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COMMUNICATIONS PLATFORMS, TOOLS & USAGE

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Page 1: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

COMMUNICATIONSPLATFORMS, TOOLS & USAGE

Page 2: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

WHAT WE DOHow do we get info out?

▪ To Partners▪ To Public▪ To Media

Page 3: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

HOW THE PUBLIC GETS INFORMATION

Trusted Partners Traditional Media Friends/Relatives/Rumors Emergency Notifications from

Local Government Online Social Media

Page 4: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

REGIONAL JOINT INFORMATION CENTER

Page 5: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

RJIC: PROCESS

Partner agency originates news release or other 

public informationnotifies JIC via email

JIC receives information: reviews for value/timeliness and reformats (if 

necessary) to go out on correct platforms

PIO presents information to incident command for final 

approval

Information pushed out to 

public/partners on various platforms

JIC resources in constant “Ready” state 

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RJIC: PROCESS - INPUT

713‐426‐9526 [email protected] EOC

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Media Public Partners

Opt-In

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Media Public Partners

Opt‐In

Ready Harris App

Post to app

Post to app

iOS/ AndroidStore your plan(s)

Push notifications*

Page 9: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

Media Public Partners

Opt-In

Create an account>change preferences

Sent via Everbridge

Ready Harris Alerts

What is the Danger?

What you should do:

Where you can learn more:

User Preferences:Email + Text + Voice

Text CodesEvent Specific Alerts

Page 10: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

Media Public Partners

Opt-InReady Harris 

Social Media

Force Multiplier

ONE VOICE

Engagement

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Media Public Partners

Opt-InNextdoor for 

Public Agencies

Hyperlocal>Targeting

All of HC >760K+ Users

Discussion >Direct Message

Page 12: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

Media Public Partners

Opt-In

IPAWS(Integrated 

Public Alert & Warning System)

Notify partners FIRST

Cell Phones

TV/Radio

Help us push message

Opt‐out, not opt‐in

Geo‐Targeting*

All of HC

Page 13: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

Media Public Partners

Opt-In

News Conference/Interviews

Page 14: 4-20190410 RJICMtg CommsToolsPresentation€¦ · Microsoft PowerPoint - 4-20190410_RJICMtg_CommsToolsPresentation.pptx Author: Bill Created Date: 5/30/2019 6:31:07 PM

Media Public Partners

Opt-In

Sent via Everbridge

RENS (Regional Emergency Notification System)

User Preference:Email + Text + Voice

INVITED to create an account>change preferences

FOUO (For Official Use Only)

PARTNER Updates/Info sent 

to RJIC to be included in RENS

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TIMELINESS

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JIC STRIKE TEAM

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STAY INFORMED

https://bit.ly/RENSSignup

[email protected]

PARNTER ALERTS

JIC MAILBOX