2017-01-03 - qa testing specialist resume

Tatiana Cave(647)280-1144 or [email protected]

QA Test Analyst/LeadCAREER OVERVIEW

20 + years of experience in Quality Assurance field which includes 10 years of the Team Leading experience.I possess comprehensive knowledge of the practices, procedures and principles of Quality Assurance and Software Development Life Cycle and with a sufficient amount of experience can be recognized as a subject matter expert.

I’m a forward thinker focused on quality, testing scope, timelines and work to defined testing methodologies within a structured environment. I have experience preparing schedules, estimations, costs, working out release scope and content with customers, coordinating implementation activities and liaising with the business to ensure successful implementation.

I Have significant experience with wide range of applications types, Technologies, version controls/builds, Security Components, VMWare products, Microsoft servers, WebSphere®, Siebel, Java™,J2EE, Oracle®, .NET, Internet/Intranet/Extranet systems, MS exchange server components/technologies/version controls/builds/security components, multi-tier environment, object-oriented environment, structured environment, cross functional iterative and incremental software development and have experience with wide range of tools, which include but not limited to: MS Project & Visio, HP Quality Centre, Clear Quest, TFS, Jira, Confluence, etc.Have positive attitude, comprehensive analytical, communication and interpersonal skills, focus on details and follow-up and committed to complete tasks on time with high quality.

SKILLS SUMMARY

Management of QA/Test/Implementation Processes Knowledge of QA and BA Practices Wide Range of Software Testing Methodologies and Tools Wide Range of Defect Management Tools and ATT Diverse range of Software and Technologies Development/Management of Test Documentation/Data

Quality Improvement & Team Building, Coaching Test Estimation, Scheduling, Testing Management Wide range of Testing Types and Techniques Test Strategies, Test Plans, Test Scenarios, Test Cases Knowledge of QA, BA & PM Methodologies and Tools Excellent written/verbal/problem solving skills

Company Experience: Government: TBS, MTO, MGS, MCSS, MCYSS, MMAH, MNR, TTCFinancial Sector: CIBC Securities, CIBC Finance Technology, CIBC Wealth Management, TD Wealth Management, Canadian Depository for Securities, Canadian Financial Data ServicesMedical/Insurance: Systems Xcellence (SX), ROSINVEST

Testing Types: Functional, Non-Functional, Black Box, E2E, System/Integration (SIT), Regression, Acceptance (UAT), Stress, Smoke, Installation, Performance, Load, Security, Compatibility, XML/Schema Testing, AODA, Interfaces/Reports/Letters Testing, IVR, French Lang. Testing, & Automated.

Test Management Test Estimations/Costs/Scope/Resources Requirements, GAP Analysis, Risk Analysis, Scalability Assessment, Contingency Planning, Communication and Defect Management Planning, Development of Master Test Strategy, Test Plans, Test Scenarios/Test Cases, Test/Data Matrixes, Defect Reports, Sign-off Reports, Test Results Reports, Post-Implementation Review Reports.

Methodologies SDLC, RDLC, PMP, RUP, AGILE, WATERFALL, SPIRAL, PARALLEL

Environment,Operating Systems, Data Bases

Internet /Intranet/Extranet, Netscape Webserver, Web-Sphere, N-Tier/ Mid-Tier/Multi-Tier, Object Oriented, INM WebSphere, Siebel, Java, .NET, Client/ServerMainframe/Passport 3270, IMS/SPF, Solaris UNIX, MS-DOS, CORFAX, OS/2 WARP, Windows 3.x/NT/XP, .NET, Open Road, Lotus, Java1.5, J2EE, Jet Speed, Siebel, SQL, PL/SQL, VB Script & Java Script, HTML, Go-PKI, Go-Secure, Oracle 11G, MS-SQL Server, SQL, Soap UI, SQL Developer, SQL NET, Toad, dBase, DB2, V-Basic, MS AccessHP Quality Centre, IBM Rational Clear Quest, RQM & RTC, QTP, TFS, JIRA, Confluence, Lotus Notes, WinRunner, LoadRunner


EMPLOYMENT EXPERIENCE

1. TREASURY BOARD SECRETARIAT AUG 2016 – JAN 2017Sr. QA Testing Specialist – contract OMS & INFO-GO Applications Developed Test Cases in TFS and Jira and performed system and regression Testing OF OMS & INFO-GO systems Monitored testing status, Managed defects/issues/environment readiness and other relevant to QA tasks. Created Data and Executed/Validated/Analyzed test cases/outputs and created Results/Exit reports and Defects..Environment: WEB Services, SharePoint, TFS, Jira, MS Office, IBM, WebSphere, Java, TSF, SQL Developer, SQL Data

Dictionary, SQL, Go Secure, Go PKI, PL/SQL, VB Script & Java Script, HTML

2. MINISTRY OF TRANSPORATION (MTO) – ST. CATHARINES ON Jul 2015 - Jun 2016

UAT Lead – contract Highway Corridor Management System - Permits Developed QA/UAT Estimations/Schedules/Resources requirements, UAT Strategy/Plan/Processes/Templates Developed Test Cases/Traceability Matrixes/Spreadsheets/Guides for UAT testing with SMEs. Performed/Lead UAT & AODA testing and helped with FQA testing (functional, integrated, regression). Monitored testing status, Managed defects/issues/environment readiness and other relevant to UAT tasks. Created Data and Executed/Validated/Analyzed test cases/outputs and created Results/Exit reports and Defects. Lead UAT session with SMEs and ongoing UAT Defects management meetings Assisting team members on boarding and requirements, use cases, building up test scenarios, cases and execution.Environment: WEB Services, SharePoint, TFS, MS Visio/Project, MS Office, IBM, WebSphere, Java, TSF, SQL Developer, SQL

Data Dictionary, SQL, Go Secure, Go PKI, PL/SQL, VB Script & Java Script, HTML

3. MINISTRY OF NATURAL RESOURCES & FORESTRY (MNRF) – TORONTO ON Feb 2015 - Jun 2015SR. QA Analyst – contract (Middleware Oracle Upgrade & Enhancements, Support fixes for eDWIS, eFORMS, LILI)Estimated, planned testing activities. Managed test execution and defects’ fixes and retesting in mid-tier environment.Environment: Windows XP. WEB Services, IBM WebSphere, Java, SQL Developer, IBM Clear Quest, RTC, RQM, SQL Data

Dictionary, SharePoint, MS Office, IBM Clear Quest, SQL, PL/SQL, VB Script & Java Script, HTML, Oracle 11G, MS-SQL Server, Programs: eDWIS – Drinking Water Information system, eFORMS, LILI.

4. MCSS MINISTRY OF COMMUNITY AND SOCIAL SERVICES (MCSS) – TORONTO ON Jul 2013 - Dec 2014SR. QA Analyst/Lead (L3) – contract (SSSMP-Social Services Solutions Modernization (Curam /COTS/SAMS))Estimated, planned testing activities, timelines, required resources. Managed test execution and defects fixes/retesting. Coordinated QA/UAT/Environment training.Environment: Windows XP. ETL, Informatica, WEB Services, IBM WebSphere, J2EE, Java, Oracle, SQL Developer, IBM SQL

Data Dictionary, Case Management Applications SAMS/Curam, SOA, HPQC, Ultra Edit, Notepad++, SharePoint, MS Office/Visio/Project, Interfaces, Cognos RPTs. Programs: Ontario Works, Temp Care, Emergency Assistance, Ontario Disability Support Program & Assistance for Children with Severe Disabilities.

5. MTO MINISTRY OF TRANSPORTATION (MTO) – TORONTO ON Jan 2012 - Apr 2013SR. QA Testing Specialist – contract (ESDI to SODP Migration; ODLR, BDE projects)Estimated, planned testing activities. Managed test execution and defects’ fixes and retesting in mid-tier environment.Environment: Windows XP. Mainframe (LCS Vehicles & LCS Drivers systems), Mercury Quality Centre, IBM Rational Clear

Quest, Oracle, SQL, Java1.5, J2EE, Jet Speed, SQL, PL/SQL, VB Script & Java Script, HTML, PRDC, Case Management, ESDI, OMS, RMS, AUDIT, Web Apps, Tools/Logs/Messages/Reports, SharePoint, ECM/DM, IBM WebSphere, Java, .NET, Multi-Tier, Object-Oriented, Mainframe/Test Imitator, SoapUI, Load/Performance env.

6. MMAH MINISTRY OF MUNICIPAL AFFAIRS AND HOUSING (MMAH) – TORONTO ON Dec 2010 - Oct 2011QA Manager – contract (SDCM project)


Managed Migration/Redeployment of MMAH all computer applications from cluster Legacy Data Centre into new computer hardware located within the centrally managed data centres.Environment: Windows XP, Oracle, SQL, Multi-Tiered environment, Load/Performance/Reports Test environments, Case

Management Applications, HPQC, QTP, SharePoint, ECM/DM, MS Office, MS Visio, MS Project.MMAH Applications (AIMS, LUPIN, IEU-CASELOAD, IEU-LETTERPROD, PSD, FIR, MARS, CFU, MPMP, MPAS, CCmMERCURY, QUARTS, DART, TPA-MOHRRIS, CMORE, CMORE-INTRN-QUERY, LTB-CASELOAD, LTB-CASELOAD-INTRNT-QUERY, CIMS) and MCI Applications (AMOOHP, OHP, PNP, STARS).

7. CIBC FINANCE TECHNOLOGY (CIBC FT) – TORONTO ON Jan 2010 - Nov 2010System Integration Test Manager – contract (HST project, wide range of Applications)Coordinated software release and facilitated effective communication with the various development, business and operational groups. Led change management initiatives (applications: E-SOURCE, GZ, GLM (50-feeds applications), ABGL (250 feeds applications), RPT) Planning, Execution, and Implementation.Environment: Windows XP. Mainframe, Unix, Multi-tiered environment, HPQC, QTP, Oracle, SQL, LCS, MS Office, MS Visio,

MS Project, Case Management Applications, IBM WebSphere, Java, .NET, Multi-Tier applications, E-Source (PeopleSoft, Ariba), GZ & GLM, ABGL, REPORTS Chrystal & Cognos, SharePoint, Citrix.

8. MTO MINISTRY OF TRANSPORTATION (MTO) – TORONTO ON Jun 2009 - Dec 2009

SR. QA Specialist – contract (ESDI to SUE Migration project)Estimated, planned testing activities. Managed test execution and defects’ fixes/retest in mid-tier environment.Environment: Windows XP. Mainframe, Multi-tiered Environment, Web, Mercury HP QC, IBM Rational Clear Quest, Oracle,

SQL, Case Management Systems, ESDI, Kiosk, OMS, AUDIT, Web Apps, IBM WebSphere, Java, .NET, J2EE, Jet Speed, SQL, PL/SQL, VB Script & Java Script, HTML, Multi-Tier Object-Oriented environment, Mainframe Tools/Logs/Messages/Reports, LCS (Carrier System, Driver and Vehicle), MS Office/Visio/Project, SharePoint, ECM/DM, Load/Performance Test environments.

9. MINISTRY OF CHILDREN, YOUTH AND SOCIAL SERVICES (MCYSS) – TORONTO ON Jan 2009 - May 2009SR. QA Lead – contract (SDLC Improvement project)Analyzed existing SDLC process in cluster and prepared GAP analysis between existing processes and best practices. Delivered effective/efficient solutions/QA standards, new process flow to map best practices to CYSSC needs. Presented new processes to steering committee and worked with CYSSC resources to implement approved process improvementsEnvironment: Windows XP, MS Office, Case Management System, SDMT (Service Delivery Model Technology), UML Process

Models and Activity Diagrams, MS Visio, MS Project, PowerPoint, SharePoint.

10. MTO MINISTRY OF TRANSPORTATION (MTO) – TORONTO ON Aug 2008 - Jan 2009

QA Analyst – contract (Ignition Interlock and Reduced Suspensions project(s))Estimated, planned testing activities. Managed test execution and defects’ fixes/retest in mid-tier environment.Environment: Windows XP. Mainframe, Web Applications, WebSphere, .NET, Java, Oracle, SQL, Visio, Power Designer, UML,

Mid-Tier Object-Oriented environments, Ignition Interlock, Reduced Suspensions, LCS (Driver & Vehicle systems), HPQC, Rational Clear Quest, Mainframe IMS/DB2, MS Office, SharePoint, ECM/DM.

11. MINISTRY OF GOVERNMENT SERVICES (MGS) – TORONTO ON Apr 2008 - Aug 2008

QA Analyst – contract (Kiosk Project)Interfaced with clients to determine system requirements. Strategized project scoping and specifications documents, to clearly communicate the project roadmap. Estimated, planned testing activities. Managed test execution and defects’ fixes/retest in mid-tier environment. Worked with Designers/Testers/BA/Clients to ensure system design/built met requirements/clients expectations.


Environment: Windows XP. Mainframe, Web Applications, WebSphere, Java, .NET, Oracle, SQL, Visio, Power Designer, UML, Rational Clear Quest, Multi-tier Object-Oriented Environment, Web, Kiosk, OMS, LCS (Driver/Vehicle systems)

12. MTO MINISTRY OF TRANSPORTATION (MTO) – TORONTO ON Dec 2006 - Apr 2008

QA Analyst – contract (SO-eTRANS, PRDC, IRP, ARIS, BDE, Kiosk, Carrier-Impoundment Program) Estimated, planned testing activities. Managed test execution and defects’ fixes/retest in mid-tier environment.Environment: Windows XP. Oracle, SQL, Web-Based, Multi-tier, Object-Oriented, Mercury QC, Clear Quest and Mainframe

LCS (Driver, Vehicle, Carrier systems), Case Management Applications, OMS, CVIP, ARIS, IRP, MS Office, SharePoint, ECM/DM.

13. TORONTO TRANSIT COMMISSION (TTC) – TORONTO ON Dec 2006 - Apr 2008SR. QA Analyst – contract (WTIS Taxi Reconciliation (TR) and Crew Scheduler (CR) projects)Estimated, planned testing activities. Managed test execution and defects’ fixes/retest in mid-tier environment.Environment: Windows XP, Web Services, UNIX, MS Office, Oracle 9i, Ingres r2, SQL, Open Road, .Net, Lotus Notes, IVR,

Server Road (Windows virtual server), WTIS wheel-trans, TR application, WTIS CR Mainframe focus).

14. TD WEALTH MANAGEMENT – TORONTO ON May 2005 - Nov 2005Lead IT Analyst – contract (TD Vantage x .eye project)Coordinated System Integration and Regression testing activities. Delivered effective/efficient solutions by meeting key project milestones and overall project deliverables.Environment: Windows NT, XP, Web, UNIX, Oracle, SQL, MS Office, TD Vantage x .eye, Case Management Applications,

Load /Performance Test environments, Flat Files, Logs, Reports.

15. CIBC WEALTH MANAGEMENT – TORONTO ON Aug 2003 - Apr 2005QA Coordinator – contract (CPAS –CIBC RRSP Group Investment project)Estimated/Planned, timelines, scope, efforts/resources requirements for CPAS-CIBC RRSP Group Investment (Fixed Income, Equities, Foreign Exchange, and Mutual-Funds). Coordinated software release and facilitate effective communication with development, testing, business & operation teams. Environment: Windows NT, Web, UNIX, COINS, CORFAX, Oracle, SQL, MS Office, Case Management CPAS, SharePoint.

16. CITI CANADIAN INFORMATION TECHNOLOGY INSTITUTE – TORONTO ON Sep 2001 - Jan 2002Quality Assurance Consultant – contract (QA/Software Testing Methodologies) Developed Testing training materials and User Guides. Administered Coordinating and Training. Environment: Windows NT/95 PowerPoint, Page maker, MS Word/Excel, QA Methodologies /Techniques /Standards

17. SYSTEM XCELLENCE (SX)– MILTON ON Nov 2000 - May 2001QA Lead – contract (Pharmacy Benefit System (PBS), wide range of First Health projects)Coordinated testing activities/releases for PBS applications (GUI windows client (Power Builder 7.0), Server back-end processes (UNIX, ORACLE 8i), & Real time transactions processing claims. Performed System, Integration, Regression, Performance and Smoke tests. Facilitated effective communication with development, testing, business & operation teams. Environment: Windows NT, Web, UNIX, Oracle, SQL, Toad, Pharmacy Benefit Systems, Region Health Plans, RxClaims, Self-

Insured Empl. Groups, Medicare, Health Care Payor Organizations, Data/Case Management, Power Builder 7.0

18. CANADIAN DEPOSITORY FOR SECURITIES (CDS) – TORONTO ON Jun 2000 - Sep 2000

QA Lead – contract (Capital Markets / ATON III Project) Coordinated testing activities and release “ATON III” – electronic account transfer (Passport 3270/ ATT-Messages Tool)Environment: Windows NT Server, Terminal Emulation for WinNT, IBM Mainframes, Mercury Test Director, WinRunner,

Automated CDS Msg. tool (Mainframe), Lotus, ATON III (Acc. Transfer Online Notifications for Capital Markets.


19. CANADIAN FINANCIAL DATA SERVICES (CFDS) – TORONTO ON Dec 1999 - Jun 2000Software Test Analyst – contract (Diverse range of projects for 14 Mutual Funds Companies)Managed UAT test activities/documentation for diverse range of Projects in UAT output from XEBEC/MOORE to ensure successful delivery of changes to business systems and processes (diverse range of projects, Tax Slips, Confirms and Statements (Broker, Rep, Client vr.) in UAT/Production OPC interface for 14 Mutual Fund Companies.Environment: Windows 3.1/NT, OS/2 WARP, Web Applications, DB2, Oracle, SQL, UNIX, CORFAX, UAT Output Products

(Statements for 14 Mutual Fund Companies), Reports, Flat Files, Case Management Applications.

20. CIBC SECURITIES – TORONTO ON Aug 1998 - Nov 1999Software Test Analyst – contract (Diverse range of financial projects)Estimated, planned testing activities. Managed test execution, Batch and defects’ fixes/retest for financial applications: Single Sign On, Investors Edge, MFED, Idea LLLP, SI Choice Funds, E.S. Group Changes, and Industry Wide Test, Case Managm, CorfaxRan Batch run and performed Connectivity, Regression, Performance, UAT testing for listed above applications and Colfax patches: Month/Year end Process, UPD & RPT Night Runs and Cash Sweep.Environment: Windows 3.1/NT/XP, OS/2 WARP, Web Applications, Oracle, SQL, DB2, Access, UNIX, CORFAX, MS-office, IVR.

21. SOFTEST CONSULTING – TORONTO ON Apr 1998 - Jul 1998Software Tester – contract (Billing, Payroll and HR projects)

22. ROSINVEST INSURANCE – MOSCOW RU Sep 1996 - Feb 1998Quality Assurance Engineer – permanent (Diverse range of Insurance projects)

23. ZNIB RESEARCH BUREAU – MOSCOW RU Sep 1989 - Apr1994Statistical Analyst – permanent (Natural Resources/Atmospheric Pollutant Data projects)

ACHIEVEMENTS / RECOGNITION Recognition by e-mail for successful implementation from multiple companies worked for. Presented recognition & award for outstanding achievement & successful implementation of WT IVR upgrade (TTC) Awarded for outstanding achievement & successful implementation of Pharmacy Systems & RX-Claims (SX) Awarded for Service Ontario eTRANS and Online Driver Renewal projects (MTO)

EDUCATION / TRAINING

2015 Government/Ontario Supervisor & Worker Health & Safety Certification & AODA Training2015 Government/Ontario Plainview PRISMS – Time Sheets new reporting (Basics & Advanced)2014 & 2016 Robbins Research – FL Lauderdale Unleash the power within (50 HR of Training)2012 MTO - Toronto ON Using Soap UI / Schemas Training Course2011 MMAH - Toronto ON QA/SDLC Methodologies Training Course2010 CIBC - Toronto ON Your Role as a Leader Course + Exam2010 CIBC - Toronto ON QA CETM Testing Methodology Course + Exam2010 CIBC - Toronto ON CMTT Basics (Parts: 1, 2, 3, 4, 5) Training Course + Exam2010 CIBC - Toronto ON Information Security Training (1-4) + Exam2009 Sheridan College – Oakville ON Business Analysis Course2009 Sheridan College – Oakville ON Fundamentals of Project Management Course2009 Nobleinc - Toronto ON IIBA Unified Process & UML Course2008 MTO - Toronto ON Toast Masters - Communication & Leadership Development


2006 The Landmark Education - Toronto ON Leadership Knowledge & Techniques Training (50 HR of Training)2005 Peak Potentials Training – New Jersey US Leadership Seminar, Certificate (50 HR of Training)2004 Peak Potentials Training – Toronto ON Business/Associates/Family & strategies to master relationships (50 HR)2003 Sheridan College – Oakville ON Canadian Microeconomics1998 Quality Assurance Institute – Toronto ON QA & Software Testing Training1994 Computer Tech. School – Moscow RU QA & Fundamentals of Software Development1989 Economic – Construction University Math and Statistics

2017-01-03 - qa testing specialist resume

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