~4 billion mobile phones in 2009. 1/2 of the world is mobile
TRANSCRIPT
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~4 BillionMobile Phones
in 2009
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1/2 of the world is ‘mobile’
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Source: Tomi Ahonen Almanac
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Source: Tomi Ahonen Almanac
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The Hype Cycle
Source: Gartner Group
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Phases of Markets
1. Pioneer
2. Breakout3. Consolidation
4. Maturity
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A global volunteer network of NGOs, activists, technologists, academics, media
A community of practice for knowledge and skill sharing
An online mDirectory of apps, case studies, research, how-to materials
An innovation channel
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The Use of Mobiles
Health: Disease surveillance and mapping Patient management Public health education (HIV, TB,
STDs) Supply chain management (drugs,
food) Telemedicine
Accountability and Transparency Election monitoring Human rights monitoring Corruption monitoring
Media and (Citizen) Reporting Incidence/news mapping Incident photo/video footage News dissemination in restricted
environments
Disasters and Relief Early warnings Urgent alerts Refugee coordination Supply chain management
Environmental Monitoring GPRS individual and crowd data
Organizing/Advocacy Constituency engagement Legislative advocacy Mobilization Getting Out the Vote Information dissemination
Economic Development/Livelihoods Payments Micro loan management Market data/information Small enterprises (SMEs)
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Mobile
SMS
MMS – Pics and Video
Bluetooth
Radio
USSD
Voice and IVRTwitter,
Facebook, Mxit
Blogs
Streaming Video
Mobile web
TV
Location-based
services
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M-Government Brazil
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M-Government Philippines
TXTGMA
TXTCSC citizen complaints, suggestions or
inquiries and as a citizen’s weapon against corrupt and inefficient bureaucracy;
TXTCSC is a building block for PSDA (Public Service Delivery Audit) where government agencies are rated on how quickly and efficiently they deliver public services
DETxt Education ministry SMS channel
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What is it? Person texts a keyword and gets information back through another SMS
Positives: Everyone can use it; no fancy phone needed.
Negatives: 160 character limit/SMS; person has to get keyword exactly right
Cost: Standard SMS rates; implementer pays 25c / SMS
Handset: Any & all
Uses: SMS to find date, time & venue of next meeting; subscribe to headline news, get interactive data on news, polling station location, candidates, weather, etc.
Interactive SMS
User texts in keyword “news” for short code
Headline news for 9/13/2009:• City Council
Votes down Ordinance
• Dog gets lost in woods
• Armed robbers strike
For weather updates sms ‘weather’ to 32323
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Control 2.0
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Source: Arbor Networks
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Key Issues Incredibly promising and exciting
Commercial, competitive, very fluid field
Privacy and security
Fragmented platforms
Many pilots, no scale
Impact unclear. Much trial and error
Focus on apps but not on an enabling environment
Lack of open platforms and applications
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Key Issues Significant capacity issues (NGOs and
Gov)
Lack of capable intermediaries
Little knowledge of what works in what setting
Data alone may be largely useless unless it provides the right information delivered through the right channel in the right form at the right time.
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Towards a framework
Additive versus transformative
Contextual and user-focused
Sustainable (unsolved)
Driven by demand Build it and they will come does usually
not work
Localized but shareable
Built on open standards?
Built on existing knowledge
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Web Databases Radio/TV IVR SMS and USSD
Mobile Web
RSS and XML
Monitoring
Budgets
Revenues and expenditures
Access to information
Standards, indices, report cards
Oversight
• Applicable channel?• In what context?• Successes?• Failures?• Critical success factors?
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Needed
Targeted (and outsourced) R&D
ICT innovation marketplaces
Venture funds and PPPs
Strong intermediaries IT, mobile, data, information visualization,
etc
User adoption studies and contextual research
Nokia and Microsoft
Better topographies (and case studies)
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[email protected] and twitter: katrinskayahttp://mobileactive.org
http://mobileactive.org/mobilemedia@mobileactive@mobilemediakit