2013 comm member and member profile webinar presentation slides
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Summer Webinar Series:2013 Commercial Member Profile
&2013 Member Profile
Jessica Lautz
July 30, 2013
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2013 Commercial
Member Profile
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Methodology
Emailed to 42,169 members
Received 1,796 surveys
Response rate of 4.3 percent
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Business Characteristics
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What do commercial members do?
60 percent brokers
19 percent broker associates
25 percent sales agents
37 percent are members of a NAR
affiliate
Wide varieties of specialty areas
Investment sales
Land sales
Office leasing Retail building sales
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Years of Experience in Real Estate
0
5
10
15
20
25
30
35
Broker Broker
Associate
Sales Agent Appraiser
NAR's
Commercial
Members
Licensed As
25 25
31
13
31
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Business Activity
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Sales and Leasing Volume2006 2008 2009 2010 2011 2012
Salestransactionvolume
$2,248,700 $2,024,900 $1,067,000/$1,767,900
$1,282,100/$1,722,200
$1,058,300/$2,010,500
$1,857,100/$2,507,700
Median dollarvalue of salestransactions
$553,000 $544,100 $407,200 $397,600 $414,300 $433,600
Typical sq ftof salestransactions
15,770 14,000 9,026 8,900 9,600 10,400
Leasingtransactionvolume
$183,300 $244,300 $45,000/$330,200
$118,400/$145,000
$93,100$402,100
$230,500/$476,400
Leasingdollar value
$97,700 $128,900 $140,600 $145,000 $144,800 $169,100
Typical sq ftof leasingtransactions
4,230 4,300 4,359 4,100 4,100 4,200
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Transaction Volume
0
1
2
3
4
5
6
7
8
All Commercial
Members
2 years or less 3 to 5 years 6 to 15 years 16 to 25 years 26 years or more
8
3
6
7
8 8
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Business Revenue and Firm
Affiliation
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Median Gross Annual Income, 2006-2012
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
2006 2008 2009 2010 2011 2012
$115,600
$99,900
$68,600$76,500
$86,000$90,200
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Median Gross Annual Income, 2012
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
2012 Broker BrokerAssociate
SalesAgent
Appraisal
$90,200$98,900
$86,400
$69,900
$120,000
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Median Gross Annual Income by Experience
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
$140,000
All
Commercial
Members
2 years or less 3 to 5 years 6 to 15 years 16 to 25 years 26 years or
more
$90,200
$35,400
$68,200
$90,400$94,700
$123,700
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Business Practices
83 percent work 40+
hours/week
52 percent spend 75 to 100
percent of time oncommercial real estate
45 percent work on
commission split basis and
34 percent work 100% for
commission
56 percent of firms are local
31% are independent and
not affiliated with a firm
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Demographics
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Who are commercial members?
Typical commercial member:
59-years-old
78 percent are male
91 percent are
white/Caucasian
65 percent have at least a
Bachelors degree
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2013 Member Profile
Jessica Lautz
May 13, 2013
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Methodology
Tailored Design Method
Mailed hard copy and emailed to 58,068 members
Re-mail reminder
Received 4,883 surveys
Response rate of 8.4 percent
Incentive drawing for gift cards
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Business Characteristics
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What do our members do?
27 percent brokers
18 percent broker associates
56 percent sales agents
4 percent appraisers
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Years of Experience in Real Estate
0
2
4
6
8
10
12
14
2007 Survey 2008 Survey 2009 Survey 2010 Survey 2011 Survey 2012 Survey 2013 Survey
7
8
10 10
12
11
13
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Will Remain Active in Real Estate for Two More
Years by Experience
All
Members
2 years or
less
3 to 5
years
6 to 15
years
16 years or
more
Very certain 80% 77% 81% 82% 78%
Somewhat certain 14 19 15 13 14
Not certain 6 5 5 5 8
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Business Activity
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Business Activity
2009
Survey
2010
Survey
2011
Survey
2012
Survey
2013
Survey
Properties appraised 200 200 200 200 200
Transaction sides 7 7 8 10 12
Percent of members
who had a transactioninvolving a foreclosure
41% 48% 51% 56% 53%
Percent of members
who had a transaction
involving a short sale
28% 40% 45% 51% 51%
Brokerage sales volume $1.2million
$1.2million
$1.1million
$1.3million
$1.5million
Number of properties
managed
40 33 25 30 49
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Transaction Sides
0
2
4
6
8
10
12
14
ALLREALTORS
2 years or less 3 to 5 years 6 to 15 years 16 years ormore
8
4
10
1213
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Most Important Factor Limiting Clients
RESIDENTIAL
SPECIALISTSBroker/
Broker
Associate
Sales
Agent
Commercial
Specialists
Difficulty in obtaining mortgage
finance 30% 28% 21%Difficulty in finding the right property 22 28 25
No factors are limiting potential clients 13 13 24
Ability to sell existing home 10 8 5
Expectation that prices might fall
further 8 8 16Low consumer confidence 8 5 8
Concern about losing job 2 2 0
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Where Clients Come From
21 percent repeat business from past
clients
21 percent referrals from past clients
4 percent off member website (of those
with a website) Only 34 percent of members report any
business from an open house
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Technology
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Changes in Technology
Communication
Source
2009
Survey
2010
Survey
2011
Survey
2012
Survey
2013
Survey
Realtor website 60% 63% 62% 62% 64%
Realtor blog 7 10 10 10 12
Use of social media 35 51 49 54 56
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Percent of Business from Website by Amount to Maintain
0
2
4
6
8
10
12
14
ALL
REALTORS
None Less than
$100
$100 to $499 $500 to $999 $1,000 or
more
4
0%
3%
4%
7%
12%
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Income and Expenses
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Gross Annual Income, 2001-2012
$47,700
$52,200 $49,300
$47,700
$42,600
$36,700 $35,700 $34,100 $34,900
$43,500
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
2001 2002 2004 2006 2007 2008 2009 2010 2011 2012
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Net Annual Income, 2012
$0
$5,000
$10,000
$15,000
$20,000
$25,000
$30,000
$35,000
In 2012 In 2011 Broker/ Broker
Associate
Sales Agent
$27,400
$23,200
$33,500
$22,200
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Gross Annual Income by Experience, 2012
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
ALL REALTORS 2 years or less 3 to 5 years 6 to 15 years 16 years or
more
$43,500
$9,700
$29,600
$46,000
$57,300
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Expenses 2010-2013
2010 2011 2012 2013
Total Expenses $5,480 $4,270 $4,520 $4,900
Business Use of Vehicle 1,580 1,680 1,770 1,790
Technology 720 630 630 690
Professional Development 700 600 600 640
Administrative 690 720 560 830
Marketing of Services 690 550 510 590
Median percent spent on online
marketing
10% 10% 10% 10%
Business Promotion 670 580 560 640
Affinity/Referral Relationship 0 0 0 0
Office/Lease Building 0 0 0 0
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Office and Firm Affiliation
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Where do our members work?
Independentcompany
56%
Franchisedcompany
41%
Other
3%
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Relationship to the Firm
IndependentContractor,
83%
Employee, 6%
Other, 11%
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Demographics
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Who Are Our Members?
Typical member:
57-years-old
57 percent are female
50 percent at least a Bachelors degree
34 percent had prior career in
management/business/financial or
sales/retail
77 percent real estate is only occupation
Household income in 2012--$99,400 47 percent real estate is primary source of
income for household
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Age Rising
4849
50
51
5253
54
55
5657
1999 2001 2003 2005 2007 2008 2009 2010 2011 2012 2013
52 52
51
52
51
52
54 54
56 56
57
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Invest in Their Product
87% own their own home
13% own a vacation property
36% own a residential
investment property
10% own a commercial property
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Next up on the Summer Webinar Series
August 6th: 2013 Investment and Vacation Home Buyer Survey
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Where to find NAR Research
Jessica Lautz:[email protected], 202-383-1155
NAR Researchwww.realtor.org/research-and-statistics
Economists Outlook Blog:
economistsoutlook.blogs.realtor.org
FaceBook: facebook.com/narresearchgroup
Twitter: twitter.com/NAR_Research
mailto:[email protected]://www.realtor.org/research-and-statisticshttp://economistsoutlook.blogs.realtor.org/http://www.facebook.com/narresearchgrouphttps://twitter.com/NAR_Researchhttps://twitter.com/NAR_Researchhttps://twitter.com/NAR_Researchhttp://www.facebook.com/narresearchgrouphttp://www.facebook.com/narresearchgrouphttp://economistsoutlook.blogs.realtor.org/http://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticsmailto:[email protected]