212 7264 human services - wake county, north carolina service directory... · human services...
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BehavioralHealthPartners
PhoneNumbers,LocationsandServices
*If you are in a life threatening situa on, CALL 911.
MillbrookHumanServicesCenter2809E.MillbrookRoadRaleigh,NC27616(919)431‐4000
WesternWakeChildWelfare&FosterCareServices150CornerstoneDrive,Suite101Cary,NC27519 (919)463‐8445ChildCareAssistance (919)463‐8431
Human Services
PublicHealthCenter—SunnybrookBuilding10SunnybrookRoad,Raleigh,NC27610PublicHealthServices (919)250‐3947
NeighborhoodCenter
EasternRegionalCenter(ERC) 1002DogwoodDriveZebulon,NC27597 (919)404‐3900
NorthernRegionalCenter(NRC)350E.HoldingAveWakeForest,NC27587(919)562‐6300
SERVICESVARYBYLOCATION,CALLTOCONFIRMSERVICES
SouthernRegionalCenter(SRC)130N.JuddNEPkwyFuquay‐Varina,NC27526(919)557‐2501
www.wakegov.com/humanservices (919) 212‐7000
Regional&CommunityCenters
CrosbyGar ieldCenter568E.LenoirStreet,Raleigh,NC27601
BuildingRepresentative (919)856‐7308Programs:StrengtheningtheBlackFamily,LearningTogether,4‐HYouthDevelopment,HeadStart
Administration—SwinburneBuilding220SwinburneStreet,Raleigh,NC27610Director’sOf ice (919)212‐7302DeputyDirector’sOf ice (919)212‐0494HumanServicesBoard (919)212‐7351HumanCapitalDevelopment/ (919)212‐7423MiddleClassExpress CustomerSupportCenter (919)212‐7000ComplaintLine (919)212‐7155Operations/FinanceOf ice (919)212‐7584Of iceofCommunityAffairs (919)250‐3867Internships (919)250‐3842ProgramIntegrity(fraudinvestigations) (919)857‐9224Donations/Volunteers (919)212‐7083QualityManagement (919)250‐3807
MedicaidAdult&Disabled,Family&Children (919)212‐7541Medicaid&TRACSTransportation (919)212‐7005
ChildrenYouthandFamily4‐HYouthDevelopment (919)250‐1100CareCoordinationforChildren (919)250‐4636ChildCareHealthConsultants (919)212‐7572FamilyServices (919)250‐4597HealthNurses‐SchoolBased (919)250‐4637MaternalandChildHealth (919)250‐4636
EmploymentServicesandProgramsCapitalAreaWorkforceCenter (919)250‐3770ChildCareSubsidy (919)212‐6048WorkFirst (919)212‐7048
SheltersandHousingHousingServicesMainNumber (919)212‐9379CommunityRevitalization&Development (919)856‐5689Cornerstone(HomelessServices) (919)508‐0777SouthWilmingtonStreetCenter (919)857‐9428(HomelessShelterformen)
CommunicableDiseaseReports (919)250‐4462HealthPromotion (919)212‐8376HIV/STDCommunityProgram (919)250‐4510ImmunizationTracking (919)250‐4518MigrantHealth (919)557‐1008Of iceCopiesofBirth&DeathCerti icates (919)856‐5218PublicHealthEmergencyPreparedness (919)212‐9394VitalRecords (919)250‐3917
ClinicsClinicASexuallyTransmittedDiseases (919)250‐4410 *HIVClinic (919)250‐3999 *HIV/AIDSCaseManagement (919)856‐5520 *HIV/STDCommunityTesting (919)250‐3950ClinicsB&CChildren'sClinicsAppt.Only (919)250‐4570ClinicDDentalCareforChildren/ (919)250‐4610 (uptoage18)&PregnantWomen ClinicEImmunizationsAppt.Only (919)250‐3900ClinicFWomen'sHealthAppt.Only (919)250‐3913
WalkInTeenClinic—OpenMondaysat2pm ClinicGPrenatalCareAppt.Only (919)250‐4701PharmacyforWCHSPatientsOnly (919)250‐4418WIC‐Women‐Infants‐ChildrenNutrition (919)250‐4720
MentalHealth/SubstanceAbuse/DevelopmentalDisability 1‐800‐510‐9132
Referral,MobileCrisisDeafandHardofHearingIndividuals Relay711UNCCrisisStabilizationCenter (919)250‐1260
Walk‐inWakeBrookCampus107SunnybrookRoad,Raleigh,NC27610MentalHealth/SubstanceAbuse/IntellectualDevelopmentalDisability
FamilyandHouseholdAssistanceChildSupportEnforcement (919)856‐6630EnergyAssistanceandSupport (919)212‐7370FoodAssistance(EBT/FoodStamps) (919)212‐7000
Human Services
NationalAssociationofCounties2014AwardWinners:
HumanServicesStrategicPlanningProcess InformationNetworkforOngoingResource
Management—INFORM CombinedPublicHealth‐HospitalCommunity
HealthNeedsAssessmentProcess CLUBCHOICEPlus—ChoosingHealthyOptions
InaChallengingEconomy
AGENCYAWARDS
www.wakegov.com/humanservices (919) 212‐7000
Community Resource Guide
EMERGENCYNUMBERSAREINRED*Ifyouareinalifethreateningsituation,CALL911.
OURMISSION:WakeCountyHumanServices,inpartnershipwiththecommunity,willfacilitatefullaccesstohighqualityandeffectivehealthandhuman
servicesforWakeCountyresidents.
www.wakegov.com/humanservices (919) 212‐7000
ChildWelfareServicesAbuse/NeglectReports:English (919)212‐7990 Spanish (919)212‐7963ChildProtectiveServices (919)212‐9529FosterCareServices (919)212‐7474
BirthCertificate FamilyPlanningBreastHealthProgram FoodAssistance(EBT)BuildingInspections ImmunizationsCapitalAreaWorkforceCenter MaternalChildHealthCareCoordinationforChildren MedicaidChildCareAssistance PayCountyTaxesChildHealth PrenatalHealthChildWelfareServices Pet‐RabiesClinicCLUBCHOICE Sheriff’sOffice EnergyAssistance WaterTestingKits
Knightdale Raleigh
Wendell
Wake Forest
Rolesville
Garner
Cary
Zebulon
Apex
Holly Springs
Fuquay‐Varina
Morrisville
SeniorandAdultServicesProtectiveServices:Abuse/NeglectHotline(919)212‐7264AdultGuardianshipServices (919)212‐7168
SOCIALSERVICESGOESELECTRONIC
NCFAST(NorthCarolinaFamiliesAccessingServicesthroughTechnology)usescomputerstomakeiteasierforpeopletoapplyforHumanServicesprograms.NCFASTstartedin2013withFoodandNutritionServices.ApplicationsforMedicaidandWorkFirstwereaddedin2014.HumanServicesismakingiteasierforeligibleresidentstolearnaboutprograms,applyforassistance,andgetbene itsbyusing: Universalworkers‐Seeoneworkertohelpwith
differentprograms Epass.nc.gov‐Applyforservicesanywhereonline
withacomputerandinternetaccess Self‐servicecomputers‐Apply
onlineforFoodandNutritionServicesandMedicaidoncomputerssetupatcountyservicecenters
Self‐servicestations–ScanandsendapplicationsandrelatedpaperworktoyourworkerusingthekioskattheSwinburneOf icewithoutanappointment
Contact:LizScottat919‐212‐7610.
HEALTHIESTCAPITALCOUNTYINITIATIVE
CustomerServiceKiosk
CLUBCHOICE
WakeCountyhasbeenrankedthehealthiestcountyinNorthCarolina iveyearsinarowbytheNationalCountyHealthRankingsandRoadmapsproject.WiththesupportoftheWakeCountyBoardofCommissioners,theHealthiestCapitalCountyInitiativestartedinFebruary2014toworkonseveralissuesrelatedtohealth.TheInitiativewillpayattentiontosocialandenvironmentalfactorsthatimprovehealth.Thispublic‐privatepartnershipisworkingonthesepriorities: Childrenlivinginpoverty Highschoolgraduation Adultobesityandphysicalinactivity The“FoodEnvironment”(includingfoodinsecurityandaccesstohealthyfoods) HighriskyouthbehaviorTheInitiativeisworkingonahealthierWakeCountyforeveryonehere.TheultimategoalistomakeWakeCountythehealthiestcapitalcountyintheUSA.Contact:IngridBou‐Saadaat919‐212‐7511.
CLUBCHOICEPLUSisaseriesofclassesthathelpspeoplelivehealthierlives.Adultsandtheirchildren,ages5‐17,learnabout: Choosinghealthyfoodswhen
eatingout Makinghealthiermeals Howmuchandwhentoeat GettingmoreexerciseClubmembersdoZumbaduringeachclassandeatahealthysnack.Zumbaisadancebased itnessactivitythatmakesexercisefun.Classesareofferedatnochargetofamilies.Contact:BeckyWhiteat(919)250‐3935.
MIDDLECLASSEXPRESS
TheMiddleClassExpressfocusesonthefollowingWakeCountyresidentstohelpthemreachthemiddleclass: Peoplewithlowincome Peoplewhogetpublicassistance ParentsofchildrenwhoarestrugglingintheWake
CountyPublicSchoolSystemServices Individualassessments Lifecoaching Developinga“lifeplan” MotivationalsupportgroupsEducationalopportunities Employment Finances Startingabusiness Formaleducation(school‐college) Accesstoavailableresources Buildingahealthylifestyle
HowDoIGetInvolved? AttendanOrientationSession Completeanapplication
Contact:VielkaMariaGabrielat919‐212‐7423,[email protected]
TheFamilyandCommunityNetwork(FCN)isaprogramthatisfreeandopentoallresidentsandfamilieslivinginWakeCounty.Theycan indoutaboutandgetconnectedto: Lifecoaches Programsforchildrenofallages Exerciseandnutritionprograms Englishclasses Communityevents Healthscreeningsandtests Classesforparents HealthinformationContact:NaomiNorrisat919‐231‐5545
FAMILYandCOMMUNITYNETWORK
EnergyAssistancehastwoseparateprogramsthathelpresidentswithheatingandcoolingcosts.Theprogramusesdifferentapplicationsthatarebasedonincome.Paymentsaremadedirectlytoheating/coolingcompaniesforelectricity,gas,wood,propaneorkerosene.Pre‐screeningbeginsat7:30a.m.attheSwinburneBuilding.Theseprogramsserveanaverageof60peopledaily.CrisisInterventionProgram(CIP):CIPhelpseligibleresidentsinaheatingorcoolingemergency.Theremustbea inal/disconnectionnotice.PeoplemakingequalpaymentsontheaccountorwithanextensiontopaythebillARENOTELIGIBLEforCIP.
LowIncomeEnergyAssistanceProgram(LIEAP):LIEAPmakesone‐timepaymentstopowercompaniesforheatingbillsforeligibleresidents.LIEAPisavailablefromDec.1–March31.LIEAPrequiresanapplicationforeveryonewhogetsassistance.
Contact:EnergyAssistanceat919‐212‐7370,orhttp://www.wakegov.com/humanservices/social/energy
ENERGYASSISTANCE
DIRECTOR’SMESSAGE
GreetingsfromWakeCountyHumanServices!MynameisReginaPetteway,andIinviteyoutotakea
lookatournewCommunityResourceGuideandgettoknowmoreaboutWakeCountyHumanServices.WakeCountynowhasoveronemillionresidents,andmanymorewhocommuteintotheCountyeveryday.WakeCountyHumanServicesreachesouttoeverycornerofWakeCounty.UsetheGuideto indaHumanServices
locationnearyouortoreadaboutsomeofourfeaturedprogramsandservices.Youcanalso indtelephoneandemergencylistingsontheback.Calluswithanyquestionsorfeedback.Wevaluecustomerandcommunityinput.Weareinterestedindevelopingpartnershipsthathelpfamiliesbesafe,healthy,andbecomemoreself‐suf icient.IthankallthecommunitypartnerswhohelpmakeWakeCountyabetterplacetoliveeveryday.Youcanreachmyof iceat919‐212‐7302ifyouhaveaquestionorinputforus.BestRegards—ReginaPetteway,MSPHInterimHumanServicesDirector
EmploymentServicesoffersjobsearchassistanceandjobskillsdevelopmentthroughthefollowingbusinessesandcountyprograms:CapitalAreaWorkforceCenters:LocatedattheSwinburneBuildinginRaleighandallthreeRegionalCenters(Fuquay‐Varina,WakeForestandZebulon).Hoursandstaf ingvary.Thesecentersofferjobsearchcomputers,enrollmentintheNCWorkssystem,jobreferrals,resumeassistanceandhelpwithotherservices.WakeTechnicalCommunityCollege:WorkswithEmploymentServicesattheMillbrookCentertohelpstudentswithcareerreadinesscerti ication,industryspeci ictraining,coachingandjobsearchassistance.WorkFirstProgram:Providesemploymentservicesandhelpforfamilieswithchildrenunder18inthehome.Thehelpincludestraining,uniforms,books,emergencyassistance,jobsearchassistance,volunteering,childcare,housingandmore.Contact:EmploymentServicesat919‐212‐7781or919‐212‐7104,orhttp://www.wakegov.com/humanservices/employment
EMPLOYMENTSERVICES
2014
AchievementAwardWinnerNationalAssociationofCounties