sign Removal & Disposal Major Thoroughfares/Residential Corridors Grounds Maintenance Neighborhood Tree Service Watering and Herbicide Program

Code Enforcement Chapter 5 Hearing Agendas Chapter 13 Hearing Agendas Chapter 27 Agendas Code Enforcement Board Code Enforcement Board Agendas Code Compliance Property Inspections Code Complaint Response Condemned Properties Foreclosure Registry Inspections Issue Civil Citations Issue Criminal Report Affidavits Rental Property Inspections Special Magistrate Agendas Testify in Civil Court Testify in Criminal Court

Community Affairs Investigate complaints of illegal discrimination in

o Employmento Housingo Public Accommodations

Annual Training and Educational Seminars on Fair Housing and Equal EmploymentOpportunity Rights

Enforcement of the City Human Rights Ordinance. Promoting rights of persons with disabilities and coordinating with various mayoral liaison

groups.

Construction Services, Permits & Inspections Permit Intake and Processing

o Pre-application reviewo Sufficiency intake reviewo Plan assignment and processing

Residential Permitso Site Plan Review (Zoning, Transportation, Trees, Stormwater)o Building Plan Review (Building, Mechanical, Plumbing, Electrical)o Site Construction Permit Issuance (Zoning, Transportation, Trees, Stormwater)

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o Building Permit Issuance (Building, Mechanical, Plumbing, Electrical)o Fee Collections

Commercial Permitso Site Plan Review (Zoning, Transportation, Trees, Fire, Stormwater)o Building Plan Review (Building, Mechanical, Plumbing, Fire, Electrical)o Site Construction Permit Issuance (Zoning, Transportation, Fire, Trees, Stormwater)o Building Permit Issuance (Building, Mechanical, Plumbing, Electrical)o Fee Collections

Inspectionso Transportationo Stormwatero Treeso Fireo Building (Building, Mechanical, Plumbing, Electrical)

Complaintso Investigationo Notice of Violationo Affidavit of Violationo Code Enforcement Hearingo Affidavit of Complianceo Fine Collections

Recordso Permit and Plans Documents Researcho Flood Zone Determinationo Contractor License Verification and Updateo Fee Collections

Contract Administration Architectural & Engineering Contract Management Capital Construction Project Contract Management Capital Construction Project Field Engineering & Inspection Capital Construction Project Plan, Specification & Bid Document Preparation Capital Project Coordination Capital Project Design Design & Construction Project Tracking & Reporting Materials Laboratory Services

Convention Center Sales and Marketing

o Produce local and national advertising and marketing campaignso Solicit new local events through local marketing and advertising efforts

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o Solicit new national conventions, trade shows, conferences, and related events throughcooperative marketing efforts with Tampa Bay & Co as well as the rest of the TampaHospitality Community

o Negotiate rental and other concession agreementso Produce proposalso Produce contractso Facilitate post con meetings and / or post event surveys

Fiscalo Coordinate and manage the purchase process for all other TCC departmentso Process contractso Produce invoiceso Process settlementso Process accounts payableo Process Accounts Receivable

Convention Serviceso Produce Record of Conversation (ROC)o Coordinate all logistical requirements related to booked eventso Produce Event Documento Complete Event Checklisto Complete Exhibitor Listso Complete NSF (Net Square Footage) Calculationso Facilitate Pre-Con meetingso Produce Event Settlement Cover Sheets

Operations\Exhibitor Serviceso Process exhibitor orderso Process credit card paymentso Produce Event Settlement Cover Sheetso Set up and tear down all event-related activitieso Clean and maintain all areas of facility

Guest Serviceso Create DAAG (Day at a Glance) documento Train and manage Guest Services contract and staffo Manage the TCC Information Desk and Front Drive Ambassador program

Design & Publications Graphics, Print & Collateral Material Design & Production

Economic & Urban Development Administration Brownfields Central Park Channel District

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Downtown Drew Park East Tampa Enterprise Zone Facade Grant Foreign Trade Zone Sister Cities Tampa Heights Riverfront Tampa Hillsborough EDC West Tampa Ybor CRAs

Fire & Police Pension 13th Check Processing Active & Retired Firefighter & Police Officer Medical & Pension Records Maintenance Advisory Contracts (Actuary, Auditor, Investment Manager, Performance Managers) Actuarial Valuation Annual Report to the State Benefit Payment Processing Board Agenda Development

o Board Meeting Minutes Board and Staff Training Board of Trustees

o Board Meetings Agendas Board Packages Minutes

o Continuing Professional Educationo Policies & Procedureso Trustee Elections

Board Policy Development and Administration Buy Back Processing Cost of Living Adjustment (COLA) Processing Deferred Retirement Option Program DROP Administration External Audit Financial Statements Health Insurance Enrollment & Maintenance Medical Disability Pension Application Processing Medical Disability Re-Evaluation Processing New Hire Application for Admission to the Pension Fund Processing Pre-Retirement and Financial Planning Workshops Public Records Requests

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Refund of Pension Contributions Processing Retirement Application Processing Trust Account Maintenance

o Employee/Employer ContributionsFire Rescue

Aircraft Rescue Alarm Statistics Building Code Reviews Emergency Medical Services False Alarm Billing & Collection Fire & Life Safety Codes Enforcement Fire Cause Investigations Fire Grant Application & Administration Fire Marshall Fees Fire Permits

o Assembly Permitso Exhibits Permitso Hazardous Installations Permitso Temporary Tents Permits

Fire Prevention, Protection & Suppression Services Fire Safety Strategies Evaluation Fire Station Tours Fire, Healthcare & Life Safety Community Education Hazardous Materials Response Marine Firefighting Medical Emergencies Neighborhood & Community Risk Analysis Night Club & Restaurant Safety PHI Privacy Requirements Surviving and Preventing Fires Swimming Safety

Growth Management & Development Services Acquisition, Disposition, Leasing & Research Services for City Departments Central Business District & Ybor City Design Standards Codes, Policies & Programs Administration to Ensure Safe Housing & Commercial

Structures

Development Review Process Optimization Growth Management, Housing & Development Standards Supervision & Maintenance Neighborhood Stabilization Program Acquisition Generator

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Historic Preservation & Urban Design Architectural Review Commission

o Certificate of Appropriateness New Construction and Rehabilitation Historic Ad Valorem Tax Exemption Program Relocations Variances (Chapters 27, 20.5 and 13) Recommendations to City Council Demolitions

o Historic Preservation Code Compliance Barrio Latino Commission

o Certificate of Appropriateness New Construction and Rehabilitation Historic Ad Valorem Tax Exemption Program Relocations Variances (Chapters 27, 20.5 and 13) Recommendations to City Council Demolitions

o Historic Preservation Code Compliance Historic Preservation Commission

o Local District Designationo Local Landmark Designation

Interstate Historic Trust Fund Programo Trust Fund Loano Trust Fund Granto Trust Fund Matching Grant

Urban Design Reviewo Central Business Districto Overlay Districts - Commercial

Housing & Community Development Affordable Housing

o Rehabilitationo New Construction

Community Development Block Grants Faade Grant Administration Foreclosure Prevention Assistance Home-owner Occupied Assistance Grant Administration

Human Resources Employee Relations

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o Benefits Health Insurance Dental Insurance Life & AD&D Insurance Deferred Comp Leave Plan Long Term Disability Sick Bank Bonus Hours

o Compensation Pay rate change Merits Negotiated Increase General Increase Special Pay Bank Time

o Personnel Actions Promotions Demotions Transfers Layoffs Leave of Absence Others

o Payroll Deduction Taxes Garnishments Pension Direct Deposit Other

o Open Enrollment Calendar Years

o Pre-employment background check/physicals Employee Records Management Personnel Records Completed Medical File

o Ethicso Disciplineso Grievanceso Civil Service Appealso Unemployment Compensation Claimso EEOC Claimso Service Award Pins, certificates, ceremony

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o Drug TestingRandom CDL, Reasonable Suspicion, Random Fire, and other drugtesting

o Union Contract Negotiations & Agreement Implementationo Benefit & personnel policy research, drafting and implementation

Employment Serviceso Recruitment - search strategies and outcomeso Job Posting Managemento Entry Level and Promotional Testing Resultso Application Managementprocessing employment applicationso Reviewing and grading job applicationso Certification List Managemento Correspondence

Risk Management and Central Serviceso Administer Self-Insurance Programs;

Workers Compensation Auto Liability Health Plan Wellness Centers

o Contract & Leases Reviewo Property and Casualty Insuranceo Safety and Loss Preventiono Safety and Wellness Trainingo Benefits procurement

Health Insurance Wellness Centers Dental Insurance Life &AD&D Insurance Long Term Disability

o Administer Benefits open enrollmento Mailroom Services

Training and Management Developmento Tuition Reimbursement Disbursement Program

Application Management ACE Accreditation Payroll Authorization Form

o Online Training Registration Management Class roster Attendance Course Content

o Curriculum Design Course Handouts Resources

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o Course DeliveryIntergovernmental Relations

State Legislative Sessiono 2012

General CorrespondenceExternal

Internal City of Tampa Proposals

Varies Year to Year

Issues of InterestVaries Year to Year Federal Legislative Session

o 2012 General Correspondence

External

Internal City of Tampa Proposals

Varies Year to Year Issues of Interest

Varies Year to Year

Financial Documentso 2012

Budget Contracts Financial Transactions Guidance

Constituent Serviceso 2012

Grantso 2012

Correspondence & Newsletterso 2012 External

Congressional Offices

Florida Association of Intergovernmental Relations

Florida League of Cities

National League of Cities

State Offices

U. S. Conference of Mayors

Other

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Internal Website Miscellaneous

Internal Audit Annual Audit Agenda & Individual Audit Objectives Development Auditor Training Audits City Processes based on Independent Review, Testing & Evaluation of Financial &

Operational Controls Cost Saving Opportunity Identification Post Audit Reviews Serving on Committees in an advisory capacity Training on Internal Controls and other items for City employees

Land Development Coordination Annexation Comprehensive Planning

Capital Improvement Element Capital Improvements ProjectsConcurrency Management

Grant Writing and Administration

Tampa Comprehensive Plan Intergovernmental Coordination Plan Amendments

Text

Future Land Use Map

Plan Amendments Text Future Land Use Map

Community PlanningVision Plan

Demographic Statistics Development of Regional ImpactNotice of Proposed Change

Annual Report Newsletter

Tampa CARES Right-of-way

Acquisition

Encroachment

Release of Easement

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Right-of-way Vacation

Records Maintenance

Mapping

Legal Description Review Subdivision

Preliminary Plat

Construction Drawings

Final Plat

Plat Vacating

Plat Recordation

Warranty Bonds Variance Review Board

Tree and Landscape

Sign

Zoning

Review of Decision Zoning

Amendments Text RezoningOverlay Districts ResidentialSpecial Uses Special Use (1) Permits Special Use (2) Permits Alcoholic Beverage Sign-offDesign Exceptions

Zoning certifications

Advisory Opinions

Formal Decisions

Code Enforcement

Legal City Of Tampa Legal Advice, Assistance & Opinions City Of Tampa Legal Representation

Mail Room Incoming Mail Management Outgoing Mail Management

Mayor

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Boards and Committees Budget

o Annual Budgeto Budget resolutions, Adjustments, Briefings & Summarieso Community Development Block Grant Programo Expenditure Controlso Revenue & Expenditure Projections

Ceremonial and Community Events Executive Oversight of City Departments Ordinances Public Matters & Community Concerns Resolutions

Minority Business Development Contract Policies Vendor Compliance Administration Diversity Management Initiative DMI Management Equal Business Opportunity Ordinance Compliance Policy & Procedure Development Identify & Register Small, Local, Women & Minority Owned Businesses Small Local Business Enterprise & Women Minority Business Enterprise Program

Management

Neighborhood & Community Relations 40th Street Communications Community Development Block Grant (CDBG) Community Outreach Community Relations Customer Service Center for questions and concerns Databases East Tampa Community Revitalization Partnership Faith Based Initiatives Helpful Phone Numbers Mayor's African American Advisory Council Neighborhood Association Incorporation Paperwork Neighborhood Associations Neighborhood Boundaries Neighborhood Driving Tours Neighborhood Grants Neighborhood Guidelines Neighborhood Handbook Neighborhood Leadership University Neighborhood Maps

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Neighborhood of Promise Neighborhood Postcards Neighborhood Presidents Neighborhood Priorities Neighborhood Registry Neighborhood Relations Neighborhood Tours Paint Your Heart Out Pictures Resource Center Special Events THAN, Tampa Homeowner's, an Association of Neighborhoods Various Boards & Committees

Parks & Recreation Parks

o Aquatic Facilitieso Art Studioso Beacheso Boat Rampso Cemeterieso Community Centerso Courtso Dog Parkso Fieldso Fishing Pierso Fitness and Wellnesso Greenways and Trailso Major Parkso Marinaso Mini Parkso Neighborhood Parkso Riverwalk

o Design and Construction Brorein Street Segment CapTrust Land (6A) CapTrust Water (6B) Convention Center Docks Harbour Island Connector Kennedy Blvd Plaza Portal

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o Events BB&T Groundbreaking Burger Battle Duck Derby Event analysis Master plan Kickoff Mayor's tours PlanningGeneral Photo Contest Platt Street Ceremony Riverfest Riverwalk Master Plan Unveiling South Plaza Dedication

o Friends of the Riverwalk Correspondence Documents Event planning -general Executive Director Executive Steering Committee Finances Membership Program Operation and Maintenance Riverwalk Exchange

o Funding Audits Capital Campaign Cost Planning Donation Tracking Grants Invoices Projects Recognition

o Marketing and Media Articles Brochures Graphics Lobby info Logos Newsletters Riverwalk Project Info Videos Website City

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o Office Budget Contacts Contracts Correspondence & Documents Mayor and CS Info Miscellaneous Templates

o Planning Activation Aerials Bridge Lighting Community Input Education EETF Ferry History Map Graphics Museums Other Cities Parks Partnerships Permitting General Plans Pictures Presentations Progress Tracking Regulatory Riverwalk Working Group Security Shade Signage Street Vacations Tours Vending Water Taxi shuttles

o Segments Beneficial Bridge Brorein Street Segment Brownstone (6A) CapTrust Cass Street & CSX Convention Center

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Cotanchobee Curtis Hixon Waterfront Park Heights History Center MacDill Park Marriott Kennedy Boulevard Plaza Kennedy Bridge Platt Street Rivergate Sheraton Straz Center USF Park Water Works Park 19-22

o Other Projectso Skate Parkso Shelterso Tennis Facilitieso Urban Relief Parks

Programso After school and Camp

After school C.A.M.P. G2G Scene No School Day Camps Specialty Camps Summer Camp TLC Camp

o Aquatics Aquatics Training Lap Swim Misc Aquatics Open Swim Swim Lesson Swim Team Water Aerobics

o Athletics Baseball Basketball Cheerleading Flag Football

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Football Horseshoes Misc Athletics Shuffleboard Soccer Softball Step Teeball Tennis Volleyball

o Creative Arts Springhill

o Dance Ballet Ballroom Baton Ethnic Hip Hop Jazz Line Pre-competitive Show Group Tap Zumba

o Education and Leisure Academic Community Events (different than Special Events) Computer Cooking CPR/Safety Life Skills Misc Education & Leisure Open Gym Open Skate Social Table Games

o Fine Arts Arts & Crafts Ceramics Drawing Fiber Arts Jewelry Metalsmithing

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Misc Fine Arts Multi-Media Music Open Studio Painting Paper Arts Pottery Woodworking Writing

o Fitness and Wellness Aerobics Bars & Bands Chair Circuit Lap Swim Martial Arts Misc Fitness & Wellness Open Fitness Room Open Gym Pilates Tone Walking Weights Yoga Zumba

o Grantso Gymnastics

Developmental Gymnastics Developmental Preschool Kindergym & Gym Kids Preschool Gym Tumbling

o Leagues Basketball Flag Football Kickball Soccer Softball Volleyball

o Online Registrationo Program Standards

Athletics

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Aquatics Creative/Fine Arts Maintenance Senior/Adult Special Populations Youth/OST

Serviceso Cemetery Operations

Burial Records Burial Fees Policies, Procedures, Rules & Regulations

o Facilities Maintenanceo Facility Reservations

Ragan Seminole Gardens

o Partner Organizations Little Leagues

o Mayors Youth Corpso Leadership Councilo Natural Resources

Community Tree Program Grand Tree Permitting Rezoning Petitions

o Office of Special Events Permitted Special Events Shelter Reservations

o Online Registrationo Planning & Design

Capital Projects Department Plans (Master, Strategic, etc.) Grants Greenways and Trails

o Securityo Urban Forestry

Tree Emergencieso Volunteer Opportunities

Police Alert Tampa Amber Alerts Auto Theft Prevention Calls for Service

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Child Abuse Citizens Police Academy Commercial Security Community Relations Community Workshops Crime Prevention & Partnerships Crime Statistics Drug & Alcohol Awareness Extra Duty Service Explorers Evidence Handling False Alarm Billing & Collection Fingerprinting Fraud Prevention Grant Applications Home Security Hurricane Awareness Neighborhood Watch Operation Identification Patrol Districts Personal Protection Police Athletic League Police Explorers Police Operations Police Patrol Districts Police Publications Project Lifesaver Property Crime Prevention Reserve Officer Force Road Rage Sexual Offenders and Predators Shoplifting Prevention Special Operations Trespass Affidavit Program Truancy Center Verbal Defense Workplace Violence

Public Affairs Communication & Public Relations Program Strategy Development & Implementation Media Relations, Video Productions, Announcements, Ceremonies & Special Projects

Assistance

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Print Publications & Collateral Marketing Materials Development & DistributionPublic Works

Facilities Managemento Building Maintenance & Repair Serviceso Energy Saving Measures Implementation

Fleet Maintenanceo Central Motor Pool Oversighto City Vehicle Disposalo Fleet Acquisitiono Fuelingo Vehicle & Equipment Repair Services

Parkingo Develop and Establish Parking Policieso Event Parking Planning and Operationso On-Street Parking Enforcement and Collectionso Parking Citation Adjudication and Collectionso Parking Permit Administration and Saleso Parking Safety and Securityo Residential Parking Permit Administration and Enforcemento Visitor and Daily Parking Operations

Right of Wayo Asset Maintenance Focusing on Drainage Infrastructure, Potholes, Utility Cutout

Restoration, Traffic Signs & Road Markings

o Pavement Markings Replacemento Permitso Street pavingo Traffic Sign Replacemento Traffic Signal Calls, Bridge Openings & Pot Hole Repair Requestso Traffic Signal Preventive Maintenance

Stormwatero Environmental Coordination and Permittingo Grants Managemento Stormwater Designo Stormwater Planningo Stormwater utility fee coordination and implementationo Technical drafting and Munsys upgradeo Utility permitting and review

Transportation Operationso Emergency Management Supporto Promote Mass Transit, Roadway, Bicycle & Pedestrian Land Useo Promote Safe Reliable Travel

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o Road Maintenanceo Sidewalk Maintenanceo Signs & Signals Maintenanceo Special Events Supporto Transportation Planningo Transportation Technology Management

Purchasing Goods & Services Acquisition Procurement Assistance & Specifications Development Procurement Monitoring Surplus & Obsolete Tangible Property Sale & Disposal

Real Estate Real Property Acquisition Real Property Leasing Real Property Management Real Property Selling

Revenue & Finance Accounting

o Accounts Payableo Accounts Receivableo Banking Contractso Bonds

Negotiations Agreements, Terms, Refinancing

o Central Cashieringo Financial Reportso General Ledgero Grant Administration, Monitoring, & Reportingo Interdepartmental Billing & Reimbursementso Investmentso Outside Agencieso Payroll

Payroll Taxes Garnishments

o Pension Funds (General Employees) Advisory Contracts (Actuary, Investment Managers, Performance Contracts,

Financial Statements) Benefit Calculations Board Meeting Agenda Development

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Board Meeting Minutes Disability Medical Records Processing

o Pension Office (General Employees) Benefit Payment Processing Board Policy Implementation General Employees Pension Records Maintenance General Employees Retirement Fund Administration Health & Life Insurance Enrollment & Maintenance

o Property Controlo TFR Emergency Responder Billing & Collectiono TPD Extra Duty Billing & Collection

Budgeto Annual Budget & Ad Valorem Tax Rate Determinationo Budget Resolutions, Adjustments, Briefings & Summarieso Community Development Block Grant Programo Expenditure Controlso Expenditure Projectionso Revenue Projections

Cashieringo Accepting Service & Utility Payments

Banking & Debt Managemento Banking Contracts, credit card contracts, & lockbox operationso Bonds

Department 200 Administration Financial Management, Accountability & Transparency Financial Planning Financial Statement Development Fiscal Strategies Implementation Franchise Fees Grants Management & Reporting (Citywide) Investments Non-Profit Ethics Ordinance Administration Pension Administration Receivables Accounting Unclaimed Property Administration Tax Administration

o Communication Services Taxo Sales Public Collections & Remittanceo Municipal Public Service Tax

Solid Waste & Environmental Program Management Commercial Bulk Account & Billing Discrepancy Audits

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Environmental Services Equipment Replacement Program Land Filling Operations Rate Structure Analysis & Development Recycling Operations Recycling Program Effectiveness Analysis Solid Waste Collection

o Commercial Carts, Dumpsters, Compactors, & Roll Off Containers Collectiono Environmental Impact Programs, Projects, Eventso Proper Waste Disposal Educationo Recycling Collectiono Residential Curbside Refuse Collection

Solid Waste Disposal Waste Reduction System Operations Waste to Energy Production Operations

Technology & Innovation Business Applications Development, Implementation & Management Emergency Management Support for Citywide Business Continuity Planning & Execution Enterprise Applications Integration Enterprise Change Management & Business Process Improvement Geographic Information Systems Information Assurance Program

o Security Administrationo Operational Security

Technical & Information Assets Security Protection Technical Infrastructure Services

o Client Hardwareo Electronicso Host System Servers & Storageo Telecommunications & Networks

Technology Planning Technology Services to City Departments

Transportation Administration

o Customer Service Managemento Comprehensive Planning Initiativeso Agency and Policy Development

Transportation Planningo Transportation Designo Project Development and Management

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o Mass Transit Initiativeso Multi-Modal Mobility Long Range Planningo Survey and Records Management

Traffic Engineeringo Traffic Management Center and Traffic Signal Designo Right of Way Utility / Conveyance Permittingo Maintenance of Traffic Development and Approvalo Traffic Studieso Traffic Safetyo Drafting and Plans Library Management

Wastewater

Engineeringo Design

Design ProjectsPlans

o CAD fileso As-built Drawingso 30/60/90 Drawingso Final Signed and Sealed Drawings

Specificationso Workmanship and Material Sectionso Specific Provisionso Bid Response Sheets/Proposalso Standardization Forms

Permitting

o FDEPApplication and Completion Formso ROW permitCity and Hillsborough Countyo FDOT Utility Permitso CSX Permito Port Authorityo USCGo Corp of Engineers

Miscellaneous

o Start-up Sheeto Project Task Worksheeto Pictureso Calculations

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o Correspondencee-mails, review comments, letters, RFI(s),change orders, etc.

o Annual Contract Work OrdersSurvey Files

o Requestso Data Files

Engineering Reports and ToolsCritical Project Status Spreadsheets

o Project Distributiono Annual Contractso Survey

Electrical Consumption Reports

o Pumping Stationso Treatment Planto Cogeneration Facility

Pump Selections (not associated with design projects)

RDMS

SCADA

GraniteMapinfo

ArcGIS

Miscellaneous Software and Spreadsheets

o Pipeflo softwareo Wind load softwareo Restraint Joint softwareo Miscellaneous Calculation Spreadsheets - Concrete Design, Flow

Calculation, etc.

Miscellaneous Engineering Reports

Review of Purchasing Contracts

Technical Standard Updates

Project Bid Tabsused for generating project estimates

ConsultantsCCNA/RFQ and Pick 3

Qualifications

Proposals and Work Orders

Reports

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Invoices

TemplatesPTW

Startup

Permits

o FDEPo Right-of-Way (Hills. Co. and City)o CSXo FDOT

Specificationso Workmanship and Materialso Technical Specifications

Transmittal Forms

Submittal Review Forms

Work Order Forms

Pump Station Analysis

AutoCAD

Civil 3D

GISo MapInfoo ArcInfo

PipeFLO

Utility Review & CoordinationCorrespondance Templates

FDOT

Hillsborough County

City of Tampa

General Utility Review

ROW permit review

Utility Information Request

o Planning (See Planning Section Documents.docx) Capital Improvement planning

Fiscal budget information

Capital improvement plans

Wastewater Facility Assessments and Supporting Information

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o Facility Analysis Results and Datao Manhole Inspection Resultso Force main Testing Resultso Assessment Studies

Wastewater Permitting InformationService Requests

Availability of Service

City Code and Technical Standards

Miscellaneous Service Account Information

Land Development CoordinationRezoning Information

Right of Way Vacating Information

Release of Easement Information

Comprehensive Plan Information

Real Estate Issues

Regulatory Compliance Wastewater Collection

o Admin

SOPs Overflow Reports Regulatory Agencies Evaluations HR Skill Matrix Collections Performance Tests Certification Training Message Center Claims Financial Reporting Customer Service Orientation

o Utility Support Utility Locate Tickets Sewer Service Tickets Grease Hauler Certifications Meter Inspections & Installations

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Fleet Maintenance Records Mechanic Service Tickets Fixed Assets

o Maintenance Teams Daily Activity Sheets Equipment And Material Check Sheets Blowbacks Work Order Service Tickets MOT and Right of Way Permits Sunshine One Call Tickets Manhole Inspections Run Sheets Lateral Locate Plugs

o Engineering Support Daily Activity Sheets Surveys Installs As-Builts Valve Locate 30 Day Plans Work Package Performance Metrics Tap Locations

Advanced Wastewater Treatment Planto Administration

Permits Contracts Policies

o Safety Courses SOPs

o Laboratory Monthly Reports Annual Reports

o Industrial Waste Site Visits

o Pump Stations

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Station Information SOPs

o Plant Maintenance

SOPs Operations

SOPs

Water Citywide Water Conservation Awareness Program

Customer Support Call Center Engineeringo Planningo Design, Drafting, and Records

Meter Installation Meter Maintenance Meter Reading Utility Accounting & Billing Utility Distribution & Consumer Services

o Consumer Inquiries, Utility Account Services & System Maintenance Requestso Delinquent Utility Bill Collectiono Rate Structure Analysis Developmento Water Distribution System Managemento Water, Wastewater & Solid Waste Services Monthly Utility Billing

Water Delivery Water System and Services Maintenance and Repair Water Treatment