BillingHow it works

Lisa HartDirector of Finance &

Operations

Annual Fee Invoice

•Annual Fees(membership, CrossCheck) Billed on January 1st for that year

•Bills sent out December 15 of prior year

•Payment terms net 45, due February 15th

•Memberships automatically renew unless you tell us otherwise

Deposit Invoice

Deposit InvoicesBilled Quarterly-

March 30June 30

September 30December 31

To accommodate membersWe hold back deposit billings until they reach $100 or until

year end

Friendly remindersSent automatically

15 days Before Due DateOn Due Date

15Days Past Due Date35 Days Past Due Date

Unpaid after 105 days

Consequences –System Access Interruption

Dear Member,  As a courtesy, we want to remind you that your payment due date for INV-0is 11/14/2013 If you have any concerns regarding your invoice, please contact our billing department via email at billing@crossref.org. 

CrossRef accepts payments in US dollars only. For your convenience we accept payments via credit card, Paypal, bank wire and checks. We only accept checks drawn on US banks. Please contact our billing department directly for further details. 

It is important to pay the invoices on time. Our policy is to disable access if we do not receive payment after 105 days  If you have already submitted payment, then please disregard this reminder. If you are not the billing contact for this invoice, please forward this email accordingly and notify our billing department so we may update our records.

Thank you,The CrossRef Billing Department

             

Dear Member,

 We hope you are enjoying your CrossRef service.

An invoice on your account is now x days past due. The invoice is due on 08/14/2013. If there are errors on your invoices, please contact us so that we may resolve them.

 If your invoice is correct, please remit payment if you have not already done so. We would like to hear from you to resolve any issues on your account. Our policy is to disable access if we do not receive payment after 105 days.

The invoice details are as follows:  Invoice Number: INV-02 Amount Due: $5,830.

Sincerely,

The CrossRef Billing Department

,

Dear Member,

As a courtesy, we want to remind you that CrossRef payment terms are "Net 45 days". We are providing this notice because you have not responded to requests for payment on past due invoice(s).

Services will be interrupted if your account is not brought current by the close of business day on 11/14/2013.

If you need a statement of your account or copies of any invoices, please contact the CrossRef billing department via email at billing@crossref.org

If you have already submitted payment, please send us an update with payment information so that a note may be placed in your account.

Sincerely,

The CrossRef Billing Department

 

Credit Card Log-In

Credit Card Portal

Payment

•Check 

•Wire

•Credit Card – Credit Card Portal 

•PayPal

Finance & Operations

• Lisa Hart, Director of Finance & Operations

•Paula Dwyer, Controller

•Betty Momjian, Staff Accountant

•Amy Bosworth, Accounting Assistant

•Anne Hotchkiss, Administrative Assistant

• Lindsay Russell, Payroll & Benefits Assistant

•BILLING@CROSSREF.ORG

Summary

Keeping current with bills = No system interruption

More use of the CrossRef system=