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  • 2020 Trends in Employer Well-being Offerings

    Developed in partnership with

    RESULTS FROM THE 11TH EMPLOYER- SPONSORED HEALTH & WELL-BEING SURVEY

    June 2020

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Downloading Slides

    businessgrouphealth.org

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

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  • Brenna ShebelRobert Kennedy

    Health & Welfare Practice Leader

    Fidelity Workplace Consulting

    Vice President

    Business Group on Health

    Uday Nandipati

    Consultant

    Fidelity Workplace Consulting

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Overview

    5

    152 employers responded to this year’s survey, representing a large range of industries.

    The survey focused on areas such as:

    • Defining well-being

    • Types of well-being programs offered

    • Incentives for well-being

    • Staffing and budgets for well-being programs

    • Well-being communications strategy

    • Global well-being strategy for multinationals

    • Future of health improvement investment

    13%

    13%

    11%

    10%

    9%

    9%

    7%

    7%

    6%

    5%

    13%

    Respondents by Industry

    Technology/Telecommunications

    Manufacturing

    Grocery/Consumer Products Manufacturing Energy and Chemicals

    Banking/Financial Services

    Health Care

    Insurance

    Retail/Hospitality/Food Services

    Transportation and Shipping

    Pharmaceuticals/Biotechnology

    Other

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Respondent Details

    6

    Respondents by Employer Size

    38%

    22%

    40%

  • Defining Well-being

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Key Takeaways: Defining Well-being

    Role of Well-being in the Overall Business

    Strategy

    • 85% of employers consider employee well- being to have a meaningful role in their business strategy, up from 78% in 2019.

    Top Objectives for Well-being Programs

    • Employers’ top objectives for well-being programs include reducing health care costs, increasing employee engagement and improving productivity.

    • More than 40% of employers say their top objective is something other than managing health care costs.

    Dimensions of Well-being

    • Employers are addressing social connectedness as part of their well-being strategy more than they did last year.

    • Employers continue to focus on increasing access to mental health services; prevalence of teletherapy benefit increased by 50% from 2019 to 2020.

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Role of Employee Well-being in Overall Business Strategy, 2020

    9

    19%

    66%

    15%

    Our well-being strategy is a fundamental part of our business strategy.

    Our well-being strategy is a piece of our overall business strategy.

    Our well-being strategy plays little to no role in our overall business strategy

    Q: Which of the following best describes the role employee well-being strategy plays in your company’s overall business strategy?

    N=150

    85% of respondents say well-being plays a role in their business.

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Top Objectives for Well-being Programs, 2020

    10

    86%

    73%

    57%

    40%

    20%

    19%

    12%

    82%

    59%

    59%

    34%

    23%

    31%

    16%

    Managing health care cost

    Improve engagement

    Increase productivity and reduce absence

    Assist with recruitment and retention

    Improve company reputation/brand

    Improve overall business performance

    Reinforce safety messages/programs

    2020

    2019

    N=152

    Note: Ranked by survey respondents first, second and third most important objectives among the seven objectives.

    Q: What are the primary objectives for your well-being program?

    More than 4 in 10 employers are driven by objectives other than cost.

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Employers’ Dimensions Included in Well-being, 2020

    11

    99%

    95%

    93%

    78%

    72%

    64%

    43%

    27%

    1%

    5%

    7%

    12%

    14%

    21%

    22%

    20%

    Physical health

    Emotional or mental health

    Financial wellness

    Work/life balance

    Community involvement

    Social connectedness (employees connected to other employees)

    Job satisfaction

    Purpose in life or “spiritual contentment”

    2020 Considering for the Future N=151

    Q: Please indicate which of the following dimensions you will include in your overall well-being strategy for 2020:

    A holistic definition of well-being is now the norm.

  • Program Overview

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Key Takeaways: Program Overview

    Employers are focused on increasing access to care – virtual and on-site.

    Condition-Specific Solutions

    In 2020, there was an uptick in programs focused on specific conditions, including:

    • Infertility support (45% in 2019 to 53% in 2020)

    • Weight management/diabetes prevention programs (79% in 2019 to 87% in 2020)

    • Maternity management programs

    (67% in 2019 to 73% in 2020)

    On-Site Programs and Resources

    Employers brought more resources and programs directly to workplaces in 2020, including:

    • On-site EAP programs (24% in 2019 to 35% in 2020)

    • On-site counseling programs (17% in 2019 to 25% in 2020)

    • On-site chronic condition management

    (18% in 2019 to 25% in 2020)

    Emotional/Mental Health Expanding

    Continuing a trend from 2019, employers continue to expand their emotional/mental health offerings, including:

    • Teletherapy (49% in 2019 to 69% in 2020)

    • Mindfulness, resiliency and happiness programs (50% in 2019 to 68% in 2020)

    • Sleep improvement programs (25% in 2019 to 33% in 2020)

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Employers’ Physical Health Programs, 2020-2021

    14

    95%

    87%

    86%

    83%

    76%

    74%

    73%

    72%

    68%

    53%

    50%

    45%

    3%

    9%

    5%

    9% 4%

    6%

    13%

    9%

    11%

    21%

    35%

    9%

    Telemedicine

    Weight management/diabetes prevention programs

    Nicotine cessation programs

    Digital/telephonic chronic condition management

    Health risk assessment

    Biometric screening

    Maternity management

    Digital/telephonic lifestyle coaching

    Subsidies or discounts for off-site gym memberships

    Infertility support (with or without an employer-subsidy)

    Musculoskeletal programs

    Subsidies or discounts for fitness wearables (e.g., Fitbit®)

    2020 Considering for 2021N=151

    Q: Which of the programs will your company be offering in 2020?

    Large increases in musculoskeletal programs for 2021.

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Employers’ On-Site Support for Physical Health, 2020-2021

    15

    72%

    69%

    67%

    64%

    54%

    46%

    42%

    41%

    33%

    29%

    25%

    6% 3%

    9%

    17%

    15%

    12%

    23%

    8%

    13%

    19%

    15%

    Treadmill desks or sit-to-stand ergonomic support

    On-site gym

    On-site fitness classes

    Wellness champions

    Nutritional labeling or promotions in the cafeteria

    Stretch breaks

    Policies regarding healthy food options

    On-site clinic

    On-site lifestyle coaching

    Discounts or price differentials on healthy food options

    On-site chronic condition management

    2020 Considering for 2021N=150

    Promotion of healthy foods and implementation of wellness champions slated for largest growth in 2021.

    Q: Which of the programs will your company be offering in 2020?

  • 11th Annual EMPLOYER-SPONSORED HEALTH & WELL-BEING SURVEY The Employer Investment in Employee Well-being

    Employer Programs to Support Employees’ Emotional/Mental Health, 2020-2021

    16

    95%

    69%

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