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‘ELS’(Electronic Lodgement System)

BUILDING APPLICATION LICENSE INTEGRATION PROJECT

BALIP

Western Australian LocalGovernment AssociationWestern Australian LocalGovernment Association

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The Current Status Quo…The Current Status Quo…

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……BETTER SERVICE DELIVERY…BETTER SERVICE DELIVERY…

• Single application form (requirement) across all

participating Councils

• Single lodgement point / interface (portal)

• Commonality across participating Councils of

lodgement process

• Commonality across participating Councils of

processing, status reporting, and issuance processes

• Agreed Service Level (mutual obligations)

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The The ELSELS Proposition … Proposition …

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… and REFORM of processes, policies, and service delivery design!

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Benefits – Council(s)Benefits – Council(s)

Process Efficiencies - “validation” of supporting documentation

Act as a catalyst to consolidate many of the disparate building

application processes among Councils

Time and storage savings of having applications presented in an

electronic format rather than LGAs needing to scan the paper based

copies they currently receive

Reduced paper and postage costs by supporting a move to an

electronic communication environment

Potential to redirect staff effort from collecting over-the-desk

applications to providing value-adding services

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Benefits – BuildersBenefits – Builders

Savings in printing, postage and other administration costs

Improving communications between the builders and Councils

through electronic means rather than post

Towards “standardisation” in the interaction with Councils

(information required, common SLA, “processing interaction” -

potential for 144 “procedures” down to 1)

Reduce the elapsed time in the building approval cycle ($$)

Time and resource saving from manually submitting applications

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Benefits – RatepayerBenefits – Ratepayer

Reduced period before start of construction Faster time to occupancy Reduced costs to ratepayer - time is money

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Outcomes to DateOutcomes to Date• Originally 5 building companies, now 26 with 14

active 12 about to commence• 603 applications submitted• 50 about to be submitted• Av. process start 25.5hrs (range: 12 – 43 hrs)• Reduction in process time (28d down to 10d)• Monthly Billing• SLA – guaranteed turnaround time! 21 Days• No additional fees.

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http://www.buildingapplications.wa.gov.au