2014 canadian restaurant investment summit_ brochure
DESCRIPTION
The Canadian Restaurant Investment Summit will take place MAY 6-7 @ newly renovated Eaton Chelsea Toronto Hotel. The event will deliver hard-hitting insight, candid industry headliners, and plenty of straight talk and features an economic update from CRAIG WRIGHT, Senior Vice-President & Chief Economist at RBC Capital Markets. Also on the program; AMANDA LANG, BILL GREGSON, PAUL RIVETT, BLAKE HUTCHESON, PETER SENST, ROBERT CARTER, WILLIAM CARUSO, GARTH WHYTE…and more! Of interest, an exclusive session has just been added: LESSONS LEARNED IN TOUGH TIMES. HOW OPERATIONAL EXCELLENCE CAN BE A COMPETITIVE ADVANTAGE (Churchill Ballroom) The US economic downturn hit the restaurant industry hard, resulting in store closures, business failures and changes in consumer demands. However, there are also many cases of positive performance and growth on both a segment and brand level . We will explore what factors played into these success stories, how did they execute and what can Canadian operators and brands learn from these experiences going forward. Todd Jones, Managing Director, Brand Management at GE Capital Franchise Finance will explore some key themes around operational excellence in the US restaurant industry. Todd will also share some critical best practices for expanding operations in the current American market landscape in light of what we’ve learned since the downturn, and how Canadian companies operating in the US can benefit. More details and registration information can be found at www.restaurantinvest.caTRANSCRIPT
PRODUCED BY
5TH EDITION
RESTAURANTINVEST.CACONFERENCE PROGRAM
Canadian RestauRantinvestment summitmaY 7, 2014 EATON CHELSEA TORONTO HOTEL
THANk yOU TO OUR SPONSORS!
RESEARCH PARTNERS
SILVER
BRONZE
BREAK COFFEE
LUNCH
SESSION AV
PARTNERS
Each year, on behalf of GE Capital Canada and the Franchise Finance team, we donate proceeds of the Canadian Restaurant Investment Summit to a chosen charity. We pledge our support because we feel it is important to partner in ways that go beyond capital alone. In the past, we have donated to:
■ St. Paul’s Hospital Foundation of Vancouver, on behalf of Paul Hollands, President & CEO of A&W Food Services of Canada Inc.
■ Cause We Care Foundation, on behalf of Tom Gaglardi, President of Northland Properties
■ The Keg Spirit Foundation, on behalf of David Aisenstat, President of The Keg
■ Montreal Youth Centre Foundation, on behalf of Patrick Palerme, former President & CEO of GE Capital Canada
This year, GE Capital is proud to support Chairman Tom’s Annual Grouse Grind Event which brings together the hotel and restaurant industry in a test of physical endurance, camaraderie, and charitable giving like no other. Starting at the base of Grouse Mountain, participants face a steep climb to the mountain summit in search of stunning views, beer and nachos. Since its inception, the event has raised almost $100,000 for the Vancouver General Hospital/UBC Hospital Foundation in support of MS Research, ALS Society of BC and Canadian Cancer Society.
Join us JulY 24, 2014 foR ouR 8th annual event at GRouse mountain. Please contact Carrie Russell [email protected] or Robin McLuskie [email protected] for more information.
This conference is produced by Big Picture Conferences (BPC). We are dedicated to the production of annual conferences and networking events for the Canadian hospitality industry. BPC delivers ‘turnkey’ events by developing program content, organizing quality speakers, coordinating marketing services while managing venue arrangements, registrations and finances. BPC ‘must attend’ events include:hacconference.ca | cdntourismmarketing.ca | hotelinvest.ca restaurantinvest.ca | hotel-resortinvest.ca
bigpicture conferences .ca
FOLLOW US ON @CRIS_TORONTORESTAURANTINVEST.CA
7:00AM – 8:00AM
8:00AM – 8:15AM Opening RemarksCHurCHIll BallrOOmEd Khediguian GE Capital Canada - Franchise Finance
4:45PM – 5:00PM Closing Remarks CHurCHIll BallrOOm
Continental Breakfast FOyEr
How To Use Social Intelligence For Strategy rOssETTI rOOmSocial media is for more than marketing. In
this session, learn about the social intelligence
maturity model developed by nBA after working
with more than 100,000 businesses around
the world. You will gain practical advice on how
to take a path to social intelligence including
improving reputation, engaging with customers,
apologizing in public forums and using customer
experience data to improve operations.
SPEAKER
Susan Ganeshan newBrandAnalytics
The ROI For Kitchen DesignsWrEN rOOmFor the long term, what’s the impact on
recurring revenue streams when kitchen
designs are undercapitalized? Known as one
of the “senior statesmen” in the international
foodservice consulting world today, Bill Caruso
has spent over fifty years in the foodservice
industry. This session will explore the ROI
on utilized space.
SPEAKER
William Caruso William Caruso and Associates
10:30AM – 11:00AM Coffee Break FOyEr
SPONSORED BY
12:00PM – 1:00PM
Networking LunchFOyEr
8:15AM – 9:00AM
The Facts And Figures CHurCHIll BallrOOm
The 3RD ANNUAL Canadian Chain Restaurant Industry Review, an
extensive research report commissioned by GE Capital and compiled by
fsSTRATEGY and NPD Group Canada. The Report is a comprehensive analysis
and factual overview of market shares, revenue trends, costs, hot (and not-
so-hot) products, consumer behaviour and the overall state of chain
foodservice in Canada.
All registered delegates will receive an exclusive complimentary copy of the
review in hard copy.
11:00AM – 12:00PM CHOOSE A BREAkOUT SESSION: a1 or a2
Lessons Learned In Tough TimesCHurCHIll BallrOOm
4:00PM – 4:45PM
a1 a2
SPONSORED BY
3:30PM – 4:00PM Coffee Break FOyEr
Canadian RestauRant investment summit
rOBErT CarTEr NPD GROUP
9:45AM – 10:30AM
Join Amanda Lang, from
CBC News, as she interviews
Bill Gregson, President
and CEO of Cara, and Paul
Rivett, President of Fairfax.
Leverage your Brand.Millennial Market.Integrated Technology.Customer Journey.Design for ROI.
Your brand’s future depends on addressing these five critical challenges. Gain insights into how you can turn them into opportunities for growth.
1:00PM – 2:20PM
Amanda Lang, from CBC News,
will moderate a discussion with Peter Senst,
President of Canadian Capital Markets at
CBRE, Blake Hutcheson, President and CEO
of Oxford Properties and Craig Wright,
Chief Economist at RBC Capital Markets.
Economic Outlook & THE BIG PICTURE from Top Real Estate ExecutivesCHurCHIll BallrOOm
Purchasing Processes, Partnerships And ChallengesrOssETTI rOOmFew topics generate as much discussion as the
supply chain whether base pricing, commodity
hedging, access, volume discounts, or, simply,
lack of choice.
MODERATOR
Garth Whyte Restaurants Canada (Formerly CRFA)
SPEAKERS
Thomas Boscher Diversey Care, Canada. A Division of Sealed Air Corp.
Nick Samurkas Chase Paymentech Solutions
Fast Casual WrEN rOOmMoving beyond white tablecloths,
a number of well-known chefs and
restaurateurs are pushing aside their
high-end endeavors to focus on the
fast-casual market.
MODERATOR
Peter Ringler GE Capital Canada
SPEAKERS
Lawrence Eade Wok Box
Darven Erickson Five Star North America
Alex Rechichi Crave It Restaurant Group
Warren Solocheck The NPD Group
B1 B2
2:30PM – 3:30PM CHOOSE A BREAkOUT SESSION: B1 or B2
9:00AM – 9:45AM
TOm KOWalsKI
SPONSORED BY
WEDNESDAy MAy 7, 2014
Todd Jones, Managing Director, Brand Management at
GE Capital Franchise Finance will explore some key themes
around operational excellence in the US restaurant industry.
Growth & Acquisitions CHurCHIll BallrOOm
Reimagining The Restaurant: 5 Big Opportunities For GrowthCHurCHIll BallrOOm