30 awesome quotes to inspire your next big customer loyalty initiative
Post on 14-Jul-2015
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30 Awesome Quotes To Inspire Your Next Big
Customer Loyalty Initiative
If people believe they share values with a
company, they will stay loyal to the brand.
Spend a lot of time talking to customers face to face. Youd be
amazed how many companies dont listen to their customers.
The customers perception is your reality.
Get closer than ever to your customers. So close
that you tell them what they need well before they realize it themselves.
Make a customer, not a sale.
There is a big difference between a satisfied
customer and a loyal customer.
Every contact we have with a customer influences whether or not theyll come back. We have to be great every time
or well lose them.
Good customer service costs less than bad customer service.
It is not the employer who pays the wages.
Employers only handle the money. It is the customer
who pays the wages.
In the world of Internet Customer Service, its important to remember your competitor is
only one mouse click away.
A customer is the most important visitor on our
premises. He is not dependent on us. We are
dependent on him. He is not an interruption in our work.
He is the purpose of it.
You dont earn loyalty in a day. You earn loyalty day-by-day.
Your website isnt the center of your universe. Your Facebook page
isnt the center of your universe. Your mobile app isnt the center of your universe. The customer is the
center of your universe.
The purpose of a business is to
create a customer who creates customers.
The key is to set realistic customer expectations, and then not to just meet them,
but to exceed them preferably in unexpected
and helpful ways.
Here is a powerful yet simple rule. Always
give people more than they expect to get.
fThe way to a customers heart is much more than a
loyalty program. Making customer evangelists is
about creating experiences worth talking about.
Every great business is built on friendship.
Revolve your world around the
customer and more customers will
revolve around you.
Listening offers data. Hearing offers empathy and intelligence.
Activity, action, and engagement steer perspective
and encourage a sense of community and advocacy.
Merely satisfying customers will not be enough to earn their loyalty. Instead, they
must experience exceptional service worthy of their repeat
business and referral. Understand the factors that
drive this customer revolution.
Customer service represents the heart of a brand in the hearts of its customers.
Every companys greatest assets are
its customers, because without
customers there is no company.
Customer experience is a catalyst of
transformation. It directly impacts culture, strategy, structure and all parts of a business.
Your most unhappy customers are your greatest source of
Customer satisfaction is worthless. Customer loyalty is priceless.
Dont find customers for your products,
find products for your customers.
The customer experience is the next competitive
The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.
We see our customers as invited guests to a party, and we are the hosts. Its our job every day to make every important aspect of
the customer experience a little better.
Build Loyalty, Spread the Love www.apptentive.com