“25 days to field functionality” case study of gcss-af
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Agile & Affordable. “25 Days to Field Functionality” Case study of GCSS-AF. Harvey Reed (MITRE), Michael Clark (CIV) Thu 16 Sep 2010. Outline. Agility BLUF Definition Relevance Agility related to SOA and Key Processes - PowerPoint PPT PresentationTRANSCRIPT
© 2010 The MITRE Corporation. All rights reserved.
Harvey Reed (MITRE), Michael Clark (CIV)Thu 16 Sep 2010
“25 Days to Field Functionality” Case study of GCSS-AF
Agile & Affordable
© 2010 The MITRE Corporation. All rights reserved.
■ Agility– BLUF– Definition– Relevance
■ Agility related to SOA and Key Processes– Coordinate multiple parties with multiple tasks integrated into a single
SOA environment■ Agility Case Study: GCSS-AF (Combat Support)
– Ave 25 days to field new mission capability– IOC 2004, mature, constant additions/refresh to stay up to date– Serves all Air Force Airmen (~900K) via AF Portal– Serves bulk of combat support systems and services via security,
messaging, storage, etc. (>250 systems secured, >150 apps/services, >150 ESB topics)
– Ave ~400 releases per year– Approx ~$400M per year savings – Studied extensively by OSD/CAPE, DON, IRS, NGA, CMS, and others.
Outline
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GCSS-AF Evolution
1996 Created from BLSM, 10 year ID/IQ contract to Lockheed2001 Designated as a RIT program2002 Launched first COTS Portal2004 Launched AF Portal with Akamai2005 Reorganized program, contractor and processes around services
Incorporated AF EDW (Enterprise Data Warehouse) as Data ServicesReleased first ESB in the Air ForceDeemed a RIT success, moved back to classic acquisition
2006 Re-launched AF Portal with updated architecture and AJAX for UIData Services rolls out self-service request for data accessReceived 2 year J & A extension to contractWorked with DISA to in-source Akamai to NIPR & SIPR as GCDS
2007 Data Services rolls out RIA based analyticsRolled out Web Service proxy securityBegan work on attribute-based access control (ABAC)Data Services rolls out web service data access
2008 Re-deployed AF Portal using open source for scalabilityJoined the DoD/IC AATT team (ABAC and Identity Management)Began virtualizing core infrastructure servicesCOOP site approved and fundedBegan federation with DISA DKO DoD Portal, due April 2009
2009 CAC Restricted AF portalInitial COOP rolloutDEAMS Spiral 1 into productionAchieved FDDRFielded Next Generation Portal 2.0
2010 Deployed Enterprise 2.0Supported DEAMS go liveImplemented Positive Inventory Control (PIC)Declared FOC
Services Offered:• Security
• PKI-based authentication• RBAC• ABAC (in progress w/AATT)
• Akamai • transitioned to GCDS
• Hosting• J2EE• .NET
• Storage• NAS, SAN, Edge
• Portal• User Interface to GCSS-AF and Enterprise
Services• Enterprise Web Content Management
System• Enterprise Discovery Service (Search)• Enterprise Collaboration Service
• Messaging• ESB• WS Proxy
• Discovery• People, Services, Content, Metadata
• Analytics• Collaboration
• IM
Services Used:• Collaboration
• DCO• OCSP Responder, GCDS, DMDC, AFDS
© 2010 The MITRE Corporation. All rights reserved.
BIGGER FASTER CHEAPER
Increased capabilities
Shorter delivery cycles
Less O&M
TEAM TASKS INTEGRATION
Total team of Gov’t, FFRDC, Ctr
Small IDIQ tasks, rapid replanning
Gov’t owns integration, assisted
by FFRDC
■ What is success in GCSS-AF?
■ How did it happen in GCSS-AF?
■ How to increase adoption beyond GCSS-AF?
Agility Bottom Line
POWERTECTURE BUDGET FEEDBACK
Relationships, dependencies, money rewired
Budget for annual plan, individually fund tasks during
execution year
Rapid transparent response and escalation to a
constantly changing environment
© 2010 The MITRE Corporation. All rights reserved.
The Point
Stovepipe
Thread/Data
MissionInformation
MissionThreadMission
Functionality
Core Middleware
Computing
Network
Acq
uisi
tion
Bou
ndar
y
Presentation
Workflow
MM
Acq
uisi
tion
Bou
ndar
yA
cqui
sitio
nB
ound
ary
CC
CCA
cqui
sitio
nB
ound
ary
Security
StandaloneProgram Modular
StandaloneProgram
DELIVER
DELIVER
ISP/ASP
Core Infrastructure
Service Program
Acq
uisi
tion
Bou
ndar
y
CC
CCA
cqui
sitio
nB
ound
ary
DELIVER
Workflow
MM
Acq
uisi
tion
Bou
ndar
y
Workflow
MM
Acq
uisi
tion
Bou
ndar
y
Mission Service Program
Mission Service Program
HOST
© 2010 The MITRE Corporation. All rights reserved.
ADAPTIVEAGILITY(SOA)
EXECUTION AGILITY
(INFO SHARING)
Coal
ition
Join
tCo
mpo
nent
Loca
l
StandaloneClassic
Service HostingISP/ASP
StandaloneWeb Augmented
StandaloneModular
DeliveryTimeLong Long Medium Short
■ Execution Agility – How wide is info
shared (joint, coalition, etc.)?
– How fast is network, software and hardware performance?
■ Adaptive Agility – How fast can we
adapt using SOA?
– How fast can we further connect, federate, share information?
Agility Quad Chart
BeforeGCSS-AF
GCSS-AF
© 2010 The MITRE Corporation. All rights reserved.
7
GCSS-AFStakeholders Air Force
AFMC
ESC
554 ELSW
GCSS-AFFunctional SPO
Functional SPO
AFSPC
AFNIC
Functionals Deployed Ops/Support
Base
Base
GCSS-AF is both an acquisition program and a data center management program
Whole AF is the GCSS-AF customer. Deployed troops are most dependent on GCSS-AF via AF Portal and associated capabilities
4-star
3-star
1-star
4-star2-star Up to 4-star
GCSS-AF partners with Functional SPOs who provide functional code
GCSS-AF gets high level requirements and funding from corporate
Collaborate
Reqt
s an
dFu
ndin
g
Reqts andFunding
Use and
Feedback
ManageDoD Datacenter, Network Services
Network
&
Compu
ters Netw
ork &
Compu
tersDISA
GCSS-AFSecurity + Infrastructure
MissionFunctionalityMission
FunctionalityMissionFunctionalityMission
Functionality155
1
3
Mission Service Program
GCSS-AFProgram
© 2010 The MITRE Corporation. All rights reserved.
■ “SOA is not a Thing”:– You can’t purchase it– You must practice it
■ Adaptive Agility / SOA is:– Multi-party– Many concurrent small tasks– A lot of coordination and
alignment– Gov’t needs to be the integrator
■ SOA requires trust– Build trust first– SLAs can describe the trust
relation– Enforcement by SLA does not
work■ Questions to Ask:
– Who is the SOA community?– How is trust built and maintained?– What about feedback?– What about escalation?
Agility related to SOA and Key Processes
© 2010 The MITRE Corporation. All rights reserved.
Outreach (cont)
OutreachWork Plan / Road Map
Requirements
GCSS-AF Ops and Support
GCSS-AF Outreach
IMS
Testing Production
Sustainment
PPRR
Installation
PRR IOC
Artifact Package
to CM QTE2
ArtifactPackageReview
ReleaseDevelopment of New Capabilities RSO, Applications, Links, Gadgets
Application SPO & Domain
Testing
For Applications Test
ApplicationOwner
O&S Initial Coordination Meeting
RTO
Verification
Major - 90 day
Advertise
Engage Early!
PFM and RMB Approval Air Staff and AFNIC
Engage Here
Outreach (cont)
Process Steps 1 - 3
Process Step 4
Process Steps 6 - 7
Process Step 7
Process Step 8
Process Step 9
Process Step 10
Process Step 11
GCSS-AF Application Lifecycle
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GCSS-AF Application Lifecycle
PPRR - Engineering Review 1 0PPRR - Security Review 2 1PPRR - Test Manager Review 2 1Preproduction Readiness Review 0 0Pre-Prod Installation 5 2PRR - Security Review 5 2PRR - RTO Testing 5 2
Production Readiness Review 0 0Production Installation 5 2Post Production Security Review 4 4Total 25 10
The standard process has levels of prioritization for releases that need to be expedited quicker than 25 days.
25 Days to field new mission functionality
© 2010 The MITRE Corporation. All rights reserved.
FY10 O&S Accomplishments
Jan-2010 Feb-2010 Mar-2010 Apr-2010 May-2010 Jun-2010Service Users 25 34 38 106 52 50
Infrastructure 11 14 15 16 12 12
Portal 0 1 4 1 1 1
RSO 0 0 1 0 0 0
O&S 34 14 13 17 35 41
ESB 1 1 1 2 35 7
– Pace of Production Releases accelerating
– Driven by Service User and O&S work plans
© 2010 The MITRE Corporation. All rights reserved.
453 Capability releases in FY
2008 – this is a reflection of response to
change■ 453 Capability Releases deployed to Production in 2008
■ Where GCSS-AF has been - 4 year history
Service User IF AFP RSO O&S ESB
228 85 15 21 66 38
GCSS-AF OperationsProduction Service Release Rate
© 2010 The MITRE Corporation. All rights reserved.
FY10 O&S Accomplishments
0
20
40
60
80
100
120
140
160
180
Tick
ets
GCSS Level 2 Help Desk: Tickets Opened/Closed Per Week
GSOC_Level2_Opened GSOC_Level2_Closed Linear (GSOC_Level2_Opened)
Account Mgt14%
Content/www7 11%
Form4126%
ISQL2%
Mission App 37%
OID Sync5%
RSO5%
Ticket Types
DEAMS50%
ETIMS8%
REMIS8%
AFFMS8%
TOV-ENCLAVE6%
PRPS5%
PAMS3%
EESOH3%
CAS3%
TBA3%
EODIMS1%
AFRIMS2%
Mission Apps
Aggressively managing help desk tickets—120-160 weekly Mission apps support growing esp for DEAMS Extensive metrics management process
© 2010 The MITRE Corporation. All rights reserved.
Flexibility and responsiveness to tradeoffs leads to rapid and
wide adoptionGCSS-AF
Shared Infrastructure Business Case
14
$1.00
$0.80
$0.60
$0.40
$0 .20
9M
8M
7M
6M
5M
4M
3M
2M
1M
$1.02
$0.024
$0.58148
100
198
247
RSO Applications
202
$0.03
$0.08
Cost per page view
910K registered customers
470K
625K
800K
100K$0.14
42
77
244
143
$0.10$0.16
FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY098.9M pages of data per day
822K
250K
Fully Hosted Applications
Reduced Sign-on Applications
$ Cost per Page View
Registered Customers
67
Pages of Data per Day
1,200K
2,000K
2,500K
4,100K
7,800K
1PageViews
Since IOC in 2004: Applications Up 210% Customer base Up 190% Daily use Up 750% Cost per page view Down 88%
250K
100K23
825K
155
244
RSO Applications
Fully HostedApplications
Cost per page view
© 2010 The MITRE Corporation. All rights reserved.
GCSS-AFSOA Infrastructure Sustainment Costs (2008)
© 2010 The MITRE Corporation. All rights reserved.
Dec-04 Dec-04 Aug-08 Aug-08
Parameter Avg Cost Savings per Unit (BY07, $) Number Migrated Total Annual Savings
(BY07, $) Number Migrated Total Annual Savings (BY07, $)
Applications $1,407,000 26 $36,582,000 143 $201,201,000
RSOs $789,000 225 $177,525,000 247 $194,883,000
Security $185,000 251 $46,435,000 390 $72,150,000
Web Content $9,812,000 $9,812,000
$270,354,000 $478,046,000
The ‘AFCAIG Business Case Validation and Assessment’ concluded that GCSS-AF provides the Air Force with SIGNIFICANT savings.
AFCAIG Finding: GCSS-AF Business Case is Valid and SIGNIFICANT!
Shared infrastructure leads to huge
ROI
GCSS-AF ExploitationAFCAIG –Business Case Validation