30 awesome quotes to inspire your next big customer loyalty initiative

Download 30 Awesome Quotes To Inspire Your Next Big Customer Loyalty Initiative

Post on 14-Jul-2015

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  • 30 Awesome Quotes To Inspire Your Next Big

    Customer Loyalty Initiative

    @alexmwalz

  • If people believe they share values with a

    company, they will stay loyal to the brand.

    Howard Schultz

    #1

  • Spend a lot of time talking to customers face to face. Youd be

    amazed how many companies dont listen to their customers.

    Ross Perot

    #2

  • The customers perception is your reality.

    Kate Zabriskie

    #3

  • Get closer than ever to your customers. So close

    that you tell them what they need well before they realize it themselves.

    Steve Jobs

    #4

  • Make a customer, not a sale.

    Katherine Barchetti

    #5

  • There is a big difference between a satisfied

    customer and a loyal customer.

    Shep Hyken#6

  • Every contact we have with a customer influences whether or not theyll come back. We have to be great every time

    or well lose them.

    Kevin Stirtz

    #7

  • Good customer service costs less than bad customer service.

    Sally Gronow

    #8

  • It is not the employer who pays the wages.

    Employers only handle the money. It is the customer

    who pays the wages.

    Henry Ford

    #9

  • In the world of Internet Customer Service, its important to remember your competitor is

    only one mouse click away.

    Doug Warner

    #10

  • A customer is the most important visitor on our

    premises. He is not dependent on us. We are

    dependent on him. He is not an interruption in our work.

    He is the purpose of it.

    Mahatma Gandhi

    #11

  • You dont earn loyalty in a day. You earn loyalty day-by-day.

    Jeffrey Gitomer

    #12

  • Your website isnt the center of your universe. Your Facebook page

    isnt the center of your universe. Your mobile app isnt the center of your universe. The customer is the

    center of your universe.

    Bruce Ernst

    #13

  • The purpose of a business is to

    create a customer who creates customers.

    Shiv Singh

    #14

  • The key is to set realistic customer expectations, and then not to just meet them,

    but to exceed them preferably in unexpected

    and helpful ways.

    Richard Branson

    #15

  • Here is a powerful yet simple rule. Always

    give people more than they expect to get.

    Nelson Boswell

    #16

  • fThe way to a customers heart is much more than a

    loyalty program. Making customer evangelists is

    about creating experiences worth talking about.

    Valeria Maltoni

    #17

  • Every great business is built on friendship.

    JC Penney#18

  • Revolve your world around the

    customer and more customers will

    revolve around you.

    Heather Williams

    #19

  • Listening offers data. Hearing offers empathy and intelligence.

    Activity, action, and engagement steer perspective

    and encourage a sense of community and advocacy.

    Brian Solis

    #20

  • Merely satisfying customers will not be enough to earn their loyalty. Instead, they

    must experience exceptional service worthy of their repeat

    business and referral. Understand the factors that

    drive this customer revolution.

    Rick Tate#21

  • Customer service represents the heart of a brand in the hearts of its customers.

    Kate Nasser

    #22

  • Every companys greatest assets are

    its customers, because without

    customers there is no company.

    Michael LeBoeuf#23

  • Customer experience is a catalyst of

    transformation. It directly impacts culture, strategy, structure and all parts of a business.

    Christine Crandell#24

  • Your most unhappy customers are your greatest source of

    learning.

    Bill Gates

    #25

  • Customer satisfaction is worthless. Customer loyalty is priceless.

    Jeffrey Gitomer

    #26

  • Dont find customers for your products,

    find products for your customers.

    Seth Godin

    #27

  • The customer experience is the next competitive

    battleground.

    Jerry Gregoire

    #28

  • The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.

    John Russell#29

  • We see our customers as invited guests to a party, and we are the hosts. Its our job every day to make every important aspect of

    the customer experience a little better.

    Jeff Bezos

    #30

  • Build Loyalty, Spread the Love www.apptentive.com