2015 trends in employee recognition - hrpa trends in employee recognition utilizing recognition to...
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![Page 1: 2015 Trends in Employee Recognition - HRPA Trends in Employee Recognition Utilizing Recognition to Drive Employee Engagement Rob Catalano CRP, REP @RobCatalano Vice-President, Global](https://reader031.vdocuments.net/reader031/viewer/2022030720/5b061ecb7f8b9a58148c6ad9/html5/thumbnails/1.jpg)
2015 Trends in Employee RecognitionUtilizing Recognition to Drive Employee Engagement
Rob Catalano CRP, REP @RobCatalanoVice-President, Global Expansion & Engagement
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Learning Outcomes
1. The Workforce is Changing… like, really changing
2. Let’s Talk About Engagement & Recognition
3. 2015 Trends in Recognition
4. Now what?
@RobCatalano
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Newspaper Help Wanted Revenue
@RobCatalano
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VS
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Problems are Durable. Solutions Change.
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Seismic Shift in the WorkplacePeople work differently. People engage differently. People are motivated differently.
@RobCatalano
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Seismic Shift in the Workplace
@RobCatalano
People work differently. People engage differently. People are motivated differently.
![Page 14: 2015 Trends in Employee Recognition - HRPA Trends in Employee Recognition Utilizing Recognition to Drive Employee Engagement Rob Catalano CRP, REP @RobCatalano Vice-President, Global](https://reader031.vdocuments.net/reader031/viewer/2022030720/5b061ecb7f8b9a58148c6ad9/html5/thumbnails/14.jpg)
Seismic Shift in the Workplace
@RobCatalano
People work differently. People engage differently. People are motivated differently.
![Page 15: 2015 Trends in Employee Recognition - HRPA Trends in Employee Recognition Utilizing Recognition to Drive Employee Engagement Rob Catalano CRP, REP @RobCatalano Vice-President, Global](https://reader031.vdocuments.net/reader031/viewer/2022030720/5b061ecb7f8b9a58148c6ad9/html5/thumbnails/15.jpg)
Seismic Shift in the Workplace
@RobCatalano
People work differently. People engage differently. People are motivated differently.
![Page 16: 2015 Trends in Employee Recognition - HRPA Trends in Employee Recognition Utilizing Recognition to Drive Employee Engagement Rob Catalano CRP, REP @RobCatalano Vice-President, Global](https://reader031.vdocuments.net/reader031/viewer/2022030720/5b061ecb7f8b9a58148c6ad9/html5/thumbnails/16.jpg)
Seismic Shift in the Workplace
@RobCatalano
People work differently. People engage differently. People are motivated differently.
![Page 17: 2015 Trends in Employee Recognition - HRPA Trends in Employee Recognition Utilizing Recognition to Drive Employee Engagement Rob Catalano CRP, REP @RobCatalano Vice-President, Global](https://reader031.vdocuments.net/reader031/viewer/2022030720/5b061ecb7f8b9a58148c6ad9/html5/thumbnails/17.jpg)
Problems are Durable. Solutions Change.
![Page 18: 2015 Trends in Employee Recognition - HRPA Trends in Employee Recognition Utilizing Recognition to Drive Employee Engagement Rob Catalano CRP, REP @RobCatalano Vice-President, Global](https://reader031.vdocuments.net/reader031/viewer/2022030720/5b061ecb7f8b9a58148c6ad9/html5/thumbnails/18.jpg)
Let’s talk engagement!
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“Engaged employees have significantly higher productivity, profitability, and customer ratings, less turnover and absenteeism, and fewer safety incidents.”
- Gallup, 2013
Facts from Recent Studies
@RobCatalano
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“Research has clearly and consistently proved the direct link between employee engagement, customer satisfaction and revenue growth.”
Facts from Recent Studies
@RobCatalano
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10X Case Era of StudyValue of $10K
InvestedPerformance
Relative to MarketPerformance
Relative to Industry
Amgen 1980-2002 $4.5M 24X 77.2X
Biomet 1977-2002 $3.4M 18.1X 11.2X
Intel 1968-2002 $3.9M 20.7X 46.3X
Microsoft 1975-2002 $10.6M 56X 118.8X
Progressive Insurance
1965-2002 $2.7M 14.6X 11.3X
Stryker 1977-2002 $5.3M 28X 10.9X
Great by Choice: Uncertainty, Chaos, and Luck--Why Some Thrive Despite Them All - by Jim Collins and Morten T. Hansen (Oct, 2011)
Southwest Airlines
1967-2002 $12M 63.4X 550.4X
The Power of an Engaged Workforce
@RobCatalano
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Source: Gartner Forecast: Enterprise Software Markets,
Worldwide, 2011-2018, 1Q14 Update
$41 B
$11 B
HCM Software
CRM Software
Employees are our most
important assets!
CRM vs HCM – Technology Spend
@RobCatalano
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Organizations with great cultures of recognition see 31% decreased turnover.
Recognition of top performers is the #1 most impactful employee engagement driver.
Recognition & Engagement
@RobCatalano
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2015 Trends in Recognition
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2015 Trends in Recognition Model
@RobCatalano
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2015 Trends in Recognition Model
@RobCatalano
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Salary & Rewards
Job Security
Culture & Values
Recognition
Success
Physiological
Safety / Security
Social / Belonging
Self Esteem
Self
Actualization
Theory of Human Motivation
@RobCatalano
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Extrinsic and Intrinsic Motivation
@RobCatalano
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Trend - Peer to Peer Recognition
Everyone must participate
Amplify desired values & behaviours
Remove barriers
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2015 Recognition Trend Model
@RobCatalano
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Trend 2: Results Based Recognition
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Trend 2: Results Based Recognition
@RobCatalano
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2015 Recognition Trend Model
@RobCatalano
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Start small. Focus on company priorities.
Recognize performance. Not Presence.
Consider the journey to the result.
Recognize to enact the company strategy
Trend: Results Based Recognition
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Trend 3: Social Recognition
@RobCatalano
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Share on Social Networks
Authentically build Employer Brand
Drives Social Recruiting
Trend 3: Social Recognition
@RobCatalano
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Trend 4: Employee Analytics
@RobCatalano
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Now what?
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Know what you want to improve & measure
Get executive buy-in
What can you do tomorrow?
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10.3%
3.7%
S&P 500 Fortune 100 Best
What Happens to Highly Engaged Companies?
@RobCatalano
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Know what you want to improve & measure
Get executive buy-in
Identify the behaviours your business wants to see
Do it! Recognize performance, not presence. Make it a daily habit
If you’re going recognize – rethink rewards
What can you do tomorrow?
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Re-think Rewards?
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Re-think Rewards?
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Re-Think Rewards
Meaningful Rewards
Power of Choice
Locally relevant
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You may be interested…
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