Designed to meet workforce assessment, training and placement service needs

MS Comprehensive Workforce Training & Education Act of 2004 Designed to meet almost any workforce assessment, training and placement service need with the leadership and technical guidance of the Mississippi Community College Board

3...Service Locations & Areas4...About Northwest

5...Manufacturing/Distribution16...Safety/Health & OSHA Compliance

22...Soft Skills24...Career Readiness/Assessment

27...Contact Information

WIN Job CenterThe Workforce Innovation and Opportunity Act (WIOA) is funded by the Mississippi Partnerships Workforce Development Board and Three Rivers Planning and Development District, Inc. The Workforce Investment Network (WIN) in Mississippi provides convenient, one-stop employment and training services to employers and job seekers. Northwest is the One-Stop Operator of the WIN Job Centers in Byhalia, Oxford and Senatobia and provides WIOA career and training services to residents and employers in Benton, Calhoun, DeSoto, Lafayette, Marshall, Tate and Yalobusha counties.

1) Stable funding source through unemployment tax2) Revenue stream, not appropriation

3) Customized training for diverse needs

Why does Workforce Development in Mississippi work?

Table of Contents

state workforceinvestment board

state community& junior colleges

member districtworkforce councils15151

support new &existing industry

economicprosperity

improvedquality of life

better educated &trained workforce

create new highskill, high pay jobs

Mississippi

Oxford Office

Olive Branch Office

Senatobia Office

ABE/GED Class

On-Site Training

Northwest Campus

Workforce Training Site

WIN Job Center

3

DeSoto

TunicaTate

Marshall Benton

Lafayette

CalhounYalobushaTallahatchie

QuitmanPanola

Company delivered, employer-provided instructor Vendor trainingTrain-the-TrainerTravel (trainer or vendor)

On sitePartner siteOn campus

Open to industry

College-delivered training Reimbursement

Consortium Training

Graduating transfer champions: Academic Education Northwest offers students the first two years of their four-year education at 1/3 the average price of state universities. ALL university-parallel coursework transfers seamlessly to any MS public college with an Associate of Arts from Northwest.

Providing a path to a brighter future: ABE/GEDTwelve service locations for Adult Basic Education/GED preparation, enrolling five times per year. MI-Best initiative combines GED prep, career education and workforce development to maximize students’ learning and earning potential.

Graduating career-ready professionals: Career-Technical EducationGet the skills you need for the career you want in eight weeks to 24 months in a variety of industries, including man-ufacturing, distribution, healthcare, business, IT, agriculture, transportation, automotive or service with an Associate of Applied Science, Career Certificate or Technical Certificate.

Continuing EducationNon-credit and CEU credit classes available. Learn a new hobby or skill, including basic computer literacy, beginning Spanish, Microsoft Office and many more. Kids Kollege for ages six and older. Lifelong learners welcome!

We know OnlineWith 17 fully online degree programs and hundreds of courses offered online in Academic Pathways and Career & Technical Programs, eLearning offers the flexibility busy students need. National ranked #10 in the Best Online Colleges for 2016, you can expect a first-class learning experience from the comfort of home.

Classification: Public, two-year community college Year Established: 1928 Accredited: Southern Association of Colleges & Schools Undergraduate Degrees: Associate of Arts, Associate of Applied Science, Career and Technical Certificates Undergraduate Enrollment: 7,799 (Fall 2015)In-state: 96.2% Out-of-State: 3.8% On campus: 12.7% Commuter: 87.3%Tuition: Full-time MS students per year $2,800; Full-time, non-resident per year $5,200Programs & Pathways: College-parallel pathways in business, education, social science, fine arts, language and communications, natural sciences, mathematics; associate degree nursing; career certificate, technical programsLocations: Senatobia (main, residential), Southaven and Oxford (commuter campuses); centers in Olive Branch, Ashland; Online with eLearning

$2,800

Five convenientcampuses

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WeldingManufacturing

BasicSkills

MachiningDistribution

BasicSkills

Online or On-campus Associate Degrees

Career and Technical Certificates

Advanced Manufacturing/Distribution Pathway

Online Improvem

ent Resources

Workforce Development Training

IndustrialMaintenance

WIN Job CenterBatesville | Byhalia | Oxford

Pittsboro | Senatobia | Southaven

CRCCareer-Readiness Certificate

In-person

Start Here

Here you will find our principle manufacturing and distribution training. Other customized training topics can be offered through Northwest Workforce Development to meet industry-specific needs.

Industrial Mechanical Skills Training (42 Hours)

Industrial Hydraulics/Pneumatics (56 Hours)SafetySymbolsCircuit diagramsTanks and filtersPumps and pressure regulators

Manual controlsPilot operated controlsElectric controlsSingle-acting cylinders

Double-acting cylindersFlow controlCylinder cushions

SafetyMechanical drive systems

Belt drivesChain drivesGear drives

Shaft alignment and coupling

BearingsGaskets and sealsLubricationClutches and brakes

Industrial Electricity I (28 Hours)Electrical safetyElectrical theoryVarious voltage systemsElectrical symbols and diagramsUse of metersOhm’s LawBasic operation of transformersMotorsConductorsNational Electrical CodeVoltage drop

Industrial Electricity II (28 Hours)Electrical safetyTroubleshooting Fuses Starters MotorsPrintsMeters Volts Ohms AmpsBasic motor controls

Industrial Electricity III (28 Hours)SafetyIndustrial motor controlsDC motor speed controlsAC motor speed controls

Industrial Electricity IV (14 Hours)SafetyBasic troubleshooting of PLC controlled machine operations without a computer (not a programming class)

NFPA 70E - Arc Flash Electrical Safety

OSHA, NEC, and NFPA 70EElectrical safety in the workplaceElectrical accidentsFireShockArc FlashArc BlastProcedures and plansLockout/Tagout

Qualified & unqualified workersFlash hazard analysisHazard risk analysisFlash protection boundariesEnergized work permitsLevels of personal protective equipmentAuditing and record keeping

Industrial Electrical (98 Hours)

SafetyTemperaturePressure & level

FlowOpen loop controlsClosed loop controls

Basic Process/Control Instrumentation Training (35 Hours)

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Level 1 – Low Voltage (600 Volts and Less) 8 hoursLevel 2 – High Voltage (Above 600 Volts) 8 hoursUpdate – 4 hours

Electrical safety and proceduresSensing and actuating field devicesLadder logic and electrical continuityBinary and hexadecimal number systemsFile and addressing structureCreating and opening projectsDownloading and uploading projectsInput, output and branch instructionsSinking and sourcing devicesOnline project monitoringTimer and counter instructions

SafetyIdentifying system and software componentsCommunicating with a Logix 5000 controllerInterpreting RSLogix 5000 project organization and executionIdentifying local I/O tagsDrafting basic ladder logic Editing ladder logic online

Modifying timer and counter instructionsMonitoring arrays and tags of user-defined data typesDocumenting and printing componentsApplying preventive maintenance and troubleshooting strategiesForcing I/O and toggling bitsManaging project files

SafetyOperator panelAdvanced: buttons, indicators, display, gauges, graphs, trending, alarms, etc. AnalogConfiguration, engineering units, coordinate variable inputs with operator panel display

Network communicationsPLCs to PLCsOperator panel to PLCOperator panel to multiple PLCsMultiple operator panels to multiple PLCsMessagesOther programming options

Basic RSLogix 5000 Programming (42 Hours)RSLogix 500 (84 Hours)Basic RSLogix 500 Series (42 Hours)

Advanced RSLogix 500 Series (42 Hours)

CompactLogix/RSLogix 5000 (84 Hours)

Advanced RSLogix 5000 Programming (42 Hours)SafetyDeviceNet setupRSNetWorx scanner setupDeviceNet photo switchDeviceNet limit switch

DeviceNet to PowerFlex 40 variable speed driveThree phase motorDeviceNet to color PanelView 600

Safety for people and machinesField wiring AC and DCTroubleshooting without laptopTroubleshooting with laptopMonitoring data table filesFind, go toFaultsForceTool bars

Wonderware (70 Hours)

Create an InTouch ApplicationConfigure a DA ServerEstablish communication with I/O- aware programsCreate, export, and import tagsTest and monitor tagsBuild custom symbols

Configure InTouch alarmsConfigure securityView data in real-time trendsBackup and restore InTouch applicationsDistribute an application to the production environment

This course is designed for individuals seeking instruction in basic to advanced application design in the Wonderware InTouch Visualiza-tion software. In this course, students will learn to utilize tools such as DAServer to set up communications between Wonderware and programmable logic controllers, WWClient to test communications and operation, and Wonderware InTouch to create custom control applications. Concepts include application design and basic discrete control, alarms, batch systems, multi-lingual displays, custom scripts and interfacing to web & printing services.

SIEMENS Step 7/TIA Portal Training (70 Hours)Part I (35 Hours)Intro to Siemens PLCsMemory allocationBasic programmable instructionsLadder logic and motor controlCountersTimersMath instructionsData manipulation instructionsAnalog inputsAnalog outputs

Part II (35 Hours)Program control instructionEvent sequencing instructionsServo and motion controlBasics of HMI operationHMI application editingPLC system troubleshooting

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Troubleshooting (40 Hours)

Read and interpret electrical diagramsRead and interpret pneumatic diagramsRead and interpret mechanical diagramsUsing test equipment for troubleshootingFault analysis and correction

Logical troubleshooting techniquesFault isolationSignal flow pathsPower supply checksController input device functionalityOutput devices and verificationControl voltage checks

This course is designed for industrial technicians who have some background in basic industrial control systems, including, but not limited to, electrical power, motor control systems, programmable logic controllers and fluid power. This is not an introductory course to the topics previously mentioned, but rather a course in applying existing knowledge in those topics to a systematic approach toward troubleshooting a complex automated system.

Robotics Training (42 Hours)

Safety rules and proceduresRobot characteristicsRobot componentsWork envelopesRobot actuationInput devices

Robot performance evaluationBasic programmingEnd effectorsVisual and tactile sensorsBasic troubleshooting

This course is designed to introduce participants to industrial robotics. The training covers “Handling Tool Operations” and “Vision Operation” for Fanuc robotics. The course content will also include training in the operations for KUKA robotics. Fanuc and KUKA manufacturer brand certifications are available.

Welding Training NWCC can offer welding to include arc, MIG, and TIG that can include certification for participants through the American Welding Society. Classes are tailored to fit the business/industry’s needs.

Introduction to Air Conditioning for Industry (24 Hours)This course is designed to give industrial maintenance technicians an introduction to air conditioning systems. The course will cover theory, concepts, components and basic troubleshooting skills of air conditioning systems. Topics will include: basic refrigeration cycle, system components, cleaning, charging, and evacuation of a system.

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Machining for Maintenance Program

Micrometers (outside, inside and depth)CalipersDial indicatorsGage blocksCommon shop math problems & calculationsLayout projects using semi-precision & precision layout tool

Introduction to Safety, Precision Measurement, Machine Tool Math & Layout Procedures (24 Hours)

Introduction to the Lathe (40 Hours)

Parts of the latheSimple turningExternal threadingBoringInternal threadingBroaching

Learn to effectively use the lathe and lathe accessories

Introduction to the Mill (40 Hours)

Parts of the millVise and part indicatingDrilling and slottingBoringCutting shaft keyways

Learn to effectively use the mill and its accessories

Introduction to the Surface Grinder (24 Hours)

Parts of surface grinderWheel dressingGrinding blocks square and flatAngle grinding

Learn to effectively use the surface grinder and its accessories

CNC Machining Program

Micrometers (outside, inside & depth)CalipersDial indicatorsGage blocksCommon shop math problems & calculationsCommon G codes

Introduction to Safety, Precision Measurement, Machine Tool Math, and G Codes (24 Hours)

Introduction to the CNC Lathe (40 Hours)

Parts of the latheSimple turningRadius turningExternal threadingBoring

Learn to write programs to performcommon CNC lathe operations

Introduction to the CNC Mill (40 Hours)

Parts of the millVise and part indicatingDrilling and slottingBoring

Learn to write programs to performcommon CNC milling operations

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Introduce and practice with common machine shop measuring instruments

Introduce & practice with common machine shop measuring instruments

Manufacturing Basic Skills Certification Program (87.5 Hours)

Read an orthographic drawingRead various types of drawings used in manufacturing such as isometric, auxiliary & sectional viewsDetermine dimensions from various mechanical drawingsIdentify the amount of variation permitted or tolerances on a feature in a drawingDemonstrate the ability to recognize symbols used in different types of drawings Identify the relationship between groups of parts, drawings and other documents

Manufacturing Basic Skills Certification is the initial course designed to provide the participant with the basic skills needed to be successful to hold a “shop floor” position in a high-performance manufacturing environment. Pre-requisite: A minimum of 4 (Silver Certificate) on the approved sections of the WorkKeys test is required (Reading for information, Locating Information, Applied Math).

Blue Print Reading (14 Hours)

Basic Computer/Employability (10.5 Hours)Run a program from the desktop and Start MenuMicrosoft Word, Excel, Outlook & Internet searches for informationDemonstrate basic skills using a browser and by entering the URLLearn how to complete templatesLearn basic employability skills & the importance of life-long learning

CPR Certification (3.5 Hours)High Performance Manufacturing (31.5 Hours)ISO 9001 Quality Management ToolsStatistical Process ControlIntro to Lean Manufacturing

Lean 5SValue Stream MappingLean Simulation

Learn to calculate simple addition, subtraction, multiplication and division problems with and without a calculatorLearn the commonly used fundamental measures of the metric system, such as length, area and volumeLearn to convert from metric units to English units and reverse

Recognize precision measuring instrumentsDemonstrate the proper use and care of precision measuring instrumentsDemonstrate the ability to measure accurately with metric measurement scales Apply precision measurement devices in simulated job tasks

Precision Measurement, Basic Math & Metric (14 Hours)

Introduction to OSHABloodborne pathogensElectricalExit routes, emergency action plans, fire prevention plans and fire protection

Flammable and combustible liquidsPersonal protective equipmentHazard communicationSafety and health programsMachine guardingWalking-working surfaces

OSHA General Industry Safety Certification (14 Hours)

Reading/writing assignmentsLarge and small group discussionsAudio/visual instruction

Quizzes and examinationsHands-on exercisesModule final examinations

Class Activities:

Students will obtain a basic CPR Certification card from a recognized AHA provider

PRE-EMPLOYMENT TRAINING

Distribution Basic Skills Certification Program (52.5 Hours)Distribution Basic Skills Certification is the initial course designed to provide the student with the basic skills needed to be successful in a high-performance distribution facility. Students will learn the basic skills necessary to successfully hold an entry-level position in a high-performance distribution facility. Pre-requisite: A minimum of 3 (Bronze Certificate) on the approved sections of the WorkKeys test is required. (Reading for Information, Locating Information, Applied Math)

Basic principles of a distribution warehouseQuality and picking processesBasics of inventory controlContrasts of Lean Manufacturing principles in distribution

Lean 5SProblem solving and root cause analysisInternational shipping standards

Introduction to Distribution (3.5 Hours)

Basic Math & Metric (3.5 Hours)Learn the commonly used fundamental mathematical applications of the English Standard and SI metric system.Learn to convert from metric units to English units and reverse.

CPR Certification (3.5 Hours)

OSHA General Industry Safety Certification (14 Hours)Introduction to OSHAWalking-working surfacesExit routes, emergency action plans, fire prevention plans, and fire protectionElectricalPersonal protective equipmentHazard communication

Hazardous material in a distribution settingEmergency response guideErgonomics in the workplaceMachine guardingBloodborne pathogensMaterial handling

Basic employability skills and the importance of life-long learningDiversity in the workplaceTeamworkResume writing and interview skills

Employability (3.5 Hours)

Teamwork applicationsBasic RFPulling / Packing/ Restacking

PalletizingShrink wrapApplied safety

Warehouse Simulation (7 Hours)

Students will obtain a basic CPR Certification card from a recognized AHA provider

Forklift Operation (17.5 Hours)Sit, Stand, and Order-pickerSimulationSkills check-off

15

Our course offerings seek to address the most current and prevalent issues in safety, health and OSHA compliance. Courses are designed for both supervisory and non-supervisory employees. Other customized training topics can be offered through Northwest Workforce Development to meet industry-specific needs.

First Aid/CPR/AED training is offered through the American Red Cross or American Heart Association.

First Aid/CPR/AED

Standard First Aid with CPR/AED - Adult (6.5 Hours)Before giving careChecking an ill or injured personBreathing emergencies and conscious choking-adultCardiac emergenciesCPR and unconscious choking-adultAED-adultSoft tissue injuriesInjuries to muscles, bones and jointsSudden illnessHeat and cold-related emergencies

Introduction to Design & Implementation of Health & Safety Programs (3 Hours)

Benefits of an effective health and safety programIntroduction to OSHA standardsImportance of recordkeepingImportance of health and safety proceduresHow to begin to design an effective health and safety programSteps to implement a health and safety programOverview of health, safety and compliance training

This course is designed for management of companies that are seeking to develop or improve their health and safety programs.

Standard First Aid with CPR-Adult – 5.5 hoursCPR/AED – 4.5 hoursStandard First Aid – 3.5 hoursAdult CPR – 3.5 hoursAdult AED – 1.5 hours

Other classes

Note: Classes can also be offered that include child and infant CPR.

OSHA 30-Hour General Industry Outreach Training Program

Introduction to OSHAManaging safety and healthWalking and working surfacesMeans of egress and fire protectionHazardous materialsPersonal protective equipmentPermit-required confined spacesLockout/tagoutMaterial handling

Machine guardingWelding, cutting and brazingElectrical and safety-related work practiceHazard communicationIntroduction to industrial hygiene/bloodborne pathogensRecordkeepingErgonomicsSafety and health programs

This course provides compliance safety training to prepare those employees who have supervisory responsibility in safetyand health programs. Participants who successfully complete the training receive an OSHA course completion card.

OSHA 10-Hour General Industry Outreach Training Program

Introduction to OSHAWalking and working surfacesMeans of egress and fire protection

Electrical safetyPersonal protective equipmentHazard communication

This course will introduce the employee to workplace health and safety practices and OSHA standards. Participants whosuccessfully complete the training receive an OSHA course completion card.

Hazardous materialsMachine guardingIntroduction to industrial hygieneBloodborne pathogens

ErgonomicsFall protectionMaterial handlingSafety and health programs

Choice of three or more of the following topics:

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Awareness Training

Bloodborne Pathogens Awareness (2 Hours)Introduction to OSHA standard for bloodborne pathogensDisease transmissionExposure control planPersonal protective equipment to prevent transmission

Hazard controlsCoping with emergenciesIncident reportingHepatitis B treatment

These classes are intended for general employees, those who are around these possible hazards. Additional training is required for affected employees. For example, all employees in an industrial setting should complete Lockout/Tagout Awareness Training while employees who perform lockout/tagout procedures should complete Lockout/Tagout Training.

Lockout/Tagout Awareness (2 Hours)Introduction to OSHA standard for hazardous energy controlHazardous energy control programWho can implement lockout/ tagout

Types of hazardous energy: Electrical Hydraulic/pneumatic Fluids and gases Mechanical

Confined Space Awareness (2 Hours)Introduction to OSHA standard for confined spaceDefinition of a confined spaceConfined space hazardsUse and need for a confined space permit

Hazard Communication (HazCom) Awareness (2 Hours)Introduction to OSHA standard for hazard communicationSafety Data Sheet (SDS)Importance of labelingIncidents and reporting

Lockout/Tagout (4 Hours)

OSHA standard for lockout/tagoutTypes of hazardous energy Electrical Hydraulic/pneumatic Fluids and gases MechanicalHazardous energy control program

When to implement lockout/tagoutWho can implement lockout/tagoutHow to implement lockout/tagoutHow to end lockout/tagoutSpecial lockout/tagout circumstances

This class is intended for those who are authorized to perform lockout/tagout procedures.

Safe Lifting (2 Hours)Why back safety is importantProper lifting and carrying techniquesUse of equipment

Avoidance of injuries: Providing support Protecting the back

Annual Refresher/Update Training for General Industrial Safety andHealth Compliance (4 Hours)

HazCom awareness refresher/OSHA standard updatesBloodborne pathogen awareness refresher/OSHA standard updatesLockout/tagout awareness refresher/OSHA standard updatesConfined space awareness refresher/OSHA standard updates

This class is intended for those who have completed initial HazCom, bloodborne pathogen, lockout/tagout and confined space awareness training.

Ergonomics for the Workplace (4 Hours)

Workplace conditions that may contribute to injuriesFactors that contribute to injuriesRecognizing possible hazardsRepetitive motion

Ergonomics and musculoskeletal disordersWorkplace practices and programs to control ergonomic hazards

This class is intended for those employees who have supervisory responsibility in safety and health programs.

Permit Required Confined Space (4-6 Hours)

Definition of a confined spaceConfined space hazardsPreparing to enter a confined spaceIdentify the roles and responsibilities of the entrant, attendant and management as defined by OSHA Use and need for a confined space permit

Confined Space Rescue (4 Hours)

OSHA standard for confined space Identify rescue team membersRoles and responsibilities of team members

Identify other required training for team membersDevelopment of proceduresRescue and emergency services

Pre-requisite: Permit Required Confined Space

Personal Protective Equipment

Eye and face protectionRespiratory protectionHead protection

Foot protectionElectrical protective equipmentHand protection

Length of training and topics vary depending on the type of equipment used and the environment in which it is used.

OSHA standard for confined space

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Powered Industrial Lift Truck Operator Safety and Certification (4 Hours)OSHA standard for powered industrial lift trucks

Workplace-related topics: Surface conditions Load composition and stability Pedestrian traffic Narrow-aisle and restricted-area operation Ramp and sloped-surface operation Operating the vehicle in closed environmentsOperator evaluation

Powered Industrial Lift Truck Train-The-Trainer (8 Hours)

How to follow OSHA requirements to conduct operator training and evaluationsIdentify types of testing to judge trainee’s competencyIdentify pass/fail requirements for traineesHow to conduct hands-on operator evaluation

OSHA standard for powered industrial lift trucks

Material Handling (hoist/crane/rigging training) (4 Hours)

Pre-use inspectionUnderstanding load to be movedUnderstanding equipment and components to be used

Safe operation proceduresOperator responsibilities

OSHA standards that apply to hoists, cranes and rigging

Truck-related topics: Visibility Fork and attachment limitations and use Vehicle capacity Vehicle stability Pre-use inspection Refueling and changing/ charging batteries Operating limitations

Incident Command for Emergency and Disaster Response to Chemical Releases (8 Hours): OSHA regulation 29 CFR 1910.120 (q)(6)(v) requires the implementation of an Incident Command System (ICS). Participants will learn how to develop and implement an ICS in the industrial sector.

Operations Level for Emergency and Disaster Response to Chemical Releases (8 Hours): First responders at the Operations Level respond defensively to releases or potential releases of hazardous substances to protect nearby persons, property or the environment. They are trained to contain the release from a safe distance, keep it from spreading and prevent exposure.

Technician Level for Emergency and Disaster Response to Chemical Releases (24 Hours): This course provides training for industrial Hazmat and spill response teams, and industrial emergency response personnel as outlined in OSHA 29 CFR 1910.120(q). Hands-on exercises in full personal protective equipment are conducted on site.

Emergency and Disaster Response to Chemical Releases Refresher (Technician/Operations Level) (8 Hours): This course is the annual refresher to the Industrial Emergency and Disaster Response to Chemical Releases course (29 CFR 1910.120). Fulfills the requirement for both technician and operations level personnel.

Hazardous Wastesite Supervisor (8 Hours): This course covers the training requirements for on-site supervisors in hazardous wastesite operations (29 CFR 1910.120). This course may be used as a refresher for supervisors.

Hazardous Wastesite Worker (HAZWOPER) (40 Hours): OSHA regulations under 29 CFR 1910.120 require 40 hours of safety training for hazardous wastesite workers and supervisors involved in activities that expose or potentially expose them to hazardous substances and health hazards above permissible levels. This “hands-on” course covers all regulations. On-site simulations are conducted.

Hazardous Materials TrainingDOT Haz-Mat (8 Hours)For managers and employees who prepare hazmat for transportAccording to the Department of Transportation, all employees who handle or ship hazardous material must be instructed in these requirements and be certified by their employer to perform those duties.

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Teamwork, problem solving, computer concepts,public speaking and leadership skills are just a few of

the soft skills your Workforce Development Coordinatorcan build to meet your organization’s needs. Other customized training topics can be offered through Northwest Workforce

Development to meet industry-specific needs.

Team-oriented Problem-solving (16 Hours)

Fundamentals of teamingBenefits of teamingCharacteristics of effective teamsTeam formationCommunication within teamsTeam activities

Module 1

This program presents the fundamentals of team building, team communication, behavioral styles and team problem-solving processes. The program has specifically been designed for shop floor employees in manufacturing and distribution environments. However, the program can be used to train employees at all levels. The program is presented as four modules. To receive maximum benefit from this training, the company should appoint a team champion that will work with teams as they form and assist with the initial problem-solving activities.

Behavioral StylesDISC profileBenefits of diverse behavioral styles in a team environment

Module 2

Module 3 & 4Overview of lean principles and how/why problem solving is an important part of the lean environmentSystematic approach to problem solvingTeam Problem-Solving Worksheet Step 1 - Develop a problem description Step 2 – Develop a contain plan Step 3 – Conduct problem investigation Step 4 – Detail corrective/preventive action Step 5 – Follow-upRecord keepingProblem-solving activity

Vital Learning Supervisory/Leadership SeriesThis training is designed to meet the needs of frontline supervisorsand team leaders. Each topic is a four-hour module.

Essential skills of leadershipEssential skills of communicatingCoaching job skillsResolving conflictsSupporting changeEffective discipline

DelegatingCommunicating upManaging complaintsDeveloping performance goals and standardsProviding performance feedback

Vital Learning Customer Service Series

Other soft skills training:Computer trainingQuality conceptsLean manufacturing

Development Dimensions International (DDI)Covey: 7 Habits of Highly Effective People

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Numerous surveys have demonstrated a gap between the current workforce and the basic skills needs of employers. To reduce the cost of remedial training and lost efficiency, moreemployers are implementing pre-employment assessments to identify these skills prior to hiring.

What is a Career Readiness Certificate (CRC)?A CRC is a credential based upon the WorkKeys® assessments that sub-stantiate to employers that an individual possesses the basic workplace skills required for 21st century jobs. Getting a CRC will allow an individ-ual to show prospective employers that he or she possesses the basic skills they are seeking.

Even if an individual has a high school diploma (or GED) or a post sec-ondary degree, the CRC further verifies that he or she can handle tasks that are common and vital in today’s workplaces, such as finding information, reading instructions and directions, and working with figures.

What are the target areas and levels of a CRC?1. Reading for Information: comprehending work-related reading

materials, from memos and bulletins to policy manuals and governmental regulations

2. Applied Mathematics: applying mathematical reasoning to work-related problems

3. Locating Information: using information from such materials as diagrams, floor plans, tables, forms, graphs, and charts

What systems are used to help potential employees qualify for the CRC?For individuals who do not initially achieve the CRC, assessment results will indicate the targeted training needed to achieve the skill levels nec-essary to obtain a certificate. Participating Community & Junior Colleges and WIN Job Centers will assist those individuals with increasing their skill levels. You can get started on your certification by visiting one of the participating sites throughout the state.

What are the benefits to job seekers for obtaining a CRC?Valid proof of an individual’s basic job skillsBetter job opportunitiesCould lead to a potential for higher wagesJob seeker obtains a nationally recognized certificate

Bronze: scores at least a level 3 in each of the three core areas and has the necessary foundational skills for 16 percent of the jobs in the workkeys database

Silver: scores at least a level 4 in each of the three core areas and has the necessary foundational skills for 67 percent of the jobs in the WorkKeys database

Gold: scores at least a level 5 in each of the three core areas and has the necessary foundational skills for 93 percent of the jobs in the WorkKeys database

Platinum: scores at least a level 6 in each of the three core areas and has the necessary foundational skills for 99 percent of the jobs in the WorkKeys database

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The WorkKeys Job Skills assessment system is a product of ACT, Inc., the developer of the ACT Assessment that is commonly used for college entrance testing. The WorkKeys Employment System is a comprehensive procedure for measuring, communicating and improving the common skills required for success in the workplace. WorkKeys is a registered trademark of ACT, inc.

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Coahoma

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Itawamba Community College

The Mississippi Corridor Consortium was established in August 2005 through the combined vision of the presidents of the region’s three community colleges (East Mississippi Community College, Itawamba Community College, and Northeast Mississippi Community College). In June 2007, Northwest Mississippi Community College joined the Consortium. Coahoma Community College joined the Consortium the summer of 2013, making the MCC five colleges strong, serving 27 counties in North Mississippi.

The main objective is to raise the economic competitiveness level of the region. The vision is that this partnership could strengthen the institutions’ ability to provide services in the areas of workforce, community, and economic development throughout the 27 counties. By thinking, planning, and working together through the Consortium, these community colleges could accomplish goals that one could not achieve alone.

CONTACT INFORMATION

Workforce Development(662) 562-3402

Adult Basic Education/GED(662) 562-3401

Continuing Education(662) 562-3349

Workforce Development Coordinator OfficesSenatobia: (662) 560-4196

Olive Branch: (662) 996-1927Oxford: (662) 234-3231

WIN Job CenterWIOA Programs (662) 562-3351

workforce development

For more information, please visit

WWW.NORTHWESTMS.EDU/WORKFORCE27