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    Project report

    On

    Performance evaluation of Birla Sun Life Insurance products in

    comparison with Life Insurance Corporation (LIC)

    C.T INSTITUTE OF MANAGEMENT AND I.T

    {Affiliated to Punjab Technical University, Jalandhar}

    In Partial fulfillment of requirement of degree of

    MBA (2008-2010)

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    SUBMITTED TO:

    SUBMITTED BY:

    Mr. HARISH MEHTA RAHUL

    ARORA

    (Projects Guide) MBA-3RD

    SEM.

    Roll

    no. 81407317128

    GUIDES CERTIFICATE

    This is to certify that the project entitled Performance evaluation of Birla Sun Life

    Insurance products in comparison with Life Insurance Corporation (LIC)

    is being submitted in partial fulfillment of the requirement for the award of masters

    degree of business administration of Punjab technical university. It is a confined research

    work carried out by RAHUL ARORA under my supervision. Any part of research work

    has not been submitted for any other degree. The assistance and help received during the

    execution of the project has been fully acknowledged.

    MR. HARISH MEHTA

    CTIMIT, JALANDHAR

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    ACKNOWLEDGEMENT

    I take this opportunity to express my acknowledgement and deep sense of gratitude

    for rendering valuable assistance and guidance to me by following personality for

    successful completion of my project.

    I am highly obliged to my project guide Prof. Harish Mehta for his personal

    encouragement, prompt assistance and help provided to me in completion of my

    project. He has helped me a lot by giving suggestions and guidance whenever needed.

    His contribution has been extremely useful and is greatly appreciated. I honor his

    knowledge and competence in the field of management.

    RAHUL ARORA

    81407317128

    MBA-3RD SEM

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    PREFACE

    To achieve partial and concrete results, it is necessary that theoretical knowledge

    must be supplemented with practical environment.

    Keeping this view in mind, I have

    completed my research work regarding Performance evaluation of Birla Sun Life

    Insurance products in comparison with Life Insurance Corporation (LIC) By

    doing this research work I have learnt a lot of things which would be really helpfulfor me in future. This experience in decision making and practical application of

    knowledge has contributed greatly to my growth.

    RAHUL ARORA

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    DECLARATION

    I hereby declare that the survey entitled, Performance evaluation of Birla Sun Life

    Insurance products in comparison with Life Insurance Corporation (LIC), that no

    part of research work has been submitted for any other degree. I also undertake that work

    is purely academic and no part has been copied or taken from any where. The motive

    behind the research project was Performance evaluation of Birla Sun Life Insurance

    products in comparison with Life Insurance Corporation (LIC)

    RAHUL ARORA

    81407317128

    MBA 3rd SEM.

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    INDEX

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    Serial

    No.

    Particulars Page No.

    1 Introduction to Insurance 8

    2. Company profile 15

    3. Major competitor LIC 24

    4. Various life insurance plans

    of BSLI 25

    5. Various plans of LIC 27

    6. Major plans of BSLI 30

    7. Major plans of LIC 37

    8. Objectives 45

    9. Research Methodology 46

    10. Data Analysis 49

    11. Findings 60

    12. Suggestions 62

    13. Limitations 64

    14. Conclusion 66

    15. Bibliography 68

    16. Annexure 70

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    INSURANCE

    The meaning of insurance: Insurance is a policy from a large financial institution that offers a person,

    company, or other entity reimbursement or financial protection against possible future losses or damages.

    A simple example will make the meaning of insurance easy to understand. A biker is always subjectedto the risk of head injury. But it is not certain that the accident causing him the head injury woulddefinitely occur. Still, people riding bikes cover their heads with helmets. This helmet in such cases actsas insurance by protecting him/her from any possible danger. The price paid was the possibleinconvenience or act of wearing the helmet; this i.e. equivalent to the insurance premiums paid.

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    Major types of insurances are as mentioned below:

    Life insurance: Descendants family receives financial benefits. Life insurances also offer paidproceeds to the beneficiary.

    Automobile insurance: Usually automobile insurances cover damages and legal financialexpenditures of the automobile driver.

    Health insurance: Health insurance covers the expenditures associated to treatment and medicalexpenditures.

    Credit insurance: Borrowers often fail to repay debts, loans and mortgages due to certainunavoidable circumstances, credit insurances can be of great help during such crisis.

    Property insurance: Property protection insurance provides protection from risks associated totheft, fire, floods etc.

    Life insurance

    Life insurance orlife assurance is a contract between the policy owner and the insurer, where theinsurer agrees to pay a sum of money upon the occurrence of the insured individual's or individuals' death

    or other event, such as terminal illness or critical illness. In return, the policy owner agrees to pay a

    stipulated amount called a premium at regular intervals or in lump sums.

    How life insurance works

    There are three parties in a life insurance transaction; the insurer, the insured, and the owner of the policy

    (policyholder), although the owner and the insured are often the same person. For example, if Mr. Rajan

    buys a policy on his own life, he is both the owner and the insured. But if Mrs. Anita, his wife, buys a

    policy on Rajans life, she is the owner and he is the insured. The owner of the policy is called the

    grantee (he or she will be the person who will pay for the policy). Another important person involved is

    thebeneficiary. The beneficiary is the person or persons who will receive the policy proceeds upon the

    death of the insured. The beneficiary is not a party to the policy, but is designated by the owner, who may

    change the beneficiary unless the policy has an irrevocable beneficiary designation. With an irrevocable

    beneficiary, that beneficiary must agree to changes in beneficiary, policy assignment, or borrowing of

    cash value.

    The policy, like all insurance policies, is a legal contract specifying the terms and conditions of the risk

    assumed. Special provisions apply, including a suicide clause wherein the policy becomes null if the

    insured commits suicide within a specified time for the policy date (usually two years). Any

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    http://en.wikipedia.org/wiki/Beneficiaryhttp://en.wikipedia.org/wiki/Beneficiary
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    misrepresentation by the owner or insured on the application is also grounds for nullification. Most

    contracts have a contestability period, also usually a two-year period; if the insured dies within this

    period, the insurer has a legal right to contest the claim and request additional information before

    deciding to pay or deny the claim.

    The face amount of the policy is normally the amount paid when the policy matures, although policies

    can provide for greater or lesser amounts. The policy matures when the insured dies or reaches a

    specified age. The most common reason to buy a life insurance policy is to protect the financial interests

    of the owner of the policy in the event of the insured's demise. The insurance proceeds would pay for

    funeral and other death costs or be invested to provide income replacing the deceased's wages. Other

    reasons include estate planning and retirement. The owner (if not the insured) must have an insurable

    interest in the insured, i.e. a legitimate reason for insuring another persons life. The insurer (the life

    insurance company) calculates the policy prices with an intent to recover claims to be paid andadministrative costs, and to make a profit.

    MAJOR PLAYERS OF INDIA IN INSURANCE

    Reliance Life Insurance is a part of the Reliance group. It is one of the partners of Reliance Capital Ltd

    which is a Anil Dhirubhai Ambani Group. Reliance Capital is one India's most dominant private sector

    financial services companies. They offer insurance products which help you with savings as well as give

    you protection.

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    Canara HSBC Life is a joint venture of Canara Bank, HSBC Insurance (Asia pacific) & Oriental bank

    of Commerce. The Company got its approval from IRDA in June 2008 and from that commencing its

    business. They have more than 4100 branches all over India.

    DLF pramerica Life Insurance Company Ltd. is a joint venture between DLF Limited & Prudential

    International Insurance Holdings Limited. DLF Pramerica believes in delivering a secure & enrich life to

    there customers.

    MetLife One of the fastest growing insurance company in India is MetLife. The company started its

    operations in between 2000-2001. They have a range of various products to offer.

    ICICI Prudential ICICI Bank with Prudential plc, both well known & strong financial institutions came

    together in December 2000 to form an insurance company - ICICI Prudential Life Insurance.

    Max New York Life Max Indias leading multi business corporation & New York Life joined there

    hands in 2000.The company started there operations in 2001. The company is involved in Life & health

    products.

    Bajaj Allianz Bajaj who are into iron & steel, finance, insurance & etc and Allianz who provides

    financial services when came together they formed Bajaj Allianz Life Insurance Company.

    Bharti AXA Bharti AXA Life Insurance is a joint venture between Bharti & AXA. The company started

    its functionality in December 2006 and they always believe to be a strong financial institute.

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    HDFC Standard Life HDFC Standard Life Insurance is a joint venture between Housing Development

    Finance Corporation Limited & a Group of Standard Life Plc.The Company started commencing its

    business in December 2000.

    AEGON Religare AEGON Religare Life Insurance Company Ltd is a joint venture with AEGON,

    Religare and Bennett, Coleman & Company a part of Times Group. AEGON Religare Life Insurance

    company was launched in July 2008.

    Kotak Mahindra A joint venture of Kotak Mahindra group & Old Mutual plc is known as Kotak

    Mahindra Old Mutual Funds. The Company started commencing its business in 2001. The company aim

    is to help customers in making there financial decisions.

    Future Generali Life Future Generali is a joint venture between Future Group of India & Italy based

    Generali Group.Future Generali in India is into both Life & Non Life businesses in India. The company

    wants to provide a financial security to all.

    SBI Life SBI Life Insurance Company Limited is a joint venture between State Bank of India and BNP

    Paribas Assurance. It is present in more than 41 countries across the world. SBI Life offers a variety of

    plans in life insurance and pension.

    Shriram Life Shriram Life Insurance Company is a joint venture between Shriram Group and Sanlam

    Group.Shriram Group is one of Indias most esteemed financial services & Sanlam Group is one of the

    largest life insurance providers of South Africa.

    TATA AIG The TATA Group and American International Group Inc together formed Tata AIG Life

    Insurance Co. Ltd.Tata Group holds 74% stake in the insurance venture with AIG holding the balance

    26%. They started their operations in April 2001

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    Aviva Aviva, one of UK's largest insurance company and world's 5th largest insurance group. It was one

    of the first international insurance company to set up its office in India in the year 1995. They introduced

    the concept of banc assurance in India.

    IDBI Fortis IDBI Fortis Life Insurance Co. Ltd is a joint venture between three financial institutes; they

    are IDBI Bank, Federal Bank and Fortis. They introduced there plans in March 2008. IDBI owns 48%

    equity while Federal Bank and Fortis own 26% equity each.

    Sahara The Sahara Pariwar stepped into the insurance business by launching Sahara India Life Insurance

    Co. Ltd. They received the IRDA license in February 2004 and started their operations in October 2004.

    They are the first solely owned private sector insurance company in India.

    ING VYSYA ING Life was established in 2001 as a joint venture between ING Insurance International

    B.V. (INGI), ING Vysya Bank Limited and GMR Industries Limited. At present, INGI, Exide Industries

    Limited, Ambuja Cement Ltd, Enam Group are the joint venture partners.

    Star Union Star Union Dai-ichi Life Insurance Co.Ltd. is formed by three various financial institutions.

    Bank of India, Union Bank of India and Dai-ichi Mutual Life Insurance Company This firm was

    incorporated in the year 2007 and got their IRDA license on the 26th Dec 2008.

    Some of the important milestones in the life insurance business in India are:

    1818: Oriental Life Insurance Company, the first life insurance company on Indian soil startedfunctioning.

    1870: Bombay Mutual Life Assurance Society, the first Indian life insurance company started itsbusiness.

    1912: The Indian Life Assurance Companies Act enacted as the first statute to regulate the life insurancebusiness.

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    1928: The Indian Insurance Companies Act enacted to enable the government to collect statisticalinformation about both life and non-life insurance businesses.

    1938: Earlier legislation consolidated and amended to by the Insurance Act with the objective ofprotecting the interests of the insuring public.

    1956: 245 Indian and foreign insurers and provident societies are taken over by the central governmentand nationalised. LIC formed by an Act of Parliament, viz. LIC Act, 1956, with a capital contribution ofRs. 5 crore from the Government of India.

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    Birla Sun Life Insurance Company Limited is a joint venture between The Aditya Birla Group,

    one of the largest business houses in India and Sun Life Financial Inc., a leading international financialservices organisation. The local knowledge of the Aditya Birla Group combined with the expertise of SunLife Financial Inc., offers a formidable protection for your future.

    The Aditya Birla Group has a turnover of close toRs. 119000 crores, with a market capitalisation of Rs.133875 crores (as on 31st March 2008). It has over100,000 employees across all its units worldwide. Itis led by its Chairman - Mr. Kumar Mangalam Birla. Some of its key companies are Hindalco, Grasimand Aditya Birla Nuvo.

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    Sun Life Financial

    Sun life financial based in Canada-started in 1865.

    It operates in all the important markets of the world like Canada, the United States, the United Kingdom,Hong Kong, the Philippines, Japan, Indonesia, India, China and Bermuda .

    Sun Life Financial Inc. has assets under management of over US$404.7 billion (as on 31st March, 2008).It is a leading performer in the life insurance market in Canada.

    Brands Of Aditya Birla Group

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    Birla Sun Life Insurance (BSLI) has been operating for 9 years. It has contributed significantly to thegrowth and development of the life insurance industry in India. It pioneered the launch of Unit LinkedLife Insurance plans amongst the private players in India. It was the first player in the industry to sell itspolicies through the Bancassurance route and through the Internet. It was the first private sector player to

    introduce a Pure Term plan in the Indian market. BSLI has covered more than 2 million lives since itcommenced operations. And its customer base is is spread across more than 1500 towns and cities inIndia. The company has a capital base of Rs. 1274.5 crores as on 31st March 2008.

    With an experience of over 9 years, BSLI has contributed significantly to the growth and development of

    the life insurance industry in India and currently ranks amongst the top 5 private life insurance companies

    in the country.

    Known for its innovation and creating industry benchmarks, BSLI has several firsts to its credit. It was

    the first Indian Insurance Company to introduce Free Look Period and the same was made mandatory

    by IRDA for all other life insurance companies. Additionally, BSLI pioneered the launch of Unit LinkedLife Insurance plans amongst the private players in India. To establish credibility and further

    transparency, BSLI also enjoys the prestige to be the originator of practice to disclose portfolio on

    monthly basis. These category development initiatives have helped BSLI be closer to its policy holders

    expectations, which gets further accentuated by the complete bouquet of insurance products (viz. pure

    term plan, life stage products, health plan and retirement plan) that the company offers.

    Add to this, the extensive reach through its network of 600 branches and 1,75, 000 empanelled advisors.

    This impressive combination of domain expertise, product range, reach and ears on ground, helped BSLI

    cover more than 2 million lives since it commenced operations and establish a customer base spread

    across more than 1500 towns and cities in India. To ensure that our customers have an impeccableexperience, BSLI has ensured that it has lowest outstanding claims ratio of 0.00% for FY 2008-09.

    Additionally, BSLI has the best Turn around Time according to LOMA on all claims Parameters. Such

    services are well supported by sound financials that the Company has. The AUM of BSLI stood at Rs.

    8165 crs as on February 28, 2009, while as on March 31, 2009, the company has a robust capital base

    ofRs. 2000 crs.

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    Achievements of BSLI

    1st to introduce ULIP fund options.

    1st to launch illustrations so that customers understand the products better before they buy.

    1st to issue NAVs of funds for better transparency.

    1st to disclose portfolio on a monthly basis.

    1st to introduce Free Look Period and the same was made mandatory by IRDA for all other Life

    Insurance Companies.

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    SWOT ANALYSIS OF BSLI

    STRENGTH:

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    Multi -channel d is tr ibut ion and one of the largest d is tr ibut ion

    networks in India.

    1 Million Policies sold within 3 and half years.

    Training process of the company is very strong.

    According to the change in surrounding environment like changes in

    customer requirement.

    WEAKNESS:

    Company does not penetrate on the rural market at a time.

    There is no plan for the low income group.

    Fees for the advisor is high than the other companies.

    OPPORTUNITY:

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    Insurance market is very big, where company can expand its business easily.

    It has many ULIP plans so it can grow in near future.

    THREATS:

    OLD HABITS DIE HARD: Its still difficult task to win the confidence of

    public towards private company.

    The company is facing major threats f rom LIC etc. -which i s an

    government company.

    Plans for all income groups are not available which can create adverse effect lateron the market share of the company.

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    MAJOR COMPETITOR AT A GLANCE LIC (LIFE INSURACE

    CORPORATION)

    LIC had 5 zonal offices, 33 divisional offices and 212 branch offices , apart from its corporate office in

    the year 1956. Since life insurance contracts are long term contracts and during the currency of the policy

    it requires a variety of services need was felt in the later years to expand the operations and place a

    branch office at each district headquarter. re-organization of LIC took place and large numbers of new

    branch offices were opened. As a result of re-organisation servicing functions were transferred to the

    branches, and branches were made accounting units. It worked wonders with the performance of the

    corporation. It may be seen that from about 200.00 crores of New Business in 1957 the corporation

    crossed 1000.00 crores only in the year 1969-70, and it took another 10 years for LIC to cross 2000.00

    crore mark of new business. But with re-organisation happening in the early eighties, by 1985-86 LIC

    had already crossed 7000.00 crore Sum Assured on new policies.

    Today LIC functions with 2048 fully computerized branch offices, 100 divisional offices, 7 zonal

    offices and the Corporate office. LICs Wide Area Network covers 100 divisional offices and connects

    all the branches through a Metro Area Network. LIC has tied up with some Banks and Service providers

    to offer on-line premium collection facility in selected cities. LICs ECS and ATM premium payment

    facility is an addition to customer convenience. Apart from on-line Kiosks and IVRS, Info Centres have

    been commissioned at Mumbai, Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, New Delhi, Pune

    and many other cities. With a vision of providing easy access to its policyholders, LIC has launched its

    SATELLITE SAMPARK offices. The satellite offices are smaller, leaner and closer to the customer. The

    digitalized records of the satellite offices will facilitate anywhere servicing and many other conveniences

    in the future.

    LIC continues to be the dominant life insurer even in the liberalized scenario of Indian insurance and is

    moving fast on a new growth trajectory surpassing its own past records. LIC has issued over one crore

    policies during the current year. It has crossed milestone of issuing 1,01,32,955 new policies by 15thOct, 2005, posting a healthy growth rate of 16.67% over the corresponding period of the previous

    year.

    From then to now, LIC has crossed many milestones and has set unprecedented performance records in

    various aspects of life insurance business.

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    Birla Sun Life Insurance Co. Ltd

    Following are the Life Insurance plans that Birla Sun life Insurance Company Ltd.

    1.)Birla Sun Life Insurance Term Plan - This plan can take care of your financial commitments ofyours towards your family by providing large cover at low cost. Minimum age of entry for this plan is

    18-55 and maximum maturity age is 70 years.

    2. Birla Sun Life Insurance Premium Back Term Plan - This is a low cost life cover promises youto refund the entire premium on maturity or death. Two options are also there to choose 100%premium back or 125% premium back. Maximum term period for this plan is 20 years.

    3. Birla Sun Life Insurance Guaranteed Bachat Plan - Its an non participating endowment planoffers you guaranteed returns and chance to earn survival benefit from the 3rd year onwards. You canwithdraw this benefit each tear or can use it as to pay the premium dues.

    4. Birla Sun Life Insurance Money Back Plus Plan - This is also a non-participating endowment

    plan, which gives you maturity and survival both benefits. One remarkable point is that on everypolicy anniversary it increases your cover by an equal amount of your base premium.

    5. Birla Sun Life Insurance Gold-Plus II - Its an investment plan offering nine-funding option tochoose and 100% equity fund option also. Free unlimited switches are given to you to manage yourinvestments. This plan offers good liquidity to you.

    6. Birla Sun life insurance Platinum Plus - It is a unit linked, non participating insurance plan. Inthis plan, the investment risk is borne by the policyholder but not if this policy is detained tillmaturity.

    7. Birla Sun Life Insurance Saral Jeevan Plan - In todays fast life its really easy to buy aninsurance plan, which you immediately can purchase just by providing three health statements to thecompany. Bsli Saral Jeevan is the best option to go for.

    8. Birla Sun Life Insurance Supreme-Life - Its a unit linked non-participating plan providing 8-fund options to choose. It gives a choice of two death benefits.

    9. Birla Sun Life Insurance Dream Plan - Its a unit-linked policy, which provides you guaranteedreturns, 0% allocation charges, and option to double or triple the guaranteed maturity.

    10. Birla Sun Life Insurance ClassicLife Premier - It will give you guaranteed additions in the

    form of guaranteed units and a good choice of 8 investment funds are also there. You are free tochoose the term period of 10,20,30 or whole life.

    11. Birla Sun Life Insurance SimplyLife - It ensures a lifetime of tax-free investments to fulfill theneeds of your dear ones. Its a market related plan provides you a good death benefit amount.

    12. Birla Sun Life Insurance PrimeLife Premier - Its a single time investment with top up options.It keeps you hassle free and provides you guaranteed returns at regular intervals.

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    13. Birla Sun Life Insurance PrimeLife - It is a single premium policy gives you the benefit of lifeinsurance and investments as well. Its a non-participating ULIP policy.14. Birla Sun Life Insurance Flexi Cash Flow - For this policy you can pay lump sum premiumpayment at regular intervals. It will give you 3% guaranteed returns on net policy charges.

    15. Birla Sun Life Insurance Flexi Save Plus - This plan will give you the choices of 3 fundoptions, maturity ages & guaranteed returns of 3%.

    16. Birla Sun Life Insurance Flexi Life Line - This would provide you a life long cover till 100years of age and will give you the option of tax-free partial withdrawals.

    17. Birla Sun Life Insurance Single Premium Bond - This plan gives you the opportunity to makeone time investment with no medical tests and will also gives you the facility of high entry age. Its ashort term investment plan provides you the option of 5 years or 10 years term period.

    18. Birla Sun Life Insurance Freedom 58 - Its a non- participating ulip plan. It helps youaccumulate your premiums and the investment return there of into a corpus of your retirement.

    19. Birla Sun Life Insurance Flexi Secure Life Retirement Plan II - This will provide you theoption to take a life cover or not. You can choose your retirement age yourself whether you want toprepone/postpone it.

    20. Birla Sun Life Insurance Children's Dream Plan - Its a unit-linked policy, which provides youguaranteed returns, 0% allocation charges, and option to double or triple the guaranteed maturity.

    Various Plans offered by LIC are as follows :

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    Endowment Assurance Plans

    1. Jeevan Amrit: This plan is designed for a higher cover at a lower cost. In this plan premium payment

    is limited to 3 or 4 or 5 years and the premium payable during the first year is higher than the premiums

    payable in subsequent years.

    2. New Janaraksha Plan : Is an Endowment Assurance plan that provides financial protection againstdeath throughout the term of plan. It pays the maturity amount on survival to the end of the term.

    3. Jeevan Mitra(Double Cover Endowment Plan) : Is an endowment plan which takes care of thefinancial needs even if death of the policyholder for the whole term of the plan.

    4. Jeevan Mitra (Triple Cover Endowment Plan) : Is an endowment plan where thrice the SumAssured plus all bonuses on the basic sum assured to date is payable in a lump sum upon the death of thelife assured.

    5. The Endowment Assurance Policy : This policy has a provisions for the family of the Life Assuredin event of his early death and also assures a lump sum at a desired age.

    6. The Endowment Assurance Policy-Limited Payment : In this policy the payment of premium can

    be limited either to a single payment or to a term shorter than the policy.

    Children Plans

    1. Jeevan Anurag : Is plan designed for the children educational requirements . This plan can be taken

    on the parents life. The basic sum assured is given immediately on the death of the life assured duringthe term of the policy.

    2. Jeevan Kishore : Is a plan which can be availed by the parent or grand parents of the children. It is anendowment assurance plan for children of less than 12 years of age.

    3. Jeevan Chhaya : It is a plan where financial protection is given against death during the term of theplan. It is an Endowment Assurance plan. Besides this benefit one-fourth of Sum Assured is payable atthe end of each of last four years of policy term irrespective if the life assured dies or survives theduration of the policy.

    4. Komal Jeevan : Is a Money Back Plan which can be bought by the parent or grand parent for theirchild from the age of 0-10years. This plan gives financial protection against death during the duration ofthe plan with periodic payments on survival at specified durations.

    5. Child Future Plan : A policy where the future needs like education, marriage and other requirementsare taken care of. This plan provides a benefit which not only takes care of the risk cover of the childduring the policy but also after 7 years of the policy being expired.

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    6. Child Career Plan : A plan to meet the educational and other needs of the child. It provides the riskcover on the life of child during the policy term as well as 7 years after the policy has expired. There arealso Survival benefits given to the life assured at the end of a specific duration.

    7. Child Fortune Plan : Is a unit linked plan which offers long term capital appreciation.

    8. Marriage Endowment Or Educational Annuity Plan : This is an Endowment Assurance plan that

    provides for benefits on or from the selected maturity date to meet the Marriage/Educational expenses of

    the named child.

    Money Back Plan

    1. Bima Bachat : Is a money-back policy which offers financial security and assurance to the policy

    holder and his family. The policy holder has to pay only one premium.

    2. Money Back-20 years : Is an endowment plan where periodic payments of partial survival benefitsare paid during the term of the policy till the policy holder is alive.As the policy name goes this plan 20%of the sum assured is payable after 5,10,15 years and the balance 40% accrued bonus is payable at the20th year.

    3. Money Back 25 years : Is the same as the above plan only in this plan the 40% accrued bonus ispayable at the 25th year.

    Pension plans

    1. New Jeevan Dhara - I : is a Deferred Annuity plans that allows the policyholder to make provision

    for regular income after the selected term.

    2. New Jeevan Suraksha - I : Is a deferred annuity plan.

    3. Jeevan Nidhi : Is a deferred annuity plan with profits.

    4. Jeevan Akshay - VI : By paying a lump sum amount this immediate annuity plan can be bought.

    Unit Plans

    1. Child Fortune Plus : Is a plan for children and to meet their educational needs. Its a unit linked plan

    with long term capital appreciation.

    2. Fortune Plus : It is a unit linked assurance plan where premium payment term (PPT) is 5 years andthe premium payable in the first year will be 50% of total premium payable under the policy.

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    Entry age 18-70

    Minimum annual premium Rs. 50000

    Minimum sum assured 5*annual premium

    Policy term 10 years

    Premium paying term 3 years

    Premium and sum assured

    You can pay your policy premium annually, half-yearly, quarterly or monthly, subject to a minimum

    installment premium of:

    Rs. 50,000 per annum

    Rs. 25,000 half-yearly

    Rs. 15,000 quarterly; or

    Rs. 10,000 per month (3 monthly installments required at issue)

    You choose your Sum Assured (minimum 5 x annual premium).

    Risk profile

    0-40% in money market & cash

    0-100% in debt instruments & derivatives

    0-100% in equities & equity related securities.

    Maturity Benefit

    On maturity, your Fund Value will be paid to you.

    In addition, we will pay an amount equal to:

    the number of units under your policy at that time; times

    the excess, if any, of the Guaranteed Maturity Unit Price over the then prevailing unit price

    Death Benefit

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    In the unfortunate event of the death of the life insured prior to the maturity date of the policy, we

    will pay to the nominee the greater of (a) the Fund Value or (b) the Sum Assured reduced for partial

    withdrawals as follows:

    Before the life insured attains the age of 60, the Sum Assured payable on death is reduced bypartial withdrawals made in the preceding two years.

    Once the life insured attains the age of 60, the Sum Assured payable on death is reduced by allpartial withdrawals made from age 58 onwards.

    Partial withdraw

    Partial withdraw after 3 complete policy years.

    Minimum partial withdraw rs.5000

    Policy surrender After 3 policy years and you will get 100% fund value at that time.

    (2) Birla Sun Life Insurance childrens Dream Plan

    Policy parameters

    Entry AgesLife Insured (parent): 18 years 60 years

    Nominee (child) : 30 days 13 years

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    Term 18 years less the age of child at entry

    Premium paying frequencyRegular policy premiums can be paid yearly, half-yearly, quarterly or

    monthly (for ECS only)

    Addition of riders Accidental Death & Dismemberment Benefit (ADD)

    The annual policy premium is based on:

    The guaranteed maturity benefit and option you choose.

    The enhanced sum assured you desire.

    The plan term and your gender and age at entry.

    Guaranteed Fund

    Value

    Equals all premiums paid, less charges and guaranteed maturity benefit(s),

    accumulated at 3% per annum

    Partial Withdrawals Allowed after 3 complete policy years

    Investment Funds Protector, Builder, Enhancer

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    AT Death

    Benefit

    The sum assured is paid to the nominee upon the death of the life insured (parent)

    The new life insured is the child and new owner is appointed as per your wishes.

    The policy is continued as usual except:

    All riders and risk charges will cease

    Only the policy administration charge and fund management charge continue, and

    BSLI will start paying the Maturity Continuation Benefit on a monthly basis until the

    policy matures.

    In case of death of the new life insured (child) prior to the end of the Term, higher of

    105% of the Fund Value or the Guaranteed Fund Value will be paid and the policy will be

    terminated.

    Charges of policy

    Premium allocation charges

    Fund management charges

    Mortality charges

    Surrender charges etc.

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    (3)Birla Sun Life Insurance Saral Jeevan Plan The saral jeevan plan providesthe dual benefit of protection and investment. So it is the ideal policy if you want to secure your life

    and build wealth at the same time.

    Poicy parameters

    Entry age 18-55

    Policy term 10, 15, and 20 years

    Age at maturity 65 or less

    Mode of Premium Payment - Annual, Semi Annual, Quarterly, Monthly.

    Maturity Benefit

    Maturity benefit will be sum assured plus fund value at the end of maturity time.

    Death Benefit Your nominee will receive both sum assured and fund value in the unfortunate event of

    death.

    Investment Funds

    Protector Builder

    Enhancer

    Charges of Policy

    Premium Allocation Charge- Nil (This means all of your policy premium will be invested inthe investment funds of your choice).

    Fund Management Charge

    Mortality charges

    Surrender charges etc.

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    (4) Birla Sun Life Universal Health Plan-

    The universal health plan is in addition to the benefit amount payable under each health benefit. This

    unique benefit helps you and your family with out of pocket health related expenses.

    Policy parameters

    Entry Ages18 years 65 years

    Term 3 years

    Premium paying frequency policy premiums can be paid yearly, half-yearly, quarterly or monthly

    Premium

    According to age of the insured person. (e.g. for 25 Rs. 4756 p.a., for

    45- Rs. 6725 p.a., for 55- Rs. 9724 p.a.).

    Benefits

    1. BSLI pay a fixed benefit amount of Rs. 1000 per day in Hospital plus Rs. 1000 per day inIntensive Care Unit (ICU).

    In case of an admission for surgical management :

    2. if the surgery is listed in covered surgeries: BSLI pay a fixed benefit amount based on the grade

    of the covered surgery-Rs. 100000, Rs. 50000, Rs. 25000, Rs. 15000 and Rs. 10000 for grade1(major) to 5(minor) respectively.

    3. if the surgery is not listed in the covered surgeries: BSLI pay a fixed benefit amount of Rs. 2000per day in hospital plus Rs. 1000 per day in ICU.

    Tax benefit

    The premium paid by you up to 15000 (Rs.20000 for senior citizens) p.a. to insure yourself and/or

    your family, is eligible for tax benefit under section 80D of the income Tax Act, 1961, which is

    subject to amendments from to time.

    Death/Maturity benefit

    This plan has no death benefit or maturity benefit. Furthermore, this plan provides for no cash

    surrender value nor any policy loans.

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    (5)Birla Sun Life Retirement plan

    Policy parameters

    Entry Ages18 years 80 years

    Term

    Premium paying frequency policy premiums can be paid yearly, half-yearly, quarterly or monthly

    Premium Minimum Rs. 9600 p.a.(premium should be multiple of Rs. 1200)

    Benefits

    In the unfortunate event of death of the policyholder the nominee will receive the higher of:

    75% of the base premium and all renewal base premiums paid. OR the surrender value at the time plus all

    accumulated survival benefits.

    Tax benefits

    Under section 80CCC and 10(10A)

    Partially withdraw

    You can do partially withdraw min. Rs.5000

    Some main plans of LIC

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    (1) Marriage Endowment Or Educational Annuity Plan : This is an Endowment Assurance

    plan that provides for benefits on or from the selected maturity date to meet the Marriage/Educational

    expenses of the named child.

    Entry age 18 (min.) 60(max)

    Sum assured 50000 (min) no limit (max)

    Term 5 (min) 25 (max)

    Mode of payment monthly, qtly, half yrly, yly,

    FEATURES

    The Marriage Endowment/ Educational annuity plan provides a sum assured to be kept aside for theexpenses of marriage or higher education of the policyholder's children. Premiums payable for selectedterm or till death of the life Assured. Benefits will be given only after the selected term.

    Maturity benefits

    Sum Assured + Bonus

    Accident:

    Accident benefit equivalent to basic sum assured would be available by paying appropriate additionalpremiums in that behalf. An amount equivalent to Sum Assured become payable immediately.

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    (2) Jeevan saral plan of LIC

    Plan Details: This plan is appropriate for employees seeking life cover through Salary Savings Schemes.

    Eligibility:

    Minimum Maximum

    Age 12 Yrs (completed) 60 Nearest Birthday

    Term 10 35

    Age at maturity Maximum 70 years

    In case of term rider, minimum and maximum age of entry will be 18 and 50 years respectively. Further

    minimum sum assured will be Rs.1 lakh.

    Premium:

    Minimum premium: Rs 250 per month for entry age up to 49 years and Rs.400 per month for entry age50 years and above. The premium shall be in multiple of Rs.50 per month.

    Premium Mode:

    Yearly, Half yearly, Quarterly and Monthly under Salary Saving Scheme.

    Survival Benefits:

    The sum payable at maturity however differs for different entry ages and terms. On Maturity the

    individual will receive maturity sum assured, plus Loyalty additions, if any.The specimen Maturity Sums Assured (MSAs) per Rs.100/- monthly premium are given below for someof the ages and terms:

    Age at

    EntryPolicy Term

    10 yrs 15 yrs 20 yrs 25 yrs

    20 11,156 19,628 28,039 36,839

    40 10,431 17,839 24,598 30,854

    50 8,442 13,444 16,164

    Death Benefits:

    Under this plan death cover will be same irrespective of age at entry and term. On death the nominee will

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    receive 250 times the monthly premium, plus return of premiums excluding extra/rider premiumpremium.

    (3) New Jeevan Suraksha Plan

    This pension plan is a vehicle for planning a life long pension and is also tax deferred. Not only can youplan a pension for life with the help of these annuities but these schemes also help you reduce your taxliability.

    POLICY PARAMETERS

    Min Max

    Entry Age 18 70

    vesting age 50 79

    deferment period 2 years35 years.

    Premium Rs. 250 p.m.

    Mode of paymentYearly, half yearly, quarterly,

    monthly

    Features

    AMOUNT (Rs) >=1,00,000 < 2,00,000 >=2,00,000 < 5,00,000 >= 5,00,000

    Rebates Available for

    Single Premium3% 4% 5%

    Rebates Available forAnnual Premium

    6% 7% 8%

    Death Benefits

    If death occurs within 10 years - 3% (interest on all premium given)

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    Between 11 to 20 years 4%

    After 20 years 5%

    (4) LIC's Market Plus Plan

    It is a unit linked deferred pension plan. The policyholder can choose the plan

    with or without risk cover. He can also choose the level of cover within the limits, which will depend onthe mode and amount of premium he/she desires to pay. The allocated premium will be utilized to buy

    units as per the selected fund type.

    The Policyholder's Unit Account will be subject to deduction of charges. Units will be allotted and

    cancelled based on the Net Asset Value (NAV) of the respective fund of the date of allotment /

    cancellation. There is no Bid-Offer spread (both the Bid price and Offer price of units will be equal to the

    NAV). The NAV will be declared on a daily basis and will be based on the investment performance,

    Fund Management Charges (FMC) and whether fund is expanding or contracting under each fund type.

    Policy parameters

    Entry age 18-70

    Premium (Min) Rs. 5,000 p.a. for Regular premium and Rs. 10,000 for Single premium

    (Max) No limit

    Vesting age 40-75

    Sum Assured (min) NIL- (when no life cover is opted) Rs. 25,000 for Single premium, Rs.

    50,000 for Regular premium (When life cover is opted)

    (Max) Regular Premium - 20 times of the annualized premium.

    Minimum Deferment period 5 years

    Investment fund types:

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    Fund Type

    Investment in Govt. /

    Govt. Guaranteed

    Securities / Corporate

    Debt

    Short-term investments such as money market

    instruments(Including Govt. Securities &

    Corporate Debt)

    Investment in Listed

    Equity Shares

    Bond Fund Not less than 80% 100% NIL

    Secured Fund Not less than 65% Not more than 85%Not less than 15% andnot more than 35%

    Balanced Fund Not less than 50% Not more than 70%Not less than 30% and

    not more than 50%

    Growth Fund Not less than 20% Not more than 40%Not less than 60% and

    not more than 80%

    compa r ison be tween som e ma in p roducts o f BSL Iand L IC

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    1) Comparison between BSLIs Children dream plan and LICsMarriage Endowment Or Educational Annuity Plan:

    In BSLI plan policy term is 18 years less the age of child at entry.But in LIC plan policy term is 5-25 years.

    Premium paying frequency is almost same i.e yearly , half yearly, quarterly, monthly.

    In case of death benefit: in BSLI plan the sum assured is paid to the nominee upon the death ofthe life insured (parent). The new life insured is the child and new owner is appointed as per yourwishes.

    In LIC plan if death occurs due to accident then basic sum assured is payable on

    death immediately and further premiums are not payable.after expiry of the term again basic sum

    assured + bonus is payable.

    In BSLI fund value is guaranteed.o In LIC plan fund value is not guaranteed.

    2) Comparison between BSLIs Saral jeevan plan and LICs Jeevan saral plan

    In BSLI plan entry age is 18-55 yearsIn LIC plan entry age is 12-60 years

    In BSLI policy term is 10, 15, and 20 years.In LIC policy term is 10-35 years.

    In BSLI plan max. Maturity age is 65 yearsIn LIC plan max. Maturity age is 70 years.

    In BSLI min. premium is 10000 p.a.In LIC plan min. premium is 5000p.a.

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    3) Comparison between BSLIs Retirement plan and LICsNew Jeevan Surakshaplan.

    In BSLI plan entry age is 18-80 yearsIn LIC plan entry age is 18-70 yrs.

    In BSLI plan vesting age is 10-40 yrs from entry age (Max. 90yrs.)In LIC plan vesting age is 50-79 yrs.

    In BSLI plan min. premium is 9600 p.a.In LIC plan min. premium is 3000 p.a.

    Premium paying frequency is same i.e yearly, half yearly, quarterly, and monthly

    Death Benefits:

    In BSLI plan the unfortunate event of death of the policyholder the nominee will receive the higher

    of:

    75% of the base premium and all renewal base premiums paid. OR the surrender value at the time

    plus all accumulated survival benefits.

    In LIC plan

    If death occurs within 10 years - 3% (interest on all premium given)

    Between 11 to 20 years 4%

    After 20 years 5%

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    4) Comparison between BSLI Platinum plus plan and LICMarket plus plan

    Entry age in BSLI and LIC is same i.e. 18-70 years.

    In BSLI min. annual premium is 50000p.a.

    In LIC plan premium is 10000p.a.

    In BSLI plan maturity benefit is guaranteed

    In LIC plan maturity benefit is not guaranteed

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    RESEARCH METHODOLOGY-

    MEANING OF RESEARCH-

    Before understanding Research Methodology, we should understand the meaning

    of research. Research in common parlance refers to a search for knowledge. One can also

    define Research as a scientific and systematic search for pertinence information on a

    specific topic. In fact, research is an art of scientific investigation.

    DEFINITION OF RESEARCH-

    Research is a systematized effort to gain new knowledge

    Redmann & Mory

    MEANING OF RESEARCH METHODOLOGY-

    Research Methodology, it is a way to systematically solve the research Problem. It may

    be understood as a science of studying how research is done scientifically. In it we study

    the various steps that are generally adopted by the researcher in studying his research

    problem along with the logic behind them. It is necessary for the researcher to know not

    only the research.

    Data Collection: - The objectives of the project are such that both primary and secondarydata is required to achieve them. So both primary and secondary data was used for the

    project. The mode of collecting primary data is questionnaire mode and sources of

    secondary data are various magazines, books, newspapers, & websites etc.

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    Primary data

    The primary data are those data which are collected afresh and for the first time, and thus

    happen to be original in character.

    Secondary data

    The secondary data on the other hand, are those which have already been collected by

    someone else and which have already been passing through the statistical process.

    Sample size

    100 people of MOGA City were selected

    Research ----- Purposive research

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    1)Do you think that investment in Insurance sector is good option?

    Particulars No. of respondents

    Yes 40

    No 10

    0 10 20 30 40 50 60

    No. of respondentsYes

    No

    Interpretation : 90 people say that investment in insurance sector is good option and 10

    are saying not.

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    2) Which companys policy do you have?

    Particulars No. of respondents

    BSLI 15

    LIC 35

    0

    5

    10

    15

    20

    25

    30

    35

    No. of respondents

    BSLI

    LIC

    Interpretation: 40 people have BSLI policies and 60 have LIC.

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    3) Which type of policy you have?

    Particulars No. of respondents

    LIC

    No. ofrespondents

    BSLIWhole life plan 10 5

    Retirement plan 5 2

    Children plan 9 10

    Health plan 3 2

    Golden jubilee plan 3 0

    Total 30 20

    0

    5

    10

    15

    20

    25

    30

    No. of respondents

    LIC

    No. of respondents

    BSLI

    Whole life plan

    Retirement plan

    Children planHealth plan

    Golden jubilee plan

    Total

    Interpretation: 20 people of LIC and 10 of Birla have whole life plan, 18 people

    birla have

    Children plan.

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    4) What percentage of interest you get from it?

    Particulars No. of

    respondents

    LIC

    No. of

    respondents

    BSLIBelow 5 % 0 0

    5-8 % 7 3

    8-12 % 21 14

    Above12 % 2 3

    Interpretation: 14 people of LIC and 6 of Birla are getting 5-8% R.O.I., 42 people of

    LIC and 28 of Birla are getting 8-12% interest.

    5) Why do you invest in this(LIC/BSLI) company?

    Particulars No. of respondents

    LIC

    No. of respondents

    BSLI

    High interest 4 6

    Good image of CO. 6 2

    Growth of the CO. 9 6

    Annual premium is

    reasonable

    5 2

    Maturity benefits 6 4

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    44

    56

    No. of respondents

    Yes No

    Interpretation: 44 people are saying that investment in BSLI is better than LIC, but 56are saying no.

    (If NO then go to Q.N. 8 otherwise Q.N. 7)

    7) If yes, then why?

    Particulars No. of respondents

    Guaranteed F.V. at maturity 10

    Growth rate 16

    More ULIP plan 8

    Risk covered 4

    All above 6

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    No. of respondents

    10

    16

    8

    4

    6 Guaranteed F.V. at

    maturity

    Growth rate

    More ULIP plan

    Risk covered

    All above

    Interpretation: 16 people are saying that because BSLI gives guaranteed F.V. at maturity

    time, 8 are saying it has more ULIP plans.

    8) If no, then why?

    Particulars No. of respondents

    LIC have govt. stake 24

    Brand loyalty of LIC 14

    Low A.P. than BSLI 12

    High return 6

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    LIC have govt.

    stake, 24

    Brand loyalty of

    LIC, 14

    Low A.P. than

    BSLI, 12

    High return, 6

    LIC have govt. stake

    Brand loyalty of LIC

    Low A.P. than BSLI

    High return

    Interpretation: 24 people are saying that investment in LIC is better it has govt. stake, 14

    are saying it has brand loyalty.

    9) When company launch new product , then any information is given to you about

    that product?

    Particulars No. of respondents

    LIC

    No. of respondents

    BSLI

    Yes 24 16

    No 36 24

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    No.of

    respondents

    LIC

    No.of

    respondents

    BSLI

    Yes

    No

    36

    2424

    16

    05

    10

    15

    20

    25

    30

    35

    40

    Yes

    No

    Interpretation: 24 people of LIC are saying yes and 36 are saying no, 16 people of BSLI

    are saying yes and 24 are saying no about providing information. 67

    10) In near future, do you think BSLI will have high growth

    rate?

    Particulars No. of respondents

    Agree 20

    Neutral 26

    Disagree 14

    Cant say 40

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    2026

    14

    40

    0

    5

    10

    15

    20

    25

    30

    35

    40

    Agree Neutral Disagree Cant say

    No. of respondents

    No. of respondents

    Interpretation: 20 people are saying that BSLI will grow in future, 26 are saying it will

    be neutral, 40 cant say, and 14 are disagree.

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    . Findings

    90 people saying that investment in insurance sector is good option and 10 are

    saying no.

    40 people have BSLI policies and 60 have of LIC.

    10 people of BSLI have Whole life plan, 4 have retirement plan, 22 have children

    plan, 4 have health plan.

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    56 people are saying that investment in LIC is better than BSLI, 44 are saying

    investment in BSLI is better.

    Most of the people of both LIC and BSLI are getting rate of interest 8-12%

    Most of the people have children plan of BSLI.

    Most of the people invest due to high interest of the policy in BSLI

    People have more faith in govt. Companies than the private.

    14 people invest in LIC due to its brand loyalty.

    26 people saying that BSLI growth will be neutral in near future.

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    SUGGESTIONS

    1) Information regarding new product should be provided to the customers.

    2) The company should find out the no. of people who are not having any of the

    insurance plans through an intensive market research and motivate them to get insured.

    3) At some level Company should provide information to the customers about the

    charges of the policy.

    4) Company should target each and every class of the society.

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    5) Charges should be low of the policies.

    6) Annual premium should be reasonable.

    7) BSLI Company should work in systematic way.

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    LIMITATIONS

    Some of the respondents were not cooperative.

    There are chances of biased information provided by the respondents.

    As the sample size is small compared to the total population, therefore

    there cant be full accuracy.

    The time was limited.

    Area was limited.

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    Bibliography

    www.birlasunlife.com

    www.licindia.com

    www.google.com

    Newspapers

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    ANNEXURE

    NOTE: The information that you will provide will be kept confidential and will be used only for

    academic Purpose.

    Our questionnaire will be to those persons who have plans of BSLI orLIC.

    GENERAL

    Name __________________________________________________________________

    Addres_________________________________________________________________

    Gender_________Age ________Contact No. __________________________________

    1. Do you think that investment in insurance sector is good option

    (a) Yes (b) No

    2. Which companys policy do you have?

    (a) Birla Sun Life Insurance (b) LIC

    3. Which type of policy you have?

    (a)Whole Life Plan (b) Retirement Plan (c) Children Plan (d) Health Plan

    (e) Golden jubilee plan (f) any other please specify___________________

    4. What percentage of interest you get from it?

    (a) Below 5% (b) 5-8% (c) 8-12% (d) Above 12%

    5. Why do you invest in this company?

    (a) High interest (b) good image (c) Company growth

    (d) Annual premium is reasonable (e) due to maturity benefits

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    (f) Any other please specify ______________________________

    6. Do you think that investment in BSLI is better than LIC?

    (a) Yes (b) No

    ( If your answer is no then jump to question no. 8)

    7. if yes then why?

    (a) Because BSLI gives guaranteed fund value at maturity time

    (b) Growth rate of company is high (c) BSLI has more ULIP plans than LIC

    (d) Risk factor is covered properly (e) all above

    (f) Any other (please specify)_____________

    8. If no then why?

    (a) Because LIC is having government stake. (b) Brand loyalty of LIC

    (c) It has low premium plans than BSLI (d) Investment return is higher than BSLI

    (e) Any other (please specify)__________________________

    9. Whenever company launch new product, then any information is given to you about that product?

    (a) Yes (b) No

    10. In near future BSLI is having high growth rate.

    (a) Agree (b) neutral (c) disagree (d) cant say

    An s ggestions