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Paper and Beyond The impact of digitization on library services Elsbeth Kwant, 30 january 2013 Twitter: @ElsbethK

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The impact of digitization on libraries, a talk for Swedish librarians at the 2013 'Future of the Library' conference.

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Paper and BeyondThe impact of digitization on library services

Elsbeth Kwant, 30 january 2013 Twitter: @ElsbethK

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Koninklijke Bibliotheek

9th century: first picture of ‘Dutch’ people

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Technology

1450’s: Invention of the printing press

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Koninklijke Bibliotheek

1798: Foundation of the National Library

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Koninklijke Bibliotheek

1980: Start Library Automation

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Koninklijke Bibliotheek

KB webservice:1993 - 1998: Gopher

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Technology

1994 : First search engines

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Koninklijke Bibliotheek

KB webservice:1994 - 1998

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Technology

Google Beta 1998

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Koninklijke Bibliotheek

KB webservice:1998-2002

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Technology

2001: Launch of Wikipedia

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2002-2004

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Paper and Beyond 30-1-20122004-2009

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Technology

2007: Introduction Iphone, 2010 Ipad

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Koninklijke Bibliotheek

KB webservice:2009-?

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Paper and Beyond 30-1-2012Around 800: The firstmanuscripts in Dutch

1477: The first printedbook in the Netherlands

1798: Foundation of the KB

1980’s Start of LibraryAutomation

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1994: Decision to start an electronic deposit system

Preserving the records of national textual heritagePreserving the records of international science

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1995: First digitization projects2009: Decision to digitize ‘everything Dutch’

Providing maximal access to researchers and the general public

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2012: Decision to build a National Digital Library

Coordinating library efforts in the Netherlands foracademic and public libraries.

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Impact on KB

* Change of focus: from a hard-copy academic librarywith a focus on the Netherlands to a Digital National Library with a focus on researchers in ten years

* We are playing a different ball-game: we plan to digitize 8 million pages this year. At such a scaleyou need a very professional organization, becausemistakes have a great impact

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Impact on front-office

* Change of focus from visitors onsite to visitorsonline

* Time spent on copyright issues and digital rightsmanagement has grown significantly

* Patron-driven acquisition means we collect referenceworks for use not for preservation

* Increased focus on value and efficiency

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Impact on services

We see services as the place where our data meetspeoples needs

* Not necessarily KB-services anymore

* Not necessarily webservices anymore (otherplatforms)

* Sharing data with third parties to be part of the network that comprises the information landscape for users

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Impact on servicesWe see services as the place where our data meets

peoples needs

* Not necessarily webservices anymore (apps)

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We aim to open up our unmediated data to third parties (Europeana, The EuropeanLibrary, researchinfrastructures)

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We aim to open up ourmediated data* to thirdparties (for instancethrough widgets)

Mediated data = context

All data that have requiredhuman effort to make: selections (exhibitions, thematic selections) & edited content (articles)

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Increased focus on value

Value of services in relation to:

- Demand (Who’ll be happy if we do this?)

- Strategy (How does it fit in with our general policy)

- Cost-effectiveness (is the result worth the money)

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Increased focus on efficiency

* Not a new website for every dataset, but a cleardistinction between components:

Dataset + application + look & feel = service

* A yearly evaluation of all services

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Main goals

* Creating a national platform for full-text discovery of Dutch books and periodicals (Searching in publications, full-text)

* Letting users search for everything we can giveaccess to (searching for publications, metadata)

* Giving context and visibility to our collectionsthrough mediated content (specialized services, exhibitions, social networks)

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A Library = a library = a library?

Similarity in form does not mean similarity in function:

• Public libraries: focus on community value

• Research libaries: focus on supporting research

• Business libaries: focus on supporting business

• National libraries: focus on archiving national heritage

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A book = a book = a book?

Similarity in form does not mean similarity in function:

• Reference works

• Fiction

• Picturebooks (cookery books)

- For most types of research hard copy books will become obsolete

- For reading it depends on usability of devices

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Gartner’s Hype Cycle

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Knowledge is key to the future

* Know what makes you unique

* Stay curious about what’s happening around you

* Combine these two to find your best road ahead

* Once you’ve chosen it, don’t choose another too soon

* It’s not about the technology but about the value for your users

* Don’t try to predict the future, but make sure you can adapt to it.