Christian Church Homes

303 Hegenberger Road, Suite 201

Oakland, California 94621-1419

Tel 510.632.6712 · Fax 510.632.6755

www.cchnc.org

More than a Home

Annual Report 2012

At CCH we build and manage

affordable housing where seniors

live and thrive in the comfort of

their own homes. We believe doing

so is better for communities as a

whole and the seniors we serve.

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Dear Friends,

CCH is starting its second 50 years of service to seniors

across America on a granite foundation: deep core values

(service, integrity and caring); a vision for seniors and the

broader community; and our vital mission. This foundation

was carved out by generations of seniors, board members,

volunteers and professional staff to whom we’re deeply

grateful.

We are also engaged in exciting endeavors:

• Creating new senior communities, as well as renovating

older buildings. We expect to spend over $100 million

in the next 3 years on new and/or modernized buildings

and caring supportive services;

• Broadly communicating the expansive mission and

direction of CCH from all levels of the organization;

• Utilizing the Board of Directors’ passion for CCH’s vision

in our new fundraising efforts; and

• Rolling out our brand image. After nearly a year of con-

sulting and input, we have clearly sharpened our focus—

who we are, what we do really well and why it matters.

Amidst all this change, faced with dynamic growth, we still

seek to provide more than a home to people of limited

means. Rather than looking at the housing “problem,” we

seek to give our residents the best possible opportunities to

live fulfilling and happy lives. We don’t use a cookie cutter

approach to our communities; we meet our seniors at their

point of need and invite them into a home of their own.

We’re excited to have you look inside this 2012 Annual

Report to discover our contemporized name, innovative

logo, strong tag line, and messaging that succinctly tells

our story. Our look may have changed, but our commitment

to seniors is still our greatest priority.

Sincerely,

Don Stump Robert Ihler

President/CEO Board Chair

More than a Home

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The silver tsunami, the tidal wave of aging baby boomers, is about to hit the U.S. In

California, the 65-and-older populace will almost double by 2040, and the 85-and-older

population is expected to quadruple. Not everyone will be able to afford a safe place to

live in his or her later years of life. CCH is growing to meet that challenge.

The Challenge

90

80

70

60

50

40

30

20

10

20%

15%

10%

5%

1900 1930 1970 2010 2050(projected)

Population 65 Years and Older by Size and Percent of Total Population: 1900 to 2050

Millions Percentage

Number (in millions)

Percentage (of total percentage)

Sources: U.S. Census Bureau, decennial census of population, 1900 to 2000;

2010 Census Summary File 1.

3

“CCH is an exceptional company

for many reasons because it

provides a ‘product’ that meets a

fundamental need for all of us...

shelter and someone who cares

about us.” —Karen Ankele-Gracida, Property Supervisor, Santa Cruz

“I know CCH is more than a home, because my first contact with them was a

business relationship,” says Bancroft resident Larry Gaines. “I owned my own painting

company and had a contract with CCH’s El Bethel Arms in San Francisco. I was

impressed by their friendly, cooperative staff and how they accommodated the special

needs of that heavily Russian population.

Years later I was forced to file for bankruptcy as my business folded. My marriage

also ended. Used to a house full of kids, I had moved to a dark, dingy basement

apartment where loneliness encompassed me.

What a difference CCH has made! I now have a place of my own at Bancroft Senior

Housing. The staff is hospitable, friendly and available. It’s a well-maintained property with

beautiful grounds, a residents’ garden and a walking trail that my grandchildren love.

A Place of My Own

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3

“CCH is caring! We want the

best for all our residents; they

are like a second family.” —Marie Augsburger, Administrator, Lorenz Hotel, Redding

I love to travel and am saving up for my next

adventure. In the meantime, there are lots

of activities here at Bancroft: holiday meals,

shopping sprees, trips, bingo, barbecues, and

chatting with my richly diverse neighbors. We

may have African American, Caucasian, Hispanic,

Chinese, and Pacific Islander residents, but we

feel like one big, happy family.

CCH is more than a home; living here has been

an antidote to loneliness.”

CCH’s Social Service

Coordination helps

our residents achieve

healthy self-reliance,

independence and

interdependence within

their community. These

resources include

family, cultural, social

and community-based

networks which allow

seniors to comfortably

age in place.

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2

CCH’s greatest assets are its 5,578 residents, 418 employees and 59 caring

communities – all with a wealth of diversity. The 18 different languages spoken by our

residents can be a challenge. To enhance respectful communication, which improves

the quality of life for all residents, CCH has recently:

• Created a Limited English Proficiency Manual and Tool Kit

• Supplied our sites with iPads equipped with translation software

• Trained our site administrators on our new Language Access Plan

Property Management

CCH’s new Fund Development Department continues to strengthen partnerships with

long-standing donors and cultivate new relationships with individuals, businesses and

foundations. Three key areas of emphasis are:

• Creating a Culture of Philanthropy to articulate the mission and needs of CCH

to the broader community

• Widening the Donor Circle to discover interested parties who may want to help

support affordable housing

• Being a Careful Steward of the Donations to ensure that gifts are directed as

they are intended by the donors

Fund Development

3

The California Tax Credit Allocation Committee recently approved three simultaneous

reservations for CCH for the preservation of 320 units of affordable housing, adding

approximately $30,000,000 in new equity to $50,000,000 from other sources this

year. New construction and acquisition/rehabilitation projects are in the pipeline for

the spring of 2013 as the CCH mission grows into ever-broadening markets with

major efforts to build and preserve affordable housing for seniors.

Projects include the reconstruction of Lorenz Hotel to improve the seismic stability

and unit livability of this historic railroad hotel. Westlake Christian Terrace East will

undergo approximately $20,000,000 of renovations, including new renewable energy

technologies and vastly improved public spaces and amenities. Recently purchased

Fargo Senior Center will incorporate roughly $100,000 in direct construction

improvements per unit, including completely upgraded site visibility and accessibility

for seniors. Along with the completion and upcoming Grand Opening of Harrison

Street and rehabilitation of J.L. Richards Terrace and St. Mary’s Gardens, 2012 has

been one of busiest times of construction activity in CCH’s history.

Housing Development

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Design sketch for new Westlake Christian Terrace East lobby Lorenz Hotel

2

CCH is a leader in the affordable senior housing industry and an advocate for improved

funding. We know how to weather economic and social challenges and seize opportunities

to provide quality apartment homes for seniors as they live out their lives.

We have unveiled sustainable, cutting-edge innovation across the organization:

• HR’s Applicant Tracking System enables a candidate to apply online; CCH can

receive the application and other paperless communication;

• The Compliance Department sends HAP vouchers electronically, scans and

emails packets to communities instead of sending a photocopy, stores documents

electronically, and uploads Compliance Chat Training materials;

• Operations uses DocuSign as well as iPads for CCH and site board meetings;

• IT upgrades all computers to Windows 7 and industry-standard hardware, converts

basic email system to Microsoft Exchange–based communications system, and

restructures the department for efficient growth and timely issue resolution;

• CCH becomes one of the first nonprofits in the country to take advantage of

massive HUD preservation initiatives.

Innovative Changes

8

3

“The forward-thinking design

process of a CCH project truly

revolves around one question:

‘Does this decision directly

benefit the seniors and enhance

their quality of life?’ This

mantra shows how much CCH

staff care about their residents.” —John Branagh, LEED AP Estimator, Branagh, Inc.

CCH’s newest community,

Harrison Street Senior

Housing, is located on

an infill site in downtown

Oakland. With close

proximity to public

transportation, it boasts

myriad sustainable

features, from

environmentally preferable

materials and water-

conservation fixtures,

to advanced mechanical

ventilation and a

community garden.

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22

Unrestricted Net AssetsRevenue:

Rental Income

Management Fees

Social Services Grants

Consulting Income

Interest Income

Other

Total Revenue

$12,069,156

3,010,562

361,787

920,265

159,840

364,700

$16,886,310

Expenses:

Administrative

Social Services Expense

Utilities

Maintenance and Operations

Taxes and Insurance

Interest Expense

Depreciation/Asset Disposal

Total Expenses

Increase in Unrestricted Net Assets

$6,255,142

456,410

1,079,351

2,514,755

1,435,392

2,045,972

2,551,206

$16,338,228

$548,082

Assets

Cash & Cash Equivalents

Account & Notes Receivable

Prepaid Expenses

Property, Plant & Equipment

Other Assets

Total Assets

$3,511,970

1,533,154

143,783

60,803,803

12,045,161

$78,037,871

Liabilities & Net Assets Accounts Payable & Accrued Expenses

Tenant Deposits

Notes Payable

Net Assets

Total Liabilities & Net Assets

$1,069,090

440,416

53,416,758

23,111,607

$78,037,871

Consolidated Statement of Financial Position

These financial statements represents the operations of CCHNC and its nine wholly owned projects. The audited financial statements are available for review at the CCH Corporate Office.

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June 30, 2011

Consolidated Statement of ActivitiesFor the Twelve Months Ended June 30, 2011

3

California

Antioch:

Antioch Hillcrest Terrace*

Antioch Rivertown*

Aptos:

Via Pacifica Gardens*

Berkeley:

Strawberry Creek Lodge

Brentwood:

Sycamore Place*

Sycamore Place II*

Chico:

Jarvis Gardens Senior Apartments*

Crockett:

Carquinez Vista Manor*

Garberville:

Cedar Street Apartments

703 Cedar Street

Marysville:

Buttes Christian Manor*

Napa:

Jefferson Street Housing*

Oakland:

Bancroft Senior Homes*

Beth Eden Housing

Bishop Roy C. Nichols Senior Housing*

Harrison Street Senior Housing*

Irene Cooper Terrace

J.L. Richard Terrace

Keller Plaza

Northgate Terrace

Percy Abram Jr. Senior Apartments*

St. Mary’s Gardens

Sister Thea Bowman Manor

Sojourner Truth Manor

Southlake Tower*

Sylvester Rutledge Manor*

Westlake Christian Terrace West,* East* & North*

Redding:

Hotel Redding*

Lorenz Hotel*

Tree House Senior Apartments

San Francisco:

El Bethel Arms

El Bethel Terrace

Providence Senior Housing*

San Leandro:

Fargo Senior Center

Santa Ana:

Flower Park Plaza*

Santa Cruz:

Arbor Cove Senior Commons*

Garfield Park Village*

Santa Rosa:

Bethlehem Towers

Saratoga:

Fellowship Plaza

Sebastopol:

Burbank Heights

Burbank Orchards

Sonoma:

FAHA Manor

Sunnyvale:

Plaza de las Flores*

Visalia:

Oak Meadows*

The Meadows

The Town Meadows

Sierra Meadows*

West Sacramento:

Margaret McDowell Manor*

Colorado

Colorado Springs:

Village at the Bluffs

Georgia

Macon:

Vineville Christian Towers*

Missouri

Kansas City:

K. David Cole Place

Oregon

Eugene:

Olive Plaza

River Kourt

Texas

Houston:

Pecan Grove

Woodland Christian Towers

Odessa:

Disciples Village of Odessa

Disciples Village II*

*Communities owned or

co-owned by Christian

Church Homes

CCH Owned & Managed Properties

11

Christian Church Homes 2012 Board of Directors Rev. Robert Ihler, Chair

Rev. Judy Bever, Vice Chair

Ms. Judith Stockman, Secretary

Mr. Mike Carr, Treasurer

Ms. Karen M. Barrett

Rev. Mike Carlson

Ms. Ann Chaney

Rev. Jinsuk Chun

Rev. Heather Hennessey

Mr. Don Shawler

Mr. Paul Turner

Ms. Deborah Walker

“CCH is more than a home; it’s a

place where I feel safe and secure

and very comfortable. Everyone’s

friendly, and it’s in the best

neighborhood I’ve ever lived.” —Shirley A. Warner, Treehouse Senior Apartments, Redding

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Creators Wells Fargo Foundation Ann Wolf, in honor of Verlin Stump Builders Branagh, Inc. Heffernan Group Foundation Providers James E. Roberts Obayashi Partners BBI Construction Carpenter’s Helping Hand Johnson Capital Advocates Enterprise Community Investment Mayers Architecture MWA Architects, Inc.Pension Fund of Christian Church Sunseri Construction U.S. Bank Supporters Community Economics, Inc.Gubb and Barshay LLP Merritt Community Capital Corp. Oakland Housing Authority Renoir Staffing Don & Leanne Stump Suma Landscaping

Neighbors Mark Brown California Housing Partnership Rev. Michael Carlson & Margaret Gonzales Brian & Melissa Dantzig Gordon & Rees, LLP Jose Bolanos Landscape Maddox & Associates Larry Minnix Maintenance Systems Management, Inc. OJK Architecture Jerry Jones John & Tamara Rodenberg Don Shawler Slater’s Pest Control Martha Stump Lamar Turner Deborah Walker Zurich Risk Engineering / Arrowhead General Insurance Agency Friends Carroll Cotten Robert & Lauralee Ihler Richard W. Immel Darrell & Jan Johnson Adele Lemon Winthrop F. Marshall

D.H. McCreary Mills Grove Christian Church Joann Moncrief Rainbow Carpet One Elizabeth Seifel Brad & Toni Smith Sound Communication Tiger Construction Geo H. Wilson, Inc Contributors Bernadette Anthony Norman & Jackie Bardsley Judy Bever Catherine Bishop Gerry Brague & Allen Foster Rev. Gregg & Mary Brown Darrell Burrell California Landscapes Ann Chaney Joe & Belan Chavez Kenneth & Ellie Compton Peter Cullen Nancy Delaney Dick’s Carpet One Floor & Home Lan Anh Do Robert & Kathy Dowdell Deanne Edwards Ray Gee James & Linda Hamlett Michelle Hasan Heather Hennessey

LaShon Godfrey Rev. Clarence Johnson Jerry & Virginia Lang Ross & Cynthia Lappin Beth Larson Larry & Nancy Love Daryl & Doral Main Jeffrey Manese Chad & Christa Martin Kathleen Mertz Wendy Moorhouse Geoffrey & Jeanne Morgan David Mundy Michael Oster Marc Paletta Charles Peterson Janet Lee Paterson Bill & Bev Plambeck Eric Powell Sherry Quezada Carl & Esther Robinson Margaret Schrand Deanna Solek Frank Scudero & Carol Somerton Sara & Felicia Steenhouse Judith Stockman David & Sherie Tucker R. Jeffrey Wells Tony Weng Larry & Pamela Wing Cletis Young

With a rising demand for affordable senior housing, CCH’s continued growth

and success is aided by the financial support of like-minded individuals, church

and secular organizations, and corporations. With gratitude we thank the following

visionaries for helping provide More Than a Home to our 5,500+ residents.

Sponsor & Donor List for July 1, 2011–June 30, 2012

Thank you

Design: Mission Minded • www.Mission-Minded.com Photography: Stu Selland Editor: Mary Brown