November 28 – 30, 2017

The Opal Sands Resort | Clearwater Beach, FL

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November 28 – 30, 2017

The Opal Sands Resort | Clearwater Beach, FL

VISION STATEMENTThe Bones Society of Florida will be the premier

organization that promotes the highest standards of ethics, professionalism, education and excellence for

orthopedic practice administration in Florida.

MISSION STATEMENT The Bones Society of Florida will work in concert with BONES and the Florida Orthopaedic Society to champion the interests of orthopedic practice

administrators and staff throughout Florida.

BONES SOCIETY OF FLORIDA, INC.

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2016-2018 Bones Society of Florida Board of Directors

2017 BSOF Program Committee Gladys C. Echevarria

Florida Joint & Spine Institute, P.A. Sebring, FL

Marsha Young Panhandle Orthopaedics

Crestview, FL

Shannon Stewartson, MHA, CMPE Orthopaedic Clinic of Daytona Beach

Daytona Beach, FL

Sherry LaBonte`, MBA Alexander Orthopaedic Associates

St Petersburg, FL

Marsha Pinat, CMPE Sports Medicine Institute

Clermont, FL

Shelley Ward, CFO ShimSpine Tampa, FL

Robin Fielding Orthopaedic Center of South Florida, PA

Plantation, FL

Jason Tocci Orthopaedic Associates USA

Plantation, FL

Dan Polen Orthopaedic Associates of West Florida

Clearwater, FL

Jacqueline W. Ellerton, EMT Dr. Kenneth B. Hawthorne, JR, M.D., P.A.

Ormond Beach, FL

PRESIDENT Kevin Joyce

Orlando Orthopaedic Center Orlando

PAST PRESIDENT Shanna Mason

Florida Orthopaedic Specialists Port St Lucie

PRESIDENT-ELECT Vacant

TREASURER Robin Fielding

Orthopaedic Center of South Florida Plantation

SECRETARY Joy Jalaeikhoo

Atlantis Orthopaedics Atlantis

MEMBERSHIP CHAIR Jessica Caldwell

Tampa Bay Bone & Joint Center Tampa

AT LARGE MEMBER Jennifer Davison Vero Orthopaedics

Vero Beach

AT LARGE MEMBER Thomas Pulzone

Orthopaedic Associates of St Augustine St Augustine

AT LARGE MEMBER Paige LeMay

Coastal Orthopaedics Bradenton

AT LARGE MEMBER Keri Rimes

The Orthopaedic Institute Gainesville

AT LARGE MEMBER Shelley Ward

Shim Spine Tampa, FL

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Don’t Worry, About a ThingEvery Little Thing, is Gonna Be Alright

I recognize somedays it can be difficult to heed this advice with all that swirls around us as executives, which is exactly why you won’t want to miss the 2017 Annual Conference. Join us as we let our worries slip away for a few days on the iconic Clearwater Beach.

This year’s Program Committee has put together an excellent agenda that includes a renewed emphasis on professional development and leadership. Of course we have included a lineup of engaging content rich programming as well. But in these challenging times for medicine, we felt it is important to take advantage of our location and theme to focus on some personal

enrichment as well.

The BSOF Annual Conference continues to be regarded as the best state level conference for orthopaedic executives in the nation. It is our willingness to come together and lift each other up which is at the heart of the BSOF experience. This is your annual platform to secure the information and relationships you need to drive excellence in your organization.

Thank you for the opportunity to serve as your President and I look forward to seeing many of you at the Beach.

Sincerely,

Kevin Joyce President Florida Bones 2016-2018

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A beacon of modern design, Opal Sands Resort invites guests to experience a contemporary Clearwater Beach retreat where everything from our generously-sized guest rooms and suites to our restaurants and event venues all feature stunning views of the Gulf of Mexico. Within every one of our stylish guest rooms and suites, you’ll discover a serene beachfront escape, complete with plush beds, flat-screen TVs, and large balconies that boast dramatic views of the Gulf and awe-inspiring sunsets. We’ve even placed our parking facility underground, so guests never see cars interrupting their views, just the natural beauty of the Gulf and the Clearwater skyline.

About Our Destination

Upon arrival, guests will revel in the resort’s panoramic water views and a fresh, contemporary design that reflects our beach-chic atmosphere. Master artist Christopher Still was also commissioned to produce original pieces and oversee the resort’s art collection, which appear in our guest rooms and through the resort. Soak up the sun and take a dip in our Gulf front zero-entry outdoor pool and hot tub. Refresh your senses with a day of pampering at our full-service Opal spa. Relish in upscale waterfront dining at one of our three restaurants and lounges including our signature Italian restaurant, Sea-Guini, or unwind with handcrafted cocktails at the beachside Sandbar Tiki bar while watching the sun set over the Gulf. It’s all waiting for you at Opal Sands Resort.

NEW! UnitedHealthcare LINK System Training Demonstrations

Michael Smith from UnitedHealthcare is offering a training sessions on UnitedHealthcare’s new LINK system. The LINK system will become the hub for treatment authorizations, verification of benefits, and other critically important

communications between physicians and United representatives. This session will take place on

Wednesday 29th November from 4:45-5:30 pm.

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Tuesday November 28th 5:00pm to 7:00 pm

WELCOME RECEPTION IN EXHIBIT HALL Join us for some refreshments and networking as we welcome our business partners in the exhibit hall. All attendees, vendors, family, and guests are encouraged to attend. The first major exhibit hours of the meeting will also mark your first opportunity to enter your name to win a number of raffle prizes.

SOCIAL EVENTS

We don’t want to be waiting in vain for your love as we stir it up on the dance floor. Join us as we watch the sun disappear below the horizon and take in the breathtaking scenery at the Opal Sands. This year’s signature event will include dinner, special cocktails, cabanas, college football and lots of island music. The Reggae Theme should encourage everyone to dress casual and colorful as we enjoy the end of the day and celebrate our stay on Clearwater Beach.

Sponsored by Danna-Gracey and

Florida Orthopaedic Risk Purchasing Group

We Jamming Beach Party

Wednesday, November 29th

7:00 to 9:30 pm

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KEYNOTE SPEAKERS

Jonathan Beckerman, JDLittlerA go-to resource in complex employment matters, Jonathan A. Beckerman leverages his legal experience and deep subject matter knowledge to achieve successful results on behalf of management-side clients. His proactive counsel helps employers identify and mitigate workforce risks, particularly for companies in the hospitality, retail, construction, manufacturing and health/wellness sectors.

Jonathan is a tenacious federal and state court litigator known for his thorough understanding of intricate employment issues, including:

• Wrongful termination

• Discrimination

• Workplace harassment

• Public accommodation

• Employee leave

• Whistleblowing

He also regularly interacts with state and federal agencies, such as the U.S. Department of Labor and the Equal Employment Opportunity Commission (EEOC), defending his client’s interests at every stage of the complaint/charge process – from investigations and negotiations to fact-finding conferences and administrative hearings.

Cynthia Blackwell Founder & CEO , BlackRain Partners, LLC.

Attendee’s walk away from Cynthia’s energetic sessions wondering what type of coffee she drinks. Known as “The Rain Maker”, Cynthia motivates people to act now. Cynthia is often quoted saying “Plan your work, work your plan,” a motto by which she leads her life personally and professionally, every day.

Known for her enthusiastic leadership and strong business acumen, Cynthia has consistently demonstrated her ability to build long term relationships by nurturing and influencing business growth – aka: Rain Making. Success is non-negotiable; Cynthia thrives on the challenges presented by organizations seeking rapid and sustainable growth.

Cynthia Blackwell is a dynamic business development executive with over two decades of business success. She serves her clients as a foundational catalyst for aggressive growth. Leveraging expertise in business development and sales, leadership development, relationship management and organizational health. Many awards and nominations have honored Cynthia and BlackRain Partners, most recently named the Business of the Year by the Seminole County Chamber of Commerce and a prestigious nomination and finalist for Don Quixote Hispanic Owned Business of the Year for two years consecutively.

She is laser focused on helping you to achieve your ultimate goals.

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KEYNOTE SPEAKERS

Bradley Coffey, MA Advocacy Coordinator, American Association of Orthopaedic Executives

Bradley Coffey, MA is the Government Affairs Coordinator at the American Association of Orthopaedic Executives in Indianapolis, Indiana and the publisher of Coffee Talk from the Hill, a weekly publication discussing the events happening on Capitol Hill. Bradley comes to the AAOE from Louisville, Kentucky where he attended the University of Louisville. He received his Master of Arts in political science with a focus on the institutions of American government (Congress, Presidency, Courts) in May 2013. While a graduate student, Bradley served as a graduate teaching assistant, Vice-President of the Graduate Student Union, and as the Social Science Representative to the Academic Grievance and Student Discipline Committee. Bradley has previously worked with the National Multiple Sclerosis Society’s Public Policy Office and the Kentucky General Assembly.

Jonathan Edelheit, JDChief Executive OfficerMedical Tourism Association

Jonathan Edelheit CEO of the Medical Tourism Association, Editor-in-Chief of the Corporate Wellness Magazine, Managing Editor of Medical Tourism Magazine and Chairman of the Corporate Wellness Conference. Mr. Edelheit has been featured and in hundreds of media publications and speaks all over the world at conferences and workshops, and is the author of several books on medical tourism and corporate wellness. He known as a leader in the Medical Tourism & U.S. health insurance space. Prior to his current role, he spent over ten years involved in implementing wellness programs in both fully insured and self-funded health plans at a national healthcare administrator and was the first person in the US to implement medical tourism into these plans.

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KEYNOTE SPEAKERS

George Furlong Senior Vice President Managed Care Program Outcomes Analysis Sedgewick

Mr. Furlong is senior vice president of managed care program outcomes analysis at Sedgwick. George has more than 20 years of experience in the workers’ compensation arena and offers significant expertise in the provision of in-depth medical and disability management solutions with a focus on data analytics, as well as outcomes-based provider networks and specialty network solutions. He plays a key role in Sedgwick’s overall managed care initiatives and strategic planning. He is responsible for external client reporting, results analysis and benchmarking. Within the Sedgwick organization, George interacts with the executive team, operations leadership and program management resources to ensure the appropriate delivery and support of our managed care suite of services. He is also deeply engaged at the client level to maintain a balance of superior health care solutions for injured employees with best-in-class results.

Previously George served as the chief business intelligence officer for Universal SmartComp, a national physical medicine provider. In this position, he led the development of an enterprise-wide data warehouse solution focused on supporting clinical program results and analysis; providing the tools and insight for the organization to analyze the outcomes delivered by its programs and present these results to clients and prospects. Prior to Universal SmartComp, he served as the senior vice president of program development & analytics at Bunch & Associates. George was instrumental in developing business strategies for custom medical management and network management programs as well as implementing Bunch’s outcomes-based provider solutions for large self-insured employers. Prior to Bunch, he served as the vice president of business development and analytics at Choice Medical Management Services where he led efforts in developing their overall network development strategy, medical bill review service delivery, and medication management program.

George is a frequent speaker at national conferences and events. He is often featured in industry journals and publications and is a highly regarded authority in the managed care and workers’ compensation arena.

George earned a bachelor’s degree in management and finance from Rutgers University in New Jersey.

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KEYNOTE SPEAKERS

Christine Laramée M.DCentral North Florida Market Medical Director UnitedHealthcare

Christine Laramée, M.D. is the Medical Director for the Central and North Florida Markets. Dr. Laramée is Board Certified in Family Medicine and Hospice & Palliative Care. She received her medical degree from Université de Montréal in 1992 and pursued her residency in General Surgery at the Mayo Clinic in Rochester MN. After completing 3 years of training, she realized that Family Medicine would better fulfill her desire to develop a close and sustained relationship with patients. She then switched paths and completed her residency in Family Medicine at Hôpital Sacré-Coeur of Montréal.

Prior to joining UnitedHealth Group in July 2015, she owned a solo practice of family medicine and wellness in Pinellas County. Dr. Laramée then joined a large group focused on managed care/pay-per-performance targeting Medicare Advantage patients where she reached the CMS Star rating of 5 Stars physician, mostly due to her valuing quality of care, wellness/prevention, chronic diseases management and cost-effectiveness. In addition to practicing primary care medicine, Dr. Laramée was a medical director at The Hospice of the Florida Suncoast for ten years.

Her role at UnitedHealthcare is to assure quality of care and members’ satisfaction in a cost-conscious environment. She is bridging with the providers and employers and favors collaborative efforts to reach the goals of the members, providers, employers and UnitedHealthcare.

Dr. Laramée spends her free time enjoying the beauty of nature with her loved ones, exercises daily, actively supports the development of the Arts in the community and volunteers with her therapy dogs.

Michael J. McCaslin, CPAPrincipalSomerset CPAs & Advisors, Indianapolis, IN

Mike provides services for health care clients in multiple states throughout the country. As a principal in our health care group, he has many areas of expertise which include the development of health care delivery systems and multi-physician specialty organizations, and the negotiation of physician and hospital relationships. Mike also specializes in joint venture and merger analysis and transactions, strategic planning, buy-in and buy-out structuring and restructuring, development of governance structures and succession planning structures. In addition, Mike assists clients with income distribution methodology design and change management, new services development, ambulatory surgery center development and other physician and health system consulting needs.

Mike speaks on health care, accounting and practice management issues to physicians, hospitals and other medical organizations.

Mike believes that the key to success is to surround yourself with smart, capable people and then empower them to make full use of their talent and expertise.

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KEYNOTE SPEAKERS

Christopher L. Nuland, Esq.Law Offices Of Christopher L. Nuland

Mr. Nuland, the proprietor of the Law Offices of Christopher L. Nuland, was formerly legal counsel to the Florida Medical Association. A former tennis professional, Mr. Nuland came to the FMA after having served as Assistant Counsel to Blue Cross and Blue Shield of Florida, specializing in regulatory and legislative matters. His practice now consists primarily of representing individual physicians and physician groups and helping both to prosper in the new era of managed care and increased government regulation.

Among the honors that Mr. Nuland has received are inclusion in Who’s Who, Who’s Who in American Law Schools, and Outstanding Young Men in America. He has been admitted to the United States Supreme Court, Federal, Florida and Jacksonville Bar Associations, and is a member of the both the American and Florida Bar Associations’ Health Care Forums, the latter in which Mr. Nuland also served two terms as the Chairman of the Florida Bar’s Committee of Physician Issues.

Mr. Nuland is a frequent lecturer and author on medico-legal issues, having published The Legal Doctor in 1995. He had two books published in 1997; the first, The Physician’s Legal Companion, deals with national laws and rules pertaining to the practice of medicine; the second, entitled Legal Implication of Practicing Medicine in Florida, deals specifically with the concerns of Florida physicians. Another book, the Legal Survival Guide, was published in 2001.

Brittany O’NeilSenior Policy CoordinatorFlorida Division of Workers Compensation

Brittany O’Neil joined the Division of Workers’ Compensation in April of 2011 but has been with the Department of Financial Services for 17 years.

Mrs. O’Neil started her career with the Division of Risk Management adjudicating workers’ compensation claims. She spent four years providing analysis for the Division’s claims management operation including data processing. She also assisted in the Department’s development of policies and procedures relating to contracts and internal controls.

She currently holds the position of Senior Policy Coordinator for the Division. Her responsibilities include legislative analysis, leading the data and predictive analytics program and serving as the Division’s internal controls liaison. Prior to being Policy Coordinator, she was the manager of the Audit and Permanent Total sections.

Mrs. O’Neil graduated from the University of North Florida with a Bachelor of Science in Community Health in 1999. She also holds an Associate in Risk Management for Public Entities (ARM-P), a Project Manager certification (PMP) and a certificate in Disaster Management.

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KEYNOTE SPEAKERS

Linda Talley, PHDBehavioral TheoristPresident Linda Talley & Associates, Inc.

Dr. Linda Talley speaks and teaches a different and more powerful language that crosses industry lines and her audience evaluations prove that! Not only do her audiences learn a more powerful language, they walk away smiling and much more aware! Her audiences always ask for more and often hang out with her after her session to keep the knowledge flowing and more questions answered!

Dr. Talley has her own unique way of imparting knowledge based on the many returning learners who want to hear more from her! Include the first-time attendees and learners who have heard about her through word of mouth that says “you must hear her because you will learn some amazing stuff!” She has an emotionally contagious “can-do” attitude; a sense of humor that some say would be appropriate for stand-up comedy; and she engages and delights all levels of attendees because her programs are memorable and useful! Her high energy style will leave you with ideas you can use immediately!

She has authored four vastly popular books on behavior including “Oh Dear, My Slip Is Showing” a ground breaking book on why we do what we do on a sales call, how it impacts that call and how to reprogram ourselves to accomplish our goals for that call. Her most recent book, “Power Hands: A Leader’s Guide to Hand Gestures” reviews her latest research on specific hand gestures and the perception and meaning they create.

Dr. Talley is not only a natural born, well-known, and diversified educator and speaker, she is also an ongoing researcher in the area of leader development and nonverbal communication. She knows what she is talking about!

It’s no wonder that her clients frequently comment that their employees or attendees “are still talking about Dr. Talley’s presentation months, and years later.”

Mary Thomas, Esq.Florida Medical Association

Mary Thomas is a graduate of Florida State University College of Law. During that time she worked with the Florida Department of Health in the Office of the General Counsel and in her second year of law school, Ms. Thomas began an internship with the Florida Medical Association; after graduation, she was hired as the FMA’s Assistant General Counsel. As AGC, she represents the FMA at various regulatory and administrative agency board meetings with a focus on rule promulgation of the Board of Medicine.

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2017 Annual ConferenceTUESDAY, NOVEMBER 28, 2017

WEDNESDAY, NOVEMBER 29, 2017

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1:00 – 4:00 PM Exhibitor Move In Location: Opal Ballroom

2:00 PM Registration Opens Location: Opal Foyer

GENERAL SESSION Moderator: Kevin Joyce Location: Sea Salon

3:30 - 4:30 PM Keynote Speaker Impression Management: Building Client, Patient, Doctor & Staff Relationships Using Your Body Rather Than Your Mouth! Linda Talley, PHD Behavioral Theorist President Linda Talley & Associates, Inc.

Keynote Speaker Sponsored by: HealthMe

4:30 – 5:00 PM BSOF Business Meeting & Legislative Update Moderator: Fraser Cobbe

5:00 - 7:00 PM Cocktail Welcome Reception in Exhibit Hall Location: Opal Foyer & Ballroom

7:00 PM Board of Directors Dinner

7:15 – 8:45 AM BREAKFAST & BREAKOUT SESSIONS BY GROUP SIZE

1 and 2 Surgeon Groups Location: Sand Dune/Sand Dollar Facilitators: Jessica Caldwell, MPH, CPH, CPC, BMO, Tampa Bay Bone and Joint Center Shelley Ward, ShimSpine

3 to 5 Surgeon Groups Location: Beach View Facilitators: Joanne Tetreault Ft Lauderdale Orthopaedic Surgery & Sports Medicine Sandra Tardugno, Orthopaedic Specialists of South Florida

6 to 10 Surgeon Groups Location: Sea Salon Facilitators: Joy Jalaeikhoo, MBA/HCM, Atlantis Orthopaedics Shannon Stewartson Orthopaedic Associates of Daytona Beach

Over 10 Surgeon Groups Location: Beach View Facilitators: Kevin C. Joyce, MBA, CMPE, Orlando Orthopaedic Center Thomas Pulzone, Orthopaedic Associates of St. Augustine

8:45 – 9:00 AM Break with the Exhibitors

GENERAL SESSION Moderator: Paige LeMay Location: Sea Salon

9:00 – 9:45 AM Achieving the Triple Aim: Driving Health System Through Shared Accountability Christine Laramée M.D Central North Florida Market Medical Director UnitedHealthcare

9:45 – 10:30 AM Latest Trends in Ancillary Services and Alignments Mike McCaslin Somerset CPA

10:30 – 11:15 AM Strategy and Tactics for maximizing Reimbursement Under MIPS for Orthopaedics Karen R. Clark CPHIMS, FHIMSS Chief Information Officer OrthoTennessee

11:15 – 11:45 AM Location: Opal Foyer & Ballroom Break with the Exhibitors

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11:45 - 12:45 PM BREAKOUT SESSIONS

Breakout Session 1 Location: Beach Breeze Moderator: Robin Fielding

Workers Compensation Care Coordination: Improved Outcomes through Collaboration George Furlong Senior Vice President Managed Care Program Outcomes Analysis Sedgewick

Brittany O’Neil WC Policy Coordinator Division of Workers Compensation

Breakout Session 2 Location: Sea Salon Innovative Employee Benefit Program: Self Funded Health Insurance Michael Morgan, Center for Bone & Joint Surgery

Breakout Session 3 Location: Sand Dune/Sand Dollar Moderator: Fraser Cobbe

Florida Regulatory Potpourri Panel Discussion, In-Office Surgery, Records Duplication, Medical Marijuana & Controlled Substances Chris Nuland, Esq., Nuland Law Mary Thomas, Esq., Florida Medical Association

12:45 – 1:30 PM Location: Opal Foyer &Ballroom Lunch with Exhibitors

GENERAL SESSION Location: Sea Salon

1:45 - 2:45 PM Dynamic Conflict Resolution Skills for Workplace Problems Jonathan Beckerman, Esq., Littler

WEDNESDAY, NOVEMBER 29, 2017, CONTINUED

THURSDAY, NOVEMBER 30, 2017

2:45 – 3:45 PM Location: Opal Foyer & Ballroom Break with Exhibitors - Exhibit Hall Closes

3:45 – 4:45 PM BREAKOUT SESSIONS

Breakout Session 1 Location: Beach View Moderator: Robin Fielding

Crash Course on Key Labor and Employment Laws

• Hiring, recruitment, retention;

• EEO, diversity, and harassment training; and

• Leadership and management skills

Jonathan Beckerman, Esq., Littler

Breakout Session 2 Location: Sea Salon Moderator: Thomas Pulzone

The Emerging Role of Domestic and International Destination Medicine Jonathan Edelheit, JD Chief Executive Officer Medical Tourism Association

Breakout Session 3 Moderator: Joy Jalaiekhoo Time Management for Today’s Executive Cynthia Blackwell BlackRain Partners

4:45 – 5:30 PM UnitedHealthcare LINK System Training Session Michael Smith UnitedHealthcare

7:00 – 9:30 PM Location : Event Lawn We Jamming Beach Party Sponsored by: Danna-Gracey, Florida Orthopaedic Risk Purchasing Group

GENERAL SESSION Location : Sea Salon

8:00 – 8:45 AM Breakfast by Group Size Sponsored by: HealthPlans, Inc.

GENERAL SESSION Moderator: Kevin Joyce

8:45 – 9:30 AM Implications of the Medicare Proposed Rule on Outpatient SurgeryAnd Off-Campus Hospital Services Bradley Coffey, MA Government Affairs Manager American Alliance of Orthopaedic Executives

9:30– 10:30 AM Building a Culture of Leadership Cynthia Blackwell BlackRain Partners

10:30 AM Closing Remarks and Adjournment

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BSOF SPONSORSCORPORATE

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CLASS 2Ancillary Advantage, Inc

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PREMIERDanna-Gracey

Essential Enterprise Solutions, Inc** GE Walker, Inc

Netgain** Prestige Medical Imaging

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M*Modal**MEDENT**

Modernizing MedicineOne Call Care Management**

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TABLE TOP

Allscripts**Compass Surgical Partners, LLC**

Global Healthcare Resources / MTA**

Metro Health Solutions**Orthoped Distributors Corp

Signature Health**

** First-time Exhibitor

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EXHIBIT SHOW HOURSSET-UP:

Tuesday, November 28 1:00-4:00pm

SHOW HOURS: Tuesday, November 28 5:00-7:00pm (Welcome Reception)

Wednesday, November 29 8:45am-9:00am (Breakfast)

11:15am-11:45am (Break)

12:45pm-1:30pm (Lunch)

2:45pm-3:45pm (Break)

BREAK DOWN:

Wednesday, November 29 3:45pm -5:00pm

• There is no dinner event Tuesday evening after the reception. Please feel free to make individual plans to have dinner with attendees.

• The reception on Tuesday is in the Exhibit Hall. This is our major event in the exhibit hall.

• Wednesday, November 29th – 7pm to 9:30pm Join us for an evening of dinner, entertainment & period costumes. Themed Event - Tickets are required to participate.

to our Sponsors

Tuesday PM General Session HealthMe

Thursday Breakfast SessionHealthPlans, Inc

Flash Drives

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Membership Keeps Getting Better!

The leaders of the Florida Orthopaedic Risk Purchasing Group (FORPG) are very pleased to announce that we have negotiated an additional 17.5% credit off of malpractice insurance premiums for the program insured members from The Doctors Company, the programs insurer.

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