2019 speakers include build your rpa roadmap · an rpa scale up guide: rolling out robotics into...

Main Conference: 19 - 20 June 2019 Pre-Conference Workshops: 18 June 2019 Post-Conference Workshops: 21 June 2019 Venue: Singapore

ACHIEVING GREATER ROI, SCALING ENTERPRISE-WIDE IMPLEMENTATION & ADVANCING TOWARDS COGNITIVE AUTOMATION

2019 SPEAKERS INCLUDE

Vihang ShahHead, Centre of Excellence,

Digital ProductivityElectrolux

Krishna Ramachandran

Head of RPAPhilips

Ravi Ranganathan, Managing Director,

Next Generation Optimization (NGO)

RBC Investor and Treasury Services

Dibya BasuHead of Intelligent

Automation Bupa Australia & New Zealand

Nirupam DasChief

Information OfficerLiberty

Insurance

Jacky HeAI & Automation

Lead Mars Global

Service

Sponsor: Media Partners:

A S I A ’ S N O . 1 R P A E V E N T

BUILD YOUR RPA ROADMAPGETTING STARTED

I. Decoding the RPA Buzz

II. Identifying Business Processes for RPA Implementation

DRIVING RPA IMPROVEMENTS

III. Utilising RPA for End-to-End Operational Excellence

IV. Ensuring RPA Integration with System, Process and Operations

ENTERPRISE-WIDE RPA DEPLOYMENT

V. Structuring Effective RPA Operating & Governance Models

VI. Exploring Opportunities for Further RPA Wins

MAKING THE MOVE TOWARDS COGNITIVE RPA

VII. Putting RPA to Work with Unstructured Data

VIII. Building Judgment-Based Bots

BOOK AND PAY BEFORE 19 April 2019 AND SAVE

UP TO $600!

Group Discount Available!

Research & Developed by:

T: +65 6722 9388 E: [email protected] W: https://asiarpa.iqpc.sg/

Dear Colleagues,

We are excited to announce the return of our highly successful RPA Asia Summit this June! In our 4th year now, we understand that RPA is no longer a buzzword and organisations no longer need to be convinced on the benefits of RPA.

However, we also understand that as organisations continue along their RPA journey, there now exists a mismatch between reality and expectations when it comes to evaluating the true ROI of RPA.

So how can RPA leaders bridge that gap to drive continuous improvements, increase cost savings and productivity gains? As they work on further integrating RPA with enterprise operations, how are they mapping out a sustainable RPA and Intelligent Automation (IA) roadmap to ensure long-term business value? With that in mind, the theme this year is focused on “Achieving Greater ROI, Scaling Enterprise-Wide Implementation and Advancing towards Cognitive Automation”. Whether you are an early adopter or an advanced RPA player, do not miss out on the case studies, panel discussions, workshops and interactive roundtables we have lined up for you – ensuring that you will continue (or start) your RPA journey on the right track!

I look forward to seeing you in June 2019.

Best Regards,

Evon Yew Conference Director4th Annual Robotic Process Automation (RPA) Asia Summit 2019

P.S. Don’t forget to invite your colleagues to enjoy the group discount!

QUICK SNAPSHOT OF WHAT’S IN STORE FOR YOUAT THE EVENT!

BEEN THEREDONE THAT! Join the in-depth workshops for hard lessons learned from RPA practitioners, for you to avoid the failures they have encountered.

Pre-Conference Workshopsfor Early-Stage Adopters:

Building the Case for Robotic Process Automation Investment

Launching RPA Pilot Projects - Proof of Concept (POC) and Result Analysis

Mastering Process Redesign and Vendor Selection

Post-Conference Workshops for Mature-Stage Adopters:

An RPA Scale up Guide: Rolling out Robotics into Enterprise Operations

From Tactical RPA to Strategic RPA: Cognitive Automation Pilot Projects

Artificial Intelligent (AI) Applications in Robotic Process Automation

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JOIN INTERACTIVE DISCUSSION GROUPS to discover how you can maximise your RPA ROI: Getting Started Driving RPA Improvements Cognitive Automation

8 BRAND NEW CASE STUDIES

from RBC, Mars Global Services, Electrolux, Liberty Insurance,

Bupa, Conduent, Standard Chartered Bank, Philips

WHERE ELSE TO AUTOMATEFOR FURTHER RPA WINS? Explore RPA opportunities across various business functions including: HR Compliance & Risk Finance Customer Service IT Procurement & Supply Chain

6 VALUE-ADDED WORKSHOPS

for Early-Stage andMature-Stage Adopters


OUR ESTEEMED SPEAKER FACULTY

Herbert DcostaHead - Robotics

Process Automation COE

Tesco

Joel LeongGlobal Lead, Talent

& PerformanceJabil

Dan Victorre M Ruiz Robotic Process

Automation Program Manager

Merck Business Solutions Asia Inc.

Norma Wu AVP, Business

TransformationMSIG

Uday SinghHead Process

Automation and Robotics

Credit Suisse

Saravanan Kumar Global Head of

AutomationAon

Venkatesh SubbaramanRegional Chief

Operating OfficerANZ

Pedro Uria-RecioVice President, Head of

Analytics CentreAxiata Group Berhad

Vihang ShahHead, Centre of

Excellence, Digital ProductivityElectrolux

Tilak BanerjeeSenior Director, Head

of Global Shared Services

Conduent

Dibya BasuHead of Intelligent

Automation Bupa Australia & New Zealand

Nirupam DasChief Information

OfficerLiberty Insurance

Jacky HeAI & Automation Lead Mars Global Service

Girish SundaramTechnology DirectorStandard Chartered

Bank

Uday JoseManaging Director

Enate India

Kumarswamy NaiduFinance Transformation

LeadGE Healthcare

Michael de VreugdRegional Director

- Asia, Digital Transformation

Ageas

Ravi RanganathaManaging Director,

Next Generation Optimization (NGO)

RBC Investor and Treasury Services

Krishna Ramachandran Head of RPA

Philips

Onelly WangFinance Shared Service

Director Alibaba


CONFERENCE DAY ONEWednesday, 19 June 2019

08:00 Registration & Coffee & Tea

08:50 Chairman’s Opening Remarks

RPA TRANSFORMATION & SUSTAINABILITY

09:00 Developing Sustainable RPA and Intelligent Automation Roadmaps to Elevate Organisational Success

• Building RPA and intelligent automation into your organisational blueprint to enhance business agility

• Rethinking strategic operational decisions including workforce and outsourcing to harness the full benefits of intelligent automation

• Breaking down silos, getting organisational wide buy-in and leveraging robotics to build market leadership

Panellist: Venkatesh Subbaraman Regional Chief Operating Officer, ANZ

09:40 Building a Scalable and Intelligent Cognitive RPA Program with $150+ million in runrate reduction over 3 years

• Developing enterprise readiness to reap the benefits of cognitive RPA

• Integrating RPA with cognitive capabilities to advance operational efficiency and accuracy

• Case studies for cognitive RPA applications in compliance processing, payments processing and asset servicing

Uday Singh Head Process Automation and Robotics Credit Suisse

10:10 Embedding RPA into Enterprise Operations • Exploring new areas of RPA deployment to

enhance enterprise performance • Rolling out bots effectively with structured

operating models • Reviewing effective bots management

including user access, security and risk

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10:40 Speed Networking & Morning Refreshment Break

ENHANCING RPA ROI & PERFORMANCE

11:20 RPA Performance Benchmarking and ROI Assessment to Drive Impactful Business Results

• Establishing operational and performance metrics to evaluate the true ROI of RPA

• Assessing efficiency gains, cost savings, and risk reduction as a direct benefit of RPA

• How else can we harness RPA to create sustainable business and customer value?

Panellists Ravi Ranganathan Managing Director,

Next Generation Optimization (NGO), RBC Investor and Treasury Services

Michael de Vreugd Regional Director - Asia, Digital TransformationAgeas

Uday Singh Head Process Automation and Robotics, Credit Suisse

12:00 INTERACTIVE DISCUSSION GROUPS [2 ROTATIONS @ 35 MINS EACH] Structured to maximise interaction and in-depth focus on a topical subject matter, attendees will have the opportunity to participate in two roundtable sessions of their choice,

which has close relevance to their area of expertise and / or scope of responsibility.

GETTING STARTED DRIVING RPA IMPROVEMENTS COGNITIVE RPA

Decoding the RPA Buzz: From Deployment to Scaling

Dan Victorre M RuizRPA Program Manager, Merck Business Solutions Asia

RPA Technology Models, Vendor Assessment and Selection

Nirupam DasChief Information Officer, Liberty Insurance

Identifying Business Processes for RPA Implementation

Utilising RPA to Achieve End-to-End Operational Excellence

Structuring Effective RPA Operating and Governance Models

Kumarswamy Naidu Finance Transformation Lead, GE Healthcare

Integrating and Harmonising Your Digital Workforce

Norma WuAVP, Business Transformation, MSIG

Making the Shift From RPA to Cognitive Automation

Putting RPA to Work with Unstructured Data

Pedro Uria-RecioVice President, Head of Analytics CentreAxiata Group Berhad

Building Judgement Based Bots


13:10 Networking Lunch

WORK AND WORKFORCE OPTIMISATION

14:15 Delivering Transformational Value with an Integrated and Harmonised Hybrid Workforce

• Aligning RPA strategies with workforce roadmap and strategic business goals

• Determining digital workforce requirements and closing skill gaps to realise the potential of a hybrid workforce

• Operationalising value-added work with people and robots

Ravi Ranganathan Managing Director, Next Generation Optimization (NGO) RBC Investor and Treasury Services

14:45 Scaling Up RPA and Digital Workforce Adoption across the Enterprise

• Tackling the challenges in scaling your RPA and digital workforce

• Understanding how orchestration is fundamental to an automation strategy

• Ensuring your business is geared up to move across and beyond RPA

Uday Jose Managing Director Enate India

CONFERENCE DAY ONEWednesday, 19 June 2019

CONTINUOUS IMPROVEMENT

15:15 Adopting a Continuous Improvement Framework to Optimise RPA Performance

• Reviewing current RPA strategy and evaluating areas for improvement

• Re- evaluate existing processes and modifying bots for performance enhancement

• Factoring in estimated operations and maintenance costs for bots upgrade

Tilak Banerjee Senior Director, Head of Global Shared Services Conduent

15:45 Afternoon Refreshment Break

16:15 Business Process Re-Engineering to Enhance RPA Results and Achieve Operational Excellence

• Measuring the impact of process re-engineering on the growth and success of your RPA project

• Taking a step-by-step approach including pre-process simplification, standardisation to transform bots

• Enabling end-to-end process and operational excellence with RPA

Herbert Dcosta Head - Robotics Process Automation COE Tesco

ENTERPRISE-WIDE RPA DEPLOYMENT& INTEGRATION

16:45 Scaling Up RPA Capabilities Across the Enterprise

• Exploring the challenges in moving from prototype to scaled executions

• Understanding how to operate RPA at-scale compared to normal business processes

• Considering the roadmap to scaling and operating an RPA capabilities through centres-of excellence

Krishna Ramachandran Global Head of R2R and Lead RPA Finance Royal Philips

17:15 Adopting an Industralised Delivery Approach to Scale RPA Operations across the Enterprise

• Moving from standalone projects to RPA centralization: Demonstrating ROI and getting business buy-in

• Establishing standards for RPA infrastructure, architecture and operating models

• Achieving economies of scale with a centralized operating and governance strategy

17:45 Closing Remarks from Chairperson & End of Day One

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As someone new to RPA , the conference and choice of speakers where very good! Great information shared on what RPA is and what it can do for your company. It was also encouraging to hear from others

who are further along their RPA journey and hearing from them about their experiences and best practices!

Director of Business Systems Transition,Marina Bay Sands


CONFERENCE DAY TWOThursday, 20 June 2019

08:00 Registration & Coffee & Tea

08:50 Chairman’s Opening Remarks

PROGRESSING TOWARDS COGNITIVE AUTOMATION

09:00 Ensuring RPA Integration with Legacy Systems, Current Processes and Operations

• Implementing task automation to effectively roll out RPA to all of the process

• Improving process agility and operational excellence through Digital Productivity Platforms (Electrolux’s IT shared Services)

• Lessons learned from Electrolux on roll out of RPA roadmap

Vihang Shah Head-CoE, Digital Productivity Electrolux

09:30 Transitioning from RPA into Cognitive Automation

• Building a business case for cognitive automation across functions

• Identifying the key IT challenges during transitioning and how to effectively mitigate risks

• Measuring the performance of cognitive RPA and demonstrating value to the organisation

Dibya Basu Head of Intelligent Automation Bupa Australia & New Zealand

10:00 Diving Deeper into the Different Applications of Cognitive RPA

• Harnessing the opportunities of cognitive automation to enhance business performance

• Integrating cognitive capabilities to your RPA bots: How and where to start

• Assessing the pitfalls, challenges and risks of cognitive automation and how best to overcome

10:30 Morning Refreshment & Networking Break

MACHINE LEARNING, NLP AND OCRFOR COGNITIVE AUTOMATION

11:15 Enabling Judgment-Based RPA with AI and Machine Learning

• Acquiring and readying information assets to integrate RPA with AI and machine learning applications

• Reconfiguring process, people and technology to ensure cognitive RPA success

• Harnessing RPA self-learning and assessment capabilities for improved decision-making and results

Saravanan Kumar Global Head of Automation Aon

11:45 The Use of Natural Language Processing (NLP) in RPA for Unstructured Data Extraction and Classification

• Harnessing NLP for complex automation tasks • Identifying and selecting the right NLP system

for your bots • Assessing RPA performance after NLP

integration

Girish Sundaram Technology Director Standard Chartered

12:15 OCR-Fuelled RPA Programmes for Advanced Image and Text Identification and Assessment

• Evaluating different OCR solutions and selecting best-fit in terms of compatibility, integration, reporting, and cost

• The use of OCR to extract phrases and provide customised responses with high levels of accuracy

• Harnessing the self-learning capabilities of AI-powered OCR technology to capture data in irregular formats and inconsistent fields

12:45 Networking Lunch

ASSESSING OPPORTUNITIESFOR FURTHER RPA WINS

14:00 Delivering End to End Service Automation in IT, HR, Finance and Workplace

• Harnessing RPA capabilities and maximising potential value across the enterprise

• Optimising service delivery management with the use of RPA to elevate internal operational efficiencies

• Gaining competitive edge with successful RPA deployment, adoption and uptake enterprise-wide

Jacky He AI & Automation Lead Mars Global Service

14:30 Analytical and Traceability of Data via RPA • Leveraging RPA to effectively to trace and

analysis data • Effective ways to trace and extract data with

bots to support business decision • Turning data into business insight- The value of

weaving RPA into business insight

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Excellent and balanced range of information and ideas shared

- both pragmatic ones from speakers who have first hand experience leading RPA in their organizations and strategic thoughts on the subject.

VP Operations, Credit Suisse


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TCONFERENCE DAY TWOThursday, 20 June 2019

15:00 INTERACTIVE DISCUSSION GROUPS [2 ROTATIONS @ 35 MINS EACH] Where else to automate? Structured to maximise interaction, attendees will have the opportunity to explore how and where they can advance RPA implementation in their

organisation to drive further gains and value-add.

Human Resource

Joel LeongGlobal Lead, Talent & Performance Jabil

Compliance & Risk Finance

Onelly WangFinance Shared Service Director Alibaba

Customer Service IT Procurement& Supply Chain

Herbert DcostaHead - Robotics Process Automation COETesco

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15:30 Afternoon Refreshment Break

RPA GOVERNANCE, RISK & CONTROL

16:00 RPA Operating Models – Centralised or Decentralised Management? • Making the case – benefits and pitfalls – of centralised vs. decentralised management • How would you evolve the roles and responsibilities of your RPA team? What of governance? • How would you then drive organisational-wide adoption, culture and transformational change?

16:30 Developing a Robust Risk Assessment Framework Governing the Use of RPA and Cognitive Automation • Implementing an effective framework for assessing RPA and cognitive automation risks • Proactively monitoring, identifying and mitigating risks • Establishing clear governance policies and controls that IT, business leaders, information security and other internal stakeholders can understand and adhere to

17:00 Closing Remarks from Chairperson & End of Conference


PRE-CONFERENCE WORKSHOPSTuesday, 18 June 2019

WORKSHOP B 11:30– 13:30

Launching RPA Pilot Projects - Proof of Concept (POC) and Result Analysis

WORKSHOP C 14:30- 16:30

Mastering Process Redesign and Vendor Selection

This workshop will offer insights on securing buy-in from upper management with a strong business case that demonstrates significant value to the entire organization and not just one department or entity with RPA. Learning Outcomes: Identifying the key elements of gaining buy-in

and trust from stakeholders Establishing the true value of your project:

Ensuring clear and transparent guidelines for ROI

Setting up KPIs to measure your progress and performance of RPA deployment

Creating a true end-to-end solution to support business and with the ability to scale across the enterprise

WORKSHOP A 09:00– 11:00

Building the Case for Robotic Process Automation Investment

This step-by-step interactive workshop weighs up the benefits and risks of pressing forward with robotics, covers a checklist of what you should be assessing and other necessary knowledge to ensure the success of your RPA pilot projects. Learning Outcomes: Understanding the basics of RPA, its potential

approaches and benefits Evaluating risks and how to manage them Identifying opportunities for RPA

implementation Planning a successful RPA pilot initiative:

Outlining the proof of concept, testing the solution and analysing results

Re-evaluate operating model and overall technology architecture

Workshop Leader: Dan Victorre M RuizRobotic Process Automation Program ManagerMerck Business Solutions Asia Inc.

This workshop provides insights on process optimisation and highlights key elements to consider when selecting your RPA vendor to ensure the technology matches your project objectives. Learning Outcomes: Assessing your processes based on complexity,

applications involved, technology and geographical location of process owners

Identifying the process and deciding between end-to-end integration or partial integration with RPA

Defining the vendor selection criteria Understanding the key differences of the

common RPA solutions providers offerings Weighing the pros and cons of outsourcing RPA

vs. developing in-house RPA capabilities Post RPA implementation: Monitoring and

tracking the performance of your processes and vendors

Workshop Leader: Krishna RamachandranHead of RPA Philips


POST-CONFERENCE WORKSHOPSFriday, 21 June 2019

You are done with the first round of your RPA projects. Now what? How can you scale RPA operations across your enterprise to deliver business-wide impact? Learning Outcomes: Exploring the challenges in moving from

prototype to scaled execution Understanding how to operate RPA at-scale

compared to normal business processes Considering the roadmap to scale through

Centre of Excellence (CoE) with reference to a number of international case studies

Developing your CoE to manage and coordinate upcoming RPA projects

Building internal knowledge and capabilities How to manage your digital workforce in scale

Workshop Leader: Tilak BanerjeeSenior Director,Head of Global Shared Services Conduent

This step-by-step interactive workshop weighs up the benefits and risks of pressing forward with cognitive robotics and covers a checklist of what you should be assessing and other necessary knowledge to ensure the success of your cognitive RPA pilot projects. Learning Outcomes: Understanding the potential approaches and

benefits of cognitive RPA Evaluating risks and how to manage them Identifying opportunities for cognitive RPA

implementation Planning a successful cognitive RPA pilot

initiative: Outlining the proof of concept, testing the solution and analysing results

Re-evaluating operating model and overall technology architecture

Workshop Leader: Dibya BasuHead of Intelligent Automation Bupa Australia & New Zealand

This workshop will discuss vital questions that need to be answered with respect to what is involved to incorporate Artificial Intelligent into RPA including: the benefits it can provide, the roadblocks to its success and its potential to add value to your business.

Learning outcomes: Learn about Artificial Intelligence (AI)

capabilities) in difference with RPA application How Artificial Intelligence (AI) and RPA are

linked together and brings value to the other? Understand which processes can utilize these

technologies Develop a stakeholders engagement plan and a

robust business case Determine a realistic timeline for your intelligent

automation journey

Workshop Leader: Saravanan KumarGlobal Head of Automation Aon

WORKSHOP D 09:00– 11:00

An RPA Scale up Guide: Rolling out Robotics into Enterprise Operations

WORKSHOP E 11:30– 13:30

From Tactical RPA to Strategic RPA: Cognitive Automation Pilot Projects

WORKSHOP F 14:30- 16:30

Artificial Intelligent (AI) Applications in Robotic Process Automation


REASONS WHY YOU SHOULD SPONSOR

We offer a comprehensive range of platforms, media, networking opportunities and marketing channels to deliver your objectives. In consultation with our expert team, you can mix a variety of activities that meet your specific business development needs:

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LEAD CULTIVATION

Whitepaper email marketing SSON/PEX Network newsletter placement

Targeted delegate acquisition campaigns Prospect listing

Keynotes and client-led testimonials Workshops and discussion groups Tech demonstrations

On-site introductions Private lunches and breakfast briefings Evening networking sessions

Access to SSON/PEX Network community

BRAND AWARENESS Online presence on event website Listing and logos on all event materials

Landyard / App / VIP Room sponsorship Literature seat drops and flyer handouts

Post-event email Survey sponsorship Social marketing

Whitepaper/presentation placement on PEX Network, SSON or the event site

�Presentation marketing to other events in the series

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WHAT HAVE PAST SPONSORS SAID?

It was a fantastic event! The level of engagement

with many of the attendees is just excellent. They are asking absolutely the right question and I love the interaction in the program with the attendees. This is definitely the place to be!Vice President, Asia-Pacific, WorkFusion

The turn-out of the event was excellent. Great

atmosphere where delegates really came to learn about the exciting topics on RPA.”Director, Greater China RPA and GBS Lead, EY

CONTACT USWith deliberately limited sponsorship opportunities, this event ensures an optimal buyer-to-seller ratio, which guarantees dedicated engagement time with delegates.

Time is of the essence! Let’s start discussions now to explore customised sponsorship packages that can help achieve your business objectives and accelerate your sales cycle. Contact us now at [email protected] or call +65 6722 9388.


2019 speakers include build your rpa roadmap · an rpa scale up guide: rolling out robotics into...

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