2/11a, swadeshi bima nagar, bagh lingampally,

( i )

ByProf. Gulliram

&Madan Negi

Upkar Prakashan, Agra-2

( ii )

First Edition : 2013

© Publishers

Publishers

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( iii )

PRACTICE SET–1 ............................................................................................................................... 3-16Paper II .......................................................................................................................................................... 3Paper III ........................................................................................................................................................ 9PRACTICE SET–2 .............................................................................................................................17-29Paper II ........................................................................................................................................................ 17Paper III ...................................................................................................................................................... 22PRACTICE SET–3 .............................................................................................................................30-43Paper II ........................................................................................................................................................ 30Paper III ...................................................................................................................................................... 36PRACTICE SET–4 .............................................................................................................................44-55Paper II ........................................................................................................................................................ 44Paper III ...................................................................................................................................................... 49PRACTICE SET–5 .............................................................................................................................56-68Paper II ........................................................................................................................................................ 56Paper III ...................................................................................................................................................... 61PRACTICE SET–6 .............................................................................................................................69-81Paper II ........................................................................................................................................................ 69Paper III ...................................................................................................................................................... 74PRACTICE SET–7 .............................................................................................................................82-94Paper II ........................................................................................................................................................ 82Paper III ...................................................................................................................................................... 87PRACTICE SET–8 .......................................................................................................................... 95-108Paper II ........................................................................................................................................................ 95Paper III .................................................................................................................................................... 100PRACTICE SET–9 ........................................................................................................................ 109-121Paper II ...................................................................................................................................................... 109Paper III .................................................................................................................................................... 114PRACTICE SET–10 ...................................................................................................................... 122-134Paper II ...................................................................................................................................................... 122Paper III .................................................................................................................................................... 127PRACTICE SET–11 ...................................................................................................................... 135-147Paper II ...................................................................................................................................................... 135Paper III .................................................................................................................................................... 140PRACTICE SET–12 ...................................................................................................................... 148-160Paper II ...................................................................................................................................................... 148Paper III .................................................................................................................................................... 153PRACTICE SET–13 ...................................................................................................................... 161-173Paper II ...................................................................................................................................................... 161

Paper III .................................................................................................................................................... 166

CONTENTS

( iv )

PRACTICE SET–14 ...................................................................................................................... 174-185

Paper II ...................................................................................................................................................... 175

Paper III .................................................................................................................................................... 179

PRACTICE SET–15 ...................................................................................................................... 186-197

Paper II ...................................................................................................................................................... 186

Paper III .................................................................................................................................................... 191

PRACTICE SET–16 ...................................................................................................................... 198-210

Paper II ...................................................................................................................................................... 198

Paper III .................................................................................................................................................... 203

PRACTICE SET–17 ...................................................................................................................... 211-222

Paper II ...................................................................................................................................................... 211

Paper III .................................................................................................................................................... 216

PRACTICE SET–18 ...................................................................................................................... 223-235

Paper II ...................................................................................................................................................... 223

Paper III .................................................................................................................................................... 228

PRACTICE SET–19 ...................................................................................................................... 236-248

Paper II ...................................................................................................................................................... 236

Paper III .................................................................................................................................................... 241

PRACTICE SET–20 ...................................................................................................................... 249-262

Paper II ...................................................................................................................................................... 249

Paper III .................................................................................................................................................... 254

PRACTICE SET–21 ...................................................................................................................... 263-275

Paper II ...................................................................................................................................................... 263

Paper III .................................................................................................................................................... 268

PRACTICE SET–22 ...................................................................................................................... 276-289

Paper II ...................................................................................................................................................... 276

Paper III .................................................................................................................................................... 281

PRACTICE SET–23 ...................................................................................................................... 290-303

Paper II ...................................................................................................................................................... 290

Paper III .................................................................................................................................................... 296

PRACTICE SET–24 ...................................................................................................................... 304-318

Paper II ...................................................................................................................................................... 304

Paper III .................................................................................................................................................... 310

PRACTICE SET–25 ...................................................................................................................... 319-332

Paper II ...................................................................................................................................................... 321

Paper III .................................................................................................................................................... 325

Education Facts at a Glance | 1

Practice Work BookHuman Resource Management

(Paper-II & III)

2 | Education Facts at a Glance

1. Match the following:

Thinker Management Principle

A. F.W. Taylor i. Authority and Responsibility

B. Henri Fayol ii. Hierarchy C. Weber iii. Separation of

planning from doing

D. Elton mayo iv. Human Relations Approach

Codes : a b C d (a) iii i iv ii (b) iii iv i ii (c) iii i ii iv (d) iii ii i iv

2. Which of the following is the major element of planning process?

(a) Developing leadership abilities (b) Selecting right people (c) Perception of opportunities (d) Motivating people3. Which principle of management is violated by

matrix organisation structure?

(a) Division of Labour (b) Unity of Direction (c) Unity of Command (d) None of the above4. Which of the following involves careful

analysis of inputs and corrective actions before operation is completed?

(a) Feed forward control (b) Concurrent control (c) Feedback control (d) All the above5. Which of the following is not a semantic barrier

of communication? (a) Faulty translation (b) Ambiguous words (c) Specialist’s language (d) Inattention

6. People should be regarded as assets rather than variable costs was emphasised in:

(a) Personnel Management (b) Human Resource Management (c) Personnel Administration (d) Public Administration7. The classical theorists favoured organisation

based on: (a) Civilian model (b) Strategic model (c) Military model (d) None of the above8 Job analysis includes: (a) Job description and job enlargement (b) Job enlargement and job enrichment (c) Jobdescriptionandjobspecification (d) All of the above9. A test which measures, what it is intended to

measure is: (a) Reliable test (b) Standardised test (c) Objective test (d) Valid test10. An enquiry that is conducted afresh because

of the objections raised by alleged employee is called:

(a) Domestic enquiry (b) De-novo enquiry (c) Ex-parte enquiry (d) None of the above11. The concept of HRD scorecard was introduced

in India by: (a) Udai Pareek (b) Rao and Pareek (c) T.V. Rao (d) Arun Honappa12. Performance appraisal by all the following

parties is called 360º performance appraisal: (a) Supervisors and Peers (b) Subordinates and Employees themselves (c) Users of Service and Consultants (d) All the above13. The following is the right process of training: (a) Instructional design, validation, need

analysis, implementation and evaluation (b) Need analysis, instructional design,

validation, implementation and evaluation (c) Need analysis, validation, instructional

design, implementation and evaluation (d) Instructional design, need analysis,

implementation, validation and evaluation

Practice Set–1 Paper II

14. Fish bone analysis as a tool of quality circle was advanced by:

(a) Edward Deming (b) Joseph Juran (c) Kouru Ishi Kawa (d) Phillip Crosby15. Match the following: books and Concepts authors A. Games People i. Eric Bernie Play B. I am OK you ii. Kurt Lewin are OK C. Johari Window iii. Thomas Harris D. Force Field iv. Joseph Lufth & Analysis Harry Inghams Codes: a b C d (a) ii i iv iii (b) i iii iv ii (c) iv ii iii i (d) iii i ii iv16. Which of the following decreases group

cohesiveness? (a) Agreement on group goals (b) Frequency of interaction (c) Large group size (d) All the above17. Managers subscribing to assumptions attempt

to structure, control and closely supervise their employees:

(a) Theory ‘X’ (b) Theory ‘Y’ (c) Both Theory ‘X’ and Theory ‘Y’ (d) Neither Theory ‘X’ nor Theory ‘Y’18. According to Fiedler’s Contingency Model of

Leadership, which one of the following is a situational variable?

(a) Leader - Member relationship (b) Organisational System (c) Degree of task structure (d) Leader’s position power19. The right sequence of steps in Kurt Lewin’s

change procedure is: (a) Unfreezing - Moving - Freezing (b) Moving - Unfreezing - Freezing (c) Unfreezing - Freezing - Moving (d) Freezing - Moving - Unfreezing

20. Which of the following is not a traditional method of organisational development?

(a) Survey feedback (b) Sensitivity training (c) Process consultation (d) Managerial grid21. Characteristics of Industrial Relations do not

include: (a) Industrial Relations are outcome of

employment relationship in an industrial enterprise.

(b) Industrial Relations promote the skills and methods of adjustment and co-operation with each other.

(c) Industrial Relations create complex rules and regulations to maintain cordial relations.

(d) Industrial Relations system creates an environmentofdistrustandconflict.

22. Who are not the Actors of Industrial Relations?

(a) Workers and their organisations (b) Employers and their organisations (c) Community associations (d) Government and the role of the State23. Which of the following is a machinery for

settlement of industrial disputes? (a) Indian Labour Conference (b) Joint Management Council (c) Industrial Tribunal (d) Standing Labour Committees24. Match List - I with List - II: List-I A. Joint Management Council consisting of

representatives of workers and management was considered by the Indian Labour Conference (ILC) in its 15th Session in the year

B. Works Committees were set-up under the Industrial Disputes Act in the year

C. ILO established in the year D. First National Commission on Labour

submitted its report in the year List-II i. 1958 ii. 1947 iii. 1919 iv. 1969 Codes : a b C d (a) i ii iii iv (b) iv i iii ii (c) iii i ii iv (d) ii iv i ii

4U UGC Paper-II & III

UGC-NET/JRF/SET Practice Work BookHuman Resource Management (Paper II

& III)

Publisher : Upkar Prakashan Author : Prof . Gulliram &Madan Negi

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