2013 comm member and member profile webinar presentation slides

Upload: national-association-of-realtors

Post on 04-Jun-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    1/44

    Summer Webinar Series:2013 Commercial Member Profile

    &2013 Member Profile

    Jessica Lautz

    July 30, 2013

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    2/44

    2013 Commercial

    Member Profile

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    3/44

    Methodology

    Emailed to 42,169 members

    Received 1,796 surveys

    Response rate of 4.3 percent

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    4/44

    Business Characteristics

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    5/44

    What do commercial members do?

    60 percent brokers

    19 percent broker associates

    25 percent sales agents

    37 percent are members of a NAR

    affiliate

    Wide varieties of specialty areas

    Investment sales

    Land sales

    Office leasing Retail building sales

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    6/44

    Years of Experience in Real Estate

    0

    5

    10

    15

    20

    25

    30

    35

    Broker Broker

    Associate

    Sales Agent Appraiser

    NAR's

    Commercial

    Members

    Licensed As

    25 25

    31

    13

    31

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    7/44

    Business Activity

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    8/44

    Sales and Leasing Volume2006 2008 2009 2010 2011 2012

    Salestransactionvolume

    $2,248,700 $2,024,900 $1,067,000/$1,767,900

    $1,282,100/$1,722,200

    $1,058,300/$2,010,500

    $1,857,100/$2,507,700

    Median dollarvalue of salestransactions

    $553,000 $544,100 $407,200 $397,600 $414,300 $433,600

    Typical sq ftof salestransactions

    15,770 14,000 9,026 8,900 9,600 10,400

    Leasingtransactionvolume

    $183,300 $244,300 $45,000/$330,200

    $118,400/$145,000

    $93,100$402,100

    $230,500/$476,400

    Leasingdollar value

    $97,700 $128,900 $140,600 $145,000 $144,800 $169,100

    Typical sq ftof leasingtransactions

    4,230 4,300 4,359 4,100 4,100 4,200

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    9/44

    Transaction Volume

    0

    1

    2

    3

    4

    5

    6

    7

    8

    All Commercial

    Members

    2 years or less 3 to 5 years 6 to 15 years 16 to 25 years 26 years or more

    8

    3

    6

    7

    8 8

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    10/44

    Business Revenue and Firm

    Affiliation

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    11/44

    Median Gross Annual Income, 2006-2012

    $0

    $20,000

    $40,000

    $60,000

    $80,000

    $100,000

    $120,000

    2006 2008 2009 2010 2011 2012

    $115,600

    $99,900

    $68,600$76,500

    $86,000$90,200

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    12/44

    Median Gross Annual Income, 2012

    $0

    $20,000

    $40,000

    $60,000

    $80,000

    $100,000

    $120,000

    2012 Broker BrokerAssociate

    SalesAgent

    Appraisal

    $90,200$98,900

    $86,400

    $69,900

    $120,000

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    13/44

    Median Gross Annual Income by Experience

    $0

    $20,000

    $40,000

    $60,000

    $80,000

    $100,000

    $120,000

    $140,000

    All

    Commercial

    Members

    2 years or less 3 to 5 years 6 to 15 years 16 to 25 years 26 years or

    more

    $90,200

    $35,400

    $68,200

    $90,400$94,700

    $123,700

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    14/44

    Business Practices

    83 percent work 40+

    hours/week

    52 percent spend 75 to 100

    percent of time oncommercial real estate

    45 percent work on

    commission split basis and

    34 percent work 100% for

    commission

    56 percent of firms are local

    31% are independent and

    not affiliated with a firm

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    15/44

    Demographics

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    16/44

    Who are commercial members?

    Typical commercial member:

    59-years-old

    78 percent are male

    91 percent are

    white/Caucasian

    65 percent have at least a

    Bachelors degree

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    17/44

    2013 Member Profile

    Jessica Lautz

    May 13, 2013

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    18/44

    Methodology

    Tailored Design Method

    Mailed hard copy and emailed to 58,068 members

    Re-mail reminder

    Received 4,883 surveys

    Response rate of 8.4 percent

    Incentive drawing for gift cards

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    19/44

    Business Characteristics

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    20/44

    What do our members do?

    27 percent brokers

    18 percent broker associates

    56 percent sales agents

    4 percent appraisers

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    21/44

    Years of Experience in Real Estate

    0

    2

    4

    6

    8

    10

    12

    14

    2007 Survey 2008 Survey 2009 Survey 2010 Survey 2011 Survey 2012 Survey 2013 Survey

    7

    8

    10 10

    12

    11

    13

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    22/44

    Will Remain Active in Real Estate for Two More

    Years by Experience

    All

    Members

    2 years or

    less

    3 to 5

    years

    6 to 15

    years

    16 years or

    more

    Very certain 80% 77% 81% 82% 78%

    Somewhat certain 14 19 15 13 14

    Not certain 6 5 5 5 8

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    23/44

    Business Activity

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    24/44

    Business Activity

    2009

    Survey

    2010

    Survey

    2011

    Survey

    2012

    Survey

    2013

    Survey

    Properties appraised 200 200 200 200 200

    Transaction sides 7 7 8 10 12

    Percent of members

    who had a transactioninvolving a foreclosure

    41% 48% 51% 56% 53%

    Percent of members

    who had a transaction

    involving a short sale

    28% 40% 45% 51% 51%

    Brokerage sales volume $1.2million

    $1.2million

    $1.1million

    $1.3million

    $1.5million

    Number of properties

    managed

    40 33 25 30 49

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    25/44

    Transaction Sides

    0

    2

    4

    6

    8

    10

    12

    14

    ALLREALTORS

    2 years or less 3 to 5 years 6 to 15 years 16 years ormore

    8

    4

    10

    1213

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    26/44

    Most Important Factor Limiting Clients

    RESIDENTIAL

    SPECIALISTSBroker/

    Broker

    Associate

    Sales

    Agent

    Commercial

    Specialists

    Difficulty in obtaining mortgage

    finance 30% 28% 21%Difficulty in finding the right property 22 28 25

    No factors are limiting potential clients 13 13 24

    Ability to sell existing home 10 8 5

    Expectation that prices might fall

    further 8 8 16Low consumer confidence 8 5 8

    Concern about losing job 2 2 0

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    27/44

    Where Clients Come From

    21 percent repeat business from past

    clients

    21 percent referrals from past clients

    4 percent off member website (of those

    with a website) Only 34 percent of members report any

    business from an open house

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    28/44

    Technology

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    29/44

    Changes in Technology

    Communication

    Source

    2009

    Survey

    2010

    Survey

    2011

    Survey

    2012

    Survey

    2013

    Survey

    Realtor website 60% 63% 62% 62% 64%

    Realtor blog 7 10 10 10 12

    Use of social media 35 51 49 54 56

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    30/44

    Percent of Business from Website by Amount to Maintain

    0

    2

    4

    6

    8

    10

    12

    14

    ALL

    REALTORS

    None Less than

    $100

    $100 to $499 $500 to $999 $1,000 or

    more

    4

    0%

    3%

    4%

    7%

    12%

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    31/44

    Income and Expenses

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    32/44

    Gross Annual Income, 2001-2012

    $47,700

    $52,200 $49,300

    $47,700

    $42,600

    $36,700 $35,700 $34,100 $34,900

    $43,500

    $0

    $10,000

    $20,000

    $30,000

    $40,000

    $50,000

    $60,000

    2001 2002 2004 2006 2007 2008 2009 2010 2011 2012

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    33/44

    Net Annual Income, 2012

    $0

    $5,000

    $10,000

    $15,000

    $20,000

    $25,000

    $30,000

    $35,000

    In 2012 In 2011 Broker/ Broker

    Associate

    Sales Agent

    $27,400

    $23,200

    $33,500

    $22,200

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    34/44

    Gross Annual Income by Experience, 2012

    $0

    $10,000

    $20,000

    $30,000

    $40,000

    $50,000

    $60,000

    ALL REALTORS 2 years or less 3 to 5 years 6 to 15 years 16 years or

    more

    $43,500

    $9,700

    $29,600

    $46,000

    $57,300

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    35/44

    Expenses 2010-2013

    2010 2011 2012 2013

    Total Expenses $5,480 $4,270 $4,520 $4,900

    Business Use of Vehicle 1,580 1,680 1,770 1,790

    Technology 720 630 630 690

    Professional Development 700 600 600 640

    Administrative 690 720 560 830

    Marketing of Services 690 550 510 590

    Median percent spent on online

    marketing

    10% 10% 10% 10%

    Business Promotion 670 580 560 640

    Affinity/Referral Relationship 0 0 0 0

    Office/Lease Building 0 0 0 0

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    36/44

    Office and Firm Affiliation

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    37/44

    Where do our members work?

    Independentcompany

    56%

    Franchisedcompany

    41%

    Other

    3%

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    38/44

    Relationship to the Firm

    IndependentContractor,

    83%

    Employee, 6%

    Other, 11%

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    39/44

    Demographics

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    40/44

    Who Are Our Members?

    Typical member:

    57-years-old

    57 percent are female

    50 percent at least a Bachelors degree

    34 percent had prior career in

    management/business/financial or

    sales/retail

    77 percent real estate is only occupation

    Household income in 2012--$99,400 47 percent real estate is primary source of

    income for household

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    41/44

    Age Rising

    4849

    50

    51

    5253

    54

    55

    5657

    1999 2001 2003 2005 2007 2008 2009 2010 2011 2012 2013

    52 52

    51

    52

    51

    52

    54 54

    56 56

    57

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    42/44

    Invest in Their Product

    87% own their own home

    13% own a vacation property

    36% own a residential

    investment property

    10% own a commercial property

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    43/44

    Next up on the Summer Webinar Series

    August 6th: 2013 Investment and Vacation Home Buyer Survey

  • 8/13/2019 2013 Comm Member and Member Profile Webinar Presentation Slides

    44/44

    Where to find NAR Research

    Jessica Lautz:[email protected], 202-383-1155

    NAR Researchwww.realtor.org/research-and-statistics

    Economists Outlook Blog:

    economistsoutlook.blogs.realtor.org

    FaceBook: facebook.com/narresearchgroup

    Twitter: twitter.com/NAR_Research

    mailto:[email protected]://www.realtor.org/research-and-statisticshttp://economistsoutlook.blogs.realtor.org/http://www.facebook.com/narresearchgrouphttps://twitter.com/NAR_Researchhttps://twitter.com/NAR_Researchhttps://twitter.com/NAR_Researchhttp://www.facebook.com/narresearchgrouphttp://www.facebook.com/narresearchgrouphttp://economistsoutlook.blogs.realtor.org/http://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticshttp://www.realtor.org/research-and-statisticsmailto:[email protected]