4 products and branding

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    4 Products & Branding

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    Products

    Companies such as Proctor & Gamble sell billions of

    dollars worth of products and product lines

    Consumers buy more than just a particular product

    The promise, image, company, name, package,

    and ingredients are all part of the product, as are the

    stores where it is sold.

    http://www.pg.com/company/index.jhtml

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    What is a product?

    Anything that can be offered to a market for attention,

    acquisition, use or consumption that might satisfy a

    want or need. It includes physical objects, services,persons, places, organisations and ideas (Kotler et al.,

    2002).

    Any physical object, service, idea, person, event,

    place, or organisation offered to satisfy consumers

    needs and wants (Harrell, 2002).

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    Product Levels

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    Product Strategy

    Individual Products:

    Attributes (style, design,

    features, quality)

    Packaging, labelling

    Product support services

    Product Mix:

    Line length, stretching &filling

    Depth and width

    BRANDING

    Dalrymple & Parsons/Marketing Management 7th edition: Chapter 7 31

    Add ng An Item: Fou B andAdd ng An Item: Fou B and

    TypesTypes

    Product Category

    Existing New

    Existing Lin

    Ex n ion

    Br nd

    Ex n ionBrandName

    New F nk r

    Br nd

    N w

    roduc

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    Product Line Extensions

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    Strategic Marketing Tools

    Growth: Ansoff's Matrix is used as a

    strategic marketing planning tool to evaluate

    strategies for increasing sales

    Product Life Cycle: product development

    stages

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    Consider the positionand role of the newproduct compared withthe existing one

    This involves sellingmore products andservices into currentmarkets throughcreative pricing andaggressive sales

    Existing products will haveto be sold in new markets,current distributionchannels may beunsuitable and new onesmust be found

    This may be risky,consider you levels ofknowledge andunderstanding of thenew market place

    Ansoff Matrix

    Source: www.piebusiness.info/marketing/ Images/Ansoff_r2_c4.jpg

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    Product Life-Cycle

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    New Product Development Strategy

    Different strategies

    for different stages in

    the Product Life Cycle

    (PLC)

    Rogers (1995) Diffusion of Innovations

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    Example

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    What is a Brand?

    A brand is a name, term, sign, symbol, or design

    which is intended to identify the goods or services

    of one seller or group of sellers and todifferentiate them from those of competitors.

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    Consumer Behaviour Matrix

    Co pl x

    Disso a

    i gHabit al

    Va i ty

    s ki g

    Sig ifi a tiff s

    b t b a s

    F iff s

    b t b a s

    High

    i volv t

    Lo

    i volv t

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    Branding Strategy

    Brands are powerful assetsthat must be carefullydeveloped / managed.

    Brands with strong equityhave many competitiveadvantages:

    High consumer awareness

    Strong brand loyalty

    Helps when introducing newproducts

    Less susceptible to pricecompetition

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    Brand Positioning

    Jobber, 2008

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    The Concept of Brand Equity

    Brand equity:

    different outcomes result in the marketing of a product

    orservice because of its brand name

    It concerns the added value reflected in how consumers

    think, feel and act in relation to the brand

    Measured in terms of the marketing effects uniquelyattributable to the brand

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    Brand Equity Two models

    Components of brand equity (Kotler & Keller 2005):

    Brand knowledge

    Brand esteem

    Differentiation

    Relevance

    Brand Equity assets and liabilities (Aaker 1991)

    Brand loyalty

    Brand awareness

    Perceived quality

    Brand associations

    Brand assets

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    Brand Positioning

    Jobber, 2008

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    Figure 6.2b F

    irst Direct brand

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    Figure 6.4 Brand building over time

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    Brand strategy

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    Case Study: Swiss Army Knife

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    Task

    Use the brand

    positioning model and

    your knowledge of brandstretching & extensions to

    explain the success of the

    Swiss Army Knife .

    How would you furtherdevelop the brand?