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2015-2016 TRS Fall Meeting Presentation September 2015 By Rolka Loube Associates, TRS Fund Administrator

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  • 2015-2016 TRS Fall Meeting Presentation

    September 2015 By Rolka Loube Associates, TRS Fund Administrator

  • Report Topics 1. Annual Data Collection 2. Current Fund Health 3. Audit Activity 4. Overview of Demand Data 5. Overview of Contribution Base 6. STS Outreach Disbursements 7. URD Update 8. Accounting Changes 9. Summary of NDBEDP 10.Q & A

    2

  • 1) Annual Data Collection

    We do not anticipate any changes to the process.

    The instructions and forms will be distributed to each state at year end via email.

    The instructions and forms will be distributed to each Provider at year end via our extranet portal. We expect providers that ceased providing a service during the year will complete the report and provide additional information regarding that service.

    The responses will be due by third week of February 2016.

    3

  • 2) Current Fund Health http://www.rolkaloube.com

    Current Fund Performance Reports can be found on the RolkaLoube website

    4

    51 2

    Opening Balance 102,660,417$ Receipts Receipts from Carriers 88,244,505$ Interest Received 596$ Miscellaneous -$ Total Receipts 88,245,101$ 88,245,101$ Disbursements

    NDBEDP 392,894$

    Total Disbursements 80,436,969$ Closing Balance 110,468,549$

    Category CTS IP CTS IP Relay STS TTY All VRSProjected Minutes 700,685 12,198,879 1,220,454 12,039 156,106 10,188,551 Rate Per Minute 1.8205$ 1.8205$ Multiple 3.2480$ 2.1170$ Multiple TotalProjected Support 1,275,596$ 22,208,059$ 1,672,021$ 39,103$ 330,476$ 45,937,492$ 71,462,748$ Total Support Paid* 950,872$ 28,406,006$ 663,018$ 380,393$ 48,010,967$ Diff. Projected vs. Paid (324,724)$ 6,197,947$ (1,009,004)$ 49,917$ 2,073,474$ % Difference - 25.5% 27.9% - 60.3% 15.1% 4.5%

    # of Providers Paid During Month

    3 (AT&T, Hamilton, Sprint)

    4 (Hamilton, Purple, Sorenson, Sprint)

    1 (Sprint) 3 (AT&T, Hamilton, Sprint)

    6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    * May include support for minutes of services during past periods

    Category CTS IP CTS IP Relay STS TTY All VRS Total

    PY 2015-2016July - AugustPY 2014-2015July - August

    Actual Fund BalanceReport Month: August 2015

    Projected vs. Paid for Calls in August 2015

    Total Minutes Paid in August 2015

    Cumulative Program Year to Date Reimbursements to Providers Comparison

    95,244,310$ 116,387,661$

    2,696,674$ 7,431,269$ 10,510,510$ 73,234$ 1,781,371$ 93,733,724$ 116,226,783$

    1,154,370$ 11,539,640$ 7,709,663$ 44,713$ 694,964$

    +

    -

    Captioned Telephone Service

    IP CTS

    IP Relay

    Speech To Speech

    Traditional TTY

    Video Relay Service

    $60

    $80

    $100

    $120

    $140

    $160

    $180

    $200

    $220

    $240

    Sep-

    14

    Oct-1

    4

    Nov-1

    4

    Dec-1

    4

    Jan-

    15

    Feb-

    15

    Mar

    -15

    Apr-1

    5

    May

    -15

    Jun-

    15

    Jul-1

    5

    Aug-1

    5

    Milli

    ons

    Opening Balance Closing Balance-

    Report

    Report Month:August 2015512

    ActualFund Balance

    Opening Balance$ 102,660,417

    Receipts

    Receipts from Carriers$ 88,244,505

    Interest Received$ 596

    Miscellaneous$ - 0

    Total Receipts$ 88,245,101$ 88,245,101

    Disbursements

    Service Provider Support$ 78,513,714

    Administration$ 103,346

    E911/10 Digit Number DB$ 45,000

    NDBEDP$ 392,894

    VRS Reform$ 1,398,079

    Audits and Miscellaneous$ (16,063)

    Total Disbursements$ 80,436,969$ 80,436,969

    Closing Balance$ 110,468,549

    Projected vs. Paid for Calls inAugust 2015

    CategoryCTSIP CTSIP RelaySTSTTYAll VRS

    Projected Minutes700,68512,198,8791,220,45412,039156,10610,188,551

    Rate Per Minute$ 1.8205$ 1.8205Multiple$ 3.2480$ 2.1170MultipleTotal

    Projected Support$ 1,275,596$ 22,208,059$ 1,672,021$ 39,103$ 330,476$ 45,937,492$ 71,462,748

    Total Support Paid*$ 950,872$ 28,406,006$ 663,018$ 30,704$ 380,393$ 48,010,967$ 78,441,959

    Diff. Projected vs. Paid$ (324,724)$ 6,197,947$ (1,009,004)$ (8,399)$ 49,917$ 2,073,474$ 6,979,211

    % Difference- 25.5%27.9%- 60.3%- 21.5%15.1%4.5%9.8%

    # of Providers Paid During Month3 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)1 (Sprint)2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    * May include support for minutes of services during past periods

    Total Minutes Paid inAugust 2015

    Cumulative Program Year to Date Reimbursements to Providers Comparison

    CategoryCTSIP CTSIP RelaySTSTTYAll VRSTotal

    PY 2015-2016$ 1,154,370$ 11,539,640$ 7,709,663$ 44,713$ 694,964$ 95,244,310$ 116,387,661

    July - August

    PY 2014-2015$ 2,696,674$ 7,431,269$ 10,510,510$ 73,234$ 1,781,371$ 93,733,724$ 116,226,783

    July - August

    Interstate TRS Fund Performance Status Report

    Captioned Telephone ServiceIP CTSIP RelaySpeech To SpeechTraditional TTYVideo Relay Service522313.815603408.800000001483954.69453.2000000000007213579.610698533.9

    Opening Balance418834191341944419744200542036420644209542125421564218642217227845379.33800018191299547.05800015197976329.15800017174458220.76800019176987457.17800021172047019.34800023146775409.15800023136248208.89800021142829376.17800021119462879.4680002109340746.4680002102660417.4380002Closing Balance418834191341944419744200542036420644209542125421564218642217191299547.05800015197976329.15800017174458220.76800019176987457.17800021172047019.34800023146775409.15800023136248208.89800021142829376.17800021119462879.4680002109340746.4680002102660417.4380002110468549.39800021

    +

    -

    Prepared by Rolka Loube

    -

    Report-CONF

    Report Month:August 2015512

    ActualFund Balance

    Opening Balance$ 102,660,417

    Receipts

    Receipts from Carriers$ 88,244,505

    Interest Received$ 596

    Miscellaneous$ - 0

    Total Receipts$ 88,245,101$ 88,245,101

    Disbursements

    NDBEDP$ 392,894

    Total Disbursements$ 80,436,969

    Closing Balance$ 110,468,549

    Projected vs. Paid for Calls inAugust 2015

    CategoryCTSIP CTSIP RelaySTSTTYAll VRS

    Projected Minutes700,68512,198,8791,220,45412,039156,10610,188,551

    Rate Per Minute$ 1.8205$ 1.8205Multiple$ 3.2480$ 2.1170MultipleTotal

    Projected Support$ 1,275,596$ 22,208,059$ 1,672,021$ 39,103$ 330,476$ 45,937,492$ 71,462,748

    Total Support Paid*$ 950,872$ 28,406,006$ 30,704$ 380,393$ 48,010,967

    Diff. Projected vs. Paid$ (324,724)$ 6,197,947$ (8,399)$ 49,917$ 2,073,474

    % Difference- 25.5%27.9%- 21.5%15.1%4.5%

    # of Providers Paid During Month3 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    * May include support for minutes of services during past periods

    Total Minutes Paid inAugust 2015

    Cumulative Program Year to Date Reimbursements to Providers Comparison

    CategoryCTSIP CTSIP RelaySTSTTYAll VRSTotal

    PY 2015-2016$ 1,154,370$ 11,539,640$ 7,709,663$ 44,713$ 694,964$ 95,244,310$ 116,387,661

    July - August

    PY 2014-2015$ 2,696,674$ 7,431,269$ 10,510,510$ 73,234$ 1,781,371$ 93,733,724$ 116,226,783

    July - August

    Interstate TRS Fund Performance Status Report

    Captioned Telephone ServiceIP CTSIP RelaySpeech To SpeechTraditional TTYVideo Relay Service522313.815603408.800000001483954.69453.2000000000007213579.610698533.9

    Opening Balance418834191341944419744200542036420644209542125421564218642217227845379.33800018191299547.05800015197976329.15800017174458220.76800019176987457.17800021172047019.34800023146775409.15800023136248208.89800021142829376.17800021119462879.4680002109340746.4680002102660417.4380002Closing Balance418834191341944419744200542036420644209542125421564218642217191299547.05800015197976329.15800017174458220.76800019176987457.17800021172047019.34800023146775409.15800023136248208.89800021142829376.17800021119462879.4680002109340746.4680002102660417.4380002110468549.39800021

    +

    -

    Prepared by Rolka Loube

    Report-CONF2

    Report Month:August 2015512

    ActualFund Balance

    Opening Balance$ 102,660,417

    Receipts

    Receipts from Carriers$ 88,244,505

    Interest Received$ 596

    Miscellaneous$ - 0

    Total Receipts$ 88,245,101$ 88,245,101

    Disbursements

    NDBEDP$ 392,894

    Total Disbursements$ 80,436,969

    Closing Balance$ 110,468,549

    Projected vs. Paid for Calls inAugust 2015

    CategoryCTSIP CTSIP RelaySTSTTYAll VRS

    Projected Minutes700,68512,198,8791,220,45412,039156,10610,188,551

    Rate Per Minute$ 1.8205$ 1.8205Multiple$ 3.2480$ 2.1170MultipleTotal

    Projected Support$ 1,275,596$ 22,208,059$ 1,672,021$ 39,103$ 330,476$ 45,937,492$ 71,462,748

    Total Support Paid*$ 950,872$ 28,406,006$ 380,393$ 48,010,967

    Diff. Projected vs. Paid$ (324,724)$ 6,197,947$ 49,917$ 2,073,474

    % Difference- 25.5%27.9%15.1%4.5%

    # of Providers Paid During Month3 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    * May include support for minutes of services during past periods

    Total Minutes Paid inAugust 2015

    Cumulative Program Year to Date Reimbursements to Providers Comparison

    CategoryCTSIP CTSIP RelaySTSTTYAll VRSTotal

    PY 2015-2016$ 1,154,370$ 11,539,640$ 7,709,663$ 44,713$ 694,964$ 95,244,310$ 116,387,661

    July - August

    PY 2014-2015$ 2,696,674$ 7,431,269$ 10,510,510$ 73,234$ 1,781,371$ 93,733,724$ 116,226,783

    July - August

    Interstate TRS Fund Performance Status Report

    Captioned Telephone ServiceIP CTSIP RelaySpeech To SpeechTraditional TTYVideo Relay Service522313.815603408.800000001483954.69453.2000000000007213579.610698533.9

    Opening Balance418834191341944419744200542036420644209542125421564218642217227845379.33800018191299547.05800015197976329.15800017174458220.76800019176987457.17800021172047019.34800023146775409.15800023136248208.89800021142829376.17800021119462879.4680002109340746.4680002102660417.4380002Closing Balance418834191341944419744200542036420644209542125421564218642217191299547.05800015197976329.15800017174458220.76800019176987457.17800021172047019.34800023146775409.15800023136248208.89800021142829376.17800021119462879.4680002109340746.4680002102660417.4380002110468549.39800021

    +

    -

    Prepared by Rolka Loube

    -

    Report-CONF3

    Report Month:August 2015512

    ActualFund Balance

    Opening Balance$ 102,660,417

    Receipts

    Receipts from Carriers$ 88,244,505

    Interest Received$ 596

    Miscellaneous$ - 0

    Total Receipts$ 88,245,101$ 88,245,101

    Disbursements

    NDBEDP$ 392,894

    Total Disbursements$ 80,436,969

    Closing Balance$ 110,468,549

    Projected vs. Paid for Calls inAugust 2015

    CategoryCTSIP CTSIP RelaySTSTTYAll VRS

    Projected Minutes700,68512,198,8791,220,45412,039156,10610,188,551

    Rate Per Minute$ 1.8205$ 1.8205Multiple$ 3.2480$ 2.1170MultipleTotal

    Projected Support$ 1,275,596$ 22,208,059$ 1,672,021$ 39,103$ 330,476$ 45,937,492$ 71,462,748

    Total Support Paid*$ 950,872$ 28,406,006$ 663,018$ 380,393$ 48,010,967

    Diff. Projected vs. Paid$ (324,724)$ 6,197,947$ (1,009,004)$ 49,917$ 2,073,474

    % Difference- 25.5%27.9%- 60.3%15.1%4.5%

    # of Providers Paid During Month3 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)1 (Sprint)3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    * May include support for minutes of services during past periods

    Total Minutes Paid inAugust 2015

    Cumulative Program Year to Date Reimbursements to Providers Comparison

    CategoryCTSIP CTSIP RelaySTSTTYAll VRSTotal

    PY 2015-2016$ 1,154,370$ 11,539,640$ 7,709,663$ 44,713$ 694,964$ 95,244,310$ 116,387,661

    July - August

    PY 2014-2015$ 2,696,674$ 7,431,269$ 10,510,510$ 73,234$ 1,781,371$ 93,733,724$ 116,226,783

    July - August

    Interstate TRS Fund Performance Status Report

    Captioned Telephone ServiceIP CTSIP RelaySpeech To SpeechTraditional TTYVideo Relay Service522313.815603408.800000001483954.69453.2000000000007213579.610698533.9

    Opening Balance418834191341944419744200542036420644209542125421564218642217227845379.33800018191299547.05800015197976329.15800017174458220.76800019176987457.17800021172047019.34800023146775409.15800023136248208.89800021142829376.17800021119462879.4680002109340746.4680002102660417.4380002Closing Balance418834191341944419744200542036420644209542125421564218642217191299547.05800015197976329.15800017174458220.76800019176987457.17800021172047019.34800023146775409.15800023136248208.89800021142829376.17800021119462879.4680002109340746.4680002102660417.4380002110468549.39800021

    +

    -

    Prepared by Rolka Loube

    -

    Driver

    Report MonthRowMonth when $ was PaidMonth when Calls were madeCommentsPY MonthCurrent PYPast PY

    Jul-112Jul-11May-111PY 2011-2012PY 2010-2011

    Aug-113Aug-11Jun-112PY 2011-2012PY 2010-2011

    Sep-114Sep-11Jul-113PY 2011-2012PY 2010-2011

    Oct-115Oct-11Aug-114PY 2011-2012PY 2010-2011

    Nov-116Nov-11Sep-115PY 2011-2012PY 2010-2011

    Dec-117Dec-11Oct-116PY 2011-2012PY 2010-2011

    Jan-128Jan-12Nov-117PY 2011-2012PY 2010-2011

    Feb-129Feb-12Dec-118PY 2011-2012PY 2010-2011

    Mar-1210Mar-12Jan-129PY 2011-2012PY 2010-2011

    Apr-1211Apr-12Feb-1210PY 2011-2012PY 2010-2011

    May-1212May-12Mar-1211PY 2011-2012PY 2010-2011

    Jun-1213Jun-12Apr-1212PY 2011-2012PY 2010-2011

    Jul-1214Jul-12May-121PY 2012-2013PY 2011-2012

    Aug-1215Aug-12Jun-122PY 2012-2013PY 2011-2012

    Sep-1216Sep-12Jul-123PY 2012-2013PY 2011-2012

    Oct-1217Oct-12Aug-124PY 2012-2013PY 2011-2012

    Nov-1218Nov-12Sep-125PY 2012-2013PY 2011-2012

    Dec-1219Dec-12Oct-126PY 2012-2013PY 2011-2012

    Jan-1320Jan-13Nov-127PY 2012-2013PY 2011-2012

    Feb-1321Feb-13Dec-128PY 2012-2013PY 2011-2012

    Mar-1322Mar-13Jan-139PY 2012-2013PY 2011-2012

    Apr-1323Apr-13Feb-1310PY 2012-2013PY 2011-2012

    May-1324May-13n/aMinutes for Purple only11PY 2012-2013PY 2011-2012

    Jun-1325Jun-13Mar-1312PY 2012-2013PY 2011-2012

    Jul-1326Jul-13Apr-131PY 2013-2014PY 2012-2013

    Aug-1327Aug-13May-132PY 2013-2014PY 2012-2013

    Sep-1328Sep-13Jun-133PY 2013-2014PY 2012-2013

    Oct-1329Oct-13Jul-134PY 2013-2014PY 2012-2013

    Nov-1330Nov-13Aug-135PY 2013-2014PY 2012-2013

    Dec-1331Dec-13Sep-136PY 2013-2014PY 2012-2013

    Jan-1432Jan-14Oct-137PY 2013-2014PY 2012-2013

    Feb-1433Feb-14Nov-138PY 2013-2014PY 2012-2013

    Mar-1434Mar-14Dec-139PY 2013-2014PY 2012-2013

    Apr-1435Apr-14Jan-14 & Feb-14Catch-up payment10PY 2013-2014PY 2012-2013

    May-1436May-14Mar-1411PY 2013-2014PY 2012-2013

    Jun-1437Jun-14Apr-1412PY 2013-2014PY 2012-2013

    Jul-1438Jul-14May-141PY 2014-2015PY 2013-2014

    Aug-1439Aug-14Jun-142PY 2014-2015PY 2013-2014

    Sep-1440Sep-14Jul-143PY 2014-2015PY 2013-2014

    Oct-1441Oct-14Aug-144PY 2014-2015PY 2013-2014

    Nov-1442Nov-14Sep-145PY 2014-2015PY 2013-2014

    Dec-1443Dec-14Oct-146PY 2014-2015PY 2013-2014

    Jan-1544Jan-15Nov-147PY 2014-2015PY 2013-2014

    Feb-1545Feb-15Dec-148PY 2014-2015PY 2013-2014

    Mar-1546Mar-15Jan-159PY 2014-2015PY 2013-2014

    Apr-1547Apr-15Feb-1510PY 2014-2015PY 2013-2014

    May-1548May-15Mar-1511PY 2014-2015PY 2013-2014

    Jun-1549Jun-15Apr-1512PY 2014-2015PY 2013-2014

    Jul-1550Jul-15May-151PY 2015-2016PY 2014-2015

    Aug-1551Aug-15Jun-152PY 2015-2016PY 2014-2015

    Sep-1552Sep-15Jul-153PY 2015-2016PY 2014-2015

    Oct-1553Oct-15Aug-154PY 2015-2016PY 2014-2015

    Nov-1554Nov-15Sep-155PY 2015-2016PY 2014-2015

    Dec-1555Dec-15Oct-156PY 2015-2016PY 2014-2015

    Jan-1656Jan-16Nov-157PY 2015-2016PY 2014-2015

    Feb-1657Feb-16Dec-158PY 2015-2016PY 2014-2015

    Mar-1658Mar-16Jan-169PY 2015-2016PY 2014-2015

    Apr-1659Apr-16Feb-1610PY 2015-2016PY 2014-2015

    May-1660May-16Mar-1611PY 2015-2016PY 2014-2015

    Jun-1661Jun-16Apr-1612PY 2015-2016PY 2014-2015

    Fund

    Fund BalanceOpening BalanceReceipts From CarriersInterest ReceivedMiscellaneousTotal ReceiptsService Provider SupportAdministration E911/10 Digit Number DBNDBEDPVRS ReformCouncil Meeting ExpensesAuditsMiscellaneousTotal DisbursementsClosing Balance

    Jul-11$155,300,000.00$0.00$58,362,672.02$206,800.00$0.00$0.00$36,800.00$0.00$0.00$58,606,272.02$121,900,000.00

    Aug-11$121,900,000.00$0.00$57,864,110.89$68,900.00$0.00$0.00$0.00$0.00$0.00$57,933,010.89$163,200,000.00

    Sep-11$163,200,000.00$82,500,000.00$82,500,000.00$50,796,917.13$72,310.42$32,083.33$0.00$0.00$0.00$0.00$0.00$50,901,310.88$133,570,884.64

    Oct-11$133,570,884.64$57,227,635.93$25,000.00$546.05$57,253,181.98$62,001,707.31$72,310.42$32,083.33$0.00$0.00$6,835.16$0.00$106,467.91$62,219,404.13$128,604,662.49

    Nov-11$128,604,662.49$68,497,438.01$50,000.00$0.00$68,547,438.01$56,225,088.88$72,310.42$32,083.33$0.00$0.00$8,941.93$0.00$11,080.45$56,349,505.01$140,802,595.49

    Dec-11$140,802,595.49$55,225,021.46$56,250.00$0.00$55,281,271.46$58,384,506.84$72,310.42$32,083.33$0.00$0.00$0.00$0.00$168,380.80$58,657,281.39$137,426,585.56

    Jan-12$137,426,585.56$54,606,005.44$18,750.00$0.00$54,624,755.44$53,158,745.10$75,151.41$32,083.33$0.00$0.00$0.00$0.00$11,262.45$53,277,242.29$138,774,098.71

    Feb-12$138,774,098.71$63,070,985.87$6,250.00$0.00$63,077,235.87$53,534,778.52$72,310.42$32,083.33$0.00$0.00$0.00$0.00$37,346.08$53,676,518.35$148,174,816.23

    Mar-12$148,174,816.23$67,667,367.23$6,250.00$0.00$67,673,617.23$67,023,898.64$75,503.98$152,083.33$0.00$0.00$0.00$0.00$84,626.63$67,336,112.58$148,512,320.88

    Apr-12$148,512,320.88$48,549,705.46$25,000.00$0.00$48,574,705.46$56,506,474.79$190,507.42$32,083.33$0.00$0.00$1,755.26$0.00$29,016.60$56,759,837.40$140,327,188.94

    May-12$140,327,188.94$70,387,915.63$50,000.00$0.00$70,437,915.63$64,594,859.64$85,443.42$32,083.33$0.00$0.00$16,749.48$0.00$33,076.90$64,762,212.77$146,002,891.80

    Jun-12$146,002,891.80$59,526,768.59$56,250.00$1,711,339.07$61,294,357.66$57,457,452.67$85,443.42$32,083.33$0.00$0.00$0.00$0.00$76,274.18$57,651,253.60$149,645,995.86

    Jul-12$149,645,995.86$49,257,215.80$18,750.00$20.00$49,275,985.80$60,542,451.55$85,443.42$32,083.33$0.00$0.00$0.00$0.00$64,915.91$60,724,894.21$138,197,087.45

    Aug-12$138,197,087.45$67,169,290.97$6,250.00$0.00$67,175,540.97$55,845,209.36$113,665.60$32,083.33$0.00$0.00$789.85$0.00$11,230.71$56,002,978.85$149,369,649.57

    Sep-12$149,369,649.57$51,358,844.27$6,250.00$0.00$51,365,094.27$75,721,128.51$89,725.60$32,083.33$0.00$0.00$258.20$120,476.78$11,008.62$75,974,681.04$124,760,062.80

    Oct-12$124,760,062.80$64,145,710.28$25,000.00$0.00$64,170,710.28$66,391,199.86$89,725.60$32,083.33$6,660.90$0.00$0.00$0.00$11,745.78$66,531,415.47$122,399,357.61

    Nov-12$122,399,357.61$67,422,340.69$50,000.00$0.00$67,472,340.69$62,825,424.82$89,725.60$32,083.33$15,557.55$0.00$16,323.98$174,067.88$9,877.76$63,163,060.92$126,708,637.38

    Dec-12$126,708,637.38$53,657,240.12$56,250.00$0.00$53,713,490.12$69,081,128.53$89,725.60$32,083.33$180,168.11$0.00$100.13$693,526.26$16,359.79$70,093,091.75$110,329,035.75

    Jan-13$110,329,035.75$62,483,921.23$18,750.00$0.00$62,502,671.23$67,430,822.30$89,725.60$32,083.33$0.00$0.00$722.10$0.00$12,338.15$67,565,691.48$105,266,015.50

    Feb-13$105,266,015.50$58,445,403.30$31,898.13$0.00$58,477,301.43$66,661,240.61$89,725.60$0.00$77,400.61$0.00$570.60$0.00$11,349.93$66,840,287.35$96,903,029.58

    Mar-13$96,903,029.58$58,113,168.22$2,013.86$0.00$58,115,182.08$70,603,500.60$89,725.60$64,166.66$210,014.75$0.00$626.60$1,450.00$11,542.50$70,981,026.71$84,037,184.95

    Apr-13$84,037,184.95$54,201,603.69$39,839.64$0.00$54,241,443.33$72,400,096.24$89,725.60$32,083.33$97,154.76$0.00$13,811.32$29,186.10$13,886.65$72,675,944.00$65,602,684.28

    May-13$65,602,684.28$62,552,485.35$50,000.00$0.00$62,602,485.35$6,553,312.75$89,725.60$32,083.33$207,935.21$0.00$3,099.35$0.00$57,751.13$6,943,907.37$121,261,262.26

    Jun-13$121,261,262.26$62,195,927.62$33,312.66$0.00$62,229,240.28$56,821,681.11$89,725.60$40,000.00$627,565.00$0.00$0.00$10,340.00$13,823.29$57,603,135.00$125,887,367.54

    Jul-13$125,887,367.54$76,473,568.12$17,238.85$0.00$76,490,806.97$57,160,288.27$89,725.60$0.00$758,511.81$0.00$535.36$1,760.00$32,736.08$58,043,557.12$144,334,617.39

    Aug-13$144,334,617.39$87,393,368.08$837.50$0.00$87,394,205.58$66,551,995.61$92,463.14$80,000.00$776,042.29$0.00$0.00$3,080.00$21,508.31$67,525,089.35$164,203,733.62

    Sep-13$164,203,733.62$66,681,201.90$1,162.77$0.00$66,682,364.67$63,393,405.97$107,295.14$40,000.00$2,334,197.39$0.00$3,606.16$31,740.00$23,881.59$65,934,126.25$164,951,972.04

    Oct-13$164,951,972.04$97,200,102.76$26,733.01$0.00$97,226,835.77$62,959,284.51$99,879.14$165,000.00$631,667.62$0.00$4,203.55$52,261.25$57,271.32$63,969,567.39$198,209,240.42

    Nov-13$198,209,240.42$78,649,248.41$27,345.47$0.00$78,676,593.88$73,871,230.23$99,879.14$40,000.00$413,301.04$0.00$10,878.76$1,218.75$450,933.81$74,887,441.73$201,998,392.57

    Dec-13$201,998,392.57$72,111,713.14$46,012.64$0.00$72,157,725.78$65,149,446.99$99,879.14$40,000.00$1,067,416.14$0.00$0.00$8,850.00$121,301.94$66,486,894.21$207,669,224.14

    Jan-14$207,669,224.14$95,919,343.14$6,305.38$0.00$95,925,648.52$68,950,512.41$109,879.14$40,000.00$1,730,332.04$0.00$397.36$0.00$22,734.82$70,853,855.77$232,741,016.89

    Feb-14$232,741,016.89$69,456,085.86$6,780.74$0.00$69,462,866.60$65,673,387.56$99,879.14$40,000.00$1,032,349.51$0.00$0.00$0.00($41,748.68)$66,803,867.53$235,400,015.96

    Mar-14$235,400,015.96$92,063,426.88$10,868.89$0.00$92,074,295.77$69,101,596.70$99,879.14$40,000.00$272,008.20$0.00$3,539.22$1,203.25$28,159.71$69,546,386.22$257,927,925.51

    Apr-14$257,927,925.51$82,528,049.26$4,544.80$0.00$82,532,594.06$136,698,858.25$99,879.14$40,000.00$425,572.96$0.00$10,488.93$261,956.69$27,267.80$137,564,023.77$202,896,495.80

    May-14$202,896,495.80$85,216,759.21$8,335.64$0.00$85,225,094.85$70,404,079.71$99,879.14$40,000.00$1,227,953.41$0.00$1,639.70$253,292.16$27,738.51$72,054,582.63$216,067,008.02

    Jun-14$216,067,008.02$64,819,011.44$10,531.92$0.00$64,829,543.36$68,284,249.30$99,879.14$40,000.00$519,421.44$0.00$746.24$211,113.78$27,189.61$69,182,599.51$211,713,951.87

    Jul-14$211,713,951.87$88,737,135.35$3,041.91$0.00$88,740,177.26$68,638,118.91$99,879.14$40,000.00$173,726.71$0.00$0.00$43,018.10$35,332.59$69,030,075.45$231,424,053.68

    Aug-14$231,424,053.68$66,570,748.51$3,248.52$0.00$66,573,997.03$68,501,221.37$103,346.08$43,750.00$1,330,388.58$0.00$0.00$151,574.06$22,391.28$70,152,671.37$227,845,379.34

    Sep-14$227,845,379.34$58,364,975.61$3,781.85$0.00$58,368,757.46$93,778,598.07$103,346.08$43,750.00$871,019.75$0.00$11,484.70$83,395.00$22,996.14$94,914,589.74$191,299,547.06

    Oct-14$191,299,547.06$77,236,204.92$3,364.68$0.00$77,239,569.60$69,231,887.79$103,346.08$43,750.00$980,177.99$0.00$9,003.29$164,927.76$29,694.59$70,562,787.50$197,976,329.16

    Nov-14$197,976,329.16$48,136,746.18$4,261.83$0.00$48,141,008.01$70,646,217.64$103,346.08$43,750.00$824,260.57$0.00$0.00$20,542.80$20,999.31$71,659,116.40$174,458,220.77

    Dec-14$174,458,220.77$79,906,924.43$22,997.59$0.00$79,929,922.02$76,738,030.39$103,346.08$43,750.00$453,717.55$0.00$0.00$41,661.94$20,179.65$77,400,685.61$176,987,457.18

    Jan-15$176,987,457.18$65,540,546.74$906.91$0.00$65,541,453.65$70,064,413.12$103,346.08$43,750.00$249,025.33$0.00$0.00$0.00$21,356.95$70,481,891.48$172,047,019.35

    Feb-15$172,047,019.35$52,429,095.45$945.70$0.00$52,430,041.15$77,070,428.32$103,346.08$43,750.00$403,079.29$0.00$0.00$66,416.00$14,631.65$77,701,651.34$146,775,409.16

    Mar-15$146,775,409.16$68,553,236.91$1,905.69$0.00$68,555,142.60$77,867,251.06$103,346.08$43,750.00$939,662.62$104,202.18$0.00$1,155.00$22,975.92$79,082,342.86$136,248,208.90

    Apr-15$136,248,208.90$80,791,716.91$1,245.96$0.00$80,792,962.87$73,117,089.57$103,346.08$43,750.00$922,498.30$0.00$8,563.95$4,805.00$11,742.69$74,211,795.59$142,829,376.18

    May-15$142,829,376.18$56,659,978.47$1,455.05$0.00$56,661,433.52$79,355,107.11$103,346.08$0.00$0.00$552,456.77$0.00$0.00$17,020.27$80,027,930.23$119,462,879.47

    Jun-15$119,462,879.47$68,485,776.24$787.37$0.00$68,486,563.61$76,140,557.06$103,346.08$87,500.00$1,180,739.64$1,067,239.82$6,834.55$0.00$22,479.46$78,608,696.61$109,340,746.47

    Jul-15$109,340,746.47$70,645,271.81$138.57$29.47$70,645,439.85$75,864,415.75$103,346.08$43,750.00$1,164,895.97$103,000.00$1,916.24$25,279.50$19,165.34$77,325,768.88$102,660,417.44

    Aug-15$102,660,417.44$88,244,505.29$596.08$0.00$88,245,101.37$78,513,714.31$103,346.08$45,000.00$392,893.56$1,398,078.80$625.20$40,138.00($56,826.54)$80,436,969.41$110,468,549.40

    Sep-15$110,468,549.40

    Oct-15

    Nov-15

    Dec-15

    Jan-16

    Feb-16

    Mar-16

    Apr-16

    May-16

    Jun-16

    ProjMin

    Reporting MonthProjected MinutesCTSIP CTSIP Relay-IIP Relay-IISTSTTYVRS-IVRS-IIVRS-IIITotalAll IP RelayAll VRSProjected $All IP RelayProjected $IP Relay-IProjected $IP Relay-IIProjected $All VRSProjected $VRS-IProjected $VRS-IIProjected $VRS-III

    Jul-11May-110.00.00.00.00.00.00.00.00.00.00.00.0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0

    Aug-11Jun-110.00.00.00.00.00.00.00.00.00.00.00.0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0

    Sep-11Jul-111,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,579,893.10$ 5,579,893.10$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Oct-11Aug-111,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Nov-11Sep-111,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Dec-11Oct-111,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Jan-12Nov-111,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Feb-12Dec-111,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Mar-12Jan-121,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Apr-12Feb-121,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    May-12Mar-121,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Jun-12Apr-121,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Jul-12May-121,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Aug-12Jun-121,004,152.82,635,312.44,297,183.80.015,360.3469,976.3349,724.61,493,935.86,989,544.317,255,190.24,297,183.88,833,204.7$ 5,551,961.41$ 5,551,961.41$ - 0$ 46,909,003.71$ 2,181,931.65$ 9,312,449.00$ 35,414,623.06

    Sep-12Jul-12868,997.85,316,983.72,546,919.00.012,675.2346,431.0349,124.11,481,262.77,415,458.618,337,852.02,546,919.09,245,845.4$ 3,290,619.35$ 3,290,619.35$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Oct-12Aug-12868,997.85,316,983.72,546,919.00.012,675.2346,431.0349,124.11,481,262.77,415,458.618,337,852.02,546,919.09,245,845.4$ 3,274,064.37$ 3,274,064.37$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Nov-12Sep-12868,997.85,441,237.32,749,703.00.012,675.2336,862.0349,124.11,481,262.77,415,458.618,655,320.72,749,703.09,245,845.4$ 3,534,743.21$ 3,534,743.21$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Dec-12Oct-12868,997.85,565,491.02,547,635.00.012,675.2327,293.0349,124.11,481,262.77,415,458.618,567,937.42,547,635.09,245,845.4$ 3,274,984.79$ 3,274,984.79$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Jan-13Nov-12868,997.85,689,744.72,728,806.00.012,675.2317,725.0349,124.11,481,262.77,415,458.618,863,794.02,728,806.09,245,845.4$ 3,507,880.11$ 3,507,880.11$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Feb-13Dec-12868,997.85,813,998.42,562,340.00.012,675.2308,156.0349,124.11,481,262.77,415,458.618,812,012.72,562,340.09,245,845.4$ 3,293,888.07$ 3,293,888.07$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Mar-13Jan-13868,997.85,938,252.02,562,205.00.012,675.2298,587.0349,124.11,481,262.77,415,458.618,926,562.42,562,205.09,245,845.4$ 3,293,714.53$ 3,293,714.53$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Apr-13Feb-13868,997.86,062,505.72,655,964.00.012,675.2289,018.0349,124.11,481,262.77,415,458.619,135,006.12,655,964.09,245,845.4$ 3,414,241.72$ 3,414,241.72$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    May-13Mar-13868,997.86,186,759.42,416,563.00.012,675.2279,449.0349,124.11,481,262.77,415,458.619,010,289.72,416,563.09,245,845.4$ 3,106,491.74$ 3,106,491.74$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Jun-13Apr-13868,997.86,435,266.72,461,575.00.012,675.2260,312.0349,124.11,481,262.77,415,458.619,284,672.12,461,575.09,245,845.4$ 3,164,354.66$ 3,164,354.66$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Jul-13May-13868,997.86,559,520.42,487,423.00.012,675.2250,743.0349,124.11,481,262.77,415,458.619,425,204.82,487,423.09,245,845.4$ 3,197,582.27$ 3,197,582.27$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Aug-13Jun-13868,997.86,683,774.12,423,010.00.012,675.2241,174.0349,124.11,481,262.77,415,458.619,475,476.42,423,010.09,245,845.4$ 3,114,779.36$ 3,114,779.36$ - 0$ 48,984,281.63$ 2,178,185.17$ 9,233,450.83$ 37,572,645.63

    Sep-13Jul-13834,969.012,151,526.92,001,646.20.014,590.1286,618.11,613,683.61,269,328.06,400,632.424,572,994.42,001,646.29,283,644.0$ 2,573,116.25$ 2,573,116.25$ - 0$ 50,410,852.28$ 10,067,772.00$ 7,912,356.09$ 32,430,724.19

    Oct-13Aug-13835,776.812,673,514.51,978,314.20.014,590.1280,118.01,617,162.61,284,578.06,731,784.125,415,838.21,978,314.29,633,524.7$ 2,055,666.23$ 2,055,666.23$ - 0$ 52,205,497.90$ 10,089,477.40$ 8,007,416.96$ 34,108,603.54

    Nov-13Sep-13836,584.613,165,705.31,863,110.90.014,590.1273,617.91,618,962.51,229,465.06,604,666.325,606,702.51,863,110.99,453,093.8$ 1,935,958.49$ 1,935,958.49$ - 0$ 51,229,100.14$ 10,100,706.73$ 7,663,870.08$ 33,464,523.34

    Dec-13Oct-13837,392.313,813,788.61,983,159.70.014,590.1267,117.81,628,374.41,311,080.06,986,313.326,841,816.11,983,159.79,925,767.7$ 2,012,312.15$ 2,012,312.15$ - 0$ 49,731,114.51$ 9,737,678.76$ 6,319,405.60$ 33,674,030.15

    Jan-14Nov-13838,200.114,300,773.81,865,705.40.014,590.1260,617.71,629,778.01,207,695.06,460,932.826,578,293.01,865,705.49,298,405.9$ 1,893,131.28$ 1,893,131.28$ - 0$ 46,708,858.79$ 9,746,072.69$ 5,821,089.90$ 31,141,696.20

    Feb-14Dec-13839,007.814,912,843.51,882,170.70.014,590.1254,117.61,628,113.71,219,455.06,680,410.027,430,708.51,882,170.79,527,978.7$ 1,909,838.62$ 1,909,838.62$ - 0$ 47,813,469.38$ 9,736,120.11$ 5,877,773.10$ 32,199,576.17

    Mar-14Jan-14839,815.615,442,853.21,754,690.50.014,590.1247,617.51,621,973.81,360,355.16,544,142.627,826,038.31,754,690.59,526,471.5$ 1,780,484.48$ 1,780,484.48$ - 0$ 47,799,082.04$ 9,699,403.20$ 6,556,911.58$ 31,542,767.26

    Apr-14Feb-14840,623.415,873,148.81,607,011.60.014,590.1241,117.41,621,981.11,271,742.46,122,944.027,593,158.81,607,011.69,016,667.5$ 1,630,634.70$ 1,630,634.70$ - 0$ 43,805,420.43$ 9,326,391.36$ 6,129,798.37$ 28,349,230.70

    May-14Mar-14841,431.116,495,262.91,749,244.50.014,590.1234,617.31,629,222.21,292,097.96,931,564.129,188,030.21,749,244.59,852,884.3$ 1,774,958.40$ 1,774,958.40$ - 0$ 47,689,081.66$ 9,368,027.85$ 6,227,911.88$ 32,093,141.93

    Jun-14Apr-14842,238.917,029,415.81,746,940.00.014,590.1228,117.21,636,679.61,348,808.46,384,591.529,231,381.51,746,940.09,370,079.4$ 1,772,620.04$ 1,772,620.04$ - 0$ 45,472,822.57$ 9,410,907.55$ 6,501,256.49$ 29,560,658.53

    Jul-14May-14843,046.617,550,897.21,789,988.80.014,590.1221,617.11,643,082.11,358,975.76,554,238.729,976,436.31,789,988.89,556,296.5$ 1,816,301.68$ 1,816,301.68$ - 0$ 46,344,110.23$ 9,447,722.12$ 6,550,262.87$ 30,346,125.24

    Aug-14Jun-14843,854.418,019,670.71,707,552.60.014,590.1215,117.01,645,544.71,298,660.56,667,293.330,412,283.31,707,552.69,611,498.5$ 1,732,653.63$ 1,732,653.63$ - 0$ 46,590,993.78$ 9,461,882.09$ 6,259,543.61$ 30,869,568.08

    Sep-14Jul-14741,532.79,615,012.31,315,100.00.013,458.2222,554.81,665,301.01,500,000.06,711,793.221,784,752.21,315,100.09,877,094.2$ 1,334,431.97$ 1,334,431.97$ - 0$ 47,881,083.36$ 9,575,480.66$ 7,230,000.00$ 31,075,602.69

    Oct-14Aug-14737,819.29,849,909.31,287,800.00.013,329.2216,514.01,669,007.01,500,000.06,984,113.522,258,492.11,287,800.010,153,120.5$ 1,327,593.02$ 1,327,593.02$ - 0$ 47,452,382.49$ 9,212,918.66$ 7,230,000.00$ 31,009,463.83

    Nov-14Sep-14734,105.810,084,806.31,272,150.00.013,200.2210,473.21,673,757.11,500,000.06,931,749.022,420,241.51,272,150.010,105,506.2$ 1,311,459.43$ 1,311,459.43$ - 0$ 47,246,105.06$ 9,239,139.44$ 7,230,000.00$ 30,776,965.63

    Dec-14Oct-14730,392.310,319,703.21,337,100.00.013,071.2204,432.41,678,552.31,500,000.07,139,042.522,922,293.81,337,100.010,317,594.8$ 1,378,416.39$ 1,378,416.39$ - 0$ 48,192,957.32$ 9,265,608.63$ 7,230,000.00$ 31,697,348.70

    Jan-15Nov-14726,678.810,554,600.21,163,200.00.012,942.2198,391.51,682,393.31,389,293.66,506,972.722,234,472.31,163,200.09,578,659.6$ 1,593,584.00$ 1,593,584.00$ - 0$ 44,874,164.89$ 9,286,811.20$ 6,696,394.91$ 28,890,958.78

    Feb-15Dec-14722,965.410,789,497.11,164,200.00.012,813.1192,350.71,686,281.21,442,833.16,903,232.122,914,172.81,164,200.010,032,346.4$ 1,594,954.00$ 1,594,954.00$ - 0$ 46,913,078.39$ 9,308,272.22$ 6,954,455.72$ 30,650,350.45

    Mar-15Jan-15719,251.911,024,394.11,260,210.10.012,684.1186,309.91,689,216.81,500,000.06,972,585.423,364,652.41,260,210.110,161,802.3$ 1,726,487.78$ 1,726,487.78$ - 0$ 47,512,756.18$ 9,324,476.87$ 7,230,000.00$ 30,958,279.31

    Apr-15Feb-15715,538.511,259,291.11,225,209.00.012,555.1180,269.11,692,201.21,500,000.06,538,147.623,123,211.51,225,209.09,730,348.8$ 1,678,536.34$ 1,678,536.34$ - 0$ 43,968,871.55$ 8,951,744.14$ 7,230,000.00$ 27,787,127.41

    May-15Mar-15711,825.011,494,188.01,250,233.00.012,426.1174,228.31,697,235.21,500,000.07,421,173.424,261,309.01,250,233.010,618,408.6$ 1,712,819.16$ 1,712,819.16$ - 0$ 47,748,361.02$ 8,978,374.12$ 7,230,000.00$ 31,539,986.90

    Jun-15Apr-15708,111.511,729,085.01,245,281.80.012,297.1168,187.51,702,319.91,500,000.06,845,089.223,910,372.01,245,281.810,047,409.1$ 1,706,036.06$ 1,706,036.06$ - 0$ 45,326,901.40$ 9,005,272.20$ 7,230,000.00$ 29,091,629.20

    Jul-15May-15704,398.111,963,981.91,240,355.40.012,168.1162,146.71,707,456.31,500,000.06,869,365.624,159,872.11,240,355.410,076,821.9$ 1,699,286.88$ 1,699,286.88$ - 0$ 45,457,247.75$ 9,032,443.75$ 7,230,000.00$ 29,194,804.01

    Aug-15Jun-15700,684.612,198,878.91,220,453.60.012,039.1156,105.81,712,645.41,500,000.06,975,905.424,476,712.91,220,453.610,188,550.8$ 1,672,021.45$ 1,672,021.45$ - 0$ 45,937,492.07$ 9,059,894.22$ 7,230,000.00$ 29,647,597.85

    Sep-15Jul-15605,021.015,259,208.0590,000.00.010,000.0188,482.91,717,280.01,472,039.07,753,331.027,595,361.9590,000.010,942,650.0$ 808,300.00$ 808,300.00$ - 0$ 47,263,188.64$ 8,689,436.80$ 7,095,227.98$ 31,478,523.86

    Oct-15Aug-15598,553.015,409,897.0560,000.00.010,000.0183,961.21,720,648.01,498,774.08,032,215.028,014,048.2560,000.011,251,637.0$ 767,200.00$ 767,200.00$ - 0$ 48,541,362.46$ 8,706,478.88$ 7,224,090.68$ 32,610,792.90

    Nov-15Sep-15592,085.015,526,138.0550,000.00.010,000.0179,439.51,724,581.01,500,000.07,792,633.027,874,876.5550,000.011,017,214.0$ 753,500.00$ 753,500.00$ - 0$ 47,594,469.84$ 8,726,379.86$ 7,230,000.00$ 31,638,089.98

    Dec-15Oct-15585,617.016,164,861.0570,000.00.010,000.0174,917.71,729,080.01,500,000.08,185,361.028,919,836.7570,000.011,414,441.0$ 780,900.00$ 780,900.00$ - 0$ 49,211,710.46$ 8,749,144.80$ 7,230,000.00$ 33,232,565.66

    Jan-16Nov-15579,149.015,998,651.0540,000.00.010,000.0170,396.01,733,648.01,466,571.07,783,076.028,281,491.0540,000.010,983,295.0$ 739,800.00$ 739,800.00$ - 0$ 47,440,419.66$ 8,772,258.88$ 7,068,872.22$ 31,599,288.56

    Feb-16Dec-15572,681.016,565,298.0520,484.00.010,000.0165,874.21,738,385.01,477,307.07,768,484.028,818,513.2520,484.010,984,176.0$ 713,063.08$ 713,063.08$ - 0$ 47,456,892.88$ 8,796,228.10$ 7,120,619.74$ 31,540,045.04

    Mar-16Jan-16566,212.017,252,922.0550,000.00.010,000.0161,352.51,743,493.01,500,000.07,230,000.029,013,979.5550,000.010,473,493.0$ 753,500.00$ 753,500.00$ - 0$ 43,613,736.26$ 8,403,636.26$ 7,230,000.00$ 27,980,100.00

    Apr-16Feb-16559,744.016,153,977.0500,000.00.010,000.0156,830.81,749,873.01,500,000.08,000,634.028,631,058.8500,000.011,250,507.0$ 685,000.00$ 685,000.00$ - 0$ 46,626,841.44$ 8,434,387.86$ 7,230,000.00$ 30,962,453.58

    May-16Mar-16553,276.018,114,446.0580,000.00.010,000.0152,309.01,755,826.01,500,000.08,519,916.031,185,773.0580,000.011,775,742.0$ 794,600.00$ 794,600.00$ - 0$ 48,665,156.24$ 8,463,081.32$ 7,230,000.00$ 32,972,074.92

    Jun-16Apr-16546,808.018,145,247.0560,000.00.010,000.0147,787.31,761,855.01,500,000.07,953,227.030,624,924.3560,000.011,215,082.0$ 767,200.00$ 767,200.00$ - 0$ 46,501,129.59$ 8,492,141.10$ 7,230,000.00$ 30,778,988.49

    Jul-16May-16540,340.018,982,582.0610,000.00.010,000.0143,266.01,767,960.01,500,000.08,529,396.032,083,544.0610,000.011,797,356.0$ 835,700.00$ 835,700.00$ - 0$ 48,760,329.72$ 8,521,567.20$ 7,230,000.00$ 33,008,762.52

    Aug-16Jun-16533,872.019,078,223.0580,000.00.010,000.0138,744.01,774,143.01,500,000.07,953,718.031,568,700.0580,000.011,227,861.0$ 794,600.00$ 794,600.00$ - 0$ 46,562,257.92$ 8,551,369.26$ 7,230,000.00$ 30,780,888.66

    Sep-16Jul-160.00.00.00.0

    Rate

    Reporting MonthRateCTSIP CTSIP RelaySTSTTYVRS-IVRS-IIVRS-IIIIP Relay-MIP Relay-II

    Jul-11Apr-11$ 1.6951$ 1.6951$ 1.2985$ 3.1566$ 2.0256$ 6.2390$ 6.2335$ 5.0668

    Aug-11May-11$ 1.6951$ 1.6951$ 1.2985$ 3.1566$ 2.0256$ 6.2390$ 6.2335$ 5.0668

    Sep-11Jun-11$ 1.6951$ 1.6951$ 1.2985$ 3.1566$ 2.0256$ 6.2390$ 6.2335$ 5.0668

    Oct-11Jul-11$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Nov-11Aug-11$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Dec-11Sep-11$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Jan-12Oct-11$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Feb-12Nov-11$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Mar-12Dec-11$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Apr-12Jan-12$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    May-12Feb-12$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Jun-12Mar-12$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Jul-12Apr-12$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Aug-12May-12$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Sep-12Jun-12$ 1.7630$ 1.7630$ 1.2920$ 2.9921$ 1.8611$ 6.2390$ 6.2335$ 5.0668

    Oct-12Jul-12$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Nov-12Aug-12$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Dec-12Sep-12$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Jan-13Oct-12$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Feb-13Nov-12$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Mar-13Dec-12$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Apr-13Jan-13$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    May-13Feb-13$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Jun-13Mar-13$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Jul-13Apr-13$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Aug-13May-13$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Sep-13Jun-13$ 1.7730$ 1.7730$ 1.2855$ 3.1614$ 2.0304$ 6.2390$ 6.2335$ 5.0668

    Oct-13Jul-13$ 1.7877$ 1.7877$ 1.0391$ 3.2957$ 2.1647$ 6.2390$ 6.2335$ 5.0668

    Nov-13Aug-13$ 1.7877$ 1.7877$ 1.0391$ 3.2957$ 2.1647$ 6.2390$ 6.2335$ 5.0668

    Dec-13Sep-13$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.9800$ 4.8200$ 4.8200

    Jan-14Oct-13$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.9800$ 4.8200$ 4.8200

    Feb-14Nov-13$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.9800$ 4.8200$ 4.8200

    Mar-14Dec-13$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.9800$ 4.8200$ 4.8200

    Apr-14Feb-14$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.7500$ 4.8200$ 4.6300

    May-14Mar-14$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.7500$ 4.8200$ 4.6300

    Jun-14Apr-14$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.7500$ 4.8200$ 4.6300

    Jul-14May-14$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.7500$ 4.8200$ 4.6300

    Aug-14Jun-14$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.7500$ 4.8200$ 4.6300

    Sep-14Jul-14$ 1.7877$ 1.7877$ 1.0147$ 3.2957$ 2.1647$ 5.7500$ 4.8200$ 4.6300

    Oct-14Aug-14$ 1.8205$ 1.8205$ 1.0309$ 3.2480$ 2.1170$ 5.5200$ 4.8200$ 4.4400

    Nov-14Sep-14$ 1.8205$ 1.8205$ 1.0309$ 3.2480$ 2.1170$ 5.5200$ 4.8200$ 4.4400

    Dec-14Oct-14$ 1.8205$ 1.8205$ 1.0309$ 3.2480$ 2.1170$ 5.5200$ 4.8200$ 4.4400

    Jan-15Nov-14$ 1.8205$ 1.8205$ 1.3700$ 3.2480$ 2.1170$ 5.5200$ 4.8200$ 4.4400$ 1.3700$ 1.6700

    Feb-15Dec-14$ 1.8205$ 1.8205$ 1.3700$ 3.2480$ 2.1170$ 5.5200$ 4.8200$ 4.4400$ 1.3700$ 1.6700

    Mar-15Jan-15$ 1.8205$ 1.8205$ 1.3700$ 3.2480$ 2.1170$ 5.5200$ 4.8200$ 4.4400$ 1.3700$ 1.6700

    Apr-15Feb-15$ 1.8205$ 1.8205$ 1.3700$ 3.2480$ 2.1170$ 5.2900$ 4.8200$ 4.2500$ 1.3700$ 1.6700

    May-15Mar-15$ 1.8205$ 1.8205$ 1.3700$ 3.2480$ 2.1170$ 5.2900$ 4.8200$ 4.2500$ 1.3700$ 1.6700

    Jun-15Apr-15$ 1.8205$ 1.8205$ 1.3700$ 3.2480$ 2.1170$ 5.2900$ 4.8200$ 4.2500$ 1.3700$ 1.6700

    Jul-15May-15$ 1.8205$ 1.8205$ 1.3700$ 3.2480$ 2.1170$ 5.2900$ 4.8200$ 4.2500$ 1.3700$ 1.6700

    Aug-15Jun-15$ 1.8205$ 1.8205$ 1.3700$ 3.2480$ 2.1170$ 5.2900$ 4.8200$ 4.2500$ 1.3700$ 1.6700

    Sep-15Jul-15$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 5.0600$ 4.8200$ 4.0600$ 1.3700$ 1.3700

    Oct-15Aug-15$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 5.0600$ 4.8200$ 4.0600$ 1.3700$ 1.3700

    Nov-15Sep-15$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 5.0600$ 4.8200$ 4.0600$ 1.3700$ 1.3700

    Dec-15Oct-15$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 5.0600$ 4.8200$ 4.0600$ 1.3700$ 1.3700

    Jan-16Nov-15$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 5.0600$ 4.8200$ 4.0600$ 1.3700$ 1.3700

    Feb-16Dec-15$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 5.0600$ 4.8200$ 4.0600$ 1.3700$ 1.3700

    Mar-16Jan-16$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 4.8200$ 4.8200$ 3.8700$ 1.3700$ 1.3700

    Apr-16Feb-16$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 4.8200$ 4.8200$ 3.8700$ 1.3700$ 1.3700

    May-16Mar-16$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 4.8200$ 4.8200$ 3.8700$ 1.3700$ 1.3700

    Jun-16Apr-16$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 4.8200$ 4.8200$ 3.8700$ 1.3700$ 1.3700

    Jul-16May-16$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 4.8200$ 4.8200$ 3.8700$ 1.3700$ 1.3700

    Aug-16Jun-16$ 1.8895$ 1.8895$ 1.3700$ 3.4214$ 2.2904$ 4.8200$ 4.8200$ 3.8700$ 1.3700$ 1.3700

    Sep-16Jul-16$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0$ - 0

    Paid

    Current Year Actual PaidCTSIP CTSIP RelaySTSTTYAll VRSTotalPrevious Year Actual PaidInterstate CTS VCOIP CTSIPInterstate STSInterstate TRSAll VRSTotal

    Jul-11$1,394,072.27$3,629,588.82$5,428,503.90$39,848.92$900,460.22$46,970,197.89$58,362,672.02

    Aug-11$1,302,601.80$3,801,680.11$5,082,006.59$33,385.46$880,910.95$46,763,525.98$57,864,110.89

    Sep-11$1,365,202.31$4,092,454.36$1,549,485.14$32,551.35$794,863.34$42,962,360.63$50,796,917.13

    Oct-11$1,429,187.74$4,673,476.60$6,491,510.33$36,725.17$839,530.11$48,531,277.36$62,001,707.31

    Nov-11$1,435,446.83$4,718,439.76$3,374,293.38$34,778.37$785,456.80$45,876,673.74$56,225,088.88

    Dec-11$1,477,128.13$5,190,861.03$4,341,676.58$32,136.65$765,674.96$46,575,675.15$58,383,152.50

    Jan-12$519,059.81$2,992,493.28$3,819,758.07$20,705.63$389,497.71$45,417,230.60$53,158,745.10

    Feb-12$572,543.24$3,478,977.63$3,466,846.72$27,000.41$400,207.59$45,589,202.93$53,534,778.52

    Mar-12$3,525,457.88$12,422,190.04$1,115,300.14$66,309.42$1,619,636.05$48,275,005.11$67,023,898.64

    Apr-12$1,450,705.17$7,012,532.43($50.65)$40,906.79$730,626.36$47,271,754.69$56,506,474.79

    May-12$1,527,500.76$7,940,609.65$5,294,177.88$34,690.40$750,242.54$49,047,638.41$64,594,859.64

    Jun-12$531,476.79$4,991,668.63$5,125,388.40$20,711.92$336,852.03$46,451,354.90$57,457,452.67

    Jul-12$524,144.84$5,609,919.95$5,500,437.86$18,724.86$348,417.65$48,540,806.39$60,542,451.55Jul-11$1,394,072.27$3,629,588.82$5,428,503.90$39,848.92$900,460.22$46,970,197.74$58,362,671.87

    Aug-12$630,225.26$5,929,720.03$2,209,225.30$25,988.48$346,546.50$46,703,503.79$55,845,209.36Aug-11$1,302,601.80$3,801,680.10$5,082,006.59$33,385.46$880,910.95$46,763,525.99$57,864,110.89

    Sep-12$4,117,530.35$20,102,211.98$2,451,268.61$82,145.31$1,770,744.86$47,197,227.40$75,721,128.51Sep-11$1,365,202.31$4,092,454.36$1,549,485.14$32,551.35$794,863.34$42,962,497.50$50,797,054.00

    Oct-12$1,446,785.56$11,888,616.75$2,140,037.02$37,997.18$704,189.01$50,173,574.34$66,391,199.86Oct-11$1,429,187.74$4,673,476.60$6,491,511.37$36,725.17$839,529.07$48,531,277.36$62,001,707.31

    Nov-12$1,358,319.29$12,069,738.98$2,026,624.69$36,523.07$653,934.53$46,680,463.58$62,825,604.14Nov-11$1,435,446.92$4,718,439.76$3,374,293.38$34,778.37$785,456.80$45,876,673.74$56,225,088.97

    Dec-12$1,452,082.75$13,957,054.94$2,481,386.50$43,825.85$717,014.29$50,429,764.20$69,081,128.53Dec-11$1,477,128.13$5,190,861.03$4,341,676.58$32,136.65$765,674.96$46,575,675.15$58,383,152.50

    Jan-13$1,429,613.86$14,346,217.26$2,594,440.46$39,076.48$687,643.69$48,333,830.55$67,430,822.30Jan-12$519,059.81$2,992,493.28$3,819,758.07$20,705.63$389,497.71$45,417,230.60$53,158,745.10

    Feb-13$1,542,974.70$15,653,544.14$2,345,819.21$42,506.28$688,708.22$46,387,688.06$66,661,240.61Feb-12$572,543.24$3,478,977.63$3,466,846.72$27,000.41$400,207.59$45,589,202.93$53,534,778.52

    Mar-13$1,093,973.45$14,033,976.73$2,342,150.53$34,785.83$546,987.12$52,551,626.94$70,603,500.60Mar-12$3,525,457.88$12,422,190.04$1,115,300.14$66,309.42$1,619,636.05$48,275,005.11$67,023,898.64

    Apr-13$1,818,828.86$20,293,448.60$2,125,669.63$58,730.59$781,946.23$47,321,472.33$72,400,096.24Apr-12$1,450,705.18$7,012,532.42($50.65)$40,906.79$730,626.36$47,271,754.69$56,506,474.79

    May-13$0.00$1,209,942.42$0.00$0.00$5,343,370.33$6,553,312.75May-12$1,527,500.75$7,940,609.65$5,294,177.88$34,690.41$750,242.54$49,047,638.41$64,594,859.64

    Jun-13$1,496,277.78$6,604,857.26$3,303,910.70$20,841.21$629,699.11$44,766,095.05$56,821,681.11Jun-12$531,476.80$4,991,668.64$5,125,388.42$20,711.91$336,852.03$46,451,354.85$57,457,452.65

    Jul-13$1,370,291.77$2,761,791.63$2,192,186.54$33,023.98$630,496.25$50,172,498.10$57,160,288.27Jul-12$524,144.84$5,609,919.95$5,500,437.86$18,724.86$348,417.65$48,540,806.39$60,542,451.55

    Aug-13$1,415,757.70$11,498,948.06$2,122,056.73$29,199.01$622,028.53$50,864,005.58$66,551,995.61Aug-12$630,225.26$5,929,720.03$2,209,225.30$25,988.48$346,546.50$46,703,503.79$55,845,209.36

    Sep-13$1,336,312.58$11,413,223.32$2,002,003.89$28,063.44$604,012.94$48,009,789.80$63,393,405.97Sep-12$4,117,530.35$20,102,211.98$2,451,268.61$82,145.31$1,770,744.86$47,197,227.40$75,721,128.51

    Oct-13$1,345,402.23$6,600,575.82$2,344,092.93$32,792.57$626,231.39$52,010,189.57$62,959,284.51Oct-12$1,446,785.56$11,888,616.75$2,140,037.02$37,997.18$704,189.01$50,173,574.34$66,391,199.86

    Nov-13$1,366,500.06$18,078,891.64$972,581.67$41,252.91$682,434.69$52,729,569.26$73,871,230.23Nov-12$1,358,319.29$12,069,738.98$2,026,624.69$36,523.07$653,934.53$46,680,463.58$62,825,604.14

    Dec-13$1,330,004.11$12,746,194.02$1,362,281.55$34,229.14$612,823.97$49,063,914.20$65,149,446.99Dec-12$1,452,082.75$13,957,054.94$2,481,386.50$43,825.85$717,014.29$50,429,764.20$69,081,128.53

    Jan-14$1,355,661.90$13,767,361.67$2,179,034.69$22,151.06$606,580.54$51,019,722.55$68,950,512.41Jan-13$1,429,613.86$14,346,217.26$2,594,440.46$39,076.48$687,643.69$48,333,830.55$67,430,822.30

    Feb-14$1,364,590.20$15,265,577.10$1,242,341.13$18,119.10$548,089.91$47,234,670.12$65,673,387.56Feb-13$1,542,974.70$15,653,544.14$2,345,819.21$42,506.28$688,708.22$46,387,688.06$66,661,240.61

    Mar-14$1,485,076.54$14,579,101.66$2,486,704.80$25,761.83$593,387.78$49,931,564.09$69,101,596.70Mar-13$1,093,973.45$14,033,976.73$2,342,150.53$34,785.83$546,987.12$52,551,626.94$70,603,500.60

    Apr-14$2,797,761.59$29,822,612.51$2,988,716.79$50,106.17$1,149,567.40$99,890,093.79$136,698,858.25Apr-13$1,818,828.86$20,293,448.60$2,125,669.63$58,730.59$781,946.23$47,321,472.33$72,400,096.24

    May-14$1,415,185.33$15,752,068.07$1,556,432.31$31,622.57$589,322.03$51,059,449.40$70,404,079.71May-13$0.00$0.00$1,209,942.42$0.00$0.00$5,343,370.33$6,553,312.75

    Jun-14$1,309,639.35$15,456,487.46$1,347,417.02$26,827.33$551,569.02$49,592,309.12$68,284,249.30Jun-13$1,496,277.78$6,604,857.26$3,303,910.70$20,841.21$629,699.11$44,766,095.05$56,821,681.11

    Jul-14$1,321,128.53$15,814,136.68$1,562,013.76$24,343.68$555,914.44$49,360,581.82$68,638,118.91Jul-13$1,370,291.77$2,761,791.63$2,192,186.54$33,023.98$630,496.25$50,172,498.10$57,160,288.27

    Aug-14$1,249,402.26$16,040,747.50$1,370,641.13$31,014.19$517,717.23$49,291,699.06$68,501,221.37Aug-13$1,415,757.70$11,498,948.06$2,122,056.73$29,199.01$622,028.53$50,864,005.58$66,551,995.61

    Sep-14$1,248,438.81$42,671,006.47$337,312.09$32,852.87$501,590.01$48,987,397.82$93,778,598.07Sep-13$1,336,312.58$11,413,223.32$2,002,003.89$28,063.44$604,012.94$48,009,789.80$63,393,405.97

    Oct-14$1,231,114.24$18,949,720.25$324,097.86$25,620.79$496,787.64$48,204,547.01$69,231,887.79Oct-13$1,345,402.23$6,600,575.82$2,344,092.93$32,792.57$626,231.39$52,010,189.57$62,959,284.51

    Nov-14$1,188,326.65$18,424,512.65$313,800.33$23,364.49$498,145.13$50,198,068.39$70,646,217.64Nov-13$1,366,500.06$18,078,891.64$972,581.67$41,252.91$682,434.69$52,729,569.26$73,871,230.23

    Dec-14$1,218,950.00$23,315,027.33$313,719.06$29,906.29$500,710.93$51,359,716.78$76,738,030.39Dec-13$1,330,004.11$12,746,194.02$1,362,281.55$34,229.14$612,823.97$49,063,914.20$65,149,446.99

    Jan-15$1,202,140.59$21,964,701.19$339,100.70$33,884.44$478,289.15$46,046,297.05$70,064,413.12Jan-14$1,355,661.90$13,767,361.67$2,179,034.69$22,151.06$606,580.54$51,019,722.55$68,950,512.41

    Feb-15$1,270,705.90$24,861,213.14$489,455.26$30,091.75$532,500.03$49,886,462.24$77,070,428.32Feb-14$1,364,590.20$15,265,577.10$1,242,341.13$18,119.10$548,089.91$47,234,670.12$65,673,387.56

    Mar-15$1,231,376.55$25,675,252.26$626,562.26$31,196.71$506,440.59$49,796,422.69$77,867,251.06Mar-14$1,485,076.54$14,579,101.66$2,486,704.80$25,761.83$593,387.78$49,931,564.09$69,101,596.70

    Apr-15$1,086,518.46$24,470,287.71$599,877.17$28,000.69$445,838.72$46,486,566.82$73,117,089.57Apr-14$2,797,761.59$29,822,612.51$2,988,716.79$50,106.17$1,149,567.40$99,890,093.79$136,698,858.25

    May-15$1,162,292.94$26,995,845.32$685,484.72$29,498.67$493,112.18$49,988,873.28$79,355,107.11May-14$1,415,185.33$15,752,068.07$1,556,432.31$31,622.57$589,322.03$51,059,449.40$70,404,079.71

    Jun-15$1,058,732.16$26,396,468.64$668,631.57$29,737.06$466,135.66$47,520,851.97$76,140,557.06Jun-14$1,309,639.35$15,456,487.46$1,347,417.02$26,827.33$551,569.02$49,592,309.12$68,284,249.30

    Jul-15$1,063,235.54$27,704,095.74$610,699.83$24,282.70$390,650.11$45,999,696.43$75,792,660.35Jul-14$1,321,128.53$15,814,136.68$1,562,013.76$24,343.68$555,914.44$49,360,581.82$68,638,118.91

    Aug-15$950,872.28$28,406,005.72$663,017.80$30,703.99$380,392.61$48,010,966.51$78,441,958.91Aug-14$1,249,402.26$16,040,747.50$1,370,641.13$31,014.19$517,717.23$49,291,699.06$68,501,221.37

    Sep-15$0.00$0.00$0.00$0.00$0.00$0.00$0.00Sep-14$1,248,438.81$42,671,006.47$337,312.09$32,852.87$501,590.01$48,987,397.82$93,778,598.07

    Oct-15$0.00$0.00$0.00$0.00$0.00$0.00$0.00Oct-14$1,231,114.24$18,949,720.25$324,097.86$25,620.79$496,787.64$48,204,547.01$69,231,887.79

    Nov-15$0.00$0.00$0.00$0.00$0.00$0.00$0.00Nov-14$1,188,326.65$18,424,512.65$313,800.33$23,364.49$498,145.13$50,198,068.39$70,646,217.64

    Dec-15$0.00$0.00$0.00$0.00$0.00$0.00$0.00Dec-14$1,218,950.00$23,315,027.33$313,719.06$29,906.29$500,710.93$51,359,716.78$76,738,030.39

    Jan-16$0.00$0.00$0.00$0.00$0.00$0.00$0.00Jan-15$1,202,140.59$21,964,701.19$339,100.70$33,884.44$478,289.15$46,046,297.05$70,064,413.12

    Feb-16$0.00$0.00$0.00$0.00$0.00$0.00$0.00Feb-15$1,270,705.90$24,861,213.14$489,455.26$30,091.75$532,500.03$49,886,462.24$77,070,428.32

    Mar-16$0.00$0.00$0.00$0.00$0.00$0.00$0.00Mar-15$1,231,376.55$25,675,252.26$626,562.26$31,196.71$506,440.59$49,796,422.69$77,867,251.06

    Apr-16$0.00$0.00$0.00$0.00$0.00$0.00$0.00Apr-15$1,086,518.46$24,470,287.71$599,877.17$28,000.69$445,838.72$46,486,566.82$73,117,089.57

    May-16$0.00$0.00$0.00$0.00$0.00$0.00$0.00May-15$1,162,292.94$26,995,845.32$685,484.72$29,498.67$493,112.18$49,988,873.28$79,355,107.11

    Jun-16$0.00$0.00$0.00$0.00$0.00$0.00$0.00Jun-15$1,058,732.16$26,396,468.64$668,631.57$29,737.06$466,135.66$47,520,851.97$76,140,557.06

    Minutes

    Actual Minutes Report MonthActual Minutes Calls MonthCaptioned Telephone ServiceIP CTSIP RelaySpeech To SpeechTraditional TTYVideo Relay ServiceTotal

    Jul-11May-11822,413.02,141,224.04,180,596.012,624.0444,540.08,853,825.416,455,222.4

    Aug-11Jun-11768,451.32,242,746.83,913,751.710,576.4434,888.98,815,502.616,185,917.7

    Sep-11Jul-11774,363.22,321,301.41,199,291.910,879.1427,093.38,074,386.712,807,315.6

    Oct-11Aug-11810,656.72,650,865.95,024,387.612,274.1451,093.59,195,418.818,144,696.6

    Nov-11Sep-11815,002.32,676,369.72,611,682.211,623.4422,039.08,648,331.315,185,047.9

    Dec-11Oct-11837,849.22,944,334.13,360,430.810,740.5411,409.98,782,521.416,347,285.9

    Jan-12Nov-11294,418.51,697,387.02,956,469.16,920.1209,283.68,575,487.213,739,965.5

    Feb-12Dec-11324,755.11,973,328.22,683,317.99,023.9215,038.28,641,027.713,846,491.0

    Mar-12Jan-121,999,692.57,046,052.2863,235.422,161.5870,257.49,133,375.519,934,774.5

    Apr-12Feb-12822,861.73,977,613.4(39.0)13,671.6392,577.78,944,269.114,150,954.5

    May-12Mar-12866,421.34,504,032.74,097,660.911,594.0403,117.89,293,488.819,176,315.5

    Jun-12Apr-12301,461.62,831,349.23,970,580.76,922.2180,996.28,801,164.016,092,473.9

    Jul-12May-12297,302.83,182,030.64,257,304.96,258.1187,210.69,211,656.617,141,763.6

    Aug-12Jun-12357,473.23,363,426.01,709,926.78,685.7186,205.28,851,976.314,477,693.1

    Sep-12Jul-122,330,930.511,368,277.91,906,500.426,715.2919,696.48,947,729.925,499,850.3

    Oct-12Aug-12816,009.96,705,367.61,664,750.712,019.1346,822.89,534,683.119,079,653.2

    Nov-12Sep-12765,990.86,807,523.41,576,526.411,553.4321,329.18,844,873.818,327,796.9

    Dec-12Oct-12818,997.67,871,999.41,931,472.413,862.8356,697.79,680,176.520,673,206.4

    Jan-13Nov-12806,324.98,091,493.12,018,234.512,360.5338,674.09,170,445.820,437,532.8

    Feb-13Dec-12870,262.18,828,846.11,824,830.213,445.4339,198.38,789,207.120,665,789.2

    Mar-13Jan-13617,018.37,915,384.51,821,976.311,003.3269,398.710,003,342.520,638,123.6

    Apr-13Feb-131,025,848.211,445,825.51,653,574.218,577.4385,119.38,973,220.223,502,164.8

    May-13Mar-13- 0- 0941,223.2- 0- 0939,398.71,880,621.9

    Jun-13Mar-13843,924.33,725,243.82,560,851.36,592.4310,135.58,582,489.216,029,236.5

    Jul-13Apr-13772,866.21,557,694.11,705,304.210,446.0310,528.19,534,690.813,891,529.4

    Aug-13May-13798,509.76,485,588.31,650,763.79,236.1306,379.89,670,318.918,920,796.5

    Sep-13Jun-13753,701.46,437,238.21,557,373.78,876.9297,484.79,107,509.418,162,184.3

    Oct-13Jul-13758,828.13,722,829.01,823,487.310,372.8308,427.69,866,841.616,490,786.4

    Nov-13Aug-13758,150.310,081,721.11,368,533.212,094.5299,351.710,064,355.022,584,205.8

    Dec-13Sep-13743,975.07,129,992.51,341,772.710,386.0283,098.89,776,570.719,285,795.7

    Jan-14Oct-13758,327.47,701,158.91,972,951.16,721.2280,214.610,195,228.720,914,601.9

    Feb-14Nov-13763,321.78,556,621.31,219,355.05,497.8253,194.49,409,886.220,207,876.4

    Mar-14Dec-13830,719.18,155,227.22,237,166.77,816.8274,120.19,965,772.221,470,822.1

    Apr-14Jan-14 & Feb-141,565,006.216,682,112.52,889,073.915,203.5531,051.620,673,968.042,356,415.7

    May-14Mar-14791,623.58,811,361.01,497,485.39,595.1272,241.910,571,101.221,953,408.0

    Jun-14Apr-14732,583.48,646,018.61,326,761.98,140.1254,801.610,257,186.821,225,492.4

    Jul-14May-14739,010.28,846,079.71,279,333.77,386.5256,809.010,206,843.921,335,463.0

    Aug-14Jun-14698,888.18,972,840.81,329,557.89,410.5239,163.510,189,321.221,439,181.9

    Sep-14Jul-14685,767.09,440,184.4327,261.910,114.8240,603.110,512,364.921,216,296.1

    Oct-14Aug-14676,233.410,406,690.4314,427.17,887.6234,560.810,342,328.421,982,127.7

    Nov-14Sep-14652,747.410,098,536.2304,358.17,193.5235,307.310,779,755.122,077,897.6

    Dec-14Oct-14669,568.812,811,305.3304,315.79,207.6236,519.111,042,460.625,073,377.1

    Jan-15Nov-14660,335.412,058,425.1283,140.510,432.4225,927.89,858,661.823,096,923.0

    Feb-15Dec-14697,998.313,656,255.5346,979.29,264.7251,535.210,714,567.625,676,600.5

    Mar-15Jan-15676,394.714,103,406.9429,079.29,604.9239,225.611,120,499.626,578,210.9

    Apr-15Feb-15596,824.213,441,520.3413,100.18,620.9210,599.310,349,837.925,020,502.7

    May-15Mar-15638,447.114,828,788.1464,362.19,082.1232,929.711,158,680.027,332,289.1

    Jun-15Apr-15581,561.214,499,570.8454,270.49,155.5220,186.910,587,332.926,352,077.7

    Jul-15May-15584,034.915,217,849.9445,766.37,476.2218,424.910,235,402.026,708,954.2

    Aug-15Jun-15522,313.815,603,408.8483,954.69,453.2213,579.610,698,533.927,531,243.9

    Sep-15Jul-15- 0- 0- 0- 0- 0- 0- 0

    Oct-15Aug-15- 0- 0- 0- 0- 0- 0- 0

    Nov-15Sep-15- 0- 0- 0- 0- 0- 0- 0

    Dec-15Oct-15- 0- 0- 0- 0- 0- 0- 0

    Jan-16Nov-15- 0- 0- 0- 0- 0- 0- 0

    Feb-16Dec-15- 0- 0- 0- 0- 0- 0- 0

    Mar-16Jan-16- 0- 0- 0- 0- 0- 0- 0

    Apr-16Feb-16- 0- 0- 0- 0- 0- 0- 0

    May-16Mar-16- 0- 0- 0- 0- 0- 0- 0

    Jun-16Apr-16- 0- 0- 0- 0- 0- 0- 0

    Providers

    ProvidersCTSIP CTSIP RelaySTSTTYAll VRS

    Jul-114 (AT&T, Hamilton, KRSI, Sprint)5 (American, Hamilton, Purple C, Sorenson, Sprint)7 (American, AT&T, CAC, Hamilton, Purple C, Sorenson, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)9 (American, AT&T, CAC, CSDVRS, Healinc, Purple L, Sorenson, Snap, Sprint)

    Aug-114 (AT&T, Hamilton, KRSI, Sprint)5 (American, Hamilton, Purple C, Sorenson, Sprint)7 (American, AT&T, CAC, Hamilton, Purple C, Sorenson, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)9 (American, AT&T, CAC, CSDVRS, Healinc, Purple L, Sorenson, Snap, Sprint)

    Sep-114 (AT&T, Hamilton, KRSI, Sprint)5 (American, Hamilton, Purple C, Sorenson, Sprint)7 (American, AT&T, CAC, Hamilton, Purple C, Sorenson, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)9 (American, AT&T, CAC, CSDVRS, Healinc, Purple L, Sorenson, Snap, Sprint)

    Oct-114 (AT&T, Hamilton, KRSI, Sprint)5 (American, Hamilton, Purple C, Sorenson, Sprint)7 (American, AT&T, CAC, Hamilton, Purple C, Sorenson, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)9 (American, AT&T, CAC, CSDVRS, Healinc, Purple L, Sorenson, Snap, Sprint)

    Nov-114 (AT&T, Hamilton, KRSI, Sprint)6 (American, AT&T, Hamilton, Purple C, Sorenson, Sprint)7 (American, AT&T, CAC, Hamilton, Purple C, Sorenson, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)5 (AT&T, Hamilton, KRSI, Purple C, Sprint)8 (AT&T, CAC, CSDVRS, Healinc, Purple L, Sorenson, Snap, Sprint)

    Dec-114 (AT&T, Hamilton, KRSI, Sprint)6 (American, AT&T, Hamilton, Purple C, Sorenson, Sprint)6 (AT&T, CAC, Hamilton, Purple C, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)8 (AT&T, CAC, CSDVRS, Healinc, Purple L, Sorenson, Snap, Sprint)

    Jan-124 (AT&T, Hamilton, KRSI, Sprint)5 (American, AT&T, Hamilton, Purple C, Sorenson)4 (AT&T, Hamilton, Purple C, Sorenson)3 (AT&T, Hamilton, KRSI)3 (AT&T, Hamilton, KRSI)8 (AT&T, CSDVRS, Healinc, Purple L, Sorenson, Snap, Sprint)

    Feb-124 (AT&T, Hamilton, KRSI, Sprint)5 (American, AT&T, Hamilton, Purple C, Sorenson)4 (AT&T, Hamilton, Purple C, Sorenson)3 (AT&T, Hamilton, KRSI)3 (AT&T, Hamilton, KRSI)8 (AT&T, CSDVRS, Healinc, Purple L, Sorenson, Snap, Sprint)

    Mar-124 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple C, Sorenson, Sprint)4 (Hamilton, Purple C, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)9 (ASL, Convo, CSDVRS, Healinc, Purple C, Purple L, Sorenson, Snap, Sprint)

    Apr-124 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple C, Sorenson, Sprint)4 (Hamilton, Purple C, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)8 (ASL, Convo, CSDVRS, Healinc, Purple C, Purple L, Sorenson, Snap)

    May-124 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple C, Sorenson, Sprint)4 (Hamilton, Purple C, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)8 (ASL, CAAG, Convo, CSDVRS, Healinc, Purple C, Sorenson, Snap)

    Jun-124 (AT&T, Hamilton, KRSI, Sprint)3 (Hamilton, Purple C, Sprint)4 (Hamilton, Purple C, Sorenson, Sprint)3 (AT&T, Hamilton, KRSI)3 (AT&T, Hamilton, KRSI)8 (ASL, AT&T, CAAG, Convo, CSDVRS, Purple C, Purple L, Sorenson)

    Jul-123 (AT&T, Hamilton, KRSI)3 (Hamilton, Purple C, Sorenson)4 (Hamilton, Purple C, Sorenson, Sprint)3 (AT&T, Hamilton, KRSI)3 (AT&T, Hamilton, KRSI)7 (ASL, Convo, CSDVRS, Healinc, Purple C, Purple L, Sorenson)

    Aug-123 (AT&T, Hamilton, KRSI)3 (Hamilton, Purple, Sorenson)3 (Hamilton, Purple, Sorenson)2 (AT&T, Hamilton)CONFIDENTIAL3 (AT&T, Hamilton, KRSI)5 (ASL, Convo, CSDVRS, Purple, Sorenson)

    Sep-124 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)5 (ASL, Convo, CSDVRS, Purple, Sorenson)

    Oct-124 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)5 (ASL, Convo, CSDVRS, Purple, Sorenson)

    Nov-124 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Dec-124 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Jan-133 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sorenson)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)3 (AT&T, Hamilton, Sprint)5 (ASL, Convo, CSDVRS, Purple, Sorenson)

    Feb-134 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sorenson)CONFIDENTIAL4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Mar-134 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)3 (Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Apr-134 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    May-13(none)(none)1 (Purple)CONFIDENTIAL(none)(none)1 (Purple)CONFIDENTIAL

    Jun-133 (AT&T, KRSI, Sprint)3 (Purple, Sorenson, Sprint)3 (Purple, Sorenson, Sprint)3 (AT&T, KRSI, Sprint)3 (AT&T, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Jul-134 (AT&T, Hamilton, KRSI, Sprint)3 (Hamilton, Purple, Sorenson)3 (Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Aug-134 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)3 (Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Sep-134 (AT&T, Hamilton, KRSI, Sprint)3 (Hamilton, Sorenson, Sprint)3 (Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Oct-134 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)3 (Purple, Sorenson, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Nov-134 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Dec-134 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL4 (AT&T, Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Jan-144 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL3 (Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Feb-144 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL3 (Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Mar-144 (AT&T, Hamilton, KRSI, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL3 (Hamilton, KRSI, Sprint)4 (AT&T, Hamilton, KRSI, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Apr-143 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    May-143 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Jun-143 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Jul-143 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Aug-143 (AT&T, Hamilton, Sprint)5 (Hamilton, Miracom, Purple, Sorenson, Sprint)2 (Purple, Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Sep-143 (AT&T, Hamilton, Sprint)5 (Hamilton, Miracom, Purple, Sorenson, Sprint)1 (Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Oct-143 (AT&T, Hamilton, Sprint)5 (Hamilton, Miracom, Purple, Sorenson, Sprint)1 (Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Nov-143 (AT&T, Hamilton, Sprint)5 (Hamilton, Miracom, Purple, Sorenson, Sprint)1 (Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Dec-143 (AT&T, Hamilton, Sprint)5 (Hamilton, Miracom, Purple, Sorenson, Sprint)1 (Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Jan-153 (AT&T, Hamilton, Sprint)5 (Hamilton, Miracom, Purple, Sorenson, Sprint)1 (Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Feb-153 (AT&T, Hamilton, Sprint)5 (Hamilton, Miracom, Purple, Sorenson, Sprint)1 (Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Mar-153 (AT&T, Hamilton, Sprint)5 (Hamilton, Miracom, Purple, Sorenson, Sprint)1 (Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Apr-153 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)1 (Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    May-153 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)1 (Sprint)CONFIDENTIAL2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Jun-153 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)1 (Sprint)2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Jul-153 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)1 (Sprint)2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Aug-153 (AT&T, Hamilton, Sprint)4 (Hamilton, Purple, Sorenson, Sprint)1 (Sprint)2 (Hamilton, Sprint)CONFIDENTIAL3 (AT&T, Hamilton, Sprint)6 (ASL, CAAG, Convo, CSDVRS, Purple, Sorenson)

    Sep-15

    Oct-15

    Nov-15

    Dec-15

    Jan-16

    Feb-16

    Mar-16

    Apr-16

    May-16

    Jun-16

  • A COMPARATIVE VIEW THE PROJECTED V. ACTUAL BUDGET

    5

    TRS Fund PROJECTION July 2014 - June 2015

    Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Year End TOTAL

    PRIOR BALANCE $211,713,951.87 $207,845,463.12 $203,187,434.21 $199,592,985.73 $194,366,419.89 $188,886,595.98 $182,091,792.38 $178,148,481.20 $171,786,737.64 $166,147,098.53 $161,863,413.53 $153,571,850.13 $153,571,850.13CONTRIBUTIONSRECEIVABLES

    $66,103,445.17 $66,103,445.17 $66,103,445.17 $66,103,445.17 $66,103,445.17 $66,103,445.17 $66,103,445.17 $66,103,445.17 $66,103,445.17 $66,103,445.17 $66,103,445.17 $66,103,445.17 $793,241,342.00PAYMENTS ($69,986,683.91) ($70,776,224.08) ($69,712,643.64) ($71,344,761.01) ($71,598,019.07) ($72,912,998.77) ($70,061,506.35) ($72,479,938.73) ($71,757,834.28) ($70,401,880.16) ($74,409,758.57) ($72,396,992.30) ($857,839,240.87)REFUNDS $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00INTEREST INCOME $14,750.00 $14,750.00 $14,750.00 $14,750.00 $14,750.00 $14,750.00 $14,750.00 $14,750.00 $14,750.00 $14,750.00 $14,750.00 $14,750.00 $177,000.00BALANCE $207,845,463.12 $203,187,434.21 $199,592,985.73 $194,366,419.89 $188,886,595.98 $182,091,792.38 $178,148,481.20 $171,786,737.64 $166,147,098.53 $161,863,413.53 $153,571,850.13 $147,293,053.00 $89,150,951.26

    As Reported Jluy 2014 - June 2015

    Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Year End TOTAL

    PRIOR BALANCE $211,713,951.87 $231,424,053.68 $227,845,379.34 $191,299,547.06 $197,976,329.16 $174,458,220.77 $176,987,457.18 $172,047,019.35 $146,775,409.16 $136,248,208.90 $142,829,376.18 $119,462,879.47CONTRIBUTIONS $88,737,135.35 $66,569,533.49 $58,534,773.88 $77,236,204.92 $48,136,746.18 $79,925,688.08 $65,569,107.95 $52,518,141.60 $68,553,236.91 $80,791,716.91 $56,659,978.47 $68,485,776.24RECEIVABLES

    PAYMENTS ($69,030,075.45) ($70,152,671.37) ($94,914,589.74) ($70,562,787.50) ($71,659,116.40) ($77,400,685.61) ($70,481,891.48) ($77,701,651.34) ($79,082,342.86) ($74,211,795.59) ($80,043,306.17) ($78,608,696.61)REFUNDS $0.00 $1,215.02 ($169,798.27) $0.00 $0.00 ($18,763.65) ($28,561.21) ($89,046.15) $0.00 $0.00 $15,375.94 $0.00INTEREST INCOME $3,041.91 $3,248.52 $3,781.85 $3,364.68 $4,261.83 $22,997.59 $906.91 $945.70 $1,905.69 $1,245.96 $1,455.05 $787.37BALANCE $231,424,053.68 $227,845,379.34 $191,299,547.06 $197,976,329.16 $174,458,220.77 $176,987,457.18 $172,047,019.35 $146,775,409.16 $136,248,208.90 $142,829,376.18 $119,462,879.47 $109,340,746.47

    cumulative Accrual for VRS Withheld minutes $1,455.41 $359,015.79 $51,005.23 ($293,833.26) $29,738.16 $139,607.93 $10,827,179.33 $601.17 ($20,286.39) $21,135.65 ($34,592.28) $37,245.62 ($3,844.92)

    Cumulative Accrual for IP withheld minutes $222,762.39 ($38.97) ($1,179,551.96) ($1,167,124.45) ($1,099,589.34) ($1,026,638.36) $6,885,593.49 $30,567.20 $414.30 $59,329.53 $1,098.61 $20,699.86 ($3,647,203.71)

    Accrual for NDBEDP* $59,020.73 $347,761.99 $492,144.30 $453,717.55 $249,025.33 $403,079.29 $939,662.62 $922,498.30 $0.00 $1,174,614.15 ($4,958,475.74)

    Accruals for IP CTS ($252,508.51) ($257,776.14) ($276,868.01) $618,282.70 $1,682,621.67 $248,132.50 ($1,069,084.75) ($337,775.45) ($367,880.43) ($313,216.03) ($339,042.33) ($323,711.17) ($6,094,028.43)

    Revenue variance $22,633,690.18 $466,088.32 -$7,568,671.29 $11,132,759.75 -$17,966,698.99 $13,822,242.91 -$534,337.22 -$13,585,303.57 $2,449,791.74 $14,688,271.74 -$9,443,466.70 $2,382,331.07Expense variance $956,608.46 $623,552.71 -$25,201,946.10 $781,973.51 -$61,097.33 -$4,487,686.84 -$420,385.13 -$5,221,712.61 -$7,324,508.58 -$3,809,915.43 -$5,633,547.60 -$6,211,704.31Balance variance $23,578,590.56 $24,657,945.13 -$8,293,438.67 $3,609,909.27 -$14,428,375.21 -$5,104,335.20 -$6,101,461.85 -$25,011,328.48 -$29,898,889.63 -$19,034,037.35 -$34,108,970.66 -$37,952,306.53

  • DA 15-774 the 2015-2016 Rate Order (Rel. 6-30-2015)

    Effective 7-1-2015, the per minute compensation rates for TRS are:

    1. Traditional TRS $2.2904 2. Interstate STS $3.4214 3. Interstate CTS $1.8895 4. Interstate IP CTS $1.8895 5. Interstate IP Relay $1.3700

    6

  • DA 14-946 the 2014-2015 Rate Order (Rel. 6-30-2014) now expired

    The rates for VRS were: January 1 – July 30 , 2015

    Tier I 1st 500,000 minutes $5.29 Tier II 2nd 500,000 minutes $4.82 Tier III over 1 million minutes $4.25

    7

  • DA 15-774 the 2015-2016 Rate Order (Rel. 6-30-2015)

    The rates for VRS service are: July 1 – December 31, 2015 ◦ Tier I -1st 500,000 minutes $5.06 ◦ Tier II – 2nd 500,000 minutes $4.82 ◦ Tier III – over 1 million minutes $4.06

    January 1 – June 30, 2016 ◦ Tier I -1st 500,000 minutes $4.82 ◦ Tier II – 2nd 500,000 minutes $4.82 ◦ Tier III – over 1 million minutes $3.87

    8

  • DA 15-774 the 2015-2016 Rate Order (Rel. 6-30-2015) Items funded in addition to Service Provider Reimbursements Included: NBDEDP $10,000,000 Numbering Directory Administration $525,000 RL Administration $1,272,955 Data Collection Agent (USAC) $60,000 TRS Fund Advisory Council $45,000 Investment Management $190,000 Audit expenses $1,000,000 OMB Circular A-123 (IPERA) expenses $200,000 Bankruptcy representation expenses $50,000 Independent TRS Fund audit expense $60,000 TRS market research agreement expense $3,000,000 Pilot iTRS Outreach pilot $2,000,000 VRS reform contracts for platform/TRS Registration database/access reference platform $15,000,000

    9

  • DA 15-774 the 2015-2016 Rate Order (Rel. 6-30-2015)

    Increased payment reserve for two months totals $160,685,000

    The net funding requirement is

    $1,048,050,673

    The contribution base (not identified in the Order) is $64,112,423,530

    The resulting contribution factor is 0.01635

    or 1.635%

    10

  • 3) Audit Activity

    Financial Audits ◦ KPMG as part of the FCC Audit ◦ Maher Duessel independent TRS Audit

    GAO audit IPERIA & Internal Controls Provider Audits

    11

  • Financial Audits

    The KPMG audit contained no findings or observations. The Maher Duessel independent financial audit resulted

    in restatements and changed procedures. During the year ended 9-30-2014, it was discovered

    that the payables to service providers balance as of 9-30-2013 was overstated due to ◦ the Fund improperly including permanent non-reimbursable

    provider minutes; ◦ not reflecting a full program year allocations for NDBEDP; and ◦ not adjusting the budgeted September 2013 provider minutes

    to actual reported by the providers.

    12

  • GAO Audit

    a link to a US Government Accountability Office report on relay released May 8, 2015:

    http://www.gao.gov/products/GAO-15-409 Program costs grew almost 8 fold from 2002 – 2013. The FCC has not established specific higher level

    performance goals to guide its efforts. It is difficult to determine in an objective quantifiable

    way if TRS is making available functionally equivalent telecommunications services, and it is difficult for the FCC to manage the program in a proactive results-oriented manner.

    13

    http://www.gao.gov/products/GAO-15-409

  • IPERIA & Internal Controls

    In FY 2011, the FCC identified the TRS Fund as being at “high risk” for improper payments and directed RL to identify and report an improper payment rate for the TRS Fund based on an independent assessment.

    RL is collaborating with the FCC to identify the requirements which will result in a reclassification of the program as no longer “high risk”.

    14

  • IPERIA & Internal Controls

    In March 2012, RL engaged an auditor to implement the plan approved by the GAO to report on improper payments for TRS service provider disbursements from the TRS Fund. ◦ There were no improper payments for

    2011/2012. ◦ There were no improper payments for

    2012/2013. ◦ Revised guidance for 2013/2014 resulted in an

    error rate of 0.0813% for that year. ($0.35) ◦ The 2014/2015 audit is currently in progress.

    15

  • IPERIA & Internal Controls

    During the current program year, the audit team incorporated the IPERIA requirements in the risk assessment and the testing of internal controls.

    We have also converted to the 2013 COSO Internal Control Framework seventeen principles as the basis for the risk assessment.

    After the implementation of the VRS URD the risk assessment will be expanded to include appropriate key controls in the processes testing operational effectiveness.

    16

  • Provider Audits

    Title 47 C.F.R. Subpart F, = requirements for TRS Providers concerning the registration of their subscribers. Some of these requirements include:

    ◦ Certifying the eligibility of VRS and IP Relay users ◦ Verification of change orders of default TRS Provider ◦ review subscriber registrations for each of the TRS

    providers, including documenting and reviewing all registration processes and associated databases; identifying any verification processes that currently exist. The scope originally included providers that serve subscribers of VRS, IP Relay and IP CTS.

    IP CTS was removed from the audit due to the incomplete rulemaking.

    17

  • Approved Audit Plans for 2015 - 2016

    Financial Audits by Maher Duessel & by Kearney Internal Fraud & Risk Assessments IPERIA Providers: ◦ IP Relay – transition to single provider costs ◦ Follow up on 2014 audit findings and observations ◦ IP CTS Registrations, policies & procedures ◦ Emergency Call handling policies & procedures ◦ STS Outreach receipts and uses ◦ Service Quality (being addressed by MITRE)

    18

  • 4) OVERVIEW OF DEMAND DATA

    VRS DEMAND

    19

  • IP CTS DEMAND

    20

  • IP RELAY DEMAND

    21

  • 5) Overview of Revenue Base over time

    22

    Revenue Base Figures from Data Collection Agent

    Year Base

    2004 $81,954,191,761

    2005 $80,666,621,324

    2006 $80,457,972,602

    2007 $77,898,078,806

    2008 $79,428,092,243

    2009 $78,895,806,171

    2010 $72,844,997,816

    2011 $69,450,220,823

    2012 $67,206,226,973

    2013 $65,075,748,785

    2014 $64,112,423,530

  • DA 15-774 the 2015-2016 Rate Order (Rel. 6-30-2015)

    Time Point Period MonthStart Month End Base Rate Program Fund

    Order $64,112,423,530 0.01635

    $1,048,050,673

    7/8/2015 1 7/1/2015 7/31/2015 $64,129,341,109 0.01635 $1,048,514,727

    8/10/2015 2 8/1/2015 8/31/2015 $63,974,283,904 0.01635 $1,045,979,542

    9/3/2015 3 9/1/2015 9/30/2015 $64,047,924,358 0.01635 $1,047,183,563

    23

  • 6) STS Outreach Disbursements Do these small numbers divided among multiple providers provide an effective outreach program? RL will be gathering information on historical provider programs

    24

  • 7) URD Update

    FCC 13-82 issued June 2013, referred to as the VRS Reform Order, directed multiple structural reforms including the establishment of a VRS user registration database (URD).

    April 2015 the FCC contracted with RL as the VRS URD administrator.

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  • Some key tasks of the URD Administrator

    Confirm consents to transfer confidential user data to the Administrator: ◦ Full Name ◦ Full Address ◦ Telephone number ◦ Date of Birth ◦ Last 4 of SSN

    Receive and process user registrations Conduct user identity validations

    26

  • Some key tasks of the URD Administrator

    Assure that the last 4 of the SSN are removed from RL database once verifications have been confirmed (or disputed)

    Notify providers of failed user validations Conduct regular reviews to confirm TRS activity Respond to provider queries regarding default

    providers and existing registrations Process changes of default providers & related

    reporting obligations

    27

  • FCC Waiver re: last-4 SSN

    The FCC directed that users without a SSN or Tribal ID may supply alternative documentation which is identified in DA 15-589.

    The Order identifies 13 documents that may be

    offered for identity purposes when there is no SSN or Tribal ID.

    The order also identified 9 documents that may be used to confirm residence in the U.S.

    28

  • Securing Confidential Information

    Obviously everyone involved in the development of a registration database is concerned about the security of confidential information.

    The FCC has recommended a product called “Box”

    to support secure information transfers. The U.S. Department of Justice has chosen Box for

    Enterprise File Sharing ◦ https://www.box.com/blog/announcing-department-of-justice/

    29

    https://www.box.com/blog/announcing-department-of-justice/https://www.box.com/blog/announcing-department-of-justice/https://www.box.com/blog/announcing-department-of-justice/https://www.box.com/blog/announcing-department-of-justice/https://www.box.com/blog/announcing-department-of-justice/https://www.box.com/blog/announcing-department-of-justice/https://www.box.com/blog/announcing-department-of-justice/

  • Securing Confidential Information

    Box utilizes state of the art 256 bit encryption for: ◦ Data at rest, data in transit, data in use ◦ Their solution includes a process that encrypts the actual

    data and the encryption keys separately for additional security.

    Data remanence (confirmation that data is truly deleted) is supported and guaranteed.

    They also support two-factor authentication mechanisms.

    Box supports automated data policy retention processing. ◦ Will soon support data classifications

    30

  • Process

    VRS service providers have petitioned the FCC for relief from collecting an