2016-19 chap strategic plan update · 2016-19 strategic priorities 8 chap key objectives 6....

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CHAP Strategic Plan 2016-19 Strategic Priorities Updated September 1, 2017 1

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Page 1: 2016-19 CHAP Strategic Plan Update · 2016-19 Strategic Priorities 8 CHAP Key Objectives 6. Operational Excellence 1. In-Patient Program Excellence 2. Out-Patient Program Enrichment

CHAP Strategic Plan2016-19 Strategic Priorities

Updated September 1, 2017

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Page 2: 2016-19 CHAP Strategic Plan Update · 2016-19 Strategic Priorities 8 CHAP Key Objectives 6. Operational Excellence 1. In-Patient Program Excellence 2. Out-Patient Program Enrichment

ContentsPage #

Executive Summary 3CHAP History 4Mission Statement 5Vision 6Core Values 72016-19 Strategic Priorities 8FY2016-2019 Roadmap for Growth 9

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Page 3: 2016-19 CHAP Strategic Plan Update · 2016-19 Strategic Priorities 8 CHAP Key Objectives 6. Operational Excellence 1. In-Patient Program Excellence 2. Out-Patient Program Enrichment

Executive Summary

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§ In 2015, CHAP welcomed a new Executive Director who brought 25+ years of experience in successful fundraising and leadership in the non-profit industry.

§ As CHAP moves forward under new leadership, there is a need to update a written plan for future growth.

§ This Strategic Plan represents the collaborative effort of CHAP Executive Director, Board members, and other stakeholders.

§ CHAP has collectively decided on 6 strategic priorities that are the outcome of various analyses. (i.e: competitive, industry, and SWOT analysis, current business status and gaps)

§ CHAP is now positioned to move the organization forward to the next level in serving its mission.

Page 4: 2016-19 CHAP Strategic Plan Update · 2016-19 Strategic Priorities 8 CHAP Key Objectives 6. Operational Excellence 1. In-Patient Program Excellence 2. Out-Patient Program Enrichment

CHAP History

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§ CHAP was founded in 2006 by artist Frank Etxaniz and Charlie Swindells. § CHAP started with children being treated for cancer on OHSU

Doernbecher Children’s Hospital’s 10 South unit (Pediatric Hematolgy + Oncology).

§ Over time, CHAP’s reach has extended across the OHSU campus, to waiting rooms and other inpatient units.

§ CHAP has grown by serving children and families on an outpatient basis, through Art Club. CHAP is rare in working with families in the hospital as well as after discharge.

§ Art Club has led to partnerships with guest artists, volunteering their time, skill, and often materials.

§ CHAP has become more focused in Outreach efforts, seeking opportunities to partner strategically.

§ CHAP was well-known for offering drop-in art experiences at the Art Factory; while a lot of fun for all involved, that model wasn’t financially sustainable.

§ Starting in 2015, CHAP rolled out Inclusive Summer Workshops as a way to provide art experiences to the general public side-by-side with Art Club participants.

Page 5: 2016-19 CHAP Strategic Plan Update · 2016-19 Strategic Priorities 8 CHAP Key Objectives 6. Operational Excellence 1. In-Patient Program Excellence 2. Out-Patient Program Enrichment

Mission Statement

CHAP brings the healing power of art to children and families facing medical challenges.

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Page 6: 2016-19 CHAP Strategic Plan Update · 2016-19 Strategic Priorities 8 CHAP Key Objectives 6. Operational Excellence 1. In-Patient Program Excellence 2. Out-Patient Program Enrichment

Vision

At CHAP, children are known for their creativity and ingenuity – not by their disease, diagnosis, or disability.

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Page 7: 2016-19 CHAP Strategic Plan Update · 2016-19 Strategic Priorities 8 CHAP Key Objectives 6. Operational Excellence 1. In-Patient Program Excellence 2. Out-Patient Program Enrichment

Core Values

CHAP operates according to core values that guide our activities for what we create for the children we serve, and how we work together in providing services.

These are the values that guide and define who we are and everything we do.

OrganizationCollaborativeTransparentSustainableResourceful

ProgrammingMagic

Self-ExpressiveChoice

Inclusive, JoyfulCreative, Healing

Highest Standard:Trust, Dignity, Respect

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Page 8: 2016-19 CHAP Strategic Plan Update · 2016-19 Strategic Priorities 8 CHAP Key Objectives 6. Operational Excellence 1. In-Patient Program Excellence 2. Out-Patient Program Enrichment

2016-19 Strategic Priorities

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CHAP Key Objectives

6. Operational Excellence

1. In-Patient Program

Excellence

2. Out-PatientProgram

Enrichment

3. Raise Awareness In broader

communities4. Strategic Fundraising

5. Maximize Board

Relations

Page 9: 2016-19 CHAP Strategic Plan Update · 2016-19 Strategic Priorities 8 CHAP Key Objectives 6. Operational Excellence 1. In-Patient Program Excellence 2. Out-Patient Program Enrichment

FY2016-2019 Roadmap for Growth

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Programming Goal: § Expand in-hospital programs to more floors, more hospitals, more

therapy centers§ Explore ways to share the CHAP experience at a distance, starting with

discharged children who can’t come to Art Club§ Explore new partnerships

Various Community Outreach/Revenue Ideas:§ Diversify funding sources§ Pop-up Art Parties § Expand Inclusive Workshops to drive revenue (fee for service)

Merchandising Opportunity to drive Earned Revenue Model. § Study others’ models to research possibility of selling CHAP art and

related items online to drive earned revenue.