2013 internship program desciptions
DESCRIPTION
dTRANSCRIPT
22001133 HHOOSSPPIITTAALLIITTYY OOVVEERRVVIIEEWW IINNTTEERRNNSSHHIIPP
HHOOWW WWOOUULLDD YYOOUU LLIIKKEE TTOO GGAAIINN VVAALLUUAABBLLEE HHOOSSPPIITTAALLIITTYY EEXXPPEERRIIEENNCCEE AATT OONNEE OOFF TTHHEE LLAARRGGEESSTT AANNDD TTOOPP--RRAATTEEDD RREESSOORRTTSS IINN TTHHEE
UUNNIITTEEDD SSTTAATTEESS??
Kalahari Resorts and the University of Kalahari are committed to developing tomorrow’s hospitality
leaders. We have a unique opportunity to develop all-stars that could permanently join one of our two
current resorts – or a new third property scheduled to open in 2014! Our internships are categorized into
two different experiences – and are offered in Wisconsin Dells, Wisconsin or Sandusky, Ohio. The next
two pages detail the Hospitality Overview internship.
HHOOSSPPIITTAALLIITTYY OOVVEERRVVIIEEWW IINNTTEERRNNSSHHIIPP This track is a presentation of the Kalahari brand and our culture, while learning what hospitality means to
our company. You will learn and work in a fast-paced environment, while making a daily difference in
one of our key departments.
This is a working internship, open to students ranging from incoming freshman to seniors. You will be
expected to engage with guests and perform the basic job functions of a hospitality associate. After 6-
weeks, you will transition from one area/department in our resort to another. The potential departmental
options are listed on the next page.
Along with your work experience, you will be paid to take two mini-courses (Welcome to Kalahari. and
Beyond Expectations), have a special intern orientation breakfast with Kalahari leaders, and be invited to
an ending luncheon.
Successful students will have opportunities to grow with our company. This one internship could turn
into a career!
LLEENNGGTTHH OOFF PPRROOGGRRAAMM -- 1122 WWEEEEKKSS The program will begin around Saturday, May 18 and will end on Friday, August 30. Some students will
be encouraged to continue their employment through the Labor Day Weekend.
Students must be able to work the entire 12-week summer program. Hours will be flexible and students
need to available to work 40 hours with open availability. During an interview, positions may be - at
times - offered on the spot. This internship is paid, and pays the going rate for the job chosen. The
expectation would be that this would be your only summer job.
If your university/school requires a program longer than 12-weeks, we will accommodate you; if chosen.
HHOOUUSSIINNGG
One of the hurdles students can experience is finding a place to live for the summer near the Kalahari
Resort. The Kalahari does not offer housing. In Wisconsin, the Visitor & Convention Bureau hosts an
updated file on their website with available local options. In Ohio, we have a few partners that cater to
students. Those options get smaller very quickly, and only students that act quickly will benefit.
Partnering with another intern to find housing is also a good strategy. Your intern coordinator can help
with that process if you act quickly after being chosen. In your cover letter, please address what plans you
intend to make to secure affordable local housing for the summer.
HHOOSSPPIITTAALLIITTYY OOVVEERRVVIIEEWW IINNTTEERRNNSSHHIIPP DDEEPPAARRTTMMEENNTTAALL OOFFFFEERRIINNGGSS
______ RROOOOMMSS DDIIVVIISSIIOONN
Guests of the Kalahari Resort are accustomed to a high-quality level of guest service while experiencing their Kalahari stay.
Participants will be able to ensure that guests receive that high level of services from first point-of-contact at check-in or
with our bell staff, and maintaining that level throughout their stay. Rooms Division interns will experience the following:
Front Desk Agent
Bell Services
Concierge
Housekeeping
Laundry
______ EENNTTEERRTTAAIINNMMEENNTT // IINNDDOOOORR TTHHEEMMEE PPAARRKK // SSAAFFAARRII OOUUTTDDOOOORR AADDVVEENNTTUURREE PPAARRKK
Kalahari Resorts is dedicated to excellence in entertainment that ignites the spirit and warms the heart of each and every
guest. In Wisconsin, we offer everything from bowling, to a Ferris wheel, 5D theatre, rock climbing, ropes course, laser tag
and a full activity schedule. Ohio offers a ropes course, zip lines, climbing wall and full activity schedule. A theatrical or
recreational background is preferred. Entertainment interns will experience the following:
Resort Activities
Character Costumes
Indoor Theme Park / Safari Outdoor Adventure Park Operations – Ride Attendants
4th of July Celebration
Entertainment Opportunities
______ FFOOOODD && BBEEVVEERRAAGGEE
Both properties have multiple restaurants, numerous beverage outlets, concession areas and a full service Convention
Center with Banquet and Catering programs. As Food & Beverage intern you will gain the unforgettable experience of
being part of providing exception food quality and guest dining experience while learning F&B management through such
rolls as:
Food Server, Cocktail Server, Host/Hostess, Expediter or Cashier
______ RREETTAAIILL
Do you like working in a fast-paced environment? Our retail interns will work in one of four locations, and be involved
with: assisting guests, learning and practicing our retail standards, general store cleanliness, restocking and tagging, and
cash handling.
______ WWAATTEERRPPAARRKK
With the two largest indoor waterparks in the United States, Kalahari waterpark interns will have an experience like no
other. You will have the opportunity to do everything from helping to open the outdoor park, lifeguarding, supervising,
park operations and basic maintenance.
To apply, please submit your resume via one of the following. It should also include a cover letter that details: which
property you are interested in, which internship (hospitality overview or supervisor & leader) you have chosen to apply for,
specific reasons why you would like to join our team, and general notes about housing. Also, please rank the above
departments – one through five, with one being your favorite department – and include it with your submission.
In person: At either HR office
By mail: Kalahari Resorts
Attn: Director of Learning & Talent Development
P.O. Box 590
1305 Kalahari Drive
Wisconsin Dells, WI 53965
E-mail: [email protected]
SANDUSKY, OHIO | WISCONSIN DELLS, WISCONSIN
22001133 SSUUPPEERRVVIISSOORR && LLEEAADDEERR IINNTTEERRNNSSHHIIPP
AARREE YYOOUU RREEAADDYY TTOO TTAAKKEE CCOONNTTRROOLL OOFF YYOOUURR CCAARREEEERR AATT OONNEE OOFF TTHHEE LLAARRGGEESSTT AANNDD TTOOPP--RRAATTEEDD
RREESSOORRTTSS IINN TTHHEE UUNNIITTEEDD SSTTAATTEESS??
Kalahari Resorts and the University of Kalahari are committed to training and developing tomorrow’s
hospitality leaders. We have a unique opportunity to develop all-stars that could permanently join one of
our two current resorts – or a new third property scheduled to open in 2014! Our internships are
categorized into two different experiences – and are offered in Wisconsin Dells, Wisconsin or Sandusky,
Ohio. The next few pages detail what a Supervisor & Leader intern can expect.
SSUUPPEERRVVIISSOORR && LLEEAADDEERR IINNTTEERRNNSSHHIIPP This track offers: on-the-job training, exciting guest interaction, mentoring relationships with regular
coaching, and an opportunity to connect and build life-long relationships with hospitality leaders and
peers. There are a limited number of spots available in this track. This internship is a blend of front-line
work, mixed with serving in supervisory roles.
One or more of these criteria must apply, to be eligible:
• Have completed a summer in the Hospitality Overview internship
• Have previously been a Kalahari Associate
• Be ready to graduate in 2013 or 2014
• Have significant experience in the hospitality industry
The goal of this internship is to experience multiple departments, and to set your self up for future
growth opportunities. Successful interns will be strongly considered to remain with the company after
graduation.
LLEENNGGTTHH OOFF PPRROOGGRRAAMM -- 1122 WWEEEEKKSS
The program will begin around Saturday, May 18 and will end on Friday, August 30. Some students will
be encouraged to continue their employment through the Labor Day Weekend.
Students must be able to work the entire 12-week summer program. Hours will be flexible and students
need to available to work 40 hours with open availability. It will be the expectation that this be your only
summer job. This internship is paid, and offers a competitive hourly rate.
If your university/school requires a program longer than 12-weeks, we will accommodate you; if chosen.
HHOOUUSSIINNGG
One of the hurdles students can experience is finding a place to live for the summer near the Kalahari
Resort. The Kalahari does not offer housing. In Wisconsin, the Visitor & Convention Bureau hosts an
updated file on their website with available local options. In Ohio, we have a few partners that cater to
students. Those options get smaller very quickly, and only students that act quickly will benefit.
Partnering with another intern to find housing is also a good strategy. Your intern coordinator can help
with that process if you act quickly after being chosen. In your cover letter, please address what plans you
intend to make to secure affordable local housing for the summer.
SSUUPPEERRVVIISSOORR && LLEEAADDEERR IINNTTEERRNNSSHHIIPP DDEEPPAARRTTMMEENNTTAALL OOFFFFEERRIINNGGSS
______ RROOOOMMSS DDIIVVIISSIIOONN
Guests of the Kalahari Resort are accustomed to a high-quality level of guest service while experiencing their Kalahari stay.
Participants will be able to ensure that guests receive that high level of services from first point-of-contact at check-in or
with our bell staff, and maintaining that level throughout their stay. Rooms Division interns will experience the following:
Front Desk Agent, Bell Services, Concierge, Housekeeping, and Laundry
______ EENNTTEERRTTAAIINNMMEENNTT // IINNDDOOOORR TTHHEEMMEE PPAARRKK // SSAAFFAARRII OOUUTTDDOOOORR AADDVVEENNTTUURREE PPAARRKK
Kalahari Resorts is dedicated to excellence in entertainment that ignites the spirit and warms the heart of each and every
guest. In Wisconsin, we offer everything from bowling, to a Ferris wheel, 5D theatre, rock climbing, ropes course, laser tag
and a full activity schedule. Ohio offers a ropes course, zip lines, climbing wall and full activity schedule. A theatrical or
recreational background is preferred. Entertainment interns will experience the following:
Resort Activities, Character Costumes, Indoor Theme Park / Safari Outdoor Adventure Park Operations – Ride Attendants,
4th of July Celebration and Entertainment Opportunities
______ FFOOOODD && BBEEVVEERRAAGGEE
Both properties have multiple restaurants, numerous beverage outlets, concession areas and a full service Convention
Center with Banquet and Catering programs. As Food & Beverage intern you will gain the unforgettable experience of
being part of providing exception food quality and guest dining experience while learning F&B management through such
rolls as:
Food Server, Cocktail Server, Host/Hostess, and Expediter or Cashier
______ CCUULLIINNAARRYY
Does your passion involve food? Our culinary internship you will gain experience in banquet, a la carte, and pastry
production. You will work in an environment that cultivates success lead by a world-class culinary team respected
throughout the industry. Your career goals should include being a chef.
______ WWAATTEERRPPAARRKK
With the two largest indoor waterparks in the United States, Kalahari waterpark interns will have an experience like no
other. You will have the opportunity to do everything from helping to open the outdoor park, lifeguarding, supervising,
park operations and basic maintenance.
______ HHUUMMAANN RREESSOOUURRCCEESS
With Kalahari internship roles in Human Resources, you can carry the voice of the associates, act as business partner to
achieve company goals, and continuously promote diversity and inclusion in our company's culture. Duties to include:
File Management, HRIS Projects, Applicant Tracking, Training Assistance
This internship will only be HR-based, and your schooling (either as a major or minor) should be in this field.
To apply, please submit your resume via one of the following. It should also include a cover letter that details: which
property you are interested in, which internship (hospitality overview or supervisor & leader) you have chosen to apply for,
specific reasons why you would like to join our team, and general notes about housing. Also, please rank the above
departments – one through six, with one being your favorite department – and include it with your submission. On
occasion, Supervisor & Leader Track candidates may be required to submit a small project as a requirement during the
interview process.
In person: At either HR office
By mail: Kalahari Resorts
Attn: Director of Learning & Talent Development
P.O. Box 590
1305 Kalahari Drive
Wisconsin Dells, WI 53965
E-mail: [email protected]
SANDUSKY, OHIO | WISCONSIN DELLS, WISCONSIN