23/4/19 Chen Zhaochao

23/4/19 Chen Zhaochao

23/4/19 Chen Zhaochao

23/4/19 Chen Zhaochao

23/4/19 Chen Zhaochao

BURJ AL ARAB( 帆船酒店 / 柏瓷酒店 )

Burj Al Arab, the tallest , most luxurious hotel in the world, is a symbol of Dubai(UAE) and its accomplishments.

23/4/19 Chen Zhaochao

Unit 2

At the Hotel

Whitney

张雯娟

• Garden Hotel• White Swan Hotel• Guangzhou International Hotel• They are five-star hotels.

Can you tell me some famous hotelsyou know in Guangzhou?

Warm-up Practice

1.double room2.reception3.to book/reserve a room4.to check in5.to check out6.a wake-up call7.laundry8.European-style suite9.entertainment facilities10.star-rated hotel

Model Dialogues

Dialogue 1: Making a reservation in a hotelDialogue 2: Checking inDialogue 3: Asking for the room serviceDialogue 4: Checking out

Names of Hotel’s Departments 酒店部门名称

reception/front desk 接待处 /前台Business center 商务中心Cashier’s 前台收银The paradise sauna 丽池芬兰浴Lobby 大堂Music bar 音乐吧Beauty salon 美容中心 The night club 夜总会Food and beverage Reservation desk 餐饮预定台Room service 送餐部Chinese restaurant 中餐厅Western restaurant 西餐厅

Names of Hotel’s Departments酒店部门名称

Fitness center 健康中心Indoor swimming pool 室内泳池Snooker room 桌球室Card room 牌艺室The stylist/beauty saloon 美容美发中心Operator 总机Executive office 行政办公室Security department 保安部 Housekeeping department 客房部Laundry 洗衣部

Making a reservation in a hotel:

International Hotel. I’m at your service.May I reserve a single room facing the Pearl River among October 20 to 26?I wonder if I could book a single room in your hotel?When do you need the room and how long you plan to stay?Yes, we have a single room available .I’m terribly sorry, all our single rooms have been booked up, what about …?What is the rate for a single room per night?… …

Checking in:

Here we are. This is a famous hotel with 24-hour service.Shall we go to the reception/front desk and check in?I’ve reserved a single room for 6 nights in the name of James Bond.I’d like to check in, now.Let me check. Yes, we have a room ready for you, Room 521.Have you got any identification?Will you sign the register, please?Your room overlooks the Pearl River.The bellboy/page will show you up.I hope you’ll enjoy your stay at our hotel.… …

Asking about services:

Do you provide meals/breakfast for free?I have some laundry to do.I’d like to have the overcoat dry-cleaned.Could you give me a wake-up call at 6 tomorrow?Yes, I’d be glad to.Willingly.With great pleasure.… …

Checking out :

Hello, this is James Bond in Room 521. I’d like to check out.Do you mind coming to the front desk to check out, sir?No, not at all.Here is your bill, …dollars altogether.Excuse me. What is this amount for?This is the charge for your …services.How would you like to pay?Before you leave, would you please return the key to the reception desk?I hope you’ve enjoyed your stay here. Please come again.… …