2019 robotics process and intelligent automation … · anz banking group apple south asia apra...

2019 ROBOTICS PROCESS AND

INTELLIGENT AUTOMATION

CONFERENCEFOUR SEASONS HOTEL KUALA LUMPUR

PRE-CONFERENCE MASTERCLASS:

10 JUNE 2019

MAIN CONFERENCE:

11 - 12 JUNE 2019

ROBERTO

RAMIREZ PINSON

Senior Vice President, Retail Risk Regulatory Reporting Global Lead and Data Strategy ExpertCitibank Singapore

ALLAN BOCQ

Data Analytic Project Leader (Leading Robotic Process Automation (RPA) in East Asia Japan Pacific), Schneider

Electric Bhd

SELVEEN MUNIADY

Head, Robotics Process AutomationRHB Malaysia

SHIVANGI KAMATH Head Quality Management and Process Improvement - Process Excellence GroupTata AIG General Insurance Company Limited

KIRILL MONAKHOS

Domain Director - Finance, Billing, OTC, BI. DHL Express

WINNIE WONG

Head, Operations Innovation and ResilienceAXA Affin General

Insurance Berhad

RAJ CHAUDHURI

Global Servicing NetworkAmerican Express

AARON SONG

General ManagerUEM Edgenta

Berhad

PEDRO

URIA-RECIO

Group Vice President, Head of Axiata AnalyticsAxiata

KEY SPEAKERS INCLUDE

FERHAD ISMAIL

Senior Manager - IT Customer Engagement, Commercial and Bid ManagementToll Group

RAJESH

NANDAKUMAR

Head of Enterprise Architecture Governance Global Consumer Technology Asia & EMEACitibank Singapore

• Bank of America: How RPA Will be a Game Changer in the World of Data

• How RPA Deliver Massive Benefits in

Productivity Through Automation of Manual Process

• Citibank: Importance of Governance Models in RPA Implementation Roll-Outs

• Scaling RPA to the Next Level: From Local to

Global Implementation

• Axiata: Dealing with Unstructured Data Analysis and Unclear Rules-Based Processes in RPA

• Lessons Learnt from Failed Robotic Process

Implementation

• Barclays: Assessing RPA Missteps to Avoid Failures in the Long Run

• CEVA Logistics: Setting up an RPA Center of Excellence

• HSBC: How RPA Delivers Value by Improving Automation in HSBC’s Operations

• AXA: How RPA Can Automate 65% of HR’s Rule-Based Processes

• Prudential: Integrating RPA and IA with Machine Learning and AI

• Phillips: RPA in Procurement

• DHL, Unilever, RHB RPA Implementation Case Studies & More!

KEY THEMES NEETI MAHAJAN

Managing Director, - Global Service Centre / Head of Workforce & Capacity Management Global OperationsHSBC Malaysia

Driving Massive Benefits in Productivity Through Robotic Automation

2BOOK BY 18 MAR 2019 TO SAVE US$500

DAY 1: MONDAY, 10 JUNE 2019

DAY 2: TUESDAY, 11 JUNE 2019

DAY 3: WEDNESDAY, 12 JUNE 2019

PRE CONFERENCE MASTERCLASS A:

PRE CONFERENCE MASTERCLASS B:

MAIN CONFERENCE

MAIN CONFERENCE

PARTICIPATING COMPANIES INCLUDE:

• RPA and IA Bootcamp: Preparing Your Organization for

Successful RPA Implementation

• Scaling RPA for Enterprise Wide Adoption

• Citibank Case Study: How Robotic Process Automation

HelpsCitiDeliverMassiveBenefitsinProductivityThrough Automation of Manual Process

• Petronas’ RPA Journey: How Petronas Leverages Robotic

ProcessAutomationtoEliminateManual,RepetitiveTasks in Procurement

• TakingRPAtotheNextLevel:From Local implementation To Global Expansion: How Standard Chartered Improve EfficiencyandProductivitybyMassivelyScalingUpRPA to 3,000 Bots?

• The Dark Side of Robotics: Lessons Learnt from Failed Robotic Process Implementation

• PreparingyourOrganizationforRPAandIAImplementation: Developing Realistic Targets, Quick Wins and Roadmaps to Enable Successful Implementation

• Dealing with Unstructured Data Analysis and Unclear Rules-Based Processes in RPA

• The Importance of Governance Models in Process Automation and Implementation Roll-Outs

• Choosing the Right RPA and IA Platform, Vendor and Proof of Concept

• Taking RPA to the next level: Scaling Implementation into Global Expansion

• Industry Interactive Roundtable Discussions• CaseStudy: How RPA and IA Brings Massive Automation in

Reporting, Financial and Accounting Closing• Live Demonstrations• CaseStudy: How RPA Delivers Value by Improving Automation

in Procurement, Operations and Data Reconciliation• CaseStudy: How RPA Can Automate 65% of HR’s Rule-Based

Processes• Case Study: Applying Robotics in Banking, Financial and

Insurance Industry• The Next Steps: Integrating RPA and IA with Machine

Learning and AI• AXA Case study: Developing a Robotic Process Centre of

Excellence

THE CONFERENCEAT A GLANCE 6 KILLER REASONS TO ATTEND

RPA AND IA CONFERENCE

1. Align your organization’s innovation goals to gain competitive edge and sustainable growth with the deploymentofRPAandIA

2. Learn from the experts on how to plan a roadmap for your organization’s RPA and IA Implementation

3. Unleash a digital workforce platform that is continually improving with AI,machinelearningandotherinnovative technologiestodiscoverthefutureofRPA

4. Inculcate a successful cultural change in people and managementforasmoothexecutionoftheRPAjourney

5. Understand the scalability of RPAandwhyitisasustainable choiceforthefuture

6. Uncoverthemassivebenefitsofproductivityenhancement fromRPAwithmultiple business case studies from areas banking, insurance, telecommunications, hr, finance and accounting

QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com

2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE | 10 - 12 JUNE 2019

3



2018

PAST PARTICIPATING COMPANIES

Our 2018RoboticsProcessandIntelligentAutomationinOperationandBusinessProcessConference in

AustraliaandSingaporegarneredprofessionalsfromthefollowingleadingcompanies:

AbbyyAustralia

AffinHwangInvestmentBank

AirProductsSharedServices

AirProductsSingaporeIndustrialGases

ANZBankingGroup

AppleSouthAsia

APRA

AustralianNationalUniversity

Auto & General

AXA Insurance

BankOCBCNISP

BankofSingapore

BioeqEnergyHoldings

BisIndustries

BlackLineRetail

Blackbook.AI

Blumark

CBA

CBRE

Co-operativeBank

COS

CurtinUniversity

DeakinUniversity

Department of Human Services

Department of Planning & Environment

DFASSSATS

EdwardsLifesciences

Ernst & Young Services

EventHospitality&Entertainment

FPTAsiaPacific

Havaianas - Australia

IAG

IngredionSingapore

INSEEDigitalCompany

InstituteofTechnicalEducation

InterplexPrecisionTechnology

INTIUniversalHoldings

INTIInternationalUniversity&Colleges

Jabil Circuit (Singapore)

KeenwayInternational

KellyServices(S)

Komatsu

KryonSystems

KTCorp

Kumpulan Wang Persaraan (KWAP)

LaTrobeUniversity

LandTransportAuthority

LEI Management Asia

Lendlease

LinkHousing

Local Government Super

MaerskMalaysia

Magellan Asset Management

MarkMoranGroup

MEBank

Meritus Hotels & Resorts

MVC

NationalGallerySingapore

NovaSystems

NTTDATASingapore

PerpetualGuardian

PSACorporationLimited

PTAstraHondaMotor

QueenslandSharedServices

RakutenAsia

Redflex

ReserveBankofAustralia

RioTinto

SerbaDinamikGroup

SiamCityCement

Signavio

SingaporeTelecommunication

Singtel Optus

STLogistics

Stryker

Synergy

TelstraSingapore

TheAustralianNationalUniversity

TodaeSolar

TotaleBizSolutions

TowerInsurance

UnicoComputerSystems

Uniting Care

Vale International SA Singapore Branch

Vital,MinistryofFinance

Wolters Kluwer

HEAR FROM KEY RPA AND IA EXPERTS

WORLD-CLASS LINEUP OF SPEAKERS

CHIN ZE WEIEastAsia,JapanandPacific

RegionalLeaderSchneider Electric

PEDRO URIA-RECIOGroupVicePresident,

HeadofAxiataAnalyticsAxiata

RAJESH NANDAKUMARHeadofEnterpriseArchitectGovernance Global Consumer

TechnologyAsia&EMEACitibank Singapore

ALLAN BOCQDataAnalyticProjectLeader(LeadingRoboticProcess

Automation (RPA) in East Asia Japan Pacific),Schneider Electric

ALAIN BOEYChiefTransformation

OfficerMedia Prima Berhad

FERHAD ISMAILSeniorManager-ITCustomerEngagement,Commercialand

BidManagementToll Group

SAFINAS MOHD IBRAHIM SeniorVicePresident,

PeopleIntelligence&ProjectActivation (HR)

AXA INM

WINNIE WONGHead,Operations

InnovationandResilienceAXAAffinGeneralInsurance Berhad

ROBERTO RAMIREZ PINSONSeniorVicePresident,RetailRiskRegulatoryReportingGlobalLead

andDataStrategyExpertCitibank Singapore

SELVEEN MUNIADYHead,RoboticsProcess

AutomationRHB Bank Malaysia

NEETI MAHAJAN Managing Director, GSC HSBC

MalaysiaandHeadofWorkforce&CapacityManagementGlobal

OperationsHSBC Malaysia

4



RAJ CHAUDHURIGlobalServicingNetwork

American Express

SHIVANGI KAMATHHeadQualityManagementandProcess Improvement- Process

ExcellenceGroupTata AIG General Insurance

Company Limited

SANDEEP BHALEKARVicePresident,Audit

AutomationandDataAnalytics,SMEforArtificialIntelligence

andMachineLearning

DOMINIC MASCRINASHead–GroupOperations

andTechnologyHong Leong Bank Berhad

RAMESH KRISHNAMOORTYHeadofProcurement–APAC,

India&JapanPhilips

HEAR FROM KEY RPA AND IA EXPERTS

WORLD-CLASS LINEUP OF SPEAKERS

KIRILL MONAKHOSDomain Director - Finance,

Billing,OTC,BI.DHL Express

KAILASH RAMALINGAMRegionalHead,ContactCenter

andServicingPlatformsDBS Bank

5



AARON SONGGeneral Manager

UEM Edgenta Berhad

FREDERIC DUCROSChiefTransformationOfficer

AirAsia

CITIBANK: IMPORTANCE OF GOVERNANCE MODELS IN RPA IMPLEMENTATION ROLL-OUTS

HSBC: HOW RPA DELIVERS VALUE BY

IMPROVING AUTOMATION

BANK OF AMERICA: HOW RPA WILL BE A GAME CHANGER IN THE

WORLD OF DATA

BARCLAYS: ASSESSING RPA MISSTEPS TO AVOID FAILURES IN

THE LONG RUN

SCALING RPA TO THE NEXT LEVEL: FROM LOCAL TO

GLOBAL IMPLEMENTATION

AXA: HOW RPA CAN AUTOMATE 65% OF HR’S RULE-BASED PROCESSES

PHILLIPS: RPA IN PROCUREMENT

DHL, UNILEVER, RHB RPA IMPLEMENTATION

CASE STUDIES & MORE!

HOW RPA DELIVER MASSIVE BENEFITS IN PRODUCTIVITY THROUGH AUTOMATION OF

MANUAL PROCESS

CEVA LOGISTICS: SETTING UP AN RPA CENTER

OF EXCELLENCE

AXIATA: DEALING WITH UNSTRUCTURED DATA ANALYSIS AND UNCLEAR RULES-BASED PROCESSES

IN RPA

PRUDENTIAL: INTEGRATING RPA AND IA WITH MACHINE

LEARNING AND AI

LESSONSLEARNTFROM

FAILEDROBOTICPROCESSIMPLEMENTATION

CONFERENCE HIGHLIGHTS

elcome to 2 Annual Digital Customer Care,Contact Center & Experience Forum

DELIVERING CONTACT CENTERS OF THE FUTURE - TODAY

28 - 30 MARCH 2017 | MELBOURNE MARRIOTT HOTEL, MELBOURNE, AUSTRALIA 6



Enjoyaglassofchampagnewhilstnetworkingwithother

like-mindedindividualson topicsthatareofmostinterest

toyouandfellowdelegates.

11 JUNE 2019, EVENING: CHAMPAGNE NETWORKING SESSION

Industries (including and not limited to):

• Retail

• Insurance

• Banking&Finance• Telecommunications• FMCG

• Pharmaceutical• Food&Beverage• Oil & Gas / Mining

• Chemical• Hospitality• Aviation

• Governmental Institutions

• Management Consulting

• ResearchInstitutions

In the Roles of:C-Level/President/Vice President/Director/Head/Manager of:• Robotic Process

Automation

• Robotics

• Automation Intelligence

• Automation

• MachineLearning• Artificialintelligence• Dataanalytics• Changemanagement• Cybersecurity• Enterprise solutions

• Innovation

SENIORITY LEVEL OF DELEGATES

Director Levels

& Above

Head of

Department

Manager

70% 10% 20%

DISCOVER

WHO YOU WILL MEETAT THE CONFERENCE

Who You Will Meet:

• Digital Solution

• Operation/OPEX

• Transformation• Operationexcellence• Process performance

• Businessanalysis• IT&Digital

7



8 REASONS TO ATTEND


INTELLIGENT AUTOMATION

RPA &AI


Socialize with our global experts

from Hong Kong, United Kingdom,

Malaysia and China to

exchange knowledge

and experiences.

Capitalize experts’

evaluations on RPA for their

businesses in areas such

as Finance, Procurement,

HR, Outsourcing,

Automation, and

Insurance.

Inspirational case studies

and solutions on how to

effectively scale robotics

efficiently and embedded

automation into their

business culture

Explore the potential and

capabilities that RPA and

IA will bring to businesses

Prepare and

customize the RPA

journey for your

businesses in early

adoption stage

Be informed of the

advances in RPA and

IA and the potential in

integrating RPA with AI

Transform business

process and operation

by leveraging on RPA

and IA

Understand how

Centre of Excellence

could engage people and

manage change

Management for an

effective automation

programs

8 1

2

3

45

6

7

PRE CONFERENCE MASTERCLASS A: 9:00 – 12:30

PRE CONFERENCE MASTERCLASS B: 13:30 – 16:30

NETWORKING LUNCHEON: 12:30 – 13:30

10 MAYFRIRPA AND IA BOOTCAMP: PREPARING

SCALING RPA FOR ENTERPRISE

YOUR ORGANIZATION FOR SUCCESSFUL

WIDE ADOPTION

RPA IMPLEMENTATIONRPAhasbeenmaturingquietlyovertheyears.Many organisations arebegingningtoexploretheuseofRPAindifferentscenariosandprocesses to create competitive edge for its business.Nonetheless,implementation of the software can still be a challenge for thosewanting to leverage automation. Join us to understand the outlook and roadblocks of a RPA and IA journey, discover RPA’s variousfunctionsandfinally,theunlimitedcapabilitiesofRPAandIA.

• Identify roadblock to its success and potential to add value to yourbusiness

• Learn about IA’s current and ever-evolving capabilities and

whatitcanofferintheyearstocome• Better understand which of the processes can be utilized

by these technologies and how they are different from other automation management tools

• Provide a variety of industries and corporate functional department

Designed to perform on a vast range of complex processes, enterprise-wide RPA delivers even more powerful outcomes at unlimited scale, helping companies become digital businesses faster and gain a valuable advantage on their path to AI. Bytheendofthisprogram,participantswillbeabletoacknowledgethe internal processes for enterprisewide deployement of RPA,develop a governance structure suitable to your organization’s maturity level and achieve business success. This sessionwillshowyou:

• Reviewing Internal Processes for Deployment of RPA• DevelopaGovernanceStructurebyMaturing the RPA Culture

in Your DNA• Scaling Your RPA from Local to Enterprise Wide Adoption• Developing Realistic Targets For Your IA Strategy &

Roadmaps to Build Your Competitive Advantage and to

AchieveThemforBusinessSuccess• The Importance of Internal Stakeholders & Governance

Models

FERHAD ISMAIL SeniorManager-ITCustomerEngagement,CommercialandBidManagementToll Group

SHIVANGI KAMATHHeadQualityManagementandProcess Improvement-ProcessExcellenceGroupTata AIG General Insurance Company Limited

9



10



CASE STUDIES OF SUCCESSFUL ROBOTIC PROCESS AUTOMATION (RPA) AND INTELLIGENT AUTOMATION

(IA) IMPLEMENTATION

09:00 Welcoming Speech, Opening Remarks & Thank You

Sponsor Speech by Conference Producer

MAIN CONFERENCE AGENDA

DAY 1

09:15 What is RPA? How to Identify Opportunities for RPA

in the Business?

13:15 Preparing your Organization for RPA and IA

Implementation: Developing Realistic Targets,

Quick Wins and Roadmaps to Enable Successful

Implementation

• Definingwhere to startwhenyou’reconsideringanRPAstrategy

11 JUNTUE

Frederic DucrosChief Transformation OfficerAirAsia

IMPLEMENTATION STRATEGY, ROLL OUTS, GOVERNANCE MODEL AND SCALING UP

10:45 How DBS Bank Accelerates Digitalization

Transformation With Robotic Program & How RPA

Enables DBS to Free Up 25K Man Hours of Menial

10:00 Citibank Case Study: How Robotic Process

AutomationHelpsCitiDeliverMassiveBenefitsinProductivity Through Automation of Manual Process

Roberto Ramirez PinsonSenior Vice President, Retail Risk Regulatory Reporting Global Lead and Data Strategy ExpertCitibank Singapore

Kailash RamalingamRegional Head, Contact Center and Servicing PlatformsDBS Bank

10:30 Morning Refreshments & Networking Session

11:15 Reserved Session For Sponsor

11:45 The Dark Side of Robotics: Lessons Learnt from

Failed Robotic Process Implementation

Allan BocqData Analytic Project LeaderSchneider Electric(Leading Robotic Process Automation (RPA) in East Asia Japan Pacific Region)

Chin Ze Wei East Asia, Japan and Pacific Regional Leader for the End to End Lead Time Reduction Programme and Digizitation (RPA)Schneider Electric

12:15 Lunch & Networking

• Understand how to set targets, relative toorganization’sbusinessgoalsandstructure

• EvaluateexistingprocessestodeterminewhereRPAandAIfitsinyourbusiness

• LearnhowtoleverageonRPAandIAtobuildmarketleadership

13:45 Case Study: Applying Robotics in Banking and

Financial industry

Dominic MascrinasHead – Group Operations and TechnologyHong Leong Bank Berhad

14:00 The Importance of Governance Model in Process

Automation and Implementation Roll-outs in

International Corporations

• TheevolutionofRoboticsinthebankingindustry• Businesstransformationmodelbyleveragingprocessautomation, loan processing, automated customerservice, smart ATMs, mobile and online bankingapplication

Kirill MonakhosDomain Director - Finance, Billing, OTC, BI. DHL Express

14:15

15:00

Dealing with Unstructured Data Analysis and Unclear

Rules-Based Processes in RPA

Assessing RPA Missteps to Avoid Failures in the

Long Run

• Natural Language Processing (NLP) and MachineLearningtoCaptureUnstructuredData

• ConnectingRPAwithArtificialIntelligence

• Overcoming proof of concept confusion • CollaborationofselectedvendorsandyourinternalITdepartmenttohelpchoosetherightselections

• Overlookingtherealityofdiminishingreturnsbyonlyfocusing on a fully automated end-to-end processonly

Pedro Uria-RecioGroup Vice President, Head of Axiata Analytics Axiata

14:45 Afternoon Refreshment & Networking

15:30 RHB’sRPAJourney-AutomatingDifferentTypesofProcesses, From Simple to Complex Process

Selveen MuniadyHead, Robotics Process AutomationRHB Bank Malaysia

11 JUNTUE

11




DAY 1

16:00 Setting Up An RPA Center Of Excellence, From

inception To Steady State

Ferhad IsmailSenior Manager - IT Customer Engagement, Commercial and Bid ManagementToll Group

16:30 Digitalization Of Procurement: A Compelling Value

Proposition

• Contextualizing the elements of digitalization for aworldclassprocurementorganization

• Optimizing cloud platform to enhance procurementdigitalization

• Utilizing a strategic procurement leverage on digitalization

Ramesh KrishnamoorthyHead of Procurement - APAC, India & JapanPhilips

17:00

17:10 Champagne Networking

Afteralongdayoflearning,benchmarking,andplanning,unwindandminglewithyourpeers

Closing Remarks by Conference Chairman

12 JUNTUE

12



09:00 Welcoming Speech, Opening Remarks & Thank You

Sponsor Speech by Conference Producer


DAY 2

09:15 Industry Interactive Roundtable Discussion

(30 mins per table):

15:30 The Importance of Governance Models in Process

Automation and Implementation Roll-Outs

Alain BoeyChief Transformation OfficerMedia Prima Berhad

RPA AND IA SUCCESSFUL USE CASES, CASE STUDIES AND NEXT STEPS

• Roundtable A:VendorAssessment&Selection

• Roundtable C: HowRPAandIACanImproveProductivityofLegacySystems

• Roundtable B:GettingstartedwithRPA-Decidewhat,Where,When,WhyandHowtoAutomate

• Roundtable D: JustifyingtheROIofRPAforBuy-in

• Roundtable E: DevelopingtheCenterofExcellenceto Scale Up RPA

12:00 Case Study: How RPA Delivers Value by Improving

Automation in Operations

Neeti MahajanManaging Director, GSC HSBC Malaysia and Head of Workforce & Capacity Management Global OperationsHSBC Malaysia

14:00 Case Study: How RPA transforms your customer

experience

13:30 Case Study: How RPA Can Automate 65% of HR’s

Rule-Based Processes

FUTURE INNOVATIONS WITH RPA AND IA

14:30 The Next Steps: Integrating RPA and IA with Machine

Learning and AI

15:00 Afternoon Refreshment & Networking

Safinas Mohd Ibrahim Senior Vice President, People Intelligence & Project Activation (HR)AXA INM

Raj ChaudhuriDirector, Global Servicing NetworkAmerican Express

Sandeep BhalekarVice President, Audit Automation and Data Analytics, SME for Artificial Intelligence and Machine Learning

12:30 Lunch & Networking

• Integrate intelligentdecisionmakingusingbigdataandanalytics

• Amalgamation of machine learning, advancedanalyticsandRPA

• Natural language generation/speech recognition tobuildcompletelyvirtualworkforce

Rajesh Nandakumar Head of Enterprise Architect Governance Global Consumer Technology Asia & EMEA Citibank

Ferhad IsmailSenior Manager - IT Customer Engagement, Commercial and Bid ManagementToll Group

10:30 Live Demonstration A (30 mins): 10:30 - 11:00am

Live Demonstration B (30 mins): 11:00 - 11:30am

Live software robots automation demonstration ofa process being automated. To see the bot’s processworkflowandtheapplicationthathowthetechnologymightrevolutionizeyourbusiness&operationprocesses

10:15 Morning Refreshments & Networking Session

11:30 How RPA Will be a Game Changer in the World of

Data

• ManagingdatataskswithRPA• Extracting, analysing and recording data in amuchmoreefficientwaywithRPA

• OptimizingBigdataanalyticswithRPA

11:45 Incorporating Successful Change Management

Strategy as a part of RPA/ Transformation

Aaron SongGeneral Manager UEM Edgenta Berhad

12 JUNTUE

13




DAY 2

16:00 AXA Case Study: Developing a Robotic Process

Centre of Excellence

Winnie WongHead, Operations Innovation and ResilienceAXA Affin General Insurance Berhad

16:30 Incorporating Successful Change Management

Strategy as a Part of RPA

• Designinganeffectivechangemanagementstrategy• Seamless communication and hand off betweenstakeholderstoincorporatechangeswithoutaffectingexecution

17:00 Closing Remarks by Conference Chairman

14



EXHIBITOR

OrangeFINAsiaSdnBhd(OrangeFIN)isaspinoffcompanyofInsiteMYSystemsSdn Bhd (IMS).We are the leader in innovative software solutions for theAsianfinancialservicesindustry.OurapplicationsareusedinmajorMalaysianand foreign banks, as well as banks in Philippines, Singapore, Thailand,Bangladesh,andPakistan.IMShasalreadyestablished18yearsofbusinessinthechequeclearingandpaymentareasinAsia.

OrangeFIN offer a Robotic ProcessAutomation (RPA) solutions to the samemarketdrawingfromtheexistingexpertiseofIMS.ThesolutionofferssoftwarerobotinplaceofhumanandincludesdeeplearningandAItechnologies.

OrangeFIN focuses on banks that have intensive manual operations andrequireanautomationprocess.Chequeclearing,Reportingandotherbackendoperationsarehighlyhumanintensive,andbanksseektofindalowercostof operation.

OrangeFINalsooffersaproductthatoperatesasaRobottoassistthebanks/insurancecompanytoautomatethecapturingofcustomerinformationthatisavailableontheMalaysia’sMyKAD,InternationalPassport,ChinaIdentitycard, finger print biometric information, facial recognition and otherdocuments.ThisinformationiscapturedviaPCormobileapplications.Thefocusofthisproductisthesoftwareasitwillbehardwareindependent.

Mission&VisionofOrangeFINAsiaOrangeFINAsia aspires to be a Leading Global Player in the Banking andFinance Industry with our innovative products that meet our customers’satisfactionandobjectives.WeaimtobeNo.1inRPAproductsinASIAbythenext5years.

Visit:www.orangefinasia.com

SILVER SPONSOR

AutomationAnywhereistheleaderinRoboticProcessAutomation(RPA),theplatform on whichmore organizations build world-class Intelligent DigitalWorkforces.AutomationAnywhere’senterprise-gradeplatformusessoftwarebotsthatworksidebysidewithpeopletodomuchoftherepetitiveworkinmanyindustries.ItcombinessophisticatedRPA,cognitiveandembeddedanalytictechnologies.Over1,400organizationsusethisAI-enabledsolutiontomanageand scalebusinessprocesses faster,withnear-zeroerror rates,whiledramaticallyreducingoperationalcosts.AutomationAnywhereprovidesautomationtechnologytoleadingfinancialservices,insurance,healthcare,technology,manufacturing,telecomandlogisticscompaniesglobally.

Visit:www.automationanywhere.com

Go be great.

®

http://www.orangefinasia.com

http://www.automationanywhere.com

15



SUPPORTING PARTNER

Establishedin2002,IASAisthepreeminentknowledge-basedassociationfocusedontheITArchitectureprofession.IASAisanot-for-profitassociationand mostly run by volunteering architects from various organizationsaroundtheworldtoimprovethequalityoftheEnterpriseArchitecturebyadvocatinganddeliveringstandards,services,vendoragnosticeducationand accreditation programs that optimize the development of DigitalArchitecture.Tilldate,wehaveapproximately30,000networkofbusinessleaders and enterprise architects and 2,000 members located in APACcountries.

Visit:iasaglobal.org

Glee Trees Pte. Ltd. is a technology vendor and innovator specializing incognitiveautomation(RoboticProcessAutomationwithArtificialIntelligence).Wewerebornon1stJuly2016withavisiontoempowerpeopletohavemoretimeformorevalue-addtasksbyautomatingthemanualbusinessprocesses.

Visit:www.robotics-process-automation.com/singapore

EXHIBITORS

Foundedin1983,DimensionDataisaUSD8billiongloballeaderindesigning,optimising, and managing today’s evolving technology environments. Thisenablesitsclientstoleveragedatainadigitalage,turnitintoinformation,and extract insights. Headquartered in Johannesburg, Dimension Dataemploys28,000peopleacross47countries.Thecompanybringstogethertheworld’sbesttechnologyprovidedbymarketleadersandnicheinnovatorswiththeservicesupportthatclientsneedfortheirbusinesses–fromconsulting,technical,andsupportservicestoafully-managedservice.

InAsiaPacific,weoperatein35officesacross13countries.Wehelpclientsenabletechnology,operatetheirITinfrastructuresandtransformtechnologysolutionsthatdelivervalue.Itcombinesanexpertiseindigitalinfrastructure,cybersecurity, customer experience (CX), and digital workplace, withadvanced skills in IT outsourcing, IT-as-a-Service, Systems integrationservicesandtraining.

DimensionDataisaproudmemberoftheNTTGroup.

Visit:www.dimensiondata.com

http://iasaglobal.org

http://www.robotics-process-automation.com/singapore

http://www.dimensiondata.com

16



CAPITALIZE ON THIS CONFERENCE

PARTNERSHIP OPPORTUNITIES

Lookingfortheidealplatformtoelevateyourprofessionalstatusandstrikekeybusinesspartnerships?

Leverageonourlimitedsponsorshippackagestostrengthenandconfirmyourmarketpositionthroughconsistentandcontinualbrandingawarenessandtakeadvantageoftheplethoraofopportunitieswithhighleveldecisionmakers.

Partneringthroughaneventsponsorshipwillenableyoutogain:• Unparalleled industry exposure• Leads generation and meeting arrangements with key decision makers

intheRoboticProcessandIntelligentAutomationfield• Extraordinary brand visibility, increasing brand awareness and

preference• Long-term business partnerships with leading RPA and IA partners,

customers and regulators

Please contact Emma Joy at +65 6716 9961 or email [email protected] to

discusspotentialsponsorshipopportunitiesortocustommakeyourownpackage.

BenefitsasMediaPartnerandSupportingOrganizationatRobotics Process and Intelligent Automation in Operations and Business Processes Conference

• Enhanceyourcorporateprofileandvisibilitywithinyourindustry- Yourcompany’slogowillbeemblazonedonourbrochuresanddistributedtodecisionmakersacrosstheregion

• Affiliationwithaninternationallyrecognizedcommercialeventorganizer

ClaridenGlobaleventsarewidelyknownandtrustedthroughouttheworldforprovidingbestvaluetoseniorindustryexecutives.Throughpartneringwithselectedmediaandsupportingorganizations,wearecapableofdeliveringthehighestcalibreofexpertknowledgeandkeyindustryinsightstothetargetmarket.

IfyoumeetthecriteriamentionedaboveandwouldliketoexploretheopportunitytopartnerwithusforRobotics Process and Intelligent Automation in Operations and Business Processes Conference, please contact Kevin Chan at

+65 6899 5030 or email [email protected].

mailto:kevin%40claridenglobal.org?subject=

REGISTRATION PAGE


INTELLIGENT AUTOMATION CONFERENCE

10 -12 June 2019 | Four Seasons Hotel Kuala Lumpur

FOR OFFICIAL USE

FEE RECEIVED REFERENCE L19077/EK/LF

4 WAYS TO REGISTER

Email: [email protected]

Fax: +65 6567 4328

Call: +65 6899 5030

Website: www.claridenglobal.com

PAYMENT METHODS

HOW TO REGISTER AND PAY

ACCOMMODATION

Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation.

CANCELLATIONS AND SUBSTITUTIONS

Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue.

Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee.

ALL CANCELLATIONS MUST BE RECEIVED

IN WRITTEN FORM

PLEASE NOTE: CLARIDEN GLOBAL PTE LTD reserves the r ight to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, CLARIDEN GLOBAL PTE LTD will refund the full amount and disclaim any further liability.

ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on +65 6899 5030

PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by CLARIDEN GLOBAL PTE LTD and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services.

Visit us at www.claridenglobal.com for upcoming events

An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque made payable to “CLARIDEN GLOBAL PTE LTD”. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT.

Four Seasons Hotel Kuala Lumpur

10 - 12 June 2019

Address: 145, Jalan Ampang, 50450 Kuala Lumpur, Malaysia

Phone: +60 3-2382 8888

Website: https://www.fourseasons.com/kualalumpur/

CONFERENCE VENUE AND

ACCOMMODATION INFORMATION

BY CHEQUE / BANK DRAFT :

Made payable to CLARIDEN GLOBAL PTE LTD and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore 609927.

BY TELEGRAPHIC TRANSFER TO:

Bank Name: DBS BANK

Bank Branch code: 027

Bank Address: 6 Shenton Way, DBS Building, Singapore 068809

Bank Account No: 027-903583-8

Bank Account name: Clariden Global Pte Ltd

SWIFT Code: DBSSSGSG

Please note that all bank charges are to be borne by participants. Please ensure Clariden Global International Limited receives the full invoiced amount.Note: Please include invoice number on all payment types and your company’s name in your payment instructions for our reference.

CREDIT CARD:

To make payment by credit card, please call our client services hotline at +65 6716 9980

A. 2-Day Conference Individual Pass (Most Popular) US$1,995

US$2,495B: 2-Day Conference + Pre-Conference Masterclasses (Most Value)

Regular FeeConference Packages

CONFERENCE FEES

INDUSTRY PROFESSIONALS

Register with your Colleagues Today to Enjoy Group Discount*:

Group discount of 10% for the 2nd participant from the same organization.

For limited time only by 13 May 2019, register 3 participants and the 4th participant will receive a complimentary seat.

For 5 or more registrations, please contact Kevin Chan at [email protected].

Group Discount will only be applicable to the package of the lowest value.

*Only 1 discount scheme will apply. Discount will compound on top of your early bird discount! This offer is valid for a limited time only, till 13 May 2019.

PLEASE NOTE: The conference fee includes lunch, refreshments and conference documentation. Payments are required with registration and must be received prior to the Conference to guarantee your place.

GROUP DISCOUNTS

Booking Contact (Approving Manager) Mr/Mrs/Ms:____________________________

Job Title:______________________________ Department:______________________

Telephone:_____________________________ Fax: ______________________________

Email:____________________________________________________________________

Organization:______________________________________________________________

Address:__________________________________________________________________

_______________________________________________Postal Code:_______________

I would like to receive more information on hotel accommodation using Clariden Global coporate rate.

Promotional Code (Optional): _________________________________________________

Please register the following participant(s) for this Conference

(Please tick to select your Conference packages. You may tick more than one.)

1st Participant Name (Mr/Mrs/Ms): ______________________________________________

Job Title:__________________________ Department:_______________________________

Telephone:_______________________________ Fax:________________________________

Email:__________________________________________ Date of Birth:_________________

Conference Package Selected: _______________________________________________

2nd Participant Name (Mr/Mrs/Ms): _____________________________________________


Telephone:_______________________________ Fax:________________________________



3rd Participant Name (Mr/Mrs/Ms): _____________________________________________


Telephone:_______________________________ Fax:________________________________



4th Participant Name (Mr/Mrs/Ms): _____________________________________________


Telephone:_______________________________ Fax:________________________________



Please complete this section.

https://www.fourseasons.com/kualalumpur/

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