Team Infinity

Brad Hekman, Max Wilkinson, Patrick Wilson

Speak your mind

Problem

Problem:● Giving feedback == friction● Who?● How?● Why?

MVP customer is…● UMich student - regularly gives feedback● Impatient● Opinionated ● Empathetic

Customer

Steve is dealing with a broken printer...

Scenario

Solution: “Observe”

● You send us feedback● We deliver it with context

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Scenario

Your feedback has been sent!

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This printer is on fire.

OpinionatedProvides way to convey opinion

ImpatientRequires

minimal effort

EmpatheticEnables the

student to solve the problem for

everyone

Questions? Thoughts?

Thank You

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