22006 tianjin pepsico final

7/28/2019 22006 Tianjin Pepsico Final

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SituationPepsiCo is one of the largest

multinational food and beverage

groups and one of the most

successful consumer product

companies in the world. The

companys products include soda

drinks, such as Pepsi, 7Up, and

Mirinda, which are widely sold in over

190 countries. It has been rated by

magazines, such as the Financial

Times (U.K.) and Fortune (U.S.),

numerous times as one of the most

respected food and beverage

companies in the world and among

the most admired food and beverage

companies in the United States. The

Shenyang Branch of Tianjin PepsiCo

was established in 2002, and is

mainly responsible for sales and

market promotions in the Liaoning

area of China. Business is increasing,

and the company is becoming more

familiar with market demand in

Liaoning. It will open a new bottlingplant this year in Shenyang.

Several years ago, the company used

the Microsoft Windows NT Server

operating system version 4.0 to set

up a domain structure to build its

financial system. Not having

professional IT administrators to

design and manage its corporate

network, nine machines in the finance

department were administered and

used in the Windows NT 4.0 domain,

while the other dozen client machineswere in work groups. They used

Microsoft Windows XP Home Edition

operating system, which could not be

added to the domain structure for

administration, making for very low

usage of network resources. At the

same time, Windows XP as a client-

end operating system meant

connections were extremely limited,

as the maximum support was for 10

concurrent connections.

With business developing quickly and

more and more PCs being added, the

network structure needed to be

rebuilt.

A huge problem then appeared with

network administration. The status of

virtually all of the machines was set

to administrator, with user profiles in

a state of disarray. This meant that

the security of internal information

could not be guaranteed.

Furthermore, resources could not be

shared and information flow was

obstructed. Simple things like

forwarding data and printing files

required constant copying onto USB

drives, which was not onlytroublesome, but led to data loss or

damage and the leakage of sensitive

data. Not having a file server meant

that files were spread out over

employees machines so that people

in the same department could not

synchronize data, making for data

inaccuracies. Work productivity was

not very high, and administrative

work in all areas was extremely

cumbersome.

The lack of an e-mail system meantthat resources could not be

effectively shared. To send and

receive e-mail the company had to

install a modem on every employee

machine so that they could access

Since upgradingfrom Windows NT toWindows Server2003, the networkhas been stable andsecure. Ive beenrelieved of a lot ofmeaningless workso that I canconcentrate onbringing out thepotential of thenetwork.

Wang Hong, IT Manager, Shenyang


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their Internet e-mail accounts. This

was not only slow, delaying

information transmission, but also

resulted in expensive telephone bills.

The Shenyang Branch of Tianjin

PepsiCo needed a stable, fast,

expandable network environment that

would allow resource sharing, data

synchronization, and centralized

storage and backups. This would

enhance information communication

and data security and integrity, along

with the potential to provide support

for more extensive network

administration.

SolutionThe company used the Microsoft

Windows Server 2003 Enterprise

Edition, the foundation of Microsoft

Windows Server System integrated

server software, to set up a

completely new domain structure.

Client operating systems were allupgraded to the Microsoft Windows

XP Professional operating system, and

office software was upgraded to

Microsoft Office Professional Edition

2003. The company set up a file

server, printer server, and mail server

to save on costs and enhance

employee productivity. This had an

impact on management and gave

employees the ability to acquire new

knowledge.

Windows Server 2003 was used tobuild a completely new domain

structure. The client machines,

upgraded to Windows XP Professional,

were added to the domain to be

administered together, and user

accounts and machine accounts were

set up. The appropriate authorizations

were configured for the various

departments and employees.

A file server was established so that

files on various employee machines

could be saved centrally. Different

administrative methods were applied

to shared and backed up information

on the file server to ensure file

integrity, confidentiality, and

restoration.

Windows Server 2003 was used to set

up a printer server so that printing no

longer required copying to USB

drives. This increased productivity

while preventing data loss and

leakage.

The mail server function in Windows

Server 2003 was used to set up an

internal e-mail server. With the

addition of the Microsoft OfficeOutlook 2003 messaging and

collaboration client, the company now

had an internal e-mail system that

was easy to use. This improved

information communication between

departments and employees and

lowered the companys operating

costs.

BenefitsImproved Integrity, Security, and

Confidentiality of Data

The previous network situation wasnot ideal. Data was spread out among

the individual machines of employees

and, because almost all of them were

in work groups, there was basically no

authorized or centralized

This has increasedproductivity by a lot,and saved thecompany frominvesting in othersoftware. Weregoing to continuelearning more aboutthe functionality ofMicrosoft products.

Wang Liyu, Finance Manager,



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management. Data was difficult to

recover when damaged or lost. At the

same time, resources could not be

shared effectively, and sending data

or printing files required copying to

USB drives. This would result in the

leakage of sensitive data, an

annoyance for the companys

management. However, since setting

up the file, printer, and e-mail

servers, these problems have been

resolved. Employees share and back

up materials on the server space

allotted based on their positions and

departments, and can share files with

other personnel based on their

authorizations. They can also use e-

mail to send files to employees who

need them. Printing is simple, as they

need simply connect to the printer

server.

Improved Security and Expandability

of Network

The number of PCs at the companykeeps increasing as necessary. In the

previous network, servers were not

used effectively, and the Windows XP

clients, with their connection

limitations, resulted in a bottleneck in

network development. There were

only 20 machines. Now there are 60

computers, and the new domain

supports even more capacity. This

has taken pressure off network

administration, which is performed

easily for machines and employees in

the office environment byimplementing group policies. Security

updates issued by Microsoft can be

distributed in real time, ensuring

network security.

Since upgrading from Windows NT to

Windows Server 2003, the network

has been stable and secure. Ive been

relieved of a lot of meaningless work

so that I can concentrate on bringing

out the potential of the network,

says Wang Liyu, Finance Manager,

Shenyang Branch of Tianjin PepsiCo.

Improved Employee Enthusiasm,

Individual Qualities Enhanced

No training was given to employees

regarding authorizations or backups

following the network refit, but most

of them figured it out anyway. In

effect, they did the work the IT

department normally does.

Microsofts products are easy to use.

A lot of our employees can perform

common operations without any

training whatsoever, such as file

sharing, file backups and

authorizations, says Wang Liyu.

By learning to use Office 2003

applications, employees saw how

they could perform many complex

tasks very easily. Enthusiastically

gaining new knowledge meant

enhancing their skills. The whole

company was caught up in a frenzy of

learning, and the result was an

improvement in the employees

enthusiasm and individual character.

This was an accidental benefit of the

IT refit.

Accurate Reference Data for Decision

Making, Operating Costs for Company

Lowered

Without an e-mail system, the only

way to send and receive e-mail was to


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equip every employee computer with

a modem to access an Internet e-mail

account. Not only was this slow,

hindering timely dissemination of

information, but also resulted in

expensive telephone bills. At the

same time, effective administration at

all levels was impossible due to the

lack of accurate data analyses.

For example, the company used to

have only a vague idea of the actual

amount it spent on telephone bills,

but now it can track the bills for every

department and employee, along with

the specifics of where they call and

for how long. Centrally stored

transaction data can now be analyzed

in detail in a pivot table in the

Microsoft Office Excel 2003

spreadsheet software to show

expenses over a month or a quarter,

along with comparisons between

different periods to see which are

necessary or unnecessary.

Telephone bills are now controlled,

which works effectively to lower

company costs. It provides a good

reference for the subsequent years

budget. The IT environment can

provide the company with accurate

data for decision making, along with

enhancing enterprise management.

Wang Liyu adds, This has increased

productivity by a lot, and saved the

company from investing in othersoftware. Were going to continue

learning more about the functionality

of Microsoft products.


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Microsoft Windows ServerSystemMicrosoft Windows Server System

integrated server infrastructure

software is designed to support end-

to-end solutions built on the Windows

Server operating system. Windows

Server System creates an

infrastructure based on integrated

innovation, Microsoft's holistic

approach to building products and

solutions that are intrinsically

designed to work together and

interact seamlessly with other data

and applications across your IT

environment. This helps you reduce

the costs of ongoing operations,

deliver a more secure and reliable IT

infrastructure, and drive valuable new

capabilities for the future growth of

your business.

For more information about Windows

Server System, go to:

www.microsoft.com/windowsserversystem

For More InformationFor more information about

Microsoft products and services, call

the Microsoft Sales Information

Center at (800) 426-9400. In

Canada, call the Microsoft Canada

Information Centre at (877) 568-

2495. Customers who are deaf or

hard-of-hearing can reach Microsoft

text telephone (TTY/TDD) services

at (800) 892-5234 in the United

States or (905) 568-9641 in Canada.

Outside the 50 United States and

Canada, please contact your local

Microsoft subsidiary. To access

information using the World Wide

Web, go to: www.microsoft.com

For more information about


products and services, call (86)024-

22521992 or visit the Web site at:

www.pepsi.com.cn

2005 Microsoft Corporation. All rights reserved.This case study is for informational purposes only.MICROSOFT MAKES NO WARRANTIES, EXPRESS ORIMPLIED, IN THIS SUMMARY. Microsoft, Excel, Outlook,Windows, the Windows logo, Windows NT, WindowsServer, and Windows Server System are eitherregistered trademarks or trademarks of MicrosoftCorporation in the United States and/or othercountries. All other trademarks are property of theirrespective owners.

Document published November 2005

Software and Services Products

Microsoft Office Professional

Edition 2003

Microsoft Windows Server 2003

Enterprise Edition

Microsoft Windows XP

Professional
http://www.pepsi.com.cn/http://www.pepsi.com.cn/

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