What does it take to run a homeless services organization

in New York City?

employees working around the clock.

TWENTY-FOUR HOURS AT PROJECT RENEWAL

Project Renewal 200 Varick St.9th FloorNY, NY 10014 projectrenewal.org 212-620-0340

Dear Friends,As a native New Yorker, I vividly remember what the Bowery looked like in the 1960s. Often, my family would drive past this area on our way to visiting relatives on the Lower East Side. It was a troubling site—scores of homeless men lying on the street. It remains etched in my mind and I often think it is one of the reasons why I have devoted most of my career to helping those in need. Today, I am honored to be the President and CEO of an organization dedicated to fighting homelessness. Because we know it is hard to understand everything that goes into this work, I am excited to give you a glimpse into 24 hours at Project Renewal’s 16 sites and 36 programs.

As I always say at staff meetings, Project Renewal’s successes are built on the tremendous dedication, commitment and compassion of our 800 employees. These men and women work hard to keep our shelters, transitional and permanent housing, health, mental health, substance abuse, and job placement programs running and thriving 365 days a year. At any given hour, our staff is working tirelessly —chefs preparing hot and nutritious breakfasts at 4 am, a case manager helping a family reunite in their new apartment at 3:30 pm and a nurse practitioner taking vitals on our mobile medical clinic at 9 pm. Our staff makes it possible to achieve our mission: to empower men, women and children to renew their lives with health, homes and jobs.

We started in 1967 with the first detox for homeless men in New York City serving roughly 45 clients. Now, we serve more than 16,000 New Yorkers a year across the five boroughs. As we have grown and evolved, we have remained steadfast in one belief—that Project Renewal will rise to any challenge because no one should be homeless.

In this newsletter, we provide you with a unique look at our comprehensive, around-the-clock services and the dedicated staff members who keep them running.

As always, we thank you for your continued support, which enables our remarkable team to transform thousands of lives each year. Sincerely,

Mitchell NetburnPresident & CEO

HomesEdwin ColonOperations CoordinatorEddie Colon can relate to many of our clients: he served time in prison and has a history of substance abuse. But today, as Operations Coordinator at Geffner House, he draws on his own experiences to inspire mentally ill men and women to renew their lives. “Hardly a day goes by without a staff member or tenant going to Eddie as a confidante and seeking his guidance,” says Kiltie Bedford, his supervisor.

Janie ThomasSenior Residential AideMaking sure that 175 homeless men —many struggling with mental illness and addiction—are settled safely into their assigned beds each night is challenging work. Janie Thomas does that and more at our Third Street Men’s Shelter. Hired after going through our Next Step job placement program, she was quickly promoted to Senior Residential Aide. Beyond simply keeping track of headcounts and curfews, Janie treats clients with compassion and care. Our shelters are managed around the clock by 280 shelter staff members.

David WoodPhysician AssistantDavid Wood knows that many people who are homeless are reluctant to seek out medical care. That is why he travels into subway stations and alleyways to make sure that homeless New Yorkers get the primary care services they need. A dedicated physician assistant on our mobile medical van staff since 1994, David earns patients’ trust and respect by taking the time to get to know each of them as individuals, ensuring that first-time clients will not hesitate to come back. David is one of 15 clinical staff working in our mobile medical clinics, which operate six days a week in 18 locations across the city.

Stephanie SewardLicensed Practical NurseFor women who are battling homelessness while struggling with addiction or mental illness, hope can be fleeting. But Stephanie Seward knows how to boost morale, acting as a support system for her clients while holding them accountable. As a nurse at our New Providence Women’s Shelter, she provides medical and psychiatric care for her clients as they move forward on the road to renewal. “Stephanie has a sense of humor and a laugh that is infectious,” says Ann Grogan, Director of Psychiatric Nurse Operations at New Providence. “When situations get tense, she calms everyone’s nerves.”

Ronald JohnsonEmployment CoordinatorMuch of our Culinary Arts Training Program’s (CATP) job placement success can be attributed to the relationships that Employment Coordinator Ron Johnson has built and maintained with corporate partners. With Ron handling all the problems that come up in the job placement process and preparing applicants to make job commitments, employers can feel confident about hiring CATP graduates. Thanks to his hard work, program graduates are placed in jobs at double the rate of comparable programs nationwide.

Simone FordEmployment and Vocational SpecialistMany employers would not consider hiring a homeless or formerly homeless individual. Simone Ford’s job is to convince them otherwise. As an Employment and Vocational Specialist at our Next Step job placement program, Simone builds and maintains relationships with workforce development consortiums, local businesses, and banks that give our clients a shot at a job and financial stability. Her work has paid off: Simone has coordinated numerous successful hiring events in 2015, resulting in more than 25 job offers for our clients. We have 6 employment specialists who place our clients in jobs that pay an average of $10.18/hour; 83% remain employed after three months.

Health Jobs

RENEWALPROJECT

TWENTY-FOUR HOURS

1380

5:00 pm Chefs teach formerly homeless

trainees the art of pastry making at our Culinary Arts Training Program, which places graduates in jobs at double the

rate of comparable programs.

6:30 amMaintenance staff

paints a�vacant apartment for a�

new tenant.

11:00 am A vocational counselor

conducts a mock interview at our Next Step

employment program.

individuals are served in

our vocational training programs each year.

7:30 am Suits for Success

donation room staff helps a client�choose an outfit for his upcoming

housing interview.

of our clients are moved from shelters to more permanent homes each year.

400

8:00 amOur optometrist treats

glaucoma, and our dentist fits dentures, in the first

patients of the day.

250 optometry patients and

2,500 dental patients seen each year.

12:15 pm Bowery Arts Program

meets to help men in our detox

program express themselves.

patients are treated at our clinics

each year.

1:00 pmA doctor at our health clinic

prescribes blood pressure medi-cation to a patient.

9:15 am An entitlements counselor

at New Providence, our women’s shelter,

helps residents apply for food stamps.

4:15 pm A doctor visits

a disabled veteran in�his

apartment.

6:15 pm A residential aide helps a

homeless man take a shower

for the first time in three

months.

11:00 pm A front desk clerk helps

a resident bring in shopping packages.

94% of the clients we move

into apartments continue to live independently

after 1 year.

5:00 am Our drop-in

detox center staff helps a new,

intoxicated client get into bed safely.

1,662 people receive

addiction treatment per year.

9:00 pm An aide helps a homeless

woman sign in to a bed for the night.

men and women access

Project Renewal's shelters each year.

10:00 pm Staff turns out the

lights at our

5 shelters.

1380

1:00 am Residential aide

responds to a client having a seizure.

5:30 pmStaff serves dinner at all our shelters.

dinners are served daily.

3:30 pm A case manager helps a�family move out of a shelter and reunite in their own apartment.

men, women, and children

live in our permanent apartments each year.

12:00 am

Shelter workers arrive for the

overnight shift.

8:30 pm A nurse practitioner�from our

mobile medical program visits patients�in Penn Station.

patients are served by our mobile medical vans every year.

4:00 am Cooks start preparing

hot and nutritious breakfasts

for residents.

18 cooks employed in our kitchens

3:00 pm Staff meet a new client at parole and escort him to a

new apartment.

2:30 pm ScanVan staff provides free

mammograms to 25 uninsured women.

�mammograms are provided at�240 locations across

NYC each year.

homeless New Yorkers are provided a bed each night.

2:00 amStaff provides a bed for a

new client sent by the Department of Homeless Services.

7:45 pm A program director meets with community members

to discuss a neighborhood garden at our newest residence.

1:30 pmA caseworker helps a family open their first bank account.

7:30 pmThe manager of our Renewal

Farm�in Garrison, NY helps clients prepare produce for the next

day's farmers’ market.

10:45 am An occupational

therapy intern runs a cooking class for new

housing residents.

3:00 am Cooks arrive at our catering company.

meals prepared annually.

All data from FY2014