3g direct pay presents - fraud prevention mar/2014

Why 3G Direct Pay Limited ?• Fills the gap between the providers and the consumers since 2006

• End-to-end online payments platform • Pay online to any travel provider

• Be paid online by any of your customers

• All modes of payments and all currencies (USD, KES, EUR, GBP, TZS and more..)

| 3G DIRECT PAY LIMITED | MAR 2014 |20/03/14

How we do it?

| 3G DIRECT PAY LIMITED | MAR 2014 |

The Platform / Technology

• Real time payments platform

• Online and offline transactions

Customer Care

• To the provider

• To the consumer!

Fraud Prevention

• Real-time monitoring and screening

• Highly skilled team

20/03/14

How we do it?

Express B2B payments platform• Any provider can pay online to other providers

• Real-time payment confirmation

• Easy to pay and easy to be paid


How we do it?• mSwipe

• Mobile payment app • Charge the customer anywhere and anytime


https://play.google.com/store/apps/details?id=com.threegdirectpay.mswipe&hl=en

https://play.google.com/store/apps/details?id=com.threegdirectpay.mswipe&hl=en

| 3G DIRECT PAY LIMITED | MAR 2014 |

Our Network 26 Airlines, more than 180 hotels, more than 320 agents & tour operators

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FRAUD PREVENTIONMAR/2014

3G DIRECT PAY LIMITED

http://3gdirectpay.com/

Worldwide Fraud Trends

source: http://www.theukcardsassociation.org.uk

20/03/14 | 3G DIRECT PAY LIMITED | MAR 2014 |

http://www.theukcardsassociation.org.uk/

Where is the Risk?Classic Fraud >> RISK LEVEL: low to med to the merchant

Stolen credit card

Identity theft

Merchant Fraud >> RISK LEVEL: high to the PSP (bank)Fake agent

Professional fraudster

Friendly Fraud >> RISK LEVEL: low to the merchantGeneral dispute


Online Fraud – How Does It Works?Classic Fraud – Individuals

General Characteristics Individual fraudster, One-time campaign, access to stolen cards list (low quality), no ‘fine’ details

The ServiceFlight/s, One way, City hotel, One night, short term booking

PassengerThe fraudster, family member, friend


Online Fraud – How Does It Works?Classic Fraud – Mass operation

General Characteristics Individual/group, professional fraudster/s, massive stolen cards list (low quality), acting as an agent, no close relationship with the

passengers, massive payment attempts, very low conversion rate

The ServiceFlight, one way and return

PassengerNot the fraudster, no idea that the service paid using stolen card


Online Fraud – How Does It Works?Classic Fraud – Professionals and Identity Theft

General CharacteristicsGroups only – organization, stole cards list – high quality, access to the card holder details

The ServiceFlights, accommodation

Passenger The passenger is also a professional fraudster


Online Fraud – How Does It Works?Merchant Fraud

General Characteristics ‘well organized scam..’, mitigating the KYC procedures, designed websites, long term operations

The serviceDetailed service, package, accommodation

PassengerFake but well designed identity


The Concept More intelligence and less barriers/check-points

Know your customer

Sophisticated monitoring surveillance system

Highly trained fraud prevention specialists


Fraud Prevention - TechnologyState of the art monitoring and control system

Real-time processesDetect patterns

Detect threats

Block transactions

Isolate, tag and monitor

Specialized in the East African online market

All modes of paymentsCredit/debit/pre-paid , mobile money, bank transfers and more


Fraud Prevention – Instant AlertsReal-time alerts

High risk patterns – known and new patterns

Combination of alerts and transaction/users block


Fraud Prevention – ScoringMathematical module

Standard scale – multiple profiles


Fraud Prevention – Screening The Golden Rule

KNOW YOUR CUSTOMER


Fraud Prevention – Procedures Basic Check-List

Do I know this customer?

Service details

Customer details

Who is/are the PAX?


Fraud Prevention – ProceduresCheck-in

Ask the customer to present the credit card


3g direct pay presents - fraud prevention mar/2014

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