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ISSUE 244 FEBRUARY 2014

ExecuJet seespotential forPhenom 300

in Africa ExecuJet Africa is expanding its charterfleet with the addition of an EmbraerPhenom 300 business jet, which it willmanage for a private owner. The aircraftis one of only two Phenom 300savailable on demand for charter in sub-Saharan Africa and brings the operator’stotal number of charter aircraft to 42.

The latest aircraft will be based atJohannesburg’s Lanseria Internationalairport. Likely sectors will includeJohannesburg to Angola, DemocraticRepublic of Congo and Tanzania.

Mike Clark, director of flightoperations, says: “We gave the customera couple of options on the aircraft, andhe elected to go for the Phenom. I thinkthey opted for it because it’s aneconomical aircraft, it has good range,and they don’t need the eight seatcapacity of a Learjet 45 or a Hawker. It isour intention to offer it for third partycharter as well.”

Clark is surprised that the Phenom isan infrequent type in the region: “I justdon’t know why these aircraft haven’tbeen so widely used here up to now.Traditionally people in Africa stay with things that they know, andparticularly in that segment this wouldbe the Hawkers or Learjets. The Phenom300 has a nice cabin and feel to it. Thecrew like flying it – it is a single crewoperation which the guys wanted.”

He says that the company will belooking to maximise its service offeringin the year ahead: “We have a continualfocus on customer satisfaction. That’s the biggest thing, to get the service side of the business right and take it to the next level.”

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Busy Legacy 600s vindicate Air Hamburg’sexpansion decision as it adds more crews

Air Hamburg says the reaction to itstwo recently acquired Legacy 600s hasbeen ‘amazing’, with both aircraftaveraging more than 100 hours permonth. “We are convinced it was theright decision to expand in thissegment,” says director of marketingand sales Mike Ulka.

The company also has a CitationLatitude on order and acquired aPhenom 300 and CJ3 in 2013. A CJ2+ isalso set to join the fleet in 2014. Ulkaadds that the European business jetmarket remains extremely pricesensitive, and that Air Hamburg’saffiliation with AirClub – celebratingits first anniversary this month – isalso helping operators to stay ahead of

the game: “We follow strategies tominimise costs without losing quality.This can only be achieved withstrategic partnerships like AirClub andjoint procurement projects.

“Costs for fuelling, FBO, catering,hotels and recurrent training are being optimised by our specialisedprocurement department.”

Ulka feels that small operators aredisappearing due to rising overheadcosts caused by EASA regulations, withmore favourable economies of scaleencountered with a larger fleet, viaminimised overheads and ferry flights.“We have better pricing with the fleetthe way it is, and generate morerevenue,” he adds.

Air Hamburg has hired a number ofnew pilots in recent weeks, and saysthat this has been another tactic toremain price sensitive. It no longerconducts fuel tankering for flightswithin Switzerland due to asubstantial tax penalty. Ulka haspraised the Rockwell Collins systemFOS, installed in April, whichcommunicates relevant data to staff.

As for the year ahead, he is buoyant:“We are looking for further growth andto continue our tradition of havinghappy employees.

“We would love to manage moreLegacy 600, Phenom 300 or XLS+ forother owners and are in talks withaircraft management clients.”

Executive Aviation Services has expanded the range of onlineoptions for booking its charter services by signing up to newservice, ReturnJet. This latest addition puts charter buyersdirectly in contact with EAS, and ops director Kirstie Turner,seen here with ReturnJet ceo Mark Blanchfield, is enthusiasticabout the portal’s credentials. For the full story see page 8.

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FEBRUARY 2014 3EUROPEAN BUSINESS AIR NEWS

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Blue Jet of Warsaw, Poland, has signeda contract to manage a GlobalExpress, which it is currentlyconverting for EASA operations. Thecompany hopes to operate theaircraft as of June 2014, and it will bemanaged for a private owner. CeoJakub Benke explains that this systemhas proved a successful means ofdoing business in central Europe: “InPoland and in this part of Europe, it’s very difficult to buy or lease yourown aircraft and make iteconomically viable if you charter.What we are trying to do is winprivate owners to manage theiraircraft, and if possible to use themfor charter. This is the most successfulmodel for us at the moment.”

Benke says that owners areespecially pleased with the returnsthey are seeing: “We have ownerswho are seeing the benefits of the co-operation, meaning that themoney is flowing from us to them,not the other way round. Butobviously we are not paying for theleasing or financing or any otherincurred costs, for exampledepreciation, which is the biggestburden in this business.”

Blue Jet’s mixed fleet is made up oftwo Challengers, one Global, threeLegacies and three Cessnas. Theoperator has been active for nine

years and most of the owners it hasattracted so far are from Poland.Benke affirms that it is now thenumber one choice in the region,with two hangars both large enoughto fit three Globals, plus an advancedmaintenance division. He says thatthey are the ‘obvious choice’ inPoland. “We are now starting toattract customers from othercountries too, mainly Russia,” hecontinues. “But you need the contactsand you need to make a start. Youneed to have a first aircraft for otherowners to trust you and that is howwe are winning at the moment.”

The operator is starting to build astrong reputation among brokers inRussia; the first Legacy was acquiredfrom Moscow and the owner is said tobe very happy with the service.

Benke now hopes that moreRussian clients will be tempted toconduct their business in Poland: “Ifyou look at Blue Jet in the context ofother operators in Europe, we arecertainly a high quality choice at areasonable price. Our cost base ismuch lower than other markets,mainly due to lower costs of labour.

“I think we are a very attractivechoice for private jet owners fromaround Europe, it’s just a question oftime when people will start trustingus. Poland is not necessarily a

country where you would expect tomeet a professional business jetcompany, so we are fightingstereotypes to some extent.”

As to 2014, Benke highlights that the first target will be to play‘catch-up’ in terms of personnel tomatch the new aircraft entering thefleet, while maintaining highstandards of quality. He will also look to sell effectively on the market,with lots of hours available.

Despite his enthusiasm for thearrival of the Global Express, he doeswarn of the difficulties of sellinghours on an aircraft as large as thisone: “It is always a challenge with the largest aircraft and it is nodifferent with the Express. The goodthing is we already have another one of the type in the fleet so we havethe experienced pilots andmechanics, and we are experiencedin worldwide operations.”

He is anticipating more Russianarrivals: “I hope that the first ownerand the first aircraft we have acquiredwill draw others, purely because he isvery happy with the service, I am 100per cent convinced of that.

“He is already paying much lessthan he used to when his aircraft wasoperated by a western company.Being transparent and trusted is whatwe are providing.”

Blue Jet focuses on building trust in Polish professionalism

Blue Jet ceo Jakub Benke says that his company is the number one choice in Polandand is now attracting clientele from overseas.

Worldwide AOC starts Finesse’s new chapterFinesse Executive of the UK has gaineda worldwide AOC and is to offer itsFalcon 900 for charter from its LondonStansted base. “The granting of ourAOC marks the culmination of monthsof hard work, and we are all excited tobe starting this new chapter,” sayscommercial manager Stephen Finch.“Our Falcon 900 is fully available forcharter and has recently received astylish black and silver paint scheme; itreally stands out from the crowd.”Finch and his team have benefittedfrom a close working relationship withFlightworx, which has provided 24/7flight operations support without theset-up costs associated with a full in-house ops team.

Finesse is in the process of adding aprivately managed Global Express tothe AOC as well, with further Dassaultand Bombardier types to follow.

Finch says the company isdetermined to set realistic targets: “Wedon’t want to take over the world. We

want to be a boutique, niche operator,which gives the owners of the aircraftthe highest quality service.

“It is very easy in this business tobecome lost in big thinking. We wantto keep things small and would love tohave six to eight jets on board in thelong run. In the short term we have ourfirst aircraft on the AOC. Two moreaircraft are expected in the next coupleof months and then a further one

within six months. We are indiscussions to bring that number up toperhaps six within the year.”

The anticipated Global Express islikely to be based in the Middle East,and a Falcon 900EX is also expected ina central European city such as Vienna.

“As we continue to grow we will bebringing more and more resourcesonboard,” Finch continues, “but wewish to keep our costs low as any smallcompany should. We’ve seen an awfullot of companies conduct big launchesand fail just as quickly as they’velaunched due to over-expansion.”

The transatlantic market is onewhich the company will be hoping tobreak into in the medium term, in lightof the three-engine capabilities of theFalcons. Finch also sees growthmarkets in Kazakhstan and the MiddleEast as strong targets. “We are lookingto Moscow too. This is clearly a hugemarket, but we feel that it is anachievable one,” he concludes.

Stephen Finch is watching the potentialof growth markets such as Kazakhstan.

Trusted Bell 429 to carry out HEMS duties for Wiltshire

Wiltshire Air Ambulance CharitableTrust (WAACT) has signed a 10-yearcontract in Swindon, UK, with Heli-Charter Ltd for a Bell 429 helicopter,which will come into service at theend of the year after the expiry of the lease on the current 12-year-oldaircraft. The charity’s trustees selectedthe 429 due to its advanced in-flighttechnology, including the most recentAerolite equipment, in order to meet optimum HEMS specification.

The Wiltshire helicopter will be oneof the first Bell 429s to operate as anair ambulance in the UK. It has a topspeed of 150 knots and a range of 400miles, allowing for a rapid response toany incident in the county.

The contract with Heli-Charterstarts in the late autumn of 2014 andcovers the provision, maintenanceand flying of the Wiltshire AirAmbulance for up to 19 hours a day,every day of the year. It also includes areplacement helicopter to beprovided after five years. The charity

has spent nearly two years reviewingits options as soon as it became clear that the partnership withWiltshire Police would terminate atthe end of 2014.

WAACT chairman Richard Youenscomments: “While the termination ofour long-standing association withthe police is much to be regretted, wehave taken the opportunity toimprove the quality of the service withstate-of-the-art equipment at a verycompetitive cost. Furthermore, thenew aircraft will be maintained on arolling basis whereas the previoushelicopter had to be taken offline forsix weeks or more every year.

“With the loss of our collaborationwith the police we will need to fundthe full cost of providing the airambulance alone. However, I can saywith confidence that thanks to thepassionate support the charityreceives from so many people inWiltshire, the necessary funds, about£2.5m annually, will be found.”

ABS grows at ‘Vienna alternative’ BratislavaABS Jets of Prague now sees 50 per cent of its business accounted for by itssubsidiary base in Bratislava. This operation began in 2004 and has looked afterbased aircraft since 2009. It offers a full complement of services including linemaintenance and charter.

Ground operations manager Jan Kralik says: “Bratislava is the perfectlocation for operators seeking a temporary base in Europe. We have workedhard to establish a highly trained team there and this is reflected in how quicklythe base has become a major part of our business.”

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Eclair brings fresh options to central EuropePrague’s Eclair Aviation has only heldits AOC since June 2013 but is alreadycarving out a promising reputationfor itself, promoting the unusual P180 Avanti alongside a GulfstreamG-200. Accountable managerRadomir Sanak summarises the storyso far: “A year ago we found aninvestor, the owner of two aircraftwho was looking for a way to operatethem. The aircraft were a G-200 and aPiaggio P180 and luckily we had someprevious experience.”

He says the investor was not happywith the offers he had from othercompanies in the area formanagement of the aircraft, so Sanakand his team put together a plan anddecided to establish their ownoperation. “We started in January andFebruary 2013 to work with our CAA to get the necessary license, andin the meantime we started tooperate the aircraft privately. In Junewe got an AOC for the P180. The G-200 is still private but is going to beon the AOC shortly.”

The aircraft still needs to bebrought into line with EASArequirements. Sanak is looking toprovide flexible services for theowner of the aircraft and will alsobring them extra revenue by goinginto the charter market. “The twoaircraft are performing differentroles: the Piaggio is more or lessflying for the charter market whilethe G-200 is flying for the owner. Theoperator is lining up other investorstoo,” he adds.

“We are looking for a flexiblesolution, and hopefully the plan nextyear is to bring another two aircraftinto our fleet.”

The Avanti is a type rarely seen inthe mainstream market, and Sanak isvery impressed with it. “The Avanti isa very special aircraft. In the past Ihave worked a lot with Embraersincluding the Phenom 100 and 300. Ispent some time at Opera Jet wherewe operated Cessna jets. So I think Iam in a good position to comparethose aircraft.

“To be honest I was very surprisedby the Piaggio, because you don’toften get a chance to see the aircraftitself in operation, its performance, itseconomics and its comfort. I’ve heardsome negative stories about theaircraft but personally I think it

is underestimated. Maybe this isbecause of how it looks, but if you lookat it just from pure performance andthe value it gives for the price, yourealise that it is an incredible aircraft.”

As for the G-200, it is anticipatedthat this will be on the Eclair AOCshortly, and it is currently in themaintenance facility during re-registration. Sanak says he has seen asmall gap in the market in the case ofthis and the Piaggio, and feels theP180 has already proved itself: “Westarted the operation in the middle ofsummer and since that time we haveaveraged 40 hours flying a month.The hardest part with Piaggio is to getthe clients to the aircraft. Once youget them to it and explain everythingto them, usually the reaction is ‘wow’.Everyone is always surprised.”

In a market awash with Mustangsand CJs, Sanak is particularly proudof the value for money the Piaggiooffers, and also feels that super-midsize is not well representedaround Prague, which is where the G-200 is expected to thrive. Heforesees good local demand and alsofeels the strategic position Pragueoccupies is crucial, able to serve thearea on both the east and the west.

Eclair has noticed another trend,that being the tendency of manyoperators to move their aircraft todifferent registries such as Malta orIsle of Man, and it has taken part inthis trend; the G-200 registration isM-GULF. This aircraft was originallyon the N register, which led toconfusion for its new owner withpaperwork missing. “For us the Isle of

Man was the fastest solution, and Ihad a tremendous experience withthose guys because they were able, inone month, to put the aircraftpaperwork together. Of course this isonly suitable for private operations,but it is a start,” continues Sanak.

Both types are considered new inEclair’s region of operation, so therewas a good deal of work to be donesuch as bringing pilots andtechnicians up to speed. Sanak saysthat the authorities in the CzechRepublic proved immensely helpfulin the end, after he had stronglyconsidered a San Marino or Malteseswitch: “Our authority is starting towork better and better, and wedecided to stay here, locally, which isgood in terms of handling becauseyou are sitting right next to theauthority and can communicatequite well. So at the moment there isnot really a reason to move it abroad.”

Overseas expertise did howevercome to the fore in a recent AOGincident, where one of the aircraftwas grounded due to a broken bolt inthe wheel. Sanak says he enjoyedgood support from Jet Aviation atDüsseldorf: “The guys had goodexperience of Piaggio and it is just aone hour flight from Prague, so theyhave provided great support ingetting it operational again. This hasbeen the very first AOG we’ve hadwith the aircraft so far.”

Sanak is hopeful of ‘better days’ forbusiness aviation in 2014, but hasseen an encouraging uptake aroundPrague: “More and more people hereare seeing the advantages of businessaviation. I would say there are lesspeople willing to buy aircraft, andthat’s basically how the situation is,because nowadays it’s so easy tocharter aircraft. We have no problemwith parts, we have no problem withthe quality of the service you get. Soit’s hard to convince people to buytheir own aircraft.

“But this is something we areworking on, to get people to use adifferent size of aircraft. We feel thatfor many clients, they could be moresatisfied with multiple aircraft types. So we are looking to offer avariety of services, build the fleet,and we are already getting goodfeedback from the clients where wehave used this formula.”

Eclair Aviation accountable manager Radomir Sanak (left) with Patrik Rypka, captainof the G-200 which is expected to be on the AOC soon.

Luxaviation expands againthrough Unijet acquisition

Luxaviation has acquired Frenchoperator Unijet through its Belgiansubsidiary Abelag. Based at Le Bourgetin Paris, Unijet will provide the groupwith facilities at this importantEuropean business aviation airport.

As a result, the enhanced group hasincreased its staff to 350 employeesand now has 60 aircraft on its roster,spread over Benelux, Germany andFrance. The group is poolingoperational services such asmaintenance, technical documentsand insurance in order to createeconomies of scale. Unijet will keep itsexisting brand name.

Patrick Hansen, ceo of Luxaviation,comments: “The integration of Unijetinto our group is the confirmation ofLuxaviation’s international growthambitions, mainly in Europe but alsoAsia where developments are

currently moving fast.“We chose Unijet because it is a

very well-run company, Le Bourget is akey location, and it has a verycomplementary fleet to the one wehave already, especially to the Abelagfleet. We have found success withAbelag since we acquired it a shorttime ago, and there are a lot ofsynergies between the French and theBelgian market.”

Ceo of Unijet Dannys Famin adds:“We are particularly pleased to be partof a group living a corporate culturevery close to the one of Unijet. We willcontinue to offer our clients excellentservices while retaining our identitywhich is so specific to the Frenchmarket’s expectations.”

Luxaviation says it has nowcemented its place as the third largestbusiness aviation group in Europe.

Malta Wings brings first P2006Ton boardA Tecnam P2006T is to be entered onto the Maltese register for the firsttime as it begins service for operatorMalta Wings. It will be based at MaltaInternational airport and be engagedprincipally in sightseeing flights andair taxi services. On top of its duties toMalta Wings it will also fly for theProfessional Aviation TrainingAcademy Malta, for CPL, ME and IRtraining. The Academy is celebratingits 10th anniversary and is investingin a Tecnam P92JS and an Alsim ALXFNPT 2 simulator.

MENA opens in RiyadhMENA Aerospace Enterprises andISNA Holding Co. of Saudi Arabiahave formed a joint venture in Riyadhto deliver private aviation services inthe Kingdom of Saudi Arabia. CalledMENA Private Aviation Services, itcombines ISNA’s local marketknowledge with MENA’s operationaland technical capabilities. It willfocus on charter sales and privateaircraft management and operation,with the use of MENA’s AOC and fleet.

Ralph Eisenschmid, executivedirector for MENA Aerospace says:“Our aviation capabilities are wellestablished at our base in Bahrain soit was natural to extend the group’scapabilities into Saudi Arabia.”

Malta Wings will operate the P2006Tthat will also be used in training.

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Two AW139 helicopters have enteredservice in Tanzania for Bristow,having been delivered by theoperator’s Kenyan alliance partnerEverett Aviation. They arrived in theport of Dar es Salaam in lateNovember after a sea journey fromPhiladelphia, and were then re-assembled and flown to Everett’s Dares Salaam facility at Julius Nyerereinternational airport. They have beensupporting a major oil and gascontract as of January 2014.

“These are the first steps byBristow into a new market in eastAfrica,” says IBU area operations andservice delivery manager Jon Oakey.“Our alliance with Everett Aviationdemonstrates the benefits that can beachieved while working closely with alocal partner.” Oakey adds that thepartnership and success of gettingthese aircraft ready for service showsa commitment to achievingoperational excellence in a newregion of operation, and praises thework and effort put in by the wholeteam in arranging the specification,delivery and re-assembly of thehelicopters.

Bristow is also celebrating 30 yearsof delivering SAR services toSumburgh in the Shetland Islands,UK, on behalf of the Maritime andCoastguard Agency. Former chief

crewman Chris Bond, who was atSumburgh when the operationbegan, pays tribute to theachievement: “There is no better wayto help our fellow man. I can’temphasise enough the enthusiasmand commitment of the people thatwork in the SAR community.

“There was one young fellow Iremember at Sumburgh, KieranMurray Junior, that I was pushing onswings with my kids when he was five

years old, and he is now a SARcommander. These are dedicatedpeople who have created an amazingunit and their whole lives revolvearound their work.”

Additionally, the operator hasbeen successful in securing a five-year contract worth around £125million to provide helicopter servicesto BP Exploration OperatingCompany. Bristow will providehelicopter support for BP’s offshore

installations to the west of Shetlandand in the east Shetland basin,commencing in July 2015 with twosole-use Sikorsky S-92 aircraft basedat Sumburgh.

Mike Imlach, Bristow’s director ofEuropean operations, looks forwardto carrying out the BP missions: “Thishas been a significant win for Bristow,and we will be operating a safe,efficient service supporting offshorerequirements,” he says.


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The Everett and Bristow teams are ready for deployment on the latest Tanzanian contract.

Portuguese operator Valair continuesto find success with its CJ3, afterperforming more than 650 flighthours with it in 2013. Sales managerNuno Gomes da Silva is pleased withthe demand for the aircraft: “It is a2008 model which mainly operates inthe south of Europe: Portugal, Spain,and in Morocco. Demand is so highthat we are currently looking foranother one.”

The company has a lot of cardclients, and offers a package with 25,50 or 75 hours. Da Silva says theclients only pay for the hours they fly:“If the client flies from Lisbon to Pariswhere the standard flight time is twohours 25 minutes, if the winds aregood we can perform it in two hours10, and we will then credit theseminutes to the client.

“On the other side, if it is morethan two hours 30 minutes, that is our problem, and clients won’t becharged in this situation.”

Valair also has a Phenom 100which it uses for short duration airtaxi flights in central Europe,primarily around Geneva. The centralEuropean market is a ‘fantastic’ oneaccording to da Silva, and thePhenom does more flights than theCJ3, although these are short flights

and the latter therefore completesmore hours. The demand for a light orvery light jet remains high, and daSilva foresees fleet expansion in lightof this: “At the moment we don’t havethe capability to respond to all thedemands that we receive.

“We could very easily do 40 to 60per cent more than we are currentlyflying. We are talking to Cessna to getanother CJ3 and we are also in talkswith Embraer for another Phenom.These are the aircraft we want,

very quickly, to add to our fleet in thenext month.”

He feels that despite the centrallocation of a large part of Valair’soperation, being headquartered inPortugal is far from straightforward:“We are on the edge of Europe whichis tricky as most things tend tohappen in the centre.

“But Avinode is a fantastic tool,and through this system along withour local card members, we are ableto perform many hours. It gives us the possibility to make and perform a lot of flights that we wouldn’t beable to do if we were only operating in Lisbon.”

The operator’s managed GlobalExpress performs routes betweenParis and central Africa, while itsFalcon 900 also keeps Africancontracts. Da Silva believes thismarket will play a pivotal role forValair in the future, considering itsemergence: “I would say that centralAfrica is incredible. They are flyingmore and more and the market thereis constantly growing.

“We have been running legs therefor around four years and now havelocal partnerships. It is amazing theway the market has grown there,especially in Nigeria and Gabon.”

CJ3 leads the way for Valair while Phenomcourts lucrative central European market

Bristow AW139s deployed for utility in Tanzania

Valair sales manager Nuno Gomes daSilva says fleet expansion is on thecards to meet light jet demand.

Having gone paperless in the UK backin August 2013, TAG Aviation hasextended the use of iPad class oneelectronic flight bags to its Swissoperations.

“The paperless technology allowspilots to quickly access up-to-dateinformation which simplifies pre-flight planning and ensures efficientin-flight operations,” says deputypostholder of flight operationsDamien Chollet. “The iPad is a greattool for that, which everybody likes towork with.”

“This innovative approachunderpins our commitment toindustry-leading standards in flightoperations, safety and environment.”

In addition to a reduction in paperuse and printing, TAG aims toachieve savings in fuel consumptionby reducing the weight of each pilot’sflight bag taken onboard. A flight bagof documents can weigh up to 20kgcompared with an iPad weighing inat half a kilo.

The operator will now seekworldwide regulatory approval for its130-strong fleet.

TAG Aviationextends paperless

cockpits to Swiss ops

T +34 609 603 567E [email protected] http://fbo.menziesaviation.com VHF 131.875, SITA BCNGA7X

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Central Europe Private Aviation hasannounced that Roger Whyte, aformer senior executive with Cessnafor over 28 years, is to chair theassociation for 2014, followingoutgoing chairman Philippe Lienard.

Whyte has extensive experience inglobal business development andevent management, skills which areexpected to serve him well as he seeksto strengthen the reputation in theregion of the CEPA Expo, whichhosted a record number of delegatesduring its last outing at Prague inNovember 2013.

He has previously held the positionof chairman of the Associate MemberAdvisory Committee and as a boardmember of NBAA. Whyte was also afounding board member of the AirCharter Safety Foundation.

“I have been following the progressof CEPA since its inception and havingattended the CEPA Expo, I amimpressed with what has beenachieved so far,” he says. “The supportCEPA provides to businesses in thecentral and eastern European regionscomplements the activity oforganisations such as EBAA byproviding a very specific focus. I amlooking forward to working with theCEPA team to help take theorganisation and the Expo to the nextstage of its development.”

Comlux The Aviation Group’s vipoperator Fly Comlux is bringing itswidebody 767BBJ back to the chartermarket after a major mandatorymaintenance check and significantupgrades to the cabin.

The aircraft is able to carry largegroups of up to 63 passengers in threedifferent cabin compartmentsincluding vip quarters, executivequarters and an entourage section.

As part of the upgrade package, thecabin has been refreshed with abrand new carpet. Every seat in theexecutive cabin and the entouragesection has been re-upholstered andthe cabin now features a brand newhumidification system to reduce the dry air issues that are common during flight.

Swift broadband satcom for high speed wifi internet and a GSM onboard system have also been installed through the entirecabin. The enhanced inflightentertainment system enablespassengers to watch selectedcontents through iPads that areavailable onboard.

“Since we started operating our767BBJ two years ago, it has proved to be one of our most successful vip aircraft available for charter. It hasa great and unique cabinarrangement; the perfect aircraft for

world leaders including governmentsand royal families,” says Fly Comluxceo Andrea Zanetto. “With thisupgrade programme, we are investing

a lot to provide an even moreluxurious and modern environmentto our vip passengers.

“The aircraft is now back in service

and the charter sales teams havealready secured many bookingrequests from our customers,”concludes Zanetto.


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Upgraded 767 BBJ returns to the skies for Comlux

Claire Brugirard, vp aircraft management and charter sales for Fly Comlux, picture with the enhanced 767 BBJ.

EAS looks for transparency inonline booking platforms

Executive Aviation Services is alreadymaking use of several onlineresources in order to maximise theutilisation of its charter fleet. It usesAvinode and PrivateFly, the latter ofwhich operations director KirstieTurner describes as “a very forward-thinking broker.” Now it is looking toReturnJet, the latest online mediumwhich launches in early February.

“ReturnJet promotes our companyand its services with no upfrontcosts,” explains Turner. “By providingthe end user with up-to-date aircraftavailability and reliable costestimates, it differentiates itself from

other online portals. It acts as afacilitator, providing the user withtimely and accurate initialinformation and then allowing themto liaise directly with the operator.They can qualify the quotation andensure the quality of the customerservice provided.”

ReturnJet is also working withoperators such as LEA, Centreline,and Capital Air Charter. It bills itselfas the world’s first private jet searchengine, connecting customersdirectly with operators. From its UKbase its ambition is to ‘roll outglobally’ by the end of 2014.

CEPA namesWhyte aschairman

Roger Whyte is tasked with overseeingthe continued growth of CEPA.


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A NEW DEDICATED GENERAL AVIATION SERVICE FOR POLAND

Inaer wins air ambulance contractsfor Madrid and Balearic Islands

Inaer Spain has been awardedMadrid’s air ambulance contract bythe emergency medical service forthe region, Summa 112. It was wonthrough a public tender, and as aresult Inaer will operate two medicalhelicopters under a four-yearcontract with an option for a two-year extension.

The rotorcraft that will be used tocarry out the missions are anAgustaWestland 109 and a Bell 412EP, both fitted with a respirator, a multi-parameter monitor withdefibrillation capabilities, electro-magnetic pacemakers and syringeinfusion pumps.

They can also be fitted with amechanical cardio-compressor andan incubator with assistedventilation for the transport of

children and newborns. Theoperator’s crew provision is fourpilots, four co-pilots and fourtechnicians. Crew and aircraft are tobe positioned at bases in Las Rozasand Lozoyuela.

Another public tender has led toInaer winning the air ambulancecontract for the Balearic Islands. Itwill continue to partner with IB-Salut, for whom it has providedaerial emergency services since 2000.The two-year contract has optionsfor a further two-year extension, andInaer will use a King Air 200 and a Bell412EP to carry out the work. Eightpilots, seven co-pilots and seventechnicians have been provided forthe contract.

In 2013 alone, Inaer carried out676 missions for IB-Salut, totallingapproximately 1,363 flight hours.During these operations, patientshave been treated for conditionsincluding trauma, heart disease,stroke and sepsis, as well as babiesrequiring neonatal transport.

Inaer has undertaken invaluable work at IB-Salut, performing 676 missionslast year.

Turkey builds on vip S-92 fleetThe Turkish National Police (TNP) has taken delivery of the second of two vip S-92helicopters, which will serve the Turkish Prime Ministry. The first of the helicopters inthe contract arrived in May 2013, with the latest delivery taking place at the end oflast year. TNP has used a third S-92 since 2005, and all three aircraft are nowproviding head of state transportation. Pictured in front of the latest helicopter arerepresentatives from both TNP and Sikorsky.

A 2011 vvip configured Airbus ACJ319has been added to the roster ofGeneva-headquartered Global Jet.“Our clients expect to enter aluxurious environment and to begiven an amazing experience. This iswhy we are delighted to welcome thisaircraft to our fleet,” states marketingand quality director Abner Tato.

The latest arrival canaccommodate up to 18 passengers ina spacious cabin divided intocompartments for conductingbusiness, dining and relaxing. Thereis also a master bedroom with aqueen size bed, an en-suite bathroomfeaturing a shower and eight singlebeds in the main cabin. Wifi, iPoddocking and printing equipment arealso provided. The electronics for theinflight entertainment is fullynavigable via four cabin iPads, andthe aircraft has a range of 10 hours.

Global Jet staff Julia Delmotte and VictorGranados work exclusively on the ACJ319.

‘New baby’ Phenom 100 to fulfil short range needs for MHSMHS Aviation of Münich has added aPhenom 100 to its fleet, as part of thegrowth strategy spearheaded byrecently appointed chief commercialofficer Stefan Buschle.

Buschle is excited about the latestarrival: “With this new baby arriving,we fill a gap in the lower end of ourfleet. The jet is perfect for businesstravellers looking for a time-savingand comfortable option to reachsmaller European airports.

“We are convinced our clients will

love this aircraft; it offers a lot ofbenefits for a relatively low budget.For example, a flight from Munich toSt. Moritz for a ski weekend costsaround €6,400, or €1,600 per seat.”

The Phenom 100 has proved apopular choice in the very light jetsector and has a range of 1,000nmwhich means it is capable of non-stoplegs on popular city pairs such asMunich-Istanbul and Berlin-Moscow.It will be added to the MHS fleet of five Learjets, five Dornier Do328,

a Challenger 604 and two vip-configured AW109.

Buschle says he has beenpleasantly surprised by the clientreaction to the Phenom. “We juststarted offering it to the market and ithas been better accepted than wethought. It’s an interesting model toexpand our options on the lowerlevel, to get customers that possiblywant the smaller aircraft. And for usthere is possibly the opportunity, ifthe Phenom is not available, to

upgrade clients to our Learjet 45 andother segments.”

Despite fierce competition in asector filled with Mustangs, MHS hasbeen able to offer the services of thePhenom at a fair price for both theoperator and customer: “The pricelevel we have set for ourselves, whichis a good price, has led to plenty ofrequests and bookings already. Wewill still have to see how the marketaccepts it, but it is an encouragingsnapshot in a short period of time.”

Global Jet boosts versatility

with ACJ319

Baden Württemberg police optsfor six EC145 T2Germany’s Landespolizei BadenWürttemberg has ordered sixEurocopter EC145 T2 helicopters,becoming the first law enforcementcustomer for this evolved version ofthe twin-engined EC145. The aircraftare due for delivery in 2015 and 2016,and will equip the police force in thesouth west German state with ahighly capable multi-role fleet.

The latest rotorcraft feature Arriel2E engines along with upgraded mainand tail rotor gear boxes, digitalavionics and four-axis autopilot.

“With the procurement of six newpolice helicopters, we guarantee thehighest standard for the police units,”says Reinhold Gall, minister of theinterior of Baden Württemberg. “Atthe same time, the change to a fleet ofone helicopter type allows savings inmaintenance and training.”

The force currently operatesEurocopter-built EC155 helicoptersand the MD902 Explorer, both ofwhich are to be succeeded by the T2.


ACC names DucksburyACC Aviation has strengthened itsexecutive jet division with theappointment of Kevin Ducksbury(pictured) as charter manager. He isto lead the continuing develop-ment of the department, which sawa 50 per cent increase in private jetbusiness in 2013. Ducksbury hasover 25 years of experience in thecommercial and operational fieldsof aviation, and will be based atACC’s UK head office.

Macdonald joins Hunt & PalmerHunt & Palmer has appointedDavid Macdonald as its director ofgroup sales. Chairman JeremyPalmer comments: “David’s arrivalis a significant addition to oursenior management team and willserve to strengthen our experienceand expertise.”

Macdonald adds: “The ideas andgrowth plans that the board has forthe future of our company areextremely positive and exciting.”

Macdonald held the position ofgroup sales director at Air Partneruntil December 2013.

Air Partner sponsorsLondon Art FairAir Partner was a vip sponsor of therecent London Art Fair. As a partnerof the Collectors’ Lounge, thebroker staged the work of aviationphotographer Paul Cordwell in aphotos on canvas exhibit entitled

‘Aviation through the ages’.Director of the company’s

private jet division Paul Richardsonexplains: “We hope that oursponsorship of the London Art Fairwill become a springboard to anincreasing involvement in the artworld. This will not only benefitBritish artists, but also our clients,to whom we hope to provide accessto special events such as this.”

Flaps is now SmarterAfter celebrating its tenth anniver-sary in 2013, UK-based FlapsInternational has changed itscompany name to Smarter AirCharter Ltd. Director Pete LynchWilliams believes that the newname will have more resonancewith the US film productionindustry, where much of hisbusiness has stemmed from.

Williams adds that he willcontinue to offer a ‘boutique’service which appeals to top sportspersonalities and Hollywood stars:“We take the view that there’s a lotof trade that the big boys arewelcome to. We will concentrate onthe provision of high security,close-protection charters for thevery top of the market.”

Lancaster promoted at ACSAir Charter Service has appointedJustin Lancaster as its groupcommercial director, a role he takesover from the newly appointed vicechairman, Justin Bowman.

Lancaster has worked for ACSfor almost 12 years and was cargodirector. Founder and chairmanChris Leach says the the transitionwas a ‘natural progression.’

Lancaster adds: “Taking over thereins from Justin is a daunting task,but one that I feel I am more thancapable of stepping up to. I will beworking closely alongside md RuanCourtney to implement the board’sinitiatives going forward, while alsoremaining the head of our globalcargo division.”

THE BALTIC AIR CHARTERASSOCIATION

PROMOTING PROFESSIONAL STANDARDS INAIR CHARTER BROKERAGE

WWW.BACA.ORG.UK

www.cha r t e r b r oke r. a e r o

Ascent Jet Exchange app goes liveSwiss-based Ascent Jet’s private aviation application ‘Ascent Jet Exchange’is up and running. The app is a database that allows clients to comparecompeting operator offers and purchase flights online, with operatorsselling directly to end clients. The company is looking to offer a significantdeparture from conventional brokerage with this one-stop shop, whereoperators are provided with their own log-in details and can then edit thedetails for aircraft they have available. Clients can also create individualaccounts and manage preferences.

The Ascent Jet team are director Regis Aldo Main, finance and legal counselIngibjorg-Olof Vilhjalmsdottir, customer service representative Emily Wright anddirector Carl de Verteuil.

Foreign operators may be frozen out with Sochi

traffic set to surgeFor those who see the occasion froma business aviation perspective,Sochi has been viewed as an unusualchoice of city in which to host the2014 Winter Olympic andParalympic Games this month. Itsisolated airport, located on the coastof the Black Sea, is expected tohandle up to 200 daily movementsduring the spectacle, 70 times itsusual traffic levels.

At the last Winter Games based inEurope in 2006, Turin Airportexperienced around 346 businessflights over the course of the Gamescompared to 101 over the sameperiod the previous year. Further-more, these 16 days accounted foralmost 16 per cent of all businessflights into Turin for the whole of2006. As EBAN quickly found out, de-icing is not the only obstacle facedby operators and brokers conductingtheir business in the region at thisfrantic time.

For business aviation operators andclients who wish to position aircraft atSochi, parking has been extremelylimited and restrictive, to the extentthat Ursula Nothmann of Germany’sFAI has declared that it is simply “notpossible” anymore. “The procedure oflanding followed by exit of passengersfollowed by immediate departure ismandatory,” she says. “For vip accessor to leave via the GAT is another €390per person.” The nearest airport toSochi is Krasnodar, which is a 45minute flight away, yet Nothmann saysthe parking situation there is much thesame, with aircraft instructed to leavestraight after landing. Primoz Arko,operations manager for Elit’Avia, alsodescribes the rigid regulations: “Anyflights which need long-term parkingof two hours or more shall not begranted,” he comments. Arko reaffirmsthat the only alternative is toreposition to the closest airports,either Krasnodar or Anapa.

These alternatives do pose furthercomplications though, as Krasnodaris 100nm north of Sochi, while Anapais 146nm from the host city.Krasnodar has no more than 50parking spaces, and as ops managerfor PrivateFly Algy Trotter states,spaces are also getting booked up forairports even further afield: “Spaceshave been booked at overflowairports including Gelendzhik,Stavrapol and Rostov. It’s also likely

that we’ll see increased parkingbusiness for Kiev, Istanbul andAthens, which are all within a 90minute flight of Sochi.” Prices forpositioning at south Russian airportsare said to have increased in light ofevents in Sochi. Hangar 8 has madeuse of its local expertise, utilisingairports in Kiev and northern Turkeyand shuttling passengers onward: “Tosupport our offering during the event,when customers land at these baseswe have access to a helicopter toensure that they are given the bestservice possible on their trip,”comments ceo Dustin Dryden.

Parking difficulties notwith-standing, Primoz Arko says that hehas found the authorities in Sochiand the security staff to be extremelyaccommodating. “We have encoun-tered no problems in this respect. The measures we are seeing,including the repositioning of aircraftfor parking purposes is very commonin Russia during events such as this;we see the same during an economicforum for example,” he adds.

Something which featuredrepeatedly in our discussions was thesubject of cabotage, that is to say theruling that all domestic flights fromRussian airports to Sochi were undercabotage legislation and could only beperformed by Russian operators. Thisis fairly standard practice but, asAirPartner’s Mike Hill states, it hascaused complications with the WinterOlympics in mind: “It’s always been abit tricky with Russia anyway, and thefreight department is completelydifferent to the passenger side. Anyoneflying to Russia has to fly from theircountry of origin, or to their country of

origin. To fly to Russia you either haveto be Russian, or if you’re German youhave to fly from Germany.

“You can’t go from Spain, pick upcargo or passengers from Germanyand then fly them to Russia, it’s notallowed. To protect their own trafficrights, the Russians will refuse this.”

When Air Partner has beenrunning the Sochi Express, a specialistcargo operation based at Frankfurt toassist with transporting vitalequipment to the Games, the brokerhas got around the issue of cabotageby using either a German or Russiancarrier, as these are the only onespermitted. Hill admits that there arefewer complications when stickingwith a Russian operator. He maintainsthat even for Russian aircraft carryingcargo, the slots problem at Sochi is afrequent headache.

The final topic concerns the safepassage of the athletes themselves into Russia, and this issue is one thatthe operator of Sochi airport, BaselAero, has met head-on with itsdedicated vip athlete terminal. It isusing Terminal D at SochiInternational which has been builtspecially for handling olympicathletes and groups of fans.Journalists accredited for the Gamesare also permitted to use the facility.Test flights for the system successfullyhandled up to 1.7 tonnes of baggageand all passengers had access to theirluggage 15 minutes after landing.

The Games Terminal will handle6,000 athletes and team membersfrom around 85 countries. The2,600sqm temporary facility boastscustoms and border control areas,four check-in counters and 46passport control booths. Its handlingcapacity of 420 passengers per hourwill help the airport to manage thehuge increase in traffic anticipatedduring the Games.

Ceo of Basel Aero Leonid Sergeevsays: “Testing of Terminal D hasdemonstrated a readiness of theairport’s services for the Games. Theprocedure was made possible by co-ordination between our operationsmanagement centre, engineeringcentre, aviation security, transportmanagement service, maintenancecentre and IT-specialists.” During theGames the airport’s main terminalwill be divided into three sectors, inorder to optimise passenger flow. ■

Air Partner has partnered with Russianand German carriers to fulfil its ‘SochiExpress’ freight missions.

FOCUS ON SOCHI

The airport at Adler Sochihas opened a dedicated vipGames terminal for winterolympic athletes. Photo: PA.


Coming in first place in the EBANFBO survey is an enviableachievement, and one which hasbeen the culmination of a decade ofhard work from founder andpresident Bengt Grafström and histeam at Grafair.

His facility, based at Brommaairport in Stockholm, Sweden, hasbeen threatening the top spot forsome time, and in 2014 he isdelighted that the consistency andquality which his staff stands for hasbeen formally recognised: “Of courseit is fantastic that we have hit numberone, yet we have understood forseveral years that we were numberone! This has come from customers –they have been telling us so,” he says.

“NetJets is a big customer of ours;they fly all over Europe, they arealways letting us know that we are thebest. But we hadn’t been there yet inthe EBAN test, so it was certainly verypleasant to be there.”

Grafström moved to Florida in1976 after finding it extremely trickyto run an aviation business fromSweden. He started a flight schooland then a small FBO in Vero Beach,Florida, the home of the Piperfactory. Cessna approached himabout becoming a dealer andeventually he found himself sellingbusiness jets and turboprops toSweden: “The customers in Swedenwere asking me how they shouldoperate the aircraft they were buyingfrom me because they didn’t knowany mechanics or pilots. So I thoughtto myself we had better start amanagement company,” he explains.

Ten years ago the company whichhas come to be known as Grafair JetCenter was brought to life, with a key principle being to provideoutstanding service. “At the time, theairport at Bromma didn’t have anyservice, and it was a similar story in allof Sweden. According to theAmerican guidelines of what an FBOis – and the word itself comes fromthe US – we are the first and only FBOin Sweden, where we take care ofprivate jets exclusively and where youcan park jets and cars in the vicinity.”

Grafström puts his FBO victorydown to two crucial factors: “The first of these is control. You have tohave control over your operation atthe airport, because otherwise youget stuck in regulations and the

Self-sufficiency and exceptional personnelare the formula for Grafair’s victorious FBO

The Grafair team in celebratory mood. From left: President Bengt Grafström, Papegojan the parrott, front office manager MalinNovak Eriksson, FBO manager Johan Emmoth and ramp manager Mikael Rosén.

This year’s survey of EBAN’s readersis simple proof that excellent servicecan be achieved in all types oflocations and facilities, by attentionto detail and a strong customerfocus. In 2014 this was clearlydemonstrated in Scandinavia, asSwedish and Danish specialiststopped the poll for the first time.

Both of these are single locationoperations, with the FBO chainsfalling away somewhat after a verystrong showing last year.

Our readers are much happier withthe service they received this year, asthe overall scores are considerablyhigher. No fewer than nine facilitiesscored eight marks or more,compared with just five last year.

In this feature we report on someof the highest ranking companies,run through the latest news fromFBOs and handlers, and provide ourusual full survey of contactinformation and facilities.

We have included all those whoresponded to our many requests toupdate and confirm theirinformation. Further details aboutthese and all the other handlersthroughout Europe, Russia, theMiddle East and Africa can be foundonline at www.handbook.aero.

airport director’s rules. “We leased a piece of the property,

a piece of the land on the airport,which is our territory. On our

territory we then bought all theequipment that we needed. Wequickly saw that the snow removalteam didn’t work effectively; they

were always behind and took theairlines first. The day after everyoneelse they would come to us and movethe snow, and we couldn’t accept thatof course.”

He immediately gave orders to hiscolleague Johan Emmoth to go outand get a snow-moving tractor sothat the company could beindependent in that regard. “But wethen found that every time we calledfor de-icing of aircraft, we were toldthat other aircraft had moreimportance and would go before us,so we had to wait.”

Grafair knew that high-enddirectors flying in private aircraftwere unlikely to tolerate delays, and consequently a de-icing truckwas swiftly purchased. This samepattern was true of the lavatory andwater service, until the companyfound that it had everything itrequired for complete self-sufficiency and for ‘leading a life of its own.’ As Grafström highlights,“If you’re going to beg someone elseto do it they always say ‘well, I havetwo more customers and we arecoming tomorrow.’ That is not goodenough for us – we have to do it rightat that minute!”

It seems very apparent thatcontrol is an essential asset. Yet allthe infrastructure and equipmentwill quickly pale into insignificance

1 Stockholm (Bromma):Grafair Jet Center 8.475

2 Copenhagen (Roskilde):Roskilde Executive Handling 8.431

3 London (Stansted):Universal Aviation UK 8.388

4 Hamburg: Service People 8.361

5 London (Biggin Hill): Rizon Jet UK 8.312

6 London (Stansted):Inflite The Jet Centre 8.176

7 Amsterdam (Schiphol):KLM Jet Center Amsterdam 8.136

8 Paris (Le Bourget): Dassault Falcon Service 8.053

9 Palma de Mallorca:Mallorcair 8.038

10 Olbia (Costa Smeralda):Eccelsa Aviation 7.854

11 Toulon (Hyeres): Signature Flight Support 7.805

12 Paris (Le Bourget): Universal Aviation France 7.776

13 Farnborough: TAG Farnborough Airport 7.653

14 Nice/Cote d'Azur: Landmark Aviation/ Map Handling Executive 7.616

15 Nice/Cote d'Azur: Swissport Executive Aviation 7.607

16 Nice/Cote d'Azur: Aviapartner Executive 7.483

17 London (Stansted): Harrods Aviation 7.480

18 Paris (Le Bourget): Signature Flight Support Terminal 1 7.450

19 Paris (Le Bourget): Landmark Aviation 7.409

20 Geneva: TAG Aviation 7.145

21 London (Biggin Hill): Biggin Hill Executive Handling 7.142

22 Geneva: Jet Aviation Geneva 7.027

23 London (Luton): Signature Flight Support 6.556

24 London (Luton): Harrods Aviation 6.539

25 Zurich: Jet Aviation Zurich 6.055

Overall FBO rankings

Continued on next page

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A strong showing from Scandinaviahas been seen in this year’s FBOsurvey, and Danish operation RoskildeExecutive Handling narrowly missedout on top honours for 2014. FBOmanager Berit Jørgensen isnonetheless delighted, havingwitnessed her operation climb fiveplaces from last year. “When I foundout we had come second I had a verybig smile on my face, jumping arounda little bit, and then I started calling myboss! I was extremely happy, let’s put itthat way,” she says.

“Of course you always want to benumber one and not number two, butwe were first time on the list last yearwhen we came seventh. Now we aresecond and are really pleased. It gives

us something to work for next year.”Jørgensen is pleased that the

winner was Scandinavian: “I knowthat Grafair do a very good job and weare actually quite similar to them. I’mso proud that it is two Scandinaviancompanies that are first and second. Itshows that pilots and passengers reallyappreciate what we do.”

According to Roskilde ExecutiveHandling, which has been operationalsince 2003, the Scandinavian FBOenvironment is extremely ‘cosy’ andadopts a down-to-earth approach.“I’m not saying that in the UK orFrance FBOs are not friendly,”Jørgensen continues, “But in Danishwe have a saying that we ‘walk in topeople’, meaning that we are very

natural, and we are very good at that.We are constantly smiling and don’ttreat people in a snobbish manner.

“Our facilities here are very nice butit’s not something with lots of fancyadornments. We take a homelyapproach. Pilots tell us that they reallylike to come here – it makes them feelat home and they can relax and dowhatever they want here.”

She started at the Copenhagen-based facility in June 2012, giving heronly half a year to work towardsseventh place. This time around shehas had a whole year with the team toensure that ‘guest’ satisfaction –Roskilde never refers to its clientele ascustomers – is utmost in their minds.

As to the employees, Jørgensen


From left, the Roskilde FBO team are FBO manager Berit Jørgensen and FBO officers Mia Daugaard Jørgensen, Annett Puls, AnnaFyrstling and Rikke Stehr.

without a superb team of staff tocarry out the requisite services. “Themost important thing to me is thatmy employees love to give service.You feel much better if you givesomething than if you get something,and it is a pleasure to give goodservice. You just have to pick thepeople that have that feeling.”

FBO manager Emmoth quicklyemerged as the right man: “Johanwas working at the fuel station at thattime, fuelling up aircraft. He gavesuch a good service that I simply hadto have him working for me.

“He really thinks about thecustomer and gives good service.That’s why I hired him. He wasalready a pilot and flight instructortoo. He is a fantastic FBO managerand a fantastic man; he works dayand night on our projects.”

Grafström also heaps praise on hisreception team, especially MalinNovak Eriksson. “These two havebeen the two key people running theFBO: Malin running the ladies, and

Johan running the whole FBO.”He does not believe that anything

has particularly changed in the pastyear to push the company to the verytop. Instead he feels that it has beenan ongoing process of self-critiquingwhich has pushed Grafair on togreatness. “We always keep in mindthat we have no competition at theairport, so for that reason we have tocompete with ourselves and makeevery month better than theforegoing month,” he says.

“Every aircraft we have here willhave a red carpet in front of the doorwhen they open it, that is our policy.The ladies in reception take care ofeverything with coffee, ice cream,flight plans and weather. They alldeserve this.”

The FBO will now host acelebratory week in mid-February,where it will rearrange the facilityand invite its customers to enjoy liveentertainment. Grafair’s 28employees, not to mention residentparrott Papegojan, will have time tosavour the moment. Silver for Roskilde highlights strength

of friendly Scandinavian service

26-27 MARCH 2014 - LONDON FARNBOROUGH, UKwww.BusinessAirportWorldExpo.com

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How the FBO feedback system worksEBAN keeps track of every business jet, business twin and turbine helicopterin Europe, Russia, the Middle East and Africa, and builds its distributiondatabase from individuals responsible for all these aircraft.

Voting in the annual FBO feedback survey is strictly restricted to thisunique and vauable list of professionals. Each is able to use the survey formon the magazine mailer sheets throughout the second half of the year, or canvote online at any time through their own secure web page. Voters areexcluded from ranking their own company’s facilities.

Over 1,700 FBOs, handlers and agents are offered on the voting forms, andreaders can vote for as many or as few as they like. A rating out of nine is givenfor facilities, service, staff and value, from which an average is taken.

To minimise statistical aberrations only those facilities receiving at leastpoint seven of one per cent of the total number of votes cast is included in ourfinal league table.

Many thanks to all those chief pilots, ops managers and aircraft owners whotook the time to complete the survey – your votes have created a fascinatingsnapshot of FBO standards.

Continued from previous page

Austria

Vienna (Schwechat)Vienna Aircraft HandlingT: +43 1 7007 22204 W: www.viennaaircrafthandling.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (two crew lounges withkitchen, internet access, WLAN, TV, DVD also bookable forexclusive use). 25 mins to preferred hotel.

PASSENGERS: GA terminal - includes restaurant. Own vipfacilities including lounge and office services - vip pax loungewith TV and DVD; conference and meeting rooms for up to 120pax available; separate vip terminal with secured entrance andcourtyard for state visits and special vip arrangements.

Wiener Neustadt/OstB.A.C.H. FBOT: +43 664 2115420 W: www.bachflug.at

FLIGHT OPS: on request. Crew transport by taxi to hotel. Crewrest rooms at hotel. 10 mins to preferred hotel.

PASSENGERS: Own vip facilities including office services.

Belgium

Brussels NationalAbelag HandlingT: +32 2 720 5880 W: www.abelag.be

FLIGHT OPS: 0600 - 2100 UTC Mon-Fri, 0730 - 1630 UTCSat-Sun (24hrs O/R). Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (two crew lounges, viplounge and kitchenette). 3 mins to preferred hotel.


We stand humble to the fact that you have voted us to become the No- 1 FBO.

This will make our 10 year anniversary extra special and

your choice of destination in Stockholm extra easy.

Come reach the stars with us!

Stockholm City Airport 1SE-168 67 BrommaSwedenIATA: BMAICAO: ESSB

Phone: +46-8-98 26 00 Fax: +46-8-98 26 20 Email: [email protected] Web: www.grafair.se SITA: BMAGAXH Freq: 131.75Stockholm’s All Inclusive Full Service FBO

Thank you!We made it all the way

Grafair Jet Center is voted

No- 1 FBOEBAN survey 2014

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - vip lounge with wireless internet access.

Cyprus

Pafos InternationalEDT Hangar ServicesT: +357 99 378 889 W: www.edthangarservices.com

FLIGHT OPS: 24hr ops. Crew transport by taxi to hotel. Crewrest rooms within FBO (crew lounge with interactive services,Wi-Fi and refreshments). 15 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - pax lounge with shower facilities, refreshments andWi-Fi.

Czech Republic

Prague (Vaclav Havel)ABS JetsT: +420 725 747 997 W: www.absjets.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (own facility including crew/pax lounge, TV, Wi-Fi, refreshments). 3 mins to preferred hotel.

PASSENGERS: GA terminal - at Terminal 3, Ruzyne South. Ownvip facilities including lounge and office services - at Hangars Cand N, Terminal 3.

Aviation Service a.s.T: +420 234 624 413 W: www.aviationservice.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (pilot/crew lounge withcoffee and soft drinks). 20-30 mins to preferred hotel.

PASSENGERS: GA terminal - Terminal 3. Own vip facilitiesincluding lounge - pilot/crew lounge with coffee and soft drinks.

Euro Jet IntercontinentalT: +420 2 3334 3362 W: www.eurojet-service.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (assortedrefreshments, flat screen televisions, Wi-Fi internet,computers, lounge chairs). 10 mins to preferred hotel.

PASSENGERS: GA terminal - Terminal 3 at Prague Airport. EuroJet has two dedicated crew lounges there and access to viplounge. Own vip facilities including lounge and office services -two vip lounges plus our own hangar space.

Denmark

Copenhagen (Kastrup)ASE HandlingT: +45 2068 5928 W: www.asehandling.com

FLIGHT OPS: 0700 - 2300 (24hrs O/R). Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO (private crewlounge complete with TV, internet, kitchen and private toilet).

PASSENGERS: GA and vip pax processed via Terminal 2 - area isprivate with dedicated security, customs and immigration. Ownvip facilities including lounge and office services - ASE canprovide all city arrangements including lunching, conference andvip travel, and can also arrange tarmac access to Copenhagen.

Copenhagen (Roskilde)Roskilde Executive Handling

T: +45 32 31 62 20 W: www.rke.dk

FLIGHT OPS: 24hr ops. 0700 - 2200 LT. 24hrs O/R (airport feeoutside normal hours). Crew transport on apron and by taxi to

hotel. Crew rest rooms within FBO (dedicated FBO service withparking in front of terminal and FBO office; comfortable crewlounge and rest facilities available; free Wi-Fi). 10 mins topreferred hotel.

PASSENGERS: GA terminal - limo and vehicle access directlyto apron normally granted for arriving aircraft (tarmac service).Own vip facilities including lounge and office services - viplounge in Scandinavian design.

Finland

Helsinki (Vantaa)Finavia Business Flight CentreT: +358 20 708 2780 W: www.bfcenter.fi

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms at airport facility (quiet loungeavailable). 5-30 mins to preferred hotel.

PASSENGERS: GA terminal - business flight terminal one milesouth-east from main terminal. Own vip facilities includinglounge - vip terminal (vip president), vip centre at the mainterminal.

France

Bordeaux (Merignac)Landmark Aviation/Map HandlingExecutiveT: +33 5 57 92 16 00 W: www.landmarkaviation.com

FLIGHT OPS: 0700 - 2100. Crew transport by taxi to hotel.Crew rest rooms within FBO.

PASSENGERS: Own vip facilities including lounge.

European business aircraft handling survey


2

congratulates all of them, but doessingle out one staff member forspecial praise: “I do have one veryclose employee, Rikke Stehr, who ishere with me all day. Before workinghere she was a flight attendant andshe has all of the service attributeswith her, plus a winning smile.”

“However everyone, including a lotof temps, do a brilliant job. They carryout their duties without question.”

The size of Roskilde airport allowsfor a close relationship with otherairport departments, including secur-ity and baggage handlers. Jørgensensays they often have to be readied atshort notice and are fully prepared forthis: “As soon as the flight is here thefuel truck has to be on the apron. Wehave become very good at making thiswork. When guests are here things runsmoothly, and that is important.”

Next year the team will be lookingto go one better. “I’m already thinkingabout how we can improve andchange for next time around,”Jørgensen continues. One area whichis always in focus is the crew lounge.“With pilots sometimes spending anentire day at the centre, we arepermanently on the lookout for waysto make their stay more comfortableand for other sources of relaxationbesides the tv or internet. A recentexample has been the purchase of aPlayStation with plenty of games.”

It was a struggle for Roskilde tobuild its reputation in the early days,as it was regularly seen as the ‘littlebrother’ to the bigger Copenhagenairport. But with traffic ever on theincrease and the high placing in thissurvey, the rest of Europe would bewell-advised to pay attention to theDanish example.

Jörg Toebel is the recipient of aniPad mini after winning the EBANFBO voters’ prize draw. Toebel is achief corporate pilot for Germanpackaging company Papier-Mettler. “I found my way intoaviation aged 33, when I firststarted to attain my private pilot’slicense in Frankfurt-Hahn,” he says.

“It was always my intention tofly privately, I never went in for theairlines, and so in 1993 I began as aprivate pilot.”

For the last year he has beenflying an XLS+ around Europe. “Itreally is a great aircraft for theregion and we have everything weneed, including all the refuellingand APU.”

Around 12 months ago, Toebelflew a CJ3 from Germany toWichita, over the Atlantic. “It wasthe first time I had ever done that. Ittook a lot of planning because weare not used to flying over theAtlantic with our aircraft. It’s acompletely different experiencefrom going over the mainland.”

He believes that the mostenjoyable part of his work is thetravel, which takes him to a widevariety of locations. “The other dayI was in Tallinn and Oslo and nextweek I’m in Nice.”EBAN would like to thank StephanKrainer of PRIMUS aircraft manage-ment solutions for donating the prize.

And the winner is...


Lyon (Bron)Aeroports de Lyon Executive HandlingT: +33 4 7826 8109 W: www.lyonaeroports.com

FLIGHT OPS: 0630 - 2230 (24hrs on request). Crew transporton apron and by crew bus to hotel. Crew rest rooms withinFBO (comfortable flight crew lounge with shower, TV and DVD,courtesy shuttle to hotels within 5 km radius). 3 mins topreferred hotel.

PASSENGERS: GA terminal - Lyon Bron is a dedicatedbusiness aviation airport. Own vip facilities including loungeand office services - vip lounge “Salon Prestige”.

Lyon (Saint Exupery)Landmark Aviation/Map HandlingExecutiveT: +33 4 72 22 51 00 W: www.landmarkaviation.com

FLIGHT OPS: 24hr ops. Crew transport by taxi to hotel. Crewrest rooms within FBO.

Marseille/ProvenceAviapartner ExecutiveT: +33 4 42 14 33 82 W: www.aviapartner.aero

FLIGHT OPS: 0600 - 2130 LT (other times 12hrs PNR). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO. 35 mins to preferred hotel.

PASSENGERS: GA terminal - available 0600 - 2130 LT (othertimes at additional cost with 24hr PN). Own vip facilitiesincluding lounge and office services - largest crew/pax loungewithin terminal.

Landmark Aviation/Map HandlingExecutiveT: +33 4 4277 9755 W: www.landmarkaviation.com

FLIGHT OPS: 0600- 2130. Crew transport by taxi to hotel.Crew rest rooms within FBO.


Montpellier (Mediterranee)Landmark Aviation/Map HandlingExecutiveT: +33 4 99 52 52 44 W: www.landmarkaviation.com

FLIGHT OPS: 0800 - 1800. Crew transport by taxi to hotel.Crew rest rooms within FBO.


Nantes (Atlantique)Landmark Aviation/Map HandlingExecutiveT: +33 2 4084 9770 W: www.landmarkaviation.com

FLIGHT OPS: 0500 - 2300 Mon-Fri. Crew transport by taxi tohotel. Crew rest rooms within FBO.

Nice/Cote d’AzurAviapartner ExecutiveT: +33 4 93 21 37 37 W: www.aviapartner.aero

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (crew lounge also in hotelfacility). 5 mins to preferred hotel.

PASSENGERS: GA terminal - opened in 2010 adjacent toTerminal 2. Own vip facilities including lounge and officeservices - within the GAT.

Landmark Aviation/Map HandlingExecutiveT: +33 4 9321 8218 W: www.landmarkaviation.com

FLIGHT OPS: 0600 - 0000. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO.

PASSENGERS: GA terminal. Own vip facilities including loungeand office services.

Swissport Executive AviationT: +33 4 9321 5812 W: www.swissport-executive.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (also in airport and hotel).10 mins to preferred hotel.

PASSENGERS: GA terminal - located between Terminal 2 andCargo Terminal. Own vip facilities including lounge and officeservices - Swissport Executive Aviation vip pax lounge, crewlounge and meeting room are located inside the GA terminal.

Paris (Le Bourget)Advanced Air SupportT: +33 1 4835 8964 W: www.advancedairsupport.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (TV, DVD, video, bar,microwave, air conditioning, internet and fax access). 15 minsto preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - private terminal with private car parking, directaccess to aircraft ramp, vip lounge, crew sleeping area,separate conference rooms and ops department.

Dassault Falcon ServiceT: +33 1 49 34 20 28 W: www.dassaultfalcon.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (TV, internet and phonefacilities). 5 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - vip room,bar, international news (TV), newspapers, conference room,projector and sound system.

Jetex Flight SupportT: +33 1 74 37 25 22 W: www.jetex.com

FLIGHT OPS: 24hr ops. on request. Crew transport on apronand by crew bus to hotel. Crew rest rooms within FBO(dedicated crew lounge; shower facilities; rest areas; satelliteTV; Wi-Fi).

PASSENGERS: Own vip facilities including lounge and officeservices - separate service facilities for both types of flightswith vip lounge “Le Salon” and vvip lounge “Le Royal”.

Landmark AviationT: +33 1 49 34 62 31 W: www.landmarkaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (two snooze roomsand shower). 5-10 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - conference facilities, refreshments, crew room andmeeting room.

Signature Flight Support Terminal 1T: +33 1 49 92 75 80 W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (dedicated quiet room;work room and lounge for crews; café; free Wi-Fi; TV). 10 mins(LBG), 30 mins (Paris) to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - Terminal 1 is self contained FBO comprising selfservice bar for pax and pilots; conference room and viplounge; separate arrival and departure entrances; pax andbaggage x-ray screening.

Universal Aviation FranceT: +33 1 4835 9638 W: www.universalaviation.aero

FLIGHT OPS: 0830 - 2030 LT (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (crewlounge and discounted crew accommodation). 10-15 mins topreferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - Wi-Fi; vip lounge with courtesy car service from ramp;private prayer room; fully equipped meeting/conference room.

Toulon (Hyeres)Signature Flight SupportT: +33 4 94 38 20 00 W: www.signatureflight.com

FLIGHT OPS: 0700 - 2100 LT. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (tea, coffee, TV,DVD, crew computer and printer, quiet rest area). 10 mins topreferred hotel.

PASSENGERS: Own vip facilities including lounge - selfcontained FBO with full facilities.

Toulouse (Blagnac)Landmark Aviation/Map HandlingExecutiveT: +33 5 61 71 84 27 W: www.landmarkaviation.com

FLIGHT OPS: 24hr ops. Crew transport by taxi to hotel. Crewrest rooms within FBO.


Germany

Berlin (Schoenefeld)BAS Berlin Aviation ServiceT: +49 30 6091 78300 W: www.germanaviation.com

FLIGHT OPS: 24hr ops. 0700 - 2200 (24 hrs O/R). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO. 5-10 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - vip lounge and crew rest within terminal.

ExecuJet EuropeT: +49 308 875 47 00 W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (crew lounge with TV/WLAN;pilot briefing with free internet; shower facilities). 10-20 minsto preferred hotel.

PASSENGERS: GA terminal - ExecuJet is the official operatorof the GAT. Own vip facilities including lounge and officeservices - customs and immigration clearance; first-classreception and pax lounge; executive conference and meetingareas; security screening and ramp access.

Jet Aviation BerlinT: +49 30 6091 8260 W: www.jetaviation.com

FLIGHT OPS: Crew transport by taxi to hotel. Crew rest roomsat hotel.

Signature Flight SupportT: +49 30 6091 78340 W: www.signatureflight.com

FLIGHT OPS: 0600 - 2200 LT (24hrs on request). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (private crew room and pax lounge).

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - Signature operations office, private crewroom and pax lounge.

VIP AviationT: +49 30 6091 78880 W: www.vip-aviation.de

FLIGHT OPS: 24hr ops. on request. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO. 25 mins topreferred hotel.

PASSENGERS: GA terminal - south of the runway. Own vipfacilities including lounge and office services - vip lounge.

Berlin (Tegel)BAS Berlin Aviation ServiceT: +49 30 4101 3010 W: www.germanaviation.com

FLIGHT OPS: 0600 - 2300 LT. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO. 5-10 mins topreferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - vip lounge next to security control.

Jet Aviation BerlinT: +49 30 6091 8260 W: www.jetaviation.com


M-Class is cleared for night flightPiper Aircraft’s Turkish dealerBaymap Aviation has obtainedregulatory approval for night-timevisual and IFR operation of Piper’ssingle-engine M-Class aircraft.

King Air 90 turns 50Beechcraft marked the 50thanniversary of the first flight of theKing Air 90 with several three-shippasses of the company’s currentproduction King Air models over itshome airfield, Beech Field inWichita. Company pilots flew thefirst official flight of the conformingprototype of the King Air model 90on the 20th January 1964.

Dassault’s Zuber takescharge in AfricaDassault Aviation has namedOlivier Zuber as international salesmanager for Africa to help meetgrowing demand for business jetsin the region. Zuber was formerlythe company’s Falcon marketingand business developmentmanager for India, having joinedthe company in 2005. He will bebased in Saint-Cloud, France.

Eurocopter rebrands asAirbus HelicoptersEurocopter has been rebranded asAirbus Helicopters, with thenaming and designations of itsproducts remaining unchanged.

Textron agrees BeechcraftacquisitionTextron, Inc, has agreed to acquireBeech Holdings, LLC, the parent ofBeechcraft Corporation, forapproximately $1.4 billion in cash.The deal will include the Hawker4000 and Premier IA type

certificates. Maintenance servicesfor the aircraft will continuethrough Beechcraft’s factory-owned service centre network,Hawker Beechcraft Services, andauthorised service centres aroundthe world with Hawker 4000 andPremier ratings.

Sovereign+ debutsCessna has begun deliveries of thenewly-certified Citation Sovereign+midsize jet, which offers increasedrange, updated technologies andenhanced performance whencompared with the previous model.

It is available with a ‘SovereignShield’ programme which coversall scheduled maintenance andparts costs for five years or 1,500flight hours.

Cessna delivers initial M2sCessna has delivered the first of itsCitation M2 light jets following FAAtype certification. The M2 has amaximum cruise speed of 400knots and a range of 1,300 nauticalmiles. It can operate at airportswith runways as short as 3,250ft.

Dassault recruits St-MartinDassault has appointed Remy St-Martin to the position of seniordirector, customer experience. St-Martin will oversee a wide rangeof departments and activitieswithin the service organisation,including technical support, after-market product development andspares. He will also be responsiblefor developing new supportprocesses and solutions.

G650 celebrates firstanniversaryGulfstream is recognising the one-year anniversary of the firstcustomer delivery of the G650.Since its inception, the companyhas delivered nearly 50 of theaircraft to customers.

Five-blade propellerapproved for PA46MT-Propeller Entwickung hasreceived EASA STC for the nextgeneration Quiet Fan Jet five-bladescimitar composite propeller onthe PA-46-500TP. The installationprovides vibration dampingcharacteristics for almostvibration-free propeller operationsand is bonded on nickel alloyleading edge for effective erosionprotection.

A IRCRAFT NEWS . . .

The Embraer team behind the Legacy 450’s first flight are test pilots EduardoCamelier and Eugênio Cará, and flight test engineer Carlos Kobayashi.

Maiden flight for Legacy 450Embraer’s Legacy 450 has made a successful first flight. The aircraft flewfor one hour and 35 minutes, conducting the necessary evaluation ofhandling and performance characteristics.

Olivier Zuber’s detailed knowledge ofthe Falcon product line will beinvaluable as he takes up his role forDassault in Africa

Harrods Aviation’s endeavours pay off with ISAGO accreditation

Harrods Aviation says it is the firstindependent dedicated businessaviation FBO in the world to beaccredited with ISAGO status, havingsuccessfully passed the IATA auditprocedures. The company is one of only 237 ISAGO registeredorganisations globally, and both theLuton and Stansted FBOs will berecognised.

Kerry Besgrove, Harrods Aviation’soperations director, says: “We areextremely proud to be the first

independent FBO to be awarded theISAGO accreditation. Our staff haveworked tirelessly on this project, andthe dedication and input from all hasbeen rewarded and internationallyrecognised.

“I am very pleased that HarrodsAviation can now offer our customersthe piece of mind that comes withsuch accreditation.”

Harrods at London Stansted isalso enhancing its FBO offering withthe introduction of an airside x-ray

machine and direct airside andlandside vehicular access.

“This simple change in our serviceoffering will greatly enhance thecustomer experience as they travelthrough our FBO, reducing transittime considerably and providing theopportunity for passengers ondesignated flights to arrive at thesteps of their aircraft without leavingthe comfort, privacy and warmth oftheir own vehicle,” commentsHarrods Aviation md Paul Norton.

Harrods will be recognised globally for its ISAGO accreditation, and has upped its London Stansted resources.


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More detailed information on each FBO, including contacts, hangarage, catering and maintenance is available at

www.handbook.aero

PASSENGERS: GA terminal - vip meeting room; two crewrest rooms with fully reclining aircraft business class chairs.Own vip facilities including lounge and office services - viplounge.

StuttgartKurz Aviation ServiceT: +49 711 948 3482 W: www.kurz-aviation-service.com

FLIGHT OPS: 0600 - 2230 LT (24 hrs on request). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (with TV, couches, complimentary coffee and W-Lan). 20 mins to preferred hotel.

PASSENGERS: GA terminal - with dedicated GA apron. Own vipfacilities including lounge - vip lounges and conference roomsfor up to 20 people with internet and W-LAN.

Greece

Athens InternationalAthens Executive AviationT: +30 210 353 3690 W: www.athensexecutiveaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms at airport facility (crew loungeat GAT). 5-30 mins to preferred hotel.

PASSENGERS: GA terminal.

Signature Flight Support T: +30 210 353 3717 W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (crew lounge, Wi-Fi,TV, refreshments). 5-30 mins to preferred hotel.

PASSENGERS: Own vip facilities including office services -well-equipped pax lounge.

Universal Aviation GreeceT: +30 210 353 4315 W: www.universalaviation.aero

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms at airport facility (crew loungeat GAT). 10-30 mins to preferred hotel.

PASSENGERS: GA terminal - located at Gate 12. Own vipfacilities including lounge and office services.

Heraklion (Nikos Kazantzakis)Signature Flight SupportT: +30 2810 332 650 W: www.signatureflight.com

FLIGHT OPS: 0800 - 1800 LT (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (tea,coffee, computer).

Thessaloniki (Makedonia)Signature Flight SupportT: +30 2310 47 8886 W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms at airport facility (airside andlandside vip lounges).

PASSENGERS: Own vip facilities including lounge - airside andlandside vip lounges, TV, tea and coffee.

Guernsey

GuernseyAiglle Flight SupportT: +44 1481 239 544 W: www.aiglle.com

FLIGHT OPS: 0630 - 2100. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (TV, computer,reclining chairs and full catering facilities.; free use of crewcar). 5 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - own ramp, hangar, pax and pilot lounges, TV,conference room, computer, phone and fax.

ASG Flight SupportT: +44 7781 132 211 W: www.flyasg.co.uk

FLIGHT OPS: 0600 - 2100. Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO (lounge with

catering facilities, toilets, TV & Wi-Fi access). 20 mins max topreferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - FBO with private apron, pax lounge, separate viplounge, office, and meeting rooms.

Italy

Cagliari (Elmas)SogaerdynT: +39 070 212 583 W: www.sogaerdyn.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO. 15 mins to preferred hotel.

PASSENGERS: GA terminal - newly constructed. Own vipfacilities including lounge - vip lounge of commercial size.

Florence (Peretola)Delta AerotaxiT: +39 055 300 450 W: www.deltaflr.it

FLIGHT OPS: 0700 - 2300 LT. Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO. 10 mins topreferred hotel.

PASSENGERS: GA terminal - located next to the civil aviationauthority offices. Own vip facilities including lounge and officeservices - crew and vip pax lounges.

Milan (Linate)Ali Trasporti Aerei ATAT: +39 02 7020 5502 W: www.ata-airport.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms at hotel (special rates availablethrough agreement with nearby hotels).

PASSENGERS: GA terminal - pax, vip and crew lounges;security, immigration and customs available 24 hours a day.Own vip facilities including lounge and office services -recently renovated pax lounge. Conference room and privateoffice also available.

Sky ServicesT: +39 02 7020 8179 W: www.skyservices.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms at airport facility (inside GAT). 10-20mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including officeservices - located inside GAT.

Universal Aviation ItalyT: +39 02 7020 0424 W: www.universalaviation.aero

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Crew transport bytaxi to hotel. Crew rest rooms at airport facility (discountedcrew accommodation arranged). 10 mins to preferred hotel.


Milan (Malpensa)Sky ServicesT: +39 02 5858 3584 W: www.skyservices.it

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms at airport facility. 5-30 mins topreferred hotel.


Cologne-BonnBACC Business Aviation CenterCologneT: +49 2203 95999 0 W: www.bac-cologne.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (crew lounges withapproved seating, TV, PCs, W-LAN access, complimentarycoffee and soft drinks). 15 mins to preferred hotel.

PASSENGERS: GA terminal - owned and managed by BusinessAviation Centre Cologne. Own vip facilities including loungeand office services - vip lounges, W-LAN access, TV.

CAS Cologne Aviation ServiceT: +49 2203 955 1520 W: www.germanaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (own crew loungewith internet access). 20 mins to preferred hotel.

PASSENGERS: GA terminal - small building with limitedfacilities. Own vip facilities including lounge and officeservices - vip lounge inside GAT.

DresdenDresden Airport GATT: +49 351 881 327 W: www.dresden-airport.de/handling

FLIGHT OPS: 24hr ops. Curfew 2330 - 0530 LT. Crewtransport on apron and by taxi to hotel. Crew rest rooms atairport facility (one crew rest room available. Hotel facility1km from the airport). 5 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities includinglounge.

DusseldorfDAS Duesseldorf Aviation ServiceT: +49 211 5160 4050 W: www.germanaviation.com

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Crew transport onapron and by crew bus to hotel. Crew rest rooms at airportfacility (communal crew lounge at executive terminal). 15 mins to preferred hotel.

PASSENGERS: GA terminal - new building with pax and crewlounges and briefing room. Own vip facilities including loungeand office services.

Jet Aviation DusseldorfT: +49 211 421 7062 W: www.jetaviation.com

FLIGHT OPS: 0600 - 2300. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (lounge). 10-15mins to preferred hotel.

PASSENGERS: GA terminal - Jet Aviation operates theexecutive terminal. Own vip facilities including lounge andoffice services - pax lounge, meeting rooms.

Egelsbach (Frankfurt-Egelsbach)FAS Frankfurt Aviation ServiceT: +49 69 6380 9620 W: www.germanaviation.com

FLIGHT OPS: 0700 - 2100 LT. Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO. 20 mins topreferred hotel.

PASSENGERS: GA terminal. Own vip facilities including officeservices.

Frankfurt/MainFAS Frankfurt Aviation ServiceT: +49 69 6380 9620 W: www.germanaviation.com

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Crew transport onapron and by crew bus to hotel. Crew rest rooms within FBO(own crew lounge with internet access). 20 mins to preferredhotel.

PASSENGERS: GA terminal - on south side of airport. Own vipfacilities including lounge and office services - vip loungeinside GAT.


FLIGHT OPS: 0600 - 2200 LT (24hrs on request). Crewtransport by taxi to hotel. Crew rest rooms within FBO (privatecrew/pax lounge).

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - operations office and private crew/paxlounge.

Ganderkesee (Atlas Airfield)Atlas Air ServiceT: +49 4222 450 W: www.aas.ag


HamburgAir Hamburg Executive HandlingT: +49 40 500 59 520 W: www.hamburg-handling.de

FLIGHT OPS: 24hr ops with night restrictions. Crew transporton apron and by crew bus to hotel. Crew rest rooms withinFBO. 10 mins to preferred hotel.


Service PeopleT: +49 40 59 33 33 W: www.service-people.de

FLIGHT OPS: 24 hrs O/R. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO. 7 mins to preferredhotel.

PASSENGERS: GA terminal - Building 345. Own vip facilitiesincluding lounge and office services.

Karlsruhe/Baden-BadenACM Business Aviation HandlingT: +49 7229 3022 300 W: www.acmhandling.de

FLIGHT OPS: 0600 - 2200 Mon-Fri (24 hrs O/R). Crewtransport on apron and by taxi to hotel. Crew rest rooms within

FBO (conference room, kitchen and crew lounge with internetaccess, TV and quiet area). 15 mins to preferred hotel.

PASSENGERS: GA terminal - in Sector E. Own vip facilitiesincluding lounge and office services - crew lounge withinternet access, dock-in-port for laptops, TV and quiet area.

MonchengladbachRheinland Air ServiceT: +49 2161 9948 100 W: www.ras.de

FLIGHT OPS: 0700 - 2100. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (snooze room). 5 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - withinhangar.

MunichMAS Munich Aviation ServiceT: +49 89 973 379 220 W: www.germanaviation.com

FLIGHT OPS: 0600 - 2200. Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO (own crewlounge with internet access).

PASSENGERS: GA terminal - separate terminal - follow signsfor General Aviation. Own vip facilities including lounge andoffice services - vip lounge.


FLIGHT OPS: 0600 - 2200 LT. Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO (four loungesfor crew and pax with TV/DVD, Xbox, games room, free Wi-Fiand cafe/bar). 5-30 mins to preferred hotel.

PASSENGERS: GA terminal - 2kms away from main terminal.Own vip facilities including lounge - four lounges; conferenceroom for up 14 people; billiard table; two bars; satellite TV,DVD collection of latest movies; free internet access;exclusive table football.

Munich (Oberpfaffenhofen)Rheinland Air ServiceT: +49 8153 8817 2222 W: www.ras.de

FLIGHT OPS: 0700 - 2200. Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO (crew loungewith HD-TV, DVD, internet and snacks; two crew rest roomswith deck chairs and beds). 10 mins to preferred hotel.

PASSENGERS: GA terminal - RAS Handling operates thebusiness aviation terminal. Own vip facilities including loungeand office services - within terminal.

SchoenhagenFlugplatzgesellschaft SchönhagenT: +49 33731 305 32 W: www.edaz.de

FLIGHT OPS: 0800 - 2030 (O/T O/R). Crew transport on apronand by crew bus to hotel. Crew rest rooms within FBO (withbed, shower and TV). 5 mins to preferred hotel.

PASSENGERS: GA terminal - with crew rest room, lounge,restaurant, briefing room, custom and immigration,conference room. Own vip facilities including lounge and officeservices - lounge, conference room.

Schwabisch Hall (Adolf Wuerth)Flugplatz Schwaebisch HallT: +49 791 9494 520 W: www.edty.de

FLIGHT OPS: 0700 - 2000 LT, O/T PPR. Crew transport onapron and by crew bus to hotel. Crew rest rooms within FBO(two crew rest rooms available). 5 mins to preferred hotel.

COPENHAGEN -ROSKILDE AIRPORT

Copenhagen Airports A/S - Roskilde, Lufthavnsvej 20, DK-4000 Roskilde, DenmarkPhone: +45 3231 6220 » Fax: +45 32316277 E-Mail: [email protected] » http:/www.rke.dk

Radio Frequency: 131,55 » SITA: RKEAPXH » AFTN: EKRKZPZX

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Sky Handling consolidates service in Russia with global ambitions

Germany’s Sky Handling is reportingan increasing demand in Russia forits flight support network, withgeneral manager Daniel Löwensteinemphasising the need for‘increasingly competitive pricing’.“The challenge is to execute ourservices in time, to have no delaysfor the operators,” he remarks.

Löwenstein says that fuel is aparticular challenge in Russia:“There is a big challenge to avoidhigh fuel prices for our customers inthis region. In the past we facedsome issues with the airport withinvoicing or raising the amounts forfuel or for third party fuelling.”

He says that the most difficultrequest the company has had camerecently in Russia, where a landingpermit for Moscow was requiredwithin two hours. “We just aboutmade it!”

Sky Handling has sourcedfurther investment which could

signal a move beyond Russia andthe CIS: “For 2014 we are going toexpand our services worldwide,”concludes Löwenstein.

General manager of Sky HandlingDaniel Löwenstein has encounterednumerous operational difficulties in hisdealings with Russia, but buildingstrong business relationships hasproved key in solving them.


4


PASSENGERS: Sky Services facility located inside Terminal 2.Own vip facilities including lounge and office services - alloffice services and assistance provided; vip lounge withsatellite TV and reclinable armchairs; briefing room; freewireless internet.


FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO(discounted crew accommodation arranged). 10-15 mins topreferred hotel.

PASSENGERS: GA terminal. Own vip facilities includinglounge.

Naples (Capodichino)Sky ServicesT: +39 081 231 1048 W: www.skyservices.it


PASSENGERS: Own vip facilities including lounge and officeservices - meeting room; snooze room; vip lounge; shower andrest rooms; internet point; wireless connection; satellite TV;briefing room.

Olbia (Costa Smeralda)Eccelsa AviationT: +39 0789 563 480 W: www.eccelsa.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (snooze room available forcrew). 10-15 mins to preferred hotel.

PASSENGERS: GA terminal - 4700 sqm executive terminalwith separate pax and crew areas, vip lounge, restaurant,bar/coffee shop, snooze-room for crew, free private carparking, and shopping facilities. Own vip facilities includinglounge and office services - fully equipped, ceremonial viplounge is available inside GAT.

Pisa (Galileo Galilei)Delta AerotaxiT: +39 050 849 713 W: www.deltaflr.it

FLIGHT OPS: 0800 - 2000 LT (24hrs O/R). Crew transport onapron and by crew bus to hotel. Crew rest rooms within FBO(two crew rest rooms - one located airside and one landside).5-10 mins to preferred hotel.

PASSENGERS: GA terminal - located next to Terminal B. Ownvip facilities including lounge and office services - operationsoffice, crew and vip pax lounges.

Rome (Ciampino)Ali Trasporti Aerei ATAT: +39 06 6595 9458 W: www.ata-airport.it

FLIGHT OPS: 0600 - 2300. Crew transport on apron and by taxito hotel. Crew rest rooms within FBO (as per ATA agreement).

PASSENGERS: GA terminal - ATA dedicated pax room. Own vip facilities including lounge and office services - newvip lounge.

Argos VIP Private HandlingT: +39 06 7934 0563 W: www.argosvph.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms at hotel (either downtown ornearby airport hotels). 10 mins to preferred hotel.

PASSENGERS: GA terminal - dedicated terminal offeringspeed and privacy for pax. Own vip facilities including loungeand office services - vip pax lounge for pax shared by allbased handlers.


FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms at airport facility. 5-30 mins topreferred hotel.

PASSENGERS: GA terminal - Sky Services facility and viplounge located inside GAT. Own vip facilities including loungeand office services - new modern vip lounge, elegantlyfurnished with wireless internet, internet corner, sat TV andcoffee corner.


FLIGHT OPS: 0700 - 2300 (24 hrs O/R). Crew transport by taxito hotel. Crew rest rooms within FBO (discounted crewaccommodation arranged). 10 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - private vip lounge with internet access,email, fax, phone and complimentary beverages.

Salerno (Pontecagnano)Sky ServicesT: +39 081 231 1048 W: www.skyservices.it

FLIGHT OPS: 0800 - SS+30 (0700 - SS+30). Crew transporton apron and by taxi to hotel. Crew rest rooms at hotel. 20-30mins to preferred hotel.

Venice (Marco Polo)SAVE Group, Venice General Aviation T: +39 041 260 6906 W: ga.veniceairport.it

FLIGHT OPS: 24hr ops. 0600 - 2200 LT (24hrs on request).Crew transport on apron and by taxi to hotel. Crew rest roomsat hotel (partnership with Starwood Chain; hotac and transport

to best hotels in Mestre and Venice with personalised fares).5 mins to preferred hotel.

PASSENGERS: GA terminal - newly refurbished 600 sqm.terminal; three vip lounges; refreshment room; crew restroom; two new vip Mercedes mini vans for crews andcustomers; Wi-Fi connection and satellite TV set in each viplounge; bathrooms with shower; aircraft services provided bysubsidiary ATA. Own vip facilities including lounge and officeservices - vip lounge with bar service in main terminal.


FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO.

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - new elegant vip lounges; snooze rooms;coffee corner; meeting room; internet point; wireless internet;satellite TV.

Verona (Villafranca)Sky ServicesT: +39 045 80 95 823 W: www.skyservices.it


PASSENGERS: Own vip facilities including lounge - newmodern vip lounge, elegantly furnished with wireless internet,internet corner, sat TV and coffee corner.

Jersey

JerseyAviation BeauportT: +44 1534 496 496 W: www.aviationbeauport.com

FLIGHT OPS: 0700 - 2100 LT. Crew transport by taxi to hotel.Crew rest rooms within FBO (two rooms). 15 mins to preferredhotel.

PASSENGERS: GA terminal - own FBO. Own vip facilitiesincluding lounge - vip lounge and boardroom.

Latvia

Riga InternationalCapital HandlingT: +371 67 800 555 W: www.capital-handling.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (comfortable,modern crew facilities with Wi-Fi).

PASSENGERS: GA terminal - Capital Handling operates aprivate GAT and heated hangar offering 24/7 ground handlingservices with direct access to jets from private pax and crewfacilities. Own vip facilities including lounge and officeservices - comfortable, fully equipped vip lounge with businessand entertainment amenities; crew lounge with complimentaryinternet access.

Lebanon

Beirut (Rafic Hariri)Cedar Jet CenterT: +961 1 622 142/143 W: www.cedarjetcenter.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (state of art crewlounge and snooze room). 15 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - largest lounge at GAT with seatingcapacity of more than 50.

Malta

Malta (Luqa)DC AviationT: +356 21 375 973 W: www.dc-aviation.com.mt

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (lounge with TV,internet connection, DVD player). 20 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - MIA vvip lounge, which is usually used exclusivelyfor politicians, can be made available on request. However,crew rest facility also available.

Netherlands

Amsterdam (Schiphol)KLM Jet Center AmsterdamT: +31 20 649 2455 W: www.jetcenter.nl

FLIGHT OPS: 0600 - 2300 LT (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (crewlounges with DVD, game console, free Wi-Fi hotspot, PC andprinting facilities, pool table, darts and complementarybeverages). 5-10 mins to preferred hotel.

PASSENGERS: GA terminal - 15 min drive from main terminal;opened July 2011. Own vip facilities including lounge - viplounges and meeting facilities.

Deventer (Teuge)Special Air ServicesT: +31 55 323 1789 W: www.vlieglessen.nl

FLIGHT OPS: 0700 - 1900 Mon-Fri, 0800 - 1900 Sat, 0900 -1900 Sun & Hols. Crew transport on apron and by taxi tohotel. Crew rest rooms at hotel.

PASSENGERS: Own vip facilities including lounge and officeservices.

Rotterdam (Rotterdam The Hague)KLM Jet Center RotterdamT: +31 10 298 4949 W: www.jetcenter.nl

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (two crew rooms with worktable). 20 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including lounge- two pax vip lounges; two crew vip lounges; two officefacilities; shop; press/conference room.

Nigeria

Lagos (Murtala Muhammed)ExecuJet NigeriaT: +234 1 295 5110 W: www.execujet.com

FLIGHT OPS: 0800 - 1700 Mon-Fri (24hrs O/R). Crewtransport on apron and by crew bus to hotel. Crew rest roomswithin FBO (ExecuJet crew house).


Norway

Bergen (Flesland)GA PartnerT: +47 938 15 000 W: www.gapartner.no

FLIGHT OPS: 24hr ops. 3hrs PNR. Crew transport on apronand by crew bus to hotel. Crew rest rooms within FBO (restroom with comfortable chairs and access to kitchen, showerand toilet facilities; free internet access with printer). 5-30mins to preferred hotel.

PASSENGERS: Own vip facilities including office services -crew rest room available for pax if needed; FBO provides ownvip cars with direct access to aircraft; third party vip transportalso available.

Poland

Krakow (Balice JP II Intl)excel handlingT: +48 12 639 3070 W: www.excel-handling.com

FLIGHT OPS: 24hr ops. 0600 - 2200 LT (24hrs on request).Crew transport on apron and by taxi to hotel. Crew rest rooms

within FBO (excel provides crew lounge for clients at noadditional cost). 20-30 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - vip lounge,fast track through customs and immigration.

Warsaw (Frederic Chopin)excel handlingT: +48 22 650 3394 W: www.excel-handling.com

FLIGHT OPS: 0600 - 2200 LT. Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO (separate roomequipped with TV, free WLAN, newspapers, coffee, water, softdrinks). 10-30 mins to preferred hotel.


FlyJet Executive HandlingT: +48 22 243 01 00 W: www.flyjet.pl

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO.


Portugal

Cascais (Tires)OMNI HandlingT: +351 91 989 7608 W: www.omnihandling.com

FLIGHT OPS: 0700 - 2359 LT. Crew transport on apron and bycrew bus to hotel. Crew rest rooms at hotel (various hotelsapprox 5-10km from aerodrome). 15 mins to preferred hotel.

PASSENGERS: GA terminal - located on far right side ofairport tarmac, near aircraft operators’ hangars. Own vipfacilities including lounge and office services - FBO annexedto Omni hangar.

LisbonOMNI HandlingT: +351 91 853 0033 W: www.omnihandling.com

FLIGHT OPS: 24hr ops. Crew transport by taxi to hotel. Crewrest rooms at hotel (Altis, NH, Myriad and Tivoli Orientehotels). 15-30 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - vip lounge in front of GA parking area.

SafePort ExecutiveT: +351 21 004 0400 W: www.safeport.aero

FLIGHT OPS: 24hrs O/R. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (crew rest room withTV, chaise-longues, showers, free appetizers and drinks,computers and free Wi-Fi access, dedicated transportation forcrew and pax, all brand new since 2013). 15 mins to preferredhotel.

PASSENGERS: Safeport uses special gates toboard/disembark crew and pax. Own vip facilities includinglounge and office services - two lounges equipped with allnecessary amenities to provide unique and personalizedservice to customers.

Porto (Francisco sa Carneiro)OMNI HandlingT: +351 91 522 0210 W: www.omnihandling.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms at hotel. 15 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - pax can by-pass main terminal by boarding/disembarking via vip lounge which has land/airside access.

Republic of Ireland

Dublin InternationalSignature Flight SupportT: +353 1 844 6144 W: www.signatureflight.com

FLIGHT OPS: 0800 - 2200 LT (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (crewroom, TV, DVD, free Wi-Fi, tea, coffee and snacks). 10 mins(airport), 30 mins (city) to preferred hotel.

PASSENGERS: Own vip facilities including lounge - paxlounge, meeting room and crew rest room in self-containedfacility at North Terminal.

Universal Aviation DublinT: +353 1 814 5777 W: www.universalaviation.aero

FLIGHT OPS: 0800 - 2200 LT (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (newlyrefurbished facility - crew lounge and business centre with fax,high speed wireless internet and refreshments).

PASSENGERS: Own vip facilities including lounge and officeservices - executive crew/pax lounge; fully air-conditionedmodern offices; refreshments; ladies and gents restrooms; TV,telephone, fax and high speed wireless internet; fullyequipped vip crew/pax transportation.

ShannonJetex FBO ShannonT: +353 61 717 252 W: www.jetex.com


PASSENGERS: Own vip facilities including lounge and officeservices - Jetex Shannon has its own dedicated ramp withunrivalled ease of access.

Signature Flight Support ShannonT: +353 61 475 444 W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (crew quiet area;refreshments; phone; computer with printer; TV; free Wi-Fi). 2 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - paxlounge; refreshments; phone; TV; free Wi-Fi.

Universal Aviation ShannonT: +353 61 712 059 W: www.universalaviation.aero

FLIGHT OPS: 0800 - 2200 (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO(dedicated private vip lounge with complimentary beverages;wireless internet, e-mail, fax and phone for crew and pax). 20 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - vip crew/pax lounge and crew/pax airside transitlounge; tea, coffee and full refreshments; telephone, fax, fullfast speed internet service and wireless access; 24 hroperations.

Romania

Bucharest (Baneasa)Romanian Airport ServicesT: +40 744 387 732 W: www.handling.ro

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (TV, air con and bar).5 mins to preferred hotel.

PASSENGERS: GA terminal - border police, customs servicesand bar.

Russia

Moscow (Domodedovo)Avcom-DT: +7 495 728 1045 W: www.avcom-d.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (coffee machine, fax, PC,internet access, satellite TV, Jeppesen). 5 mins to preferredhotel.

PASSENGERS: GA terminal - can accommodate up to 25business jets. Own vip facilities including lounge and officeservices.

Moscow (Sheremetyevo)Avia GroupT: +7 495 578 5000 W: www.avia-group.ru

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms at hotel (at hotels near airport or inMoscow city centre). 15 mins to preferred hotel.

PASSENGERS: GA terminal - Terminal A, a purpose builtbusiness aviation terminal began ops in January 2012. Ownvip facilities including lounge and office services - Terminal Aincludes spacious, fully-equipped arrivals and departure areas;dedicated conference rooms; cafe with runway view and menufrom one of Moscow’s best restauranteurs; duty-free shopwith wide range of luxury goods.

Riga’s vip centre proves popular with passengers and crew alike

Users of the recently rebuilt vipcentre at Riga airport have lavishedpraise upon its services, accordingto centre manager Evita Zaremba.“We provide a vip service throughthe provision of technical andprotocol visits, and the service is thesame for passengers and crew.”

The Riga airport FBO staffindividually meet and greetpassengers in the companylimousine on the ramp. They thentransfer passengers to the vip centreand assist with customs andimmigration formalities via thefacility’s internal immigration postand security control. “Thepassengers can wait in the vip hallwhile we take them tea and coffee,giving them a break if they arewaiting for their luggage to beprovided,” Zaremba continues. “Weassist in all of their requests,anything the passenger desires.”

Unlike passengers at theairport’s main terminal, businessaviation passengers are notrequired to check-in luggage or be issued with boarding passes.

This means that Zaremba and her team can focus fully ongiving outstanding service.“Passengers can enjoy our pleasantsurroundings, then we escort themto their aircraft which is close by.

“Our lounge has several privaterooms for the passengers which theycan choose. They can meet theirbusiness partners or whoever theywant to meet, or they use it simplyfor silence and for their privacy.”


10

7


www.handbook.aero


Moscow (Vnukovo)Vipport/Vnukovo-3T: +7 495 648 28 28 W: www.vipport.ru

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms athotel (over 15 contracted hotels in Moscow). 25 mins to preferred hotel.

PASSENGERS: GA terminal - Vnukovo 3. Own vipfacilities including lounge and office services -Vnukovo 3.

Saudi Arabia

Jeddah (King AbdulazizInternational)Jet Aviation Saudi ArabiaT: +966 12 272 4555 W: www.jetaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms withinFBO (lounge, toilet and shower). 20 mins topreferred hotel.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge - pax lounge, refreshments.

Riyadh (King KhaledInternational)Jet Aviation Saudi ArabiaT: +966 11 221 4200 W: www.jetaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms withinFBO. 40 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge.

Slovakia

Bratislava (M.R. Stefanik)ABS JetsT: +421 2 3211 5222 W: www.absjets.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by taxi to hotel. Crew rest rooms at hotel.

PASSENGERS: GA terminal.

South Africa

Cape TownExecuJet South AfricaT: +27 21 934 5764 W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms athotel.


Signature Flight SupportT: +27 21 934 0350 W:www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO(private crew and pax lounges).

PASSENGERS: Own vip facilities including loungeand office services - full FBO with maintenanceand hangarage available.

Johannesburg (Lanseria)ExecuJet South AfricaT: +27 11 516 2300 W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms withinFBO.


Spain

BarcelonaEuraservicesT: +34 93 370 0654 W: www.euraservices.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms withinFBO (sofas, armchairs, internet access, plasmaTV, courtesy Nespresso coffee, tea and water).20 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services - vip loungewith plasma TV, PlayStation 3, courtesyNespresso coffee, tea and soft drinks.

ExecuJet SpainT: +34 93 298 3373 W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO(lounge with crew corner; crew and pax lounge;sat TV, DVD, high speed internet access;transportation for pax and crew; car rental withdelivery at GAT; hotel arrangements withdiscount; security available on request; courtesycoffee and soft drinks). 20 mins to preferredhotel.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services - lounge withcrew corner; crew and pax lounge; sat TV, DVD,high speed internet access; transportation forpax and crew; car rental with delivery at GAT;hotel arrangements with discount; securityavailable on request; courtesy coffee and softdrinks.

General Aviation ServiceT: +34 93 298 38 93 W: www.generalaviation.es

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms atairport facility (vip lounge for crew rest).

PASSENGERS: GA terminal - called TerminalCorporativa. Own vip facilities including loungeand office services - crew and pax vip lounge.

GestairT: +34 902 200 315 W: www.gestair.com


PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services.

Menzies Aviation SpainT:+34 609 603 567 W:www.menziesexecutive.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO(crew lounge included on basic handling fee;hotac also available at special rates). 5-15 minsto preferred hotel.

PASSENGERS: GA terminal - new terminal withmodern and comfortable facilities. Own vipfacilities including lounge and office services -three vip lounges available.

GironaExecuJet SpainT: +34 972 474 842 W: www.execujet.com

FLIGHT OPS: 24hr ops. on request. Crewtransport on apron and by taxi to hotel. Crew restrooms at hotel. 10 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilitiesincluding office services.


FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms atairport facility.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services - lounge,handling office.

Universal Aviation SpainT: +34 638 007 748 W: www.universalaviation.aero

FLIGHT OPS: 24hr ops. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO(crew lounge; discounted crew accommodationarranged).

PASSENGERS: GA terminal - dedicated GAentrance/exit in main terminal. Own vip facilitiesincluding lounge and office services - crew restlounge.

IbizaExecuJet SpainT: +34 971 809 151 W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO(lounge with crew corner; crew and pax lounge;sat TV, DVD, high speed internet access;transportation for pax and crew; car rental withdelivery at GAT; hotel arrangements withdiscount; security available on request; courtesycoffee and soft drinks). 10 mins to preferredhotel.

PASSENGERS: GA terminal - with customs andimmigration. Own vip facilities including loungeand office services - lounge with crew corner;crew and pax lounge; sat TV, DVD, high speedinternet access; transportation for pax and crew;car rental with delivery at GAT; hotelarrangements with discount; security availableon request; courtesy coffee and soft drinks.



PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services - lounge,telephone and internet.

IbizairT: +34 971 809 124 W: www.ibizair.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms withinFBO (crew lounge). 15 mins to preferred hotel.

PASSENGERS: GA terminal - with lounge. Ownvip facilities including lounge.

La CorunaGestairT: +34 902 200 315 W: www.gestair.com


PASSENGERS: Own vip facilities including loungeand office services - executive lounge andhandling offices.

Madrid (Barajas)General Aviation ServiceT: +34 91 393 6906 W: www.generalaviation.es

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms atairport facility (airport facility lounges where crewcan relax for a few hours; special rates withhotels near airport also available). 10 mins topreferred hotel.

PASSENGERS: GA terminal - with all facilities onsite. Own vip facilities including lounge and officeservices - own crew lounges for crew and pax.




United Aviation ServicesT: +34 91 393 6775 W: www.unitedaviation.es

FLIGHT OPS: 24hr ops. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO(crew divan, TV, Wi-Fi). 20 mins to preferredhotel.

PASSENGERS: GA terminal - located beside thevip pavillion. Own vip facilities including lounge -vip pax lounge with TV, soft drinks and divan.

Universal Aviation SpainT: +34 91 393 6890 W: universalaviation.aero

FLIGHT OPS: 24 hrs O/R. Crew transport onapron and by crew bus to hotel. Crew rest roomswithin FBO. 15 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge - vip lounge available.

MalagaGeneral Aviation ServiceT: +34 95 204 8994 W: www.generalaviation.es

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms athotel. 20 mins to preferred hotel.

PASSENGERS: GA terminal - separate buildingdedicated to general aviation flights. Own vipfacilities including lounge and office services -vip lounges and pax access.




Palma de MallorcaExecuJet SpainT: +34 971 789 423 W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms withinFBO (lounge with crew corner; crew and paxlounge; sat TV, DVD, high speed internet access;

any kind of transportation for pax and crew; carrental with delivery at GAT; hotel arrangementswith discount; security available on request;courtesy coffee and soft drinks). 20 mins topreferred hotel.

PASSENGERS: GA terminal - with customs andimmigration. Own vip facilities including loungeand office services.




MallorcairT: +34 971 789 522 W: www.mallorcair.es

FLIGHT OPS: 24hr ops. Crew transport on apronand by crew bus to hotel. Crew rest rooms withinFBO (newly refurbished to vip standards withlounges, conference room, Wi-Fi, toilets &shower, free tea, coffee & soft drinks service).Approx. 15 mins to preferred hotel.

PASSENGERS: GA terminal - two waiting rooms,one vip room, toilets, weather and self flightplanning facilities. Own vip facilities includinglounge - Wi-Fi, TV and DVD, toilets with shower,two internet corners with printing facilities,newspapers from all over the world.

SantiagoGestairT: +34 902 200 315 W: www.gestair.com


PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services - lounge andhandling office.

Seville (San Pablo)GestairT: +34 902 200 315 W: www.gestair.com


PASSENGERS: Own vip facilities including loungeand office services.

ValenciaExecuJet SpainT: +34 96 159 8392 W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO(lounge with crew corner; crew and pax lounge;sat TV, DVD, high speed internet access;transportation for pax and crew; car rental withdelivery at GAT; hotel arrangements with discount;security available on request; courtesy coffee andsoft drinks). 20 mins to preferred hotel.

PASSENGERS: GA terminal - with customs andimmigration. Own vip facilities including loungeand office services.



PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services - lounge,handling office.

Sweden

Goteborg (Landvetter)ASE HandlingT: +46 3142 2700 W: www.asehandling.com

FLIGHT OPS: 0700 - 2300 LT (24hrs on request).Crew transport on apron and by crew bus tohotel. Crew rest rooms within FBO.

PASSENGERS: Own vip facilities including lounge- crew lounge and sleeping area, kitchen, viplounge/ops room, all including free Wi-Fi.

Stockholm (Arlanda)ASE HandlingT: +46 8720 0022 W: www.asehandling.com

FLIGHT OPS: 0700 - 2300 LT (24hrs O/R). Crewtransport on apron and by taxi to hotel. Crew restrooms at airport facility (crew rest areas providedby ASE and Swedavia vip services). 10 mins topreferred hotel.

PASSENGERS: GA terminal - LFV vip serviceoperates vip lounge for both crew and vip pax,which includes tarmac access, private securityand pre-custom/immigration clearances.

Stockholm (Bromma)ASE HandlingT: +46 8 5661 9085 W: www.asehandling.com

FLIGHT OPS: Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO(Rest area with closed doors, wifi, apple, tv,beverages and snacks).

PASSENGERS: GA terminal - private FBOterminal located at Hangar 4 with crew, viplounges, private parking, private aircraft ramp insecure area. Own vip facilities including loungeand office services.

Grafair Jet Center T: +46 8 982600 W: www.grafair.se

FLIGHT OPS: 0600 - 2230 LT Mon-Fri, 0800 -1730 LT Sat, 1100 - 2230 LT Sun. Crewtransport on apron and by crew bus to hotel.Crew rest rooms at hotel (snooze room withcomfortable recliners also available at FBO). 3 mins to preferred hotel.

PASSENGERS: GA terminal - Grafair Jet Center’sown facility. Own vip facilities including loungeand office services - lounge with all inclusiveservice and our famous multilingual parrot,Papegojan; live music; meeting room withconference equipment.

Switzerland

GenevaJet Aviation GenevaT: +41 58 158 1811 W: www.jetaviation.com

FLIGHT OPS: 0600 - 2200. Crew transport onapron and by crew bus to hotel. Crew rest roomswithin FBO (snooze room, showers and internet).5-20 mins to preferred hotel.

PASSENGERS: GA terminal - public GAC on northapron and private terminal C-3 on south apron.Own vip facilities including lounge - showers;snooze room; hot spots; cable TV; office facilities.

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T: +44 1224 723 636 W: www.signatureflight.com

FLIGHT OPS: 0615 - 2230 LT (24hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (tea,coffee, TV, Xbox, DVD, free Wi-Fi). 5 mins to preferred hotel.

PASSENGERS: Signature operates the only FBO at EGPD. Ownvip facilities including lounge - pax lounge with TV, DVD, tea,coffee, snacks and free Wi-Fi.

Belfast InternationalEurojet AviationT: +44 2894 422 646 W: www.eurojet.eu.com

FLIGHT OPS: 24hr ops. 0630 - 2130 Mon-Fri, 0900 - 1700Sat-Sun, other times O/R. Crew transport on apron and bycrew bus to hotel. Crew rest rooms at hotel. 3 mins drive/5 mins walk to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - Eurojet operates from its own private Executive JetCentre adjacent to main terminal.

Belfast City (George Best)Eurojet AviationT: +44 2890 457 777 W: www.eurojet.eu.com

FLIGHT OPS: Airport hours (0630 - 2120). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO(private crew lounge). 5 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - Business Aviation Centre with separatepax and crew lounge, computer access, Wi-Fi and opssupport.

BirminghamEurojet AviationT: +44 121 782 1700 W: www.eurojet.eu.com

FLIGHT OPS: 24hr ops. 0700 - 2200 Mon-Fri, 0800 - 2000Sat-Sun (24hrs O/R). Crew transport on apron and by crew busto hotel. Crew rest rooms at airport facility (snooze room,separate crew lounge, kitchen, briefing room and studiesavailable to all crew). 3 mins drive/10 mins walk to preferredhotel.

PASSENGERS: GA terminal - purpose built brand new FBO andbusiness aviation centre operated solely by Eurojet. Own vipfacilities including lounge and office services - vip lounges,complimentary car parking, crew lounge and kitchen, pilots’briefing room, shower and snooze rooms.


FLIGHT OPS: 0600 - 2400 (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (tea,coffee, light snacks, TV, DVD, Xbox and free Wi-Fi). 2 minsdrive or 5 mins walk to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - pax lounge with TV, DVD, free tea, coffee andsnacks.

BlackbusheWest London HeliportT: +44 1252 890 089 W: www.westlondonheliport.com

FLIGHT OPS: 0700- 2200. Crew transport by taxi to hotel.Crew rest rooms at hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - pax departure lounge.

BlackpoolJ-Max Air ServicesT: +44 1253 407 727 W: www.jmaxair.com

FLIGHT OPS: 0700 - 2100. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (pilots lounge, TV, PC& internet). 10 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - pax lounge; customs and immigration; pilots lounge;kitchen facilities; toilets; 24 hr security CCTV and overnightpatrols; secure parking.

Pool Aviation at Hangar 3T: +44 1253 407 070 W: www.hangar3blackpool.com

FLIGHT OPS: 0800 - 1800 (24hrs on request). Crew transporton apron and by crew bus to hotel. Crew rest rooms withinFBO (lounge, crew briefing room).

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - vip lounge.

BournemouthSignature Flight SupportT: +44 1202 583 405 W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (TV, Xbox, DVD, free Wi-Fi,computer with printer, tea, coffee and snacks). 10 mins topreferred hotel.

PASSENGERS: Signature based in CSE Citation Centre inAviation Park West. Own vip facilities including lounge andoffice services - pax lounge with TV, free Wi-Fi, DVD, tea,coffee and snacks.

BristolBristol Flying CentreT: +44 1275 474 601 W: www.b-f-c.co.uk

FLIGHT OPS: 24hr ops. On request. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO (new restroom currently being built with PC terminals, lazy boys, freeWi-Fi, hot and cold drinks, shower facilities). 15 mins topreferred hotel.

PASSENGERS: GA terminal - full pax facilities including viplounge, complimentary drinks, Wi-Fi, meeting rooms andparking, screening and immigration. Own vip facilities includinglounge and office services - separate crew and pax lounges.

CambridgeExecuJet UKT: +44 1223 373 214 W: www.execujet.com

FLIGHT OPS: 0700 - 2100 Mon-Fri, 0800 - 1900 Sat-Sun(24hr PPR). Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO (dedicated crew rest facilities withdigital TV, DVD, free Wi-Fi and Wii; three en-suite crew cabinsfor day or night occupation; crew meals provided with dailymenu). 10-15 mins to preferred hotel.

PASSENGERS: GA terminal - state of the art FBO with discreetpassenger lounges; vip offices; conference facilities; waitingroom. Own vip facilities including lounge and office services -vvip room; executive lounge; conference room; break outlounges; numerous shower facilities.

CardiffSignature Flight SupportT: +44 1446 712 637 W: www.signatureflight.com

FLIGHT OPS: 0730 - 1730 LT (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (TV,Xbox, free Wi-Fi, tea, coffee and light snacks). 15 mins topreferred hotel.

PASSENGERS: Own vip facilities including lounge - pax loungewith TV, VCR, tea, coffee, snacks and free Wi-Fi.

CarlisleStobart AirT: +44 1228 573 641 W: www.carlisleairport.co.uk

FLIGHT OPS: 0900 - 1830. Crew transport by taxi to hotel.Crew rest rooms at airport facility (crew rest room and airportcafe). 15 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - vip lounge,soft drinks, TV.

Doncaster (Robin Hood)Weston AviationT: +44 1302 624 844 W: www.westonaviation.com

FLIGHT OPS: 24hr ops. 0800 - 2000. Crew transport on apronand by taxi to hotel. Crew rest rooms at hotel. 2 mins topreferred hotel.


EdinburghSignature Flight SupportT: +44 131 317 7447 W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (TV, DVD, Xbox, free Wi-Fi,tea and coffee). 20 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - pax loungewith TV, DVD, free Wi-Fi, tea, coffee and snacks.

ExeterCapital Air CharterT: +44 1392 350 020 W: www.capitalaircharter.co.uk

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi to

hotel. Crew rest rooms within FBO (vip and pilot loungeavailable).

PASSENGERS: Own vip facilities inc. lounge and office services.

FarnboroughTAG Farnborough AirportT: +44 1252 379 002 W: www.tagfarnborough.com

FLIGHT OPS: 0700 - 2200. Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO (snooze rooms,internet terminals, wireless connection, satellite TV, DVDlibrary and refreshments available). 5 mins to preferred hotel.

PASSENGERS: GA terminal - award winning state of the art vipterminal. Own vip facilities including lounge and office services- vip private lounges, concierge service, conference andmeeting room facilities, cafe, crew room and driver’s lounge.

GlasgowSignature Flight SupportT: +44 141 887 8348 W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (crew room with TV, DVD,Xbox, free Wi-Fi, tea, coffee, snacks and work area). 20 minsto preferred hotel.

PASSENGERS: Own vip facilities including lounge - pax loungewith TV, DVD, free Wi-Fi, tea, coffee and snacks; conferenceroom on request.

Glasgow (Prestwick)RSS Jet Centre (Prestwick)T: +44 1292 478 961 W: www.rssjetcentre.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (two private lounges withquiet areas). 10 mins to preferred hotel.

PASSENGERS: GA terminal - Operated by RSS. Own vipfacilities including lounge and office services - businessaviation centre with several lounges for crew and pax, plusprivate meeting rooms and boardrooms.

GloucestershireFlightpartnerT: +44 1452 856 222 W: www.flightpartner.co.uk

FLIGHT OPS: 0800 - 1730 LT Mon-Fri (24hrs on request).Crew transport on apron and by taxi to hotel. Crew rest roomsat hotel (crew rates available at good local hotels). 5 mins topreferred hotel.


HumbersideWeston AviationT: +44 1652 680 922 W: www.westonaviation.com

FLIGHT OPS: 0800 - 2000 (24hrs on request). Crew transportby taxi to hotel. Crew rest rooms at hotel. 10 mins topreferred hotel.

PASSENGERS: GA terminal - Weston Aviation BusinessCentre. Own vip facilities including lounge and office services -crew and pax lounge within FBO; crew day rooms availableclose to airport at discounted rates.

InvernessSignature Flight SupportT: +44 1667 461 122 W: www.signatureflight.com

FLIGHT OPS: Summ: 0600 - 2130, Wint: 0700 - 2230 Mon-Fri, 0700 - 1930 Sat, 0900 - 2200 Sun. Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (tea,coffee, snacks, TV, DVD and free Wi-Fi).

PASSENGERS: Own vip facilities including lounge - large paxlounge with TV, DVD, free Wi-Fi, tea, coffee and snacks; paxand crew car parking.

Leeds BradfordMultiflightT: +44 113 238 7140 W: www.multiflight.com

FLIGHT OPS: 24hr ops. PPR. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (self containedcomfortable crew lounge with internet, wireless, Sky TV, Xboxand the latest games; small briefing area; kitchen facilities). 5mins (30 mins city centre) to preferred hotel.

PASSENGERS: GA terminal - located at South Side AviationCentre. Own vip facilities including lounge and office services -executive lounge area.

London (Biggin Hill)Biggin Hill Executive HandlingT: +44 1959 578 552 W: www.bigginhillairport.com

FLIGHT OPS: 0630 - 2200 Mon-Fri, 0900 - 2000 Sat, Sunand Pub Hols. Crew transport on apron and by taxi to hotel.Crew rest rooms at airport facility (large pilot lounge with Wi-Fi). 15 mins to preferred hotel.

PrivatPortT: +41 22 306 1260 W: www.privatport.com

FLIGHT OPS: 0600 - 2200 LT (24 hours availability). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (crew lounge, PC, free Wi-Fi, TV, kitchen,Nespresso coffee machine and soft drinks). 5 mins topreferred hotel.

PASSENGERS: GA terminal - direct public access pluscustoms and immigration. Own vip facilities including loungeand office services - located within the GA terminal, PrivatPortoffers an exclusive vip lounge, operations center and crewlounge.

RUAG AviationT: +41 22 710 4434 W: www.aviation.ruag.com

FLIGHT OPS: 24hr ops. 0600 - 2200. Crew transport on apronand by crew bus to hotel. Crew rest rooms within FBO (crewlounge). 10 mins to preferred hotel.

PASSENGERS: GA terminal - General Aviation Center. Own vipfacilities including lounge and office services - newlyrefurbished facility with private vip lounge and relaxationareas, crew lounge and bar.

TAG AviationT: +41 22 717 0123 W: www.tagaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (crew lounge with freeinternet). 5 mins to preferred hotel.

PASSENGERS: GA terminal - private terminal C3. Own vipfacilities including lounge and office services - twocomfortable and fully equipped vip lounges; conference room;Swiss and French customs and immigration.

ZurichExecuJet EuropeT: +41 44 876 56 56 W: www.execujet.com

FLIGHT OPS: 0500 - 2245. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (pilot lounge withTV/video and vending machines; working room with freeinternet access, wireless LAN; quiet room; free of chargeshower facilities). 10 mins to preferred hotel.

PASSENGERS: GA terminal - basic and small. Own vipfacilities including lounge and office services - customs andimmigration clearance; first-class reception and pax lounge;executive conference and meeting areas.

Jet Aviation ZurichT: +41 58 158 8466 W: www.jetaviation.com

FLIGHT OPS: 0600 - 2200 LT. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (crew lounge,snooze room). 5 mins to preferred hotel.

PASSENGERS: GA terminal - with customs. Own vip facilitiesincluding lounge and office services - wireless internet andcable TV.

Turkey

Istanbul (Ataturk)Bilen Air Services/ExecuJetT: +90 212 541 1035 W: www.bilenair.com.tr

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO. 15 mins topreferred hotel.


Gozen Air ServicesT: +90 212 465 5335 W: www.gozenair.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (equipped withcomputer, Wi-Fi, printer, satellite TV, free hot and cold softdrinks). 5 mins to preferred hotel.

PASSENGERS: GA terminal - positioned at north end of airporton other (western) side of runway. Own vip facilities includinglounge and office services - three crew restrooms in hangarsand vip lounge.

U.K.

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Overdue FBO the first step in advancing Teuge infrastructureSpecial Air Services has beenoperating aircraft at Teuge in theNetherlands for almost 30 years butjust months ago it was asked by theairport authorities to manage apurpose-built FBO on site. Teugeairport had previously dealt withhandling itself.

The need for the facility whichSAS now manages became apparentafter its fleet of three Eclipses hadexperienced handling services atother airports. “We thought toourselves, why not do the same at

Teuge?” says FBO manager MartijnMiddelman.

With business aviation traffic atTeuge on the increase, thecompletion of the FBO was swiftlyjustified, and Middelman says thatfurther enhancements are now in thepipeline: “To increase businessaviation traffic the airport operator isintroducing a GPS landing systemand an approach light system whichis due for July this year.

“We already have a lot of staff and we also have GPUs and towbars.

We have added a pilot lounge wherecrew can relax and print theweather.”

The company has also invested ina towing tractor. However, despitethese upgrades, there are still aspectsof the airport itself which limitcapabilities.

“The runway is not very long atthis airport, so it is not possible forthe really big jets to land here,”Middelman explains. “The biggest jetflying here on an AOC will be aCitationJet. There is one XL which is

at this airport but it is not operatedon an AOC, because when it isworking on an AOC it is not possibleto come to Teuge.

“We get a lot of Piaggio Avantis,Citations and Beech 1900. We hopethat in the future, maybe within fiveyears, they will extend the Teugerunway,” Middelman comments.“That is also the wish of the companythat owns the airport. But as itstands, and with the currentregulations, it can be prohibitive tocome here.”



www.handbook.aero

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PASSENGERS: GA terminal - three lounges; full catering andhospitality available; NASP compliant. Own vip facilitiesincluding lounge and office services - capacity to handleflights up to 150 pax. Other dedicated crew and pax loungesavailable.

JETS (Biggin Hill)T: +44 1959 579 653 W: www.jets.eu

FLIGHT OPS: 0730 - 2100 LT Mon-Fri, 0900 - 2000 LT Sat-Sun & Hols. Crew transport on apron and by taxi to hotel.Crew rest rooms within FBO (separate rest area with tworecliner chairs and shower room). 20 mins to preferred hotel.


Rizon Jet UKT: +44 1959 543 183 W: www.rizonjet.com

FLIGHT OPS: 0600 - 2200 Mon-Fri, 0800 - 2100 Sat-Sun.Crew transport on apron and by taxi to hotel. Crew rest roomswithin FBO (quiet crew rest room with light management,relaxed furniture, TV and interactive gaming). 25 mins topreferred hotel.

PASSENGERS: GA terminal - Rizon Jet’s FBO is a separateterminal building with dedicated security access to its viplounges. Own vip facilities including lounge and office services- Rizon Jet has a dedicated vip terminal, hangar andmaintenance facility.

London (Gatwick)Signature Flight SupportT: +44 1293 569 000 W: www.signatureflight.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (crew area with tea,coffee, free Wi-Fi, TV, DVD). 5 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - vip paxlounge with TV, refreshments and free Wi-Fi.

London (Heathrow)Signature Flight SupportT: +44 20 8283 2500 W: www.signatureflight.com

FLIGHT OPS: 0600 - 2330 LT (24hrs O/R). Crew transport onapron and by crew bus to hotel. Crew rest rooms within FBO(crew lounge, free Wi-Fi, TV, tea, coffee, computer withprinter). 15 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - selfcontained FBO with full facilities including two pax lounges.

London (London City)London City Airport Jet CentreT: +44 20 7646 0400 W: www.jet-centre.com

FLIGHT OPS: 0630 - 2130. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (tea, coffee, plasmascreen TV, DVD, PlayStation 2 and internet). 2 mins topreferred hotel.

PASSENGERS: GA terminal - full two-storey with vip loungesand brand new facilities. Own vip facilities including loungeand office services.

London (Luton)Harrods AviationT: +44 1582 589 317 W: www.harrodsaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (crew lounge, freeWi-Fi, TV, refreshments; on apron transport to hotel by crewbus, chauffeur car or taxi). 5-15 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - vip pax lounge; vvip pax lounge with privatewashroom facilities; conference room; crew lounge; bunkroom; free wireless internet; refreshments; Harrodsmerchandise available to purchase.

RSS Jet CentreT: +44 1582 798 400 W: www.rssjetcentre.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (crew rest room withreclining chairs, sofa, TV and complimentary refreshments). 5 mins to preferred hotel.

PASSENGERS: GA terminal - operated by airport. Own vipfacilities including lounge and office services - conferenceroom, vip rooms, vip catering.


FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (free Wi-Fi, satellite TV, DVD,Xbox, tea, coffee and snacks). 15 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - selfcontained FBO with full facilities.

London (Stansted)Fayair (Stansted) LimitedT: +44 44(0)1279 211 211 W: www.fayair.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO.


Harrods AviationT: +44 1279 665 300 W: www.harrodsaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (crew lounge andensuite crew rest rooms; transport available in-house or viathird party). 10 mins to preferred hotel.

PASSENGERS: dedicated GA area. Own vip facilities includinglounge and office services - refurbished vip lounge, vviplounge and large business lounge; conference rooms; crewrest rooms; free wireless internet.

Inflite The Jet CentreT: +44 1279 831 000 W: www.inflitejetcentre.co.uk

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (dedicated en-suitecrew accommodation, lounge and briefing/working area;wireless LAN available 24 hrs). 5 mins to preferred hotel.

PASSENGERS: GA terminal - Inflite The Jet Centre has its owndedicated vip/ga terminal. Own vip facilities including loungeand office services - vip lounge (up to 20 pax) and corporatelounge (up to 120 pax) with full customs and immigrationfacilities; adjacent office suites.

Universal Aviation UKT: +44 1279 680 349 W: www.universalaviation.aero

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (pilot’s lounge withTV, coffee and cold drinks; crew business centre with Wi-Fi;discounted crew accommodation rates available). 10 mins topreferred hotel.

PASSENGERS: Own vip facilities including lounge - fullyrefurbished, state of the art facility with spacious vip facilitywith wireless internet access.

ManchesterRSS Jet CentreT: +44 161 436 6666 W: www.rssjetcentre.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (complimentaryrefreshments, air con and Sky TV). 5 mins to preferred hotel.

PASSENGERS: GA terminal - RSS facility. Own vip facilitiesincluding lounge and office services - the only dedicated andpurpose built FBO at EGCC with customs and immigration;executive and vip lounges; air conditioning; security screeningfacility; free tea, coffee and biscuits; both runway and landside access; secure airside apron.

Newquay (St Mawgan)Weston AviationT: +44 1637 860 551 W: www.westonaviation.com

FLIGHT OPS: 0700 - 2200 (extensions available on request).Crew transport on apron and by taxi to hotel. Crew rest roomswithin FBO (crew and pax lounge within FBO; crew day roomsavailable close to airport at discounted rates). 10 mins topreferred hotel.

PASSENGERS: GA terminal - Weston Aviation Business AviationCentre. Own vip facilities including lounge and office services -private vip lounge and crew rest facilities; crew work area.

NorwichSaxonAir Flight SupportT: +44 1603 510 111 W: www.saxonair.com

FLIGHT OPS: 0500 - 2130 LT. Crew transport on apron and bytaxi to hotel. Crew rest rooms at hotel (Holiday Inn hotel -special crew rates for rest rooms, 2 mins walk from FBO). 1 min to preferred hotel.

PASSENGERS: GA terminal - SaxonAir Business AviationCentre. Own vip facilities including lounge and office services -attached to Business Aviation Centre.

Nottingham (East Midlands)Signature Flight SupportT: +44 1332 811 179 W: www.signatureflight.com

FLIGHT OPS: 0600 - 1800 LT (24 hrs O/R). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (tea,coffee, TV, Xbox, DVD, free Wi-Fi, computer with printer). 5 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge - selfcontained facility with vip lounge and ops office.

Oxford (London Oxford)oxfordjetT: +44 1865 290 600 W: www.oxfordjet.com

FLIGHT OPS: 0600 - 2230 (extensions permitted by request0600 - 2400). Crew transport on apron and by taxi to hotel.Crew rest rooms within FBO (on-site snooze rooms, terminalbedroom and shower rooms; courtesy shuttle to preferredlocal hotels where crew rates and day rooms available; lowcost on-site bed & breakfast also available). 5 mins topreferred hotel.

PASSENGERS: GA terminal - meeting rooms; shower rooms;crew kitchen; two pilot snooze rooms; three lounges with ITfacilities, satellite TV/DVD/VHS, fax, telephone, Wi-Fi andphotocopier; flight briefing room; new terminal bedroom. Own vip facilities including lounge and office services - privaterooms away from main GA terminal available for increasedanonymity and security; 55 and 165 seat on site lecturetheatres.

SouthamptonSignature Flight SupportT: +44 2380 616 600 W: www.signatureflight.com

FLIGHT OPS: 0630 - 2200 LT, PPR 2300 LT (24 hrs O/R). Crew transport on apron and by taxi to hotel. Crew rest roomswithin FBO (dedicated crew lounge; quiet room with flat bed;shower room; free Wi-Fi; TV; Xbox; DVD; refreshments). 15-20 mins to preferred hotel.

PASSENGERS: Own vip facilities including lounge and officeservices - self contained FBO with private apron, conferenceroom. Multi-lingual personnel available.

Southend (London Southend)Stobart Executive HandlingT: +44 1702 538 595 W: www.southendairport.com

FLIGHT OPS: 24hr ops. 0700 - 2230 (other times PPR). Crewtransport on apron and by crew bus to hotel. Crew rest roomswithin FBO (crew rest room, TV, internet, computer, printer, hotand cold beverages). 1 min to preferred hotel.

PASSENGERS: GA terminal - flight briefing desk open daily from0830 - 1730. Own vip facilities including lounge and officeservices - new state of the art facilities, specifically designed forpax comfort and ease when transferring to or from aircraft.

Teesside (Durham Tees Valley)Weston AviationT: +44 1325 337 733 W: www.westonaviation.com

FLIGHT OPS: 0600 - 2200 (extensions on request). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (vip pax lounge, separate crew rest and briefingfacilities). 15 mins to preferred hotel.

PASSENGERS: GA terminal - Weston Aviation BusinessAviation Centre. Own vip facilities including lounge and officeservices - vip pax lounge, crew rest facilities, conference andmeeting rooms and short or long term lease office facilities.

United Arab Emirates

Abu Dhabi (Al Bateen Executive)DhabiJetT: +971 2 449 4521 W: www.albateenairport.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (luxury crew lounge; workstations, computers, photocopier, printer and scanner;relaxation and crew meeting rooms; pantry area withrefreshments and snacks; bathroom and shower facilities;secure crew lockers and storage area). 5-10 mins to preferredhotel.

PASSENGERS: GA terminal - both vvip & main terminal. Ownvip facilities including lounge and office services - executiveterminal with lounges, bathrooms, meeting and prayer rooms,hospitality, customs and immigration.

Dubai (Al Maktoum International)Jet Aviation DubaiT: +971 4 207 3411 W: www.jetaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms at hotel.

DubaiExecuJet Middle EastT: +971 4 601 6363 W: www.execujet.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by taxi tohotel. Crew rest rooms at hotel (ExecuJet Middle East hasagreements with several hotels located around Dubai). 10-45mins to preferred hotel.

PASSENGERS: GA terminal - available separately for largecapacity flights. Own vip facilities including lounge and officeservices - own vip terminal dedicated to ExecuJet clients.

Jet Aviation DubaiT: +971 4 207 3411 W: www.jetaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (crew lounges,snooze room and prayer room).

PASSENGERS: Own vip facilities including lounge and officeservices - independent, private terminal.

Sharjah InternationalGama AviationT: +971 6 557 0177 W: www.gamaaviation.com

FLIGHT OPS: 24hr ops. Crew transport on apron and by crewbus to hotel. Crew rest rooms at airport facility (airport transithotel or business class lounge whilst FBO terminal underconstruction). 15 mins to preferred hotel.

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - vip private lounges. ■


WE HELP AVIATION SALES PROFESSIONALS

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Information that moves you forward

US 1 877 426 7828 I Int’l +1 732 530 6400 I www.amstatcorp.com

Using a globally focused, multi-lingual research

team, and a unique combination of live data

and portability, AMSTAT provides the most timely

and accurate market information available.

More importantly, AMSTAT provides the tools

needed to convert that information into effective

marketing programs and valuable sales

opportunities – turning knowledge into revenue.

In a suite of comprehensive services

to meet every business need

AMSTAT PROVIDES INDUSTRY LEADING CORPORATE

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VISIT US AT HELI EXPO 2014BOOTH # 3516

Marketplace Contact Mark Ranger on: +44 (0)1279 714509 [email protected]

Aircraft for sale

Special packages are available foradvertising aircraft for sale in EBAN andon our web site (www.ebanmagazine.com).Prices start from as little as $135 withspecial rates for larger inventories.

R E C R U I T M E N T F O R S A L E S E R V I C E S

Ldgs: 47455, Cargo hook provision, chip burner,passenger configuration + Bucher HEMS Equipment.Radar altimeter, mast moment indicating system,dual controls, private IFR equipped, rotor brake. Eng.Fire Ext., roof landing kid, low gear, snow skids,adjustable landing light, fixed landing light,2 new8,33 kHz COM, fresh 6000hrs inspection, freshoverhauled MRH.www.hopkinsonassociates.com

Ldgs: 38506 - Cargo hook provision. Rarely availableadditional 180l fuel tank, chip burner, ECMS humanexternal cargo, EMS & passenger configuration.Worldwide shipping available. Radar altimeter,Garmin GNS430, mast moment indicating system,Bucher HEMS equipment, roof landing kid, low gear,snow skids, adjustable landing light, fixed landinglight, 2 COM + Intercom.

Contact Martin Koch Tel: +49 176 22802121, email [email protected]

2 x BO105CBS-4helicopters for sale

2004 Challenger 3005900 TT, Cyc 3000, Smart Parts Plus, MSP, EU-OPS,EASA, NDH, Collins ProLine 21 w/4-Tube EFIS, dualFMS, Int. + Ext. new in 12/2012, 96 monthsInspection in 12/2012, $ 8.950.000 (€ 6.650.000)+49-7403-9140466, [email protected],www.basjets.com

Citation Ultras18 sold with 7 remaining. Honeywell Primus 1000 3-Tube EFIS, Honeywell GNS-XL FMS System,Honeywell MKVII EGPWS, Honeywell TCAS IIw/Change 7, w/ski tube. Recently Permaguard.Recently refreshed interior. Fresh phase 1-5. Zeroengine option. Contact John Hopkinson & AssociatesTel: +1 403 291 9027 E: [email protected] W:www.hopkinsonassociates.com

OUR NEXT ISSUE: MARCH, FINAL BOOKING DATE: MARCH 2nd

EBAN 2014 dates for your diary

• April issue – AERO• May issue – EBACE show

issue and guide• August – 250th issue of EBAN• September issue – BGAD

Cambridge special (BGAD, Sep 23)• October issue – NBAA show issue• December – MEBA show issue

2002 Piaggio P180 AvantiOnly 1500 tt, European VAT paid! Great conditionand history, one owner, hangared, Jet AviationMaintenance. Contact Fritz Winkler, Winair GmbH Tel: +49 6332 97200 email [email protected]

2005 Embraer Legacy 600s/n 145-0933, 13 passenger, Engines & APU on JSSIComplete, New paint Jan. 2012, Refreshed interiorincluding all soft goods and woodwork Sept. 2013,Steep Approach Capability Kit Installed (London City),State of the art cockpit, 8-year “C” check c/w Sept.2013, Has been operated commercial EU-OPS 1.Leading Edge Aviation Solutions, USA 201-891-0881,[email protected] www.leas.com

EUROPEMIDDLE EASTRUSSIAAFRICA

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Bonanza and Baron to the newest generation of King Airs. We have an aircraft for your business

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