4-qos in telecommunications

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    EE5302 Network Design and Management 1EE5302 Network Design and Management 2Dr. W Yao, Brunel University

    Introduction

    What is Quality:

    Current definition for quality by the International StandardsOrganization :

    Degree to which a set of inherent characteristics fulf ils requirement

    Quality of service management is an essential function inthe provision and maintenance of a telecommunicationservice

    Features of QoS in telecommunication Measured and expressed on an end-to-end basis

    Service specific

    Different priority for different user sectors

    Level of performance may be different among users within the same usersectors

    Quality requirements are dynamic

    EE5302 Network Design and Management 3Dr. W Yao, Brunel University

    Quality/network performance relationship

    EE5302 Network Design and Management 4Dr. W Yao, Brunel University

    QoS criteria in telecommunication

    billing errors

    waiting lists for provision of service

    wrong number

    time to repair

    poor transmission

    fault incidence

    failure of call completion

    dial tone/post-dialing delay

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    EE5302 Network Design and Management 5Dr. W Yao, Brunel University

    Principal performance parameters

    EE5302 Network Design and Management 6Dr. W Yao, Brunel University

    Performance impairments

    Transmission performance

    the ability to transport information between source and destinationwithout distortion or under loss and is mainly influenced by theperformance of transmission systems

    Call processing performance

    this relates to the ability of a network to accept and interpret routinginformation from the customer and establish a connection to the

    required destination within prescribed response time

    Availability performance

    the proportion of time for which satisfactory service is given

    EE5302 Network Design and Management 7Dr. W Yao, Brunel University

    Transmission Plan

    a set of network design guidelines recommended by ITU-T toensure that end-to-end transmission is stable and acceptable tousers

    including

    overall signal strength at various point in the connections

    control of signal loss and electrical stability of the connection limits on acceptable signal propagation time

    limit on acceptable noise disturbance

    control of sidetone and echo

    limits on acceptable signal distortion, crosstalk and interference

    EE5302 Network Design and Management 8Dr. W Yao, Brunel University

    Transmission Loss

    is the ratio of the input power to output power expressed in dB

    it comprises of

    the loss in translating sound into electrical input -- the Send LoudnessRating (SLR)

    the loss across the network

    the loss incurred at receiver -- the Receive Loudness Rating (RLR)

    The overall loss between the customers -- Overall Loudness Rating(OLR)

    OLR=SLR+Network Loss+RLR

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    EE5302 Network Design and Management 9Dr. W Yao, Brunel University

    Derivation of overall reference equivalent

    EE5302 Network Design and Management 10Dr. W Yao, Brunel University

    Stability

    Why there is Stability loss

    insufficient loss around the 4-wire loop could result in positive feedbackand the circuit oscillating in an uncontrolled manner

    if the balance of the hybrid transformer that converts the 2-wire to 4-wire is distributed, it will cause a low loss between the 4-wireconnections

    Definition of Stability Loss

    the lowest loss between equi-relative points at a 4-wire interface, fromthe receive to send port, measured at any single frequency in the band

    0-4000Hz

    EE5302 Network Design and Management 11Dr. W Yao, Brunel University

    Echo

    echoes are caused by reflection of the speakers voice back fromthe distance receiving end due to an imperfect line balance at thehybrid that causes part of the signal energy transmitted in onedirection to return in the other

    echo loss: the loss between equi-relative level points at a 4 wire

    interface, from the receive to send ports measured as a weightedquantity in frequency band 300-3400Hz

    the mean value of echo loss presented by national network is notless than (15+n), where n is the number of circuits in the nationalchain

    echo control devices should be incorporated for the one-way delayof echo path exceeds 25ms

    EE5302 Network Design and Management 12Dr. W Yao, Brunel University

    Delay

    Propagation defined as the time taken by a signal applied at theinput of an equipment to reach the output of that equipment

    Excessive delay not only incurs the risk of echo but also impairscommunication

    ITU-T recommends that, maximum one-way delay should not

    exceed 400ms for an international connection The one-way delay for connections originating and terminating in

    the UK is 23 ms

    Connections that are routed within the UK network to, or from, an

    international gateway should not exceed a one-way delay of 12 ms

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    EE5302 Network Design and Management 17Dr. W Yao, Brunel University

    Call Processing Performance

    Those affecting the call processing phase are

    delay to dial tone

    removal of dial tone

    connection establishment delay

    connection establishment failure due to network congestion

    connection establishment failure due to no tone

    misrouting of calls

    incorrect network tones or announcement

    premature release of established connection

    delay to connection release

    connection release failure

    EE5302 Network Design and Management 18Dr. W Yao, Brunel University

    Network Congestion

    a network is of dimension to meet the peak demand, with a smallproportion of calls rejected due to insufficient equipment. Thiscongestion is represented by Grade of Service ()

    = traffic lost/traffic offered= probability of congestion

    Availability

    describe how much of the time a system or network will be availableand operating, measured as the ratio of uptime to total time, aspercentage

    the overall unavailability is influenced by the reliability of equipment,which is measured by Mean Time Between Failure (MTBF), MeanTime to Repair/Replace/Restore (MTTR), Mean Time to Failure(MTTF), and Mean Down Time (MDT)

    EE5302 Network Design and Management 19Dr. W Yao, Brunel University

    ITU-T proposes grouping IP telecommunicationstransactions into 6 unique classes defined according to thedesired performance QoS objective

    Class 0: Real time, highly interactive applications, sensitive to jitter.

    mean delay upper bound is 100ms

    delay variance is less than 50 ms

    packet loss is less than 10-3

    application example: Voice, Video Teleconference

    Class 1: Real time, interactive applications, sensitive to jitter.

    mean delay upper bound is 400 ms

    delay variance is less than 50 ms

    loss ratio is less than 10 -3

    application: VoIP, Video Teleconference

    EE5302 Network Design and Management 20Dr. W Yao, Brunel University

    Class 2: Highly interactive transaction data

    mean delay upper bound is 100ms

    delay variance is unspecified

    packet loss ration is less than 10-3

    application example including signaling

    Class 3: Interactive transaction data mean delay upper bound is 400ms

    delay variance is unspecified

    loss ratio is less than 10-3

    application example including signaling

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    EE5302 Network Design and Management 21Dr. W Yao, Brunel University

    Class 4: Low loss only application

    mean delay upper bound is 1 s

    delay variance is unspecified

    loss ratio is less than 10-3

    application example including short transactions, bulk data, videostreaming

    Class 5: Unspecified application with unspecified meandelay, delay variance and loss ratio

    application example including traditional applications of default IP

    network

    EE5302 Network Design and Management 22Dr. W Yao, Brunel University

    Task1: Specify the Service for which QoS needs to bemeasured

    the real-time services as voice and video

    the non-real-time as email, web browsing, streaming

    Task2: Define end users transaction

    measure the QoS parameters

    Task3: Define QoS parameters

    define the accessibility, continuity and fulfillment parametersimpacting the quality of the specified transaction

    Task4: Decide on measurement approach

    active measurement

    passive measurement

    EE5302 Network Design and Management 23Dr. W Yao, Brunel University

    Task5: Sampling plan and data collection

    involves many activities including the desired confidence level andaccuracy and validity of the collected data

    Task6: Trend analysis

    Task7: Set thresholds

    set the threshold against which the QoS parameters need to becontrolled

    Task8: Detect, diagnose and resolve