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Topic Pg

Physician Playbooks Tips and Helpful Information….…………….. 2-3 Information for providers on playbooks/workbooks.

Updates, Tid-Bits and Reminders………………………………..…..... 4-7

Non Formulary Medications & Documenting Medication Samples

Pain Assessment Update

‘Charges’ icon for Providers

Assigning Messages in Message Center

Retinal Scan Update

NeHII Update – participating facilities & more!

Patient Portal Reminders and Update……………………………..... 8

MPC Form Update & Order Information……………………..…….... 9

MPC ROI Form Updated and message from Cindy Parr

MPC Consent to Treatment form updated

MPC Support Training Schedule & Contact Information…..…...… 10

HBC Support Training Schedule & Contact Information……..…... 11

Ambulatory Clinic Contact Information………………….……..….. 12

Word Search Fun – win a prize! …………………………………….… 13

Recipe Cravings – Last Month Puzzle Answer Key……….…….… 14

402-354-6690 MPC Support- option 4

HBC Informatics - option 5

Clinic Support Newsletter March 2016

The Methodist EMR website has training

materials, videos, updates and important

resources for all clinic staff!

www.methodistemr.com

mhsintranet link: Desktop link: Select from sections/links at top:

“The only good luck many great

men ever had was being born with

the ability and determination

to overcome bad luck.”

~ Channing Pollock

AMBULATORY CLINIC SERVICES

2

Physician Playbooks Tips and Helpful Information

The Physician Playbooks (also called the Workflow Pages) is new functionality that will change the way providers view

PowerChart. It is the direction Cerner is going to increase the use and ease of the electronic medical record. We have

implemented it with Internal Medicine, Orthopedics, Cardiology, Vascular, Infectious Disease, Pediatrics, Family Medicine

and the Hospitalists.

Visit the Methodist EMR Website for more information on playbooks including training videos.

Specialty Playbooks offer providers:

Customizable workflow components for each specialty.

Improved efficiency and provide better data density.

Ability for providers to stay on the same page.

Quick orders & more.

Dynamic Documentation:

Providers can create Dynamic Documentation notes directly from the Summary Page.

Providers can choose to use Dynamic Documentation, PowerNote or Transcription to complete their office dictation.

Diabetic Foot exams using Dynamic Documentation will NOT satisfy Health Maintenance, this requirement will need to

be manually satisfied. Providers who have used PowerNotes to satisfy Diabetic Foot exams in Health Maintenance

can still use these PowerNotes if preferred.

How to set Dynamic Documentation as the ‘Default Document Editor’:

Setting Dynamic Documentation as the default document editor will automatically open the note when the provider clicks

on ‘Note Not Started’ from their Ambulatory Organizer or the “+” sign next to the Documents tab:

When on the ‘Documents’ tab, click on ‘View’ in the task bar and choose ‘Customize…’:

Change the Default documentation editor to Dynamic Documentation:

Click OK.

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Physician Playbooks Tips and Helpful Information (cont.)

Creating Auto Text in Dynamic Documentation:

Within some sections of Dynamic Documentation, providers may create Auto Texts that will help them complete their office

notes quicker and easier.

Within the dynamic documentation note section, click the “Manage AutoText” button:

The following box appears; to create a new Auto Text,

left click the ‘New Phrase’ button:

Create an Abbreviation: and a Description for the new AutoText.

Then click the button to add the full text.

Now add your text, format it any way you want and then click ‘OK’.

Save and close box.

Dragon Commands in Dynamic Documentation:

Commands can be created within Dragon that will help providers complete their office notes quicker and easier.

Open ‘Add New Command’ dialog box on the DragonBar and click Tools > Add New Command.

1. Type the name of the command in the MyCommand Name field

(this will be the word or words you will use to initiate the command).

2. In the Description section, place a description of your command.

(When searching for commands later, you can use this to identify the

correct command).

3. In the Content section, dictate the text and/or graphics of your

choice into your command.

4. Check the Plain Text box (this will make the command contents the

same font style and size as the text preceding it in the document).

5. When finished, click Save.

Tip: always begin your auto text with a

symbol to make searching easier when completed. Example: a closed bracket ‘]’.

Contact Clinic Support at 354-6690 with any questions.

MPC Support- option 4 HBC Informatics - option 5

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Updates, Tid-Bits, and Reminders

Non Formulary Medications:

Non formulary medication orders titled NF (In Office) are available in PowerChart. These have no charges associated with

the ‘order’ and should be used when:

A medication is being given to the patient (in office) and is not available in PowerChart (e.g. new medication).

Any ‘in office medication’ sample given to patient during their appointment.

All other samples should be documented as a home med and use the sample section (see ‘Documenting

Medication Samples Given to Patients’ below).

To locate the NF orders in PowerChart change the Type to Clinic Meds Admin in Office and Search: NF

NOTE: If a medication is not in PowerChart and the new NF (In Office) order was used, please contact Cerner Support at

402-354-6690 (MPC Support-option 4 or Informatics-option 5) so we can request to have the new medication built in

PowerChart for future use.

Documenting Medication Samples Given to Patients:

When giving patients samples of medications that are available in PowerChart, please document these on the patient’s

medication list. They should be documented by history by selecting the button within the patient’s

Medication List.

Once the appropriate medication and dose have been selected, please indicate how many samples were given to the

patient by using the “Samples” field.

The medication now displays like this on the patient’s medication list:

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Updates, Tid-Bits, and Reminders (cont.)

Pain Assessment Update – HBC Clinics only:

The Pain Assessment ad-hoc form has been updated with additional fields to assist in capturing pain. This can be found in

the Pain Assessment Section on the Patient Check-in.

Updates:

"Other" has been added to (a) Primary Pain Laterality, (b) Associated Sign/Symptoms, (c) Description, and

(d) Aggravation Factors

"Comments" free text box

“Tooth" and "Gums" added to "Primary

Pain Location"

“Chewing" and "Swallowing" added to

"Associated Sign/Symptom"

"Pressure" added to "Aggravated Factors"

HealtheRegistries/HealtheCare Update for Health Coaches:

HealtheCare is under the same platform (HealtheIntent) as HealtheRegistries. However, it is a separate tool. Some

information is fed into it from Health Maintenance, and some info feeds into it from HealtheRegistries. But the main function

is for Health Coaches to utilize it for creating new cases, managing those cases for higher quality of care, and more control

over the entire process so that patients do not “fall off the radar”.

Go live for this new process is set for April-May in MPC clinics. Along with the workflow view changes,

the Health Coaches will also have 3 additional buttons added to their toolbar:

My Case List

Health Coach Organizer

Readmission Worklist

‘Charges’ icon for Providers Update:

A new Charges icon has been added to all provider positions. This icon will allow providers to view charges that

were applied to a specific date of service (e.g. level of care charge). Only charges for that date of service will display, be

sure to select correct encounter/fin# when searching for a patient, or backdate schedule to date of service and click

patient name to open the chart on the appropriate encounter/fin#.

For more information and/or customizing buttons on the toolbar or the columns within the ‘Charges’ application contact

Cerner Support at 402-354-6690 (MPC Support-option 4 or Informatics-option 5).

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Updates, Tid-Bits, and Reminders (cont.)

Assigning Messages in Message Center:

When clinic staff works out of pools, there is a way to ‘assign’ an item and put the staff members name in the ‘Assigned’

column. This can be helpful if there is a message that someone specific needs to work, wants to be aware of/follow or be in

charge of when working out of pools.

Retinal Scan Update:

The order for a retinal scan is available in Cerner (92285). The order was previously in the system as ‘Eye Photography’. The

results are scanned to the new document type called ‘Retinal Scan’.

EMR Document List Project 2016 Update:

The HIM departments at Methodist Hospital and Methodist Physicians Clinics are currently going through all document types

on the EMR document list, editing definitions, discontinuing document types and/or adding new document types as

necessary in an effort to make documentation more consistent between all facilities. Please have patience as we work

through this process. We will continue to send out notifications in this newsletter and to clinic management as updates are

made.

New Document types/Updates coming soon:

Cologuard Result - Fecal screening test for colon cancer replacing colonoscopy, done every 3 years.

Hearing Screening – Hearing screening tests (no longer scanned to ‘Diagnostic Test’)

DEXA Report to DXA Report – the order name and document type will be renamed to DXA to match the national

standardized naming convention for the bone density scan.

Document Types Soon to be Discontinued/No longer Used:

Graded Exercise Test – Scan to Stress Echocardiogram instead.

Diagnostic Procedure Note – Colonoscopies and other results should be scanned to their specific result document

types.

Core Measure Indicator Inquiry – not used

Clinic Nurse Documentation – clinic staff should use other document types such as their departmental ‘Chart’ note for

documentation.

Stop Service Letter – no longer scan stop service letters or termination requests into PowerChart. This documentation is

sent to: Mary Lentfer Facility R 8601 Building MPC Administration.

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Updates, Tid-Bits, and Reminders (cont.)

NeHII Update

Below is a list of current participating facilities which send data to NeHII. The facilities below send lab, radiology,

and transcription reports unless otherwise noted.

Implemented Facilities and Clinics as of January 2016

Avera Hospitals

Avera St. Anthony's O'Neill, NE SAH January-13 (no transcription)

Avera Creighton Creighton, NE ACH January-13 (no transcription)

Beatrice Community Hospital & Health Center Beatrice, NE BCHHC June-13 (no transcription)

Boys Town National Research Center Omaha, NE BTNRH July-13 (no radiology or transcription)

Chase County Community Hospital Imperial, NE CCCH July-15 (no radiology)

Cass County Health Systems Atlantic, IA CCHS March-13

CHI Hospitals & Clinics

Bergan Mercy Medical Center Omaha, NE AHS March-09

Community Memorial Missouri Valley, IA AHS March-09

Creighton University Medical Center Omaha, NE CUMC May-11 Immanuel Medical Center Omaha, NE AHS March-09

Lakeside Hospital Omaha, NE AHS March-09

Memorial Hospital Schuyler, NE AHS March-09

Mercy Hospital Council Bluffs, IA AHS March-09

Mercy Hospital Corning, IA AHS March-09

Midlands Hospital Papillion, NE AHS March-09

Plainview Plainview, NE AHS September-15

Children’s Hospital and Medical Center Omaha, NE CHMC March-09

Columbus Community Hospital Columbus, NE CCH October-12

Community Hospital McCook, NE CHM September-15

Great Plains Regional Medical Center North Platte, NE GPRMC June-10

Mary Lanning Memorial Hospital Hastings, NE MLMH January-10

Montgomery County Memorial Hospital Red Oak, IA MCMH April-14

Myrtue Medical Center Harlan, IA MMC September-15 (no radiology or transcription)

Nebraska Medicine & Clinics

Nebraska Medical Center Omaha, NE NMC March-09

Bellevue Medical Center Bellevue, NE NMC May-10

Nebraska Methodist Health Systems & Clinics

Nebraska Methodist Hospital Omaha, NE NMHS May-09

Methodist Women's Hospital Omaha, NE NMHS July-10

Jennie Edmundson Council Bluffs, IA NMHS January-15

Nemaha County Hospital Auburn, NE NCH May-15

Regional West Medical Center Scottsbluff, NE RWMC March-12 Sidney Regional Medical Center Sidney, NE SRMC October-12

St. Francis Memorial West Point, NE FCS November - 15 (no radiology or transcription)

York General Health Care Services York, NE YGHCS March-13 (no results starting 6/1/14)

Implementations In Progress

CHI Good Samaritan Kearney, NE GKN

CHI Nebraska Heart Lincoln, NE HLN

CHI St. Elizabeth Lincoln, NE ELN

CHI St. Francis Grand Island, NE FGN

CHI St. Mary's Nebraska City, NE MNN

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Patient Portal Reminders and Update

All ambulatory clinic staff should be involved in promoting the Patient Portal to patients so they sign up and use the portal.

By informing patients of the benefits of the Patient Portal and encouraging them to use it we all help ensure our providers

are meeting the Meaningful Use requirements necessary. Staff may sign up patients in the clinics or have the patient call

MPC Support at 402-354-5410 to register.

Benefits to encourage patients to sign up for the Patient Portal:

Check for their latest lab results Request medication refills

Schedule appointments online (varies by clinic) Send messages to the provider/nurse

Print Immunization records Clinical information

Historical Lab results Medication history

How patients may print records from their Methodist Patient Portal - Click on Health Record (top left corner of screen):

Click on Print (top right corner of screen)

It automatically defaults to print all sections. Unselect/uncheck the sections not wanted, then click Print.

Patient Portal App Available for Apple/Android Devices

Please share with all patients and employees – a new app is available on Apple/Android devices called HealtheLife that

allows access to the Patient Portal on your smartphones, iPads or other electronic devices. Example (Apple):

Patient Name’s

Sign in with your

my.bestcare.org

username and

password

If you have children

or multiple accounts,

this app allows access

to all of them from this

one location.

Great example would

be printing immunizations

for pediatric patients!

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MPC Form Update & Order Information

MPC Authorization for Release of Information:

The updated version of the “MPC Authorization for Release of Information” is now available on the mhsintranet and

www.bestcare.org, and can be ordered through Lawson in English (343855) or in Spanish (344004).

AN IMPORTANT MESSAGE FROM CINDY PARR:

The authorization is now two pages – page 1 is the actual authorization, and page 2 has instructions to help patients (and

staff who may be assisting patients) in completing the authorization. Note that “verbal communication only” and “MHS

employee access” are now listed separately on the authorization. Patients should mark only one box in the “Information

Authorized to Release” section (#4).

Remind the patient that the authorization is valid for 365 days. We will not be reminding them to renew the authorization.

They will need to set up a reminder for themselves and the family member or other person they designate.

If a patient is completing an authorization for “Verbal Communication” designating multiple family members or persons,

please have them complete a separate authorization for each person they want to be able to speak to their physician

about their medical care.

The HIPAA Privacy Officer strongly recommends that you limit patients to only one authorization for one family

member or other person. Multiple authorizations will create a situation where mistakes are more likely to be made with

release of PHI. It will be much easier for clinic staff to keep track of who can and who cannot speak with the

physician if we limit it to one designee.

This type of authorization is not intended to allow them access to the records or obtain copies, but rather it is to

designate who the healthcare team can communicate with regarding the patient.

Should you have any questions, please do not hesitate to contact me.

_________________________________________________________________

Cindy Parr, Medical Records Manager

High Volume Scanning ~ Medical Records ~ Transcription ~ Release of Information

Methodist Physicians Clinic – Regency

Phone 402-354-1435 / Fax 402-354-1544 | Cindy.Parr@nmhs.org

MPC Consent to Treatment Form Updated:

The MPC Consent to Treatment form has been updated and is now available on the mhsintranet and can be ordered

through Lawson in both English (326649) and Spanish (346324). If you have recently ordered the previous version you can

use your current stock, however, please transition to the new forms by June 1st.

Consent to Treatment forms are currently scanned by reception staff during check-in process – these forms also need to be

scanned into PowerChart under ‘Consent Forms’ by clinic scanning staff to become part of the legal medical record.

10

MPC Support - Electronic Medical Records (EMR) / PowerChart

Training Schedule & Guidelines

All end times are Approximate These are the preferred days for each individual training, but trainings can be scheduled on other days as the need arises.

MPC Clinic Position Day of week Start Time

End Time MPC Clinic Training Information MPC Clinic Training contact

Resident/Medical Student Any Varies Varies

Training will be scheduled at the student’s clinic. Trainer will meet the student at the clinic at the pre-scheduled time (see below for further information about resident/student training)

Karen Rau @ 402-354-6690 option 4

or Karen.Rau@nmhs.org

Physical Therapist Coders/Admin Secretary Tuesday 10:00a 12:00p PowerChart training

HealthCoach Tuesday 8:30a 3:00p PowerChart training – Rhonda Rowley does additional training as well

Receptionist Varies Varies Varies PowerChart Training for the receptionist will be incorporated with Revenue Cycle training and will be scheduled with that.

MA/Nurse Thursday 8:30a 3:30p PowerChart training - (1 hour break for lunch)

Medical Record Request (MRR) Trainings are done on site or in MPC training room depending on staff and clinic requirements.

Training on printing legal copies of patient information.

Medical Records and/or scanning Training New employees or refresher scanning training.

Provider Varies 8:30a 4:00p

PowerChart training will be done at our location in the morning. Trainer and provider will go to provider location in the afternoon for Dragon training and provider follow up.

Provider Dragon Training See Misc. Information

NOTE: When requesting provider Cerner & Network sign-ons, check the Dragon section and add LAA/Computer # so IT will know to set up the provider for Dragon.

General Training information for MPC Clinic Managers:

When a request for training is received, a “Training Request form” will be sent to the manager. This form will contain the information needed by MPC Support to set up the user for PowerChart. Once a training date and time are arranged, a Microsoft Outlook meeting request will be e-mailed to you and each trainee, indicating the training time, location, training information, etc. The trainer assigned may be contacting you to obtain necessary information for training set up & materials.

Please request Cerner & Network sign-ons for new employees in advance. NOTE: It is extremely important that you do not give the Trainee this information prior to him/her being properly trained on how to navigate our patients’ medical records. Karen Rau will request sign ons for all Providers, Midlevels, Residents and students. Clinic managers will request sign ons for other staff.

Reminder: Include the Pools and Proxy information under the appropriate sections of the Sign On request form so they have access to what they need in message center.

TRANSFER Employees: To make sure employees who transfer from one department to another are set up and/or trained properly be sure to fill out the ‘User Information Section’ and mark this area appropriately.

Resident/Student Training: Send request for training to Karen Rau. She will request sign-ons. Training will be scheduled for the first day of rotation whenever possible. MPC Support staff will meet the trainee onsite and do an approximate 30-45 minute training.

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HBC Support – Electronic Medical Records (EMR) Training Guidelines

General Training Information for HBC Clinic Managers: ALL HBC Training classes are scheduled based on employee need and arranged with the appropriate Human Resources Recruiter. New nurse or medical assistant or Receptionist complete the IT Service Desk/Request Sign-on to network system E-form found on the NMHS Intranet. New provider contact is Venia Yanes @402-354-4286 TRANSFER Employees: To ensure employees who transfer from one department to HBC receive proper training; notify the Cerner Helpline as soon as possible. Provide the

full name of the staff member, start date in the clinic, and where they are transferring from. Their Cerner profile may need to setup properly to be functional in your clinic. Support will be available for the first day in the clinic if needed and scheduled in advance for new or transferred employees. NOTE: It is extremely important that you do not give the Trainee Network and Cerner User names & passwords prior to him/her being properly trained on how to navigate

our patients’ medical records.

HBC Clinic Position

HBC Clinic Training Contract HBC Clinic Training Information

Physician/APRN/PA Venia Yanes

Venia.Yanes@nmhs.org or 402-354-4286 Cerner Training will last approximately 2 to 3 hours

Resident/All Provider Students Venia Yanes

Venia.Yanes@nmhs.org or 402-354-4286 Cerner Training will last approximately 2 to 3 hours

Nurse/Nurse Navigator Heather Christensen 402-354-8833

Heather.Christensen@nmhs.org Jess Bruner 402-354-354-2290 Jess.Bruner@nmhs.org Cerner Training will be scheduled for 4 hours

Medical Assistant Adrienne Pitzl 402-354-8398 Adrienne.Pitzl@nmhs.org Cerner Training will be scheduled for 3 hours

Physical Therapist Heather Christensen 402-354-8833

Heather.Christensen@nmhs.org Jess Bruner 402-354-354-2290 Jess.Bruner@nmhs.org Cerner Training will be scheduled for 4 hours

Respiratory Therapists Andrew Skarka

Andrew.Skarka@nmhs.org Cerner Training will be scheduled for 4 hours

Receptionist Contact HR Recruiter for new employee Cerner Training will be scheduled for 3 hours

Revenue Cycle Training Jen Timmerman 402-354-8550 Jennifer.Timmerman@nmhs.org Cerner Schedule Book Training for 5 days

Message Center Training Rene Mahood

Rene.Mahood@nmhs.org 402-354-2309 Included with Cerner Training for provider training

Provider Only Dragon Training www.methodistemr.com

For Dragon Training, please complete the Dragon Training Registration e-form found on the NMHS Intranet under the Cerner News Section or www.methodistemr.com link. Dragon Training for providers will be at Clinical Informatics Training Room. Please allow at least 2 hours for Dragon Training.

Medical Record Request (MRR) Sarah Loparco /Rene Mahood

Sarah.Loparco@nmhs.org 402-354-3839 Rene.Mahood@nmhs.org 402-354-2309 Training on printing legal copies of patient information from Cerner.

Medical Records and/or Scanning Training

Sarah Loparco/Rene Mahood Sarah.Loparco@nmhs.org 402-354-3839 Rene.Mahood@nmhs.org 402-354-2309 New employees or refresher scanning training into Cerner.

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Ambulatory Clinic Contact Information

Clinical Informatics Team: Clinical Informatics Coordinators are available 24 hours

a day, 7 days a week.

Ph: 402-354-6690 – opt 5 Fax: 402-354-7910 Email: RESDLClinicalInformatics@nmhs.org

HBC Cancel Encounter requests or reporting multiple MRN#’s

Mary Jo Ziskey Phone: 402-354-3435 Email: Mary.Ziskey@nmhs.org

HBC Clinic Scanning Questions

Jordan Ickler Ph: 402-354-8792 Email: Jordan.Ickler@nmhs.org

HIM Department Ph: 402-354-4660

HBC Transcription Department Phone: 712-396-7062 Fax: 712-396-4202 HBC/Methodist/Women’s ROI Department

Phone: 402-354-4657 or 402-354-4658 Fax: 402-354-8790

Methodist Imaging Department

Phone: 402-354-7908 Fax: 402-354-3595

Jennie Edmundson Hospital ROI Department Phone: 712-396-7248 Fax: 712-396-7773

MPC Support Team: The Methodist Physician Clinic (MPC) Support Team is available Monday – Friday from 8:00 a.m. to 5:00 p.m. and 6 p.m. to 10 p.m. on-call service. On-call

service is also provided from 8a.m.-6p.m. Saturdays and 12 to 6 p.m. on Sundays.

Ph: 402-354-6690 – opt 4 Fax: 402-354-5490 Email: MPCSupport@nmhs.org

MPC Support Team Supervisor

Josh Harper Phone: 402-354-6329 Fax: 402-354-5490

Email: Joshua.Harper@nmhs.org

MPC Cancel Encounter requests or reporting multiple MRN#’s

Phone: 402-354-1427 Email: MPC.MRN-EncounterCombine@nmhs.org

MPC Clinic Scheduling Maintenance Requests Fax: 402-354-6355

Melinda Van Eaton Ph: 402-354-4964 Email: Melinda.VanEaton@nmhs.org

Alyssa McGuire Ph: 402-354-5639 Email: Alyssa.McGuire@nmhs.org

MPC Clinic Scanning Questions/Ambulatory Clinic Support Newsletter

Cindy Johanson Phone: 402-354-5636 Fax: 402-354-6355

Email: Cindy.Johanson@nmhs.org

MPC Medical Records:

Cindy Parr, Medical Records Manager Phone: 402-354-1435

Email: Cindy.Parr@nmhs.org

MPC ROI Department Phone: 402-354-1494 Fax: 402-354-1350

Email: RESDLMPCReleaseOfInformation@nmhs.org

MPC Transcription Department Phone: 402-354-1436 Fax: 402-354-1544

Cerner Support Line: Support for all Methodist hospital and ambulatory clinic staff, choosing from available options direct staff to appropriate support teams.

Phone: 402-354-6690 - option 4 for MPC Support or option 5 for HBC Informatics

Deceased Patients - RESDLMPCDeceasedPatientNotification@nmhs.org Meaningful Use - Clinic Compliance MPC - Josh Harper Phone: 402-354-6329 Email: Joshua.Harper@nmhs.org

Stop Service - Phone: 402-354-6350 HBC – Marie Kozel Phone: 402-354-4404 Email: Marie.Kozel@nmhs.org

RCT Training Department – Revenue Cycle Training Support team Phone: 402-354-8550 Fax: 402-354-5640 Email: RCTInbox@nmhs.og

IT Service Desk - Dictaphone, Dragon, computer performance or office equipment issues, etc. Phone: 402-354-2280

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Ambulatory Clinic Newsletter Puzzle

Fax completed puzzle to 402-354-6355 ‘Attention Cindy’.

Entries must be received by April 8th to be entered into the drawing for next month’s gift cards!

The Winners and the answers will be posted in the next newsletter!

Name: ___________________________________________________ Facility/Dept: __________________________________ Phone/Contact #: ____________________________

1 ‘The only good luck many great men ever had was being born with the ability and ___________________________to overcome bad luck.”

2 The Physician Playbooks (also called the Workflow Pages) is new functionality that will change the way _____________________ view PowerChart.

3 Within some sections of Dynamic Documentation, providers may create Auto Texts that will help them complete their ____________________ notes quicker and easier.

4 Non formulary medication ________________titled NF (In Office) are available in PowerChart.

5 An example of when Non formulary medications should be used: Any ‘in office medication’ sample given to patient during their _______________________________.

6 When giving patients samples of medications that are available in PowerChart, please document these on the patient’s medication list. They should be documented by

______________________ by selecting the button within the patient’s Medication List.

7 The Pain _______________________________ ad-hoc form has been updated with additional fields to assist in capturing pain.

8 A new ‘Charges’ icon has been added to all provider positions. This icon will allow providers to view _____________________ that were applied to a specific date of service (e.g. level of care charge).

9 When clinic staff works out of ___________________, there is a way to ‘assign’ an item and put the staff members name in the ‘Assigned’ column.

10 The order for a retinal scan is available in Cerner (92285). The order was previously in the system as ‘Eye Photography’. The results are scanned to the new document type called ‘_________________ scan’.

11 All ambulatory clinic staff should be involved in promoting the ______________________ Portal to patients so they sign up and use the portal.

12 Patients can print records from their Methodist Patient Portal - Great example would be printing ______________________________ for pediatric patients!

13 The updated version of the “MPC Authorization for Release of _______________________” is now available on the mhsintranet and www.bestcare.org, and can be ordered through Lawson in English (343855) or in Spanish (344004).

14 Page 12 of the newsletter has ambulatory clinic __________________________ information for clinics such as reporting deceased patients, lifting stop service, training/support lines, scanning questions and more!

14

Last month answer key:

CONGRATULATIONS to the following winners of last month’s puzzle competition! The winners were drawn randomly by MPC Support staff:

1st Place ($10 – Jimmy Johns) – Clara Thomas, Regency, ROI Department

2nd Place ($5 – Petsmart) – Lori Dawson – HealthWest, Orthopedics

3rd Place ($5 – Wheatfield’s) – Justine Phillips, Midwest Surgical Hospital, Physical Therapy

Last month we received entries from: Council Bluffs Admin, Family Practice, Heart Care Center, OB/Gyn, & Pediatrics; Glenwood Family

Medicine; HealthWest Internal Medicine, Orthopedics & Pediatrics; Indian Hills Internal Medicine & OB/Gyn; Louisville Family Practice; MECC Behavioral

Health, Gyn/Onc & Rad/Onc; Midwest Surgical Hospital Physical Therapy; and Regency Family Practice, Medical Records & Pediatrics.

Cinnamon Coffee Cake – submitted by Cindy Johanson, MPC Support

Ingredients: 1 (18.25 ounce) package of yellow cake mix 1 (3.4 ounce) package instant vanilla pudding mix 1 (3.4 ounce) package instant butterscotch pudding mix 4 eggs 1 cup water 1 cup vegetable oil 1 cup packed brown sugar 1 tablespoon ground cinnamon 1 cup chopped walnuts

1. Preheat oven to 350 degrees. Grease a 9x13 inch baking pan or a 10 inch Bundt cake pan.

2. In a medium bowl, stir together the cake mix, vanilla and butterscotch pudding mix. Add the egg, oil and water. Mix until well blended. In another bowl, stir together the brown sugar, cinnamon and nuts. Pour half of the batter into the pan and spread evenly. Sprinkle with half of the nut mixture. Cover with the rest of the batter and sprinkle with the rest of the nut mixture.

3. Bake for 20 minutes in the preheated oven, then turn oven down to 345 degrees and bake for an additional 35-40 minutes.

‘Recipe Cravings’ – Email, fax or interoffice your favorite recipe to be

published in a future Ambulatory Support Newsletter! Depending on submissions

and space available, we will include as many as possible in each issue.

Send recipe submissions to: Email: Cindy.Johanson@nmhs.org Fax: 402-354-6355