4 ways to attract international customers

[email protected] @LiveTilesUI www.livetiles.nyc

4WaystoAttractInternationalCustomers

ChrisWen

[email protected] @LiveTilesUI www.livetiles.nyc 1

[email protected] @LiveTilesUI www.livetiles.nyc [email protected] @LiveTilesUI www.livetiles.nyc

Reducethelanguageandculture barrier

Goodbusinesstranscends linguisticboundaries,andcustomerservice comesinmanytongues.Help your internationalcustomersfeelwelcomebyspeakingtheirlanguage.Hiresalesassociatesfluentorconversantinmorethan onelanguage,andwhohavesensitivitytowardsothercultures.Postsignsinatleastasmanylanguages.Ifyouexpecttravelersfromcertaincountriesthat

are celebratingcertainholidays,decorateyourstoreinrecognitionoftheholiday.Accommodatingtravelers’homecultureshelps

themfeelateaseinyourstore,andthey’llrewardyouwiththeirbusiness.

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Offerdiscountsorpromotionstointernational

passportholdersWhat’ssomethingalltravelersneedtoflyinternationally?Their

passport.Ensureyoutargettherightaudiencebyofferingdiscountsorpromotionstoholdersofcertainpassports.Allowphotocopies (perhapswithasecondID)becausesome travelers

prefernottobringtheirpassportoutside thehotel.Considerotherincentives,liketaxiservicetoandfromtheirhotel.Makesurethewordgetsout;advertiseyourpromotionsthrough thehotel,or

with internetbrowserandmobileadstargetedfor theirregionandlanguage.

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Offertax-free shoppingforinternationalcustomers

Lowerpricesfurtherforinternationalcustomersbyreimbursingthesalestaxfortheirpurchases.Ofcourse,determineforyourselfwhethertheincreasedsalesandturnoverareworththereducedmarginoneachgood;factorintheintangiblegainingoodwill

amongtravelers.TheUnitedStatesdoesn’thaveafederalsalestax– it’slefttothediscretionofindividualstates(Delawaredoesn’thaveasalestaxexceptoncertainproducts,forexample).Checkwith the statetaxationauthority foryourretaillocationtobetter

adviseinternationalcustomersofreimbursementoptions,if available.

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Removethecurrencyexchangebarrier

It’sriskytocarrylargesumsofcash– that’strueacrosscultures.Manycustomersprefertopaywithcreditcards,butspendtimecalculatingexchangeratessotheydon’tgooverbudget.Speedupthecheckout linesandremovetheambiguitybyoffering dynamiccurrencyconversion,aservicethatenablestransactionstobe

convertedtotravelers’ homecurrencyatthetimeofsale.(Intheinterestoftransparency,youshould advisethemthisserviceusuallycarries afee.)InternationalcustomersintheUnitedStates spendonaverage about $4,400 eachduringtheir trip;transparencyandtheconvenientoption ofpayingintheir

home currencybuildstrustwith internationalcustomers;they’llbehappierdoingbusinesswithyouandmightevenspreadtheword.

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LiveTiles isaglobaltechnologycompanyheadquarteredin

TimesSquare,NewYork,andMelbourne,Australia.Weoffer

modern,userexperience-focusedtechnologysolutionstothe

enterprise,educationandSMBmarketsandareanaward-

winning MicrosoftPartner.Oursolutions includeLiveTiles

DesignforSharePointandOffice365,LiveTiles Build, LiveTiles

PushNotificationsAppandLiveTilesMosaicforOffice365

Education.

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ABOUTUS

Ourcustomersrepresentadiverserangeofglobalsectorsandarespread

throughouttheUnitedStates,UnitedKingdom,AsiaPacificandLatin

America.Sincebeinglaunched asastandaloneproducts companyin2014,

LiveTiles solutions havebeendeployed forsomeoftheworld’smosticonic

brandsacrosstheRetail,Manufacturing,FinanceandEducationindustries.

Wearealsoveryproud tohavemanyleadingMicrosoftservice providersas

membersofourLiveTiles PartnerProgramglobally.

Contactusat [email protected] orforgeneralsales

enquiries [email protected]


HEADQUARTERSNEWYORKCITYUNITEDSTATES11TimesSquare,Level15NewYork,10036+16463296640

SYDNEYAUSTRALIALevel5,137-139BathurstStreet,SydneyNSW2000

MELBOURNEAUSTRALIALevel6,60CityRoad,Southbank, VICAustralia3006

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CONTACTUS

[email protected]

Stockticker: LVT


THANKYOU

Organizescatteredbusiness applications anddesignbeautifuldashboards andsitesonMicrosoftSharePoint,

Office365andAzure.Giveteamsthefreedomtospend timecollaborating,notcoding.

4 ways to attract international customers

Technology