3708-rlge-0-25-0001-4
DESCRIPTION
a drawing for RGP plantTRANSCRIPT
PROJECT / CONTRACT REF.: 3708 / GC13109700
CONTRACT TITLE: -
EPIC FOR WASTE MANAGEMENT FACILITY AT RLC
DOCUMENT TITLE :
PROJECT QUALITY PLAN
27-May-14 3 ISSUED FOR APPROVAL NISHAN EMAD BALAWI
25-Mar-14 2 RE-ISSUE FOR REVIEW / COMMENTS NISHAN EMAD BALAWI
08-Mar-14 1 RE-ISSUE FOR REVIEW / COMMENTS NISHAN EMAD BALAWI
02-Feb-14 0 ISSUED FOR REVIEW / COMMENTS NISHAN EMAD BALAWI
DATE REV. NO.
REASON FOR REVISION PREPARED CHECKED APPD. APPD. Q.P.
DOCUMENT NO: 3708 - RLGE - 0 - 25 - 0001 SHT 01 OF 105
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PROJECT QUALITY PLAN EPIC FOR WASTE MANAGEMENT FACILITY AT RLC
CONTRACT NO: GC13109700
2014
AL ALIA TRADING & CONTRACTING CO, W.L.L
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Summary of Contents
Page SECTION 1: GENERAL 5
1.1 INTRODUCTION 5 SECTION 2: PROJECT DESCRIPTION 5
2.1 PROJECT IDENTIFICATION 5 2.2 PROJECT SCOPE OF WORKS 5 2.3 PROJECT BACKGROUND 5
SECTION 3: PROJECT QUALITY, OBJECTIVES AND PROCEDURES 7 3.1 PROJECT QUALITY POLICY 7 3.2 PROJECT QUALITY OBJECTIVES. 7 3.3 PURPOSE 7 3.4 DEFINITIONS 8 3.5 CONSTRUCTION QUALITY CONTROL PROCEDURE 9
SECTION 4: PROJECT ORGANIZATION CHART & RESPONSIBILITY 15 4.1 PROJECT ORGANIZTION CHART 16 4.2 RESPONSIBILITIES 17
SECTION 5: RISK MANAGEMENT 20 5.1 SCOPE 20 5.2 MANAGEMENT APPROACH 21 5.3 RISK MANAGEMENT IMPACT AND CONTROL ACTION 26 5.4 RISK TRACKING AND DOCUMENTATION 30
SECTION 6: SAFETY MANAGEMENT 32 SECTION 7: ENVIORENTAL MANAGEMENT 33 SECTION 8: PROJECT QUALITY MANAGEMENT SYSTEM 34
8.1 GENERAL REQUIREMENTS 34 8.2 DOCUMENTATION REQUIREMENTS/LIST OF PROJECT QUALITY MANAGEMENT SYSTEM 34 8.3 MANAGEMENT RESPONSIBLITY 35 8.4 MANAGEMENT REVIEW 36 8.5 RESOURCE MANAGEMENT 37 8.6 PRODUCT REALIZATION 38 8.7 PURCHASING 39 8.8 PRODUCTION & SERICE PROVISION 39 8.9 CONTROL MONITORING AND MEASURING EQUIPMENT 40 8.10 MEASURING, ANALYSIS AND IMPROVEMENT 41 8.11 CONTROL OF NONCONFORMING PRODUCT 42 8.12 ANALYSIS OF DATA 43
APPENDIX 1: DETAIL SCOPE OF WORK 45 APPENDIX 2: PROJECT LIST OF ACTIVITIES 47 APPENDIX 3: LIST OF MAJOR SUBCONTRACTORS ACTIVITIES 49 APPENDIX 4: LIST OF INSPECTION & TEST PLAN 50 APPENDIX 5: LIST OF METHODSTATEMENT 53 APPENDIX 6: ATC PROJECT QUALITY PROCEDURE 55 APPENDIX 7: LIST OF QUALITY FORMS 86 APPENDIX 8: PROJECT RELATED REPORTING FORMATS 88 APPENDIX 9: LIST OF EQUIPMENT DEPLOYMENT FOR THIS PROJECT 97 APPENDIX 10: AUDIT SCHEDULE 100 APPENDIX 11: PROJECT QUALITY PLAN MATRIX 102
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1. APPROVALS
General Manager:
Signature:
Name :
Date :
Project Manager:
Signature:
Name :
Date :
QA/QC Manager:
Signature:
Name :
Date :
2. DOCUMENT REVISION LOG
Revision Date Change Description Prepared By Approved By 0 28-01-2014 Issue for Comment QA/QC Engineer GM
1 08-03-2014 QP Commence QA/QC Engineer GM
2 25-03-2014 QP Commence QA/QC Engineer GM
3 27-05-2014 QP Commence QA/QC Engineer GM
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SECTION 1: GENERAL
1.1 INTRODUCTION
This Document has been prepared and reviewed by Al Alia Trading and our Company shall be followed ISO
9001:2008 Quality Management system and ATC management Quality system for the project EPIC for waste
management facility at RLC.
This project Quality Control Plan (PQP) will be implemented to ensure remedial and Construction procedures are performed in compliance with the Approved for Construction drawings and specifications under this contract. This PQP will provide a means to maintain effective quality control at Project site. The quality control measures as presented herein include quality control organization; methods of performing, documenting, and enforcing quality control operations of both the primary Contractor and their subcontractors (including inspection and testing); inspections to be performed; and protocol describing corrective actions. Overall Project of the Quality system will be the responsibility of the ATC Quality Control Engineer (QCE). The QCE will have the authority to act in all construction quality control matters and will be responsible for ensuring that all materials and work comply with the contract specifications. All inspection and testing firms will be at the disposal of the QCE to ensure that all aspects of work are compliant with the contract. The QCE will report any deviations from the PQP independently to the On-site Project Manager. The resume of the ATC designated QCE will be submitted for approval prior to mobilization to the Site
SECTION 2: PROJECT DESCRIPTION
2.1 PROJECT IDENTIFICATION
Client: Qatar Petroleum (QP)
Contract Title: EPIC for Waste Management Facility at RLC
Contract No. : GC 13109700
Contractor: Al Alia Trading and Contracting Company W.L.L
Contract Effective Date: 20TH January 2014.
Contract Completion Date: 19TH January 2016.
2.2 PROJECT SCOPE OF WORKS.
2.2.1 Part A- Construction of Waste Transfer Station Facility, as described in Part – A of Contract Document
Appendix-A.
2.2.2 Part B - EPIC for Improvements of Waste Management Facility in RLIC, as described in Part – B of Contract Document Appendix-A.
2.3 BACKGROUND
2.3.1 Part – A - Construction of Waste Transfer Station Facility
The objective of the proposed FACILITY described in Appendix A Part A is to provide a permanent waste transfer station for domestic waste with 200 tons per day capacity and for loading of consolidated waste into truck trailer for long distance transportation to a domestic waste landfill site. The detailed design of the proposed Waste Transfer Facility was completed by M/s.TCE QSTP-LLC under an ECS Contract. The CONSTRUCTION SITE is located in Ras Laffan Waste Management Facility. The proposed FACILITY shall include Transfer station Building, Administration Building, Building Utilities, HVAC, Fiber optic link, Electric, UPS power supply, tanks for potable water, foul water, and irrigation water as detailed in QP Document Appendix A part A and Appendix F. CONTRACTOR shall carry out all WORK in accordance with the CONTRACT “Approved for Construction” (AFC) Drawings, Specifications, Bill of Quantities of QP Document Appendix A Part A and all other documents of the CONTRACT. Any additional engineering or re-engineering required to complete the WORK shall be carried out by the Al Alia Trading & Contracting.
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2.3.2 Part – B - EPIC for Improvements of Waste Management Facility in RLIC
The existing Waste Management Facility (WMF), in Ras Laffan, was constructed in 2003. It includes access road, weighbridge and two Land Treatment Units (LTU) with HDPE membrane with a total capacity of 2,800m³ for biodegradable waste. The current traffic at the site entrance and around the existing Weighbridge leads to congestion and is of safety concern and the expected vehicular traffic is set to increase. CONTRACTOR shall provide additional weighbridge, to avoid facility shutdowns, additional LTUs and ancillary facilities to improve overall function as detailed in project document
Appendix A and Appendix F.
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SECTION 3: PROJECT QUALITY POLICY, OBJECTIVES AND PROCEDURES.
3.1 PROJECT QUALITY POLICY
Al Alia Trading & Contracting LLC top management has adopted the ISO 9001:2008 Quality Policy in
which; the quality policy is reviewed for its effectiveness during management review meetings. This will
reflect the ongoing commitment Projects to quality by Al Alia Trading & Contracting LLC. It is the
responsibility of Al Alia Trading & Contracting LLC management to ensure that the quality policy is
understood, throughout the organization.
3.2 PROJECT QUALITY OBJECTIVES.
ATC has established and maintained its quality objectives at relevant functions relevant to the products/ services of this Project.
ATC ensures that the Quality Objectives are appropriate to its products and services, measurable, and consistent with the quality policy for this project.
ATC quality objectives are documented and will be reviewed on a regular basis, and controlled for this project.
Our quality objectives focus on the following:
The work shall be performed throughout the execution period of the project in accordance with the applicable Project Specification, Contract Document, Approved for construction Drawings, and Contract Requirements, National/International codes and Standards, ATC project Quality System Procedure to provide products and services for the realization of a successful project that meets the contract and project Quality requirements to the satisfaction of the Employer
3.3 PURPOSE
The purpose of this project Quality Plan is to:
a. Document the project quality plan outlining its policies, objectives and defines those processes
required for the project. b. Clearly define and document Project System Procedures, responsibilities and accountabilities for
managing project processes. c. Assure the maintenance of adequate quality throughout all applicable areas of Contract performance
of the project. d. Provide a mode of operation that emphasizes the identification, correction and prevention of
deficiencies and discrepancies. e. Provide project personnel with quality objectives to be achieved. 1. Consolidate the project quality system to ensure ongoing effectiveness of its functional operations
despite employee movement and process change. 2. Provide a documented reference against which the System can be audited and the quality performance
may be measured in order to identify opportunities for improvement of the system operated. 3. To provide a life document for the whole duration of the project and where required endeavor to go
extra length in fulfillment of this project. 4. Finally, the purpose of this quality plan is to comply with QP Quality Requirement right from the
inception of the project to the completion and commissioning.
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3.4 DEFINITIONS
ISO 9001-2008, Quality Management Systems: Requirements
Customer owned property: Any type of instrumentation, accessories, manuals, which belong to a
customer.
Process – Result of process. The end item result of meeting of all contract terms and conditions.
Quality Records – Documentation of those activities wherein records of said activities must be
maintained will be specified in the procedure or work instruction level documents, as applicable
Procedure: Specified way to carry out an activity or a process
1.7.1 Client/Consultant Qatar petroleum
1.7.2 Contractor Al Alia Trading & Contracting Co. WLL
1.7.3 Engineer Engineer
1.7.5 QMS: Quality Management System
1.7.6 QMSD: QMS Document
1.7.7 PQP: Project Quality Procedure
1.7.8. ME Material Engineer
1.7.9 PM Project Manager
1.7.10 SE: Site Engineer
1.7.11 QCE QA/QC Engineer
1.7.12 QAP: Quality Assurance Plan
1.7.13 ITP: Inspection and Test Plan
1.7.14 NCR: Non-Conformance Report
1.7.15 MS: Method Statement
1.7.16 SI: Safety Inspector
1.7.17 QC: Quality Control
1.7.18 HSE: HSE Officer
1.7.19 CS: Chief Surveyor
1.7.20 ITL Independent testing Laboratories
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3.5 CONSTRUCTION QUALITY CONTROL PROCEDURE
3.5.1 QUALITY CONTROL METHODS The Project quality plan will be implemented in order to ensure compliance with the specifications for remedial Action construction as detailed in the contract specifications. The basis of the PQP is Quality management system ISO 9001:2008 and the Project Specifications/contract documents. In addition, procedures utilized within the PQP reflect the experience gained by the ATC in completing construction projects similar to other project. Quality control measures will extend to field sampling procedures; staffing; types of material and Equipment to be used; and methods of performing, documenting, and enforcing quality control Operations of both the ATC and ATC subcontractors (including inspection and testing). As previously stated, maintenance of the PQP will be the responsibility of the QC Engineer. The QCE Will be responsible for ensuring that all materials and works comply with the contract specifications and ATC quality control procedures. Refer to ATC Project quality procedures attached in Appendix 6
3.5.1.1 IMPLEMENTATION
The QCE will be responsible for implementing the Quality Control Plan by ensuring that quality materials and supplies are provided for the proposed project, and that good workmanship is provided in all aspects of this contract. The QCE will report directly to the On-site Project Manager and will complete daily site inspections to ensure compliance with the quality control specifications. Daily reports will be completed listing all field testing and sampling activities. These reports will be submitted to the QP representative on a daily basis. The QCE will be responsible for ensuring that all materials and work comply with the contract Execution plans and specifications, and that all performance standards are met. It is anticipated that the QP representative and the ATC’s QCE will meet frequently in order to forecast and/or prevent any potential problems from arising. An on-site Quality control meeting will be conducted on a weekly basis as part of the weekly progress meeting in order to review performance during the previous one-week period, and prepare for the upcoming Two-week period. It is anticipated that the ATC’s On-site Project Manager, Health and Safety Officer, Superintendent and QP representatives will attend this meeting. Quality control Documents such as project Quality plan, Method Statements, the Inspection and Test
Plan and various Checklists, etc which are applicable to project efficient implementation with
compliance to QP requirements.
3.5.1.2 DOCUMENTING
The QC Engineer will record project activities in a daily quality control report maintained on site at all Times. All site activities, site inspections, and field testing of materials will be recorded on a daily Basis, along with any unacceptable site occurrences or deficiencies and their associated corrective Actions. Each daily entry into the report will be signed by the QCE. Quality control reports will be submitted on a daily basis during all field construction activities and Comply with ATC quality control procedures attached in Appendix 6.
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3.5.2 QUALITY TESTING AND INSPECTION
To ensure that all construction and remedial activities comply with the project specifications, the QC Engineer will complete, in conjunction with the subcontractors, three phases of site inspections
for each feature of work. All documentation shall reference an Activity ID in the Contractors Schedule. These inspections will include the following:
3.5.2.1 PHASE I - PREPARATORY INSPECTION
Preparatory inspections will be performed prior to beginning work on any definable feature of the Project and will include:
a. Review of submittal requirements and all other Contract requirements with the Performance of the work; b. Check to assure that provisions have been made to provide required field quality Control testing; c. Examine the work area to ascertain that all preliminary work has been completed; d. Verify all field dimensions and advise QP of any discrepancies; e. Perform a physical examination of materials and equipment to assure that they conform to
approved shop drawings or submittal data and that all required materials and/or equipment are on hand and comply with the Contract requirements.
Subsequent to the preparatory inspection and prior to commencement of work, the Contractor shall Instruct each applicable worker on the level of workmanship required to meet contract Specifications.
3.5.2.2 PHASE II - INITIAL INSPECTIONS Initial phase inspections will be performed as soon as a representative portion of the particular Feature of work has been accomplished. Initial inspections include, but are not limited to, examination of the quality of workmanship; review of control testing for compliance with control Requirements; and identification of defective or damaged materials, omissions, and dimensional Requirements. The initial phase inspection is the time to discuss and agree on the required level of quality Associated with a given work activity. Any discrepancies relative to work quality should be Addressed at this time.
3.5.2.3 PHASE III - FOLLOW-UP INSPECTIONS
Follow-up inspections will be performed daily as work progresses to ensure continuing compliance With contract requirements, including control testing, until completion of the particular feature of Work. Final follow-up inspections will be conducted and deficiencies corrected prior to beginning New work. The QC Engineer will notify QP at least 24 hours in advance of any inspections. Notification And meeting minutes of all inspections will be recorded in the Daily Quality Control Report. Examples of the inspection forms to be utilized are presented in Appendix 7. All the Quality Inspection and testing shall be Complied with ATC quality control procedure attached in Appendix 6.
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3.5.3 FIELD TESTING PROCEDURES
The Contractor will conduct field-testing to verify that control measures are adequate to provide a Product that conforms to contract requirements. Field testing will be conducted under the auspices of the QCM and he or his designee shall: a. Arrange for, or conduct, field testing in accordance with applicable test parameters (ASTM,
etc). b. Verify that facilities and testing equipment are available and comply with testing standards
And ensure that testing facilities are approved by Olin and are validated. c. Check test equipment calibration data against certified standards. d. Verify that all tests are documented and submitted as part of quality control system reporting. e. Review all test documentation prior to submittal.
All the Quality field test shall be complied with ATC quality control procedure attached in Appendix 6.
3.5.4 SUBMITTALS
The QC Engineer will follow standard procedures concerning submittals, including the use of the Transmittal/Submittal form. Each submittal form may contain more than one submittal specific to That specification section. A submittal register listing major submittals will be prepared by ATC. This submittal register will be Prepared in conjunction with the anticipated progress schedule. The QC Engineer will be responsible for the review and approval of submittals prior to their submittal to QP representative. This includes reviews of materials and suppliers’ catalog cuts, as Well as subcontractor submittals. The QC Engineer will review the submittal for completeness and Compliance with the contract specifications. Variations to a submittal will be noted on the Transmittal form. The QC Engineer will actively participate during procurement activities to ensure Purchase orders and subcontracts comply with the contract. Refer to ATC quality control procedure attached in appendix 6.
3.5.5 DOCUMENTATION All testing results will be recorded on the daily quality control report. Any concerns or deviations from the required material specifications and the actions taken to correct the problems will be noted on the report. Information recorded on the Daily quality control report will include:
• Definable features of work that was addressed. • Description of trades working on the project. • Numbers of personnel. • Weather conditions. • Types and numbers of tests performed. • Results of testing. • Nature of defects or cause for rejection. • Proposed corrective action(s). • Corrective action taken and date. • Delays encountered. • Directions received from the Engineer and actions Taken. • Health and safety issues or deficiencies and how They were resolved. • Deficiencies.
Refer to ATC quality control procedure attached in appendix 6.
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3.5.6 REVISIONS TO WORK
ATC will be responsible for ensuring total compliance of field work to the project Specifications. Should modifications or revisions to the specifications become necessary, ATC will make the request, in writing, to QP. Approval from QP must be received prior to allowing the modifications or revisions to be made in the field. The QC Engineer will be informed of and record all such requests in his daily log and on the daily quality control report. Refer to ATC quality control procedure attached in appendix 6.
3.5.7 DEFINABLEFEATURES SCOPE OF WORK
Listed attached in appendix 2 are the general categories and types of work that will be performed under this Contract. These items, known as Definable Features of Work, have been grouped into the various Categories in which work will be performed, and correlate to measurement and payment. Suitable Quality control methods and procedures will be utilized in order to ensure that all work is Performed to the standards and quality required by the specifications.
3.5.8 SUBCONTRACTORS AND SUPPLIERS
ATC Quality Management Plans for each major subcontractor and supplier will be included in the Project files as an extension of this PQP. The PQP will review for implementation on the project work. ATC Management, subcontractors and supplier contracts will describe work or products needed and the schedule required. The documents will contain the quality requirements needed by the work or products. The responsibility for inspection and testing of off-site materials shall follow all applicable QP specifications associated with that item. Subcontractors and suppliers will designate representatives to interface with the QC Engineer and QP. Quality records will be provided to the QC Engineer for all work and products to demonstrate conformance to Project requirements. The subcontractors and suppliers will make inspection for the ATC QC Engineer personnel to observe, sample, inspect, or test work and product at any point in their processes. The QC Engineer will conduct periodic audits of selected suppliers to verify initial and continued implementation of the PQP
Refer to ATC quality control procedure attached in appendix 6.
3.5.9 PRODUCTS AND MATERIALS
Quality tests and inspections will be performed during the production of the materials, as materials arrive on the Project Site, and as they are incorporated into the construction. Tests and inspections will be performed by a combination of ATC QC inspector/Engineer, and subcontractor and supplier quality personnel. Suppliers will perform tests on materials as they are produced. Prior to the material arriving on the Project Site, testing information will be forwarded to the CQM demonstrating the material meets requirements. The CQM will also audit selected suppliers to assure they are following a quality management system and to review the Project requirements with the supplier. The supplier’s quality management system will be reviewed, along with test records from previous production and reporting of quality data during production will be established.
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Products and materials are identified from receipt and storage through installation. Where appropriate, a unique number will be assigned and a tag attached. Where traceability is required, the location of the product or material will be recorded.
Refer to ATC quality control procedure attached in appendix 6.
3.5.9.1 Handling
Products and materials are handled on site in accordance with supplier's recommendations, QP specific requirements, and good construction practice. When materials arrive at the Project Site, receiving personnel will document receipt of the material in accordance with the appropriate procedure. Quality Control Engineer will check the material for conformance to Project requirements. Any damage or deficiency will be noted. The materials will be used or stored as appropriate for the material. Some materials, such as concrete, will require physical tests as received and will be sampled to determine their conformance. The Work will be conducted following the proper test procedure and documented on the proper form according to this Project Quality Plan. Packing slips, mill certificates, or other documents from the supplier showing conformance to requirements will be reviewed by QC personnel and retained by QA. Three-ring binders will be used to compile certificates and will include an updated log of accepted shipments. Refer to ATC quality control procedure attached in appendix 6.
3.5.9.2 Storage
Products or materials not immediately used will be stored. Material for indoor storage is placed in bins, shelving, racks, or pallets and positioned in neat and orderly condition for ease of retrieval.
Material stored outdoors is placed on adequate place and protected as required by the supplier. Refer to ATC quality control procedure attached in appendix 6.
3.5.9.3 Protection
Some products and materials will require special measures to protect them from degradation. The supplier's requirements will be followed in providing the proper environment for the products and materials. The Project Manager will be responsible for providing proper conditions. Refer to ATC quality control procedure attached in appendix 6.
3.5.10 CONTROL OF MONITORING AND MEASURING DEVICES
Monitoring and measuring equipment used on the Project will be appropriate for the work being performed, in working order, and calibrated periodically. When not in use, the devices will be protected from damage and stored in accordance with manufacturer’s as well as QP requirements. Records of the calibration will be maintained.
Laboratories Any type of test that requires additional testing to assure that materials are meeting the Contract requirements will be tested on different equipment by different personnel.
Independent Assurance Sampling and Testing (IAST) The quality teams will have all testers perform the required IAST tests. These tests will be done on an annual basis for any quality personnel that have performed a material test for the Project in that year. The PQP will keep records verifying completion of the required IAST tests. Refer to ATC quality control procedure attached in appendix 6.
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3.5.11 QUALITY RECORDS
Test forms, inspection forms, and material receipt forms will be provided to ATC Project team through document control. Data from these tests will be manually entered into the Project's electronic document management system. ATC’s TRACS will be used for the material testing database and Daily Field Reports. Reports from TRACS will be used to assure that testing rates for the materials installed are sufficient. Reports for the material certification of the Project will be produced from TRACS when possible and will be supplemented with the Word and Excel certification forms when needed. Refer to ATC quality control procedure attached in appendix 6.
.
3.5.12 QUALITY AUDITS
Quality audits will be conducted in accordance with the Quality Management Plan. The QC Engineer is responsible for any clarifications or corrective actions that may be needed as required by the audit findings by third party every six month. Refer to ATC quality control procedure attached in appendix 6.
3.5.13 NON-CONFORMING WORK / STOP WORK
Non-conforming work and stop work orders will be performed in accordance with the Quality control procedure attached in Appendix6.
3.5.14 PREPARATION AND DISTRIBUTION OF PROJECT QUALITY PLAN.
This PQP has been prepared in compliance with QP Quality requirements for this project and also in
accordance to M/s Al Alia Quality Management system for quality delivery to the project quality
specification and control.
This PQP shall be distributed to all key personnel on this project through the project Quality Control
Procedure
And shall be a live document for the whole duration of this project and where required.
Refer to ATC quality control procedure attached in appendix 6.
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SECTION 4: PROJECT ORGANIZATION CHART & RESPONSIBILITIES The ATC key personnel assigned to this project should possess a broad range of remedial
Action experience and skills. All should have experience dealing with the handling of Construction works and
should be familiar with requirements of day-to-day work under this contract.
The ATC proposed project organization for this project and the resumes of key personnel,
Along with their job titles, Submitted to QP for review and approval. A conceptual project
Organizational Chart is included in below.
The functional responsibilities of key technical personnel are summarized as follows.
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4.1 PROJECT ORGANIZATION CHART
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4.2 RESPONSIBILITIES 4.2.1 Project Manager (PM)
1. Reporting to the GM.
2. Full authority and overall responsibility to manage, supervise and control the works and Quality.
3. Coordinate with the QP for the execution of the contact scope of the work.
4. Implementing approved Project Quality plan Systems to the satisfaction of the project requirements.
5. Initiate corrective actions for any raised non-conformances and implement a preventive action plan to
prevent the re-occurrence of non-conformances, all in coordination with the QA/QC Engineer.
6. Ensure safety measures are implemented at all times.
7. Control of all project documents.
8. Prepare the production (and installation) schedule and coordinate, monitor and review the supplier
proposal, sample, technical submittal prior to submission to QP.
9. Ensure Timely submission (to the QP for approval) and procurement of all material / equipment.
10. Monitor production delivery schedule and feedback to GM.
11. Coordinate with the Planning Engineer on the preparation of work schedules, obtain QP’s approval and
monitor to ensure timely progress of the works.
12. Review changes and variations and evaluate impact of those on time and schedule.
13. Preparation and obtaining required approvals of interim payment, monthly progress cost control report,
variations work report and suppliers/sub-contractors payments.
14. Attending Weekly Site Meetings, progress meeting with the QP.
15. Maintain Daily Quality Diary
16. Appropriate resources are allocated to the project and balanced to ensure best value to project.
17. All cost tracking and reporting is carried out in a manner compliant with Contract Management
Procedures.
18. All tasks are conducted in accordance with the site HASP and project specifications
19. Project Manager is responsible for implementation and support of the sub Contractor’s and will oversee
all aspects of work under this contract for remediation at the site,
Including:
• All procurements.
• Qualified Contractor and subcontractor resources are assigned to the project and balanced to ensure
jobs are aligned with project needs.
• The Site is maintained and secure.
• All tasks are carried out safely and in compliance with the project specifications.
Contractor coordination. • Maintaining charge of all field operations.
4.2.2 QA/QC Engineer
1. Reporting to the PM
2. Ensure implementation of project quality plan for the project.
3. Quality of the works to be Check for the submitted Inspection by Project Engineer and verify work
activates comply the Project requirement before submitted to QP.
4. Submit the Inspection and test schedule to the QP by the agreed time.
5. Submit the Inspection request for the QC Engineer inspected activities.
6. Monitor inspections among quality inspectors/project Engineer within his area(s); organize inspection as
appropriate to ensure all are done in timely manner and without delays
7. Follow up the independent testing laboratory activities relevant; ensure all required tests are carried out
as specified (type and frequency); check results to verify compliance to project requirements; ensure
test reports are submitted (from laboratory to ATC and from ATC to QP) without delays.
8. Plan routine sampling and testing of concrete materials (Cement, aggregates, water etc)
9. Keep record in the file QP approved and signed inspections records and relevant test reports.
10. Maintain an orderly and up to date ‘databases’ of all inspections and testing and materials.
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11. Monitor materials coming to site; carry out receiving inspection on materials to verify compliance to
project requirements.
12. Report non-conformances; issue NCR’s; follow-up on corrective actions and follow-up inspection /
rectification; ensure close out of NCR’s.
13. Report to QP all the NCR Found in the project.
14. Internal Quality Audit to be done and the audit report to be submitted to QP.
15. Submit the Corrective action to close the NCR found in the project and Submit to QP.
16. Analysis the project Quality and take the preventive action for the weak area.
17. Preparing inspection and test plan and submit to QP Engineer to check and verify the completed work.
4.2.3 Project Engineer
1. Reporting to QA/QC Engineer / Project Manager regarding quality issues.
2. Preparing inspection and test plan and submit to QC engineer to check and verify the completed work.
3. Preparing the method statement for the construction activities and submit to QC Engineer to verify the
project requirement.
4. Testing of all incoming concrete and materials to the site.
5. Ensure that the concrete constituents are tested as per the frequency mentioned in the project
specification and QCS
6. Maintain all the records of all tests related all the project activities.
7. Coordination with Suppliers, Subcontractors, third party laboratories to complete the work on time with
project Quality requirement.
8. Inform the Project Manager for any variance in the test results of incoming concrete constituents
9. Inform QA/QC Engineer for any failure of incoming material
10. Maintain the calibration of all laboratory testing equipment’s
11. Over all responsible for the supervision of works to be completed on time with project quality
requirement.
12. Preparing weekly & monthly work schedule
13. Updating the progress of work daily.
14. Prepares the ‘Schedule of Inspections and Testing’ for next day works;
15. Maintaining the Site diary
4.2.4 Site Engineer
1. Reporting to Project Engineer
2. Maintaining quality of work in coordination with Project Engineer and Quality Engineer
3. Planning and achieving targets of construction work
4. Evaluating daily, weekly and construction works.
5. Monitor the progress of work and update the production schedule
6. To liaise with Surveyors, Safety & QA/QC to ensure smooth implementation of all jobs.
7. To organize the work force in execution of all job.
8. To monitor safety practice at site.
9. Submitting progress update to the Project manager for inclusion in weekly reports.
10. Maintaining quality of work and fulfilling QP requirements.
11. Coordinating with Suppliers, subcontractors and third party laboratories to implement the project
Construction activities.
12. Overall responsibility to manage, supervise and control the related works.
13. Coordinate with project engineer for the execution of the work.
14. Initiate corrective actions for any raised non-conformances and implement a preventive action plan to
prevent the reoccurrence of non-conformances, all in coordination with the QA/QC Engineer.
15. Ensure safety measures are implemented at all times.
16. Maintain all the daily site records in the Diary.
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4.2.5 Planning Engineer
1. Reporting to the Project Manager
2. Prepare the Construction Program and update regularly through continuous monitoring of site activities.
3. Prepare weekly and monthly planning schedules/histograms/curves (as per QPs requirements) and
update regularly.
4. Monitor progress of site activities; forecast, report and develop a recovery plan for anticipated delays
and slippage.
5. Assist the PM on the preparation of invoicing and billing system.
6. Measuring project progress and Give the feedback to project team and project manager for the same.
4.2.6 Safety Engineer / Officer
1. Reporting to the PM.
2. Develop, implement and maintain the Project Safety Plan
3. Plan and implement “Zero Tolerance Policy”
4. Conduct safety awareness training for project personnel, both ATC and of sub-contractors’
5. Continuously monitor site activities to ensure safe working practices.
6. Target safety teams to areas of know/possible deficiency.
7. Identify and eliminate fire hazards.
8. Ensure all equipment used in the works is in safe working condition.
9. Ensure all equipment/tools that require testing do comply with manufacturers instruction/recommendations (crane, slings, etc.)
10. Prepare daily and monthly safety reports; determine areas of deficiency; conduct risk assessment
reports.
11. Investigate accidents and prepare reports to the MD and the PM
4.2.7 Safety Inspector
1. Reporting to the Safety Officer
2. Implement and maintain the Project Safety Plan
3. Implement “Zero Tolerance Policy”
4. Conduct safety awareness training for project personnel, both of ATC and of subcontractors’
5. Continuously monitor site activities to ensure safe working practices.
6. Ensure all equipment used in the works is in safe working condition.
7. Ensure all equipment/tools that require testing do comply with manufacturers
instruction/recommendations (crane, slings, etc.)
8. Prepare daily and monthly safety reports; determine areas of deficiency
9. Prepare accident reports and forward to the SO, PM and the OM.
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SECTION 5: RISK MANAGEMENT
INTRODUCTION
5.1 SCOPE
This document, the Risk Management Plan (RMP), describes the management processes used on the
project to plan, identify, assess, categorize, quantify, handle and report/track risks associated with the
achievement of the project requirements and goals for the Research Support Building and Infrastructure
Modernization ATC Project, Project Management for the Acquisition of Capital Asserts, and strives to
incorporate “best practicesʺ from other large scale construction projects.
ATC management team believe that the risk is an inherent in all activities of any large scale
construction project. To be successful, a risk management process is needed such that risk can be
continually evaluated and managed in order to minimize the consequences of adverse events.
The ultimate goal of risk management is to increase the probability of project and activity success by focusing attention on problem areas early and reducing the amount of costly rework in the future. For each and every risk, there is the potential impact of cost overruns, schedule delays and compromises in quality and safety if the risk occurs. Hence, risk management will be applied continuously throughout the ATC project life cycle and will evolve and adapt to accommodate the various project phases.
A “risk” is an event that has the potential to cause an unwanted change in the project. A risk is as follow:
1. A definable event;
2. With a probability of occurrence; and
3. With a consequence or “impact” if it occurs. A measure of the severity of risk is:
Severity = Probability x Impact.
For risks, we have a “mitigation plan.” A mitigation plan either lowers the probability and/or the impact to
reduce the severity to an acceptable level.
Managing risk is a key element of the project management process for both the planning and the
performance phases of the ATC project. As such, this RMP develops a methodology to identify and quantify
specific risks to the project, determine their consequence and associated probability, and develop mitigation
strategies.
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5.2 Management Approach
5.2.1 Responsibilities
ATC project management has established specific roles and responsibilities to support project risk
management processes and control over the life cycle of the project. The specific responsibilities
relating to the ATC are as follows:
1. ATC Project Manager – The ATC Project Manager is responsibility for managing cost and schedule
contingency, consistent with the change control process and thresholds described in the PEP. The objectives are to maintain contingency commensurate with project risk through project completion and to ensure that the full project scope is achieved on schedule and on budget.
2. ATC Project Manager – The ATC Project Manager is assigned responsibility for implementing the
overall Risk Management Program and ensuring that it meets the project requirement and is assigned responsibility for working with risks, quality and safety subject matter experts to execute the risk management process. The Project Manager is also the Manager
Points‐Of‐Contact (POCs) of the project. ATC Project Manager is responsible, but not limited to, for the following:
5. Eliciting risks, logging risks in the risk register.
6. Performing analyses, reporting on risk exposure to Project Manager.
7. Identifying abatement strategies, abatement actions and tracking their effectiveness at reducing
risk exposure.
8. Reporting abatement results to the Project Manager.
5.2.2 Risk Management Process
ATC project risk management process is summarized in the following steps.
1. Project Management Planning – Prior to the initiation of risk management, activities in the
proposed baseline (scope, schedule, and cost) are evaluated to determine their potential for risk. This evaluation (or risk screening) assesses all activities against a set of screening categories typically in the areas of construction, interface control, safety, regulatory and environmental, security, design, resources, space migration etc. Activities which are identified as project risks will be tracked within the ATC RMP.
2. Risk Identification – Identify risks that may impact the successful completion of the project.
2.1. Risks are identified for the entire life cycle of the project. Risk associated with project work
2.2. Scope, cost, and schedule are identified by systematically challenging the assumptions,
2.3. Logic, and scope of the project and examining the identified uncertainties associated with each stage of the project.
3. Risk Assessment – Assess the risks to determine their likelihood and impact on the project’s cost,
schedule, and/or work scope. This includes a qualitative and quantitative assessment of the
consequences (impact) of the risks as well as the risks probability of occurring.
4. Risk Handling – Determine the risk‐handling strategy, whether (in order of preference) it is to eliminate,
transfer, prevent, mitigate, or assume (accept the risk).
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5. Risk Management Impact and Control Actions – Assesses the risk impact on the project and the effect of the risk handling strategies. Risk handling strategies will be reflected in the project’s baseline, whereas residual risks will be reflected in the project contingency.
6. Risk Reporting and Tracking – Risk reporting and tracking is the documentation of the risk
management process. 7. Risk management is an iterative process in which the effectiveness of control actions is constantly
evaluated, new risks are discovered, and existing risks are reassessed. New or revised control actions are implemented as needed. By managing risks, the process helps minimize cost impact, schedule delays, or the impact of other issue that could impede a project’s progress. The iterative process continues until all the risks are closed or the project is completed.
5.2.3 Risk identification and Assessment
5.2.3.1 Risk Identification
Risk identification requires a methodical process to ensure that the list of identified risks is comprehensive.
In this process, the p roject Manager, Integrated Project Team, Safety Subject Matter Experts, are
asked to identify project risks in their area of responsibility. The risk identification process is using a
graded approach, the Risk Management process begins with the team evaluating potential risk for each
technical equipment item and subsystem is on or near the critical path, or that poses a particular technical
challenge. Common risk areas have been developed as a tool to assist the team in identifying areas of
project risk. In addition, the Project Manager can identify project risks that may not have been identified in
any of the subproject risk analyses. The common risk areas are shown in table 1:
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Table 1 ‐ Common Risk Areas
Project Risk Areas Significant risks Facilities and Equipment
• Major equipment development
• Inadequate planning for long lead items and vendor support.
Design • Design relies on immature technologies or “exotic” materials to achieve performance objectives.
• Design not cost effective.
Requirements • Operational requirements not properly established or vaguely stated.
• Requirements are not stable.
Testing/Evaluation/ Simulation
• Test planning not initiated early in program (Initiation Phase).
• Testing does not address the ultimate operating environment.
• Test procedures don’t address all major performance specifications.
• Facilities not available to accomplish specific tests, especially system-level tests.
• Insufficient time to test thoroughly. • Project lacks proper tools and modeling and simulation capability
to assess alternatives.
Schedule • Funding profile not stable from budget cycle to budget cycle.
• Schedule does not reflect realistic acquisition planning.
• Schedule objectives not realistic and attainable.
• Resources not available to meet schedule.
Supplier Capabilities • Restricted number of available vendors.
Cost • Realistic cost objectives not established early.
• Funding profile does not match acquisition strategy.
• Fluctuations in cost of raw materials.
Technology • Technology has not been demonstrated in required operating environment.
• Technology relies on complex hardware, software, or integration design.
Management • Acquisition strategy does not give adequate consideration to various essential elements, e.g., mission need, test and evaluation, technology, etc.
• Subordinate strategies and plans are not developed in a timely manner or based on the acquisition strategy.
• Proper mix (experience, skills, stability) of people not assigned to the project.
• Effective risk assessments not performed or results not understood and acted upon.
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Risk Categories
Risks to the ATC project are identified according to the following categories: Management
a. Configuration Processes
b. Interface Management
c. Procurements and Procurement Process
d. Programmatic Technical
a. Design Functional Requirements b. Design Maturity/Complexity c. Design and Equipment Complexity. d. Installation and Integration Complexity
Environment, Safety & Health (ES&H).
a. Regulatory and Environmental Controls
b. Safeguards and Security Schedule Cost (includes currency and inflation) Resources (Funding and Staffing) ES&H hazards associated with the ATC Project are well within the range of normal operations. The project
management will apply In tegra ted Safety & Environmental Management System for handling all the ES&H
risks entailed in the ATC Project. However, ES&H impacts that increase the risk severity level of technical
parameters or facilities will be included in the project’s Risk Management Registry.
5.2.4 Risk Assessment and Quantification
Risk level assessment is done by determining the probability of the occurrence and cost and schedule
consequence of each risk. Consequence must consider foreseeable cumulative impact on project scope, cost and
schedule.
In terms of risk consequences, each risk category has three assessment levels:
5.2.4.1 Technical Consequence Level
If the risk occurs:
1. Level 0 negligible or no impact on fulfillment of mission need
2. Level 1 low level of impact on fulfillment of mission need
3. Level 2 moderate impact on fulfillment of mission need
4. Level 3 considerable impact on fulfillment of mission need
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5.2.4.2 Schedule Consequence Level
If the risk occurs:
1. Level 0 potential delay to milestone of up to 1 month
2. Level 1 potential delay to milestone of up to 2 months
3. Level 2 potential delay to milestone of up to 3 months
4. Level 3 potential delay to milestone of greater than 3 months
5.2.4.3 Cost Consequence Level
If the risk occurs:
1. Level 0 estimated cost of impact consequence is < 30,000 QR
2. Level 1 estimated cost of impact consequence is < 300,000 QR
3. Level 2 estimated cost of impact consequence is < 1,500,000 QR
4. Level 3 estimated cost of impact consequence is > 1,500,000 QR
5.2.4.4 Overall Consequence Level
An overall consequence level is derived using the greatest of the technical, schedule and cost
consequence levels.
Table 2 – Overall Consequence Level
Overal
l Level
Risk Area
Level 0 (Negligible)
Level 1 (Low) Level 2 (Moderate) Level 3 (High)
Technical Negligible Low degradation. Significant technical Degradation.
Technical performance Effectively useless for attaining physics objectives.
Schedule Negligible potential for delay
Delays milestone or Project critical path by up to 1 month
Delays milestone or Project critical path by up to 3 months
Delays milestone or Project critical path by > 3 months
Cost ≤ 30,000 QR
≤ 300,000 QR
≤1,500,000 QR
>1,500,000 QR
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5.2.5 Risk Probabilities
The following risk probability levels are assessed for each risk category. Risk
Probability Level:
1. Level P0 < 1% probability that the consequences of the risk will be realized
2. Level P1 < 10% probability that the consequences of the risk will be realized
3. Level P2 < 25% probability that the consequences of the risk will be realized
4. Level P3 > 25% probability that the consequences of the risk will be realized
5.2.6 Risk Severities
Finally, a risk severity matrix determined from the Overall Consequence Level and the Risk Probability Level
provides the overall assessment of each identified risk to the ATC project, as shown below:
Table 3 – Risk Severity Matrix
Risk Severity Levels
in colored boxes
Consequence Level
Probability Level
0 1 2 3
P0 0 0 0 0
P1 0 1 2 3
P2 0 2 2 3
P3 0 3 3 3
Items with risk severity level of 2 or greater must be entered in the ATC Project Contingency Analysis.
5.3 Risk Management Impact and Control Action
5.3.1 Risk Handling
Risk management is the process used to identify risks and implement actions to reduce the likelihood of a
risk materializing and/or to reduce or eliminate the potential consequences of identified project risks. Risk
mitigation strategies generally fall into one of four categories: 1) risk avoidance, 2) risk transfer, 3) risk
reduction or mitigation, and 4) risk acceptance. Each of these strategies is described in table 4, as are general
methods used to manage identified risks.
A management strategy of risk handling is selected for each identified risks. Control actions are specified for
each identified project risk based on the management strategy selected, unless the risk is accepted. Also
specified for each identified risk is the date by which the control action is to be completed, the
responsible‐action, probability and consequence of the risk (pre and post handling), a cost estimate of
implementing the control actions, the status of each control action, and indication as to whether or not the risk is
closed.
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The management strategy and control actions selected for each identified risk are tracked in the risk register.
The baseline budget includes the funding required to implement the mitigation actions for the risks to achieve the
confidence level set by the project.
Table 4 ‐ General Methods to Manage Identified Risks
MANAGEMENT
METHOD
OBJECTIVE
FEATURES Avoidance Risk is eliminated or avoided by
changing the parameters of the project
* May change the project plan to eliminate conditions
Creating the risk (risky requirement, work scope, technology, or contractor) or eliminate the risk entirely.
* May trade one risk for another lesser risk.
* If a lower risk option is available, revise baseline to favor it. * Check that the lower risk is the better choice considering the project as a whole.
Transfer Risk remains viable but is shifted to another project or organization. Often called risk allocation.
* If full transfer is not possible, consider a partial shift e.g., insurances, performance bond, PI, warranty, or Contract guarantee. * Often, results in risk being shared between project and others. * Often best with funding risks. * Must consider costs and benefits of transfer. Must ensure recipient is best equipped and prepared to Assume the risk in whole or in part.
* Risk is not avoided. Recipient Must be willing to
Assume the risk, in whole or in part.
Mitigation Reduced likelihood and/or
Consequences of a risk (preferably both) by series of control actions.
* Most common form of risk management.
* Must systematically and carefully identify and attack root causes of the risk.
* Control actions are comprehensive and feasible.
* Early actions often required for success.
* Actions can affect cost, scope, and schedule.
* cost/benefit analysis can be useful in selecting best
Control action from a list of alternatives * Confidence levels for Control actions derived from Monte Carlo, Crystal Ball, or other analysis can be useful, but are not mandatory
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Assumption Risk is recognized and simply taken on by the project
* ʺLast optionʺ for controlling a risk. No feasible means to mitigate or otherwise control the risk is available.
* Benefit is that no changes in project plans are
required To address the risk.
* Sometimes used when a compellingly large reward
Could be gained by taking the risk. * Typically used for obdurate, distant, or least‐ predictable risk e.g. funding levels. * Residual (remaining) risk is always accepted. * Requires special diligence in monitoring, because nothing was done to reduce the risk. * Alternative or acceptable ʺfall‐backʺ positions are especially crucial if the risk is critical to project success.
* Worst case is ʺpassiveʺ acceptance, when no
fall‐back Plans are considered.
5.3.2 Risk Impact Determination
Risk impact determination is the process of evaluating and quantifying the effect of risks on the project.
Risk impacts a project into two difference ways:
1. Handling strategy implementation. If the risk is “handled” using a risk reduction or mitigation strategy,
there may be a cost and schedule impact associated with the implementation of that strategy. The implementation cost and schedule impacts of the “handling” strategy must be included in the baseline project cost and schedule.
2. Residual risk. Even after risk‐handling strategies have been implemented, there may be remaining risk
impacts (residual risks). The cost and schedule impact of residual risks must be included in the contingency calculations. This is accomplished by determining a cost and schedule impact probability distribution for each residual risk. These probability distributions are then combined statistically through a process to produce the contingency estimate. At all times, the project’s available cost contingency should be greater than the statistical calculation of residual cost risk.
5.3.3 Abatement
The Project Manager is responsible for developing appropriate risk abatement strategies to accept or mitigate
project risk.
During risk elicitation, the p r o j e c t Manager will determine the abatement strategy for each of the
identified risks. The abatement strategy is the general approach that project management will take with regard
to a risk. For risk that are deemed mitigate, abatement actions are developed. Abatement actions are the
specific activities that will be executed to reduce the impact of the risk.
The date by which the abatement action is to be completed, the project Manager uses the information to
ensure that abatement actions are completed in a timely manner and are effective in reducing the risk. Additionally, the likelihood and consequence of the residual risk after abatement, and the likelihood of the success of the abatement actions are reduced in the Risk Register.
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Table 5 common risk areas and abatement strategies has been included below as a tool to assist in
addressing project risks.
The three identified Risk types, Cost, Schedule, and Technical, all have different mitigation strategies that can
be used to reduce or eliminate their impact or probability of occurrence.
Preparation of clear and concise specifications and construction drawings, judicious determination of
subcontractor responsibility and approval of proposed lower tier sub‐subcontractors, and implementation of
QA provisions will minimize technical risk.
Use of fixed‐price subcontracts and competition will be maximized to reduce cost risk.
In addition, the Project will be tracked monthly, with schedule changes carefully monitored and approved
through a change control process overseen by a combination of the Project Manager.
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Table 5 ‐ Common Risk Abatement Strategies
Project Risk Category Project Impact High Moderate Low Cost • Closely monitor cost
and spending • Obtain Multiple
bottoms-up independent cost estimates
• Perform Value Management Vendor visits
• Closely monitor cost and spending
• Obtain at least two bottoms-up independent cost estimates
• Monitor cost, schedule and spending
Schedule • Increase lead time substantially by initiating procurements 6-8 weeks early
• Vendor visits and oversight
• Increase lead time by initiating procurements 2-4 weeks early
• Vendor visits and oversight
• Monitor cost, schedule and spending
Performance • Perform major redesign
• Evaluate alternate technology
• QA/acceptance testing
• Moderate redesign as required
• QA/acceptance testing
• QA/acceptance testing.
5.4 Risk Tracking and Documentation
5.4.1 Risk Registry
The ATC Risk Registry tracks and monitors the status of all project risks including each risk, probability and
consequence of each risk (pre and post‐mitigation) and details on the risk control actions. The project Manager
is responsible for identifying and assessing of risks. This responsibility includes providing regular re‐evaluation and
a status update of risk entries via the ATC Project Risk Registry. The Risk Registry is a living document used
throughout the life of the project.
Project risks and the management actions to control them are reviewed and updated monthly by ATC Project
Manager, ATC Project Manager and the Integrated Project Team. New and imminent risks are added into the
registry when identified. Risks are closed when the risk is no longer credible or when the risk has been realized
and no residual risk remains.
The Project Manager is responsible for maintenance of the Risk registry for ensuring that ATC Project team
members are monitoring and reassessing risks regularly, and that the Risk Handling Plans are being implemented
in a timely and effective manner.
Items with risk severity level of 2 or greater must be entered in the ATC Contingency Analysis, which is the
product of the impact and the risk probability. This is to provide a roughly quantitative assessment of the relative
risks identified by the project.
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5.4.2 Risk Documentation
Each identified risk shall be documented using the Risk Assessment Worksheet. Consequences and probabilities
will be described as detailed as possible to support the level of assessment. The approach to each identified
risk shall be documented using the Risk Management Worksheet.
ATC WILL BE SUBMITTED RISK MANAGEMENT REPORT TO QP FOR THIS PROJECT AND APPROVED REPORT SHALL BE FOLLOWED.
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SECTION 6: SAFETY MANAGEMENT ATC STRICTLY SHALL BE FOLLOWED THE APPROVED HSE PLAN DOC NO 3078-RLGE-03-06-0001 FOR THIS PROJECT
SECTION 7: ENVIRONMENTAL MANAGEMENT
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ATC STRICTLY SHALL BE FOLLOWED THE APPROVED CEMP DOC NO 3078-RLGE-03-04-0001 FOR THIS PROJECT.
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SECTION 8: QUALITY MANAGEMENT SYSTEM (QMS)
8.1 General Requirements
Al Alia Trading & Contracting has established documented, implemented and maintains a QMS and continually
improves its effectiveness in accordance with the requirements of the ISO 9001:2008 standard.
Al Alia Trading & Contracting identifies the processes needed for the QMS and their application (such as the process
of management activities, provision of resources, service realization and measurement), determines the sequence
and interaction of these processes, determines criteria and methods needed to ensure that both the operation and
control of these processes are effective, ensures the availability of resources and information necessary to support the
operation and monitoring of these processes, monitors, measures and analyzes these processes, and implements
actions necessary to achieve planned results and continual improvement of these processes, that are properly
managed in accordance with the requirements of the ISO 9001:2008 standard.
Where Al Alia Trading & Contracting chooses to outsource any process that affects service conformity with
requirements, it is ensured that adequate controls are exercised over such processes (such as measurement and/or
monitoring), Control of such outsourced processes are identified within the QMS, if any. (i.e. such outsourced activates
are premises & related services.
8.2 Documentation Requirements/List of project quality Management system.
8.2.1 General
Al Alia Trading & Contracting QMS documentation includes quality policy, quality objectives, quality manual,
procedures, and any other technical documents needed by the organization to ensure the effective planning,
operation and control of its processes (for example, process flow diagram, manuals, and records).
8.2.2 Quality Manual
Al Alia Trading & Contracting has established and maintains a Quality Manual that includes the scope of the QMS,
including details of and justification for any exclusions (see section 1.1 of this manual), QMS processes, or
reference to them, and description of the interaction between the processes of the QMS.
8.2.3 Control of Documents
Al Alia Trading & Contracting defines the controls needed to approve documents for adequacy prior to issue, to
review and update as necessary and re-approve documents, to ensure that changes and the current revision
status of documents are identified, to ensure that relevant versions of applicable documents are available at points
of use, to ensure that documents remain legible and readily identifiable, to ensure that documents of external origin
are identified and their distribution controlled, and to prevent the unintended use of obsolete documents, and to
apply suitable identification to them if they are retained for any purpose, by establishing, documenting,
implementing, and maintaining a corporate procedure of" Documents Control Procedure".
8.2.4 Control of Records
Records are established and maintained to provide evidence of conformity to requirements and of the effective
operation of the QMS; records remain legible, readily identifiable and retrievable. Al Alia Trading & Contracting
QMS records are maintained for a retention period of three years.
A procedure of "Records Control" is established, documented, implemented and maintained to define the controls
needed for the identification, storage, protection, retrieval, retention time and disposition of records.
Reference: Documents Control Procedure" doc. no. ATC-PQP-02
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8.3 Management Responsibility
8.3.1 Management Commitment
Al Alia Trading & Contracting top management (i.e Managing Director), provide evidence of their commitment to
the development and implementation of the QMS and continually improves its effectiveness by communicating to
all concerned the importance of meeting Al Alia Trading & Contracting customers’ requirements, as well as
statutory and regulatory requirements, establishing the quality policy, ensuring that quality objectives are
established, conducting management reviews, and ensuring the availability of resources.
8.3.2 Customer Focus
Al Alia Trading & Contracting top management ensures that customer requirements are determined and fulfilled
with the aim of enhancing customer satisfaction.
8.3.3 Quality Policy
Al Alia Trading & Contracting top management has adopted the Quality Policy in which; the quality policy is
reviewed for its effectiveness during management review meetings. This will reflect the ongoing commitment to
quality by Al Alia Trading & Contracting. It is the responsibility of Al Alia Trading & contracting management to
ensure that the quality policy is understood, throughout the organization.
The following table outlines how the quality policy is communicated within Al Alia Trading & Contracting.
Display of quality policy at key locations
Conduct awareness briefings to all staff
Reference:
Al Alia Trading & Contracting Quality Policy, doc. No. ATC-PQP-01
8.3.4 Planning
8.3.4.1 Quality Objectives
Al Alia Trading & Contracting has established and maintained its quality objectives at relevant functions relevant to the products/ services of Al Alia Trading & Contracting. Al Alia Trading & Contracting ensures that the Quality Objectives are appropriate to its products and services, measurable, and consistent with the quality policy. Al Alia Trading & Contracting quality objectives are documented and will be reviewed on a regular basis, and controlled.
Our quality objectives focus on the following:
a. To build customer relationships that result in increasing customer satisfaction.
b. Continual improvement
c. To provide a work environment to enable employees perform their tasks efficiently and effectively Reference:
Quality Objectives, doc. No. ATC-QPP-04
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8.3.4.2 Quality Management System Planning
Al Alia Trading & Contracting ensures that the planning of the QMS is carried out in order to meet the requirements
mentioned in section 4.1, as well as the quality objectives, and the integrity of the QMS is maintained when
changes to the QMS are planned and implemented.
8.3.5 Responsibility, Authority and Communication
8.3.5.1 Responsibility and Authority
Al Alia Trading & Contracting ensures that the responsibilities, authorities and their interrelation are defined and
communicated; responsibilities & authorities are indicated and documented in the employee job descriptions and
the respective processes.
Reference:
Various QMS Processes and Job descriptions
8.3.5.2 Management Representative
Al Alia Trading & Contracting has appointed a Management Representative (MR), He reports to the Managing
Director, the MR is responsible and authorized by the top management for the following:
-To manage, monitor, evaluate and coordinate the QMS processes,
-To ensure that processes of the QMS are established and maintained in effective and efficient manner, and
-To communicate with suppliers & customers and other interested parties pertaining to the QMS,
-To report to the top management on the performance of the QMS, including needs for improvement.
8.3.5.3 Internal Communication
Al Alia Trading & Contracting has established communication mechanisms (i.e. emails, internal memos, regular
meetings) to facilitate the flow of information (i.e. general information, QMS information, or projects related
information) within its employees.
Reference
Various documented procedures, memos, emails, etc.
8.4 Management Review
8.4.1 General
A procedure of "Management Review" is established, documented, implemented and maintained to review the
QMS periodically to ensure its continuing suitability, adequacy and effectiveness. This review includes assessing
opportunities for improvement and the need for changes to the QMS, including the quality policy and quality
objectives. Records from management reviews are maintained.
Reference:
Management Review Meeting Procedure" doc. No. ATC-PQP-01
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8.4.2 Review Input
Following matters are discussed in any management review meeting as a minimum requirement:
a. Results of audits,
b. Quality objectives,
c. Customer feedback,
d. Status of preventive and corrective actions,
e. Follow-up actions from previous management reviews,
f. Planned changes that could affect the QMS, and
g. Recommendations for improvement.
8.4.3 Review Output
Following actions initiated as a result of the management review meeting:
Decisions and actions related to improvement of the effectiveness of the QMS and its processes,
Improvement of product/service related to customer requirements, and resource needs.
8.5 Resource Management
8.5.1 Provision of Resources
Al Alia Trading & Contracting determines and provides the resources needed to implement and maintain the QMS
and continually improves its effectiveness, and enhances customer satisfaction by meeting customer requirements.
8.5.2 Human Resources
8.5.2.1 General
Al Alia Trading & Contracting top management ensures that all concerned staff whose work may affect product
or service quality is competent on the basis of appropriate education, training, skills and experience. HR
maintains and updates employee's competency standard.
8.5.2.2 Competence, Awareness and Training
A procedure of "Training & Development" is established, implemented and maintained to determine the
necessary competence for personnel performing work affecting product / service quality, provides training to
satisfy these needs, evaluates the effectiveness of the actions taken, ensures that its personnel are aware of the
relevance and importance of their activities and how they contribute to the achievement of the quality objectives,
and maintains appropriate records of education, training, skills and experience.
8.5.3 Infrastructure
Infrastructure includes the buildings, workspace and associated utilities, process equipment and supporting
services such as transport or communication, these infrastructures are maintained, some is considered as an
outsourced process (i.e. service suppliers). Upon receiving maintained equipment/ devices, Project in charge
inspects such received items and determines if maintenance is performed according to pre-specified
specifications, records showing such receiving inspection are maintained at the related project file.
3708-RLGE-0-25-0001 Rev. 3 Page 39 of 105
8.5.4 Work Environment
Al Alia Trading & Contracting determines and manages the work environment needed to achieve conformity to
product /service requirements both at head office and project sites. Appropriate Personal Protective Equipment is
provided to ensure safe working environment. HSE Manual and HSE Project Specific Plans are also d
Enveloped, to implement safe and healthy work environment at offices & project Site.
8.6 Product realization
8.6.1 Planning of Product Realization
Al Alia Trading & Contracting plans and develops the processes needed for service realization. Planning of
service realization is consistent with the requirements of the other processes (as mentioned in 4.1) of the QMS.
Al Alia Trading & Contracting determines (as appropriate) in products/ services realization planning, the following:
-Quality objectives and requirements for the product,
-The need to establish processes, documents, and provide resources specific to the product,
-Required verification, validation, monitoring, inspection and test activities specific to the product and the criteria
for product acceptance, and
-Records needed to provide evidence that the realization processes and resulting products fulfill requirements.
The output of this planning is in a form suitable for the organization's method of operations.
8.6.2 Customer-related Processes
8.6.2.1 Determination of Requirements Related to the Product/ Service
Sales & Business Development contracts review procedures including estimation, and tendering are established,
documented, implemented and maintained to determine requirements specified by the customer, including the
requirements for delivery and post-delivery activities, requirements not stated by the customer but necessary for
specified use or known and intended use, statutory and regulatory requirements related to the product/ service,
and any additional requirements.
8.6.2.2 Review of Requirements Related to the Product/ Service
Al Alia Trading & Contracting reviews the requirements related to the product/ service, this review is conducted
before the submission of tenders, acceptance of contracts or orders, acceptance of changes to contracts or
orders and after the project is awarded, it is ensured during the review that product/ service requirements are
suitably defined, contract or order requirements differing from those previously expressed are resolved, and that
has the ability to meet the defined requirements, records of the results of the review and actions arising from the
review are maintained. In case where the customer provides no documented statement of requirement (i.e
change orders), the customer requirements are documented and confirmed before acceptance. Where product/
service requirements are changed, it is ensured that relevant documents are amended and that relevant
personnel are made aware of the changed requirements.
8.6.2.3 Customer Communication
Al Alia Trading & Contracting determines and implements effective arrangements for communicating with
customers in relation to product/ service information, enquiries, contracts or order handling, including
amendments, a procedure of "Customer Satisfaction & Complaints" are established, documented, implemented
and maintained to systematically address customer complaints and feedbacks.
3708-RLGE-0-25-0001 Rev. 3 Page 40 of 105
8.7 Purchasing
8.7.1 Purchasing Process
Al Alia Trading & Contracting has established, documented, implemented and maintained procedure of
"Procurement & Materials Control Procedure" to ensure that all purchased product conforms to specified
purchase requirements. The type and extent of controls (such as receiving inspection) applied to the Supplier
and the purchased product is dependent upon the effect of the purchased product on subsequent service
realization.
Al Alia Trading & Contracting has established, implemented and maintained criteria for selection and evaluation
of suppliers based on their ability to supply product in accordance with the requirements mentioned in the same
procedure.
8.7.2 Purchasing Information
Purchasing information describes the product/service to be purchased, including (where appropriate)
requirements for approval of product, procedures, processes and equipment, requirements for qualification of
personnel, and quality management system requirements. Procurement functions ensure the adequacy of
specified purchase requirements prior to their communication to the supplier.
8.7.3 Verification of Purchased Product
A procedure of "Materials Control" is established, documented, implemented and maintained to inspect/ verify
the incoming supplies to ensure that purchased product meets specified purchase requirements.
Where required, verification on the purchased products/services might be performed at the suppliers premises or
at the project site (i.e FAT Test, SAT Test), Al Alia Trading & Contracting will identify all arrangements, and
method of product release in the purchasing information.
Reference:
Procurement & Materials Control, doc. no. ATC-PQP-5.
8.8 Production & Service Provision
8.8.1 Control of Production & Service Provision
Al Alia Trading & Contracting plans and executes the project (service) under controlled conditions, procedures of
Project Planning & Execution is established, documented, implemented and maintained.
This includes, (as applicable) the availability of information that describes the characteristics of the product
(Contract doc.), the availability of technical procedures, the use of suitable equipment, the availability and use of
monitoring and measuring, the implementation of monitoring and measurement (as per Project Quality Plan-if
applicable), and the implementation of release, delivery and post-delivery activities.
Reference:
Project Planning & Execution procedure, doc. no. ATC-PQP-04
In-Process Inspection & Testing procedure, doc. no. ATC-PQP-06
Control of Measuring & Monitoring Equipment procedure doc. no. ATC-PQP-12
8.8.2 Validation of Processes for Production and Service Provision
3708-RLGE-0-25-0001 Rev. 3 Page 41 of 105
Al Alia Trading & Contracting performs subsequent monitoring and measurement during production and service
provision, where applicable if such measurement and monitoring can't be verified subsequently, Al Alia Trading &
Contracting ensures that these processes are validated, (i.e approval on the materials, or equipment used,
competency requirement/ qualification, proper and specific procedures for production & service provision,
revalidation, etc, records for such activities will be kept and maintained.
8.8.3 Identification and Traceability
Al Alia Trading & Contracting identifies the product by suitable means throughout service realization, where
appropriate. For this purpose, designated areas, small tags may be used.
Al Alia Trading & Contracting identifies also the product status with respect to inspection and/or testing
requirements; it also controls and records the unique identification of the product to ensure traceability to
The extent possible. With purchase documents, the Supplier can be traced back.
Reference:
Procurements Materials Control procedure. Doc. no.ATC-PQP-07
8.8.4 Customer Property
Al Alia Trading & Contracting will extremely take care of customer property (such as equipment, materials used
in project execution, Intellectual properties, data, etc.) while it is under the control or being used by Al Alia
Trading & Contracting.
Project Staff are responsible to identify (if not already identified), verify the type quantity, and other related
parameters, protect and safeguard the customer property provided for use or incorporation into the product. If
any customer property is lost, damaged or otherwise found to be unsuitable for use, this is immediately reported
to the customer by the concerned function and records maintained in the project file.
8.8.5 Preservation of Product
Al Alia Trading & Contracting has established, documented, implemented and maintained a procedure of
Procurement & Materials Control" to preserve the conformity of product during internal processing and delivery to
the intended destination.
This preservation includes identification (as per section 8.8.3 & 8.8.4), handling, packaging, storage and
protection. Preservation also applies to the constituent parts of a product.
Reference:
Procurement & Materials Control procedure. Doc. no. ATC-PQP-05
8.9 Control of Monitoring and Measuring Equipment
A procedure of "Control of measuring & monitoring devices" is established, documented, implemented and
maintained to determine the monitoring and measurement to be undertaken and the monitoring and measuring
devices needed to provide evidence of conformity of product to determined requirements (see clause # 7.2.1). Al
Alia Trading & Contracting establishes processes to ensure that monitoring and measurement can be carried out
and are carried out in a manner that is consistent with the monitoring and measurement requirements.
Where necessary to ensure valid results, measuring equipment are calibrated or verified at specified intervals, or
prior to use, against measurement standards traceable to international or national measurement standards;
where no such standards exist, the basis used for calibration or verification are recorded, are adjusted or re-
adjusted as necessary, are identified to enable the calibration status to be determined, are safeguarded from
adjustments that would invalidate the measurement result, are protected from damage and deterioration during
handling, maintenance and storage.
3708-RLGE-0-25-0001 Rev. 3 Page 42 of 105
Al Alia Trading & Contracting also assesses and records the validity of the previous measuring results
when the equipment is found not to conform to requirements and takes appropriate action on the
equipment and any product/service affected. Records of the results of calibration and verification are
maintained.
When used in the monitoring and measurement of specified requirements, the ability of computer software to satisfy the intended application is confirmed, if any. This is undertaken prior to initial use and reconfirmed as necessary.
Reference: Control of Measuring & Monitoring Devices Procedure, doc. no. ATC-PQP-12.
8.10 Measurement, Analysis, and Improvement
8.10.1 General
Al Alia Trading & Contracting plans and implements the monitoring, measurement, analysis and improvement
processes needed to demonstrate conformity of the product/ service, to ensure conformity of the QMS, and to
continually improve the its effectiveness.
This includes determination of applicable methods, including statistical techniques, and the extent of their use.
8.10.2 Monitoring and Measurement
8.10.2.1 Customer Satisfaction
A procedure of "Customer Satisfaction & Complaints" is established, documented, implemented and
maintained to monitor the information relating to customer perception as to whether the customer
requirement has fulfilled. The methods for obtaining and using this information are determined.
In addition to Customer Questionnaires, that were developed to measure the customers satisfaction;
surveys, meetings, and close contact with customers, or any other appropriate method, are also considered
to get customers feedback and measure their satisfaction.
Reference:
Customers Satisfaction & Complaints Procedure, doc. no. ATC-PQP-12
8.10.2.2 Internal Audit
A procedure of "Internal Audits" is established, documented, implemented and maintained to conduct
internal audits at planned intervals to determine whether the quality management system conforms to the
planned arrangements (see 7.1), to the requirements of ISO 9001:2008 standard and to the QMS
requirements established by the organization, and is effectively implemented and maintained.
An audit program is planned, taking into consideration the status and importance of the processes and
areas to be audited, as well as the results of previous audits. The audit criteria, scope, frequency and
methods are defined. Selection of auditors and conduct of audits shall ensure objectivity and impartiality of
the audit process. Auditors do not audit their own work.
The responsibilities and requirements for planning and conducting audits, and for reporting results and
maintaining records are defined in a documented procedure.
The management responsible for the area being audited ensures that actions are taken without undue
delay to eliminate detected nonconformities and their causes. Follow-up activities include the verification of
the actions taken and the reporting of verification results.
All internal audit shall be conducted by QP approved third party auditor.
3708-RLGE-0-25-0001 Rev. 3 Page 43 of 105
Reference:
Internal Audit Procedure, doc. no. ATC-PQP-09
8.10.3 Monitoring and Measurement of Processes
Al Alia Trading & Contracting applies suitable methods (such as Internal Audits, regular checks by the PMs and
by the QHSE Manager, and through the identified quality objectives, for monitoring and, where applicable,
measurement of the QMS processes. These methods demonstrate the ability of the processes to achieve
planned results. When planned results are not achieved, correction and corrective action are taken, as
appropriate, to ensure conformity of the product.
8.10.4 Monitoring and Measurement of Product
Al Alia Trading & Contracting monitors and measures the characteristics of the product to verify that product/
service requirements are fulfilled. This is carried out at appropriate stages such as during receiving, in-process
checks and final inspection and/or testing of the product/ service realization process in accordance with the
planned arrangements (see 7.1).
Evidence of conformity with the acceptance criteria is maintained. Records indicate the person(s) authorizing
release of product.
Product release and service delivery are not preceded until all the planned arrangements (see 7.1) have been
satisfactorily completed, unless otherwise approved by a relevant authority, and where applicable by the
customer.
Reference:
In process Inspection & Testing, doc. no. ATC-PQP-04 Projects Specific Quality Plans
8.11 Control of Nonconforming Product
Procedure "Control of Non-conforming Product/Service" and "Materials Control" established, documented,
implemented and maintained to ensure that products which do not conform to product requirements are
identified and controlled to prevent its unintended use or delivery.
The controls and related responsibilities and authorities for dealing with nonconforming product/service are
defined in a documented procedure. Al Alia Trading & Contracting deals with nonconforming product by one or
more of the following ways:
-By taking action to eliminate the detected nonconformity;
-By authorizing its use, release or acceptance under concession by a relevant authority and, where applicable,
by the customer;
-By taking action to preclude its original intended use or application.
Records of the nature of nonconformities and any subsequent actions taken, including concessions obtained are
maintained. When nonconforming product/service is corrected, it is subject to re-verification to demonstrate
conformity to the requirements. When nonconforming product is detected after delivery or use has started, the
organization takes action appropriate to the effects, or potential effects, of the nonconformity.
Reference:
Control of Nonconformities Procedure, doc. no.ATC-PQP-10
3708-RLGE-0-25-0001 Rev. 3 Page 44 of 105
8.12 Analysis of Data
Al Alia Trading & Contracting collects and analyzes appropriate data to demonstrate the suitability and
effectiveness of the QMS and evaluates where continual improvement of the quality management system can be
made. This includes data generated as a result of monitoring and measurement and from other relevant sources.
The analysis of data provides information (at a minimum) relating to customer satisfaction, conformance to
product requirements, characteristics and trends of processes and products including opportunities for preventive
action, and suppliers.
8.12.1 Continual Improvement
Al Alia Trading & Contracting continually improves the effectiveness of the QMS through the use of the quality
policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management
review.
8.12.2 Corrective Action
A procedure of "Corrective & Preventive Actions" is established, documented, implemented and maintained to
take action to eliminate the cause of nonconformities in order to prevent recurrence. Corrective actions are
appropriate to the effects of the nonconformities encountered.
A documented procedure is established to define requirements for reviewing nonconformities (including
customer complaints), determining the causes of nonconformities, evaluating the need for action to ensure that
nonconformities do not recur, determining and implementing action needed, records of the results of action
taken, and reviewing corrective action taken.
8.12.3 Preventive Action
A procedure of "Corrective & Preventive Action" is established, documented, implemented and maintained to
determine action to eliminate the causes of potential nonconformities in order to prevent their occurrence.
Preventive actions are appropriate to the effects of the potential problems.
A documented procedure is established to define requirements for determining potential nonconformities and
their causes, evaluating the need for action to prevent occurrence of nonconformities, determining and
implementing action needed, records of results of action taken, and reviewing preventive action taken.
Reference:
Corrective & Preventive Actions Procedure, Doc. no. ATC-PQP-11
3708-RLGE-0-25-0001 Rev. 3 Page 45 of 105
PROJECT QUALITY PLAN LIST OF APPENDIXES
APPENDIXES
APPENDIX -1
APPENDIX - 2
APPENDIX - 3
APPENDIX – 4
APPENDIX – 5
APPENDIX – 6
APPENDIX – 7
APPENDIX – 8
APPENDIX – 9
APPENDIX – 10
APPENDIX – 11
DESCRIPTION
CONSTRUCTION SCOPE OF WORK
LIST OF CONSTRUCTION ACTIVITIES
LIST OF SUBCONTRACTOR ACTIVITY
LIST OF INSPECTION TEST PLAN
LIST OF METHODSTATEMENT
LIST OF ATC QUALITY PROCEDURE
LIST OF QUALITY FORMS
PROJECT RELATED REPORTING FORMATS
LIST OF EQUIPMENT DEPLOYMENT FOR THIS
PROJECT
AUDIT SCHEDULE
PROJECT QUALITY PLAN MATRIX
3708-RLGE-0-25-0001 Rev. 3 Page 46 of 105
APPENDIX 1
DETAIL SCOPE OF WORKS
REFER TO THE CONTRACT SCOPE OF WORKS QP DOCUMENT APPENDIX A
3708-RLGE-0-25-0001 Rev. 3 Page 47 of 105
3708-RLGE-0-25-0001 Rev. 3 Page 48 of 105
APPENDIX 2
PROJECT LISTS OF ACTIVITIES
LIST OF ACTIVITIES NO
1
1.1
1.2
1.3
1.4
1.5
2
2.1
2.2
2.3
3
3.1
3.2
3.3
3.4
3.5
4
5
6
7
8
9
10
11
12
13
14
13
14
16
17
18
19
ACTIVITIES
EXCAVATION AND EARTH WORKS
EXCAVATION
BACK FILLING
DISPOSAL
CONCRETE WORKS
BLOCK WORKS
JOINERY WORKS AND WOODEN DOORS
WOODEN DOORS
KITCHEN FIXUTURES
INSTALLATION OF IRON MONGERY
METAL WORKS
ALUMINUM WINDOWS AND DOORS
ROLLING SHUTTER
STEEL DOORS
METAL CLADDING
ACCESS LADDERS
PEB - STRUCTURAL STEEL WORKS
PLUMBING WORKS
PRECAST CONCRETE UNIT
ROOF WATER PROOFING
SHEET ROOFING
TILES WORK
VANITY COUNTERS
FLEXIBLE SHEET FLOORING
RAISED FLOORING
SUSPENDED CEILING
PAINTING
ROAD WORKS
PAVING & KERBS
ROAD MARKING
ROAD SIGNAGE
SOFT LANDSCAPING
SHADED CAR PARK
TO BE CARRIED OUT BY
AL ALIA TRADING & CONTRACTING CO., WLL
AL ALIA TRADING & CONTRACTING CO., WLL
AL ALIA TRADING & CONTRACTING CO., WLL
AL ALIA TRADING & CONTRACTING CO., WLL
AL ALIA TRADING & CONTRACTING CO., WLL
AL ALIA TRADING & CONTRACTING CO., WLL
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
MABANI STEEL
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
3708-RLGE-0-25-0001 Rev. 3 Page 49 of 105
20
21
22
23
24
25
26
27
28
29
MBOUNDARY WALL
CHAIN LINK FENCE
CRASH BARRIERS
IRRIGATION WORKS
DRAINAGE WORKS
ELECTRICAL WORKS
FIRE AND GAS DETECTION SYSTEM
TELECOMMUNICATION WORKS
FHVAC SYSTEM
WEIGHBRIDGE
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
3708-RLGE-0-25-0001 Rev. 3 Page 50 of 105
APPENDIX 3
LISTS OF MAJOR SUBCONTRATOR ACTIVITIES
LIST OF SUBCONTRACT ACTIVITIES NO
1.0
2.0
3.0
4.0
5.0
6.0
7.0
ACTIVITY
DESIGN CONSULTANT
PRE-ENGINEERING BUILDING
SANDWICH PANL
LABORATORY TESTING AND
INSPECTION
ELECTRO MECHANICAL
SOFT LAND SCAPING
ASPHALT WORKS
WEIGH BRIDGE
SUBCONTRACTOR
MZ & PARTNERS
MABANI STEEL
ARAB CENTRE &GEOTECHNICAL
GROUP
ATC IN HOUSE OR APPROVED
SUBCONTRACTOR
APPROVED SUBCONTRACTOR
QATAR BUILDING COMPANY OR
APPROVED SUBCONTRACTOR
APPROVED SUBCONTRACTOR
REMARKS
WILL BE SUBMITTED
WILL BE SUBMITTED
WILL BE SUBMITTED
WILL BE SUBMITTED
3708-RLGE-0-25-0001 Rev. 3 Page 51 of 105
APPENDIX 4
LIST OF INSPECTION TEST PLAN
DOCUMENT NO. DOCUMENT DESCRIPTION (CIVIL)
3708-ITP-CIV-0002 Inspection Test Plan (ITP) for Asphalt Road Works
3708-ITP-CIV-0003 Inspection Test Plan (ITP) for Block Works
3708-ITP-CIV-0004 Inspection Test Plan (ITP) for Soft Landscaping
3708-ITP-CIV-0005 Inspection Test Plan (ITP) for Suspended Ceiling
3708-ITP-CIV-0006 Inspection Test Plan (ITP) for Concrete Works
3708-ITP-CIV-0007 Inspection Test Plan (ITP) for Metal Doors & Window Installation
3708-ITP-CIV-0008 Inspection Test Plan (ITP) for Epoxy Flooring
3708-ITP-CIV-0009 Inspection Test Plan (ITP) for Excavation and Backfilling
3708-ITP-CIV-0010 Inspection Test Plan (ITP) for Paint Works
3708-ITP-CIV-0011 Inspection Test Plan (ITP) for Pre-Engineering Building
3708-ITP-CIV-0012 Inspection Test Plan (ITP) for Plastering Works
3708-ITP-CIV-0013 Inspection Test Plan (ITP) for Roof Water Proofing
3708-ITP-CIV-0014 Inspection Test Plan (ITP) for Site Grading Works
3708-ITP-CIV-0015 Inspection Test Plan (ITP) for Soak Away
3708-ITP-CIV-0016 Inspection Test Plan (ITP) for Substructure Water Proofing
3708-ITP-CIV-0017 Inspection Test Plan (ITP) for Survey Works
3708-ITP-CIV-0018 Inspection Test Plan (ITP) for Tiles Work
3708-ITP-CIV-0019 Inspection Test Plan (ITP) for Utility Trenching Works
3708-RLGE-0-25-0001 Rev. 3 Page 52 of 105
DOCUMENT NO. DOCUMENT DESCRIPTION (ELECTRICAL)
3708-ITP-ELE-0001 Inspection Test Plan (ITP) for Installation of PVC Conduits Embedded at Surface & Concealed in Slabs/Walls
3708-ITP-ELE-0002 Inspection Test Plan (ITP) for Pulling Wires through GI Conduits and Trunking
3708-ITP-ELE-0003 Inspection Test Plan (ITP) for Installation of GI Cable Tray, Trunking and Ladder
3708-ITP-ELE-0004 Inspection Test Plan (ITP) for Installation of GI Conduits and Accessories
3708-ITP-ELE-0005 Inspection Test Plan (ITP) for Fire Alarm System
3708-ITP-ELE-0006 Inspection Test Plan (ITP) for Structured Cabling System
3708-ITP-ELE-0007 Inspection Test Plan (ITP) for the Low Voltage Cable Pulling/Laying/Installation & terminations
3708-ITP-ELE-0008 Inspection Test Plan (ITP) for Earthing and Bonding System
3708-ITP-ELE-0009 Inspection Test Plan (ITP) for Installation of Lighting Fixtures.
3708-ITP-ELE-0010 Inspection Test Plan (ITP) for Installation of High mast Lighting.
3708-ITP-ELE-0011 Inspection Test Plan (ITP) for Installation of UG Ducts, Fiber Optics, copper cable pulling and terminations
3708-ITP-ELE-0012 Inspection Test Plan (ITP) for Installation of LV Panel, DB, Control Panels (Roof extract fan, HVAC, Lighting) & Feeder Pillar
3708-ITP-ELE-0013 Inspection Test Plan (ITP) for Installation of Wirings, Switches, Sockets and Industrial Socket Outlets
3708-ITP-ELE-0014 Inspection Test Plan (ITP) for Installation of Uninterruptible Power System (UPS)
3708-ITP-ELE-0015 Inspection Test Plan (ITP) for Installation of Tie In For Electrical Power Supply
3708-RLGE-0-25-0001 Rev. 3 Page 53 of 105
DOCUMENT NO. DOCUMENT DESCRIPTION (MECHANICAL)
3708-ITP-MECH-0001 Inspection Test Plan (ITP) for Installation And Testing of Fire Fighting System
3708-ITP-MECH-0002 Inspection Test Plan (ITP) for Plumbing and Drainage System
3708-ITP-MECH-0003 Inspection Test Plan (ITP) for HVAC System Works
3708-ITP-MECH-0004 Inspection Test Plan (ITP) for Installation of HDPE Pipes
3708-ITP-MECH-0005 Inspection Test Plan (ITP) for Installation of GRP Pipes
3708-ITP-MECH-0006 Inspection Test Plan (ITP) for Installation Of Tie In For Water Supply & Irrigation
3708-ITP-MECH-0007 Inspection Test Plan (ITP) for Installation of Drainage Tie In Connection
3708-ITP-MECH-0008 Inspection Test Plan (ITP) for Installation of Dust Suppression System
3708-ITP-MECH-0009 Inspection Test Plan (ITP) for Installation of Sanitary Wares
3708-ITP-MECH-0010 Inspection Test Plan (ITP) for Installation of PEX Pipes
3708-ITP-MECH-0011 Inspection Test Plan (ITP) for Installation of GRP Sectional Water Tank
3708-ITP-MECH-0012 Inspection Test Plan (ITP) for Installation of Eye Wash
3708-ITP-MECH-0013 Inspection Test Plan (ITP) for Installation of Air Curtains
3708-RLGE-0-25-0001 Rev. 3 Page 54 of 105
APPENDIX 5 LIST OF METHODSTATEMENT
DOCUMENT NO. DOCUMENT DESCRIPTION (CIVIL)
3708-RLGE-1-19-0001 Method Statement & JSA for Site Facilities
3708-RLGE-1-19-0003 Method Statement & JSA for Survey Works
3708-RLGE-1-19-0004 Method Statement & JSA for Compaction Test
3708-RLGE-1-19-0005 Method Statement & JSA for Excavation & Back Filling Works
3708-RLGE-1-19-0006 Method Statement & JSA for Concrete Works
3708-RLGE-1-19-0007 Method Statement & JSA for Roof Water Proofing System
3708-RLGE-1-19-0008 Method Statement & JSA for Site Grading Works
3708-RLGE-1-19-0009 Method Statement & JSA for Block Works
3708-RLGE-1-19-0010 Method Statement & JSA for Suspended Ceilings
3708-RLGE-1-19-0011 Method Statement & JSA for Soft Landscaping Works
3708-RLGE-1-19-0012 Method Statement & JSA for Plate Bearing Test
3708-RLGE-1-19-0013 Method Statement & JSA for Utility Trenching Works
3708-RLGE-1-19-0014 Method Statement & JSA for Tile Fixing
3708-RLGE-1-19-0015 Method Statement & JSA for Substructure Water Proofing
3708-RLGE-1-19-0016 Method Statement & JSA for Soak Away
3708-RLGE-1-19-0017 Method Statement & JSA for Asphalt Road Works
3708-RLGE-1-19-0018 Method Statement & JSA for Pre-Engineering Building
3708-RLGE-1-19-0019 Method Statement & JSA for Plastering Works
3708-RLGE-1-19-0020 Method Statement & JSA for Metal Doors & Windows Installation
3708-RLGE-1-19-0021 Method Statement & JSA for Epoxy Flooring
3708-RLGE-1-19-0022 Method Statement & JSA for Painting Works
3708-RLGE-1-19-0023 Method Statement & JSA for Dewatering Works
3708-RLGE-0-25-0001 Rev. 3 Page 55 of 105
DOCUMENT NO. DOCUMENT DESCRIPTION (ELECTRICAL)
3708-RLGE-2-19-0001 Method Statement & JSA for Installation of PVC Conduits Embedded at Surface & Concealed Slabs/Walls
3708-RLGE-2-19-0002 Method Statement & JSA for Pulling Wires through GI Conduits and Trunking
3708-RLGE-2-19-0003 Method Statement for the Installation of GI Cable Tray, Trunking and Ladder
3708-RLGE-2-19-0004 Method Statement for the Installation of GI Conduits and Accessories
3708-RLGE-2-19-0005 Method Statement & JSA for Fire Alarm System
3708-RLGE-2-19-0006 Method Statement & JSA for Structured Cabling System
3708-RLGE-2-19-0007 Method Statement & JSA for the Low Voltage Cable Pulling/Laying/Installation & terminations
3708-RLGE-2-19-0008 Method Statement & JSA for Earthing and Bonding System
3708-RLGE-2-19-0009 Method Statement & JSA for the Installation of Lighting Fixtures.
3708-RLGE-2-19-0010 Method Statement & JSA for the Installation of High mast Lighting.
3708-RLGE-2-19-0011 Method Statement for & JSA Installation of UG Ducts, Fiber Optics, copper cable pulling and terminations
3708-RLGE-2-19-0012 Method Statement for & JSA Installation of LV Panel, DB, Control Panels (Roof extract fan, HVAC, Lighting) & Feeder Pillar
3708-RLGE-2-19-0013 Method Statement for & JSA Installation of Wirings, Switches, Sockets and Industrial Socket Outlets
3708-RLGE-2-19-0014 Method Statement for & JSA Installation of Uninterruptible Power System (UPS)
3708-RLGE-2-19-0015 Method Statement for & JSA Installation of Tie In For Electrical Power Supply
DOCUMENT NO. DOCUMENT DESCRIPTION (MECHANICAL)
3708-RLGE-9-19-0001 Method Statement for the Installation And Testing of Fire Fighting System
3708-RLGE-9-19-0002 Method Statement & JSA for Plumbing and Drainage System
3708-RLGE-9-19-0003 Method Statement & JSA for the HVAC System Works
3708-RLGE-9-19-0004 Method Statement & JSA for the Installation of HDPE Pipes
3708-RLGE-9-19-0005 Method Statement & JSA for the Installation of GRP Pipes
3708-RLGE-9-19-0006 Method Statement & JSA For The Installation Of Tie In For Water Supply & Irrigation
3708-RLGE-9-19-0007 Method Statement & JSA for the Installation of Drainage Tie In Connection
3708-RLGE-9-19-0008 Method Statement & JSA for the Installation of Dust Suppression System
3708-RLGE-9-19-0009 Method Statement & JSA for the Installation of Sanitary Wares
3708-RLGE-9-19-0010 Method Statement & JSA for the Installation of PEX Pipes
3708-RLGE-9-19-0011 Method Statement & JSA for the Installation of GRP Sectional Water Tank
3708-RLGE-9-19-0012 Method Statement & JSA for the Installation of Eye Wash
3708-RLGE-9-19-0013 Method Statement & JSA for the Installation of Air Curtains
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APPENDIX 6 LIST OF ATC “PROJECT QUALITY PROCEDURES” (PQP)
ATC-PQP -01 Management Review
ATC-PQP- 02 Documents Control
ATC-PQP- 03 Control of Quality Record
ATC-PQP- 04 Project Planning and Execution
ATC-PQP- 05 Purchasing /subcontracting
ATC-PQP- 06 Inspection and testing system
ATC-PQP- 07 Identification and Traceability
ATC-PQP -08 Control of Measuring and Test Equipment
ATC-PQP -09 Audits
ATC-PQP- 10 Control of Non-Conformances
ATC-PQP- 11 Corrective and Preventive Action
ATC-PQP- 12. Control of Measuring & Monitoring Devices
ATC-PQP- 13 Customers Satisfaction & Complaints Procedure
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MANAGEMENT REVIEW – ATC-PQP-01 1.1 Scope
This procedure defines the steps to be followed in assessing information on the suitability, adequacy and effectiveness of the management.
1.2 Objectives
a. Assessing twice a year the effectiveness of the management system b. Determine the adequacy and effectiveness of the Management System c. Determine Continuing suitability of the quality Management System d. Identify one minimum opportunity/process for improvement as deemed necessary
1.3 Responsibility
GM Projects Project Manager Executive / Senior Engineers Project QA/QC Engineer
1.4 Procedure
1.4.1 Management Review process
Management review meetings shall take place twice a year. Internal memo shall be sent to the entire project QA/QC Engineers to attend the Management Review Meeting. The project Managers and other department heads can be invited to attend the management review as deemed necessary.
1.4.2 Conduct the Review
Conduct the review during the meeting discussing the listed items a. Status and results of quality objective and improvement activities b. Status of management review action items c. Results of audits and self-assessment of the company d. Status reports on suppliers/subcontractors performance e. Process performance and product quality f. Status of preventive and corrective actions g. Analyze the results and trends during the discussion
1.4.3 Conclude the Meeting
Take minutes of meeting, indicating actions, responsibilities and date of completion. The minutes of
meeting shall cover the following items
a. Action to improve effectiveness of the QMS and its processes
b. Actions to improve products
c. Actions to provide needed recourses
d. New or revised objectives.
The minutes of meetings shall be distributed and monitor the implementation of actions resulting
from management review meeting. Assess process for the improvement.
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DOCUMENT CONTROL ATC-PQP-02 2.1 Scope
2.1.1 This procedure describes the requirement of Project documents and provides information to the
site document controller and all suppliers/subcontractors on the actions to be taken upon receipt
and issue of documents.
2.1.2 Document covered by this procedure includes:
a. Contract Documents (Specification and Drawings)
b. Drawings (shop drawing, construction and as-built drawings)
c. Codes and Standards
d. Documents relevant to Suppliers/Subcontractors
e. Quality Assurance Plan and its Supporting Documents
f. All submittals
2.2 Purpose
The purpose of this procedure is to ensure the following:
a. All project documents are controlled.
b. Only valid documents are distributed to project personnel.
c. Superseded documents are identified and removed from locations of intended used.
2.3 References
a. Contract Document: (Specification & drawing)
b. ISO 9001:2008, Clauses 4.2.3
2.4 Definitions
2.4.1 Valid Documents:
Documents that are approve by an authorized person and formally issued for use. Valid
documents shall be stamped to show their status. The authority of valid documents is executed
by the project Document Controller.
2.4.2 Controlled Documents:
Documents that are controlled to ensure only the latest revisions of the valid documents are
used.
DC: Project Document Controller
PDM: Project Distribution Matrix
MAR: Material Approval Request
DT: Document Transmittal
DDS: Document Distribution Sheet
2.5 Responsibilities
a. The PM is responsible for the overall control of all project documents. Only the Project Manager
is authorized to sign all outgoing correspondences.
b. The PM shall ensure that approved set of all AFC drawings are available at site QC office.
c. The DC shall be responsible for the implementation of this procedure, and for the receipt,
control, distribution, indexing, and filing of project document.
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d. All Engineers shall be responsible for ensuring that only valid documents are used in the works.
They shall ensure that all superseded documents are stamped superseded and removed from
locations of intended use.
2.6 Procedure
2.6.1 Incoming Documents Receipt and Registration
2.6.1.1 All the incoming letters shall be addressed to the assigned Project Manager and shall receive by
the document controller. If a document is received by a person other than the Document
Controller, it shall be immediately handed over to the DC.
2.6.1.2 To the extent possible, the DC shall insist that all incoming documents be send under a
‘transmittal’ sheet.
2.6.1.3 Receipt of transmittals shall be acknowledged by the DC.
2.6.1.4 The contents of a package received (e.g. drawings) will be checked against the transmittal sheet
and discrepancies (if found) shall be reported with the acknowledgment.
2.6.1.5 Upon receipt of documents, the DC shall:
a. Stamp the document received, with date
b. Enter it on the database register
c. Remove previous revisions, stamp them “Superseded”, and re file in the “Superseded File”
d. Make copies according to the PDM
e. Stamp the copies valid/controlled documents and
f. Prepare distribution sheet
g. Any document or correspondence which is not as per PDM shall be stamped and
forwarded to the PM for action.
h. The Project Manager will assign this document to any staff for review or action.
2.6.1.6 The received transmittal, and its attachments, shall be filed in an “Incoming Transmittal” file
divided into sections reflecting originators of transmittals.
2.6.2 Distribution
2.6.2.1 Internal distribution of documents shall be done using Document Distribution Sheet (DDS).
2.6.2.2 Upon receipt of documents, the recipient (ATC project personnel) shall:
a. Check that the contents are correct as per the attached DDS sheet,
b. Sign the DDS sheet (the recipient acknowledgment as proof of receipt), and
c. Ensure previous revisions of the same are stamped superseded, or destroyed, and
removed from locations to prevent unintentional use.
2.6.2.3 The Document Controller shall maintain a file (register) for all DDS, for each recipient.
2.6.3 Incomings database
2.6.3.1 A computerized database shall be set up and maintained by the DC for all incomings showing all
details relevant to the document. The database shall allow filtering of incomings per individual
originators.
2.6.3.2 The incoming database shall include but not limited the following, date received, originator,
subject, reference no, action required, response date.
2.6.3.3 All incoming documents shall be distributed as per approved Project Distribution Matrix.
2.6.3.4 The original documents shall be registered in the database and original shall be filled as per filing
index system. The copy of file index is attached for reference.
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2.6.4 Outgoings Submittals Client or Consultant
2.6.4.1 All submittals to the client shall be reviewed and signed by the PM.
2.6.4.2 Whenever a submittal is changed or revised, the PM shall approve the change/revision, to ensure
Client remarks on the original submittal are observed.
2.6.4.3 All submittal for approval (other than materials) to Client shall be issued under a “Document
Submittal for Approval form. A proposed sample form is enclosed.
2.6.4.4 The DC shall assign the document reference number for each specific submittal as per submittal
code.
2.6.4.5 Each specific submittal for approval shall start with company’s initial, project identification,
submittal code and reference no with revision.
2.6.4.6 Responses from client on DT’s shall be in the form of a “letter”. It is very important that the letter
makes reference to the DT ref. no.
2.6.5 Material Submittals
2.6.5.1 Materials shall be submitted to Client under a “Material Approval Request” sheet (MAR). A
proposed MAR sample sheet is enclosed.
2.6.5.2 All MAR’s shall be reviewed and initialed by the QA/QC Engineer to check for completeness, and
for compliance with the project specifications. MAR’s are signed by the PM.
2.6.5.3 All MAR’s shall have unique code “MTR” on the material submittal. The Submittal No. system
shall contain company initial, Project Initial, MTR and Serial No. with Rev. A sample reference no
for material submittal.
2.6.5.4 The document controller shall assign reference no on each material submittal and register in the
material submittal log register which will be updated weekly.
2.6.5.5 Responses from client/consultant on MAR’s shall be in the form of a “letter”. It is very important
that the letter makes reference to the MAR ref. No.
2.6.6 Transmittals to others
All transmittals to suppliers and subcontractors shall be issued under the same
“Document Transmittal” sheet.
2.6.7 Submittals / Transmittals Database
A database shall be set and maintained by the DC for all DT’s and MAR’s to Client and to suppliers
and subcontractors. The database shall allow filtering as per individual originators.
2.6.8 Project Distribution Matrix
Distribution of documents shall be in accordance with the PDM approved by the Project Manager
2.6.9 Superseded Documents
All previous revisions of documents shall be stamped “Superseded”. The DC shall file such
documents in the Superseded File. Engineers shall ensure that superseded documents are destroyed
or removed to avoid unintentional use.
2.6.10 Filing, Storage and Security
2.6.10.1 The DC shall establish a project filing to allow for easy identification and traceability of project
documents. Copy attached
2.6.10.2 Master documents shall be kept in the DC section and not removed under any circumstances.
Loan of master documents to project staff is prohibited.
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2.6.10.3 Access to files shall be strictly controlled by the DC. Access to such files shall be restricted to
authorized personnel.
2.6.10.4 A back-up computerized system shall be established by the DC to prevent loss of project files.
The system shall provide up to date status of documents. It shall be saved in the ATC Quality
system.
All documents shall be stored in such a way to prevent damage and deterioration.
2.6.11 Quality Records
2.6.11.1 Project Quality records are the responsibility of the Site QA/QC Engineer. After sign-off of a
quality record, it is transmitted to the Quality Department who are then responsible for its control
until compilation into the hand over stage.
2.6.11.2 Control of Quality Records shall be carried out in accordance with Control of Quality Records.
Attachments
a. Material Approval Request Sheet
b. Document Transmittal Sheet
c. Project Distribution Matrix
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CONTROL OF QUALITY RECORDS ATC-PQP-03 3.1 Scope
3.1.1 This Procedure applies to control, store and retrieval of all quality records produced during the
execution of the project.
3.1.2 Pertinent Quality records from suppliers/subcontractors are part of the project quality records, and
shall be controlled as per this procedure.
3.2 Purpose
3.2.1 The purpose of this procedure is to ensure that project quality records are maintained and
retrievable at any time during and after the project completion. Records are maintained to
demonstrate compliance to the specified requirements and the effective operation of the Project
Quality System.
3.3 Reference
a. Contract Documents
b. ISO 9001:2008, Clauses 4.2.4
3.4 Definitions
3.4.1 Quality Record: A document which furnishes objective evidence of activities performed and /or
results achieved.
3.5 References
3.5.1 The QA/QC Engineer is responsible for the overall implementation of this procedure.
3.6 Procedure
3.6.1 General
3.6.1.1 Quality records shall include the following:
a) Inspection records and test reports.
b) Qualification and validation reports.
c) Material verification and compliance reports.
d) Calibration certificates.
e) Audit reports
f) Non-conformance reports.
3.6.1.2 Quality records shall give evidence whether or not the product meets the specified
requirements of the project.
3.6.1.3 If the results of a quality record have not proved compliance to the project specified
requirements, the record shall indicate what measures have been taken to rectify the situation.
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3.6.2 Identification and Traceability
3.6.2.1 The QA/QC Engineer shall identify which documents of the project file form the project quality
records.
3.6.2.2 Quality records shall be properly identified, indexed and filed in a manner that make them
retrievable as where and when required.
3.6.2.4 Quality records shall carry a unique reference number. Cross-referencing shall be used to
relate documents related to a certain activity in order to make records traceable.
3.6.2.5 A computerized register for each document shall be established which create unique
document numbers for quality document.
3.6.3 Protection and Retention
3.6.3.1 Quality records shall be protected from unauthorized access and from alternation.
3.6.3.2 Quality records shall be stored in such a way to prevent deterioration and/or damage.
3.6.3.3 All project quality records shall be retained for a minimum of the contract period and 3 years
after final acceptance of work.
3.6.4 Submission to the Client/consultant
3.6.4.1 The QA/QC Engineer shall retain all originals of quality records. Some other documents such
as shop drawings, Material approvals and contract issue documents could be with the
originators but a controlled copy must be with DC office.
3.6.4.2 When works are completed, two copies of all quality records shall be submitted to Client as
part of the handing over file.
3.7 Attachments
a. Quality Control Sheets
b. Material Inspection Request Sheet
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PROJECT PLANNING AND EXECUTION ATC-PQP-04 4.1 Scope This procedure applies to all works associated with Project.
4.2 Purpose
4.2.1 The purpose of this procedure is to define activities to be carried out and documents to be
developed to ensure control over all phases of the project.
4.2.2 Activities and documents referred to in item 4.2.1 above shall cover the following phases of the
project.
a. Project planning
b. Project execution
c. Project delivery
4.3 References
a. Contract Documents
b. ISO 9001:2008, Clauses 7.1 and 7.5
4.4 Definitions
N/A
4.5 Responsibilities It is the responsibility of the PM to ensure overall implementation of this procedure.
4.6 Procedure
4.6.1 Project Planning
The following shall be prepared prior to the start of the works:
4.6.1.1 Construction Schedule (Overall)
This schedule shall identify, in the form of a bar chart, the following:
a. Mobilization period and activities
b. Commencement and completion of works
c. Clear and comprehensive breakdown for separate activities for different work locations
d. Subcontracted activities by individual subcontractors
This schedule shall be referenced / numbered, and shall be updated regularly to reflect current
date status. Refer to attachments for sample.
4.6.1.2 Project Organization Chart
This chart shall show project personnel stationed on site and personnel not stationed on site but
are involved in project works. It shall include lines of communication and responsibility for all. It
shall also include job description of key personnel. This chart shall be updated regularly to reflect
current status at all times.
4.6.1.3 Manpower Histogram
This histogram shall include both staff and labor on site.
4.6.1.4 Plant and Equipment List
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This shall include, for each plant and equipment, number, type/mode and whether the
equipment is owned or hired.
4.6.1.5 List of Proposed / Approved Suppliers / Subcontractors
This list shall be updated regularly to reflect current status; it shall show what
suppliers/subcontractors are approved by the Company.
4.6.1.6 Quality Assurance Plan
This document shall identify the quality management procedures ATC intends to implement
within the project organization and inspection and test plans to be implemented on site, to
ensure that the specified project requirements are met.
4.7 Project Execution
The following are the minimum controls that will be implemented to control execution works:
4.7.1 Method Statements (MS)
Method statements shall be developed to identify methods, arrangements and sequencing of
construction processes. A method statement for a specific activity shall be prepared, submitted and
approved prior to the commencement of that activity.
The PM shall be responsible for identifying required MS’s from the project specifications PM or his
delegate (i.e. Site Engineer) shall be responsible for the preparation of MS’s. The QA/QC Engineer
is responsible for reviewing MS’s prepared by the PM (or by subcontractor/suppliers) to ensure that
all process controls and quality requirements are identified.
All MS’s shall carry a sequential number for identification. This sequential number is obtained from
the Document Controller who keeps and maintains the MS Register.
All Method statement shall have the same standard format, and shall contain the following sections:
a. Scope: shall give exact description of the part of the works, or type of activity, to which the MS
applies.
b. References: shall list the documents from which information enabling the production of the MS has
been obtained including project specifications, applicable codes and standards, etc.
c. Definitions: describes any work or activity not of common usage or not easily understood by the
users of the MS.
d. Responsibilities: to be completed only when there is an interface between different personnel, to
define who is responsible for what and with whom they interface.
e. Tooling and Equipment: shall list any specialized tooling/equipment to successfully and safely
complete the work as detailed in the MS.
f. Safety: shall list safety measures that require observation for the process subject the MS.
g. Procedure: shall concisely and precisely detail methods of works and sequence of activities to be
followed. If required, this section shall be aided by sketches to simplify and avoid confusion.
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4.7.2 Inspection and Test Plans
Inspection and Test Plans shall be developed to identify the various controls (inspection and test
requirements) of a certain process / activity. These controls will measure the effectiveness of work
methods described in 4.7.1 above, and shall make reference to Inspection Records and Test
Reports that will furnish the objective evidence of compliance. Refer to ATC/PQP/06 (Inspection
and Testing) for details on these plans.
4.7.3 Coordination and Communication with the Client/consultant Meetings
Weekly meetings will be held (internally and with the Client) to monitor progress of work. Meeting
with Client will be an effective means to identify client concerns, and to measure client satisfaction.
Following each meeting with client, a draft of the minutes shall be prepared by the PM and
submitted to Client for comments. The draft shall be revised to incorporate the comments, and the
final “minutes of meeting” shall be signed by both parties.
Signed “minutes of meetings” are to be considered as true and official records and are parts of the
project documents file.
4.7.4 Reporting
Daily, weekly and monthly reports shall be developed to measure progress. The format of these
reports shall confirm the requirements of QCS 2010. The Construction Schedule of Item 4.6.1.1
above shall be the reference document in developing these reports.
4.7.4.1 Daily reports shall be indicated for ATC and its subcontractors:
a. Manpower
b. Plant and equipment
c. Construction activities (completed and planned)
d. Problems which might affect the progress of the works
4.7.4.2 Weekly progress reports shall include for ATC and its subcontractors:
1. Actual versus scheduled percentages completion figures in tabular and graphical formats.
2. Actual versus planned manpower on site, broken down into individual disciplines
3. Problems which might affect the progress of the works
4.7.5 Correspondences between ATC and the Client
Contractual matters shall be addressed to ATC Head Office, with copy of ATC site Management.
All other matters (technical and site related) shall be addressed to ATC site management, which
copy to ATC Head Office.
The same shall apply to correspondences originated by ATC to the Client/Consultant.
4.7.6 Verification of Materials Received on Site
As per ATC Quality procedure Control of Projects Materials –ATC-PQP-05
4.7.7 Identification and Traceability
Refer to Quality procedure no ATC-PQP-07 for details on Identification and Traceability.
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4.8 Project Delivery
4.8.1 Verification of product
a. When the works, or parts of the works, are completed and verified to have met the specified
requirements, ATC shall inform the QP of its intentions to hand over the works.
b. Final inspection shall be carried out jointly between ATC, client (and others as required) for the
purpose of producing the list of Open Points (Snag list)
c. All snags shall be worked and/or reworked to the satisfaction of Client.
4.8.2 Final Documentation
The final handing over documents shall be as per the contract and project specifications.
End of Construction Files will be prepared for each of the structures, and shall consist of the
following files:
a. As Built drawings/documents and technical submittals
b. Quality documents
c. Manufacturers’ and suppliers’ warranties
4.8.3 As Built drawings / documents and technical submittals
This file shall contain the following:
a. Approved As-Built Drawings
b. Printout of all technical submittals
c. Approved engineering / calculation notes associated with the drawings
d. All approved field changes, deviations and variations.
4.8.4 Quality documents
This file shall include:
a. Inspection records
b. Test records (concrete, soil, reinforcement, etc)
c. Documents related to purchased material (mill certificates, Test certificates, certificates of
compliance, etc)
d. Non-conformance reports, including corrective actions taken
e. Final inspection reports, including snags lists with status of action, testing and commissioning
reports
f. Manufacturers’ and suppliers’ warranties
i. For works performed by the Company and its subcontractors and material/equipment
incorporated into the permanent works.
g. Where applicable for any Spare parts of the works, maintenance and operation manuals shall
be submitted as part of the End of Construction report.
4.9 Attachments
Material Submittal Register Drawing Submittal Register Completion Inspection & Testing record Register Non Conformance & Corrective action Registers Method statement Register
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PURCHESING/PROCUREMENT ATC-PQP-05 5.1 Scope
5.1.1 This procedure applies to all construction materials / equipment received on site and to be
incorporated in the permanent works of project
5.1.2 This procedure also describes the methods adopted for storage, and deliver of the final product to
the construction sites for installation.
5.2 Purpose
5.2.1 The purpose of this procedure is to ensure that only material approved by Client that are in full
compliance with the project specified requirements, are incorporated in the permanent works.
5.3 References
5.3.1 Contract Documents
5.3.2 ISO 9001:2008 Clause 7.4
5.4 Definitions
a. MIR: Material Inspection Record
b. SRT/DN: Site Receipt Ticket / Delivery Note
c. MRRS: Material Requisition Record Sheet
d. LPO: Local Purchase Order
5.5 Responsibilities
5.5.1 The PM shall be responsible for ensuring that only material approved by Client is ordered and
received on site.
5.5.2 The QA/QC Engineer shall be responsible for the inspection of incoming materials to ensure
compliance with the project specified requirements.
5.5.3 The storekeeper is responsible for the preliminary inspection of the received material to check
compliance with regard to quantity, any obvious damage, etc. he shall be responsible for the
issuing of the relevant SRT’s / DN.
5.6 Procedures
5.6.1 Evaluation and selection of Suppliers and Subcontractors
5.6.1.1 Efforts shall be made to nominate suppliers and subcontractors from the list of approved ones,
provided by client. However ATC can exercise the right of nominating suppliers and
subcontractors not on the list, provided they are registered with client (see item 5.6.1.3 below).
5.6.1.2 ATC maintains a list of suppliers and subcontractors who are approved to do work in projects.
Those suppliers and subcontractors are selected and approved on the basis of:
a. Past history with ATC projects.
b. On-site evaluation of their products.
c. Proven capability to furnish products that meets the project requirements and specifications.
d. Their quality system.
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5.6.1.3 Prequalification documents of suppliers and subcontractors shall be submitted to Client for
approval.
5.6.1.4 All suppliers and subcontractors involved in the works of the project shall be evaluated by the
PM in coordination with the QA/QC Engineer semi-annually. Evaluation sheets shall be
forwarded to the Head office QA Department for the purpose of updating ATC list of approved
suppliers and subcontractors.
5.6.2 Material Take off The PM identifies the scope of purchase form the project documents. Relevant drawings shall be
referred to, to determine material quantities.
5.6.3 Material Submittals
All materials shall be submitted to Client for approval by the use of “Material Submittal Sheet”. This
sheet is prepared by the QA/QC Engineer in coordination with the PM, and all submittals shall be
compliance with PVL’s unless stated otherwise before submission to Client.
5.6.4 Material Requisition record Sheet (MRRS)
This sheet is initiated by the PM to the Procurement Department in the Head Office to purchase
approved materials from approved suppliers for use in the works.
5.6.5 Preparation and issue of Purchase Orders
5.6.5.1 All Purchase Orders shall contain a clear description of the product ordered and any other
relevant requirements. The following are guidelines, as applicable:
a. Precise identification of type, class and grade.
b. Delivery dates, delivery point, packing and storage requirements.
c. Quality requirements, including as applicable quality system requirements, inspection and test
requirements, etc.
d. Technical requirements including as applicable drawings, data sheets, specifications and
applicable codes and standards.
e. Reference to any guarantee/warranty requirements.
f. Reference to any documents required such as installation, operation and service manuals,
calibration records, test certificates, etc.
5.6.5.2 All suppliers/subcontractors shall be requested to submit to ATC copies of the international
standards/technical specifications to which the material conforms.
5.6.6 Material Receipt
5.6.6.1 When materials or equipment are received on site, the storekeeper shall check the materials
against the order, and issue a SRT/DN with his remarks/findings. All SRT’s/DN shall be
forwarded to the Head Office.
5.6.6.2 The storekeeper shall inspect the material against obvious damages, and he shall initiate the
Material Inspection Record (MIR), and forward to the QA/QC Engineer for further verification.
5.6.6.3 The QA/QC Engineer shall inspect the material for compliance with the project specified
requirements and record his observations on the MIR. Copies of all supporting documents such
as delivery notes, compliance certificates, shipping documents and packaging and storage
documents hall be attached to the MIR.
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5.6.6.4 If the material is found to be not in accordance with the project specified requirements, it shall
not be off loaded, or if off loaded, shall be stored in an area designated for rejected materials.
A non-conformance report shall be initiated by the QA/QC Engineer and issued to the supplier
specifying the type of non-conformity and further actions to be taken such as removing the
material from site.
5.6.6.5 If the material is found to be in compliance with the project specified requirements, it will be off
loaded and stored in areas designated for approved materials. For major materials, Client will
be notified for further inspection. Basic construction consumables shall be exempt from the
requirement of inspection by Client.
5.6.6.6 If the verification process could not be completed for any reason such as missing documents
or pending test requirements, it shall be stored in an area designated for hold material until
further verification confirms the status of the material.
5.6.6.7 Material or equipment of item 6.6.6 above, if urgently required for use in the works, can be
used provided the following are ensured:
a. Client approval is obtained.
b. Material is clearly identified.
c. Location where the material is used in clearly identified to allow easy recall from the works
if found to be non-conforming when the verification is complete.
5.6.6.8 For material or equipment that requires testing, the QA/QC Engineer shall arrange for these
tests, in coordination with Client. All test records shall be submitted to the Client as soon as
they become available.
5.6.6.9 The QA/QC Engineer shall keep a log for all MIR’s.
5.6.7 Storage of Materials
5.6.7.1 Material shall be stored in a manner to prevent damage or deterioration and in accordance with manufacturer/suppliers storage instructions. Frequent checks shall be made by the storekeeper to monitor the condition of material and to early detect any deterioration.
5.6.7.2 The store shall contain designated areas as follows: a. Approved for items approved and released for use in the works. b. Hold for items pending further inspection/testing/verification. c. Rejected for items rejected and pending removal from site.
5.6.7.3 Hazardous material shall be clearly identified and stored in such a way to ensure safe
conditions and manufacturer’s storage instructions provided by supplier/manufacturer. The Safety Officer shall be consulted when such material is received for storage instructions.
5.6.8 Material Supplied by Client
5.6.8.1 If possible, a list of material/equipment to be supplied by Client shall be requested.
5.6.8.2 Material supplied by Client shall undergo the same comprehensive checks as all other
materials and equipment supplied by others. Findings and observations on the conditions of
the material shall be recorded on the MIR.
5.6.8.3 Non-complying materials shall be reported back to Client for resolving the non-compliance.
5.6.9 Sampling & Storage of materials
All material shall have: a. Material approval document
b. Delivery slips, mill certificates, tags
c. Material stored with inspection and test status
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d. Approved documents from Client for material
e. Identification of material used for production
f. Random sampling shall be done by the independent testing agency and witness by the Client.
5.6.10 Storage of Final Product
5.6.10.1 The final product shall be inspected by the QA/QC Engineer before the inspection of client.
5.6.10.2 If the product confirms the requirements, QA/QC Engineer invite Client inspector for the
inspection and seeks approval for the product.
5.6.10.3 If the product is approved, it is shifted to the area designated area for the approved products.
5.6.10.4 If the product is not approved and rejected, it shall be moved to the rejected area where it shall
be discarded or removed from the storage area.
5.6.10.5 If the product is not approved and need further verification (repair etc), it shall be stored in the
Hold area until the further inspection is carried out and the product is finally approved.
5.6.11 Attachments
a. MIR: Material Inspection Request
b. MRRS: Material Requisition Record Sheet
c. SRT/DN: Site Receipt Ticket / Delivery Note
d. Material Issue Report sheet
e. Material Submittal Register
f. Material Approval Request sheet
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INSPECTION AND TESTING ATC-PQP-06 6.1 Scope
6.1.1 This procedure applies to all activities relating to the verification of quality in the works in this p
6.1.2 It governs the works performed by ATC (and its subcontractors), and it included works performed
and material/equipment supplied.
6.2 Purpose
6.2.1 To demonstrate that ATC has established a quality control system in accordance with the project
specified requirements, and the duties and responsibilities have been assigned.
6.2.2 To identify controls within a process, to describe the inspection and testing process and it’s
supporting documents.
6.3 References
6.3.1 Contract Document
6.3.2 ISO 901:2008, Clause 4.2.4, 7.5, 7.5.2 and 7.6
6.4 Definitions
6.4.1 RIA Request for Inspection and Approval 6.4.2 IR Inspection Record 6.4.3 ITL Independent Testing Laboratory 6.4.4 ITP Inspection & Test Plan 6.4.5 SOI Schedule of Inspections.
6.5 Responsibilities
6.5.1 Production and execution team(PM, PE and SE) are responsible for ensuring that:
a. No work is covered up or proceeds further without the required releases, as per the
approved ITP for the works.
b. Identify inspection and test points (Notification/Hold Points) from the approved ITP
relevant to the works.
c. Initiate and forward to QA/QC all RIA (Request for Inspection & Approval) of next day
inspections and tests.
d. Report to QA/QC any observed non-conformity.
6.5.2 The QA/QC Engineer is responsible for:
a. Notifying QP of all inspections and test in due time.
b. Ensuring that required inspections and tests are carried out in accordance with the
approved ITP relevant to the works, and the all works are performed as per the project
specified requirements.
c. Maintaining all qualities records relevant to the verification of the works.
6.6 Procedure
6.6.1 Controlling Documentation Inspections and tests will be carried out and documentation by using the following levels of
documents:
6.6.1.1 Inspection and Test Plans
a) Activity description
b) Responsibility
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c) Reference to Technical Specification clauses.
d) Reference to relevant codes/standards
e) Inspection/test requirements.
f) Inspection category (Hold, Witness, Surveillance, Record review).
g) ATC acceptance criteria as per the project specification and/or applicable codes and
standards.
h) Make reference to supporting documentation (Inspection Records/Test Reports/MS…etc).
6.6.1.2 Inspection Records and Test Reports
Inspection Records and Test Reports are to verify that inspections and testing are carried out in
accordance with the project specified requirements, and applicable codes and standards.
6.6.2 Inspection
6.6.2.1 Off-site inspection
a) Offsite inspection will be carried out for major (or specific) materials, and when required by Client,
to ensure compliance prior to delivery to site. Inspection and test requirements are indicated to
suppliers at the procurement stage.
b) Frequent visits will be made to the premises of concrete and reinforcement suppliers to ensure
that their works and supplied material conform to the project specified requirements.
c) Records of offsite inspections shall form part of the project quality records and shall be
maintained by the QA/QC Engineer.
6.6.2.2 Receiving Inspection
a) Material received on site will be inspected to ensure it is conforming to the project specified
requirements. Receiving inspection on material will be carried out as per ATC-PQP-05 (Control of
Materials).
b) Documents relevant to the material received, including mill certificates, test records, conformance
certificates, etc., shall be compiled material verification record, and maintained by the QA/QC
Engineer. Such documents are part of the project quality records.
6.6.2.3 In-Process Inspection
a) Verification controls (Hold points) will be carried out as identified on the relevant ITP during the
construction process to verify conformity.
b) No work will be covered up or released for further activities until it is inspected, as required and
released.
c) Non-conforming activities will be put on hold until a corrective action, approved by Client, is taken
to rectify the non-conformity. Such works shall be re-inspected.
6.6.2.4 Final Inspection
a) Prior to the handing over of the works, or part of the works, a final inspection will be carried out to
ensure compliance to project requirements.
b) A Snag List shall be prepared to record snags and their classification, and method of rectification
required.
c) After rectification, a re-inspection is carried out to ensure conformity.
d) Final inspection for hand-over purposes shall be carried out, and hand over documentation shall
be in accordance with ATC-PQP- 04(Project Planning Execution and Delivery).
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6.6.3 Testing
6.6.3.1 On-Site or Factory Laboratory Testing
a. ATC shall submit to Client the prequalification documentation of its proposed Independent
Testing Laboratory (ITL) for approval to carry out on site & off site tests as per approved ITP.
b. Following the setting up of the site laboratory, all equipment to be used in the testing activities
shall be calibrated; calibration certificates shall be submitted to QA/QC along with a list of
equipment showing due calibration dates for all.
c. The ITL shall submit to QA/QC a list of laboratory forms/records/reports to be used for use type
of test; Blank copies of all shall also be submitted.
d. Copies of the project approved ITP’s shall be forwarded by the QCE to the ITL clearly showing,
for each package or activity:
Type of frequency of tests required.
Applicable codes and standards.
Acceptance criteria as per project specification and / or QCS2010.
e. The originator of the RFI (Request for Inspection & Approval) shall indicate on the RIA whether
or not any tests are required (Concrete, rebar, grout, etc). This information shall be obtained
from the relevant ITP.
f. QA/QC shall forward a copy of the Schedule of Inspections (SOI) to Client and / or ITL for the
planning of next day testing activities. Any changes/modifications to this schedule shall be
reported to Client and/or ITL.
g. Upon receiving the SOI, the ITL shall plan their works accordingly to ensure that required tests
are carried out as planned.
h. All tests shall be carried out at laboratory as per project specification, QCS 2010, applicable
codes and standards. Working test reports shall be forwarded to the QA/QC Engineer as soon
as they are generated. They shall show a detailed description of the element tested, test method
used, the outcome of the test and whether the outcome complies (or does not comply) to the
project specifications.
i. The ITL shall report to the QA/QC Engineer for any non-conforming test result as soon as it
becomes known and without delay.
j. The QCE shall take all necessary measures to ensure that the non-conforming activity is
identified and proceed with further action as required by ATC-PQQP-10 (Control of Non-
conformances).
k. The originals of all official typed test reports shall be forwarded, without delay, to the QCE for
review and further submission to Client.
l. Test reports shall be controlled as per ATC-PQP- 03 (Control of Quality Records).
6.6.3.2 Off-Site Testing
a. The site ITL, in coordination with the QCE, shall arrange for tests that to be carried out in their
central laboratory and / or any third party approved laboratory. Samples for off-site testing shall
be collected jointly (ATC and ITL) and properly identified/marked.
b. The QA/QC Engineer shall notify client of all off-site testing.
6.6.4 Notification to the Client of Inspections and Tests
Coordination of inspection and testing activities between execution team, quality control team and
Client is carried out through the use of the Request for Inspection and Approval (RFI).
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Project / Site Engineers shall raise RFI for their works as per the requirements of the approved
ITP. They shall forward these to the QA/QC Engineer 24hrs prior to inspection time.
The RIA shall contain detailed information on:
a. Descriptions of the works to be inspect.
b. Location of the structure/element to be inspected (A4 size sketch shall be attached to the
RFI highlighting the exact location of the works).
c. Drawings reference number.
d. Date and time of inspection (RFI)
e. If any testing is required
No alterations, changes or modifications shall be made on the RFI. In such cases, new documents
shall be issued.
The QA/QC Engineer shall assign a serial number for each RFI; all RFI’s are compiled and
entered into the “Inspections and Testing Register”. The SOI for all next day inspections and tests
shall be prepared by the QA/QC Engineer and copy forwarded to Client.
Copies of RFI’s shall be given to the Site Engineer for use in future notifications (if one inspection
is not performed on the day and time originally planned form, the Site Engineer shall use the same
numbered RFI with new revision)
Copy of the SOI shall be forwarded to the ITL for testing arrangements.
When the works are ready, the SE shall inspect the same, sign the RFI and forward to the QA/QC
Engineer for further inspection.
The QA/QC Engineer shall continuously monitor the works. He shall inspect the works upon
receiving the RFI from the SE and prior to the joint inspection with Client’s Representative.
If the works are in compliance with the project specified requirements, the QA/QC Engineer
confirms and performs the joint inspection with Client.
If the activity is not ready for inspection at the specified time, or it is not in compliance with the
project specified requirements, the QA/QC Engineer shall coordinate with the SE, and inform the
Client Representative of the new inspection time provided it is on same day. No need to raise
another RIF if inspection is on same day. If not, new RFI is required (same number, but new
revision as explained above), and Client’s Representative is notified that the inspection is
cancelled.
Depending on the outcome of the inspection, the following shall apply:
a. If the works are accepted should forward the RFI to Client.
b. If the work requires be reworking or repairing, the RFI is signed as not approved Copy shall be
forwarded to the SE for action.
The Approved and signed RFI is the objective evidence that an activity is in compliance with
the project specified requirements. It is a quality record.
Once the documents are signed, the status shall be entered in the “Inspection and Tests
Register”. The QA/QC Engineer shall update the Register continuously so it reflects up to date
status of inspections.
6.6.5 Inspection and Test Results
6.6.5.1 All inspected works/material shall be clearly identified to reflect their inspection status.
6.6.5.2 Inspection and test status of material is identified by using designated areas/identification for
approved, rejected, or hold material
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6.6.5.3 Inspection and test status of works is identified by the relevant quality records (signed RFIs, test
records, NCR, etc.) clearly showing the status of the inspection/test.
6.6.5.4 Immediately following the inspection/test, the status shall be made known by the QA/QC
Engineer to the Site Engineer (if was not present during the inspection) to prevent delays in
processing into further activities, or to prevent misuse of non-conforming product.
6.5.6 Inspection and Test Records
a. Inspection and test records shall clearly show whether the product has passed or failed the
inspection and/or test.
b. Copies of all test records will be made available to the Main Contactor as soon as they become
available. Originals shall be retained by the Q/QC Engineer for handing over.
c. Inspection and test records are part of quality records and shall be controlled as per (Control of
Quality Records).
6.5.7 Attachments
ITP: Inspection and Test Plan
RFI: Request for Inspection & Approval
Inspection & testing Register
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IDENTIFICATION AND TRACEABILITY ATC-PQP-07 7.1 Scope
7.1.1 This procedure applies to all works, products delivered to and products used in the permanent works
project.
7.1.2 “Product” in this procedure means material, equipment and / or activity.
7.2 Purpose
7.2.1 The purpose of this procedure is to describe the methods to be used to ensure that identification and
traceability status is ensured at all times.
7.2.2 The implementation of this procedure will allow for the tracking of nonconformity to back to source.
7.3 References.
7.3.1 Contract Documents.
7.3.2 ISO 9001:2008, Clause 7.5.3
7.4 Definitions
Traceability: The ability to trace the history, application and / or location of an item or activity by means of identification.
7.5 Responsibilities
7.5.1 It is the responsibility of all project personnel to ensure adherence to this procedure with regards to
documents, materials, and equipment delivered to site and used in the permanent works.
7.5.2 It is the responsibility of the QA/QC Engineer to ensure adherence to this procedure with regard to
inspection and test status of permanent materials and activities.
7.6 Procedure
7.6.1 The PM, in coordination with the QA/QC Engineer, shall identify from the Contract Specification,
applicable drawings or other documents, materials and equipment which are required to be traceable
and to what extent.
7.6.2 When defining traceability requirement, consideration shall be given to cost impact and the effect that
a substandard product quality will have on production.
7.6.3 Suppliers of products, including subcontractors, shall be made aware of traceability requirements by
making special requirements for making, tagging, certification etc.
7.6.4 The identification of products requiring traceability may take the form of certificates, stamps, tags,
labels or inspection/test, records that accompany the product.
7.6.5 All incoming material shall be recorded on the material receive forms. The forms include information
but not limited to the date of delivery, delivery note no. source of material tags, certification, etc.
7.6.6 Relevant tests shall be performed if necessary as per quality procedure. If the material pass such tests
shall be released for use. If material fails to meet the required criteria, it shall be rejected and NCR
shall be raised for the material.
7.6.7 The concrete batching plant shall have all the relevant record of the materials used for each day of
production. This record includes the source of material, delivery date and no, test status if nay issued
by laboratory.
7.6.8 During the production of the concrete elements the QC inspector shall confirm this record and note all
date on the production record sheet.
7.6.9 Each concrete element shall be assigned a unique no as per the approved numbering system. This no
shall be written on the side fact / or hidden face of the concrete element.
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7.6.10 The concrete Elements casting or installation shall have complete record of production and tests
which include the 7 days and 28 days compressive strength test reports.
7.6.11 Site erection team shall erect these elements as per approved sequence of numbering for each
element. Care shall be taken while erection of concrete elements that the serial no of concrete shall
not be visible.
7.8 Attachments
7.8.1 Incoming Corresponded Register
7.8.2 Outgoing Corresponded Register
7.8.3 Material Submittal Register
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CONTROL OF MEASURING & TEST EQUIPMENT ATC-PQP-08
8.1 Scope
8.1.1 This procedure applies to all inspection, measuring and test equipment used in the works of the
project.
8.1.2 “Equipment” in this procedure include:
a) Surveying equipment.
b) Equipment used by independent Testing laboratory for on and off site testing.
c) Contractor equipment’s.
8.2 Purpose
8.2.1 To ensure that all equipment used in the works are calibrated as per the manufacturers’ instructions,
and checked at regular intervals.
8.2.2 To ensure that the results of all measurements and tests taken during the works are conforming to the
accuracy required by the manufacturers’ recommendation, international recognized codes and
standards, and/ or project requirements.
8.1 References
8.1.1 Contract Documents.
8.1.2 ISO 9001:2008, Clause 7.6
8.2 Definitions
a. CSV- ATC Surveyor
b. ITL - Independent Testing Laboratory
c. ME - Material Engineer
8.3 Responsibilities
8.3.1 The CSV and ME are responsible for the operation of the part of this procedure applicable to surveying
equipment. He shall ensure that all surveying equipment, Laboratory and plant equipment used in the
works is calibrated and properly functioning. The CSV and ME shall report to the QA/QC Engineer
when new equipment is brought to site and when used equipment departed from site.
8.3.2 Site surveyors and Material Engineer are responsible for ensuring that the equipment they are using is
calibrated in accordance with this procedure, and for monitoring the equipment against damage and
deterioration.
8.3.3 The ITL is responsible for ensuring that all inspection and test equipment used in the works are
calibrated and maintained as per the manufacturers’ recommendations. All such records shall be
made available to the QA/QC Engineer.
8.3.4 All subcontractors associated in the project’s permanent works shall are responsible for the calibration
of the equipment they are using in the works.
8.4 Procedure
8.4.1 All equipment, whether newly purchased or received from other source/site, will be checked for the
availability of the calibration certificate prior to use in the works. The absence of the certificate will
result in grounding the equipment.
8.4.2 Calibration certificates of surveying equipment used in the project works shall be maintained by the
QA/QC Engineer and made available to Client.
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8.4.3 All equipment calibrations will be done by an independent calibration agency certified and authorized
to do calibration by the equipment manufacturer.
8.4.4 All site surveyors and Material Engineer are responsible for timely re-calibration of their equipment.
They shall inform the CSV and the QA/QC Engineer of any due calibration at least one week in
advance of due calibration time.
8.4.5 The surveying equipment shall be checked by the site surveyor in field prior to first use of the day.
8.4.6 All equipment shall have a label clearly showing the serial number of the equipment and calibration
due date.
8.4.7 Calibration frequency shall be as recorded in the calibration certificate, but shall not be less than the
manufacturers’ recommendations.
8.4.8 Any equipment that is found to be out of calibration will be removed from site. A non-conformance
report shall be issued against the equipment.
8.4.9 When equipment is found to be out of calibration, a review shall be taken immediately for the
measurements taken by the faulty equipment since the time it became out of calibration.
8.4.10 The QA/QC Engineer will continuously monitor the status of all surveying equipment used in the
works to ensure control and compliance.
8.4.11 The QA/QC Engineer shall maintain records relevant to equipment calibration for all equipment used
in the works. These records shall show the equipment description, serial number, calibration
certificate number, calibration date, calibration due date, etc.
8.4.12 The ITL shall keep in site laboratory copies of valid calibration certificates of the equipment used in
the project works. Copies of the same shall always be forwarded to the QA/QC Engineer department.
8.4.13 The ITL shall inform the QA/QC Engineer of any new equipment brought to site laboratory for use in
the work.
8.5 Attachments
8.5.1 Equipment Assessment Report Sheet
8.5.2 Measuring and Testing Equipment Register
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INTERNAL AUDIT ATC-PQP-09 9.1 Scope
All project functions, including ATC suppliers and subcontractors incorporated in the permanent works of
the project name.
9.2 Purpose
9.2.1 To determine the conformity or non-conformity of the project quality system elements with the
project requirements, and
9.2.2 To determine the effectiveness of the project quality system.
9.3 Reference
a. Company Procedure (Internal Quality Audit)
b. ISO 9001:2008, Clause 8.2.2
c. Client quality system
9.4 Definitions
N/A
9.5 Responsibilities
9.5.1 The QA/QC Engineer / Manager is responsible for the planning and execution of audits within the
project organization, to ensure conformity to project requirement, and for maintaining, as part of
quality records, all documents related to audits.
9.5.2 All project staff suppliers and subcontractors are responsible to cooperate with the QA/QC
Engineer and provide him with any information required in relation to the audited
procedure/function/system.
9.6 Procedure
9.6.1 General
9.6.1.1 Audits at project level will be undertaken by different parties at different timings to ensure
compliance with the project requirements. ATC Audits system are of the follows:
a) ATC Internal Audits
These audits are undertaken every 6 months on all ATC projects. Based on our practice the Audit
are plan by the QA/QC Engineer in the site office to determine compliance of ATC Quality system
oversee/monitor by ATC or independent third party Auditor.
b) Project Internal Audits
The QA/QC Engineer will conduct regular audits on the project functions to ensure compliance to
the project quality system, and to check whether the system requires any changes in order to meet
the project specified requirements. A schedule of audits will be prepared by QA/QC Engineer and
will be submitted to the Client information.
c) Audits on suppliers/subcontractors
These audits will carried out by the QA/QC Engineer on suppliers and subcontractors incorporated
into the project works as, when and where required, to ensure that their products (materials/works)
comply to the project specified requirements.
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9.6.1.2 All project personnel shall coordinate with the QA/QC Engineer and Client during the audit and
provide him with all required information.
9.6.1.3 The QA/QC Engineer shall report to the MD, GM and PM all observations, non-conformities or
deviations from project requirements which arises during this audit. The QA/QC Manager shall
coordinate with the General Manager and the Project Manager on corrective actions required.
9.6.1.4 All audit findings (audit reports, non-conformance reports) shall be recorded and maintained as
part of the project quality records.
9.6.1.5 Audit findings shall be made known to the auditor with any raised non-conformances. It shall be
made clear where the deviation from the project quality system and/or form the project specified
requirements, does exits.
9.6.1.6 In the case of non-conformances, and following the proposal and the approval of the corrective
action, follow-up audits shall be undertaken to ensure compliance.
9.6.1.7 The corrective action close out report shall be submitted to the Client for record.
9.6.1.8 All records of audit findings shall be made available to Client at all time.
9.7 Planning and Performing Project Internal Audits
9.7.1 The QA/QC Engineer shall prepare a “Project Quality System Annual Audit Program” at the start of
the project. The copy of audit programmed shall be submitted to the Client for information.
9.7.2 Project sections shall be audited on the applicable procedures of the Project Quality Assurance
Plan and/or other project procedures. A Quality Audit Checklist and Report shall be used.
9.7.3 Audit Program/Checklist/Report shall be made available to the Client.
9.7.4 Audit Checklists/Reports are project quality records and shall be controlled as per ATC-PQP-03
(Control of Quality Records).
9.8 Attachments
9.8.1 Quality Audit Checklist
9.8.2 Quality Audit Report
8.7.2 Project Quality system Annual Audit Schedule.
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CONTROL OF NON CONFORMANCE ATC-PQP-10 10.1 Scope
10.1.1 This Procedure applies to all non-conforming products for the project.
10.1.2 “Product” in this procedure means work, material, equipment, and document.
10.2 Purpose
10.2.1 To prevent the inadvertent use of non-conforming products.
10.2.2 To ensure that corrective/preventive actions are taken to rectify the non-conformity, and to
prevent occurrences/reoccurrences.
10.3 References
10.3.1 Contract Documents
10.3.2 ISO 9001:2008, Clause 8.3, 8.4 and 8.5
10.4 Definitions
10.4.1 Non-Conformity: Non-fulfillment of project specified requirements.
10.4.2 Corrective action: Action taken to eliminate the causes of an existing non-conformity, detect or
other undesirable situation in order to prevent re-occurrence.
10.4.3 Preventive action: Action taken to eliminate the causes of a potential non-conformity, detect,
or undesirable situation in order to prevent occurrence.
10.4.4 NCR: Non-Conformance Report.
10.5 Responsibilities
10.5.1 All project personnel are responsible for reporting any observed non-conformity to their
supervisor or to the QA/QC Manager/Engineer.
10.5.2 The QA/QC Manager/Engineer is responsible for the implementation of this procedure, and for
maintaining records for all issued NCR’s including disposition, corrective and preventive
actions, status of follow up inspections and close out status.
10.5.3 The Project Engineers are responsible for ensuring that corrective/preventive actions are
carried out as approved.
10.5.4 The QA/QC Manager/Engineer will inform Client for any nonconformance act accordingly.
10.6 Procedure
10.6.1 Observation and Reporting of Non-Conformances
10.6.1.1 All projects members are responsible for reporting quality related faults and deficiencies to
their supervisors and/or to the QA/QC Manager/Engineer.
10.6.1.2 When a fault or deficiency is found to be not in fulfillment of the specified requirements, or
when the fault or deficiency is repeated, it is classified as non-conformity, and a Non-
conformance Report shall be issued.
10.6.1.3 The initiator of a Non-Conformance Report shall describe the nature of the concern with
specific information such as location, type, drawing ref. etc. and forward it to the QA/QC
Manager/Engineer for further action.
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10.6.1.4 The QA/QC Manager/Engineer shall immediately take measures to ensure that the non-
conforming product is identified, segregated, and put on hold from further use.
10.6.1.5 All Project Engineers are responsible for ensuring that no non-product is used in the works.
Non-conforming works shall not proceed further before approved corrective actions are
taken to bring the works to the project specified requirements.
10.6.1.6 All NCR’s shall be reported to Client and monthly NCR register shall be submitted
accordingly.
10.6.2 Review and Disposition of Non-Conformances
10.6.2.1 The QA/QC Manager/Engineer shall: a. Register the NCR by allocating a sequential number. b. Evaluate the cause and effect of the non-conformity c. Consider supplementary information relative to the case, including records from earlier
actions of similar or identical non-conformances. d. Evaluate the extent of deviations from the specified requirements.
10.6.2.2 The QA/QC Manager/Engineer, based on the review above and in coordination with the
area site engineer, or with the PM, shall consider the type of recommended corrective action to be taken in order to rectify the non-conformity.
10.6.2.3 Non-conformances are disposed as follows: a. Rework to meet the specified requirement (no approval is required from Client) b. Use as is, or repair to meet the specified requirements (approval from Client is required) c. Regard for alternative application (approval from client is required) d. Reject.
10.6.3 Closure of Non-Conformances
10.6.3.1 NCR’s are not closed out until a follow up inspection is carried out to ensure that the
product list rectified and is in full compliance with the specified requirements.
10.6.3.2 No non-conforming product or rectified product shall be covered before it is re-inspected by
Client.
a. NCR raised internally shall be closed by the QA Manager/Engineer after verification.
b. NCR raised by the Client/Third party shall be closed by the external agency that raised the
NCR.
c. A register of project non-conformances shall be kept and maintained by the QA/QC
Manager/Engineer. The register shall at any time reflect current up to date status of all non-
conformances and submitted to Client.
d. Status of non-conformances shall be reviewed on a weekly basis with the PM (internally)
and with Client during the weekly meetings.
10.7 Attachments
CR: Non-conformity Report
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CORRECTIVE AND PREVENTIVE ACTION ATC-PQP-11 11.1 Scope
This procedure defines the steps to be taken to ensure that proper investigation is conducted to the
root cause of product, process non-conformities including Client complain of the project.
11.2 Objective
Suitable corrective and preventive actions are drawn, agreed and implemented in order to prevent
reoccurrence of Non-conformities.
11.3 Responsibilities
The QA/QC Manager/Engineer and Project Manager are responsible to ensure that these measures
have been taken and satisfactorily implemented.
11.4 Procedure for Corrective Action
11.4.1 Reviewing Non Conformance Collect the non-conformity data and conduct analysis to identify the cause of non-conformance.
11.4.2 Determine the Cause and Effect Conduct an analysis of the symptoms in order to determine the root cause of the problem. Determine
and agree on the effect/impact of the non-conformance. This could be in terms of Cost-Time-
Contractual. In order to investigate the cause of non-conformities determine the following:
a. Identify the requirements which have not been achieved.
b. Collect data of non-conforming items, the quantity, frequency and distribution.
c. Identify when, where and under what conditions the non-conformity occurred.
d. Identify what operation were being carried out at the time and by whom.
11.4.3 Evaluating the action needed Decide on action priority if there is multitude of Non Conformity based on classification of Major-
Minor, impact on progress etc.
11.4.4 Determining and Implementing Actions *Action 1. Carryout agreed disposition method of the non-conforming item, remove fit new one.
Repair to meet specified requirements, scrap re-work.
*Action 2. Search for other similar cases
*Action 3 Ensure all site team is aware of the problem to avoid similar problem
*Action 4 Ensure proper inspection/testing is conducted as per inspection and test plan
Recording Results of Action Taken
Throughout the corrective action process the following details shall be recorded
a. The results of analysis
b. The root cause
c. The actions proposed to eliminate the cause
d. The action taken
e. The results of action taken
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11.4.5 Reviewing the Corrective Action Taken
Follow up on corrective action shall consist on the following steps
a. Verify the status of action
b. Evaluate if action were performed in the best possible way
c. Investigate whether the nonconformance has recurred
11.5 Procedure for Preventive Action 11.5.1 Preventive Action shall be embodied in the following project quality procedures
a. Management review
b. Internal Audit
c. Supplier/subcontractor section. Material procedure
11.5.2 Also, determine potential Non conformity and their causes through the use of appropriate sources of
information such as internal audit. Performance measurement, inspection and test record. Project
progress report.
The causes of the detected non conformity shall be promptly identified so that corrective action may
be taken and recurrence may be prevented. This may include the following:
a. Failure, Malfunctions or non-conformity of incoming materials, process including construction
methods, tools, equipment or facilities in which products are produced, processed, stored.
b. In adequate non existing procedures/instructions
c. Poor scheduling
d. Lack of competent skills
e. Inadequate working conditions
f. Inadequate planned resources
g. Inherent design fault
11.5.3 The condition resulting from these causes maybe revealed by analysis of the following :
a. Inspection and Test records.
b. Non Conformance Reports
c. Observations during internal audit
d. Purchase complaint
e. Management Review result
11.5.4 Evaluating the actions needed
a. Determination of steps needed to deal with any problem/potential nonconformance requires
preventive actions.
b. Ensuring the relevant information on actions taken is submitted for Management review.
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CONTRACT NO: GC 13109700 ATC PROJECT QUALITY PLAN
APPENDIX 7
LISTS OF PROJECT QUALITY FORMS Non-conformity /preventive action
Work clearance note sheet
Internal work clearance note
Notice for pour concrete
Material delivery/received note
Material issue report
Material requisition record sheet
Material Inspection Request
Material Issue Report sheet
Material Submittal Register
Material Inspection Record and register
Material Approval Request Sheet
Material Local Purchase Order and register
Daily site report
Repair record
Non conformity report
Concrete test data
Daily concrete check list
Reinforcement assembly check list
Quality control check list
Concrete pouring quality control report
Internal audit/assessment schedule
Quality Assessment report
Method statement submittal register
Register of test report submittal
Concrete curing and test log
Incoming Corresponded Register
Outgoing Corresponded Register
Equipment Assessment Report Sheet
Measuring and Testing Equipment report
Project Quality Audit Checklist
Project Quality Audit Report Register Request for Inspection sheet
Inspection Record sheet
Independent Testing Laboratory report
Schedule of Inspections
Inspection & testing Register
Project Document Controller
Project Distribution Matrix
Document Transmittal
Document Distribution Sheet
Inspection records and test reports register
Calibration certificates reports register
Audit reports register
Non-conformance reports and register
Drawing Submittal Register
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Non Conformance & Corrective action Registers
Method statement Register
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APPENDIX 8
PROJECT RELATED REPORTING FORMATS
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CONTRACT NO: GC 13109700 ATC PROJECT QUALITY PLAN
APPENDIX 9
LIST OF EQUIPMENT DEPLOYMENT FOR THIS PROJECT
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S.No Description Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16
MANPOWER
1 Carpenter 2 4 1 1 1 5 6 5 11 14 11 3 8 15 11 1 3 7 4 3
2 PEB Erectors 3 7 12 1 6 12 9 1
3 Gypsum workers 11 3 3 3 3
4 Labours 12 12 20 20 22 30 30 34 30 32 56 56 56 56 47 42 31 28 7 4 4 4 4
5 Masons 4 6 6 6 6 6 6 6 6 6 27 27 27 27 17 34 34 11 4 4 4 12 12
6 Painters 1 1 1 4 4 4 4 4 3 2 2 2 2
7 Plumbers 3 3 3 21 23 8 2 2 10 7 11 10
8 Scaffolders 2 2 2 2 2 2 2 2 2 2
9 Soft landscaping workers 8 8 8
10 Metal Fixers 4 4 4 4 5 8 4
11 Steel Fixers 2 4 1 1 1 6 3 2 7 4 4 4 7 7 7 7 1
12 Tile Fixers 1 5 3 1 1 1 1
13 A/C Technicians 3 1 1 8 3 1 1 1 1 11 2
14 Aluminum&Glass workers 4 4 4 4 4 4
15 Electricians 8 8 7 26 18 13 25 11 9 20 20 9
16 Water proofing workers 2 2 2 2 2 6 4 2
0 0 20 26 28 30 32 49 50 52 77 78 120 158 160 142 141 130 114 100 74 43 17 16 16
EPIC OF WASTE MANAGEMENT FACILITIES AT RLIC
DIRECT MANPOWER DEPLOYMENT SCHEDULE
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S.No Description Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16
EQUIPMENT
1 Baby Rollers 1 1 1 1 1 1 3 3 4 3 1 1 1 1
2 Bobcat 1 1 1 3 3 6 6 3 3 3 3
3 Crane 1 1 2 1 1 1 1
4 Excavators 1 1 1 1 1 1 1 1 1 2 4 4 2 2 1 1
5 Grader 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
6 Plate compactors 2 4 4 4 2 2 2 2 2 2 2
7 Shovel 1 1 2 2 4 4 4 4 4 4 4 3 3 2 2 1 1 1 1 1 1 1 1
8 Truck 2 4 4 4 4 4 4 4 4 4 4 4 6 4 2 2 2
9 Water Tanker 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
10 Vibrators 2 2 2 2 2 2 2 2 3 3 2 2 2 2 2 2 2
11 Manlift 2 2 2 4 6 6 4 2 2 2 2 2 2
12 Drum Roller 1 1 1 1 1
13 PTR 2 2 2 2 2
14 Asphalt Paver 1 1 1 1 1
0 0 4 7 9 9 14 14 15 15 17 19 25 33 40 30 21 19 19 13 12 12 8 4 4
EPIC OF WASTE MANAGEMENT FACILITIES AT RLIC
DIRECT EQUIPMENT DEPLOYMENT SCHEDULE
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APPENDIX 10
AUDIT SCHEDULE
PROGRAMMES FOR AUDIT The audit schedule shall be as follows by QP approved third party auditor.
Venue, Date & Time Department
First audit RLC site, first week of June 2014. for 2 days
Purchase, Document control, Quality Control, site inspection & Engineering
Second audit RLIC site, January 2015 first week for 2 days
Purchase, Document control, Quality Control, site inspection, Engineering, suppliers / vendors
Third audit RLIC site, in first week of June 2015 for 2 days.
Document Control, Purchase, Site Inspection, Quality Control, Suppliers / Vendors & sub-contractors & Engineering.
Final Audit RLIC site, first week of December 2015 for 3 days.
All areas.
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APPENDIX 11
PROJECT QUALITY PLAN MATRIX
PQP AGAINST ISO 9001:2008 MATRIX
ISO 9001:2008
PROJECT QUALITY PLAN (PQP)
CLAUSE No. CLAUSE No. CLAUSE DESCRIPTION PROCEDURE OF CONTENT FOR
4 Section 8 Quality Management System ATC is under process of obtaining the ISO certification (Letter Attached) and it will take 7-8 months, Tentative date is end of February 2015.
4.1 Section 4 Organization
4.2 Section 8.2 &8.3 Documentation Structure
4.2.2 Section 8.2.2 Quality Assurance Manual
4.2.3, 4.2.4 Section 8.2.3 Document & Data Control
5 Section 8.3 Management Responsibility
5.1 Section 8.3.1 Management Commitment
5.2 Section 8.3.2 Customer Focus
5.3 Section 8.3.3, Quality Policy
5.4.1 Section 8.3.4.1, Quality Objectives
5.5.1 Section 8.3.5.1 Responsibility & Authority
5.5.2 Section 8.3.5.2 Management Representative
5.5.3 Section 8.3.5.3 Internal Communication
5.6 Section 8.4 Management Review
6 Section 8.5 Resource Management
6.2 Section 8.5.2 Human Resources
6.3 Section 8.5.3 Infrastructure
6.4 Section 8.5.4 Work Environment
7 7.1 Section 8.6.1 Planning of product realization
7.2 Section 8.6.2 Customer related process
7.2.1 Section 8.6.2.1 Determination of requirement related to the product
7.2.2 Section 8.6.2.2 Review of requirements related to the product
7.2.3 Section 8.6.2.3 Customer Communication
7.4 Section 8.7 Purchasing
7.4.1 Section 8.7.1 Purchasing process
7.4.2 Section 8.7.2 Purchasing information
7.4.3 Section 8.7.3 Verification of purchased product
7.5 Section 8.8 Production and service provision
7.5.1 Section 8.8.1 Control of production and service provision
7.5.2 Section 8.8.2 Validation of process for
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production and service provision ATC is under process of obtaining the ISO certification and it will take 7-8 months, Tentative date is end of February 2015.
7.5.3 Section 8.8.3 Identification and traceability
7.5.4 Section 8.8.4 Customer property
7.5.5 Section 8.8.5 Preservation of product
7.6 Section 8.9 Control of monitoring and measuring equipment
8 8.2.1 Section 8.10.2.1 Customer Satisfaction
8.2.2 Section 8.10.2.2 Internal Audit
8.2.3 Section 8.10.3 Monitoring and measurement process
8.2.4 Section 8.10.4 Monitoring and measurement of product
8.3 Section 8.11 Control of non-conforming product
8.4 Section 8.12 Analysis of data
8.5.1 Section 8.12.1 Continual improvement
8.5.2 Section 8.12.2 Corrective action
8.5.3 Section 8.12.3 Preventive action
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VELOSI CERTIFICATION LLCP. O. Box 3408, Doha, State of QatarTelephone: (+974) 4435 2850/55Fax: (+974) 4435 2819E-mail: [email protected]: www.velosi.com
Our Ref: PS14/0537Date: 04-03-2014
TO WHOMSOEVER IT MAY CONCERN
This is to certify that Al Alia Trading & Contracting Co. WLL, P.O Box 9523, Doha,
State of Qatar has signed the contract for certification of Quality Management
System in line with the requirements of ISO 9001:2008 standard and is under the
process of implementation.
Mohammad NabilQuality & Systems Certification ManagerApplus Velosi - Qatar
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