2013 vsp cabin mgt. manual-bedbug training
DESCRIPTION
bed bug training for employeesTRANSCRIPT
Margaret Davis
Virginia Department of Health
Bedding & Upholstered Furniture Inspection
De-Bugging the Bed Bug: Sucking it Up
• We can not prevent the possibility of bed bugs being brought into our facilities but we can prevent an infestation– Proper training on the identification of bugs
and all stages of the larva– Training on specific processes to treat the
problem at first notice– Following up on treated sites– Most importantly taking care of the customer
State Parks Approach to Controlling Bedbugs
A History of Bed Bugs• Originally introduced to U.S. with the early
colonists
• Thought to be gone from the U.S. after 1960, but maybe never left
• Several theories to explain comeback:
– Never really went away– Increase in international
travel– Pest control treatments
have become more targeted and less toxic
3Bed Bugs 101Presented by Orkin Commercial Services & National Apartment Association
The Current Situation
4Bed Bugs 101Presented by Orkin Commercial Services & National Apartment Association
Bed Bug Biology and Behavior
• Adult female may produce 200-500 eggs
• 5 nymphal instars• Nocturnal, feed
between 3-5 am, for 3 – 5 minutes
• Often void part of previous meal while feeding (aka Poop)
• Adults live for 1 yr without feeding; nymphs can live 3 mo.
Sample Infestation Scenario
7Bed Bugs 101Presented by Orkin Commercial Services & National Apartment Association
Male Female
The size of an Apple Seed
Eggs:Visible, 1/32 inch longwhite, laid singly or in clusters50-200, 3 or 4 per dayHatch in 6-17 days
Maximum lay above 70 degrees F.No laying below 50 degrees F.
Bed Bug Problems
Bedbug aggregation
Bed Bug Problems
Heavy infestation:Baseboards, window anddoor moldings, pictureframes, loose wallpaper, cracked plaster, infurniture, light fixtures
Light infestation:Tufts, seams, folds of mattressesThen, crevices inbed frames, box springs
THE Bed Bug Problems
The Bed Bug Problems
“Spotting” the Signs
• Concentrate on a 5 ft. radius from the bed
Bed Bugs 101Presented by Orkin Commercial Services & National Apartment Association 18
Spotting the Signs• Understand not only where to look, but how to look
• A basic inspection includes:
– Checking behind the headboard– Pulling off the bedding, starting at the
corners and making your way around the bed
– Rolling the sheets in toward the center of the bed
– Checking the mattress seams, mattress tags, box spring and bed frame
Diagnosis of infestation:
Dots of dried blood
Dots of excrement
Odor – fresh raspberries
Public Health IssuesMany studies investigated the
ability of bed bugs to vector human diseases,
– Hepatitis B (1983, 2008) – HIV (1987, 2000)
• No conclusive evidence that bed bugs transmit human disease
• Iron deficiency potential• Bites
One study found only 30% reaction. Another study indicated that 96% of refugees in Sierra Leone had local reactions to bed bug bites
Health Issue: Stress
Stress (after an infestation)– Medical bills from
misdiagnosis– Destruction of self-image – Throwing out all
belongings– Moving – Legal action
Stress (no infestation)– Moving, and moving
Lawsuits• NYC >2000 summonses in 2006
– The questions: Did the hotel know they had an infestation?
– Should they have known?– Was there a prevention program in place?– Claims:Damage – Injury (bites)– Emotional stress
Leslie Fox: Suing for 21 million
Bed Bug Prevention
• Prevention– Education: media
and internet, training programs in hospitality industry
– Monitoring: No functional device. Dogs are being used as detectors.
– Repellents: no functional repellents
Jada (Advanced K-9 Detectives)sniffs for bed bugs in Manhattan
Why Conventional Treatments Fail
“Other” Methods• Use in combination with
chemical methods– Monitoring with dogs– Tagging and bagging
with the customer– Vacuuming– Steam cleaning– Mattress covers– Fumigation
• Non-toxic or “natural” products
• Heat treatment• COLD
Temp-Air Heat Remediation System
We are working with Virginia Tech to see if we can borrow when needed these highly effective machines
The heaters bring the room temperature up above 120 degrees killing not just Bed Bugs but roaches and other insects as well
ClimbUp interceptors
Mattress Encasements
Mattress encasements help protect against bed bugs
They are available to purchase through most local exterminating companies for around 40 dollars for a queen size
They are a mesh type material that does not make noise like some of the current covers we are using
They keep bed bugs from ruining the mattress
Can also be used after a bed bug incident to trap the bugs inside where they eventually die
Consistency throughout the State Park system is paramount
• TRAINING TRAINING TRAINING– ALL STAFF MUST BE TRAINED
• Proper identification of bed bugs in all stages of life• Knowledge of inspection procedures for cabins, may very
based on type of cabin for example CCC vs. recently built cabins.
• Understanding symptoms of bedbug bites which may appear on guests.
• How to deal with the issue once it is brought to the attention of park staff. Customer service is the first priority.
• Initial treatment process, including guests personal items
Special thanks to Margaret Davis
with the Virginia Department of Health who did the research, spoke
to experts in the field, compiled data and put together this
presentation for training purposes. (presentation has been slightly modified for Virginia State Parks)
BEDBUGSAdvice on control of…
Thanks to
David Gaines, Ph.DVDH
Dini M. Miller Ph. DVA Tech
William Brogden, Ph.DCDC