31792 mobilebankingguide v4 · fill the below details step 3 step 3 a select india remittance add...
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MOBILEBANKING APP
GUIDE+ 968 24730000soharinternational.com https://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.comhttps://play.google.com
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With Sohar International’s mobile banking app, you can make the most of our banking services, without having to step into the bank.This guide will explain how you can register yourself, manage your account, debit card & credit card, make transactions and so much more.So, no matter where you are, you can always say:
#HELLO_WINNING
TABLE OF CONTENTSRegister your account 4
Manage your Account 7
Manage your Credit Card Services 10
Manage your Debit Card Services 13
Fund transfers with Sohar International App 18
Pay your Utility Bills 35
Top up your mobile carrier services 39
REGISTER YOUR ACCOUNTBy registering your account for online banking, you can avail the best of what Sohar International has to o�er, from
the comfort of your home.
Click on the registration link
STEP 2
Open the SoharInternational Mobile
Banking App and select thelanguage of your choice
STEP 1
1. Enter your 16-digit Debit Card number2. Enter your National Resident ID number
STEP 3
Enter your details
REGISTER YOUR ACCOUNT
STEP 5STEP 4 STEP 6
Enter your Debit Card PIN Create Username & Password
User ID Must:• not contain spaces• contain 5 to 10 characters• contain at least one alphabet
Password Must:• contain 8 to 16 characters• not contain spaces• contain at least one number, one digit & one special character
Mobile Number Must: • contain 8 digits
Email Must:• be in a valid Email format
Enter OTP
Input the OTP received via Email and SMS
REGISTER YOUR ACCOUNT
MANAGE YOUR ACCOUNTSOnce you have registered yourself, you can login to your account, view account details,
transaction history and so much more.
STEP 1 STEP 2
MANAGE YOUR ACCOUNTS
Login with your username and password or with your fingerprint
Go to the Main Page and select ‘Manage Accounts’
STEP 4STEP 3
View your Account Details and Mini Statements
Find a snapshot of your accounts
MANAGE YOUR ACCOUNTS
MANAGE YOUR CREDIT CARD SERVICES
View your Credit Card Summary, Credit Card Details, Mini Statement and keep tabs on your spending with the app.
STEP 1 STEP 2
MANAGE YOUR CREDIT CARD SERVICES
Login with your username and passwordor with your fingerprint.
Go to the Main Page and select ‘My Cards’
STEP 4STEP 3
MANAGE YOUR CREDIT CARD SERVICES
Select ‘Credit Cards’ View your Credit Card Summary, Credit Card Details, and Mini Statement.
MANAGE YOUR DEBIT CARD SERVICESActivate your Debit Card, reset your pin, change your withdrawal limit and more, with the help
of the Sohar International Banking App.
Login with your username and passwordor with your fingerprint.
STEP 1
Go to the Main Page and select ‘My Cards’
STEP 2
MANAGE YOUR DEBIT CARD SERVICES
STEP 4STEP 3 STEP 5
Select the desired Debit Card serviceSelect ‘Debit Cards’ Select the required Debit Card
MANAGE YOUR DEBIT CARD SERVICES
Services include:• Card Details• Activate/Stop Card• Limit Change • Pin Reset
STEP 5 A
View your Card Details
Card Details
Change your card status from Active to Lost or Stolen.
Stop Card
MANAGE YOUR DEBIT CARD SERVICES
STEP 5 B
STEP 5 C
• Change the cash withdrawal limit between RO 0 to RO 4,000
• Change the POS limit between RO 0 to RO 120,000
Limit Change
STEP 5 D
Create your ATM Pin
Pin Change
MANAGE YOUR DEBIT CARD SERVICES
FUND TRANSFERS WITH SOHAR INTERNATIONAL APP
Initiate transfers between Sohar International accounts, to local accounts within Oman, and send money abroad in a matter of taps, with your Sohar International Banking App.
Login with your username and passwordor with your fingerprint.
STEP 1
Go to the Main Page and select ‘Fund Transfer’
STEP 2
TRANSFERS BETWEEN YOUR OWN ACCOUNTS
TRANSFERS BETWEEN YOUR OWN ACCOUNTS
STEP 3
Select ‘Transfer within Sohar International Accounts'
Fill the below details:• Choose ‘From Account’• Choose ‘To Account’• Currency• Amount• Narration
Login with your username and passwordor with your fingerprint.
STEP 1
Go to the Main Page and select ‘Fund Transfer’
STEP 2
TRANSFERS WITHIN SOHAR INTERNATIONAL ACCOUNTS
STEP 3 A
Add Beneficiary
• Beneficiary Name• Beneficiary Nickname• Beneficiary Account Number• Phone Number
Fill the below details
STEP 3
Select ‘Transfer within Sohar International’
TRANSFERS WITHIN SOHAR INTERNATIONAL ACCOUNTS
TRANSFERS WITHIN SOHAR INTERNATIONAL ACCOUNTS
STEP 3 B
• Choose ‘From Account’• Choose ‘To Account’• Currency• Amount• Narration
Fill the below detailsInitiate Transfer transaction
Go to the Main Page and select ‘Fund Transfer’
STEP 2
TRANSFERS TO LOCAL ACCOUNTS WITHIN OMAN
Login with your username and passwordor with your fingerprint.
STEP 1
STEP 3 A
• Beneficiary Name• Beneficiary Nickname• Beneficiary Account Number• Beneficiary Bank Name• Currency- OMR• Address• Telephone• Mobile
Fill the below detailsAdd Beneficiary
STEP 3
Choose ‘Transfer within Oman Account’
TRANSFERS TO LOCAL ACCOUNTS WITHIN OMAN
TRANSFERS TO LOCAL ACCOUNTS WITHIN OMAN
STEP 3 B
Initiate Transfer Transaction
• Choose ‘From Account’• Beneficiary• Currency• Amount• Narration
Fill the below details
Login with your username and passwordwith your fingerprint.
STEP 1
Go to the Main Page and select ‘Fund Transfer’
STEP 2
INSTANT TRANSFERS TO LOCAL ACCOUNTS WITHIN OMAN
INSTANT TRANSFERS TO LOCAL ACCOUNTS WITHIN OMAN
STEP 3 STEP 3 A
Choose ‘Instant Transfer within Oman Account’
Add Beneficiary
• Select Account Type• Add Debit card number then validate• Beneficiary Name• Beneficiary Nickname
Fill the below details
INSTANT TRANSFERS TO LOCAL ACCOUNTS WITHIN OMAN
STEP 3 B
• Beneficiary • Choose ‘From Account’• Amount• Currency• Narration
Fill the below detailsInitiate Transfer Transaction
Login with your username and passwordor with your fingerprint.
STEP 2
INTERNATIONAL TRANSFERS
Go to the Main Page and select ‘Fund Transfer’
STEP 1
Choose International Transfers
INTERNATIONAL TRANSFERS
Initiate Transfer Transaction
STEP 3 ASTEP 3
Fill the below details:• From Account• Personal Address• Transfer Currency• Amount in Debit Currency• Value Date• Beneficiary Full name• Beneficiary Address• Beneficiary Account Number or IBAN
• Beneficiary Bank Name• Beneficiary Bank Swift Code• Intermediary Bank Swift Code or BIC• Intermediary Bank Details• Transfer Charges• Transfer Purpose• Narration
Login with your username and passwordor with your fingerprint.
STEP 2
REMITTANCE TO INDIA
Go to the Main Page and select ‘Fund Transfer’
STEP 1
Fill the below details
STEP 3 STEP 3 A
Select India Remittance Add Beneficiary
• AXIS/NON-AXIS• Beneficiary Account Number• Beneficiary Name• Beneficiary Nick name• Find IFSC Code
• Beneficiary Bank Name• Beneficiary Branch• Beneficiary Address 1, 2 & 3• Beneficiary ZIP Code• Indian Mobile Number
REMITTANCE TO INDIA
STEP 3 B
Initiate Transfer Transaction
• Choose ‘From Account’• Beneficiary Nickname• Currency• Transfer Amount• Payment Purpose• Mobile Number
Fill the below details
REMITTANCE TO INDIA
Make payments towards your water & electricity, telephone, internet bills and more, with ease.
PAY YOUR UTILITY BILLS
PAY YOUR UTILITY BILLS
Login with your username and passwordor with your fingerprint.
Go to Main Page and choose ‘Bill Payments’
STEP 2STEP 1
PAY YOUR UTILITY BILLS
STEP 2 A
• Service Type• Biller Name• Registered Biller Nickname• Account or Contract Number
Fill the below detailsAdd Beneficiary
PAY YOUR UTILITY BILLS
• Choose ‘Type of Utility Payment’• Outstanding amounts will appear automatically • Utility Company will appear automatically• Debit Account• Amount• Remark
Fill the below detailsInitiate Utility Payments
STEP 2 B
TOP UP YOUR MOBILE CARRIER SERVICES
Recharge your prepaid phone number anytime, anywhere with the Sohar International Banking App.
STEP 2
TOP UP YOUR MOBILE CARRIER SERVICES
Login with your username and passwordor with your fingerprint.
Go to the Main Page and choose‘Mobile Top-up’
STEP 1
STEP 2 A
• Service Type (provider)• Registered Biller Nickname• GSM number
Choose BeneficiaryAdd Beneficiary
TOP UP YOUR MOBILE CARRIER SERVICES
Fill the below details:
Initiate Mobile Top Up
• Choose ‘Type of Top Up Payment'• Top Up Company will appear automatically• Debit Account• Amount• Remark
Fill the below details
STEP 2 B
TOP UP YOUR MOBILE CARRIER SERVICES
+ 968 24730000soharinternational.com