3 ways to turbo charge your learning content strategy

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1 Copyright © 2015. Infor. All Rights Reserved. www.infor.com @Infor_HCM @OpenSesame Today’s guest speaker Donald H. Taylor Donald Taylor is a 25 year veteran of the learning, skills and human capital industries, with experience at every level from design and delivery to chairman of the board. He has been chairman of the Learning and Performance Institute (LPI) since 2010. As chairman of the LPI, Donald has been instrumental in setting up the Institute's COLF (Certified Online Facilitator) course, recognised as the standard for online synchronous instruction by bodies such as Microsoft, Rolls-Royce, Toyota and the NHS. He was the 2007 recipient of the Colin Corder award for services to training and has chaired the Learning Technologies Conference, Europe's largest workplace learning conference, since 2000. He is a graduate of Oxford University. 1 To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393. Call-in toll-free number (US/Canada): 1-855-244-8681 Call-in toll number (US/Canada): 1-650-479-3207 To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393. Call-in toll-free number (US/Canada): 1-855-244-8681 Call-in toll number (US/Canada): 1-650-479-3207

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1Copyright © 2015. Infor. All Rights Reserved. www.infor.com

@Infor_HCM @OpenSesame

Today’s guest speakerDonald H. TaylorDonald Taylor is a 25 year veteran of the learning, skills and human capital industries, with experience at every level from design and delivery to chairman of the board. He has been chairman of the Learning and Performance Institute (LPI) since 2010.

As chairman of the LPI, Donald has been instrumental in setting up the Institute's COLF (Certified Online Facilitator) course, recognised as the standard for online synchronous instruction by bodies such as Microsoft, Rolls-Royce, Toyota and the NHS.

He was the 2007 recipient of the Colin Corder award for services to training and has chaired the Learning Technologies Conference, Europe's largest workplace learning conference, since 2000. He is a graduate of Oxford University.

1

To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393.

Call-in toll-free number (US/Canada): 1-855-244-8681Call-in toll number (US/Canada): 1-650-479-3207

To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393.

Call-in toll-free number (US/Canada): 1-855-244-8681Call-in toll number (US/Canada): 1-650-479-3207

2Copyright © 2015. Infor. All Rights Reserved. www.infor.com

@Infor_HCM @OpenSesame

Today’s guest speakerRob Moore: Strategic Alliances and PartnershipsRob Moore directs partner relationships for OpenSesame with leading Learning Management System alliances. With over 15 years experience developing alliances at Intel, Altiris and Symantec, Rob is an advocate of solving customer challenges by developing best in class solutions leveraging the combined expertise and capabilities of partnerships. For more information on Rob's background, visit https://www.linkedin.com/in/linkrobertmoore.

To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393.

Call-in toll-free number (US/Canada): 1-855-244-8681Call-in toll number (US/Canada): 1-650-479-3207

To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code: 591 740 393.

Call-in toll-free number (US/Canada): 1-855-244-8681Call-in toll number (US/Canada): 1-650-479-3207

3Copyright © 2015. Infor. All Rights Reserved. www.infor.com

@Infor_HCM @OpenSesame

In association with

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3 ways to turbo-charge your learning content strategy

December 8, 2015

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@Infor_HCM @OpenSesame

Welcome

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Today’s presentersDonald H TaylorChairman,Learning andPerformance Institute

Rob MooreStrategic Alliancesand Partnerships,OpenSesame

7Copyright © 2015. Infor. All Rights Reserved. www.infor.com

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Question

What issues do you face in sourcing learning content today?

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Sourcing learning content• Too little time• Too much demand• Budget restrictions• Need for context-rich content• New approaches to learning and choice to match!• Wide ranging expectations across a diverse workforce

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Agenda

A new worldof work

The learning content pyramid

Three new approaches

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Agenda

A new worldof work

The learning content pyramid

Three new approaches

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@Infor_HCM @OpenSesameImage: Royal Grammar School, Guildford

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@Infor_HCM @OpenSesameImage: Royal Grammar School, Guildford

Chained library, Guildford Grammar School, c. 1510

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> 1.7 million retweets in under an hour, 2014

Image: Ellen Degeneres

37%In 2015, 37% of the global

workforce consists of mobile workers

MOBILE

27xPeople go online 27x

a day. Before smartphones, it was 5x a day.

DISTRACTED

1/251%+ of Americans’

work time is spent doing team activities

INTER-DEPENDENT

<20 yrsIn 1980, firms stayed 61

years in the S&P 500. Now it’s under 20 years.

COMPETITIVE

Work is faster, more complex

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17Copyright © 2015. Infor. All Rights Reserved. www.infor.com

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Question

How do you source yourlearning materials?

(courses, resources, etc.)

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Agenda

A new worldof work

The learning content pyramid

Three new approaches

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Created internally

ExternallyCommissioned

Freely available

Sourcing learning content: the distant past

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User generated

Freely available

Generic outsourced libraries

Created internally

ExternallyCommissioned

The Learning Content Pyramid © Donald H Taylor 2013

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@Infor_HCM @OpenSesame

Usergenerated

content

Freely available

Generic outsourced libraries

Created internally

ExternallyCommissioned

Curatedcontent

sets

The Learning Content Pyramid © Donald H Taylor 2015

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@Infor_HCM @OpenSesame

Con

text

ual r

elev

ance

Volume of m

aterials

Usergenerated

content

Freely available

Generic outsourced libraries

Created internally

ExternallyCommissioned

Curatedcontent

sets

The Learning Content Pyramid © Donald H Taylor 2015

23Copyright © 2015. Infor. All Rights Reserved. www.infor.com

@Infor_HCM @OpenSesame

Con

text

ual r

elev

ance

Volume of m

aterials

Usergenerated

content

Freely available

Generic outsourced libraries

Created internally

ExternallyCommissioned

Curatedcontent

sets

The Learning Content Pyramid © Donald H Taylor 2015

Produced inside the organization

Produced outside the organization

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Agenda

A new worldof work

The learning content pyramid

Three new approaches

25Copyright © 2015. Infor. All Rights Reserved. www.infor.com

@Infor_HCM @OpenSesameThe Learning Content Pyramid © Donald H Taylor 2015

Usergenerated

content

Freely available

Generic outsourced libraries

Created internally

ExternallyCommissioned

Curatedcontent

sets

The Learning Content Pyramid © Donald H Taylor 2015

1. Use minimum-viable-product design

Three new approaches

3. Use great, existing materials2. Leverage

user-generatedcontent

26Copyright © 2015. Infor. All Rights Reserved. www.infor.com

@Infor_HCM @OpenSesameThe Learning Content Pyramid © Donald H Taylor 2015

Usergenerated

content

Freely available

Generic outsourced libraries

Created internally

ExternallyCommissioned

Curatedcontent

sets

The Learning Content Pyramid © Donald H Taylor 2015

1. Use minimum-viable-product design

Three new approaches

3. Use great, existing materials2. Leverage

user-generatedcontent

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From ADDIE to availability

Analysis Design Development Implementation Evaluation

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Rapid / iterative / MVP design

Plan

Do

Act

Study

1. Design quality: the “No Star Wars” rule

2. Feed the need for speed: templates

3. Who’s the author? Empower your SMEs

The Shewart/DemingPDSA cycle

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Rapid / iterative / MVP design

Plan

Do

Act

Study

1. Design quality: the “No Star Wars” rule

2. Feed the need for speed: templates

3. Who’s the author? Empower your SMEs

The Shewart/DemingPDSA cycle

$35mReduced rate of returned goods 45%A $35 million saving over two years.

30Copyright © 2015. Infor. All Rights Reserved. www.infor.com

@Infor_HCM @OpenSesameThe Learning Content Pyramid © Donald H Taylor 2015

Usergenerated

content

Freely available

Generic outsourced libraries

Created internally

ExternallyCommissioned

Curatedcontent

sets

The Learning Content Pyramid © Donald H Taylor 2015

1. Use minimum-viable-product design

Three new approaches

3. Use great, existing materials2. Leverage

user-generatedcontent

31Copyright © 2015. Infor. All Rights Reserved. www.infor.com

@Infor_HCM @OpenSesameThe Learning Content Pyramid © Donald H Taylor 2015

Usergenerated

content

Freely available

Generic outsourced libraries

Created internally

ExternallyCommissioned

Curatedcontent

sets

The Learning Content Pyramid © Donald H Taylor 2015

1. Use minimum-viable-product design

Three new approaches

3. Use great, existing materials2. Leverage

user-generatedcontent

32Copyright © 2015. Infor. All Rights Reserved. www.infor.com

@Infor_HCM @OpenSesame

“People learn nothing when they're asleep and very little when they're bored."

John Cleese, Founder, Video Arts

The Need for Curated Learning

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Finding Content● Subject Matter Experts● Internet ● Third Party Vendors

Organizing Content● Infor LMS● Competency Maps● Trends

Tagging Content● Keyword Research Tools● Rating & Reviews● “Librarian” Expertise

Curation Process: Connect the D.O.T.S!

Discover Organize Tag Share

Curation Contextualizes Learning

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Question

What curated learning have you experienced outside work?

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Librarians are learning curators❏ Discovering the latest content❏ Organizing it by title, author & subject❏ Tagging it and highlighting

❏ “new additions”❏ “staff favorites”❏ etc.

❏ Sharing it with the patrons and students

Your Friendly Librarian…a.k.a. “The Learning Curator”

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Example: Curating Teamwork Learning

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Example: Curating Teamwork Learning

Discover

• Search thousands of generic and free options• Find 155 courses in OpenSesame

Organize

• Integrate and manage with Infor LMS• Map to key learning needs and modes

Tag

• Leverage highly rated content• Enable alternative options for diverse workforce

Share

• Deliver basics for first time students• Reinforce key themes with refresher courses

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Usergenerated

content

Freely available

Generic outsourced libraries

Created internally

ExternallyCommissioned

Curatedcontent

sets

The Learning Content Pyramid © Donald H Taylor 2015

Take awaysA new world

of work

The learning content pyramid

Three new approaches

Rapid development / MVPUser-generated content

Curation of existing materials

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Q & A

What questions do you have today?

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Thanks for attending

For more information visit:Infor.com/HCM | Opensesame.com

@Infor_HCM

Recording, slides

@OpenSesame

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For more information on OpenSesameContact: Rob Moore• Strategic Alliances and Partnerships• 503-808-1268 x366• 503-799-2190 m• [email protected]• opensesame.com• Twitter: @OpenSesame

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Transforming the Workplace: Managing a Diverse Culturewith Talent Analytics

Wednesday, January 13, 2016, 12 pm CTJason E. Taylor, Ph.D.

Live Webinar