4 Tough Hospitality Interview Questions and Quick Tips on How to Answer Them!

Welcome to Eton College

Noted for its excellence in training and student outcome, Eton College Canada is a specialist in Business Management, Tourism Management, Hospitality Management, Flight Attendant Preparation and Communication training for students seeking professional careers and/or advanced education in these areas. Many of Eton’s graduates have successfully transitioned into steady careers with top employer brands in Tourism, Hospitality and Business in Canada and abroad. Our graduates are also eligible to transfer their credits earned at Eton to reputable universities in Canada and around the world (Hawaii Pacific University, Blue Mountains School in Australia, and Glion Institute in Switzerland).

Located in the beautiful city of Vancouver, British Columbia, Eton College offers a one-of-a-kind educational experience for both local and international students seeking quality education in a fun and nurturing learning environment.

Eton College’s accreditation with The Private Career Training Institutions Agency (PCTIA) of BC and its EQA (Education Quality Assurance) designation by the Province of BC make it a choice post-secondary institution for career and academic studies. This highly regarded recognition and government seal of approval is proof of Eton College’s high quality of education, consumer protection standards and assurance to learners of the calibre of education they will receive here.

A Word from Our Director

After more than 10 years of providing education here in Vancouver, wecontinue to take great pride in our commitment to provide qualityeducation coupled with outstanding student care and a nurturing andrespectful multi-cultural learning environment. The team at Eton Collegeconsists of a highly qualified faculty and dedicated staff with a welcomingattitude. We are fully dedicated to helping you achieve success in youracademic and career goals.- Nicole Beaulieu, MEd, Director of Operations

Hospitality Management Programs

At Eton College, we have developed Hospitality Management programs to equip students with a wide range of specialized and complementary skills that are highly sought after by hospitality industry employers. We also provide strong career support for students, in helping them to craft the “perfect” resume, and prepare them for job interviews. We are a career college after all, and we operate with the full awareness that our measure of success is based on your success!

Our students have found work with airlines, airports, travel and tour companies, transportation companies, tourist and visitor information centres, event planning and trade show companies, hotels, motels, resorts, cruise ships and more.

Business Administration Major in Hospitality Management - Diploma ProgramThis program is designed to develop students’ understanding of various aspects of business and commerce with a focus on the hospitality industry. This is the perfect program for students who wish to pursue higher education in Hospitality Management.

Hospitality Management and Flight Attendant Preparation - Diploma ProgramHaving a tough time deciding between working on land, at sea, or in the air? Then, this is the right program for you. It prepares students for a wide range of careers in the Hospitality and Airline industries. Graduates are equipped with the necessary knowledge, skills and abilities to start their careers in a hotel environment and move smoothly into a position with airlines or cruise ships.

The Famous: “Tell me about yourself”Suggested Answer: “I have a solid education related to hospitality, (example: I graduated from Eton College with a Business Administration Major in Hospitality Management Diploma), and I have work experience (example: my practicum experience at the ABC Hotel in the Housekeeping Department). Perhaps more importantly for this position, I am customerfocused, detail oriented, self-motivated to learn, and eager to take on new responsibilities.Beyond my cognitive capacity to understand my responsibilities and perform the job well, I can effectively address customer needs, work well within a team and can be trusted to also be productive when I work independently.” Be sure to provide examples.

The Tricky: “Which area or department of the hotel appeals to you?”Suggested Answer: “I have a general understanding of the various departments and I am willing to learn. I understand the idea of learning from the ground up so I am prepared to tackle any position. I can bring, to any department, transferable skills and expertise from my previous work experience and training. This will help me to learn fast and meet your expectations in any area/department.”

The Awkward: “What are your salary expectations?”Suggested Answer: Be sure to do your research first! “My research indicates that positions similar to this one pay in the range of $ to $$$ in our city, for workers with my background.I am ready to accept fair compensation, based on my credentials and experience, that meets this salary range”.

The Magic: “Why should we hire you?”Suggested Answer: “I am confident that I have the right attributes to excel at my work, increase customer satisfaction, enhance customer loyalty and be an asset to your company.I am conscientious, cooperative, receptive to learning, adapt well to change, and energetic.”

Call 604 677 ETON (3866) Today!

T 604 677 ETON (3866) F 604 436 5592etoncollege.ca info@etoncollege.ca706 – 333 Terminal Avenue Vancouver, BC V6A 4C1