29257057 talent management system

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    PowerPoint slides by R. Dennis Middlemist, Professor of Management, Colorado State University

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    13Talent Management System

    A system that create organizational

    excellence by addresses competency

    gaps, particularly in mission-criticaloccupations, by implementing and

    maintaining programs to attract,

    acquire, develop, promote, and

    retain quality talent.

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    Talent Management As a System

    Talent management as a system concept had its beginning in

    the late 1980s when client/server technology, optical

    character recognition software and equal employmentopportunity reporting made applicant tracking possible and

    necessary for most large corporations. It took off in the

    mid-1990s with the advent of internet, web browsers and

    database technology. It went mainstream in late 90s with

    the explosion of online job boards, e-recruiting companies

    and corporate employment web site.

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    A study was conducted by LBA consulting group in1990s. The study examined organization that had

    survived and prospered, and those had failed, over a

    time period of 25 years. The result of the study

    suggested that six human resource condition had to bemet in employees selection and performance

    evaluation processes.

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    13Contd

    A performance oriented culture

    Low turnover (particularly in premium employees groups)

    High level of employee satisfaction

    A cadre of qualified replacement

    Effective investment in employee compensation &

    development

    Use of institutional competencies in employee selectionand performance evaluation processes

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    Conclusion based on this study were simple: to optimize an

    organizations ability to achieve sustained excellence, it

    must recognize the need for proactive talent management

    and have a systematic way of accomplishing the activity.On the basis of research organization focus on three

    outcomes:

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    133 Outcomes

    The identification, selection, development, and retention

    of super keepers.

    The identification and development of high-quality

    replacement for a small number of position designated askey to current and future organization success.

    The classification of and investment in each employee

    based on his/her actual and/or potential for adding value

    to the organization.

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    13Key elements of TMS

    The Talent Management system is comprised of two critical

    success factors that work together to ensure agencies

    have people with the right skills, in the right places, at the

    right times. Addressing the critical success factors helps

    eliminate gaps and deficiencies in the skills, knowledge,

    and competencies of employees The two success factors

    usually work together.

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    13Elements

    Recruitment: The workforce plan drives the aggressive

    and strategic recruitment of diverse and qualified

    candidates for the agency's workforce.

    - AttractingRetention: Leaders, managers, and supervisors create and

    sustain effective working relationships with

    employees.

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    The workplace is characterized by:

    A motivated and skilled workforce

    Attractive and flexible working arrangements

    Compensation packages and other programs used to

    hire and retain employees who possess mission-critical

    skills, knowledge, and competencies.

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    13Recruiting- Key elements

    Attracting talent

    Identifies the challenges involved in attracting a high-quality

    workforce

    Establish competency gap reduction goals and developaction plans to address current and future competency

    gaps

    Use appropriate hiring flexibilities and tools

    Attract and hires applicants who possess needed mission-

    critical competencies

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    Involve senior leaders and managers in recruitment

    planning and the implementation of strategic recruitment

    initiatives to attract talent

    Review recruitment, hiring, and merit promotion

    programs to ensure fair hiring and assess overall results

    Ensure application and decision-making processes are not

    unduly burdensome or time consuming

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    13Retaining- Key elements

    Managing Talent

    Utilize flexible compensation strategies to retain

    employees

    Develop short- and long-term strategies and targetedinvestments in current employees to eliminate

    competency gaps

    Train the current workforce in required competencies

    needed by the agency

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    13Retaining- Key elements

    Document planned and completed retention activities,

    including requested budget funding, staff allocation, and

    management accountability

    Create a productive, supportive work environmentthrough a variety of programs, such as telework, childcare

    assistance, fitness centers, health assessments, safety

    seminars, employee assistance programs, parking

    facilities, and transit subsidies.

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    13Approach

    The model presented here is called Talent Reservior.

    Its goal is to build of high-talent people capable of

    supporting an organizations current and future business

    requirements consistent, with the three objectives outlinedearlier.

    r

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    13Talent Reservoir

    Talent Reservoir has 3 major component are:

    1. Designing and building a Talent Reservior solution.

    2. Capturing the Talent Reservior solution in a software

    package.

    3. Implementing an integrated Talent Reservoir process.

    r

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    13Establishment of Talent ManagementSystem

    After a strategically aligned talent management system has been established, the needsthen to create a robust talent management system. A TMS involves the followingsteps:

    Identification of a process to examine current and futurecompetencies needed by an org.

    Developing a model for developing present human resourcesprofile.

    Conducting a gap analysis and implementing strategies toclose gaps.

    Addressing future gaps through human resourcedevelopment and succession planning and management.

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    Developing current talent and investing in new talent at

    appropriate time.

    Addressing future shortages and excesses of employees for

    needed competencies.

    Creating a framework for action plan to meet the future

    projections.

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    4 steps to create TMS

    Develop competency

    definition and measurementscale

    Establish a perf. Appraisaldefinition and measurement

    scale Establish a talent potential

    forcast definition andmeasurement

    Develop

    assessment toolsand scales

    Develop

    assessment toolsand scales

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    4 steps to create TMS

    Create a coaching guide

    Assemble a best directoryof best training program

    Create a directory of topbooks

    Develop training

    application tools

    Develop training

    application tools

    Develop assessment

    tools and scales

    Develop assessment

    tools and scales

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    4 steps to create TMS

    Evaluate each employee using

    assessment tools

    Evaluate.Evaluate.

    Develop training

    application tools

    Develop training

    application tools

    Develop assessment

    tools and scales

    Develop assessment

    tools and scales

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    4 steps to create TMS

    Create a bench strength summary

    Create individual talentcompetency development forms

    Evaluate.Evaluate.

    Develop training

    application tools

    Develop training

    application tools

    Develop assessment

    tools and scales

    Develop assessment

    tools and scales

    Prepare action

    plans.

    Prepare action

    plans.