3rd town hall meeting 2013

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3rd Town Hall Meeting Full Suite, Inc.

Post on 18-Oct-2014

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Town Hall Meeting held last August 16. Topics that were covered during the Town Hall was Management's efforts in reviewing the company handbook and the whole Performance Management System. New employees were also officially welcomed. Lastly, success and challenges were also shared during the event. Communication is a two-way street. We used this time to realign and make sure that everything we do is in accordance to the company's vision.

TRANSCRIPT

Page 1: 3rd Town Hall Meeting 2013

3rd Town Hall MeetingFull Suite, Inc.

Page 2: 3rd Town Hall Meeting 2013

Topics to Cover● New Employees● Company Handbook● Salary Brackets and Growth● Performance Evaluation● Benefits and Perks● Financial and Non-Financial Achievement● Finance’s 4A’s● Feedback on Admin Online Forms● Office and Pantry Etiquette● Company Vision● Question and Answer

Page 3: 3rd Town Hall Meeting 2013

New Employees

Human Resources Maricar Principe - HR Associate - July 18, 2013Jazel Valenzuela - HR Associate - July 22, 2013Aileen Carls - HR Head - August 6, 2013

Finance Queenie Tamondong - Purchasing Associate - July 29, 2013Aelyn Bartolo - Accounting Associate - August 5, 2013

Page 4: 3rd Town Hall Meeting 2013

Employee Handbook

Policy Name Y N Action Item Timeline

Company Overview X D

VMV X D

Corporate Code of Ethics & Conduct X D

Employment Policies

Employment Standards & Requirements X X D,DP 08/15/13

Conflict of Interest X

Information Security X

Internet Usage X

Page 5: 3rd Town Hall Meeting 2013

Employee HandbookAttendance Policy

Working Hours and Shift Schedule X

Tardiness X

Logging in and out X

absences X DP

08/20/13Employee on-call duty X DP

Employee on-call duty on a RD X DP

Notice of Official Itinerary X

Workday Suspension & Interruption X DP 08/20/13

Page 6: 3rd Town Hall Meeting 2013

Employee HandbookSolicitation Policy X

Dress Code Policy X

Request for Certificate of employment X DP

08/25/13

Disciplinary Guidelines and Matrix X DP

Employee Separation and Termination of Employment

X DP

Anti-Sexual Harassment in the Workplace X DP

Drug Free Workplace X DP

Page 7: 3rd Town Hall Meeting 2013

Employee HandbookPayroll and Benefits

Payroll Policy X X D,DP

13th Month Pay X

ND Pay X

Overtime Pay X

Applicability and Coverage X D

Authorization and Policy Provisions X D

Overtime Allowance X D

Page 8: 3rd Town Hall Meeting 2013

Employee HandbookEmployee Leave Benefits

Coverage X DP

08/30/13

Definition of Terms X DP

Leave Application Guidelines X DP

Leave Application Procedures X DP

Leave Application Process Lead Time X DP

Approval Guidelines X DP

Policy on Leave Entitlements X DP

Page 9: 3rd Town Hall Meeting 2013

Employee HandbookHealth Care Program X

Medical & Dental Insurance X

Training & Career Development

Regularization Process X DP

09/15/13

Training X DP

Internal Hiring X DP

Performance Review (PMS) and PIP X DP

Employee Transfer X DP

Promotion X DP

Page 10: 3rd Town Hall Meeting 2013

Benefits and Perks (examples & definitions)

Benefits Perks Merit

Mandatory Company Initiated Privileges granted to employees in addition to

salaries and benefits

Figure used to characterize performances and comes and normally comes in the form of salary increases or

bonuses.

● SIL● Health Care

Program● SSS, PHIC, HDMF,

ECC● Maternity Leave● Paternity Leave● Solo-Parent Leave● Battered Women

Leave● Special Leave● Benefit for Women● Retirement Benefit● 13th Month Pay

● Sick Leave ● Vacation Leave● HMO● Deminimis

Benefits● Early Retirement● Other fixed

allowances given on a regular basis.

● Gym memberships● Free dinners● GC’s● Movie passes● Car plans● Christmas baskets● Birthday gifts● Sleeping quarters● Employee lounges

and game rooms

● Increase in basic salary

● Performance bonuses● Non-monetary rewards

as a result of impressive performance output.

Page 11: 3rd Town Hall Meeting 2013

Operational Metrics - Finance Department

Page 12: 3rd Town Hall Meeting 2013

Operational Metrics - Finance Department

Page 13: 3rd Town Hall Meeting 2013

Achievements & Challenges - Finance Department

ACHIEVEMENTS1. Improved process in Request for Fund Appropriation (RFA) by using Trello

2. Come up with standard template of the Task Distribution System for accurate

and timely billing of FSI clients

3. Revisited and updated Work Instructions for Team’s Awareness and easy

access

4. Strict implementation on the proper storage of Finance Files and utilization of

Team’s Google Drive for everyone’s easy access and monitoring

5. Accounting works (bookkeeping) are being done by the team; thereby, adding

value and competency in the role

6. We have already billed almost all of the 2012 pending projects.

7. All of the 2012 pending projects that were all collected / settled

Page 14: 3rd Town Hall Meeting 2013

Achievements & Challenges - Finance Department

CHALLENGES1. Limited capability of accounting software in generating accounting and

management reports

2. Long outstanding BIR Audie Cases (10 LOAs)

3. Finalization of 2012 Financials due to issues, one of which is the CWT

4. Vacancy of Tax Specialist post - resulted to added workload to other team

members

5. Difficulty in collecting outstanding receivables - either short shipment or not yet

fully implemented because these projects were left by resigned Account

Managers handling the projects

Page 15: 3rd Town Hall Meeting 2013

FINANCIALS

Page 16: 3rd Town Hall Meeting 2013

REVENUE as of JULY 2013

Page 17: 3rd Town Hall Meeting 2013

LOGISTICS REQUEST FORM

OFFICE REPAIR AND MAINTENANCE FORM

Feedback on Admin Online Form

Page 18: 3rd Town Hall Meeting 2013

Pantry Etiquette

9 Friendly Reminders

1. Clean up after yourself.

2. Don’t eat someone else’s food in the refrigerator.

3. Leftover food must be placed in a canister with cover.

4. Throw away your leftover food.

5. When using microwave, make sure to take your food out as soon as the

session is complete.

6. Do not put utensils, styrofoam, plastics and foil inside the oven.

7. Trash segregation. Recycle.

8. Refrain from coughing, sneezing, nose blowing while others are still eating.

9. Let your co-worker enjoy his / her break time.

Page 19: 3rd Town Hall Meeting 2013

Vision

To be the best company in the Philippines to work with.

Page 20: 3rd Town Hall Meeting 2013

Core ValuesIntegrity: We do what we say; we don’t undersell and over-deliver. We take full responsibility for our actions.

Confidentiality: We value the information you provide and keep it between us.

Clarity: We strive to be clear and concise with our communication (written, spoken) and actions, and to make sure that we understand what others relay to us.

Accessibility: We are reachable and approachable to all our employees and clients, via all channels (in person, and even through social media!).

Sustainability: We think of our environment each time we make a decision and take action. All our choices are for the growth and continuation of the company and our careers.

Page 21: 3rd Town Hall Meeting 2013

Additional Updates● Salary Bracket and Growth● Performance Evaluation - Change of Date

Page 22: 3rd Town Hall Meeting 2013

Q&A

Questions?Concerns?

Comments?