TALLINNA ÜLIKOOL

Baseer Ahmad BaheerPhD Student

David Lamas, Sonia Sousa

INSTITUTE OF INFORMATICS

Supervisors 25FEB2015

A Reference Model for the Deployment of e-Governance in Developing Countries

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What is Governance?

Accountability

Authority

Decision Making

The action or manner of governing.

Sharing of Information

Service Delivery

IntroductionMy Research

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Progress

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What is e-Governance?

ICT Enabled GovernancePeo

ple

Pro

cess

es

Tech

nolo

gy

Res

ourc

es

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How e-Governance help?

Governance

Bad Governance

● Accountable● Transparent● Responsive● Equitable and

Inclusive

Good Governance

● Effective and Efficient● Follows the rules of law● Participatory

e-Governance

Improving Information

Delivery

CitizenParticipationin Decision

Making

Accountableand

TransparentGovernments

IntroductionMy Research

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How e-Governance help?

CORRUPTION PERCEPTIONS INDEX 2014: RESULTS

https://www.transparency.orgSource:

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How e-Governance help?

CORRUPTION PERCEPTIONS INDEX 2014: RESULTShttps://www.transparency.orgSource:

Source: United Nations E-government Survey 2014

IntroductionMy Research

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Interoperability framework

Interoperability is the ability of making systems and organizations work together (inter-operate).

IntroductionMy Research

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e-Governance is one of the priorities of Afghan Government.

IntroductionMy Research

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No digital records

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is based on problem-based research frameworkMy Research

Research Topic Goals

Research Question/Hypothesis

Research Problem

Literature Review

Results

Addresses Delimits

Supports and Evaluates all

MethodologyConclusion

Determine

ProducePermit

Answers

IntroductionMy Research

Problems

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Many information systems

Standalone/Isolated information system

Still, much paperwork in the back office

A lot of paperwork for citizens

Data Redundancy/Duplicated Systems

Organizational centric not citizen centric

Lack of Public Awareness

Research Problem

Shortage of enough funds

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Research Goals

The primary goal is to develop a reference model and to incorporate design recommendations for the deployment of e-Governance services in developing countries.

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Research Questions

RQ1: What type of reference model do the developing countries need to deploy e-Governance?

RQ1.1: Are there patterns of device usage that are consistent across developing countries?

1.1. Are there existing design recommendations that can be tailored to such patterns?

1.2. Are there similar solutions elsewhere would succeed in this particular case?

IntroductionMy Research

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Research QuestionsContinued...

RQ2: What characterizes a reference model and modeling tools for the developing countries needs within the e-Governance sector?

RQ3: What design recommendations, including technical guidelines, policies and regulations, are needed to implement and facilitate e-Governance in developing countries?

IntroductionMy Research

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Research MethodologyLi

tera

ture

Rev

iew

Cont

extu

al I

nqui

ry

Rese

arch

th

roug

h De

sign

the work in the state of art

e-Governance existing Solutions

e-Governance Practices/Solution

Soundly situate

in the field of

assess the state ofWhat is there, what works, what doesn’t and what are the needs?

Select a Research Question

Scoping Study

ConductKeywords

ExtractLiteratures

Search

Relevant papers Select

Selected papers Code

Selected papers Analyze

Results

ProduceOn

Desi

gn

Reco

mm

enda

tions

Concepts Early Prototype Functional Prototype

Interoperability framework

Policy Framework Technical Guidelines Regulations

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Expected Outcomes

Reports on literature review

Reports on case studies

Reports on documents review

A reference model

HCI design recommendations that includes:

A policy framework

A set of technical guidelines

A set of regulations

A prototype of customized interoperability framework

IntroductionMy Research

Problems

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Progress so far

Literature review Contextual Inquiry

Scoping Study

e-Governance Solutionse-Governance world best practices/solutions

IntroductionMy Research

Problems

Progress

GoalsQuestions

MethodologyOutcomes

Scoping Study Keywords

ExtractLiteratures

Search

Relevant papers Select

Selected papers Code

Selected papers Analyze

Results

ProduceOn e-Governance

Practices/Solution

e-Governance existing Solutions

assess the state of

What is there, what works, what doesn’t and what are the needs?

MoE work, and data FlowWorkshop to validate

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Progress so far Contextual Inquirye-Governance Solutions

IntroductionMy Research

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ProgressOutlook

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OutputSWOT analysisChallenges identifiedIdentified the linkages among departmentsProposed new procedures

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Progress so farPublicationsReadiness of Afghan Government for the Deployment of e-Government Solutions

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Progress so farPresentations

16 DEC2014

10thIT CONFERENCE

Ministry of Higher Education

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Progress so farPresentations

18 DEC2014

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● Access to academic resources● Excellent Collaborations with Colleagues● Supervisors availability for questions, and

Skype Meetings● Had the necessary guidance towards my

research ● Fully funded scholarship● Funding Support for a conference per

year● Collaborations with Home Universities

and Academics

● Networking● Access to resources and gaining

knowledge and skills● Exchange studies ● Flexibility● Collaborations

● Insufficient access to academic articles

● Taking intensive courses parallel with research course

● Limited fund to attend conferences● Being in Tallinn for a limited time● Making appointment with involved

individuals and stakeholders

● Not able to work full time for my PhD● Busy time in Kabul with so many other

assignments● Lack of time for research and

communication with supervisors● Working in three different

organizations● Fixed time to finish the studies

Strengths WeaknessesO

ppor

tuni

ties

Threats

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thank you aitähDanke مننھ تشکر

@bbaheer