7/21/2019 2015 IDG Enterprise Unified Communications & Collaboration Study

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ZDBHBJE IAGGZDBI@UBAD& IAOO@KA[@UBAD

Mrawtc bd Bdvjstgjdts `de Bddav`tbvj Yaoutbads

;>0:

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ZI&I C`s Ybmdbhbi`dt Mrawtc @cj`e

P. Bs yaur arm`dbz`tbad iurrjdtoy po`ddbdm ta bgpojgjdt ar upmr`ej udbhbje iaggudbi`tbads `de iaoo`kar`tbad (ZI&I)

Yaurij6 BEM Jdtjrprbsj Zdbhbje Iaggudbi`

99%

99%

52%

;5%

9;%

8;%

^o`ddbdm ta bgpojgjdt ar upmr`ej wbtcbd 0-9 yj`rs

^o`ddbdm ta bgpojgjdt ar upmr`ej wbtcbd tcj yj`r

Iurrjdtoy usbdm/ruddbdm

0,>>>+ ?0,>>>

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Ypjdebdm Ytradm ad ZI&I

P. ]boo yaur avjr`oo kuemjt ejebi`tje ta bdvjstgjdts suppartbdm udbhbje iaggudbi`tbads `de iaoo`kar`tbad (ZI&I) bdbtbejirj`sj ar rjg`bd tcj s`gj avjr tcj djxt 0; gadtcs1

Yaurij6 BEM Jdtjrprbsj Zdbhbje Iaggudbi`

92% 0,>>>+;3% ?0,>>>

50% 0,>>>+::% ?0,>>>

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Zdbhbje Iaggudbi`tbads Cj`ebdm Uaw`res tcIoaue

P. ]cbic ah tcj haooawbdm kjst ejsirbkjs yaur arm`dbz`tbads prbg`ry udbhbje iaggudbi`tbads & iaoo`kar`tbad gaejo `) iwbtcbd tcj djxt ; yj`rs1

Yaurij6 BEM Jdtjrprbsj Zdbhbje Iaggudbi`tba

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@de Arm`dbz`tbads Yjj `d Bgp`it

P. C`s ioaue iagputbdm tjicdaoamy bgp`itje yaur arm`dbz`tbads po`ds har udbhbje iaggudbi`tbads `de iaoo`kar`tbad sj

Yaurij6 BEM Jdtjrprbsj Zdbhbje Iaggudbi`

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Iaggudbi`tbad [jg`bds Ur`ebtbad`o, kutBddav`tbvj Yaoutbads [bsbdm

P. ]cbic ah tcj haooawbdm w`ys ea jgpoayjjs iaggudbi`tj `) bdtjrd`ooy (j.m., atcjr jgpoayjjs wbtcbd tcj arm`dbz`tbad),(j.m., iustagjrs, suppobjrs `de p`rtdjrs)1

Yaurij6 BEM Jdtjrprbsj Zdbhbje Iaggudbi`

Bdtjrd`ooy Jxtjrd`ooy

J-g`bo 2;% 3=%

^cadj 33% 35%

Bd-pjrsad 30% 88%

Bdst`dt gjss`mbdm 8=% 99%

Ujxtbdm :=% 5;%

Xbejaiadhjrjdibdm (ejsltap ar sirjjdsc`rbdm wcjrjp`rtbibp`dts i`ddat pcysbi`ooy sjj adj `datcjr) :5% :>%

Xbejaiadhjrjdibdm (raag systjg) 50% 90%

Xbejaiadhjrjdibdm (H`ijtbgj, Ylypj, Maamoj C`dmauts wcjrjp`rtbibp`dts i`d pcysbi`ooy sjj adj datcjr)

99% 95%

O`rmj hboj tr`dspart suppart 90% 9>%

Yaib`o gjeb` (pukobi suic `s H`ijkaal, Uwbttjr, ObdljeBd) ;2% 59%

Ujojprjsjdij tjicdaoambjs ;:% 0=%

Yaib`o Gjeb` (bd-causj systjg) ;9% 2%

0

;

9

5

:

0

;

9

5

:

7/21/2019 2015 IDG Enterprise Unified Communications & Collaboration Study

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Yjiurbty ar Iast6 Uap Ic`oojdmj Ebhhjrsky Iagp`dy Ybzj

P. ]c`t `rj yaur arm`dbz`tbads kbmmjst ic`oojdmjs wcjd bt iagjs ta bgpojgjdtbdm udbhbje iaggudbi`tbads `de iaoo`kar

Yaurij6 BEM Jdtjrprbsj Zdbhbje Iaggudbi`

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Yjiurbty [jqubrjgjdts ah Cbmc Bgpart`dij

P. ]cbic ah tcj haooawbdm h`itars `rj gast bgpart`dt wcjd jv`ou`tbdm udbhbje iaggudbi`tbads & iaoo`kar`tbad vjdears

Yaurij6 BEM Jdtjrprbsj Zdbhbje Iaggudbi`

2%

0;%

09%

05%

05%

0:%

08%

0=%

0=%

;8%

9;%

9:%

5>%

5:%

58%

:3%

Jxpjrbjdij bd gy arm`dbz`tbad's bdeustry

@vabebdm vjdear oail-bd

Jxpjrbjdij bd kuboebdm de ruddbdm ZI&I saoutbads

Ahhjrs s`gj qu`obty ah bd-ahhbij jxpjrbjdij ta gakboj warljrs

E`t` v`bo`kbobty wbtcbd tcj ZI&I jdvbradgjdt

J`sy ta udejrst`de prbibdm gaejo

Bddav`tbvj saoutbads

Yaoutbad wboo dat rjqubrj spjib obzje BU slboos

@kbobty ta pravbej tr`bdbdm ta jde-usjrs

@ppraprb tj ojvjo ah si`o`kbobty

J`sj ah admabdm g`d`mjgjdt de g`bdtjd`dij

Yuppart `de sjrvbijs

Bdtjmr`tbad bdta jxbstbdm bdhr`struiturj

Oaw tat`o iast ah awdjrscbp

J`sj ah usj

Yjiurbty/`kbobty ta gjjt sjiurbty rjqubrjgjdts

5>% 0,>>>+:0% ?0,>>>

89% 0,>>>:5% ?0,>>

5=%g`duh`iturbdm

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ZI&I wboo sjj ` surmj ah `eaptbad bd tcj djxt 9 yj`rs. :8% ah jdtjrprbsj `de 88% ah Yarm`dbz`tbads po`d ta bgpojgjdt ar upmr`ej ZI&I saoutbads wbtcbd tcj djxt yj`r.

Zdbhbje iaggudbi`tbads `de iaoo`kar`tbad kuemjts wboo bdirj`sj ky 2% bd tcj djxt yj

Mbvjd tcj ojvjo ah bdvjstgjdt, ZI&I kjdjhbts bgp`it jdtjrprbsj arm`dbz`tbads `de spu

]btcbd tcj djxt ; yj`rs, arm`dbz tbads wboo gavj tcjbr ZI&I gaejo ta cykrbe `de ioaujdvbradgjdts, wbtc jdtjrprbsj arm`dbz`tbads oj`ebdm tcj ic`dmj.

Ur`ebtbad`o tjicdaoambjs, rjg`bd tcj tap hargs ah jgpoayjj iaggudbi`tbad, kut jdtjbdirj`sbdm tcjbr usj ah vbejaiadhjrjdibdm de tjojprjsjdij tjicdaoambjs.

Yjiurbty/prbv`iy iadijrds `rj ` ic`oojdmj wcjd bt iagjs ta ZI&I bgpojgjdt`tbad, wscauoe eerjss.

Yjiurbty, j`sj ah usj `de tat`o iast ah awdjrscbp `rj tcj kbmmjst h`itars wcjd jv`ou`tbdsaoutbads, kut bdtjmr`tbad bdta jxbstbdm bdhr`struiturj scaws cbmc bgpart`dij har jdtjr

Iadiousbads

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Iadtbduj tcj Iadvjrs`tbad

Ua rjijbvj ` peh ah tcbs stuey, ar har garj bdharg`tbad, poj`sj iadt`it6 R`davbtic, X^, G`rljtbdm t BEM Jdtjrprbsj sy`davbticNbemjdtjrp

Ua mjt rjsuots hrag BEM Jdtjrprbsj rjsj`ric wcjd bt c`ppjds,ar `dy atcjr djws, haooaw us ad Uwbttjr6 NBEMJdtjrprbsj

@EEBUBAD@O ]@RY UA YU@R AD UA^ AH BDHA[G@UBAD H[AG BEM JDU

Ybmd up ta rjijbvj aur gadtcoy g`rljtbdmdjwsojttjr `twww.bemjdtjrprbsj.iag/djwsojttjr

Xbsbt us ad ObdljeBd6www.obdljebd.iag/iagp`dy/bem-jdtjrprbsj