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56 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD 57 The economic and financial environment 59 The insurance sector 60 Life, health and protection insurance 66 Property and casualty insurance 70 The insurance sector’s financial activity 73 French insurers’ international activity STATISTICS Technical data 75 Premiums 78 Benefits and claims Accounting data 79 All insurance companies 80 Life and composite insurance companies 82 Non-life insurance companies The economic and financial environment 84 Households’ net new financial investments 84 Households’ stock of financial investments 84 The financial markets Employment data 85 Salaried employees of insurance companies 2017: INSURANCE DASHBOARD Because of rounding, the sum of the sub-headings is not always equal to the total.

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Page 1: 2017: INSURANCE DASHBOARD · FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD 59 THE INSURANCE SECTOR 2017 saw modest growth in revenues in the insurance sector, up 1.4% compared

56 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD56 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

57 The economic and financial environment

59 The insurance sector

60 Life, health and protection insurance

66 Property and casualty insurance

70 The insurance sector’s financial activity

73 French insurers’ international activity

STATISTICSTechnical data75 Premiums78 Benefits and claims

Accounting data79 All insurance companies80 Life and composite insurance companies82 Non-life insurance companies

The economic and financial environment84 Households’ net new financial investments84 Households’ stock of financial investments84 The financial markets

Employment data85 Salaried employees of insurance companies

2017: INSURANCE DASHBOARD

Because of rounding, the sum of the sub-headings is not always equal to the total.

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57FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

THE ECONOMIC AND FINANCIAL ENVIRONMENT

Slightly less accommodating monetary policies on both sides of the Atlantic

In the eurozone, 2017 saw significant growth in gross domestic product of +2.6% (compared to +1.8% in 2016), a rise in inflation associated with higher oil prices, and continuing reductions in unemployment, to its lowest level since 2008 (9.1%). The United States’ economy is also recovering. GDP growth reached 2.3% (compared to 1.5% in 2016) and unemployment was at its lowest for seventeen years (4.4%). Thus, economic growth was a little higher in the eurozone than in the United States for the second year running, despite the significant appreciation of the euro against the dollar. Nevertheless, the differences in inflation and unemployment rates once again led the central banks on either side of the Atlantic to pursue different monetary policies. The US Federal Reserve (Fed) continued to raise interest rates with three further increases and, from October, began very gradually to reduce the size of its balance sheet by not reinvesting the proceeds of maturing Treasury securities and mortgage-backed securities. The European Central Bank (ECB) continued its very accommodating monetary policy, although it somewhat reduced the volume of its bond purchases, from €80 bn to €60 bn from April.

Short-term interest rates continued to fall in 2017, moving a little deeper into negative territory and approaching the ECB’s deposit facility rate (-0.4% since March 2016). At the end of 2017, the 3-month Euribor was at the historical low of -0.33%, down 10 basis points compared to the end of 2016. Long-term interest rates did not follow the same trend, rising slightly over the year after falling for two years in a row, although they still remained at historically low levels. Several events contributed to this rise, such as the reduction in the ECB’s purchases and the increase in inflation. Finally, the interest rate on French ten-year OATs (fungible treasury bonds) ended the year at 0.8%, 10 basis points higher than at the end of 2016.

The Paris Bourse recorded its best performance since 2013

In 2017, the CAC 40 index produced its best performance for four years, with growth of 9.3% (compared to 4.9% in 2016). All the major stock markets rose, with a salient feature being the extremely low volatility. However, political risk meant that the Paris Bourse did not grow in a linear way over the year. In fact, 2017 saw the rise of tensions concerning the result of the French presidential election and also the elections in Germany, the Netherlands and Austria and the referendum in Catalonia. Political risk also manifested itself in investors’ doubts about Donald Trump’s ability to implement the reforms on the basis of which he was elected. In the end, the stronger growth, in both the eurozone and the United States, made it possible for global trade to recover, businesses to return to profitability and the CAC 40 to climb above the 5,300 point threshold.

Slower growth in households’ purchasing power but an increase in their saving rate

In 2017, French economic activity rose by 2.2%, significantly above the 1.2% achieved in 2016. This is the highest rate of growth since 2007. It is notable that last year economic activity was driven by household and business investment and not the traditional engine of growth, household consumption. Growth in the purchasing power of households’ gross disposable income slowed because of accelerating pr ices, while the household saving rate was up slightly by 0.3 of a percentage point at 14.3%.

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58 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Key figures: the economic and financial environment

Level at 31 December 2017 or change

3-month interest rate -0.33%

10-year interest rate 0.78%

CAC 40 5,313 pts (+9.3%)

GDP in value €2,291.7 bn (+2.8%)

GDP growth (volume) +2.2%

Growth in household consumption +1.0%

Growth in business investment +4.1%

Growth in gross disposable income +2.6%

Household saving rate 14.3%

Household financial saving rate 4.4%

Net change in household debt €70.1 bn

Inflation (annual average) +1.0%

Unemployment rate (ILO definition, annual average) 9.4%

Sources : European Banking Federation, Banque de France, Agence France Trésor, Euronext, Insee (French Economic Research and Statistics Institute).

10-year bond interest rate (as %)

2.62

0.30 0.67

3.35

-2

0

2

4

6

8

10

12

14

16

1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012 2014 2016 2018

Source: Investing Last points: 29 June 2018

United States

ItalyFrance

Germany

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59FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

THE INSURANCE SECTOR

2017 saw modest growth in revenues in the insurance sector, up 1.4% compared to GDP growth of 2.8% in terms of value. Growth was a little stronger in property and casualty insurance (+2.3%) than in life, health and protection insurance (+1.1%).

Looking at the detail, it was sickness and personal injury accident insurance that achieved the strongest growth (+4.8%), while premiums in life

and capitalisation insurance suffered from an unfavourable environment, during the first half of the year in particular (political and regulatory uncertainty, recovery of the property market, etc.). In property and casualty insurance, personal lines in particular achieved significant growth in premiums. Business insurance recorded modest growth, contrasting with the recovery in French economic activity over the year.

Key figures: insurance – direct business France

2016 in € bn 2017 in € bn Change

Premiums (total) 208.6 211.6 +1.4%

Life, health and protection insurance premiums 155.4 157.1 +1.1%

- Life and capitalisation 133.9 134.6 +0.5%

- Sickness and personal injury accidents

21.5 22.5 +4.8%

Property and casualty insurance premiums 53.2 54.5 +2.3%

- Personal lines 33.5 34.5 +3.0%

- Business 19.7 20 +1.2%

Source: FFA – Companies governed by the French Insurance Code

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60 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

LIFE, HEALTH AND PROTECTION INSURANCE ACTIVITY

Life, health and protection insurance premiums grew by 1.1% in 2017 to €157.1 bn direct business France.

This increase was characterised by weak growth in life insurance and capitalisation premiums, to €134.6 bn (+0.5%), and strong growth in premiums for personal injury insurance (sickness and non-

motor personal injury accidents), which reached €22.5 bn (+4.8%).

In addition, life and capitalisation insurance benefits (€126.3 bn) grew at a faster rate (+8.0%) than the last two years. Sickness and personal injury accident benefits and claims in 2017 were €17.1 bn, representing slower growth than in the previous two years (+1.9% compared to +4.3%).

Key figures: life, health and protection insurance – direct business France

Premiums: €157.1 bn (+1.1%) 2017 in € bn Change

Life and capitalisation 134.6 +0.5%

Euro products 96.2 -9.1%

Unit-linked products (1) 38.4 +36.7%

Sickness and personal injury accidents 22.5 +4.8%

Health care 12.0 +4.9%

Permanent and temporary disability-Long-term care-Accidental death

10.5 +4.7%

Benefits and claims: €143.4 bn (+7.3%)

Life and capitalisation 126.3 +8.0%

Sickness and personal injury accidents (2) 17.1 +1.9%

Net inflows (life and capitalisation): €8.3 bn (-51.1%)

Euro products -13.1 n.s.

Unit-linked products (1) 21.4 +44.8%

Mathematical provisions and profit participation provisions (life and capitalisation): €1,682.3 bn (+3.0%)

Mathematical provisions 1,632.4 +2.7%

Euro products 1,280.1 +0.0%

Unit-linked products (1) 352.3 +13.9%

Profit participation provisions 49.8 +14.4%

(1) Including Eurocroissance products(2) Benefits and claims incurredSource: FFA – Companies governed by the French Insurance Code

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61FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Life insurance and capitalisation contracts

The market

Life insurance and capitalisation premiums (direct business France) were €134.6 bn in 2017, up 0.5% compared to 2016. This increase was driven by individual contracts (+0.6%, to €121.2 bn). Premiums from group contracts were stable at €13.5 bn.

2017 saw very strong growth in premiums invested in unit-linked products (+36.7%, to €38.4 bn) and a fall in payments into Euro products (-9.1%, to €96.2 bn). Unit-linked products thus accounted for 29% of premiums in 2017, compared to 21% in 2016.

At the same time, benefits paid were €126.3 bn, up 8.0% compared to the previous year, representing 8% of mathematical provisions and prof it participation provisions at end December 2017.

The narrowing of the gap between premiums and benefits paid resulted in a positive net inflow of €8.3 bn in 2017, lower than that for 2016 (€17.0 bn). This net inflow was strongly orientated towards unit-linked products (+€21.4 bn), while the net inflow for Euro products was negative (-€13.1 bn).

Mathematical provisions grew by 2.7% to €1,632.4 bn at 31 December 2017. Unit-linked products accounted for 22% of these provisions (€352.3 bn), up sharply over the year (+13.9%), benefiting once again from positive valuations.

Profit participation provisions grew strongly to reach €49.8 bn at the end of 2017, up 14.4%. Insurers continued to build reserves in the continuing low interest rate environment.

2016 2017

105.8 96.2

28.1 38.4

133.9 134.6

2016 20172016 2017

103.6 109.4

13.317.0

116.9126.3

Premiums(in € bn)

Benefits paid(in € bn)

Net inflows(in € bn)

2.2

-13.1

14.821.4

17.0

8.3

Eurosunit-linked

Mathematical provisions relating to pension insurance contracts were €197.6 bn at end 2017, up 4.5% compared to 2016. For these contracts, 2017 saw a slight reduction in premiums (-0.6%, to

€12.0 bn) and an increase in benefits paid (+6.1%, to €8.8 bn). Regular annuity payments accounted for 58% of benefits paid in 2017.

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62 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Returns

In 2017, the rate of return on Euro products is estimated to have been 1.8%. Against a background of continuing low interest rates, the reduction in this rate of return was lower in 2017 than in 2016 (-8 bp compared to -34 bp). It has thus fallen by 2.2 percentage points over the last ten years, i.e. an average of a little more than 0.2 percentage points each year.

The reduction in returns on life insurance products in Euros is a direct consequence of the continuing low interest rate environment. Insurers suffer from this environment, which limits income from the bonds they hold. At the end of 2017, the 10-year OAT (fungible treasury bond) was at 0.78%, close to its level of 0.68% at the end of 2016 but with a higher annual average (0.81% compared to 0.47% in 2016).

Life insurers were therefore able to provide competitive rates of remuneration while protecting the future by increasing reserves. In fact, insurers funded their profit participation provisions for the sixth year in a row.

The remuneration of Euro products net of inflation was, however, down, at 0.8% compared to 1.7% in 2016. Inflation measured by the French consumer prices index accelerated, averaging 1.0% in 2017 compared to 0.2% in 2016.

In 2017, the performance of unit-linked products net of fees and charges was 5.3%, significantly higher than both the figure for 2016 (2.1%) and the average for the last 4 years, These products benefited in particular from the performance of the stock markets (+9.3% for the CAC 40 and +25.1% for the Dow Jones).

Finally, the performance net of fees and charges of Eurocroissance products was 3.4% in 2017. These contracts also benefited from markets’ strong performance. It is not possible to show historical trends for these products because they are so new.

Overall, life insurance continued to provide better returns than regulated savings.

Rates of return gross of inflation in 2017 (as %)

Life insurance unit-linked products(2) 5.3

Life insurance Eurocroissance products(2) 3.4

Life insurance Euro products(2) 1.8

Livret A and LDDS(1) 0.75

Taxable passbook saver accounts(1) 0.3

Inflation(1) 1.0

(1) Annual average(2) Rates net of fees and charges

4.6

2.82.5

2.31.9

1.81.6 2.5

2.0

1.3 1.01.6

0.91.10.750.75

2013 2014 2015 20172016

Unit-linked products (average2013-2017)

Return on Euro productsHome savings plans Livret A

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63FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Insurance as a component of household wealth

At the end of 2017, household wealth was estimated at €12,800 bn. More than 60% of this was made up of non-financial assets (real estate, built-on land, gold, valuable objects, etc.), with almost 40% comprising financial assets. Insurance accounted for 16% of total household wealth.(1)

In 2017, the stock of households’ f inancial investments grew by 4%, slightly less than in 2016 (+6%). Insurance accounted for 40% of households’ financial assets, ahead of securities (31%), cash (23%) and contractual savings (6%).

According to the provisional financial accounts of the Banque de France, households’ net new financial investments were €110 bn in 2017, sharply up on 2016 (€93 bn). With only a small increase in the household saving rate, this strong growth came mainly from the acceleration in household borrowing. Nevertheless, this sharp growth in households’ net new financial investments in 2017 was still below the record levels reached between 2005 and 2007 (€130 bn on average over the period). Moreover, insurance, which accounted for

44% of this flow in 2016, represented only 38% in 2017, ceding first place to cash.

Cash accounted for almost 50% of households’ net new financial assets in 2017, compared to 36% in 2016. This strong growth was driven by current accounts as well as the good performance of taxable passbook savings accounts and Livret A, which recorded its best inflow since 2013. Cash benefited from the wait-and-see attitude adopted by households, due especially to the uncertainty at the beginning of the year concerning the presidential election. The share accounted for by contractual savings fell significantly (9%, following a fall of 20% in 2016) as a result of the slowdown in deposits in home savings plans.

The stock of long-term savings comprising medium- and long-term financial investments such as life insurance, contractual savings (home savings plans, bank popular savings plans) and other long-term savings products (shares, bonds, employee savings plans, etc.) stood at €3,800 bn at the end of 2017.

Household wealth2016 2017

Non-financial assets 61% 61%

Financial assets 39% 39%

- Insurance products 16% 16%

- Cash investments 9% 9%

- Securities 12% 12%

- Contractual savings 2% 2%

Source: Banque de France

Net new financial investments (in billions of Euros)

2013 2014 2015 2016 2017

Cash investments 18 4 22 34 54

Contractual savings 8 17 23 18 9

Securities 17 10 19 0 5

Insurance products 41 54 50 41 42

Net new financial investments 84 85 115 93 110Source: Banque de France

(1) Mainly life insurance, including supplementary pension savings. The non-life premium and loss reserves are also included.

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64 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Health and social protection

In 2017, the health and social protection market for all supplementary insurance providers (provident institutions governed by the French Social Security Code, insurance companies governed by the French Insurance Code and mutuals governed by the French Mutual Insurance Code) experienced growth of 3%, with premiums (1) of €58.6 bn. This growth was driven by group contracts (+4.6% compared to +1.5% for individual contracts), accounting for half of the premiums.

The supplementary health insurance market grew by 2.3% in 2017, to €37.1 bn of premiums. This growth was driven by group contracts, which accounted for €17.4 bn, up by 4.4% compared to 2016. The volume of premiums from individual contracts was up slightly at €19.7 bn, +4% compared to 2016.

For insurance companies and provident institutions premiums were up 4.9% and 3.0% respectively. For mutuals, premiums were up slightly (+0.4%). At the end of 2017, market shares (individual and group) were 50% for mutuals, 32% for insurance companies and 18% for provident institutions.

The social protection market(2) grew by 4.4% in 2017, to €21.4 bn of premiums. Premiums were up 3.9% for individual contracts and 4.7% for group contracts. Group contracts continued to predominate, accounting for 55% of premiums.

The overall market dynamism was shared among the participants. Growth in premiums was 4.6% for insurance companies, 4.1% for provident institutions and 3.8% for mutuals. At the end of 2017, market shares were 64% for insurance companies, 28% for provident institutions and 8% for mutuals.

In 2017, for insurance companies alone, premiums for personal injury (sickness and personal injury accidents) rose by 4.8% to €22.5 bn (direct business France).

This growth was higher than in 2016 (3.5%) because of a sharp acceleration in premiums for cover for temporary and permanent disability, long-term care and accidental death in group contracts (+5.5% compared to +1.0%). It is also explained by stronger growth of premiums for cover for health care (+4.9% compared to +3.5%) as a result of individual contracts returning to positive growth (+1.4% compared to -3.4% in 2016, a year which saw the roll-out of supplementary health insurance to all employees of private-sector businesses). As regards type of contract, 2017 saw growth which, although higher than in 2016, remained fairly modest for individual contracts (+2.5% compared to +0.7%), mainly due to a slowdown in premiums for cover for temporary and permanent disability, long-term care and accidental death (+3.8% compared to +6.1%). For group contracts, growth remained strong (+7.1% compared to +6.3%), regardless of the type of cover. It should, however, be noted that premiums for health care cover slowed (+8.5% compared to +11.9%), one year after the rollout of supplementary health insurance. For the first time, health care premiums under group contracts accounted for half of all premiums for the year, compared to 42% in 2013, the year in which the act of 14 June 2014 rolling out supplementary health insurance to all employees of private companies was enacted.

Adding in all-causes death insurance, which saw premiums rise to €11.7 bn in 2017 (up 4.0% over one year), the total for insurance companies’ health and protection activity was €34.2 bn in 2017 (+4.5% compared to 2016).

Benefits and claims incurred reached €17.1 bn in 2017, up 1.9% over one year. As regards type of cover, benefits and claims incurred rose by 5.5% for health care but fell by 2.3% for other types of cover. As regards type of contract, they rose by 2.7% for group contracts, compared to 0.7% for individual contracts.

(1) Premiums excluding tax(2) Protection brings together supplementary insurance, alongside health, and personal injury insurance. The latter corresponds to cover and contracts for temporary and permanent disability, long-term care, accidental death, all-causes death (individual term death insurance and group death insurance), whole-of-life death insurance. Credit protection cover (temporary and permanent disability and death) is excluded from the scope of social protection given its specific nature

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65FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

The role of insurance in social protection

Insurance organisat ions supplement the compulsory schemes in reimbursing health care costs and the costs of medical goods, paying benefits in the event of sickness, permanent disability or the need for long-term care and paying a capital sum or an annuity in the event of death. They also act as managers of the compulsory schemes for self-employed workers and farmers. The basic cover for accidents at work and occupational diseases for farmers was transferred to Social Security on 1 April 2002, although farmers can still choose the manager. These insurance organisations, also provide cover for accidents at work for those who are not covered by Social Security, for example the personnel of local authorities or the liberal professions.

Financing the costs of health care and medical goods

In 2016, consumption of health care and medical goods was €198.5 bn, up 2.3% compared to 2015, representing a higher rate of growth than that recorded in 2015 (+1.5%).

With €155.6 bn paid in 2016 (+2.5% compared to 2015), Social Security (general and special schemes), the State and the local authorities paid for 78.4% of the costs of health care and medical goods, up 0.2 of a percentage point compared to 2015.

Benefits and claims paid by all supplementary insurance providers were €26.4 bn, up 1.5% over one year, i.e. a lower rise than that of the compulsory schemes. As a result, the portion financed by these providers fell slightly to 13.3% (-0.1 of a percentage point compared to 2015). This slight fall was partly the result of the “responsible contracts” reform and mechanisms put in place, such as treatment networks. Out-of-pocket payments by households were up 1.8% at €16.5 bn, accounting for 8.3% of consumption of health care and medical goods; the share accounted for by out-of-pocket payments has fallen by 0.9 of a percentage point since 2011.

Supplementary health insurance providers continue to pay the largest share of optical and dental costs and of the costs of hearing aids.

Benefits and claims paid in respect of the costs of health care and medical goods (in billions of Euros)

2012 2013 2014 2015 2016

Compulsory schemes 141.1 144.4 149.2 151.8 155.6

Insurance organisations 25.0 25.4 25.6 26.0 26.4

- insurance companies 6.8 6.9 7.1 7.2 7.5

Households 16.5 16.3 16.4 16.3 16.5

Total 182.6 186.1 191.2 194.0 198.5

Source: DREES (French Department of Research, Surveys, Evaluation and Statistics) (health accounts)

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66 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

PROPERTY AND CASUALTY INSURANCE

Premiums from property and casualty insurance were up 2.3% in 2017 at €54.5 bn direct business France.

This figure masks different levels of growth in different areas. While the increase in premiums for motor insurance (+2.6%) and personal-lines property insurance (+2.7%) was similar, it was particularly weak for the main areas of business insurance (+0.5% for business and agricultural property insurance, stable for general liability

Insurance and -0.3% for construction insurance despite the recovery of the property market). The most dynamic insurance branches were credit surety (+14.6%), assistance (+7.4%) and legal protection (+6.9%). Transport insurance premiums fell sharply (-6.8%).

The combined ratio (1) for all property and casualty insurance improved slightly to 98.7% (compared to 99.4% in 2016).

Key figures: property and casualty insurance – direct business France

2016 in € bn 2017 in € bn Change 2017

Premiums 53,2 54,5 +2,3 %

Motor 20,7 21,3 +2,6 %

Property - personal lines 10,2 10,5 +2,7 %

Property – business and agricultural 7,6 7,6 +0,5 %

General liability 3,6 3,6 +0,0 %

Construction 2,1 2,1 -0,3 %

Transport 0,9 0,8 -6,8 %

Natural disasters 1,6 1,6 +1,9 %

Legal protection 1,3 1,4 +6,9 %

Credit surety 1,2 1,3 +14,6 %

Assistance 2,0 2,2 +7,4 %

Financial losses 2,0 2,0 +0,2 %

Source: FFA

Combined ratio(2) for property and casualty insurance

100.1

99.8

98.2

99.4

98.7

2013 2014 2015 2016 2017

(1) Combined ratio after reinsurance: ratio of claims paid, transfers to provisions for claims payable, overheads and the cost of reinsurance to total premiums(2) net of reinsurance

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67FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Motor insurance

Motor insurance revenues increased by 2.6% in 2017, to €21.3 bn. This was higher growth than in the previous two financial years. The market was supported by an increase of 5.2% in new vehicle registrations.

In terms of claims, the improvement in road safety indicators (number of deaths -0.8% in 2017; number of injuries +1.0%) corroborates the reduction in personal injury liability claims (-2.9%). Together with the lower rise in the average cost of damage claims, claims incurred in the motor branch were lower in 2017

The combined ratio net of reinsurance was 103.0%, down 2.4 percentage points compared to 2016.

Combined ratio(1): motor insurance

102.9

103.6

102.8

105.4

103.0

2013 2014 2015 2016 2017(1) net of reinsurance

Home insurance

In 2017, premiums on the personal-lines property damage insurance market grew by 2.7% to €10.5 bn, which was a higher rate of growth than 2016 (+2.2%). This increase was the result of two opposing forces: continuing fierce competition and a sharp rise in the construction index (+3.1%).

As a result of a significant rise in “Storm-Hail-Snow” claims, the claims incurred in personal-lines property damage insurance rose to €7 bn in 2017, compared to €6.5 bn in 2016. As a result, the accounting combined ratio net of reinsurance was 95.7%, up 2.1 percentage points compared to 2016.

Combined ratio(1): home

102.9

98.7

95.2

93.6

95.7

2013 2014 2015 2016 2017(1) net of reinsurance

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68 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Business and agricultural property insurance

Continuing the trend of previous years, the business and agricultural proper ty insurance market experienced modest growth in 2017 (+0.5%).

Claims for industrial risks rose significantly as a result of the sharp rise in the cost of large claims. The level of claims for damage to agricultural property, on the other hand, fell sharply in 2017, following the record level reached in 2016 as a result of the various weather events that strongly impacted crop insurance (€700 mn damage for that branch alone). Overall, claims incurred in the business and agricultural property damage market in 2017 (€4.3 bn) were down compared to 2016 (€4.8 bn). The combined ratio net of reinsurance was 93.3%, down 1.3 percentage points compared to 2016.

Combined ratio(1): business and agricultural property insurance

97.4

93.895.4

94.693.3

2013 2014 2015 2016 2017(1) net of reinsurance

Change in large claims (total multi-risk property damage excluding agricultural and natural disasters)

In € mn 2014 2015 2016 2017

Claims ≥ €2 mn

Number 99 104 96 104

Cost 405 508 463 726

Of which claims ≥ €10 mn

Number 3 6 9 17

Cost 41 160 140 398

Source: FFA

General liability

After falling for three years and then rising slightly in 2016 (+1.1%), receipts of the general liability branch stagnated in 2017, at €3.6 bn. The market is highly heterogenous, comprising risks as diverse as medical liability, buildings liability or manufacturers’ liability.

While claims incurred of €2.5 bn in 2017 were lower than in 2016 (€2.8 bn), this change was mainly accounted for by a halving of transfers to provisions (€305 mn in 2017 compared to €632 mn in 2016). The combined ratio net of reinsurance was 99.7%, down by 2.1 percentage points compared to 2016.

Combined ratio(1): General liability

89.9

93.1

86.9

101.8

99.7

2013 2014 2015 2016 2017

(1) net of reinsurance

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69FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Transport

The transport insurance market (direct business France) fell again in 2017 (-6.8%) to €850 mn. Revenues for all business combined (direct and acceptances, France and international) were also lower, at €2 bn, with the change in the Euro/dollar exchange rate having a significant negative impact (a lot of business in this branch is conducted in dollars).

The technical results for the branch (direct business France) were positive in 2017 (€103.1 mn, following a loss of €43.8 mn in 2016).

Combined ratio(1): transport

94.9

98.2

90.2

106.9

94.3

2013 2014 2015 2016 2017

(1) net of reinsurance

Construction

The recovery in construction activity that began in 2016 continued in 2017, and as a result receipts from decennial liability insurance for new buildings rose (+2.5%) after falling for 4 years. Overall, premiums for this branch remained almost unchanged, at €2.1 bn, with premiums for structural damage insurance down 7%.

Claims incurred were down 7.4% in 2017, at €1.8 bn compared to €1.9 bn in 2016. The combined ratio net of reinsurance was 108.7.

Combined ratio(1): construction

116.3

122.8124.7

114.3

108.7

2013 2014 2015 2016 2017

(1) net of reinsurance

Natural events

2017 was particularly expensive in terms of claims associated with natural events. While metropolitan France suffered only one significant event in the form of Storm Zeus in March 2017 (€160 mn), the french Antilles were very severely affected in September 2017 by hurricanes Irma and Maria, with a cost of €1.9 bn and €140 mn respectively.

As a result, claims incurred in the natural disaster branch in 2017 were €3.0 bn, up €700 mn on 2016, which had already seen a high level of claims following the floods in May-June of that year. The combined ratio net of reinsurance was 131.2%, up 23.5 percentage points on 2016.

Combined ratio(1): natural disaster

93.998.6

105.0107.7

131.2

2013 2014 2015 2016 2017(1) net of reinsurance

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70 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

THE INSURANCE SECTOR’S FINANCIAL ACTIVITY

The investments of insurance undertakings

The insurance industry plays a key role in financing the economy. In 2017, insurance companies managed a portfolio of assets of more than €2,400 bn. Given the nature of the contracts, life (and composite) insurance accounted for 90% of these investments, with non-life insurance accounting for the remainder.

In 2017, the stock of investments grew by 3.1%, as a result of new investments made during the year and the good performance of the financial markets (see above). Life insurance benefited from a net inflow of €8.3 bn. This, together with a performance of 5.3% by unit-linked products,

resulted in investments representing unit-linked contracts exceeding €360 bn for the first time.

Unrealised capital gains were slightly down compared to 2016 (-€11 bn, at €238 bn at end 2017). This reduction was mainly due to old bonds reaching maturity together with the continuing low interest rate environment. Unrealised capital gains on bonds fell (-€19 bn, to €131 bn). Unrealised capital gains on the equity and real estate components of portfolios, on the other hand, rose as a result of the good performance of the markets (up by +€6 bn to €84 bn and by +€2 bn to €23 bn respectively).

Investments of insurance undertakings (in billions of Euros)

End 2016 End 2017 Change (as %)

Total 2,347 2,420 3.1%

- Unrealised capital gains 249 238 -4.6%

Life/composite undertakings 2,121 2,183 2.9%

- Investments of unit-linked contracts 316 361 14.4%

- Unrealised capital gains 205 192 -6.4%

Non-life undertakings 226 237 4.8%

- Unrealised capital gains 45 46 3.7%

Source: Etats FR05.01

More than 60% of the investments were in businesses, either directly or through UCIs. Of these, shares accounted for 18%, bonds for 39% and the rest were in commercial and industrial real estate. Investments in sovereign debt accounted for 30% of the stock of investments. Thus, insurers held 18% of the negotiable debt of the French state, the stock of which was €1,686 bn at the end of 2017. Finally, the dynamism of real estate investments, with growth of 12% over the year, must be highlighted. Standing at €125 bn, they accounted for 5.1% of investments at the end of 2017 (compared to 4.7% at the end of 2016).

Suppor t for SMEs and intermediate-sized enterprises reached €70 bn in 2017, compared to €63 bn in 2016. This growth of €7 bn is part of a proactive portfolio management policy in a low interest rate environment, which encourages insurers to diversify more.

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71FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Results for the year

Insurance undertakings’ results grew in 2017 to €10.6 bn, compared to €9.7 bn in 2016. This improvement was driven by non-life undertakings, whose profits were up €1.1 bn, while those of the life sector fell slightly (-€0.2 bn).

For non-life insurance undertakings, profits for the year were €4.2 bn in 2017 (+€1.1 bn compared to 2016). This improvement came primarily from a reduction in claims, resulting in an improvement in the combined ratio of property and casualty insurance (98.7% compared to 99.4% in 2016). The technical result of the ‘personal injury’ branch of non-life undertakings also rose (+€0.5 bn, to €0.8 bn). Net financial income increased by 20% due, in particular, to the realisation of €1.1 bn of capital gains. Nevertheless, these good technical and financial performances were reduced by an increase of €0.5 bn in the corporate income tax burden; this increase was primarily due to the application of an exceptional surcharge on large companies.

Life and composite insurance undertakings saw results for the year of €6.4 bn (-€0.2 bn compared to 2016). Life and non-life business of composite insurance undertakings moved in opposing directions. Signif icant growth in overheads contributed to a fall of €0.2 bn in the technical result of the life and capitalisation branches. Because of a favourable change in the level of claims, the technical result of the ‘personal injury’ branch was up by €0.5 bn. Finally, these undertakings also suffered from the exceptional surcharge, resulting in the corporate income tax burden rising from €2.4 bn to €2.8 bn for the year.

These results enabled the sector to achieve a return on equity of 8.9% in 2017. For life/composite undertakings, the solidity of the sector was strengthened by these results. Resources that could potentially be mobilised were 19.1% of mathematical provisions (compared to 19.5% in 2016), as shown in the illustration below.

Life insurers have several tools to mitigate the effects of potential shocks such as a sharp rise in interest rates. There are the profit participation provisions and capitalisation reserves, which both grew in 2017. There are also the unrealised capital gains, which remain at a high level.

Soundness of life insurance undertakings (as % of provisions for life insurance activities)

2016 2017

10.3% 9.0%

4.7%5.0%

1.3% 1.4%

3.2%

19.5%

3.7%

19.1%

Unrealised capital gains: bondsUnrealised capital gains: shares and real estate Capitalisation reservesParticipation provisions

Solvency of insurance undertakings

Measured using the Solvency II benchmark, the solvency of French insurance undertakings strengthened during the year. The average solvency ratio (own funds/SCR) on an individual basis rose from 188% to 208% for life insurance and from 270% to 276% for non-life insurance. This improvement was primarily due to an increase in own funds, particularly for life/composite undertakings.

The quality of available own funds was particularly high: Tier 1 own funds were 89% for life/composite undertakings and 97% for non-life undertakings.

Focus on market risk: the ‘market risk’ module is particularly significant for undertakings that use the standard formula to calculate their SCR, accounting for 79% of SCR in life insurance and 50% in non-life insurance. Given the composition of the portfolios of assets, it is corporate assets (shares and corporate bonds) that carry the greatest weight in determining market risk (see illustration below).

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72 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Components of insurance undertakings’ solvency (in billions of Euros and as %)

End 2016 End 2017 Change

Solvency ratio: life/composite insurance undertakings 188% 208% +20 bp

Own funds 144.3 157.3 9.0%

SCR 76.5 75.2 -1.7%

- Undertakings using standard formula 59.9 60.1 0.3%

- Undertakings using internal models 16.6 15.1 -9.0%

Solvency ratio: non-life insurance undertakings 270% 276% +6 bp

Own funds 100.8 110.0 9.1%

SCR 37.3 39.8 6.7%

- Undertakings using standard formula 25.6 27.8 8.4%

- Undertakings using internal models 11.7 12.0 2.5%

Source: Etats S25.01

Breakdown of market risk in 2017 (as % of the market SCR)

Life companies(€144 bn)2.6%

31.1%

10.8%

9.9%

15.6%

4.2%11.1%

6.6%

54.8%41.2%

4.1%8.1%

Non-lifecompanies

(€20 bn)

Note: the holding of real estate assets accounted for 10.8% of the market risk of non-life insurance undertakings using the standard formula. The market risk of these companies is assessed at €20 bn.

Interest rates

Real estate

Concentration

Shares

Spread

Currencies

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73FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

FRENCH INSURERS’ INTERNATIONAL ACTIVITY

Foreign revenues of French insurers and reinsurers grew by 0.8% in 2017, to €115.8 bn. Even though its share fell by 1 percentage point, the European Union remained by far the principal area of international activity of French insurers, with a 48.4% share of foreign revenues. North America was in second place with 17.5% (+0.2 of a percentage point) and Asia in third with 12.8% (-0.4 of a percentage point).

Latin America benefited from these relative re-positionings, with an 8.2% share (+1.7 percentage points).

Specifically, French reinsurance companies, whose activity is by its nature most often international, achieved revenues of €27.3 bn, of which €14.2 bn from their subsidiaries abroad.

Breakdown of foreign revenues of French insurers in 2017

Area of activity 2016 2017

European Union (excluding France) 49.4% 48.4%

- Italy 16.3% 15.4%

- Germany 11.7% 11.7%

- United Kingdom 7.2% 7.1%

- Luxembourg 4.0% 3.5%

- Spain 3.4% 3.2%

- Belgium 3.2% 3.1%

- Ireland 0.8% 1.2%

- Poland 0.7% 0.9%

- Hungary 0.3% 0.3%

- Others 1.9% 1.5%

North America 17.3% 17.5%

Asia 13.2% 12.8%

Europe (excluding EU) 11.9% 11.3%

Latin America 6.5% 8.2%

Near East and Africa 1.5% 1.6%

Oceania 0.2% 0.2%Source: FFA

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74 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Market shares of the principal countries of the EU in 2017

European countries 2016 2017

United Kingdom 21.8% 20.9%

France 17.8% 17.8%

Germany 16.1% 16.4%

Italy 12.0% 11.5%

Netherlands 5.8% 5.8%

Spain 5.2% 5.2%

Ireland 4.5% 4.7%

Others 21.8% 17.6%

Source: Swiss Ré

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75FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

TECHNICAL DATA

PREMIUMS

Total premiums (direct business, in billions of Euros)

2012 2013 2014 2015 2016 2017

Life, health and protection insurance 132.0 138.3 149.1 156.3 155.4 157.1

Property and casualty insurance 49.4 50.2 51.2 52.4 53.2 54.5

TOTAL 181.4 188.5 200.3 208.7 208.6 211.6

Life, health and protection insurance premiums 1 (direct business, in billions of Euros)

2012 2013 2014 2015 2016 2017

Life insurance contracts payable on survival and capitalisation contracts

102.8 108.1 118.1 124.4 122.6 122.9

Life insurance contracts payable on survival

96.7 101.6 110.6 117.0 115.3 115.7

- Individual contracts 90.1 95.8 105.1 111.7 108.9 109.5

- Group contracts 6.5 5.8 5.5 5.3 6.4 6.2

Capitalisation contracts 6.2 6.6 7.5 7.4 7.3 7.2

Insurance payable on death, sickness or accidents 29.1 30.2 31.0 31.8 32.8 34.2

Insurance payable on death 10.4 10.7 10.9 11.1 11.3 11.7

- Individual contracts 3.8 3.9 4.1 4.1 4.3 4.4

- Group contracts 6.7 6.8 6.8 7.0 7.0 7.3

Sickness and personal injury accident insurance

18.7 19.5 20.1 20.8 21.5 22.5

- Individual contracts 10.0 10.3 10.7 10.7 10.8 11.0

- Group contracts 8.7 9.2 9.5 10.1 10.7 11.5

TOTAL 132.0 138.3 149.1 156.3 155.4 157.1

% SHARE OF TOTAL MARKET 72.8 73.4 74.4 74.9 74.5 74.2

Life insurance contracts payable on survival and capitalisation contracts

Unit-linked products2 13.8 16.8 20.7 28.0 28.1 38.4

Euro products 89.0 91.3 97.3 96.5 96.4 84.5(1) Life, health and protection insurance includes insurance payable on survival and on death, capitalisation contracts and personal injury insurance (sickness and non-motor personal injury accident insurance. The latter appear in the financial accounts of non-life insurance companies).(2) Including Eurocroissance products.

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76 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Property and casualty insurance premiums (direct business, in billions of Euros)

2012 2013 2014 2015 2016 2017

Motor 19.5 19.7 20.1 20.4 20.7 21.3

Property damage

- Personal lines 8.9 9.3 9.7 10.0 10.2 10.5

- Business 6.2 6.2 6.2 6.37.6 7.6

- Agricultural 1.1 1.2 1.2 1.2

Transport 1.0 1.0 1.0 1.0 0.9 0.8

General liability 3.6 3.6 3.6 3.6 3.6 3.6

Construction 2.4 2.3 2.2 2.1 2.1 2.1

Natural disasters 1.5 1.5 1.6 1.6 1.6 1.6

Sundry (credit, legal protection, assistance)

5.2 5.5 5.7 6.1 6.5 6.9

TOTAL 49.4 50.2 51.2 52.4 53.2 54.5

% SHARE OF TOTAL MARKET 27.2 26.6 25.6 25.1 25.5 25.7

Premiums by method of distribution (breakdown in %)

2012 2013 2014 2015 2016 2017

Life and composite companies 1

Bancassurance networks 63 64 64 64 65 64

General agents 7 7 6 6 6 6

Brokers 11 11 11 11 11 11

Salaried employees 16 15 15 15 15 15

Other methods 3 3 4 4 3 4

Non-life companies

Bancassurance networks 12 13 13 13 14 15

General agents 34 34 34 34 33 31

Brokers 18 18 18 18 17 17

Salaried employees 2 2 2 2 1 1

Companies without intermediaries 33 32 32 32 33 34

Other methods 1 1 1 1 2 2

(1) Excluding personal injury

TECHNICAL DATA

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77FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

TECHNICAL DATA

Foreign companies’ share of premiums (breakdown in %)

2012 2013 2014 2015 2016 2017

All companies

Branches 1.5 1.6 1.6 1.8 2.0 1.9

Subsidiaries 19.9 18.5 17.8 18.0 16.9 17.5

Total 21.4 20.1 19.4 19.8 18.9 19.4

Life and composite companies

Branches 0.2 0.3 0.3 0.4 0.3 0.3

Subsidiaries 19.6 18.2 17.6 17.7 16.5 17.3

Total 19.8 18.5 17.9 18.1 16.8 17.6

Non-life companies

Branches 3.9 4.1 4.6 5.0 5.7 5.6

Subsidiaries 20.4 19.1 18.2 18.6 17.9 17.8

Total 24.3 23.2 22.8 23.6 23.6 23.4

Global revenue

2012 2013 2014 2015 2016 2017

Life and composite companies

€ bn 138.1 144.3 158.1 164.8 176.8 168.3

in % -4.0 4.5 9.6 4.2 7.3 -4.8

Non-life companies€ bn 71.5 72.9 74.2 74.0 75.1 79.5

in % 0.4 2.0 1.8 -0.3 1.5 5.9

All authorised companies(1)

€ bn 209.6 217.2 232.3 238.8 251.9 247.8

in % -2.5 3.6 7.0 2.8 5.5 -1.6

Insurance subsidiaries abroad

€ bn 92.9 91.3 93.5 95.7 95.4 95.2

in % 6.1 -1.7 2.4 2.4 -0.3 -0.2

Reinsurance companies and subsidiaries

€ bn 14.6 21.9 20.8 33.0 23.8 27.3

in % -3.9 50.0 -5.0 58.7 -27.9 14.7

GLOBAL REVENUE€ bn 317.1 330.4 346.6 367.5 371.1 370.3

in % -0.2 4.2 4.9 6.0 1.0 -0.2(1) This revenue includes direct business, reinsurance acceptances and activity under freedom to provide services or of branches

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78 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

BENEFITS AND CLAIMS

Total benefits and claims (direct business, in billions of Euros)

2012 2013 2014 2015 2016 2017

Life, health and protection insurance 133.4 122.7 121.5 128.1 133.7 143.4

Property and casualty insurance 35.1 35.9 36.9 36.5 38.6 39.1

TOTAL 168.5 158.7 158.4 164.7 172.2 182.5

Benefits and claims in life, health and protection insurance (direct business, in billions of Euros)

2012 2013 2014 2015 2016 2017

Life insurance contracts payable on survival and capitalisation contracts

115.7 104.0 102.3 107.7 112.4 121.8

Insurance payable on death 3.9 4.1 4.1 4.3 4.5 4.5

Sickness and personal injury accidents1 13.8 14.7 15.1 16.1 16.8 17.1

TOTAL 133.4 122.7 121.5 128.1 133.7 143.4(1) Benefits and expenses paid during the financial year and transfers to the provisions for claims payable, whatever the date of occurrence of the loss.

Claims1 in property and casualty insurance (direct business in billions of Euros)

2012 2013 2014 2015 2016 2017

Motor 15.8 16.2 17.1 17.0 17.8 17.4

Property damage

- Personal lines 6.8 6.9 6.9 6.6 6.5 7.0

- Business and agricultural 4.3 4.7 4.4 4.3 4.8 4.3

Transport 0.7 0.5 0.5 0.6 0.6 0.3

General liability 2.3 2.3 2.4 2.2 2.8 2.5

Construction 1.9 2.1 2.1 2.3 1.9 1.8

Natural disasters 0.8 0.6 0.8 1.0 1.3 3.0

Sundry (credit, legal protection, assistance)

2.5 2.6 2.7 2.7 2.8 2.9

TOTAL 35.1 35.9 36.9 36.5 38.6 39.1(1) Claims and expenses paid during the financial year and transfers to the provisions for claims payable, whatever the date of occurrence of the loss.

TECHNICAL DATA

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79FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

ALL INSURANCE COMPANIES

Investments

Stock of investments* and annual change (in billions of Euros)

2012 2013 2014 2015 2016 2017

Net book value1,711.9 1,793.9 1,890.9 1,982.4 2,097.8 2,182.0

3.9% 4.8% 5.4% 4.8% 5.8% 4.0%

Realisable value1,856.2 1,938.0 2,143.9 2,213.7 2,347.1 2,420.0

11.4% 4.4% 10.6% 3.3% 6.0% 3.1%

Unrealised capital gains 144.3 144.1 253.0 231.3 249.4 238.0* including cash and equivalent assets since 2016

Structure of the investments (net book value, breakdown in %)

2012 2013 2014 2015 2016 2017

Bond and fixed-income UCIs 71.9% 71.7% 70.6% 69.6% 70.4% 68.7%

Shares and variable-income UCIs 22.0% 21.2% 21.7% 22.2% 22.2% 23.5%

Real estate 3.4% 3.5% 3.7% 4.0% 4.0% 4.4%

Loans and other assets 2.7% 3.6% 3.9% 4.2% 3.4% 3.4%

TOTAL 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

TECHNICAL DATA

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80 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

LIFE AND COMPOSITE INSURANCE COMPANIES

Key figures

2012 2013 2014 2015 2016 2017

Technical provisions on the balance sheet (in € bn)

1,493.9 1,558.7 1,636.3 1,713.3 1,778.8 1,843.9

Own funds (in € bn) 55.9 58.0 60.9 64.3 66.7 70.0

Ratio: own funds and unrealised capital gains/technical provisions

11.3% 10.7% 16.6% 14.7% 15.9% 14.6%

Share of unit-linked products in the technical provisions on the balance sheet

15.0% 15.8% 16.3% 17.0% 17.7% 19.7%

Unrealised capital gains (in € bn) 113.4 109.2 210.8 187.9 204.8 191.8

Investments

Stock of investments* and annual change (in billions of Euros)

2012 2013 2014 2015 2016 2017

Net book value1,554.4 1,634.4 1,724.3 1,815.3 1,916.4 1,991.5

4.4% 5.1% 5.5% 5.3,% 5.6% 3.9%

Realisable value1,667.7 1,743.6 1,935.1 2,003.2 2,121.2 2,183.3

12.2% 4.6% 11.0% 3.5% 5.9% 2.9%

Unrealised capital gains 113.3 109.2 210.8 187.9 204.8 191.8* including cash and equivalent assets since 2016

Structure of the investments (net book value, breakdown in %)

2012 2013 2014 2015 2016 2017

Bonds and fixed-income UCIs 73.0% 72.9% 71.7% 70.6% 70.4% 68.7%

Shares and variable-income UCIs 21.6% 21.5% 22.1% 22.8% 22.2% 23.5%

Real estate 3.1% 3.3% 3.5% 3.7% 4.0% 4.4%

Loans and other assets 2.2% 2.3% 2.7% 2.9% 3.4% 3.4%

TOTAL 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

ACCOUNTING DATA

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81FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Results (in billions of Euros)

2012 2013 2014 2015 2016 2017

Technical account - life

Earned premiums¹ 117.9 122.0 136.3 134.7 138.3 140.8

Net income from investments² 45.6 48.0 48.4 50.1 45.5 46.1

Variable-capital insurance adjustment

21.4 17.7 13.9 10.4 7.8 18.1

Other technical income 1.3 1.4 1.5 1.8 1.6 1.5

Sub-total A 186.2 189.1 200.1 197.0 193.3 206.6

Claims incurred 123.2 122.6 107.6 99.5 99.2 131.6

Technical provisions charge 3.7 4.7 31.2 33.0 34.1 15.1

Profit participation 40.4 42.1 41.4 42.3 37.5 37.3

Acquisition and administration Costs

12.3 12.4 13.0 13.6 13.8 14.3

Other technical costs 1.0 1.0 1.2 1.2 1.3 1.1

Sub-total B 180.6 182.8 194.4 189.6 185.9 199.3

Technical result A-B 5.6 6.3 5.7 7.4 7.4 7.2

Non-technical account 0.0 0.0

Allocated investment income 0.5 0.5 0.6 0.6 0.5 0.6

Other elements of the non-technical account

-1.5 -1.6 -1.2 -1.4 -1.3 -1.4

Net accounting result 4.6 5.2 5.1 6.6 6.6 6.4(1) Transactions net of reinsurance(2) Including capital gains realised on disposals of assets (net of capital losses) less investment income transferred to the non-technical account

ACCOUNTING DATA

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82 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

NON-LIFE INSURANCE COMPANIES

Key figures

2012 2013 2014 2015 2016 2017

Combined ratio* (direct business) 98.0% 99.1% 99.0% 97.5% 98.5% 97.7%

Own funds (in € bn) 42.6 41.6 42.5 44.6 47.2 49.0

Ratio: own funds /premiums net of reinsurance

77.2% 76.7% 76.1% 81.1% 84.1% 84.7%

Technical provisions gross of reinsurance (in € bn)

136.2 138.9 143.9 143.2 149.8 157.5

Unrealised capital gains (in € bn) 31.0 34.9 42.2 43.4 44.6 46.2

* net of reinsurance, including personal injury

Investments

Stock of investments* and annual change (in billions of Euros)

2012 2013 2014 2015 2016 2017

Net book value157.5 159.5 166.6 167.1 181.3 190.5

-0.9% 1.3% 4.5% 0.3 % 8.5 % 5.1 %

Realisable value188.5 194.4 208.8 210.5 225.9 236.7

5.1% 3.1% 7.4% 0.8 % 7.3 % 4.8 %

Unrealised capital gains 31.0 34.9 42.2 43.4 44.6 46.2* including cash and equivalent assets since 2016

Structure of the investments (net book value, breakdown in%)

2012 2013 2014 2015 2016 2017

Bonds and fixed-income UCIs 61.1% 60.7% 60.7% 61.0% 60.9% 60.3%

Shares and variable-income UCIs 25.7% 25.0% 24.7% 23.7% 22.7% 22.4%

Real estate 6.1% 6.4% 6.6% 6.8% 6.6% 6.8%

Loans and other assets 7.1% 7.9% 8.0% 8.5% 9.7% 10.5%

TOTAL 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

ACCOUNTING DATA

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83FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

Results (in billions of Euros)

2012 2013 2014 2015 2016 2017

Technical account

Earned premiums¹ 57.1 58.6 60.5 59.7 57.8 61.0

Allocated investment income 2.8 4.0 4.3 3.9 3.4 3.9

Other technical income 0.8 0.8 0.8 0.8 0.7 0.7

Sub-total A 60.7 63.4 65.6 64.4 61.9 65.5

Claims incurred² 41.4 43.0 44.0 42.0 42.4 44.0

Acquisition and administration costs

13.7 14.1 14.5 14.5 13.9 14.5

Other technical costs 2.5 2.6 2.8 3.0 1.7 1.9

Sub-total B 57.6 59.7 61.3 59.5 58.1 60.4

Technical result A-B 3.1 3.7 4.3 4.9 3.8 5.1

Non-technical account

Net investment income³ 0.8 1.3 1.4 1.4 1.3 1.7

Other elements of the non-technical account

-2.3 -1.7 -2.0 -2.2 -1.9 -2.6

Net accounting result 1.6 3.3 3.6 4.1 3.1 4.2(1) Transactions net of reinsurance(2) Including transfers to the technical provisions(3) including capital gains realised on disposals of assets (net of capital losses) less investment income transferred to the non-technical account

ACCOUNTING DATA

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84 FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

HOUSEHOLDS’ NET NEW FINANCIAL INVESTMENTS(in billions of Euros)

2012 2013 2014 2015 2016 2017

TOTAL 89.7 84.0 85.2 114.5 92.6 110.3

Change -7.8% -6.4% 1.5% 34.4% -19.1% 19.1%

Breakdown in %

Cash¹ 43.3 26.8 21.7 45.5 52.0 63.3

Securities 23.3 16.6 10.0 18.6 -0.1 5.5

Insurance 23.1 40.5 53.6 50.4 40.7 41.6

(1) Including money-market UCIs

STOCK OF HOUSEHOLDS’ FINANCIAL INVESTMENTS(in billions of Euros)

2012 2013 2014 2015 2016 2017

TOTAL 4,020.7 4,169.3 4,308.6 4,556.2 4,822.7 5,032.1

Change 5.9% 3.7% 3.3% 5.7% 5.9% 4.3%

Breakdown in %

Cash 31.3% 30.9% 30.4% 29.8% 28.7% 28.7%

Securities 29.6% 29.9% 29.9% 31.3% 30.0% 31.1%

Insurance 39.1% 39.2% 39.7% 39.0% 41.3% 40.2%

THE FINANCIAL MARKETS

2012 2013 2014 2015 2016 2017

Eonia money market rate¹ 0.2 0.1 0.1 -0.1 -0.3 -0.4

3-month Euribor rate¹ 0.6 0.2 0.2 0.0 -0.3 -0.3

Average yield of long-term government bonds on the secondary market¹ (TME)

2.6 2.3 1.7 0.9 0.5 0.8

Index of French share prices² CAC 40

3,641.1 4,296.0 4,272.8 4,637.1 4,862.3 5,312.6

Index of European share prices² EuroStoxx 50

2,635.9 3,109.0 3,146.4 3,288.0 3,290.5 3,504.0

(1) Average over the year (2) Last value for the year

THE ECONOMIC ENVIRONMENT

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85FRENCH INSURANCE FEDERATION – 2017 INSURANCE DASHBOARD

EMPLOYMENT DATA

SALARIED EMPLOYEES OF INSURANCE COMPANIES*

2012 2013 2014 2015 2016 2017

Total number of employees 148,200 147,300 146,600 147,100 146,200 146,800

- Administrative 131,200 131,000 130,200 131,300 131,500 132,600

- Travelling sales people 17,000 16,300 16,400 15,800 14,700 14,200

Women 59.6% 59.9% 60.2% 60.2% 60.4% 60.6%

- Administrative 63.2% 63.4% 63.7% 63.7% 63.4% 63.4%

- Travelling sales people 31.8% 31.3% 32.3% 32.9% 33.3% 34.1%

Managers 44.2% 44.8% 45.6% 46.0% 47.6% 48.4%

- Administrative 46.0% 46.6% 46.9% 46.3% 49.0% 49.7%

- Travelling sales people 30.0% 30.7% 35.4% 36.7% 35.4% 36.4%

* Companies governed by the French Insurance Code