3 key tips to drive innovation & productivity how to build
TRANSCRIPT
3 Key Tips to Drive Innovation & Productivity
How To Build Human Capital Capability
EDC@SMF Achieves ISO Certification
an SMF publication \ www.smfederation.org.sg MICA (P) 153/06/2012 Issue 1 2013
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BuILDInG CAPACITy,
DEvELOPInG
CAPABILITy
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Editorial AdvisorsRyan ChiohMichael ChinBirch SioTan Jit KhoonCalvin SohLam Joon Khoi
EditorPatricia Ang
Editorial TeamLiYin Lim
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PublisherSingapore Manufacturing Federation (SMF)2985 Jalan Bukit MerahSingapore 159457Tel: +65 6826 3000Fax: +65 6826 3008Email: [email protected]: www.smfederation.org.sg
SMF Connect is a quarterly magazine by the Singapore Manufacturing Federation (SMF).
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Dear Members
Dear Members,
The comprehensive Budget 2013 will bring about numerous changes to corporations and the economy. There is a greater impetus and urgency for companies to innovate and improve productivity.
The Singapore Manufacturing Federation (SMF) will be organizing a series of talks and dialogue sessions with ministers and government agencies in the upcoming months. This allows members to have a better understanding of the government schemes and views. We invite all members to participate in the many programmes, dialogues and networking sessions conducted by SMF and benefit from them.
At SMF, we champion “innovation-led productivity growth”. Through the Singapore Innovation and Productivity Institute (SiPi), one of our six Centres of Excellence, we provide businesses with productivity resources, customised roadmapping and coaching support to help them implement their specific productivity programmes.
The launch of the Capacity and Capability Development Programme (CCDP) by SMF gives a holistic and comprehensive solution to companies. CCDP aims to create value in the supply chain of the manufacturing community, drive competitiveness and sustain growth by addressing the specific needs of the industry. Through the adoption of a systematic approach to business transformation, CCDP will help enterprises remain viable and competitive.
SMF continues to transform itself from an industry association to a national institution with a strong manufacturing base, while remaining committed to creating value for our members. Armed with sufficient knowledge and the right tools, we believe that every organization will be able to ride the productivity and innovation wave to success. I wish you all the best for 2013.
George HuangPresident Singapore Manufacturing Federation
FOREWORD
Just for SMF CONNECT Readers! 32
CONNECT ExTRA
GlOBAl CONNECTIONSRehabTech Asia 2013 Raises Awareness on Healthcare Services
BeautyAsia 2013 Puts Best Face Forward 27
Forging Closer Ties with Shandong 28
Business Matching in Timor leste
Showcase Your Products to The World 29
Managing WSH Risks at YOUR Workplace 20
Staying Relevant, Staying Competitive 23
NETWORkINGBridging the Gap Way of the Visionary 24
Hear What Our Members Have To Say! 25
C O N T E N T S
CounCil MEMbErS
Executive CommitteePresident Mr George Huang, PBM, DSMAmoy Canning Corporation (S) Ltd
Deputy PresidentMr Michael ChinAsia Pacific Breweries (S) Pte Ltd
Vice PresidentDr Ahmad MagadII-VI Singapore Pte Ltd
Vice PresidentMr Simon LiFeoso Oil (Singapore) Pte Ltd
Vice President Mr Low Beng Tin, BBMOakwell Engineering Limited
Vice President Mr Douglas Foo, PBMSakae Holdings Ltd
Honorary SecretaryDr Moh Chong Tau, PBM Makino Asia Pte Ltd
Honorary TreasurerMr Philip LeeKPMG LLP
Honorary President Mr Renny Yeo, PBM
Mr Sunny Koh, PBMChinatown Food Corporation Pte Ltd
Mr Birch SioConcord Associates Pte Ltd
Mr Valerio NanniniNestle Singapore (Pte) Ltd
Mr Saw Ken WyeMicrosoft Operations Pte Ltd
industry Group ChairmanAutomation TechnologyMr Billy WongMetrohm Singapore Pte Ltd
Building Products & Construction MaterialsMr Rowan TanDORMA Far East Pte Ltd
Electrical, Electronics & Allied IndustriesMr Tay Jih-HsinSwee Hin Power Systems Pte Ltd
Energy & ChemicalsMr Brendan WautersSenoko Energy Pte Ltd
Fire Protection, Safety & SecurityMr Rodney LeeTacam Steel Pte Ltd
Food & BeverageMr Cheong Chung KinWin Sin (Pte) Ltd
LifestyleMs Zhang Jia LinInflo Health Sciences Pte Ltd
Med Tech & Life SciencesMr Alok Mishra Johnson & Johnson Pte Ltd
Metal, Machinery & EngineeringMr John KongM Metal Pte Ltd
Packaging Council of SingaporeMs Annabelle TanBrite Koncept Pte Ltd
NB: In alphabetical order by industry group
Mr Alban KangATMD Bird & Bird LLP
Mr Ryan ChiohFarEastFlora.com Pte Ltd
Mr Tsang Kwan LungGP Batteries International Limited
Mr George Wong, PBMHoclink Systems & Services Pte Ltd
Mr Adam HamidNaina Mohamed & Sons Pte Ltd
Mr Patrick Chang Paclin Office Products Pte Ltd
Mr Tan Boon ChongSchneider Electric Singapore Pte Ltd
Mr Lim Meng WeeSP Consulting (International) Pte Ltd
Mr Wong Weng ThongStarhub Limited
NB: In alphabetical order by company
SMF Secretariat Mr Lam Joon KhoiSecretary-General
Dr Michael TengAssistant Secretary-General
*Information is correct as of March 2013.
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FEATURECapacity & Capability Development for Organisational Effectiveness 08
CONCERNING SMFVisitors to SMF 04
Promoting Workplace Health
EDC@SMF Achieves ISO Certification 06
New Year, New Endeavours 07
COMMUNICATE
Budget 2013 10
Corporate Strategies Come To life 11
Dialogue Sheds light on Industry Sentiment 14
Welcome to the World of Wipes 15
Building Your Human Capital Capability 16
learning Beyond the Classroom 18
Save lives with GS1 Product Recall Solution 19
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CONCERNING SMF
Visitors to SMF
SMF Council members and KOCHAM guests
A joint luncheon networking session with the Senior Committee Members of the korean Chamber of Commerce in Singapore (kOCHAM) was organised by the Singapore Manufacturing Federation (SMF) on the 5th of February 2013. led by Mr. George Huang, President of SMF, the SMF Council and SMF members played host to the kOCHAM delegates, led by Mr. Jung Young Soo, Chairman of kOCHAM.
The session was also graced by the presence of His Excellency Oh Joon, Ambassador Extraordinary and Plenipotentiary of The Republic of korea. Aimed at forging greater understanding and cooperation between SMF and kOCHAM, the networking session was a fruitful event for both parties. “We hope for SMF & kOCHAM to establish good rapport, so that we can establish good manufacturing practices across both regions,” said Mr. Jung.
Mr. George Huang, President of SMF and Mr. Oh Joon, Ambassador Extraordinary and Plenipotentiary of The Republic of Korea
Ms. Josie Tulipano, Executive Director of The American Chamber of Commerce paid a courtesy call to Mr. lam Joon khoi, SMF Secretary-General, on the 7th of February 2013 to discuss possible collaborations between both parties.
The SMF Secretariat together with Ms. Josie Tuliapano, Executive Director of The American Chamber of Commerce and her team
05
CONCERNING SMF
(L-R) Ms. Emmeline Lam, Mr. Aung Latt, Mr. Richard Soh, Mr. Lam Joon Khoi, His Excellency Tin Oo Lwin, President George Huang, Mr. Simon Li
A total of 35 delegates, led by Mr. Shosuke Mori, Chairman of the Kansai Economic Federation were present at the business meeting
A group photo of members from both parties to commemorate the visit, which marked new beginnings and auspicious start to the Lunar New Year
Mr. George Huang, President of SMF, presenting a token of appreciation to His Excellency Tin Oo Lwin, Myanmar Ambassador Extraordinary and Plenipotentiary
Mr. George Huang, President of SMF hosted His Excellency Tin Oo lwin, Myanmar Ambassador Extraordinary and Plenipotentiary on 15th February 2013. His Excellency Tin Oo lwin was accompanied by His Excellency, Mr Aung latt, Minister Counsellor and Mr Min Nyo, Chief of Chancery, of the Myanmar Embassy in Singapore. The meeting served as a fruitful prelude to the upcoming Myanmar Mission organised by SMF in collaboration with the Myanmar Embassy.
Singapore Manufacturing Federation welcomed 35 delegates from the kansai Economic Federation (kankeiren) at its new premises on the 13th of February 2013. Marked as an auspicious start to the New Year, the business visit witnessed active participation between both parties, eager to promote further collaborations and points of cooperation moving forward.
“We signed the MOU with the kansai Economic Federation (kankeiren) on the 17th of March, 1995 to increase trade and business collaborations between kankeiren and Singapore. We feel, however, that a lot more can and should be done,” said Mr. George Huang, President of SMF in his opening address.
Plans to boost cooperation in the future include continued support towards ASEAN Seminar as well as a benchmarking trip to kansai to participate in kankeiren Training.
Mr. George Huang, President of SMF, presenting Mr. Mori with a gold-plated version of the Ascocenda SMF 80th Anniversary Orchid
06
CONCERNING SMF
EDC@SMF First to Achieve ISO 9001 Certification
Promoting Workplace Health
Following the signing of the Mental Health Promotion Pilot Programme MOU between SMF and HPB on 30th November 2012, an addendum to the MOU was inked by Mr. lam Joon khoi, Secretary-General of SMF, Mr. Birch Sio, Chairman of HSSE FC, Dr. Annie ling, Director Adult Health Division and Ms. Raelene Hartman, Acting Deputy Director Centre of Excellence for Healthy Mind on 8th February 2013.
Mr. Lam Joon Khoi, Secretary-General of SMF and Dr. Annie Ling, Director of Adult Health Division, HPB pledging efforts to the Mental Health Promotion Pilot Programme
The MOU will see Singapore Manufacturing Federation join forces with HPB in ensuring smooth operations of the programme
EDC@SMF, supported by SPRING Singapore is the first of five EDC agencies island-wide to achieve ISO 9001:2008 certification.
Over a period of 3-4 months, EDC@SMF took necessary steps towards accreditation, finally receiving the certification on the 3rd of March 2013.
“The ISO 9001:2008 Certification aims to address the various aspects of quality management and contains some of the International Organisation for Standardizations’ (ISO) best known standards. These standards act both as a benchmark and resource for companies and organisations seeking to ensure that their products and services consistently meet customers’ requirements,” shared Secretary-General Mr. lam Joon khoi.
To date, EDC@SMF has assisted more than 17,000 SME cases through a gamut of services including advisory services, seminar outreach and facilitated consultancy projects. With the ISO 9001: 2008 certification in hand, EDC@SMF hopes to provide a more comprehensive range of services bearing the mark of quality that is expected of ISO-certified providers.
The addendum outlines details that will see HPB provide a grant of up to $175,000 for the programme lasting 15 months, as well as advisory services in terms of the programme structure, activities and initiatives. The grant also includes the hiring of a full time programme coordinator to be based at SMF during the term of the MOU, to work with HPB approved consultants and to provide the professional services required to carry out the co-design, implementation and project management.
07
CONCERNING SMF
New Year, New Endeavours
On the 22nd of February this year, SMF House welcomed more than 200 guests, eager to celebrate the lunar New Year as one big family. Organised as a yearly event, the auditorium at SMF House was adorned with lanterns and New Year couplets streaking down the walls, providing the perfect backdrop for guests dressed in traditional Chinese outfits to congregate and network. It was amidst this joyful celebration, that SMF launched the SMF Institute of Higher learning Internship Programme.
launched via the signing of a Memorandum of Understanding (MOU), the Internship Programme is slated to remain in effect for a period of 2 years. During which, SMF Institute of Higher learning will collaborate with various leading organisations to provide students with valuable practical experience.
Through the Internship Programme, students currently enrolled at SMF Institute of Higher learning will be given the opportunity to gain in-depth knowledge of the inner workings of an organisation and receive employment accreditation at the end of their internship.
“Singapore Manufacturing Federation has always been committed to serving the public through our various Centres of Excellence – including SMF Institute of Higher learning, which is one of Singapore’s leading educational providers. By tapping on our extensive membership network, we are able to provide students with practical work experience at various organisations,” said Mr. George Huang, President of SMF.
Organisations that are participating in this initiative include Aago Consulting, Chinatown Food Corporation Pte ltd, Closed-loop Technology Pte ld, Concord Associates Pte
ltd, Deloitte Consulting Pte ltd, Enterprise Development Centre, FarEastFlora.com Pte ltd, Fuji xerox Singapore Pte ltd, Makino Asia Pte. ltd., Planet Asia Pte ltd, Sakae Holdings ltd, Swee Hin Power Systems Pte ltd and Winson Press Pte ltd.
“Not only will the internship give us valuable insights into the working world, we will also be given the opportunity to match theoretical knowledge with practical application,” said Mr Ian lim who is currently undertaking a Bachelor of Science (Exercise & Sports Science) at SMF Institute of Higher learning.
To make an already momentous occasion even more memorable, SMF Council Members and Secretariat, led by President George Huang participated in a traditional drumming session – seen symbolically as drumming away the bad, and ringing in the good. Each beat of the drum also signified the Federation’s efforts to continue to transform itself from an industry association to a national institution with a manufacturing base and membership core.
Council members, staff and guests were then invited to participate in a customary “loh-Hei” session to usher in prosperity and good fortune for all.
Mr. George Huang, President of SMF and representatives of the participating organisations
President George Huang and SMF staff getting ready to “Loh-Hei” SMF council members at the annual Chinese New Year Celebration cum Launch of Internship programme
Benefits of CCDPCCDP can assist your organisation in:
• Diagnosing the gaps and issues that your organisation faces
• Providing a one-stop, holistic and integrated solution
• Identifying the relevant government grants so that you can implement the right solution
• Transferring the required knowledge / know-how to your organisation so that you can set up a training/ competence/ knowledge/ academic centre
08
FEATURE
Capacity & Capability Development for Organisational Effectiveness
Rising business costs, a tight labour market, weakening market demand, stiff competition and the relatively strong Singapore dollar are a few of the challenges faced by Small and Medium Enterprises (SMEs) today.
Introducing the Capacity and Capability Development Program (CCDP)
CCDP is an industry programme by SMF, which aims to provide integrated solutions to assist enterprises with their capacity and capability needs. This programme seeks to align your company’s structure, systems and processes with strategy, enabling inclusive growth in your value-chain community through a series of sustained changes. Offered to both large enterprises and SMEs, CCDP is a holistic programme that focuses on knowledge and skills transfer, execution capabilities and gaps identification to achieve efficiency, profitability and sustainability for your company’s growth in the global marketplace.
By tapping on the existing service offerings already provided at SMF, CCDP aims to strengthen the value chain of manufacturers to bring about organisational transformation. Through a systematic and systemic approach, CCDP helps enterprises sift out key operational and business inefficiencies, as well as raise the quality bar of their suppliers.
This is achieved through 4 phases in CCDP’s Value Chain Approach.
Strengthening the Value Chain
In today’s highly competitive environment, businesses are looking at their capacity and capability models in an effort to boost growth in the global marketplace.
Phase 1 : Capacity & Capability Diagnosis
CCDP first conducts a comprehensive diagnosis of the organisation to identify areas of weakness. This diagnosis covers the broad areas of strategy, structure, systems, processes, technology, people development and customer experience. This phase involves rigorous data analysis to clarify goals and objectives and identify specific changes required to achieve the desired state.
Phase 2 : Developing Capacity and Capability Solutions This phase involves the recommendation of solutions for implementation to achieve better efficiency and alignment of organisation strategy and structure. These solutions are targeted at specific areas of improvement, and come in the form of customised capability development programs, consultancy services or even the setting up of an in-house Capacity and Capability Centre to facilitate knowledge transfer. SMF can facilitate the use of government grants in many of these solutions.
Phase 3 : Enhancing Capacity & Capability SolutionsThis is the integration phase where changes are stabilised and embedded. Adjustments and refinements are made where necessary to enhance the solutions provided. While
About CCDP
Benefits of CCDP
How CCDP works – Value Chain Approach via 4‐Phase Journey
CCDP can assist your organisa0on in:
•Diagnosing the gaps and issues that your
organisa0on faces
•Providing a one‐stop, holis0c and integrated
solu0on to your problems
•Iden0fying the relevant government grants so
that you can implement the right solu0on
•Transferring the CCDP knowledge and know‐
how to your organisa0on so that you can set
up a training/ competence/ knowledge/
academic centre
CCDP can help with the growth and expansion of
enterprises, through the facilita0on of technology
transfer, skills development and knowledge transfer
beyond organisa0onal boundary.
Phase 1 – Capacity & Capability Diagnosis
CCDP iden0fies current gaps within the market and
provides large companies and their value‐chain
partners/SMEs with Capacity and Capability
diagnosis. This diagnosis covers the broad areas of
strategy, structure, systems, processes, technology,
people development and customer experience.
Phase 2 – Developing Capacity & Capability
SoluFons
Following the diagnosis, CCDP recommends solu0ons
for implementa0on. CCDP can facilitate the use of
government grants in many of these solu0ons.
CCDP is an industry programme providing
integrated solu0ons to help companies with
capacity and capability needs. This
programme seeks to align your company’s
systems and processes with strategy, enabling
inclusive growth in your value‐chain
community through a series of sustained
changes. Offered to both large enterprises and
SMEs, CCDP is a holis0c programme that
focuses on knowledge and skills transfer,
execu0on capabili0es and gaps iden0fica0on
to achieve efficiency, profitability and
sustainability for your company’s growth in
the global marketplace.
Phase 3 – Enhancing Capacity & Capability
SoluFons
CCDP enables organisa0ons to achieve a
solid base for con0nuous improvements and
a working manual for future changes. The
benefit of having a standard process is that
the organisa0on can be more certain about
achieving a consistent output.
Phase 4 – PromoFng EffecFve MNC‐SME
Value Chain
CCDP encourages MNCs and local big
enterprises to rope in their SME partners in
a combined effort to facilitate technology
transfer, skill development and knowledge
transfer. Through partnerships between
MNCs and SMEs, CCDP is able to enhance
inter‐firm strategic alliance which translates
to value crea0on for both par0es.
09
FEATURE
In summary, CCDP that provides integrated capacity and capability development solutions for organisations. The organisation achieves maximised profitability, enhanced efficiency for organisations and knowledge transfer. For more information on the Capacity Building and Capability Development Program, please [email protected]
Service Offerings at Singapore Manufacturing Federation (SMF)
Singapore Innovation & Productivity Institute (SiPi) is an approved service provider of the Innovation & Capability Voucher scheme. SiPi focuses on methodology-based learning and strives to help companies through diagnostics, customised roadmapping, project coaching, framework deployment and productivity seminars, benchmarking trips, dialogue sessions and more.
SME Centre@SMF (previously known as EDC@SMF) assists local enterprises to develop their business competencies and adopt best practices in order to enhance their competitiveness in our domestic and global markets. To date, SME Centre@SMF has assisted more than 17,000 SMEs since its establishment in 2005 through a gamut of services including advisory services, seminar outreach and facilitated consultancy projects.
SMF Centre for Corporate Learning, the preferred corporate training and development centre, conducts more than 200 training programmes and trains over 10,000 people annually. SMF CCl actively collaborates with government agencies and has established training centres to deliver nationwide quality programmes.
SMF Institute for Higher Learning, the internationally-recognised educational provider has been committed to providing academic training over the past 10 years. A wide range of graduate, post-graduate and professional qualifications programmes are available.
SMF Standards Development Organisation (SMF SDO) was appointed by SPRING Singapore on April 1, 2011 to administer, promote and develop standards across three committees, namely General Engineering & Safety Standards Committee, Food Standards Committee and Biomedical Standards Committee.
GS1 Singapore Limited is a not-for-profit organisation established in 1987 to implement and administer the global standards used in many industries .
effectiveness and efficiency (E&E) are typically the key focusses of an organisation, a forward looking organisation while focusing on the E&E paradigm must also focus on the second paradigm of Capacity to Change (C2C). The C2C paradigm deals with current complexities that might impact the future survival of an organisation. CCDP adopts an accelerated approach to enable organisations to achieve a solid base for continuous improvements for future changes. The benefit of having a standard process is that the organisation can be more certain about achieving a consistent output from the process.
Phase 4 : Promoting effective MNC-SME value chain CCDP encourages Multinational Corporations (MNCs) and local big enterprises to rope in their SME partners in a combined effort to facilitate technology transfer, skill development and knowledge transfer. Through collaboration between MNCs and SMEs, CCDP is able to enhance inter-firm strategic alliance which translates to value creation for both parties.
Budget 2013 Reinforces the Need for Productivity and Innovation
Budget 2013 highlighted the need for Singapore businesses to be innovative and productive. The GDP growth in 2013 for Singapore is expected to remain modest at around 1% to 3%. The slowdown is partly due to global cyclical factors whereby manufacturing is one of the affected sectors. This situation is further aggravated by the maturity of our economy and slow growth in our labour force.
Innovation and productivity have always been at the forefront of the manufacturing industry. “Notwithstanding the high level of productivity in the manufacturing sector, there is a need for manufacturers to achieve greater innovation and productivity in order to stay competitive and to achieve long-term sustainable growth. SMF will continue to support this growth through Singapore Innovation and Productivity Institute (SiPi), one of SMF’s six Centres of Excellence,” commented Mr. George Huang, President of SMF.
Singapore is in the midst of undergoing a new phase of transformation with a need to step up productivity improvement and to reduce the wide gaps in efficiency between the different sectors of the economy. Currently, apart from Japan, Singapore’s manufacturing and transport sectors are well ahead in productivity compared to other Asian regions. However, Singapore still lags behind other global leaders.
“The global manufacturing landscape is being redefined by disruptive technologies such as robotics and 3D printing and business models involving mass customisation and use of manufacturing analysis. We must keep up with these
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developments to ensure that Singapore remains a key global centre for advanced manufacturing,” said Deputy Prime Minister Tharman Shanmugaratnam.
Minister Tharman also announced that EDB will set aside $500 million over the next 5 years to support a “Future of Manufacturing” Plan. This includes working with key industry partners, universities, polytechnics and Research institutes to test-bed new technologies and develop applications that can be commercialised and tapped on by our firms, including our SMEs.
With the “Future of Manufacturing” plan in mind, SMF will be in further discussions with the relevant government agencies on how SMF can contribute significantly towards the successful implementation of the plan.
The increase in foreign worker levies and qualifying salary for S Pass holders will have an immediate impact on business costs. SMF acknowledges the assistance provided by the Government through the various incentives. However, manufacturers will still face challenges in attracting and retaining workers in this sector. In addition, the pace of transformation will also be a major challenge and concern to manufacturers.
“Manufacturing remains a significant pillar of Singapore’s economy. The budget offers significant incentives for manufacturers to strengthen the value chain to stay relevant in the new economic landscape,” concluded Mr. Philip lee, Honorary Treasurer of SMF.
SMF Council members were present for a combined viewing of the Budget 2013 announcement
One of the strategic thrusts of Budget 2013 will see EDB setting aside $500 million over the next 5 years to support a Future of Manufacturing plan
COMMUNICATE
Corporate strategies come to life at “The Maven Series”
Have you encountered a “maven” who is a trusted expert in a particular field who is ever-willing to share his knowledge with others? On the 5th of February 2013, SMF Institute for Higher learning launched “The Maven Series” to enable students to engage and learn from the experts in the corporate world. “The Maven Series” can also be seen as a combination of “manufacturing” and “venture”.
At the inaugural session, Dr. Moh Chong Tau, CEO of Makino Asia Pte. ltd, spoke on the topics of business strategy and company vision, highlighting the importance of aligning core strategy with long term vision. “A company’s vision is for the long term; whereas its mission is the call-to-action. Where some might be callous in this regard, we at Makino have carefully crafted and re-defined our vision and mission,” he said.
Participants were also treated to first-hand glimpses of the corporate values and culture at Makino Asia Pte. ltd. A firm believer of life-long learning, Dr. Moh extolled the curriculum offered at SMF Institute of Higher learning. “My philosophy for my staff is for them to pursue continuous learning as working adults. One of them, a graduate from SMF Institute, found the programme to be flexible with high faculty involvement in teaching. I find these qualities important in meeting the continuous learning needs of working adults,” he concluded.
Designed as an on-going effort to create a platform for students to network with distinguished leaders, and to learn beyond the confines of a classroom, the session proved to be fruitful for many.
“The Maven Series proved to be a great session for me, as it provided me with the rare opportunity to hear from a distinguished leader as Dr. Moh himself, on his strategic vision and insights into the corporate world. This goes
beyond anything they can teach you at school, or even in textbooks. It was certainly very beneficial to me, as it provided me with an added dimension with which to assess my current undertakings,” shared Nigel Goh, a student at SMF Institute.
“The Maven Series” will be held every month at the Singapore Manufacturing Federation (SMF) House. For more information, please feel free to visit www.smf.edu.sg
Dr. Moh Chong Tau, CEO of Makino Asia Pte Ltd was a source of inspiration for Nigel Goh, participant of The Maven Series, and student at SMF Institute
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COMMUNICATE
“The Maven Series proved to be a great session for me, as it provided me with the rare opportunity to hear from a distinguished leader as Dr. Moh himself, on his strategic vision and insights into the corporate world.”
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COMMUNICATE
Dialogue Sheds Light on Industry Sentiment
With the rising foreign worker levies and stringent labour policies, businesses now face challenges in deciding between raising productivity through change and innovation, as compared to producing more, with continued reliance on foreign workers.
The importance of productivity was further emphasized by Mr. Tharman Shanmugaratnam, Deputy Prime Minister and Minister for Finance at the Business Excellence Awards last November 2012. “Productivity growth is the only way we can get this positive-sum game between wages and profits,” he stressed.
To identify current gaps in the marketplace today, the Singapore Innovation and Productivity Institute (SiPi) recently organised a Think Tank Dialogue Session. “Productivity brings us to where we are; innovation brings us to where we want to be,” stressed Mr. Valerio Nannini, Chairman of the SiPi Board of Advisors in his opening speech.
Alluding further to the need for a change in mind-set, Mr. Nannini shared four key strategies to drive business innovation thinking: 1. leading through objectives and goals: setting the vision
and SMART objectives2. Championing continuous improvement: systematic
analysis of processes to improve methods3. Building business partnerships: horizontal interaction
and communication between people4. Facilitating learning: learning as a life-long process,
and a necessity in the marketplace.
At a break-out discussion conducted later on in the day, participants were encouraged to deliberate on root causes reflected in the five categories of People, Processes & Systems, Product, Market and Policies. A quick study from the feedback
pointed to the top 3 areas that were pertinent in driving innovation and productivity growth:
1. Address the lack of leadership and supportive culture within enterprises
2. Mitigate the fear of risks to explore and embrace change within enterprises
3. Foster and celebrate an open and innovative climate and culture in the industry
“The event was an excellent platform to share experiences and views cross-industry, organisation size and nature,” said Mr. lee Siew kit, Vice President-IT Services of Singapore Airport Terminal Services (SATS).
“The dialogue session witnessed active participation and vigorous discussion. I am excited to see these ideas come-to-life. It is also of utmost importance to us that the participants (and
their respective companies) receive the assistance they require. SiPi would like very much to be able to help them on their path to restructuring,” concluded Mr.
Nannini.
Launched in October 2012, SiPi champions innovation-led productivity growth, and is dedicated to help companies in their productivity and innovation journey. SiPi focuses on methodology-based learning and strives to help companies through diagnostics, customised roadmapping, project coaching, framework deployment and productivity seminars, benchmarking trips, dialogue sessions and more.
1 http://www.mom.gov.sg/newsroom/Pages/SpeechesDetail.aspx?listid=419 SpeechesDetail.aspx?listid=4192 Frost and Sullivan Research on SME Manufacturing, 2010
A group shot of participants and Mr. Nannini at the conclusion of Think Tank Dialogue 2013
Mr. Valerio Nannini sounded the call for companies to drive innovation and entrepreneurship in Singapore in his opening address
Groups were divided into the five categories of People, Processes & Systems, Product, Market and Policies, and tasked with identifying gaps in the marketplace accordingly
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Welcome to Kleen-Pak’s World of Wipes
Founded in 2003, Connect traces the evolution of Kleen-Pak over the past decade, and gains insight into how the local brand has been a beneficiary of the government’s productivity drive.
Widely regarded as industry leaders in the field of hygienic products, kleen-Pak has over a hundred products in its portfolio. This includes six house-brands such as Bello, MyGenie, and kleen-Up to name a few. Mr. Tan Hock khim, Managing Director of kleen-Pak and Mr. Tan Hock Thye, Director of kleen-Pak actively participate in domestic and international exhibitions, expanding its brand presence beyond our local shores.
In the light of an increasingly challenging business environment, things haven’t always been as easy. “kleen-Pak has the same set of challenges as manufacturers around the world, namely operating costs, labour costs, rental costs and increasing wages,” explains the younger Mr. Tan. He further adds that “the strong Singapore Dollar indirectly translates to higher expenditure on our side.”
Thus, the impetus to raise productivity was born. Having been introduced to EDC@SMF at the Asia Productivity Organisation Seminar in October 2011, the brothers invited Winston, a representative of EDC@SMF to conduct a strategic review and IMPACT assessment.
“EDC@SMF identified productivity as one of our key implementation areas, and introduced us to the Inclusive Growth Programme (IGP). At that time, we had a semi-automatic line, which required a lot of human labour. Through the assistance of EDC@SMF, we successfully tapped on IGP, and received funding for our newly automated line,” said Mr. Tan.
The automated line was completed and installed last December. Although there was resistance initially from the mature workers, the brothers quickly realised that the new line effectively reduced both the number of man hours as well as the amount of physical labour required. “Previously, we had limited capacity because of the semi-automated line. With the new line, we have been able to increase capacity by about 40% on average. We are also able to carry out multi-functions which translate into a reduction of set-up time of close to 60% on average.”
Going forward, plans to look into the upskilling of workers to further enhance job scopes are in the pipeline. “We definitely welcome further collaborations with EDC@SMF, especially if there are new schemes and grants.”
For more information , please kindly contact EDC@SMF at 6826 3020 or log in to www.edc-smf.sg
“With the new line, however, we have been able to increase capacity by about 40% on average.”
- launched in August 2010- Funding capped at up to S$150,000 per project and
S$500,000 per company
- More than 540 projects on job redesign, improved
work processes, automation, as well as best sourcing
initiatives.
- 8,000 workers have benefitted so far (as at June 2012)
- Increased funding to S$100 million to upgrade
100,000 workers by 2015
A look at the Inclusive Growth Programme in numbers
(L-R) Mr. Tan Hock Khim, Mr. Tan Hock Thye, Managing Director and Director of Kleen-Pak respectively, with Mr. Winston Kum, representative of EDC@SMF
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Building Your Human Capital Capability with SMF Centre for Corporate Learning
SMF Centre for Corporate Learning (SMF CCL) is one of Singapore’s leading training providers with more than 46 years of experience in conducting productivity
improvement, manufacturing-related, thought-leadership and personal development programmes. At SMF CCL, we aspire to be the organisation that helps transform your people into valuable assets. Meet Mr. Chan Kai Cheong and Mr. Koh Chee Beng, two of our very own Productivity Managers who are passionate about their roles in helping local SMEs and MNCs achieve productivity improvement and beyond.
Q: What are the common problems faced by companies these days?A: For MNCs, they are always looking at process improvement, to streamline the processes and achieve cost-savings. For SMEs, due to manpower shortages, their main concern is to maximise the available manpower for output.
Q: What are the steps taken to help these companies achieve maximum productivity?A: We will meet with them to understand their current situation and to analyse the available data. Following which, we will introduce the lEAN concept as a means of helping these companies eliminate the 8 Deadly Wastes to improve their workflow. We will train the project team on how to utilise lean tools, analysis charts and productivity methodologies to produce data as well as suggest key improvement areas.
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Q: How complex is it for SMEs or MNCs to embark on productivity improvement programmes?A: For MNCs, they are usually exposed to the various productivity improvement programmes, however, there is no systematic flow in place, which indirectly hinders the realisation of results. As for SMEs, they usually have fewer resources, and a tighter deadline, which makes it challenging for the company to adhere to the timeline allocated. Nevertheless, we are happy to report that all the companies that have embarked on our productivity programmes have achieved 20% productivity improvement on average.
Q: What is the most memorable project you have encountered?A: Our most memorable project would be Rohag Singapore for SME QIANG programme. The management showed strong willingness to change their existing processes by adopting lean methodology into their company culture. This resulted in a 20% increase in machining hours per month. As for the CPI Manager programme, ADM Cocoa also showed tremendous commitment in acclaiming productivity. The company managed to improve on their Overall Equipment Efficiency, achieving 20% improvement in productivity. By adopting enhancements to their GMP and SOP procedures, the company has materialised more than $13.5k saving in annual expenses.
To know more on SME QIANG (Quality Initiatives to Assist, Nurture and Grow) and WSQ Certified Productivity & Innovation Manager (CPI Manager) training programmes, please contact 6826 3100 or email [email protected]
Zap the QR Code todownload our new 2013Training Calendar.
17
“The SME QIANG programme has helped our company understand actual operation processes. The programme has allowed the team to conduct work studies to identify counter-productive activities. With the help of the consultants at SMF, the team analysed the set-up time of machinery and redesigned the work process to maximise the utilisation of labour and machine resources. As a result, there was an increase in productivity, from 10,000 machining hours per month to 12,000 machining hours per month.”
Mr. Lee Kong PengManaging Director of Rohag Singapore Pte ltd
“The CPI Manager training programme has given our employees the opportunity to pick up new skills in measuring the Overall Equipment Efficiency (OEE) with the objective of improving productivity. Besides achieving the productivity goal, the course has also improved cross-functional communication as members of the programme were drawn from the production, finance, QA, supply chain, technical support and commercial departments. Evidently, productivity does not only come from OEE but also from improved communication across the different departments.”
Mr. Yeong ChyeManaging Director of ADM Cocoa Pte ltd
1 Overproduction
2. Waiting
3. Transportation
4. Processing
5. Inventories
6. Motion
7. Defects
8. Unused People Skills
Did You Know?
The DeadlyWastes8
*Source: APICS (The Association for Operations Management)
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“I hope more companies will embark on the productivity
improvement programmes, to discover how Lean Six Sigma can bring significant
improvements to the company -- be it in the system processes, operations or cost-savings.
As long as the company continues to seek and develop new ideas, the business will be able to
adapt in this volatile economy and expand further. We are happy to be able to contribute
to drive productivity on a national level.” – Mr. Chan Kai Cheong
SMF Productivity Manager
“Having completed more than 50 productivity improvement
projects, our next mission is to deploy and apply the Lean Six Sigma concepts
successfully across the non-traditional manufacturing sectors, such as the service industry, food manufacturers, F&B and
cleaning industry.”– Mr. Koh Chee Beng,
SMF Productivity Manager
Learning Beyond The ClassroomWhile her peers deliberated on various tertiary education providers, Kai Qi wanted an educational experience that was more. She desired for a holistic education, which would help her develop both academic knowledge and practical skills applicable in the field of her choice. Her choice turned out to be SMF Institute of Higher Learning.
“I was introduced to the school by a friend who was a student at SMF Institute of Higher Learning. I was impressed with the degrees conferred by Murdoch University available at SMF, and attracted even more by its convenient location.”
Having graduated from Saint Andrews Junior College, the avid photographer since young wanted to embark on a course that would lead her closer to her dreams.
“I’ve always had a passion for writing and photography, and even joined my Secondary School’s Photography club and entered a series of photography competitions from a young age. Hence I chose to major in PR and Journalism, knowing that both involve a considerable amount of writing and photography modules.”
Listing the Newsroom module as one of her favourites, Kai Qi is exuberant when asked to describe her experience as a student at SMF Institute of Higher Learning. “We were treated like journalists and given strict deadlines. Through the Newsroom module, I had the opportunity
of conceptualising an article from scratch. I was also responsible for conducting interviews and collecting the requisite information needed to complete it.”
“I was also involved in Project Reach, whereby my team had to design a proper public relations plan for the bone marrow donation programme. In the two months that we worked with them, we devised a brochure, video and even joined them in their donation drives, eventually becoming donors ourselves. It was both enriching and rewarding, especially when we were awarded third place in the competition.”
Citing the conducive learning environment as a crucial plus point, Kai Qi is also quick to attribute her enjoyable educational journey to supportive lecturers and friends.
“Having to work closely with my classmates for projects and assignments has definitely helped me foster close relationships with them,” she explained, adding further that “it was eventful and fulfilling to many of us, as we did not expect to have the opportunity to do what most of our peers in other schools can only dream of.”
It is fitting then, that when asked to describe her time at SMF Institute of Higher Learning, Kai Qi responds almost immediately, “It was a life-changing experience for me.”
Kai Qi (second from
right, top row) and
fellow participants at the
Bone Marrow Donation
Programme
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18
Save lives with GS1 Product Recall Solu5on
European spring of 2011, 4,000 fell ill and 50 lost their lives as a result of Egyp:an contaminated seeds introduced into the EU market. In the United States, 48 million cases of food-‐borne illnesses are reported yearly, resul:ng in 150,000 hospitalisa:ons and 3,000 deaths Could all this be either mi:gated or avoided at all? The answer is yes and GS1 is the key.
The current dynamic and fast-‐growing global food trade is genera:ng massive safety concerns worldwide. This trend makes it impera:ve to enable all supply chain stakeholders to implement more effec:ve product recall processes and no:fica:ons by sharing key informa:on about food supply chains.
In the US every year there are 48 million cases of food-‐borne illnesses which could be avoided.
GS1 Product Recall solu:on provides an answer to current food safety concerns complemen:ng the already exis:ng GS1 Traceability standards. Thus, GS1 helps companies meet regulatory requirements and provide consumers with safe food.
Countries such as the United States of America, Australia and Canada have adopted GS1-‐standards-‐based Product Recall systems. They understand that as global food trade expands, the subject of food safety is a growing concern among consumers.
GS1 offers ad-‐hoc solu:ons by providing necessary food related informa:on, helping retailers expand their businesses while protec:ng the lives of consumers. Please kindly visit www.gs1.org to learn more about GS1 Product Recall solu:ons. To learn more about the Traceability standards, please contact GS1 Singapore [email protected]
Get your Barcode Verified Verifica:on helps ensure that all printed symbols scan every :me It is important to ensure that you are prin:ng good bar
codes on your product packaging or labels. A bar code that does not scan creates addi:onal problems to trading partners. This results in wastage of :me and money. There are many reasons why a barcode fails. The most common being: insufficient height of barcode; insufficient Quiet Zone*; symbol too small; or poor quality prin:ng.
With the bar code verifica:on service provided by GS1 Singapore, you will receive a GS1 Singapore Verifica:on Report. This indica:on highlights inadequacies in the bar code and, if necessary, recommenda:ons to rec:fy the problem. This ensures that your barcode scans accurately.
For more informa:on on the bar code verifica:on service and to download the applica:on form for the GS1 Singapore Bar Code Verifica:on Report, please visit www.gs1.org.sg or call Ms Joy Lee at 6826 3080.
GS1 Verifica5on Report Pricing Details
Registered Users: Up to 5 free verifica:on reports per year Members: $30 + 7% GST Non-‐Members: $150 + 7% GST per report
* Quiet Zone refers to the solid, light area to the le4 and right of the barcode
*Quiet Zone refers to the solid, light area to the left and right of the barcode
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Get your Barcode Verified
In the European spring of 2011, 4,000 fell ill and 50 lost their lives as a result of Egyptian contaminated seeds introduced into the EU market. In the United States, 48 million cases of food-borne illnesses are reported yearly, resulting in 150,000 hospitalisations and 3,000 deaths.
Could all this be mitigated? The answer is yes and GS1 is the key.
The current dynamic and fast-growing global food trade is generating massive safety concerns worldwide. This trend makes it imperative to enable all supply chain stakeholders to implement more effective product recall processes and notifications by sharing key information about food supply chains.
GS1 Product Recall solution provides an answer to current food safety concerns complementing the already existing GS1 Traceability standards. Thus, GS1 helps companies
meet regulatory requirements and provide consumers with safe
food.
Countries such as the United States of America, Australia and Canada have adopted GS1-standards-based Product Recall systems. They understand
that as global food trade
“My bar-code won’t scan!“ is a common issue encountered at retail point-of-sale. It is important to ensure that you are printing good bar codes on your product packaging or labels. A bar code that does not scan creates additional problems to trading partners. This results in wastage of time and money.
There are many reasons why a barcode fails. The most common being: insufficient height of barcode; insufficient Quiet Zone*; symbol too small; or poor quality printing.
With the bar code verification service provided by GS1 Singapore, you will receive a GS1 Singapore Verification Report. This indication highlights inadequacies in the bar code and, if necessary, recommendations to rectify the problem. This service ensures that your barcode scans accurately.
expands, the subject of food safety is a growing concern among consumers.
GS1 offers ad-hoc solutions by providing necessary food related information, helping retailers expand their businesses while protecting the lives of consumers.
Please kindly visit www.gs1.org to learn more about GS1 Product Recall solutions.
To learn more about the Traceability standards, please contact GS1 Singapore at [email protected]
GS1 Verification Report Pricing Details
Members: $30 per item verified (Before GST)
Non-Members: $150 per item verified (Before GST)
Save lives with GS1 Product Recall Solu5on
European spring of 2011, 4,000 fell ill and 50 lost their lives as a result of Egyp:an contaminated seeds introduced into the EU market. In the United States, 48 million cases of food-‐borne illnesses are reported yearly, resul:ng in 150,000 hospitalisa:ons and 3,000 deaths Could all this be either mi:gated or avoided at all? The answer is yes and GS1 is the key.
The current dynamic and fast-‐growing global food trade is genera:ng massive safety concerns worldwide. This trend makes it impera:ve to enable all supply chain stakeholders to implement more effec:ve product recall processes and no:fica:ons by sharing key informa:on about food supply chains.
In the US every year there are 48 million cases of food-‐borne illnesses which could be avoided.
GS1 Product Recall solu:on provides an answer to current food safety concerns complemen:ng the already exis:ng GS1 Traceability standards. Thus, GS1 helps companies meet regulatory requirements and provide consumers with safe food.
Countries such as the United States of America, Australia and Canada have adopted GS1-‐standards-‐based Product Recall systems. They understand that as global food trade expands, the subject of food safety is a growing concern among consumers.
GS1 offers ad-‐hoc solu:ons by providing necessary food related informa:on, helping retailers expand their businesses while protec:ng the lives of consumers. Please kindly visit www.gs1.org to learn more about GS1 Product Recall solu:ons. To learn more about the Traceability standards, please contact GS1 Singapore [email protected]
Get your Barcode Verified Verifica:on helps ensure that all printed symbols scan every :me It is important to ensure that you are prin:ng good bar
codes on your product packaging or labels. A bar code that does not scan creates addi:onal problems to trading partners. This results in wastage of :me and money. There are many reasons why a barcode fails. The most common being: insufficient height of barcode; insufficient Quiet Zone*; symbol too small; or poor quality prin:ng.
With the bar code verifica:on service provided by GS1 Singapore, you will receive a GS1 Singapore Verifica:on Report. This indica:on highlights inadequacies in the bar code and, if necessary, recommenda:ons to rec:fy the problem. This ensures that your barcode scans accurately.
For more informa:on on the bar code verifica:on service and to download the applica:on form for the GS1 Singapore Bar Code Verifica:on Report, please visit www.gs1.org.sg or call Ms Joy Lee at 6826 3080.
GS1 Verifica5on Report Pricing Details
Registered Users: Up to 5 free verifica:on reports per year Members: $30 + 7% GST Non-‐Members: $150 + 7% GST per report
* Quiet Zone refers to the solid, light area to the le4 and right of the barcode
Verification helps ensure that all printed symbols scan every timeFor more information on the bar code verification service and to download the application form for the GS1 Singapore Bar Code Verification Report, please visit www.gs1.org.sg or call Ms. Joy lee at 6826 3080.
Save lives with GS1 Product Recall Solution
In the US every year there are 48 million cases of food-borne illnesses which could be avoided.
Managing WSH Risks at YOUR workplaceThe Workplace Safety and Health (WSH) Act states that both employers and employees have a duty to manage workplace risk. As risk control measures can only be developed for hazards that have been identified, risk assessment (RA) must begin with rigorous hazard identification. Hazard identification is best done on-site, led by management with strong participation from workers who understand the work environment best.
The law does not expect all WSH risks to be eliminated, but it does require companies to implement risk control measures to protect all persons at work as far as “reasonably practicable”. An action is deemed practicable when it is capable of being done. Whether it is also reasonable takes into account the following: the severity of any injury or harm that may occur, the likelihood of the injury or harm occurring, how much is known about the hazard and the ways to eliminate, reduce or control it, and the availability, suitability and cost of the safeguards.
RA must be conducted to address the WSH risks posed to any person who may be affected by the work activity before commencing work. RA allows for the identification of workplace hazards, and the implementation of reasonably practicable risk control measures, to prevent unsafe work conditions from escalating into accidents and injuries.
Guidance on workplace risk management and its implementation are available in the Code of Practice on WSH Risk Management.
Managing WSH in the Metalworking IndustryIn October 2012, the WSH Council published a new WSH Guideline entitled “Managing Safety and Health for Small and Medium Enterprises (SMEs) in the Metalworking Industry”. The guide outlines key areas metalworking companies can look into to make WSH an integral part of daily operations.
Strategies covered in the guide include:
• Obtaining Commitment from Management
• Complying with WSH Rules and Regulations
• Managing WSH Risk
• Raising WSH Competencies
• Communicating WSH Policies and Procedures
• Implementing Safe Work Procedures and Risk Controls
• Measuring WSH Performance
• Building Risk Management (RM) Capability via bizSAFE
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Guide to Risk Management (RM) for Metalworking SectorFor detailed guidance on the RM process, metalworking companies may refer to the “Step-by-Step Guide to RM for Metalworking Sector” available at the Workplace Safety and Health Council’s website. The Guide highlights the roles and responsibilities of an employer, a manager and an employee in managing WSH risk, and explains the difference between a RM team and a RA team. The risk assessment form is introduced together with guidance on how the Risk Prioritisation Number (RPN) is computed and assessed to determine if the risk level is acceptable or if additional control measures are required to lower the risk associated with the work activity.
In particular, metalworking companies may also refer to Appendices A – E in the guide as a reference when carrying out risk assessment. There are also three Risk Assessment
This article is brought to you by the Workplace Safety and Health Council (http://www.wshc.sg).
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Go Online! Electronic Certificate of Origin is also available at www.certoforigin.com
About us
Express service on-site Endorsement of CO within 20 minutes Extension of operating hours Photocopy services
Typing services (only applicable for CO form)
ContactMrs. Linda Khoe (Manager)Tel: 6826 3066 E-mail: [email protected]
Ms. Christie Chua
Tel: 6826 3067
E-mail: [email protected]
Fax number: 6826 3022
“We are committed to deliver fast and qualityservices at a competitive rate to our customers.”
Certificate of Origin (CO) Electronic Certificate of Origin (ECO) ••
••••
CERTIFICATE OF ORIGIN SERVICE
SMF
Singapore Manufacturing Federation is authorised by Singapore Customs, pursuant to Regulation 23 of Imports and Exports Regulations (Cap. 272A, R1, 1999 ed.) to issue both
Singapore ManufacturingFederation
since 1932
Want to knowwhat is inside?
Scan the QR Codefor more information
New Operating HoursMonday to Friday, 9.00am to 5.00pm(Including lunch hours)
Collection point:SMF CO’s office2985 Jalan Bukit Merah S(159457)
Website: http://www.smfederation.org.sg/co
There are also three Risk Assessment animation Videos for the following work situations common in the metalworking sector:
• Mechanical lifting• Machine Operation Maintenance • Working in Noisy Environment
The animations are free for download and may be used as part of safety training to encourage workers to always carry out simple “look, Think, Do” risk assessments before starting work.
Appendix A: Typical Metalworking Process Flow
Appendix B: Inventory of Work Activities for Metalworking
Appendix C: Typical Metalworking Hazards
Appendix D: Possible Control Measures for Metalworking Activities
Appendix E: Hierarchy of Controls (with examples for metalworking)
Staying Relevant, Staying Competitive
In the New Year ahead, the Electrical, Electronics & Allied industries Industry (EEAI) Group plans to launch a series of initiatives, to enhance communication between its members.
In an effort to remain relevant to the needs of the sector, the EEAI Industry Group under the Singapore Manufacturing Federation (SMF) aims to provide a platform for its members to network, share, contribute and influence trends and developments that are in line with the current times.
To enhance communication between all its members, the EEAI Industry Group will be drawing up a series of networking sessions, and engaging various media platforms as a vital channel of communication. This will allow members to:
• Voice their concerns on standards that might be affecting their businesses;
• Promulgate change and trend of standards;• Assist in generating standards for new developments
“Participation in the Industry Group (IG) committee is a good platform to voice business issues and meet industry peers, from which networking and the exchanging of ideas brings tremendous value. The seminars and talks held by SMF enables members to gain insight into business trends, government policies and industry standards. As Chairman of the EEAI Industry Group, I would like to extend a warm invitation to industry members to join SMF and actively participate in the EEAI Industry Group,” added Mr. Tay Jih-Hsin, Chairman of the EEAI Industry Group.
As one of the largest industry groups under SMF, the EEAI Industry Group has plans to engage its membership base. This will not only help members to identify who’s who in each respective area, but also to gain better insight into various organisations their respective practice standards and product standards in the electrical and electronics context.
“The importance of standardization is key to the success of the company. As a result of my involvement in International Standardization meetings, my company has been able to develop new products to comply to the latest existing standards. I am also kept abreast of the latest development in standards, which translates to savings for the company. I hope to see more SMEs become involved in standardization work as it would definitely benefit their businesses,” said Mr. Tan Boon Chong, General Manager, Standardization and Certification of Schneider Electric.
The EEAI Industry Group is able to leverage on the extensive network of the Federation, to achieve greater reach across the sector of industries that are crucial to Singapore’s Gross Domestic Product (GDP) growth.
Consumer Electrical & Electronic Products (CEEP)
Industrial Electrical & Electronic Products (IEEP)
Information, Communication & Technology (ICT)
Supporting Industries Services (SIS)
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104
79
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Classification of EEAI IG MembersMembership Size: 224 (as at 8 February 2013)
Ordinary Business Member: 139 General Business Member: 78 Interim Member: 5
Member of Standing: Associate Member: 1 (II-IV Singapore Pte ltd)
Association Member: 1(Singapore Surface Finishing Society)
“I hope to see more SMEs become involved in standardization work as it would definitely benefit their businesses.”
For more information, please kindly [email protected] or [email protected]
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“As a member, I also enjoy great support and assistance from the various Centres of Excellence.” – Mr. Chau Tak Vui
How has SMF facilitated work operations – both locally and globally?SMF maintains a very good and close relationship with the Singapore Government, as well as various government agencies. This facilitates smooth and effective communication between SMF members and the agencies. As a representative of the local manufacturing community, SMF is active in organising networking sessions and trade missions. This is especially useful for companies looking to venture into other markets. Apart from that, the staff at SMF are very experienced, knowledgeable and helpful.
Please tell us more about your role in the China Petrochemical Industry Conference 2013.I liaise between CNCIC and the main players in the chemical industry (including various chemical-related associations in Singapore and around the region). I am also helping to chair the SMF’s E&C Task Force to liaise with CNCIC so as to ensure closer cooperation between both parties.
NETWORkING
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Way of the Visionary
Simplex Pte Ltd. has been a member of Singapore Manufacturing Federation (SMF) since 1994.
How have you benefitted from being a SMF member?We joined SMF with the sole intention of leveraging on the association’s membership network. Not only do we get to network within the Metal, Machinery and Engineering (MME) Industry Group and intra IGs, we are also more aware of Government grant schemes through SMF’s tie-ups with various IGs. During the financial crisis in 2007, we managed to tap on bank-managed loan schemes, and emerged practically unscathed. We have also utilised various Government grants to upgrade both our computer hardware and machineries software. Apart from that, our workers are also involved in the BizSafe programmes and Productivity programmes.
You are widely recognised as a visionary in your sector, what is your vision moving forward?We have to recognise that we are in a high cost operating environment, and labour cost is a big factor. From a macro point of view, Singapore is not in a position to fight with third world countries, even if we continue to
rely on foreign labour. Therefore, local companies have to move up the value chain. For Simplex Pte Ltd., we have plans to foray into Myanmar and Mongolia whilst maintaining operations in Malaysia, Vietnam, China and Hongkong.
As Second Deputy Chairman of MME IG, what are your plans for this Industry Group?MME IG is now headed by a capable Chairman, Mr. John Kong. I would like to assist him to drive programmes which are worthy of our attention. Concurrently, we also need to develop the younger generation from within the MME IG committee, and to attract more members into our fold. The MME IG has also planned various get together programmes, including talks by experts in various fields, and networking sessions with Government agencies. I believe there are also plans to organize social events for members.
Dr. Lim Chee Song, Managing Director, Simplex Pte Ltd.
Bridging the Gap
Tell us about your decision to join SMF.McKinn joined SMF in January 2011. At that time, I was introduced to Mr. Simon Li, Chairman of the Energy & Chemicals (E&C) Industry Group, who extended an invitation for me to join the industry group. Having been in the chemicals industry for 25 years, it has always been my wish to share my experience and contribute to the chemical industry in Singapore.
How have you benefitted from being a SMF member?Through the E&C industry group, I have had the privilege of working with many dedicated and committed SMF directors and Industry Group members. As a member, I also enjoy great support and assistance from the various Centres of Excellence. SMF consistently organises seminars, workshops and networking sessions, through which I have benefitted greatly. SMF also allows me to give back to society, by sharing my business experiences with members and the community alike.
Mr Chau Tak Vui, Managing Director, McKinn International Pte Ltd.
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NETWORkING
SMF welcomes you!SMF is pleased to welcome the following new members* as part of our family.
Be part of SMF today. Email us at [email protected] for enquiries or log on to www.smfederation.org.sg for more information and the application form.
*listed in alphabetical order and accurate as of February 2013.
SMF connects businessesBe a member of SMF today
Join SMF’s exhibitions and missions to reach out to potential business partners, network with like-minded members at our events or take up any of our services from our six Centres of Excellence.
Visit www.smfederation.org.sgfor the full list of benefits and privileges or email us at [email protected] for enquiries.
Christopher LimTigernix Pte. Ltd.
1. Aglow Aesthetics Pte ltd
2. Asahi Intecc Co. ltd Singapore Branch
3. Ascend Industries Pte ltd
4. Attc (Asian) Pte ltd
5. Ause Technologies Pte ltd
6. Cable & Wireless Worldwide (Singapore)
Pte limited
7. CME Pte ltd
8. Confec Foods Singapore Pte ltd
9. Creativeans Pte ltd
10. Crystal Jade Bakery (Tgs) Pte ltd
11. CSS Industrial Pte ltd
12. DH Regsys Pte ltd
13. Dotted line Designs Pte ltd
14. E&E Victory Private limited
15. Ectivise Pte ltd
16. Elmich Pte ltd
17. Evercare Innovation
18. Ferrero Asia ltd (Singapore Branch)
19. Ge Betz Singapore Pte ltd
20. Gronsedt Asia Pte ltd
21. Ha Ha Food Pte ltd
22. Hairizon Trading (Singapore) Pte ltd
23. Herbal Empire Pte ltd
24. Intelorg Holding Pte ltd
25. International Plant & Equipment Pte ltd
26. Izest Pte ltd
27. Jones Collection
28. kromax South Asia Pte ltd
29. liang Yi Tang International Pte ltd
30. Mandarin Opto-Medic Co Pte ltd
31. Mars Foods, Inc., Singapore Branch
32. Mikron Singapore Pte ltd
33. Namco Bandai Partners Singapore Pte ltd
34. Natsteel Recycling Pte ltd
35. Naturefarm Marketing Pte ltd
36. Nextek International Pte ltd
37. Optimal Medical Products Pte ltd
38. One Energy Holdings Pte ltd
39. Papillon Singapore Engg. Pte ltd
40. Raymond Capital Investments Pte ltd
41. Rubicon Drinks International Pte ltd
42. Scientific Resources Pte ltd
43. Sert SG llP
44. Singapore Worldwide Trading Company
Holding Pte ltd
45. SlT (TCM) Manufacturing Pte ltd
46. SMF Centre For Corporate learning Pte ltd
47. Strait Approach Pte ltd
48. Stratatica Technologies Pte ltd
49. Tamago-Ya Pte ltd
50. Toh li Food Products Pte ltd
51. UCC Ueshima Coffee (Singapore) Pte ltd
52. Unilever Singapore Pte ltd
53. Villagesmith Gifts Workshop Pte ltd
54. Vivo Health llP
55. Wang Foong Foodstuffs Supplier Pte ltd
56. xceltron Technologies Pte ltd
57. YSQ Tobacco Pte ltd
58. Zanden Innovations Pte ltd
59. Zohra Wahab Trading Co. Pte ltd
“I’m thankful to SMF for supporting SMEs like Tigernix, especially in helping us to understand government policies better and connecting us with other businesses. I also found the subsidies and trade missions helpful for regional expansion.”
*
RehabTech Asia 2013 Raises Awareness on Healthcare Services
Singapore Manufacturing Federation (SMF) is proud to have been a strategic partner for RehabTech Asia 2013, organising the Singapore Pavilion, which represented more than 30 companies in total. The three-day event was also graced by Guest-of-Honour Dr. Amy khor, Minister of State for Health and Manpower.
RehabTech Asia 2013 comes at a time where there is growing interest in self-determined living and long-term healthcare. “As a result of Singapore’s ageing population, the demand for healthcare service is expected to grow at an accelerated rate,” added Mr. lam Joon khoi, Secretary-General of SMF.
Apart from the various booths, conferences and symposiums were also conducted by medical and healthcare professionals, to provide participants with the opportunity to gain more insight into healthcare services. Exhibitors, on the other hand, could look forward to promoting awareness on their latest technologies and devices.
“We decided to participate in RehabTech Asia 2013 to network with other exhibitors and industry peers. We also hope to create awareness for our products, which have been specifically designed and developed to aid recovery for stroke patients,” said Mr. Zen koh, Managing Director of Hocoma Pte ltd.
“This is the first time the Jacko arm is being exhibited in South-East Asia. Through the exhibition, we hope to shed
BeautyAsia 2013 Puts Best Face Forward
More than 120 exhibitors participated in the 17th edition of BeautyAsia 2013 held at Marina Bay Sands Expo and Convention Centre home from 25th to 27th of February.
BeautyAsia 2013 was organised by lines Exhibition for interested parties to converge and learn more about the latest in beauty, spa and health. It was also the perfect setting for various brands to get to know their customers.
“The tradefair is a rare opportunity for us to get closer to our customers, and to understand what they are looking for. Furthermore, we are thankful to Singapore Manufacturing Federation (SMF) for assisting us with obtaining subsidies for space rental and stand construction,” added Ms. Wong.
Third-time exhibitor lifvation was also quick to agree. “Our objective for this tradefair is
Ms. Wong Mee Yin, Marketing Director of AiMOUS Health Pte Ltd – a member company of SMF
BeautyAsia 2013 saw a variety of high-technology machines, including one that combines heat and light technology to achieve skin rejuvenation
Dr. Amy Khor, Minister of State for Health and Manpower trying her hand at the Jacko Arm – designed and developed to allow for daily functional movements via a single axis control
A group photo of Dr. Amy Khor, Mr. Lam Joon Khoi and the SMF team
more light on robotic legs and arms,” added Mr. Daniel lau, Vice-President (Sales) of Servo Dynamics Pte ltd.
RehabTech Asia 2013 is Asia’s first and only trade event for the assistive technology, integrated care and rehabilitation engineering industry.
to promote awareness of our products. Through SMF, we have received a lot of support, assistance and information regarding the exhibition. Moving forward, we would like to consider collaborations for overseas expansion,” concluded Mr. Andrew Phua, General Manager of lifvation.
27
GlOBAl CONNECTIONS
Fire Protection, Safety & Security Cards & Payment Asia 2013, Singapore
Apr 24-25, [email protected]
LifestyleCosmobeaute Vietnam 2013, Ho Chi Minh City, Vietnam
Apr 11-13, [email protected]
Metal, Machinery & EnergyMetalTech Malaysia 2013, Kuala Lumpur, Malaysia
May 21-25, [email protected]
GlOBAl CONNECTIONS28
Forging Closer Ties with Shandong
From the 8th of February to the 13th of February this year, a delegation of 16 participants, led by Mr. Simon li, Vice President and Chairman of the China Business Group, IE Singapore and the Singapore-Shandong Business Council (SSBC) visited Shandong on a Business Mission organized by SMF.
Seen as an on-going effort to provide local companies with the chance to explore business opportunities in Shandong Province, especially in the Energy & Chemicals and Environment Protection industries, the mission covered three cities in Shandong, namely Dongying, Qingdao and Rizhao. With Dongying as their first stop, delegates toured the Shengli Economic Development Zone, Dongying Port Economic Development Zone and Sinopec Shengli Oilfield. At Qingdao, they were brought around the Economic & Technology Development Zone and petroleum chemical plants in the Zone, before engaging in a networking session with Qingdao local companies.
Delegates were also given the opportunity to visit the Rizhao International Ocean City as well as two Singapore investment projects in the area, gaining considerable understanding of the development potential of the region, as well as insight into potential business opportunities.
“We would like to thank Mr. Simon li, our mission leader who has done a marvellous job of taking care of the Government officials and helping SMF to link up with Shandong province. This will undoubtedly be a great benefit to all Singapore SME companies looking for overseas investment,” said Mr. kelvin Tan, Director, Bayswater Shipping & Forwarding Pte ltd.
“The Business Mission to Shandong was of great value to WaterTech. I will be following up very closely on the leads
Visit and meeting with Sinopec Shengli Oilfield
Site Visit to Dongying Oil & Gas Port
SHOWCASE
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Join the 2013 International Marketing Activities Programme (IMAP) Trade Shows under the SMF-organised Singapore Pavilion to showcase your products.
Interested companies please contact SMF exhibition project managers as stated :
which I have received on this mission,” added Mr. Poh leng Yew, Senior Manager, WaterTech Group.
Further collaborations between SMF China Business Group and Singapore-Shandong Business Council are to be expected, with another mission to Dongying scheduled for the later part of the year.
Dili, East of Timor-leste, was the destination of a recent business mission led by Mr. Sunny koh, Chairman of the Membership & Industry Groups Function Committee on the 11th of December 2013.
Organised by the Singapore Manufacturing Federation (SMF) in conjunction with the Timor leste Embassy in Singapore and International Enterprise (IE) Singapore, a total of 10 participants from 8 organisations visited His Excellency Fernando la Sama de Araujo, Deputy Prime Minister of Timor-leste, as well as 6 other high-level ministers presiding over various areas including Petroleum & Mineral Resources, Commerce and Foreign Affairs to name a few.
During the three-day business mission trip, various networking and business matching sessions were held to facilitate greater understanding between both parties, as well as to provide a platform to further discuss points of cooperation. The itinerary even included tours around local businesses and supermarkets. This allowed delegates to gain first-hand knowledge on the local market scene with regards to products and pricing.
29
GlOBAl CONNECTIONS
Business Matching in Timor Leste
Mr. Alfredo Pires, Minister of Petroleum & Mineral Resources presenting a token of appreciation to Mr. Sunny Koh, Chairman of the Membership & Industry Group Function Committee and Managing Director of Chinatown Food Corporation Pte. Ltd
The delegation was made up of 10 participants from various organisations, eager to promote bilateral cooperation with the locals
A group photo with His Excellency Fernando La Sama de Araujo, Deputy Prime Minister of Timor Leste
Electrical, Electronics & Allied / Building Products & Construction MaterialsLedtec Asia 2013, SingaporeMay 7-9, [email protected]
Semicon Singapore 2013, SingaporeMay 7-9, [email protected]
Communicasia 2013, SingaporeJun 18-21, [email protected]
Med Tech & Life SciencesInterphex Asia 2013, Singapore
Jun 4-6, [email protected]
Multi-SectoralBroadcast Asia 2013, Singapore
Jun 18-21, [email protected]
Food & BeverageFood & Hotel Vietnam 2013, Ho Chi Minh City, VietnamApr 24-26, [email protected]
THAIFEX - World of Food Asia 2013, Bangkok, ThailandMay 22-26, [email protected]
The 14th Malaysia Int’l Food & Beverage Trade Fair 2013, Kuala Lumpur, MalaysiaJun 6-8, [email protected]
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Singapore Manufacturing Federation – Standards Development Organisation (SMF-SDO)
Singapore Manufacturing Federation (SMF) has been home to SMF-SDO, one of two Standards Development Organisations appointed by SPRING Singapore for the past 2 years. Designed to develop Singapore Standards and promote International Standards, SMF-SDO is tasked with the administration of standards development work across three committees: General Engineering & Safety Standards, Food Standards and Biomedical Standards.
Through the various technical committees and working groups, SMF-SDO has successfully reviewed and developed a total of 96 standards over the past two years. One of which, is the Technical Reference for Recreational Diving launched by the working group under the GESSC Technical Committee on Workplace Safety and Health in conjunction with the Recreational Diving Safety Committee (RDSC) under the National Water Safety Council on 7 January this year. Termed “TR 32:2012”, the technical reference was developed over a period of 12 months, and aims to establish a safety culture for the local recreational diving industry – through the rigorous implementation of safety standards for participants involved in all levels of recreational diving, and the safety requirements for diving activities.
To further boost awareness and adoption of Singapore Standards, SMF-SDO also practices active industry engagement and outreach, with current membership standing at more than 400 members – almost 250 more than in the previous year. For interested parties, SMF-SDO will be creating awareness on Approved Code of Practices, as well as conducting appreciation nights in the near future.
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32
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