2016 lighthouse indonesia, capability statement
TRANSCRIPT
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LIGHTHOUSE INDONESIAA Strategic Hospitality & Human Capital Firm // Capability Statement Your Vision, Our Missions
inspireGREATNESS
promoteEXCELLENCE
createLEGACY
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Presentation Content
Food for Thought The Idea About LIGHTHOUSE
Indonesia Profile of Managing
Director Lighthouse on Coach Lighthouse on Concept Lighthouse on Connect Our Portfolio Contact Us
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Food for Thought
The only way to predict the future is to create it.Alan Kay, Inventor
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The Idea
Our Vision is to be recognized as a global hospitality and human capital firm and as the lighthouse of
Indonesia.
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Perceived Strengths
Profile of Lighthouse Indonesia’s Managing Director; Area Director of Human Resources
Hyatt International Hotels in Indonesia (7 properties; 2 Jakarta, 1 Bandung, 1 Yogya, 1 Surabaya, 2 Bali)
Awarded Asia Pacific Human Resources Award twice; Hyatt Aryaduta Jakarta, Grand Hyatt Jakarta
About Lighthouse Indonesia
Awarded Asia Pacific Training Award, Hyatt Aryaduta Jakarta Group Director of Human Resources, Singgasana Hotels &
Resorts overseeing Hilton Hotels in Indonesia (Jakarta Hilton, Surabaya Hilton, Bali Hilton), Jakarta Convention Center, Lombok Golf Kosaido, Maranu Makassar, Bali Golf Kosaido
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Perceived Strengths
Profile of Lighthouse Indonesia’s Managing Director; Vice Chairman of Hotel Human Resources Managers
Association Secretary General of Sekolah Tinggi Pariwisata Bandung
Alumnae Acted as General Manager for Inaya Putri Bali (during APEC
in Bali) Hotel Opening Supports; Grand Hyatt Beijing & Hyatt
Regency Mumbai Strategic Task Force for Hyatt International; designing
Hyatt International Corporate Strategy, designing Coaching Module, Industrial Relations for Managers, licensed international trainer for Leadership Training & Train the Trainer
Appointed Service Excellence Trainer for Kementerian Budaya & Pariwisata RI; conducting Service Excellence training for 10 tourism destination cities.
About Lighthouse Indonesia
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Perceived Strengths
Strategic Hospitality and Human Capital firm under Lighthouse Indonesia since November 11th, 2004.
Serving 43 clients. Competency in opening hotel; Inaya Putri Bali (Inna Hotel
Group) Competency in designing Hotel Operations Manual (4 & 5 stars
rated hotels, local); Grand Inna Muara Padang (4*), Grand Inna Kuta (4*), Inaya Putri Bali (5*), Singgasana Hotels & Resorts (various star rated, 3*, 4* & 5*).
Competency in designing Training Modules; Ciputra Group, Grand Nikko Bali, Sun Life Indonesia, Kementerian Budaya & Pariwisata RI, Warung Pasta, Pacific Place Jakarta
About Lighthouse Indonesia
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Perceived Strengths
Competency in Organization Development; designing company strategy (vision, mission, values, people philosophy, service philosophy, unique selling points); Pacific Place Jakarta, Grand Nikko Bali, The Grove Suites by Grand Aston, Singgasana Hotels & Resorts, Balai Sidang Jakarta Convention Center, Conservation International Indonesia, Hotel Tentrem Yogyakarta, Dua Synergy Communications, Inna Hotel Group, DAFAM Hotels.
Competency in People Development for executives, leaders, managers, supervisors, employees and functionally for sales & marketing, marketing communications, human capital for most of our clients.
Competency in Talent Management (Executive Search and manpower services) for Yas Viceroy Abu Dhabi, Grand Hyatt Doha, Park Hyatt Jeddah, Fairmont Ajman, Grand Nikko Bali, Balai Sidang Jakarta Convention Center, The Sultan Jakarta, Pain de France.
About Lighthouse Indonesia
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Lighthouse on Coach All training available are customized programs
utilizing coaching principles in order to maximize individual’s and/or group’s potential.
Based on identified development needs and through carefull training needs identification.
Learning dimensions are as follows; Core / General Training; The Power of Self
Actualization, Being a Highly Effective Service Professional, Being a Highly Effective Supervisor, Being a Highly Effective Manager, Being a Highly Effective Executive, Communication Skill, Presentation Skill, Train the Trainer
Leadership Training; Functional Leadership to Get Things Done, Advance Leadership Skill based on Situational Leadership Principles.
Functional Development Program; For Management, Executive, Human Resources, General Management.
Seminars and Workshops
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Lighthouse on Coach Our clients for this work;
Kementerian Pariwisata & Ekonomi Kreatif RI Pacific Place Jakarta DHL SEIBU Department Store Conservation International Indonesia, NGO Balai Sidang Jakarta Convention Center Grand Nikko Bali Swiss-Belhotel International Indonesia Le Grandeur Mangga Dua & Le Grandeur
Balikpapan Singgasana Hotels & Resorts The Sultan Jakarta Singgasana Makassar Singgasana Surabaya’ Dr. Rehatta Hospital, Jepara, Central Java Inaya Putri Bali / PT Hotel Indonesia Natour
(Persero)
.... and many more.
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Lighthouse on Concept Designing Orgnanization Development through
series of strategic engagements involving business owner(s), all key executives and management personnel.
Project outcomes are to define Company Strategy Company Vision Statement Company Mission Statement Company Values Company Culture Company Service Statement Company People Philosophy Company Unique Selling Points
Our clients for this work; Pacific Place Jakarta, Balai Sidang Jakarta Convention Center, SEIBU Department Store, Grand Nikko Bali, Sun Life Indonesia, Harun Group, PT Hotel Indonesia Natour (Persero).
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Lighthouse on Concept Designing training modules with the following fine
achievements; Service Excellence for Tourism & Economy Creative
of Republic Indonesia Service Excellence for Pacific Place Jakarta Functional Leadership for Pacific Place Jakarta Performance Development Review Management for
Nikko Bali Resort & Spa Give Best, Service Culture of Sun Life Financial
Group in Indonesia
Designing Hotel Operations Manual for PT Hotel Indonesia Natour (Grand Inna Muara Padang, Grand Inna Kuta, Inaya Putri Bali) for the following divisions; Administrative & General Rooms Food and Beverage Kitchen
Sales & Marketing Human Capital / Resources Engineering / POMEC Finance
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Lighthouse on Connect Providing executives and managers for, and not
limited to hospitality industry.
Our clients are KFC, Balai Sidang Jakarta Convention Center, The Sultan Jakarta, Pain de France, PT Hotel Indonesia Natour, PT Tanito
Also, assisting hoteliers to work overseas; in Grand Hyatt Doha, Park Hyatt Jeddah, Viceroy Hotels and Resorts EAME (Abu Dhabi), Fairmont Ajman, EAME (Dubai).
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Contact Us
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Create LEGACY
They have created their legacy.
And many more people are like them.
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Create LEGACY
They have built their legacy. And many more people are like them.
Just passed away in 2012
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Create LEGACY
And what is yours?
They are also building their legacy.
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On Final Note
Give light and the darkness will
disappear for itself. Erasmus