PRODUCT:  UNITASK  OUTPUT  DIRECTOR  

QUOTE:  “PURCHASING   OUTPUT   DIRECTOR  WAS   AN   EASY   THING   TO   SELL   TO  THE  CFO.  WE  JUST  PRESENTED  THE  FACTS   AND   IT   WAS   A   GOOD  FINANCIAL  DECISION  TO  MAKE.”  

SUSAN  WILSON  INFORMATION  SERVICES  DIRECTOR,  

TNEMEC  

UNITASK|SUCCESS  STORY  TNEMEC  LEADING   INDUSTRIAL   COATINGS   MANUFACTURER   MEETS   ORACLE   E-­‐BUSINESS  SUITE  IMPLEMENTATION  DEADLINE  BY  SIMPLIFYING  PRINTER  SETUP  

THE  SITUATION  Tnemec  has  a  reputation  for  superior  performance  of  its  Specialty  Paint  and  Coatings  products.  Its  corporate  IT  department  expects  similar  performance  from  its  systems.  In  an  effort  to  maintain  its  stringent  IT  standards,  Tnemec  elected  to  replace   its   legacy  corporate  system  and  upgrade  to  the  Oracle  E-­‐Business  Suite.    

“We   simply   decided   that   it   was   time   for   a   technology   refresh.   We   chose  Oracle  running  on  Linux  servers   in  a  multi-­‐tiered  environment,”  said  Susan  Wilson,   Information  Services  Director   for  Tnemec.   “In   implementing  Oracle  E-­‐Business  Suite,  we  started  with  Financials  have  brought  on  other  modules  as  part  of  a  multi-­‐year,  phased  approach.”  

THE  CHALLENGE  One   of   Tnemec’s   key   technical   objectives   was   to   mitigate   impact   on   their  user   community.   This   included   enabling   the   same   printers   that   were  available  on  the  legacy  system  so  as  to  minimize  disruption  to  end-­‐users  and  not  interfere  with  day-­‐to-­‐day  productivity.  

As   their   initial   implementation   deadline   approached,   Tnemec’s   IT  department   found   the   task   of   linking   their   existing   enterprise   printers   to  their  Oracle  instance  significantly  more  difficult  than  anticipated.    

“It  took  us  nearly  four  hours  to  setup  our  first  printer.  We  learned  that  each  printer  needed  to  be  defined  individually  and  at  an  IP  level.”  

Added  Wilson,   “I   even   spoke  with   a   colleague   familiar  with   Oracle   and   he  confirmed  that  setting  up  printers   in  the  E-­‐Business  Suite  could  be  difficult  and  time-­‐consuming.”  

Given  the  number  of  printers  in  its  environment,  and  the  associated  service  goals  mandated  as  an  organization,  Tnemec  needed  a  better  way.  

THE  SOLUTION  Tnemec   sought   out   a   third-­‐party   solution   to   help   simplify   their   printer  project.  To  validate  the  solution,  Wilson  was  able  to  test  Output  Director  on  the   Unitask   instance   of   the   Oracle   E-­‐Business   Suite.   “Unitask   provided  me  logon  credentials   to   their   internal   instance  and   I  printed  a   report   from   the  Unitask   instance   to  my  desktop  printer  at  home.  Needless   to  say,   I  went   to  work  the  next  morning  excited  to  show  everyone  the  solution  to  our  printing  problems,”  she  said.  

 

“Unitask  provided  me  logon  credentials  to  its[Oracle  E-­‐

Business  Suite]  instance  and  I  printed  a  report  from  the  Unitask  instance  to  my  

desktop  printer  at  home.  I  went  to  work  the  next  morning  excited  to  show  everyone  the  

solution  to  our  printing  problems.”  

-­‐  Susan  Wilson,  Information  Services  Director,  Tnemec  

 

 

   

   

THE  TRANSITION  The  Tnemec  team  knew  it  had  to  act   fast   to  get  Output  Director   installed   in  order  to  meet  the  go   live  date.  The  first  step  was  to  evaluate  the  product   in  the   Tnemec   test   environment.     Within   one   hour,   Tnemec   was   printing  successfully.   Output   Director   even   printed   Tnemec’s   checks,   which   are  produced  with  Oracle  XML  Publisher,  flawlessly.    

“Given  that  some  of  our  printers  didn’t  even  have  updated  drivers  available,  it  was  an  easy  thing  to  sell  to  the  CFO.  We  just  presented  the  facts  and  it  was  a  good  financial  decision  to  make,”  said  Wilson.  

Final   user   testing   proved   that   the   product   would   work   as   successfully   in  production  as  it  had  during  the  evaluation.  

THE  RESULTS  By   deploying   Output   Director   in   their   production   instance   of   the   Oracle   E-­‐Business  Suite,  Tnemec  was  able  to  achieve  its  implementation  objectives.  

“We’re   very   happy  with   the   software,”   said   Tnemec’s  DBA.   “It’s   a   real   time  saver.   It’s   an   important  piece  of   software   that   just  works  without  worrying  about  it.”  

ABOUT  TNEMEC  Tnemec   (pronounced   tah-­‐KNEE-­‐mick):   an   unusual   name   for   an   unusual   coatings  company.   In   1921,   Albert   C.   Bean,   Sr.   made   an   unusual   discovery   that   ultimately  marked  Tnemec's  beginning.  Bean  noticed  a  reinforcing  bar   in  the  midst  of  concrete  rubble  that  hadn't  rusted  in  decades  and  decided  to  further   investigate.  Through  his  investigation,   not   only   did   he   discover   that   the   alkaline   condition   of   the   cement  inhibited  rust,  he  used  this  information  to  patent  a  revolutionary  coatings  formula.  As  a  tribute  to  this  discovery,  he  reversed  the  letters  of  cement  and  changed  the  name  of  his   company   from   Armor   Oil   and   Chemical   to   what   it   is   known   as   today.   Having  gained   a   worldwide   reputation   among   specifiers   and   contractors   for   quality   and  consistency,   Tnemec   also   has   the   most   knowledgeable   sales   force   in   the   coatings  industry.  Representatives  provide  support  and  industry  expertise  from  start  to  finish.  For  more  information  please  visit  www.tnemec.com.  

ABOUT  UNITASK  Unitask  Software  is  a  recognized  global  leader  in  automation  software  solutions  that  seamlessly   extend   the   enterprise   architecture   of   the   Oracle   E-­‐Business   application  suite.   Unitask   creates,   sells   and   supports   software   products   based   on   experience  gained   from   over   a   decade   of   Oracle   E-­‐Business   Suite   implementation   projects.  Customers  of  the  Oracle  E-­‐Business  Suite  around  the  world  rely  on  Unitask  products  to   eliminate   implementation   and   operational   risk,   improve   the   quality   of   the  application   and   accelerate   time-­‐to-­‐value.   For   more   information,   please   visit  www.unitask.com.    

 

“UNITASK   PROVIDED   ME   LOGON  CREDENTIALS   TO   ITS   [ORACLE   E-­‐BUSINESS  SUITE]  INSTANCE  AND  I  PRINTED   A   REPORT   FROM   THE  UNITASK   INSTANCE   TO   MY  DESKTOP   PRINTER   AT   HOME.   I  WENT   TO   WORK   THE   NEXT  MORNING   EXCITED   TO   SHOW  EVERYONE   THE   SOLUTION   TO  OUR  PRINTING  PROBLEMS.”  

SUSAN  WILSON  INFORMATION  SERVICES  DIRECTOR  

TNEMEC