4/23/2015 department of computer science and communications technology phd student: bazil stanley...

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Department of Computer Scienceand Communications Technology

PhD Student: Bazil Stanley SolomonSupervisor: Professor Rachel HarrisonSecond Supervisor: Professor David Duce

Methodologies for Social Media for Collaborative Work

SMCWIntroduction

Twitter, Wikipedia and Facebook have millions of international users. Self-motivation to interact and collaborate using:

emergent requirementssocial relationships

are of interest to researchers and business.

HOW CAN WE USE SM FOR COLLABORATIVE WORK?

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SMCWPresentation Contents

1. Introduction2. Contents3. Hypotheses4. Research Questions5. Our Proposals6. Collaborative Work versus Collaborative Work Definitions7. General Collaborative Work Purposes8. CSCW and Groupware9. The SMCW Categorisation10. Requirements Engineering for SMCW11. Collaborative Work and SMCW Requirements12. Collaborative Work and SMCW Requirements continued13. The established fields of CSCW14. The established field of Sociotechnical Systems15. SMCW e.g. 116. SMCW e.g. 217. SMCW e.g. 318. Our Research Methodology19. Methodologies for using SMCW20. Methods for using SMCW continued21. Future Research22. Conclusion

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Hypotheses

There are specific types of SM:

which are better than others for collaborative work.

functions which are best suited to particular types of collaborative work.

searches which are more effective than others for collaborative work.

interactions which are better than others for collaborative work.

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Research Questions

Can we develop:

1. A TAXONOMY FOR SMCW?

1.1. TAXONOMIES FOR SMCW FUNCTIONS, SEARCHES AND INTERACTIONS?

2. METHODOLOGY FOR BUILDING, USING, AND ANALYSING SMCW1. USING SOFT SYSTEMS METHODOLOGY, EMPIRICAL

ANALYSES, ETC?

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Our ProposalsThis paper proposes:

A new categorization of Social Media Collaborative Work SMCW

Differentiates between Cooperative versus Collaborative Work

To Develop Social Media for Collaborative Work as a field of research in its own right

Discusses Requirements and Methodologies for the use of SMCW

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Collaborative Work Versus Cooperative Work

Collaborative work (CW) is unstructured Cooperative work

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General Collaborative Work Purposes

These collaborations operate beyond the structured, fixed rules of engagement of cooperative work: the power of collaboration.

Purposes for these collaborative interactions range across social needs for power, money, etc.

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CSCW and Groupware

Collaborative work is different from the cooperative work of CSCW or Groupware

Collaborative work (which may or may not be large-scale) does not suffer from these constraints and encourages a multitude of algorithmic, creative, evolving or emergent work solutions.

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The SMCW Categorisation

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Requirements engineering for SMCW

Requirements engineering within the context of SMCW systems is a considerable challenge in view of the evolution of the relationships between the participating actors and stakeholders.

Rigour and formality would help us to analyse the requirements and understand them better.

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Collaborative Work and SMCW Requirements

Requirements and the Zachman Framework

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Requirements we need to consider

Actors and Stakeholder needs

Social relationships between Actors and Stakeholders

Business and communication requirements

Functions and types of applications

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To model the requirements for SMCW we need to consider specifically :

Actors and Stakeholder needs

Social relationships between Actors and Stakeholders

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The established Fields of CSCW

Computer Supported Cooperative Work offers us an established field for insights and limitations to be overcome

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The established Field of Sociotechnical Systems

Sociotechnical Systems offers the ability to change the way we do collaborative work and solve collaborative problems

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Social Media and Collaborative Work Type e.g. 1

DARPA Red Balloon Challenge and UK Find the Langley Knights e.g. finding objects located over large areas quickly

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Building Systems e.g. Systems developers collaborating around the globe to make open source systems free, e.g. a system where users can scan their grocery purchases on a device in their kitchens and printout a purchase list at the end of the month so in effect a better grocery budget system

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Maintaining systems e.g. Programmers across the world working together to debug critical Healthcare systems

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Our Research Methodology includes:

Surveys will be used to collect data from SMCW users about their CW interactions for analysis and further SMCW development. Previous SM surveys have shown SM such as Email being used more than:

Twitter,

Instant messaging,

Internet Relay Chat Blogs

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Methodologies for the use of SMCW

The positioning of the human being at the centre of SMCW also creates the bridge between the social and technical aspects.

Are there Methods for CSCW use that can be used for SMCW usage?

We also wish to pursue SMCW systems data analysis and validation within the context of well-established qualitative methodologies from the business and social sciences

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Methods for using SMCW continued

Computer Supported Cooperative Work may offer us a method that we can develop further

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Future Research

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Conclusion

SMCW is here to stay

Follow us on Twitter @BazilSolomon

Add us on Facebook

Checkout our websitehttps://sites.google.com/a/brookes.ac.uk/bazilsolomon-social-media-research/

Email [email protected]

[email protected]

Thank You

4/23/2015 department of computer science and communications technology phd student: bazil stanley...

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