RESUME

of

ZOE PARKER

(2015)

1. PERSONAL DETAILS

Name: Zoe Parker

Address: 7 Hood Crescent, Caulfield North, Victoria 3161

Telephone: 0488 200 385 (mobile)

Date of Birth: 20 March 1967

Place of Birth: Yorkshire, England

2 COMPUTER EXPERIENCE

Current typing speed approx. 100wpm

Filesite / Worksite (document management system)

Microsoft Word 2010

Microsoft Powerpoint 2010

Microsoft Excel 2010

Microsoft Outlook

CMIS Accounting System

Hummingbird DM (Document Storage system)

Windows Vista

Elite Accounting system

Various e-billing systems ie Legal Panel Gateway, Serengeti

Intercall (Conference call service)

Interaction (Contact Management System

Winscribe (dictation system)

BigHand (dictation system)

Workshare Compare (document compare program)

Workshare Gaaiho (program to allow edits & changes to pdf docs)

OCR - (program to convert pdf to word or word to pdf

Rekoop timentry program for ipads & iphones

Lync phone system (as of February 2015)

LinkedIn program for professionals

3. PROFESSIONAL EDUCATION

1995 Associate Diploma of Business Studies in Legal Practice completed through RMIT (Victoria University of Technology, Melbourne

1996 Legal Assistants Education Centre - Introduction to Litigation - Victoria

1996 Legal Assistants Education Centre - Legal Assistants Day (Achieving Goals, Office Communication & Technology, Organisation)

2004 Became registered as Gym Instructor through VicFit.

2004 Internationally registered as a Master Trainer through ISSA (International Sports Science Association

2005 In-house training on Word XP, Excel XP, Powerpoint XP, Microsoft Visio, CMS (accounting package (at Corrs Chambers Westgarth)

2005 St John’s Ambulance CPR and First Aid Level 2 training

2006 Post Rehabilitation Conditioning Specialist course completed through American Academy of Health, Fitness and Rehabilitation Professionals

2006 Certificate of Nutrition (Healthy Eating Principles) through Beck Health & Nutrition (received a high distinction)

2007 Cert IV registered as Personal Trainer with Fitnation

2007 Exercise for Rehabilitation Principles course completed through Fitnation

2007 Fitness Evaluation Techniques course completed through Fitnation

2007 Completed First Aid Level 2 course provided by Emergency First Aid (Melbourne, Australia)

2007 Pharmacology for Fitness Professionals course completed through American Academy of Health, Fitness and Rehabilitation Professionals

2010 Update of CPR & Level 2 First Aid

2011 Update of CPR & Level 2 First Aid

2012 Update of CPR & Level 2 First Aid

2013 Update of CPR & Level 2 First Aid

2014 Update of CPR & Level 2 First Aid

4. EMPLOYMENT HISTORY

Current Employer: DLA Piper Australia

Employment Period 4 years (to date)

Job Title Senior PA

Area of Work Corporate & Tax area predominantly (but since February 2015 as all

legal PA’s will be part of a Hub team at DLA, which is a central

secretarial hub, I have some experience also doing real estate and

employment work as well).

Legal Team Assisting Location Head Partner, Special Counsel, Precedents lawyer

and various graduates and summer clerks. Work involved:

Electronic diary and calendar management, organising client

meetings, teleconferences, video link conferencing, liaising

with catering to organize refreshments where required;

Organising lawyer’s individual emails, sorting into client related

folders and general maintenance of lawyer’s emails;

Organising travel and accommodation for lawyers, barristers

and clients where necessary on specific matters;

Opening new client files, doing conflict checks, preparing

engagement letters and ensuring all client contact details are

put into the computer system, which in turn automatically puts

those contact details into the Outlook Contacts;

Ensuring all court dates, hearings, tribunal dates etc are put

into the lawyers calendar (with reminders prior to the event);

Attending to printing and filing of all correspondence and

documents on each file on a daily basis to ensure case moves

forward without unnecessary confusion or delay.

Generally working on cases, liaising with clients, barristers, etc

to ensure the matter proceeds efficiently

Organise fortnightly CLE seminars,

working on and amending various documents via Word,

Powerpoint and Excel including:

o Creating and putting together Briefs to Counsel and

ensuring all parties have copies of same;

o Ensuring court documents and indexes are

continuously updated;

o Drafting various letters and emails enclosing/attaching

documentation;

o Preparation of Powerpoint presentations to take off-site

for client seminars etc.

o Scanning and emailing documents

o Performing a variety of document edits such as redline

tracking, preparing table of contents, indexing, cross-

referencing and scanning into pdf format

Attending to monthly billing process and liaising with accounts

where necessary. Keeping a record of those we have given

fixed fee quotes to, discounts to etc

If working on multi-jurisdictional cases, liaising with

corresponding law firms and other third parties, both interstate

and overseas;

Implementing weekly team meetings;

Ensuring each lawyer in team completes the requisite PDP’s

per year and keeping track of seminars etc attended;

Liaising with internal clients such as accounts, IT, HR, Office

Services and WP in order to achieve my daily tasks. Where

possible and in the event that my department hasn’t sufficient

work, alerting other departments and secretaries as to my

current availability to help.

Qualified Level 2 First Aid Officer and also Emergency Response

Warden

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See attached table for entire employment history commencing 1985.

Employment Period

Name of Firm

Job Title Area of Work Duties

April 2010 to April 2011

Baker & McKenzie

Corporate Team Senior Admin

Under 1 year contract for Corporate Team

Updating and maintaining electronic diaries for 2 partners, 2 senior associates and a 2nd year lawyer, all correspondence, attending to digital dictation, working on and amending documents, end of month billing, organizing meetings and any travel arrangements, file management (opening, closing, archiving),

2005 to April 2010

Active Living Centre, Aged Care Centre at Caulfield

Exercise Leader / Aged Care Worker

Conduct various exercise classes for seniors (all 80+ years), including Fitness Circuit Classes, Balance Classes, Strength Classes, Tai Chi, and seated aerobics classes. Also work at various aged care facilities to provide residents (including those with dementia) with all levels of exercise, as required. I also provide exercises as part of the Holocaust Survivor Program in Caulfield. Most clients/residents have a variety of medical issues such as parkinsons, fibromyalgia, osteoarthritis, heart conditions etc

Creating and implement various activity groups for seniors, both at residential facilities and at the Active Living Centre.

My role involved dealing with seniors with a variety of physical and medical issues and assist them in performing exercises in a gentle and safe manner. Role also involved computer work, updating client records, making data entries and communication with clients, nursing staff, doctors and their families

Employment Period

Name of Firm

Job Title Area of Work Duties

May 2000 to 2005

Corrs Chambers Westgarth, Lawyers

Night Support Supervisor, Secretarial Support,

Workplace Relations and OH&S Secretary

Occupational Health & Safety, and Workplace Relations, Supervisor role in Night Support Team, after hours technical person for computer queries.

As Night Support Supervisor

supervision of night support team, prioritising workload, ensuring deadlines met, authorising and coordinating leave taken, performance management, technical support, preparation of performance reviews, identifying and organising computer training needs, liaising with Human Resources and Technology. Also liaising with lawyers from our other offices around Australia, providing technical & secretarial assistance where required.

As Secretarial Assistance for

Workplace Relations & OH&S Team

Working mainly for Senior Associate, but also working with all other lawyers in the OH&S team. Work involved Internet research, research re: WorkSafe issues, OH&S issues, relevant Awards & Agreements, preparation of tender documents, preparation of OH&S guidelines, policies and procedure for large corporations/organisations, PowerPoint presentations, organisation for seminars, working on coronial inquests re: deaths in workplace.

Preparation of bills, organising lawyer schedules, scanning docs and other miscellaneous secretarial tasks.

Employment Period

Name of Firm

Job Title Area of Work Duties

May 1994 to 2000

Madgwicks, Solicitors

Assistant to Senior Associate Commercial Department

Business & Corporate Law, Business Structure, Franchising & Joint Ventures, Commercial Litigation & Dispute

Resolution, Commercial Property Building and Construction, Employment, Corporate Restructure & Insolvency, Intellectual Property and Technology Law

Secretarial Assistance to Senior Associate and other lawyers in team, running of various files, organisation of joint ventures, franchise documentation, resolution of disputes, assistance in negotiating redundancy packages for large corporations.

1990-1994 Nicholas O'Donohue & Co., solicitors

Assistant to Senior Associate in Commercial Department

Contracts, Franchising, Leases, Purchase and sale of business, Small Business -general advice, Trust deeds, Liquor Licensing, Wills

Preparation of all documentation in relation to these areas of work.

1989-1990 Wilson Ryan & Grose, solicitors (QLD)

Conveyancing Department

Conveyancing, Mortgages, Leases, Probate & Wills, Safe Custody, General secretarial duties

Preparation of all documentation in relation to these areas of work.

1988 Mallesons Stephen Jacques,

General Legal work

Conveyancing,Wills, Mortgages, General secretarial duties

General secretarial duties

1987 Ray Swift, solicitor (A.C.T.)

Junior legal secretary

Conveyancing, Motor Vehicle Accidents, Third Party Claims, Wills, Family Law

General secretarial duties, preparation of documentation in relation to these specific areas of law, attending conveyancing settlements.

1986 Kennedy & Cooke, solicitors (N.S.W.)

Receptionist and junior secretary

Junior secretarial duties and receptionist

Employment Period

Name of Firm

Job Title Area of Work Duties

1985 Lawler & Scott, solicitors (N.S.W.)

WP Operator Receptionist / general secretarial duties

5. PERSONAL ACHIEVEMENTS

Attending Seminar on "People & Crisis Management" held by the Legal Assistants Education Centre, 1997.

Youth Leadership Program - Toastmasters International - Townsville 1983. provided essential presentation skills.

Seminar on "Surviving in Small Business" presented by the Law Institute of Victoria. Assisted my knowledge in financial controlling, and legal knowledge in small business.

Assisted in the preparation of a Franchising Seminar presented by Mrs Sara Jholl (Nicholas O'Donohue & Co, partner). This advanced my knowledge in relation to intricate details of franchising ventures.

Cert IV Personal Trainer,

Level 2 First Aid Course.

Tai Chi Leader

Accustomed to supervising people. Hard working and committed approach with ability to function well under

pressure. Able to multi-task and delegate where required. Diplomatic, and considers confidentiality of

upmost importance.

Strong communication and interpersonal skills developed through working with a wide range of clients.

Trained to diffuse difficult situations as and when they arise. Highly motivated individual and am able to

motivate others extremely well. Clear and concise with verbal communications.

Predominantly working in Corporate area, but previously in Occupational Health & Safety and Workplace

Relations, have ability to expedite matters with minimum consultation, providing effective results to clients

and ensuring maximum efficiency.

PERSONAL SKILLS6.

Organisational:

Communication:

Expertise:

7. LEISURE INTERESTS

• Keeping healthy and fit ( strength training, jogging, walking my dog, doing the 1000 steps

in Belgrave, mountain bike riding).

• Keeping up to date on Fitness and Health information.

• Reading (I'm a self confessed bookworm) (autobiography, historical works, classic works

ie. Jane Austin, Bronte Sisters, Dickens, D H Lawrence), motivational books and

biographies.

• Volunteer Aged Care Worker on weekends

Generally enjoying being outdoors

8. PROFESSIONAL REFERENCES

• Ms Yvonne Arnott, Aged Care WorkerPh: 0403 265 013

• Dr. Ruth Frances, Psychologist25 Reid StreetMERRYLANDS NSW 2160Ph: 0418 359 257

• Mr Warwick Fyfe, Opera SingerPh: (02) 88127816

• Ms Deborah Siemensma Senior QC and Barrister

Contact details can be provided upon request