46th Annual Conference Brochure 

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Hello LeadingAge Missouri members and supporters. Welcome to your “Be the Voice” conference and exposition!!! As your new executive at my first LeadingAge meeting, I’m awed by the teamwork that produces this gathering of “voices” for Missouri aging services. Thank you for being here. I’ve looked forward to meeting you, to learning alongside and from you and to sharing food, drink, and laughter. If you believe as I do, that association membership value is delivered through education, communication, advocacy, relationship-building and peer recognition, your LeadingAge Missouri Board, staff and colleagues have

staged a stellar conference that nails these value proposition elements. We should all be proud to “Be the Voices” in a field that values and models collaboration. As this brochure reveals, your conference boasts 53 education sessions presented by experts, and permits up to 17 CE hours. Three meals will be served in the Exhibit Hall – including a fun Tuesday night “Dine Around” – guaranteeing time to learn about new and improved products and services offered by Business Partners. The Board and I encourage you to visit the Exhibit Hall often to meet Business Partners who support our collective mission. And don’t forget to introduce yourself to our new ValueFirst representative at his booth. The opening session honors the exemplary service and contributions of long-time national President, Larry Minnix. Larry will share his informed vision for aging services while I will highlight Missouri initiatives that incoming Board Chair, Christine Crouch, and I have been planning. We will also undertake the formal business of our association and recognize member achievements with awards. Finally, supplementing the collegial networking that occurs during breaks and meals, we’ve planned an outing Wednesday night that will literally “bowl” you over! For aging services, the year-ahead portends to be transformational and transitional. The CMS recently proposed significant new rules for long-term care facilities that contract with Medicare and Medicaid. Missouri will consider workforce and reimbursement policies. Voters will elect a new Missouri Governor and U.S. President, and perhaps alter the composition of legislatures. Nothing remains the same in representative government, except change! And I don’t have to remind you that transformational demographic, social and economic challenges for aging services haven’t disappeared. LeadingAge will also experience transformation and transition. We say farewell to Larry Minnix, Paul Ewert and Board members. We will welcome a new National leader, a new Board Chair Christine Crouch, new Board members and me. During this transition, I need your input and feedback more than ever to improve LeadingAge Missouri. Let us honor those passing the batons of leadership by remembering that we meet the challenges of transformation and transition by working together. I look forward to working with you in 2016 to “Be the Voice.” Sincerely,

Bill Bates CEO

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This year’s conference promises to be the best experience yet for professionals in the aging services field!    Who is LeadingAge Missouri?  LeadingAge Missouri is a community of over 150 not‐for‐profit and mission‐driven for profit aging services organizations serving residents and clients through continuing care retirement communities, senior housing, assisted living, nursing homes and home and community based services. Our association represents a strong and undiluted voice for not‐for‐profits and mission driven for‐profit in policy, education and public arenas. We advance policies and promote practices that support, enables and empowers people to live fully as they age.  We are the Premier Organization representing the continuum of aging services in Missouri.  Your Voice on Advocacy Issues for affordable housing, assisted living and nursing homes. Your source for stellar professional development offering unrivaled opportunities for continuing education through cutting‐edge conferences, seminars and workshops.  An extensive network of peers who provide healthy, affordable, and ethical aging services.  The link connecting providers and business partners to improve the quality of aging services.  Visionaries creating the future of aging services of Missouri.  LeadingAge Missouri members include: Nursing Homes Hospital‐based and free standing skilled nursing facilities Continuing Care Retirement Communities Assisted care living facilities Residential homes for the aged Senior housing Home Health  Adult Day Care Hospice Home and Community Based Services and Agencies 

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Three days of a rich exchange of creative and practical ideas to advance your mission  General Sessions Hear engaging and thought provoking presentation from experts and leaders in the field of aging services.  Networking Come together with providers, educators, policy makers and strategic business partners from around the state.  Continuing Education Credits LeadingAge Missouri (TA‐015‐116) is a certified sponsor of professional continuing education with the Missouri Board of Nursing Home Administrators. This program has been approved for 17 CE Hours with a maximum approved 9 PC hours.    OnLine Evaluations Session evaluations will be conducted through Survey Monkey.  In order to receive your CE credits, you must complete the online survey.  The weblink to your survey is in the Omnicare bag that you received at registration.  Your Comfort is Our Concern Meeting rooms are sometimes warmer or cooler than you prefer. We recommend layering for comfort.  Conference dress is business casual. Business attire is recommended for the business lunch and awards representations.  In consideration of attendees with allergies, please limit perfume and cologne.  Special Needs Do you have special needs (i.e. physical, dietary, etc.) that we address to make your participation more enjoyable?  Please locate a LeadingAge Missouri conference volunteer or come to the conference registration table.  LeadingAge Missouri offers education for your entire team  Chief Executive Officers Executive Directors Administrators Chief Financial Officers Housing Professionals Nurse Managers CNA’s Marketing Directors 

Activities Coordinator Human Resources  Trustees Facilities Management Professionals Medical Directors Chaplain Services  

Professionals in Allied Fields   

Three days of a rich exchange of creative and practical ideas to advance your mission  General Sessions Hear engaging and thought provoking presentation from experts and leaders in the field of aging services.  Networking Come together with providers, educators, policy makers and strategic business partners from around the state.  Continuing Education Credits LeadingAge Missouri (TA‐015‐116) is a certified sponsor of professional continuing education with the Missouri Board of Nursing Home Administrators. This program has been approved for 17 CE Hours with a maximum approved 9 PC hours.    OnLine Evaluations Session evaluations will be conducted through Survey Monkey.  In order to receive your CE credits, you must complete the online survey.  The weblink to your survey is in the Omnicare bag that you received at registration.  Your Comfort is Our Concern Meeting rooms are sometimes warmer or cooler than you prefer. We recommend layering for comfort.  Conference dress is business casual. Business attire is recommended for the business lunch and awards representations.  In consideration of attendees with allergies, please limit perfume and cologne.  Special Needs Do you have special needs (i.e. physical, dietary, etc.) that we address to make your participation more enjoyable?  Please locate a LeadingAge Missouri conference volunteer or come to the conference registration table.  LeadingAge Missouri offers education for your entire team  Chief Executive Officers Executive Directors Administrators Chief Financial Officers Housing Professionals Nurse Managers CNA’s Marketing Directors 

Activities Coordinator Human Resources  Trustees Facilities Management Professionals Medical Directors Chaplain Services  

Professionals in Allied Fields   

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THANK YOU TO OUR SPONSORS AND ADVERTISERS

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Saved for Conference at a Glance

Noon-4:00

1:00-4:00

11:00-11:30

11:30-12:30

General Session Dietary CNA Administration Chaplain

2:45-3:00

5:30-7:30

Preconference Workshop, Monday, August 31

Dine Around: Exhibit Hall

Registration Open for Workshop and Exhibitors

Kathryn Wire-Root Cause Analysis Training--Portland & Benton Rooms 3.0 Adm.

Importance of Aging Services Network in

the Developing Managed Care

Environment Michael Scavotto &

Scott GimaMajestic D1.0 Adm.

Reducing Food Waste

Bob KochMajestic B

1.0 PC

Making Your Voice Heard Joan DevineMajestic C

1.0 PC

Ministering to Those with

Dementia & Alzheimers

Rev Jeffery J Scheer

Lindell Room1.0 PC

Annual Conference Tuesday, September 1

3:00-4:00

Keynote Speaker, Larry Minnix-LeadingAge National--Majestic D 1.0 Adm.

Welcome - Introduction of Bill Bates--Majestic D

Break

Price Memorial Reborn-Susan Bruker, Diane

Meathany, James Shaughnessy, Bernard Huger

Majestic D 1.0 Adm

Safety in the Dining Room

Devra Shiba & John IdeenMajestic A

1.0 PC

Reaching Resilience

Connie FisherMajestic B1.0 Adm.

Finishing Unfinished Business and

Ministering to the Non-ReligiousBrother Warren

LongoLindell Room

1.0 PC

Impact of Value Based Payments

for Healthcare Providers

Ron PresentMajestic C1.0 Adm.

Break

8:00-11:00

4:15-5:15

Substance Abuse in Older Adults

Debbi ByrdPershing Room

1.0 PC

Depression in Older Adults Connie Fisher

Majestic A1.0 PC

Business Meeting--Majestic D

Awards Luncheon--Magestic D

Tips to Mitigate the Top 10 Risk

Exposures Ryan Nusbickel

Majestic B1.0 Adm.

Role of the CNA in QAPI

Jeff WellmanMajestic A1.0 Adm.

Stress Mgt.Michael

SchomakerMajestic C1.0 Adm.

Perfectly Prepared Purees

Devra Shiba & John IdeenMajestic B

1.0 PC

Garnishing the Final Touch

Tim FlickPershing Room

1.0 PC

Ministry to Older Adults

Rev Jeffery J Scheer

Lindell Room1.0 PC

Care Management - A

Systematic Approach

Steve MiskovicMajestic C1.0 Adm.

Compassionate Touch

Ann CatlinMajestic A

1.0 PC

Having Conversations:

End of Life Ministry Rev Jeannie

DudenhoefferLindell Room

1.0 PC

12:30-1:30

1:45-2:45

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Saved for Conference at a Glance 7:15-8:15

8:15-9:159:15-9:30

General Session Housing Administration Technology Legal

Noon-2:00

3:15-3:30

6:00-7:30

9:00-10:15

10:15-10:3010:30-11:15

12:15 PM

RACS, MACS, MICS and ZPICS

Denise BlochMajestic C1.0 Adm.

Lunch with Exhibitors

Dance Therapy to Prevent Falls

Marie McNeeleyLindell/Pershing Room

1.0 PC

Bullying: Not Just on the Playground

AnymoreRay MillerMajestic A

1.0 PC

Using Quality Data to Build PartnershipsTiffany Karlin & Lori

PetersonMajestic D1.0 Adm.

How to Maximize the Use of Your Existing

EHRKezia Lilly & Bruce

GosserMajestic B1.0 Adm.

Breakfast with Exhibitors

Elder Mentoring in Online World

Rey CastucianoLindell/Pershing

Room1 PC

PSO-Your Partner in the New Frontier Kathryn Wire Majestic C 1.0 Adm.

Keynote Speaker: Craig Wagganer, All Stressed Up With No Where To Go--Majestic D 1.0 Adm.Break

Tools and Strategies to Develop Your People

Derek FenwickMajestic A1.0 Adm.

Housing with Supportive ServicesSusan Hutchinson

Majestic B1.0 Adm.

Population HealthJoe MulliganMajestic D1.0 Adm.

Floating on the Cloud

Montez FitzpatrickMajestic C1.0 Adm.

You've Been Sued-Now What?

Nicole LarchLindell/Pershing Rooms

1.0 Adm.

HIPPA Cybersecurity Breaches

Ron Present & Tony Munns

Majestic D1.0 Adm.

10 Ways to Avoid Litigation

Jonathan McCraryMajestic C1.0 Adm.

Reimagining EnergyBilly Hammerly and

Jim DixonMajestic C1.0 Adm.

Elder and Adult MediationDebra Schuster

Lindell/Pershing Rooms1.0 PC

EEOC Housing IssuesZach Schmook

Majestic D1.0 Adm.

Walk a MileTeressa Leeds

Majestic A1.0 PC

Dementia CareLinda Amoroso

Majestic A1.0 PC

Break

2:15-3:15

9:30-10:30

10:45-11:45

Reception Flamingo Bowling Alley

Personal Alarm Elimination

Linda KettlesLindell/Pershing Room

1.0 PC

Problem TenantsJacki Langum

Majestic A1.0 PC

Benchmarking for Success

Amanda TinneyMajestic B1.0 Adm.

Compliance Conundrums and Legal Landmines

Margaret ScavottoMajestic D1.0 Adm.

Strategies for Using Search & Social to Attract ResidentsNicole Wagner

Majestic B1.0 Adm.

Fair HousingCyrus Dashtaki

Majestic B1.0 Adm.

Annual Conference Wednesday, September 2

Keynote Speaker: Andrew Carle, Innovations, Technology, and the Future of Senior Housing -- Majestic D 1.25 Adm.

Missouri Senior Information Consultant Update Legislative and Regulatory Update -- Majestic D

Financial Links Between Clinical and Billing

Julie Bilyeu & Sherry Robbins

Majestic D1.0 Adm.

Evolving Payment and Service

ModelsAmanda Tinney

Majestic A1.0 Adm.

Metabolic Validation Testing

Clay BullardMajestic B

1.0 PC

Protecting Your Business from Occupational

FraudJacque James

Majestic C1.0 Adm.

4:45-5:45

3:30-4:30

Conference Concludes

Annual Conference Thursday, September 3

11:15-12:15

Break

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CONGRATULATIONS

2015 LeadingAge Missouri Award Winners

EMPLOYEE OF THE YEAR-DIRECT CARE GRACE McDONALD R.N.

EMPLOYEE OF THE YEAR-ENVIRONMENTAL

DOROTHY HENKE

EMPLOYEE OF THE YEAR-CLIENT SERVICES DONNA MOSER

DISTINGUISHED SERVICE AWARD

THERESE MILLER, PhD

VOLUNTEER OF THE YEAR RALPH SARTORI

VOLUNTEER OF THE YEAR

JACK KRAMER

EXCELLENCE IN SERVICE SUSAN McCLENAHAN

BUSINESS FIRM MEMBER OF THE YEAR

ST. ANDREW’S MANAGEMENT SERVICES

TRUSTEE OF THE YEAR AWARD CARL HENDRICKSON

VISIONARY AWARD

ST. ANDREW’S CAPE ALBEON INSTITUTE FOR FAMILY MEDICINE

LEADINGAGE CHAIRMAN CITATION

BOB MORRIS BETHESDA MEADOW

CONGRATULATIONS

2015 LeadingAge Missouri Award Winners

EMPLOYEE OF THE YEAR-DIRECT CARE GRACE McDONALD R.N.

EMPLOYEE OF THE YEAR-ENVIRONMENTAL

DOROTHY HENKE

EMPLOYEE OF THE YEAR-CLIENT SERVICES DONNA MOSER

DISTINGUISHED SERVICE AWARD

THERESE MILLER, PhD

VOLUNTEER OF THE YEAR RALPH SARTORI

VOLUNTEER OF THE YEAR

JACK KRAMER

EXCELLENCE IN SERVICE SUSAN McCLENAHAN

BUSINESS FIRM MEMBER OF THE YEAR

ST. ANDREW’S MANAGEMENT SERVICES

TRUSTEE OF THE YEAR AWARD CARL HENDRICKSON

VISIONARY AWARD

ST. ANDREW’S CAPE ALBEON INSTITUTE FOR FAMILY MEDICINE

LEADINGAGE CHAIRMAN CITATION

BOB MORRIS BETHESDA MEADOW

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LeadingAge Missouri 46th Annual Conference and Exposition Monday, August 31, 2015

Schedule of Events  12:00 to 4:00 p.m.

 Conference Registration Opens

Pre-Conference Workshop – Portland & Benton Rooms 1:00 p.m. to 4:00 p.m.

  Guest Speaker: Kathryn Wire Center for Patient Safety

Root Cause Analysis Training (3.0 A) Overview of Concepts:

Just Culture Safety Culture Measuring Culture (survey of residents safety culture) Investigation and Its Sand Traps Root Cause Analysis

The importance of Improvements in 2015: QAPI and Value-Based Payment The Role of the System The Role of the Individual Behavioral Choices The Fallacy and Fascination with Root Cause Analytics

Covering all the issues in a given situation Evaluating cause and effect Tools (learning from Defects and CPS tool

discussion...group experience with example) Necessary follow-up: measuring the outcomes from

change

Implications for DHSS/CMS surveys with example Sharing the learning: PSO’s, publishing and transparency Objectives:

1. Identify gaps in safety culture and Just Culture in their own organizations

2. Complete effective investigations of unsatisfactory outcomes and safety concerns.

3. Apply safety culture and Just Culture principles in the development of change that occurs as a result of the investigations.

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LeadingAge Missouri 46th Annual Conference and Exposition Monday, August 31, 2015

Schedule of Events  12:00 to 4:00 p.m.

 Conference Registration Opens

Pre-Conference Workshop – Portland & Benton Rooms 1:00 p.m. to 4:00 p.m.

  Guest Speaker: Kathryn Wire Center for Patient Safety

Root Cause Analysis Training (3.0 A) Overview of Concepts:

Just Culture Safety Culture Measuring Culture (survey of residents safety culture) Investigation and Its Sand Traps Root Cause Analysis

The importance of Improvements in 2015: QAPI and Value-Based Payment The Role of the System The Role of the Individual Behavioral Choices The Fallacy and Fascination with Root Cause Analytics

Covering all the issues in a given situation Evaluating cause and effect Tools (learning from Defects and CPS tool

discussion...group experience with example) Necessary follow-up: measuring the outcomes from

change

Implications for DHSS/CMS surveys with example Sharing the learning: PSO’s, publishing and transparency Objectives:

1. Identify gaps in safety culture and Just Culture in their own organizations

2. Complete effective investigations of unsatisfactory outcomes and safety concerns.

3. Apply safety culture and Just Culture principles in the development of change that occurs as a result of the investigations.

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Continuing Education Credits

LeadingAge Missouri is a certified sponsor of professional continuing education with the Missouri Board of Nursing Home Administrators. This program is approved for a maximum of 17.0 continuing education credits which includes a possible 9.0 Patient Care (PC) Hours and 17.0 Administrative (A) Hours. Approval No. TA-015-116.

 

LeadingAge Missouri 46th Annual Conference and Exposition Tuesday, September 1, 2015

Schedule of Events  7:00 a.m. to 5:00 p.m.

 Conference Registration Opens

Opening Session – Majestic D 8:00 a.m. to 11:00 a.m. 

Welcome – Paul Ewert, Chairman LeadingAge Board of Directors CEO/Administrator Introduction of Bill Bates, New CEO, LeadingAge Missouri Keynote Speaker: Larry Minnix, President and CEO of LeadingAge Business Meeting Awards Ceremony/Luncheon

Be The Voice (1.0 A) LeadingAge members are the voice of advocacy, leadership, and fellowship have the ability to change and leave a lasting impact in our communities; lead the way in changing perceptions of aging in America; how providers are changing those perceptions, what the future of the field looks like, and how you can “be the voice” of aging in America. Objectives:

1. Learn how the collective power of LeadingAge is helping to change perceptions of aging.

2. Discover what LeadingAge members around the country are doing to meet the needs of tomorrow’s generation of older adults, and how new partnerships and innovative programs are making America a better a place to grow old.

3. Learn what it means to “Be the Voice” and what you can and should do to the voice in your community.

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Continuing Education Credits

LeadingAge Missouri is a certified sponsor of professional continuing education with the Missouri Board of Nursing Home Administrators. This program is approved for a maximum of 17.0 continuing education credits which includes a possible 9.0 Patient Care (PC) Hours and 17.0 Administrative (A) Hours. Approval No. TA-015-116.

 

LeadingAge Missouri 46th Annual Conference and Exposition Tuesday, September 1, 2015

Schedule of Events  7:00 a.m. to 5:00 p.m.

 Conference Registration Opens

Opening Session – Majestic D 8:00 a.m. to 11:00 a.m. 

Welcome – Paul Ewert, Chairman LeadingAge Board of Directors CEO/Administrator Introduction of Bill Bates, New CEO, LeadingAge Missouri Keynote Speaker: Larry Minnix, President and CEO of LeadingAge Business Meeting Awards Ceremony/Luncheon

Be The Voice (1.0 A) LeadingAge members are the voice of advocacy, leadership, and fellowship have the ability to change and leave a lasting impact in our communities; lead the way in changing perceptions of aging in America; how providers are changing those perceptions, what the future of the field looks like, and how you can “be the voice” of aging in America. Objectives:

1. Learn how the collective power of LeadingAge is helping to change perceptions of aging.

2. Discover what LeadingAge members around the country are doing to meet the needs of tomorrow’s generation of older adults, and how new partnerships and innovative programs are making America a better a place to grow old.

3. Learn what it means to “Be the Voice” and what you can and should do to the voice in your community.

LeadingAge Missouri Awards Luncheon

September 1, 2015 11:30 a.m. to 12:30 p.m.

Generously Sponsored By: Bethesda Health Group

Join us for an opportunity to network with your peers and to congratulate the award winners.

Tuesday, September 1, 2015 Concurrent Sessions

Concurrent Session - Pershing Room Tuesday, September 1, 2015 12:30 p.m. to 1:30 p.m. Guest Speaker: Dr. Debbi Byrd Missouri Department of Mental Health

Substance Use Disorders in Older Adults (1.0 PC) The number of older adults with substance use disorders continues to rise annually causing increased costs for medical care; alcohol and medication misuse affects not only the misuser but family, friends, and caregivers; once identified and treated, recovery is strong with support and guidance. Objectives:

1. Recognize the signs and symptoms of alcohol and/or medication misuse.

2. Provide education and resource information to older adults/family members of about misuse.

3. Provide healthy coping strategies to older adults for substance misuse.

Concurrent Session - Majestic B Dietary Tuesday, September 1, 2015 12:30 p.m. to 1:30 p.m. Guest Speakers: Devra Shiba Senior Manager Nutrition Services Sodexo John Ideen Executive Chef Covenant Village of Golden Valley

Meals to Live By: Perfectly Prepared Purees (1.0 PC) This session will educate participants in all aspects of preparing pureed meals for those residents requiring modified diet; discuss the correct texture, excellent taste and visually appealing pureed foods; learn techniques for seasoning, shaping and garnishing pureed meals. Objectives:

1. Learn the best way to puree food items for the best texture. 2. How to season food for excellent taste. 3. How to make pureed meals appealing to the eye with the use

of garnishes and the use of piping and molding techniques.

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Concurrent Session - Majestic A CNA Tuesday, September 1, 2015 12:30 p.m. to 1:30 p.m. Guest Speaker: Jeff Wellman COO National Association of Health Care Assistants

Role of the CNA in QAPI (1.0 A) Key topics include: The role of Quality Assurance and Performance Improvement. Best practices sharing of ideas about how to engage the front-line of care as well as anticipating outcomes. Objectives:

1. Explain the genesis of QAPI. 2. Differentiate quality assurance and performance improvement

within LTC. 3. Identify resources that support QAPI. 4. Evaluate the advantages and potential barriers related to CNA

engagement. 5. Identify potential roles for caregivers to play in the QAPI

process. 6. Describe examples of where CNAs are being effectively

engaged in the quality journey. 7. Challenge participants to commit to engaging the front-line of

care in root-cause analysis and performance improvement projects.

Concurrent Session - Majestic C Tuesday, September 1, 2015 12:30 p.m. to 1:30 p.m. Guest Speaker: Ron Present Partner Brown Smith Wallace

The Impact of Value Based Payment to Health Care Providers (1.0 A) Key topics include: the value-based payment (VBP) is a strategy used by purchasers to promote quality and value of health care services. The VBP creates financial incentives for providers driving higher quality and better outcomes and a shift away from fee-for-service payments. Session will identify the basics of VBP, the impact for a variety of health care providers and explore the challenges for senior service providers. Objectives:

1. Understand the basics of the value-based payment system. 2. Gain insight into the impact VBP on health care delivery and

providers. 3. Explore the challenges and opportunities for senior service

providers with this new payment system.

Concurrent Session - Lindell Room Chaplain Tuesday, September 1, 2015 12:30 p.m. to 1:30 p.m. Guest Speaker: Rev. Jeannie Martin Dudenhoeffer First United Methodist Church

Having Conversations: End of Life Ministry (1.0 PC) This session is designed for all staff who work with persons coping with long-term, chronic or terminal illness. All of us die. How can we help people who know they are dying? How can we listen? What do we say? Is it better not to talk about “It?” We, as caregivers, can be of comfort without minimizing the real struggle and loss our clients may be feeling. Faith can be of use here, but a sense of the bonds of our common humanity is essential. Come prepared to laugh, for sure, and cry, perhaps. Objectives:

1. To support caregivers and all staff in having conversations with clients who are dying.

2. To take an overview of the process of dying and to disempower death’s frightening.

3. Discuss the Game of Death and its implications for caregivers and family.

4. Live in the mystery of the experience common to all.

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Concurrent Session - Majestic A CNA Tuesday, September 1, 2015 12:30 p.m. to 1:30 p.m. Guest Speaker: Jeff Wellman COO National Association of Health Care Assistants

Role of the CNA in QAPI (1.0 A) Key topics include: The role of Quality Assurance and Performance Improvement. Best practices sharing of ideas about how to engage the front-line of care as well as anticipating outcomes. Objectives:

1. Explain the genesis of QAPI. 2. Differentiate quality assurance and performance improvement

within LTC. 3. Identify resources that support QAPI. 4. Evaluate the advantages and potential barriers related to CNA

engagement. 5. Identify potential roles for caregivers to play in the QAPI

process. 6. Describe examples of where CNAs are being effectively

engaged in the quality journey. 7. Challenge participants to commit to engaging the front-line of

care in root-cause analysis and performance improvement projects.

Concurrent Session - Majestic C Tuesday, September 1, 2015 12:30 p.m. to 1:30 p.m. Guest Speaker: Ron Present Partner Brown Smith Wallace

The Impact of Value Based Payment to Health Care Providers (1.0 A) Key topics include: the value-based payment (VBP) is a strategy used by purchasers to promote quality and value of health care services. The VBP creates financial incentives for providers driving higher quality and better outcomes and a shift away from fee-for-service payments. Session will identify the basics of VBP, the impact for a variety of health care providers and explore the challenges for senior service providers. Objectives:

1. Understand the basics of the value-based payment system. 2. Gain insight into the impact VBP on health care delivery and

providers. 3. Explore the challenges and opportunities for senior service

providers with this new payment system.

Concurrent Session - Lindell Room Chaplain Tuesday, September 1, 2015 12:30 p.m. to 1:30 p.m. Guest Speaker: Rev. Jeannie Martin Dudenhoeffer First United Methodist Church

Having Conversations: End of Life Ministry (1.0 PC) This session is designed for all staff who work with persons coping with long-term, chronic or terminal illness. All of us die. How can we help people who know they are dying? How can we listen? What do we say? Is it better not to talk about “It?” We, as caregivers, can be of comfort without minimizing the real struggle and loss our clients may be feeling. Faith can be of use here, but a sense of the bonds of our common humanity is essential. Come prepared to laugh, for sure, and cry, perhaps. Objectives:

1. To support caregivers and all staff in having conversations with clients who are dying.

2. To take an overview of the process of dying and to disempower death’s frightening.

3. Discuss the Game of Death and its implications for caregivers and family.

4. Live in the mystery of the experience common to all.

Concurrent Session - Majestic A Tuesday, September 1, 2015 1:45 p.m. to 2:45 p.m. Guest Speaker: Connie Fisher Director of Mental Health Promotion Mental Health America of Eastern Missouri

Depression and Grief in Older Adults (1.0 PC) Key topics include: learning the difference between depression and grief of older adults; symptoms and treatments for depression; stages of grief; working with grieving older adults; exercises to help understand grief and depression in older adults. Objectives:

1. Identify the causes of grief and depression and how they affect older adults.

2. Learn the difference between grief and depression. 3. Identify types of treatments, processes and tips for helping

older adults deal with grief and depression Concurrent Session - Pershing Room Dietary Tuesday, September 1, 2015 1:45 p.m. to 2:45 p.m. Guest Speaker: Tim Flick Gordon Food Service

Garnishing the Final Touch (1.0 PC) Garnishing can greatly impact the acceptance of a meal. Learn how to apply simple garnishing ideas and techniques. Objectives:

1. Explain why garnishing is important. 2. Describe the essentials of a good garnish. 3. Describe what factors affect the choice of a garnish.

Concurrent Session - Majestic C CNA Tuesday, September 1, 2015 1:45 p.m. to 2:45 p.m. Guest Speaker: Michael Schomaker Instructor BamBoo Studio St. Louis

Stress Management: Understanding the Neuroplasticity of the Human Nervous System and the Implications for Our Well-Being in a Stress Inducing Environment (1.0 A) Key topics include: how to mitigate the autonomic stress response (sympathetic) by activating consciously the relaxation response (parasympathetic) via deep-breathing. Deep-breathing is the foundation of Mindfulness and Mediation practices and initiates life-style change that helps us manage our stressful lives and relationships yielding overall better health with long term use. Objectives:

1. Present how deep-breathing initiates the relaxation response and the implications of this.

2. Present how to train our neuroplastic nervous system on a daily basis – either consciously or unconsciously.

3. Present how deep-breathing as a life-style change facilitates our well-being and the well-being of those who we interact with.

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Concurrent Session - Majestic B Tuesday, September 1, 2015 1:45 p.m. to 2:45 p.m. Guest Speaker: Ryan Nusbickel Nursing Home Insurance Specialist Fortune Insurance Group, LLC

Ways to Mitigate Top Risk Exposures (1.0 A) Key topics include: why would a nursing home need pollution coverage; are we doing everything we can to keep our worker’s compensation costs down and maximize safety; what is our true exposure to cyber liability and what can we do about it; learn strategies to maximize safety, minimize costs, and maintain a viable organization for the future. Objectives:

1. Recognize the latest risk management threats to your organization.

2. Understand lesser-known areas of risk and why they pose a serious threat to you viability.

3. Learn tips and strategies to mitigate these areas of risk and keep your organization strong.

Concurrent Session - Lindell Room Chaplain Tuesday, September 1, 2015 1:45 p.m. to 2:45 p.m. Guest Speaker: Rev. Jeffery J. Scheer Lutheran Senior Services

Ministering to Older Adults (1.0 PC) This session will help educate the caregiver (spiritual or otherwise) about the emotional and spiritual needs of older adults and how a caregiver might meet those needs. This presentation will not only inform attendees about these needs, but also offer ways in which these needs can be easily met and/or engaged. Objectives:

1. Explore the emotional/spiritual needs of older adults. 2. Learn ways to meet these needs and how these may be

changing with the next generation. 3. Offer a list of what older adults see as blessings and curses of

old age. Concurrent Session - Majestic C Tuesday, September 1, 2015 3:00 p.m. to 4:00 p.m. Guest Speaker: Steve Miskovic Owner/Operator Care Choice Care Management

Care Management – A Systemic Approach to Reducing Re-Hospitalization (1.0 A) Key topics include: providing an assessment and implementation process to ensure patients, clients, families, and health professionals receive detailed and hands-on support and follow through; reducing re-hospitalizations are critical in decreasing mortality, increasing satisfaction and improving health literacy through the continuum of care. Objectives:

1. Increase awareness of the impact of re-hospitalizations on older adults.

2. Gain understanding of what care management is and the positive effect it has on decreasing re-hospitalizations.

3. The importance of care management and how it works within the health care system.

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Concurrent Session - Majestic B Tuesday, September 1, 2015 1:45 p.m. to 2:45 p.m. Guest Speaker: Ryan Nusbickel Nursing Home Insurance Specialist Fortune Insurance Group, LLC

Ways to Mitigate Top Risk Exposures (1.0 A) Key topics include: why would a nursing home need pollution coverage; are we doing everything we can to keep our worker’s compensation costs down and maximize safety; what is our true exposure to cyber liability and what can we do about it; learn strategies to maximize safety, minimize costs, and maintain a viable organization for the future. Objectives:

1. Recognize the latest risk management threats to your organization.

2. Understand lesser-known areas of risk and why they pose a serious threat to you viability.

3. Learn tips and strategies to mitigate these areas of risk and keep your organization strong.

Concurrent Session - Lindell Room Chaplain Tuesday, September 1, 2015 1:45 p.m. to 2:45 p.m. Guest Speaker: Rev. Jeffery J. Scheer Lutheran Senior Services

Ministering to Older Adults (1.0 PC) This session will help educate the caregiver (spiritual or otherwise) about the emotional and spiritual needs of older adults and how a caregiver might meet those needs. This presentation will not only inform attendees about these needs, but also offer ways in which these needs can be easily met and/or engaged. Objectives:

1. Explore the emotional/spiritual needs of older adults. 2. Learn ways to meet these needs and how these may be

changing with the next generation. 3. Offer a list of what older adults see as blessings and curses of

old age. Concurrent Session - Majestic C Tuesday, September 1, 2015 3:00 p.m. to 4:00 p.m. Guest Speaker: Steve Miskovic Owner/Operator Care Choice Care Management

Care Management – A Systemic Approach to Reducing Re-Hospitalization (1.0 A) Key topics include: providing an assessment and implementation process to ensure patients, clients, families, and health professionals receive detailed and hands-on support and follow through; reducing re-hospitalizations are critical in decreasing mortality, increasing satisfaction and improving health literacy through the continuum of care. Objectives:

1. Increase awareness of the impact of re-hospitalizations on older adults.

2. Gain understanding of what care management is and the positive effect it has on decreasing re-hospitalizations.

3. The importance of care management and how it works within the health care system.

Concurrent Session - Majestic A Dietary Tuesday, September 1, 2015 3:00 p.m. to 4:00 p.m. Guest Speakers: Devra Shiba Senior Manager Nutrition Services Sodexo John Ideen Executive Chef Covenant Village of Golden Valley

Safety in the Dining Room: Maximizing the Experience, Minimizing the Risks (1.0 PC) Key topics include: addressing the risk factors (potential for scalds and burns, choking incidences and trips and falls) and offering effective strategies that can be used to prevent injury and take a proactive approach to maintain a safe and successful dining program for residents. Several case studies will be discussed to demonstrate how these strategies have been implemented. Objectives:

1. Attendees will recognize the risks present in resident dining rooms and how these risks can be mitigated using case study examples.

2. Attendees will be able to use the evidence-based tools provided to assess and promote safe dining for residents to avert regulatory citations and litigation.

3. Participants will be able to use QAPI tools to monitor outcomes in dining room programs that promote choice while maintaining safe environments and quality of care.

Concurrent Session - Majestic B CNA Tuesday, September 1, 2015 3:00 p.m. to 4:00 p.m. Guest Speaker: Connie Fisher Director of Mental Health Promotion Mental Health America of Eastern Missouri

Reaching Resilience (1.0 A) Key topics include: information and skill-building activities for adapting well to life changes, transitions or challenging circumstances; exploring three types of change and suggestions for how to cope with each specific change; discussing the different skills needed for resilience and using those skills for handling a life change in a resilient format. Objectives:

1. Identify three types of change. 2. Identify 8 resilience skills and how to use them. 3. Participants will leave with a plan for implementing resilience

skills.

Concurrent Session - Majestic D Tuesday, September 1, 2015 3:00 p.m. to 4:00 p.m. Guest Speakers: Susan Bruker Lawrence Group Diane Meatheany St. Andrew’s Management Services James Shaughnessy BSI Constructors Bernard Huger Greensfelder

Price Memorial Reborn (1.0 A) In 2014, control of Price Memorial was transferred to the Ursuline Sisters and St. Andrew’s Management Services and renamed St. Andrew’s at Francis Place. St. Andrew’s worked with Lawrence Group and BSI to develop a plan to update the physical plant while staying within budget guidelines – these updates included decentralizing the dining venue, replacing group bathing facilities with private spas, and new finishes throughout – before and after images will be shown how this older institutional model was transformed. Objectives:

1. Knowledge on repositioning an older institutional model nursing home into a person-centered care model.

2. Knowledge on how to phase a repositioning project within a fully occupied building.

3. Understand the decision making process, program and the costs involved.

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Concurrent Session - Lindell Room Chaplain Tuesday, September 1, 2015 3:00 p.m. to 4:00 p.m. Guest Speaker: Brother Warren Longo Alexian Brothers Community Services-PACE

Finishing Unfinished Business and Ministering to the Non-Religious (1.0 PC) Key topics include: providing the elderly assistance to complete “unfinished business” before death fostering a healthy spirituality with love and compassion transcending religion and doctrine. Objectives:

1. Help those working with the elderly to address the issues of “finishing unfinished business”.

2. Provide approaches in ministering to the non-religious elderly. 3. Promote the healing of the whole person – body, mind and

spirit – through physical, psychosocial, and spiritual care of those lives we touch.

Concurrent Session - Majestic A Tuesday, September 1, 2015 4:15 p.m. to 5:15 p.m. Guest Speaker: Ann Catlin Founder/Director Center Compassionate Touch LLC

Compassionate Touch: A Practical Non-Pharmacological Tool that Eases Distress in People with Dementia (1.0 PC) Key topics include: knowledge and skills for applying skilled touch with compassionate presence to ease distress leading to behavioral symptoms of dementia while fostering positive care-partner relationships. Objectives:

1. Identify ‘why touch works’ in dementia care as supported by research.

2. Perform Compassionate Touch techniques, demonstrating application of guidelines.

3. Identify a practical application of Compassionate Touch in the workplace.

Concurrent Session - Majestic B Dietary Tuesday, September 1, 2015 4:15 p.m. to 5:15 p.m. Guest Speaker: Bob Koch Gordon Food Service

Reducing Food Waste (1.0 PC) This session will discuss the impact of kitchen waste on a facility. Attendees will learn cost-saving strategies for dealing with and reducing pre and post-consumer food waste. Objectives:

1. Understand the impact of food waste. 2. Identify action steps to reduce pre and post-consumer waste. 3. Be able to list resources and tools available to help reduce food

waste.

Concurrent Session - Majestic C CNA Tuesday, September 1, 2015 4:15 p.m. to 5:15 p.m. Guest Speaker: Joan Devine Director of Performance Improvement Lutheran Senior Services

Making Your Voice Heard by Choosing the Right Words (1.0 PC) Key topics include: identify alternative language that reflects a more person centered approach to care as it relates to decision-making, staffing, physical environment, organizational design, and leadership. Objectives:

1. Identify examples of institutional language and alternative language that better supports the Culture Change journey.

2. Explain how the words we use impacts the way we interact with residents as well as the care team we work with.

3. Provide lessons to take back to the team and shape the language used in their community to help support the culture change journey.

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Concurrent Session - Lindell Room Chaplain Tuesday, September 1, 2015 3:00 p.m. to 4:00 p.m. Guest Speaker: Brother Warren Longo Alexian Brothers Community Services-PACE

Finishing Unfinished Business and Ministering to the Non-Religious (1.0 PC) Key topics include: providing the elderly assistance to complete “unfinished business” before death fostering a healthy spirituality with love and compassion transcending religion and doctrine. Objectives:

1. Help those working with the elderly to address the issues of “finishing unfinished business”.

2. Provide approaches in ministering to the non-religious elderly. 3. Promote the healing of the whole person – body, mind and

spirit – through physical, psychosocial, and spiritual care of those lives we touch.

Concurrent Session - Majestic A Tuesday, September 1, 2015 4:15 p.m. to 5:15 p.m. Guest Speaker: Ann Catlin Founder/Director Center Compassionate Touch LLC

Compassionate Touch: A Practical Non-Pharmacological Tool that Eases Distress in People with Dementia (1.0 PC) Key topics include: knowledge and skills for applying skilled touch with compassionate presence to ease distress leading to behavioral symptoms of dementia while fostering positive care-partner relationships. Objectives:

1. Identify ‘why touch works’ in dementia care as supported by research.

2. Perform Compassionate Touch techniques, demonstrating application of guidelines.

3. Identify a practical application of Compassionate Touch in the workplace.

Concurrent Session - Majestic B Dietary Tuesday, September 1, 2015 4:15 p.m. to 5:15 p.m. Guest Speaker: Bob Koch Gordon Food Service

Reducing Food Waste (1.0 PC) This session will discuss the impact of kitchen waste on a facility. Attendees will learn cost-saving strategies for dealing with and reducing pre and post-consumer food waste. Objectives:

1. Understand the impact of food waste. 2. Identify action steps to reduce pre and post-consumer waste. 3. Be able to list resources and tools available to help reduce food

waste.

Concurrent Session - Majestic C CNA Tuesday, September 1, 2015 4:15 p.m. to 5:15 p.m. Guest Speaker: Joan Devine Director of Performance Improvement Lutheran Senior Services

Making Your Voice Heard by Choosing the Right Words (1.0 PC) Key topics include: identify alternative language that reflects a more person centered approach to care as it relates to decision-making, staffing, physical environment, organizational design, and leadership. Objectives:

1. Identify examples of institutional language and alternative language that better supports the Culture Change journey.

2. Explain how the words we use impacts the way we interact with residents as well as the care team we work with.

3. Provide lessons to take back to the team and shape the language used in their community to help support the culture change journey.

Concurrent Session - Majestic D Tuesday, September 1, 2015 4:15 p.m. to 5:15 p.m. Guest Speaker: Michael Scavotto, President Management Performance Associates Inc. Scott Gima, RN, VP Management Performance Associates Inc.

The Importance of Aging Services Networks in the Developing Managed Care Environment (1.0 A) Key topics include: providing strategies for establishing the value of your services in managed care delivery; factors that create a successful relationship with health plans; organizational development required to compete at the ACO level where population-based outcomes assume a high degree of importance. Objectives:

1. Understand managed delivery, its structure and incentives and significance to providers.

2. Appreciate the market changing power that effective managed delivery can have on providers, permanently altering the status quo.

3. Recognize the importance of market share and the strategic advantage that can occur only when providers represent value to payers.

Concurrent Session - Lindell Room Chaplain Tuesday, September 1, 2015 4:15 p.m. to 5:15 p.m. Guest Speaker: Rev. Jeffery J. Scheer Lutheran Senior Services

Ministering to Those with Dementia and Alzheimer’s (1.0 PC) This presentation is designed to help caregivers feel more at ease offering care to someone suffering from the effects of dementia or Alzheimer’s. Often conversations with someone with this disease are not the usual daily interactions that we experience with others. This presentation will explore options for engaging someone dealing with cognitive impairment and how that can be done in such a way that maintains the caregiver’s sense of integrity and grounding in the present reality. Objectives:

1. Equip caregivers with understanding, tools and options for caring for those with cognitive impairment.

2. Learn from vignettes how to interact and explore caregiving options.

3. Recognize caregiver distress in dealing with and caring for someone suffering from this disease.

Dine-Around Networking Reception with Exhibitors Exhibitor Hall

Tuesday, September 1, 2015 5:30 – 7:30 PM

   

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Wednesday, September 2, 2015

BREAKFAST WITH EXHIBITORS Exhibitor Hall

7:15 – 8:15 AM

Wednesday, September 2 Opening Session - Majestic D Wednesday, September 2, 2015 8:15 a.m. to 9:15 a.m. Keynote Speaker: Craig Wagganer LeadersBridge

All Stressed Up With No Where to Go (1.0 A) Key topics include: recognize how stress is related to individual temperament; understand that relationship positive skills can be learned to not only reduce and manage one’s own stress at work and at home, but how to reduce stress you may be causing in others. Objectives:

1. Recognize stress as a temperament trait. 2. Recognize the triggers of individual personal stress. 3. Practical and applicable ways that will reduce the stress in

your life and the stress you cause in others.

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Wednesday, September 2, 2015

BREAKFAST WITH EXHIBITORS Exhibitor Hall

7:15 – 8:15 AM

Wednesday, September 2 Opening Session - Majestic D Wednesday, September 2, 2015 8:15 a.m. to 9:15 a.m. Keynote Speaker: Craig Wagganer LeadersBridge

All Stressed Up With No Where to Go (1.0 A) Key topics include: recognize how stress is related to individual temperament; understand that relationship positive skills can be learned to not only reduce and manage one’s own stress at work and at home, but how to reduce stress you may be causing in others. Objectives:

1. Recognize stress as a temperament trait. 2. Recognize the triggers of individual personal stress. 3. Practical and applicable ways that will reduce the stress in

your life and the stress you cause in others.

Wednesday, September 2, 2015

Concurrent Sessions

Concurrent Session - Majestic A Wednesday, September 2, 2015 9:30 a.m. to 10:30 a.m. Guest Speaker: Derek Fenwick Director of Professional Development Infinity Rehab

Build an Effective Team: Tools and Strategies to Develop Your People (1.0 A) Key topics include: understand how to support each member of your team based on the performance and potential each person exhibits; tools and strategies to help each individual turn goals into reality; effectively managing people. Objectives:

1. Use a Performance and Potential Matrix to understand your workforce and guide the development of your people.

2. Use Heron’s Six Categories of Intervention model as a framework to help others more effectively and determine an approach.

3. Use a written Career Development Plan to help employees stay on track and progress towards a goal that benefits both the individual and your team.

Concurrent Session - Majestic B Housing Wednesday, September 2, 2015 9:30 a.m. to 10:30 a.m. Guest Speaker: Susan Hutchinson Lutheran Senior Services

Housing with Supportive Services (1.0 A) Key topics include: The need for support services and how to deliver them to seniors living in Affordable Housing Objectives:

1. Learn about the national need for services in Affordable Housing.

2. Learn about innovative approaches to services. 3. Explore potential service delivery options in a housing

environment. 4. Learn about the role of the Service Coordinator in the delivery

of those services. Concurrent Session - Majestic D Wednesday, September 2, 2015 9:30 a.m. to 10:30 a.m. Guest Speaker: Joe Mulligan Managing Director Cain Brothers & Company LLC

Population Health Management – Evolving Implications for the Senior Care Industry (1.0 A) Key topics include: current market activities and trends within key health care sectors and their influence on the senior care industry now and shaping its future; potential partnership opportunities for organizations to strengthen their business model and market relevance. Objectives:

1. Understand population health management and its implications for the senior care industry.

2. Learn current market activities in key health care sectors. 3. Suggestions on positioning strategies to take advantage of

potential partnership opportunities.

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Concurrent Session - Majestic C Technology Wednesday, September 2, 2015 9:30 a.m. to 10:30 a.m. Guest Speaker: Montez Fitzpatrick Keystone IT

Floating on the Cloud: The Safety of Medical Records in Platform-as-a-Service (PaaS) Applications (1.0 A) Key topics include: Cloud is a work that raises a myriad of questions – why is this market hype trending; what does this mean for our EMR data; does this change how we think about EMR as a system. Objectives:

1. Define what the Cloud means. 2. Define what PaaS means as we move forward through time. 3. Discuss the architecture of EMRs and security concerns that

should have when moving them to the Cloud.

Concurrent Session - Lindell/Pershing Room Legal Wednesday, September 2, 2015 9:30 a.m. to 10:30 a.m. Guest Speaker: Nicole Larch Attorney Sandberg Phoenix & von Gontard

You’ve Been Sued, Now What? (1.0 A) Every provider of long term care services dreads being sued – negligence, carelessness, provision of the care your staff provides – the impact on your level of success in defending the case plays a big role in the case’s outcome (your protection of documents, communication with the assigned lawyer, and the preparedness of your staff who give depositions). Objectives:

1. Expectations for immediate steps following the filing of a lawsuit against your facility.

2. Identify four key stages to the defense of most nursing home negligence lawsuits.

3. Recommendations for handling written discovery; explain the deposition process; provide recommendations for preparedness.

Concurrent Session - Lindell/Pershing Room Wednesday, September 2, 2015 10:45 a.m. to 11:45 a.m. Guest Speaker: Dr. Marie McNeely Instructor in Physical Therapy and Neurology Washington University

Dance Therapy to Improve Mobility and Reduce Falls (1.0 PC) Key topics include: using dance as an accessible, appealing, and socially engaging form of physical activity for older adults to improve mobility and reduce falls. Objectives:

1. Importance of being physically active – using dance as great form to pursue.

2. Relevant findings from studies on dance and the future of dance research.

3. Practical recommendations for implementation of a dance program to improve mobility and reduce falls for seniors.

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Concurrent Session - Majestic C Technology Wednesday, September 2, 2015 9:30 a.m. to 10:30 a.m. Guest Speaker: Montez Fitzpatrick Keystone IT

Floating on the Cloud: The Safety of Medical Records in Platform-as-a-Service (PaaS) Applications (1.0 A) Key topics include: Cloud is a work that raises a myriad of questions – why is this market hype trending; what does this mean for our EMR data; does this change how we think about EMR as a system. Objectives:

1. Define what the Cloud means. 2. Define what PaaS means as we move forward through time. 3. Discuss the architecture of EMRs and security concerns that

should have when moving them to the Cloud.

Concurrent Session - Lindell/Pershing Room Legal Wednesday, September 2, 2015 9:30 a.m. to 10:30 a.m. Guest Speaker: Nicole Larch Attorney Sandberg Phoenix & von Gontard

You’ve Been Sued, Now What? (1.0 A) Every provider of long term care services dreads being sued – negligence, carelessness, provision of the care your staff provides – the impact on your level of success in defending the case plays a big role in the case’s outcome (your protection of documents, communication with the assigned lawyer, and the preparedness of your staff who give depositions). Objectives:

1. Expectations for immediate steps following the filing of a lawsuit against your facility.

2. Identify four key stages to the defense of most nursing home negligence lawsuits.

3. Recommendations for handling written discovery; explain the deposition process; provide recommendations for preparedness.

Concurrent Session - Lindell/Pershing Room Wednesday, September 2, 2015 10:45 a.m. to 11:45 a.m. Guest Speaker: Dr. Marie McNeely Instructor in Physical Therapy and Neurology Washington University

Dance Therapy to Improve Mobility and Reduce Falls (1.0 PC) Key topics include: using dance as an accessible, appealing, and socially engaging form of physical activity for older adults to improve mobility and reduce falls. Objectives:

1. Importance of being physically active – using dance as great form to pursue.

2. Relevant findings from studies on dance and the future of dance research.

3. Practical recommendations for implementation of a dance program to improve mobility and reduce falls for seniors.

Concurrent Session - Majestic A Housing Wednesday, September 2, 2015 10:45 a.m. to 11:45 a.m. Guest Speaker: Ray Miller Direct Supply

Bullying – Not Just on the Play Ground Anymore (1.0 PC) Bullying is not just a problem for children anymore – adults living in a communal setting can experience bullying and senior care organizations are developing an increasing awareness of it and its impact on the health and well-being of their residents – ranges from subtle verbal insults to physical altercations. Objectives:

1. Define bullying, bullies and the bullied (Knowledge). 2. Identify who is bullied and the impact of bullying

(Comprehension). 3. Demonstrate potential organizational-level and individual

interventions to reduce bullying (Application). Concurrent Session - Majestic D Wednesday, September 2, 2015 10:45 a.m. to 11:45 a.m. Guest Speakers: Tiffany Karlin Partner/Director of Healthcare Services Mueller Prost Lori Peterson Founder/Owner Collaborative Consulting

Sculpting Change in an Ever Changing Environment – Building Partnerships with Hospitals and ACOs (1.0 A) Key topics include: Planning to track and report data, enhancing ties with acute care hospitals, what readmissions really mean to acute care executives. Objectives:

1. Understand what readmissions and quality outcomes mean. 2. Learn what hospitals look for in a post-acute care collaborator. 3. Determine how to enhance ties with acute-care hospitals for

better care. 4. Develop a strategic plan to track and report data that improves

care.

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Concurrent Session - Majestic B Technology Wednesday, September 2, 2015 10:45 a.m. to 11:45 a.m. Guest Speaker: Dr. Kezia Lilly Nursing Informatics Consultant INNOVA Health Solutions Bruce Gosser Principal Consultant INNOVA Health Solutions

How to Maximize the Use of Your Existing EHR (1.0 A) This session will challenge Long Term Care (LTC) facilities to analyze how they are utilizing their electronic health records (EHR) and if they are using their system to the maximum benefit; present key strategies in LTC to evaluate their existing system and strategies to implement new practices to maximize results. Objectives:

1. Present a systematic approach to analyzing current state and use of existing EHR.

2. Setting organizational goals to optimize EHR functionality throughout the enterprise.

3. Identify EHR key features that can maximize results.

Concurrent Session - Majestic C Legal Wednesday, September 2, 2015 10:45 a.m. to 11:45 a.m. Guest Speaker: Denise Bloch Attorney Sandberg, Phoenix & von Gontard

MACS, RACS, MICS, ZPICS & Other Alphabet Soup – What You Should Know About Medicare Audits (1.0 A) CMS contractors in the current climate include Medicare Administrative Contractors (MACs), Recovery Audit Contractors (RACs), Medicaid Integrity Contractors (MICs), Zone Program Integrity Contractors (ZPICs), and other organizations – as these contractors move to review claims providers submit for payment to Medicare and Medicaid, providers face challenges in the review process – organizations will be given an update of the state of these reviews and an understanding of the appeal process. Objectives:

1. Types of reviews conducted for MACs, RACs, MICs, ZPICs, and other organizations.

2. Appeal Process for MACs, RACs, MICs, ZPICs, and other organizations.

3. Emerging Issues and Developments.

LUNCH WITH EXHIBITORS

Wednesday, September 2, 2015 Noon – 2:00 PM

Generously Sponsored by BSI Constructors, Inc.

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Concurrent Session - Majestic B Technology Wednesday, September 2, 2015 10:45 a.m. to 11:45 a.m. Guest Speaker: Dr. Kezia Lilly Nursing Informatics Consultant INNOVA Health Solutions Bruce Gosser Principal Consultant INNOVA Health Solutions

How to Maximize the Use of Your Existing EHR (1.0 A) This session will challenge Long Term Care (LTC) facilities to analyze how they are utilizing their electronic health records (EHR) and if they are using their system to the maximum benefit; present key strategies in LTC to evaluate their existing system and strategies to implement new practices to maximize results. Objectives:

1. Present a systematic approach to analyzing current state and use of existing EHR.

2. Setting organizational goals to optimize EHR functionality throughout the enterprise.

3. Identify EHR key features that can maximize results.

Concurrent Session - Majestic C Legal Wednesday, September 2, 2015 10:45 a.m. to 11:45 a.m. Guest Speaker: Denise Bloch Attorney Sandberg, Phoenix & von Gontard

MACS, RACS, MICS, ZPICS & Other Alphabet Soup – What You Should Know About Medicare Audits (1.0 A) CMS contractors in the current climate include Medicare Administrative Contractors (MACs), Recovery Audit Contractors (RACs), Medicaid Integrity Contractors (MICs), Zone Program Integrity Contractors (ZPICs), and other organizations – as these contractors move to review claims providers submit for payment to Medicare and Medicaid, providers face challenges in the review process – organizations will be given an update of the state of these reviews and an understanding of the appeal process. Objectives:

1. Types of reviews conducted for MACs, RACs, MICs, ZPICs, and other organizations.

2. Appeal Process for MACs, RACs, MICs, ZPICs, and other organizations.

3. Emerging Issues and Developments.

LUNCH WITH EXHIBITORS

Wednesday, September 2, 2015 Noon – 2:00 PM

Generously Sponsored by BSI Constructors, Inc.

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Concurrent Session - Lindell/Pershing Room Wednesday, September 2, 2015 2:15 p.m. to 3:15 p.m. Guest Speaker: Linda Kettles Owner/Operator Kettles Healthcare Consulting LLC

Personal Alarm Elimination – How to Reduce Falls and Enhance Living (1.0 PC) Eliminating personal alarms can actually reduce falls and enhance quality of life. This session will provide steps needed to implement this vitally important change. Objectives:

1. Describe the negative impact personal alarms have on quality of life and provide steps needed to successfully implement their elimination.

2. Identify alternatives to fall prevention. 3. Discuss how staff empowerment is vital to success.

Concurrent Session - Majestic A Housing Wednesday, September 2, 2015 2:15 p.m. to 3:15 p.m. Guest Speaker: Jacki Langum Legal Services of Eastern Missouri Youth & Family Advocacy Program

Problem Tenants (1.0 PC) In this session, attendees will receive tips and strategies for creating successful relationships with residents and learn proactive methods for addressing problems when they arise. Objectives: 1. Learn what to do about lease terminations. 2. How to address bad behavior or rules violations. 3. How to handle residents who hoard.

Concurrent Session - Majestic B Wednesday, September 2, 2015 2:15 p.m. to 3:15 p.m. Guest Speaker: Amanda Tinney Principal CliftonLarsonAllen

Benchmarking for Success in a Value Based Environment (1.0 A) Key topics include: review payment models for providers; post-acute care changes in Missouri; payment reform illustrations; identify keys to success for quality monitoring and changes. Objectives:

1. Understand the importance of measuring and monitoring quality indicators.

2. Evaluate how quality is impacting payment. 3. Learn from a case study how an organization has adopted

quality monitoring and change. Concurrent Session - Majestic D Technology Wednesday, September 2, 2015 2:15 p.m. to 3:15 p.m. Guest Speakers: Tony Munns, Partner Brown Smith Wallace Ron Present, Partner Brown Smith Wallace

HIPAA Cybersecurity Breaches – What Should You be Doing to Keep Out of the Headlines? (1.0 A) HIPAA HITECH violations, Cyber Attacks and Security Breaches equal bad publicity and worse – know the questions you should be asking your executive team to avoid hitting the headlines; identify the risks facing your organizations and the steps to take to minimize those risks. Objectives:

1. Overview of security, privacy, information security, cybersecurity, and security frameworks.

2. Recent breaches involving health care providers – causes, results and factors affecting the cost of the breach.

3. Provide steps for executive and IT management teams to reduce those risks.

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Concurrent Session - Lindell/Pershing Room Wednesday, September 2, 2015 2:15 p.m. to 3:15 p.m. Guest Speaker: Linda Kettles Owner/Operator Kettles Healthcare Consulting LLC

Personal Alarm Elimination – How to Reduce Falls and Enhance Living (1.0 PC) Eliminating personal alarms can actually reduce falls and enhance quality of life. This session will provide steps needed to implement this vitally important change. Objectives:

1. Describe the negative impact personal alarms have on quality of life and provide steps needed to successfully implement their elimination.

2. Identify alternatives to fall prevention. 3. Discuss how staff empowerment is vital to success.

Concurrent Session - Majestic A Housing Wednesday, September 2, 2015 2:15 p.m. to 3:15 p.m. Guest Speaker: Jacki Langum Legal Services of Eastern Missouri Youth & Family Advocacy Program

Problem Tenants (1.0 PC) In this session, attendees will receive tips and strategies for creating successful relationships with residents and learn proactive methods for addressing problems when they arise. Objectives: 1. Learn what to do about lease terminations. 2. How to address bad behavior or rules violations. 3. How to handle residents who hoard.

Concurrent Session - Majestic B Wednesday, September 2, 2015 2:15 p.m. to 3:15 p.m. Guest Speaker: Amanda Tinney Principal CliftonLarsonAllen

Benchmarking for Success in a Value Based Environment (1.0 A) Key topics include: review payment models for providers; post-acute care changes in Missouri; payment reform illustrations; identify keys to success for quality monitoring and changes. Objectives:

1. Understand the importance of measuring and monitoring quality indicators.

2. Evaluate how quality is impacting payment. 3. Learn from a case study how an organization has adopted

quality monitoring and change. Concurrent Session - Majestic D Technology Wednesday, September 2, 2015 2:15 p.m. to 3:15 p.m. Guest Speakers: Tony Munns, Partner Brown Smith Wallace Ron Present, Partner Brown Smith Wallace

HIPAA Cybersecurity Breaches – What Should You be Doing to Keep Out of the Headlines? (1.0 A) HIPAA HITECH violations, Cyber Attacks and Security Breaches equal bad publicity and worse – know the questions you should be asking your executive team to avoid hitting the headlines; identify the risks facing your organizations and the steps to take to minimize those risks. Objectives:

1. Overview of security, privacy, information security, cybersecurity, and security frameworks.

2. Recent breaches involving health care providers – causes, results and factors affecting the cost of the breach.

3. Provide steps for executive and IT management teams to reduce those risks.

Concurrent Session - Majestic C Legal Wednesday, September 2, 2015 2:15 p.m. to 3:15 p.m. Guest Speaker: Jonathan McCrary Attorney Sandberg Phoenix & von Gontard

10 Ways to Avoid Litigation: Easy Tips to Keep the Lawyers Away (1.0 A) Facility administration will be given reminders of ways to keep the staff, residents, and residents’ families on their side through both good/bad administration to avoid a visit from the facility lawyer. Objectives:

1. Educate long-term care facility administration on issues that lead to litigation and/or cause defense problems during the course of litigation.

2. Cover sample topics of responses to incidents, documentation problems, communication with family and physician, and day-to-da staff morale.

3. Provide examples of behaviors and actions to avoid and ways to minimize potential exposure.

Concurrent Session - Majestic A Wednesday, September 2, 2015 3:30 p.m. to 4:30 p.m. Guest Speaker: Teressa Leeds, RN The Living Center, Marshall MO

Walk a Mile (1.0 PC) Key topics include: developed the program “Walk a Mile” to give staff at Living Center in Marshall MO the opportunity to ‘walk a mile in residents’ shoes’ in order to improve caregiver sensitivity – spend a day living the life of a long-term care resident; lessons learned by staff in such an experience; assist participants in creating their own “Walk A Mile “program. Objectives:

1. Discuss the staff enrichment program “Walk A Mile” focusing on facilitating empathy through a lived experience.

2. By immersing ourselves in ‘someone else’s shoes’ we catch a glimpse and can apply that with to providing real person centered care.

3. Learn how the ‘Hand to Hand’ program prevents abuse and caring for residents with dementia.

Concurrent Session - Majestic B Housing Wednesday, September 2, 2015 3:30 p.m. to 4:30 p.m. Guest Speaker: Cyrus Dashtaki Dashtaki Law Firm

Reasonable Accommodations and Modifications – A Legal Primer (1.0 A) Information in this legal primer is presented to help explain laws concerning individuals with disabilities in the housing context, specifically requests for reasonable accommodations and the interactive process; provides guidance on the laws protecting people with disabilities and ensuring their ability to find safe and stable housing. Objectives:

1. Duties of providers when faced with reasonable accommodation requests from tenants.

2. Reasonable accommodation/modification flowchart. 3. Sample request forms for reasonable

accommodation/modification.

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Concurrent Session - Majestic D Wednesday, September 2, 2015 3:30 p.m. to 4:30 p.m. Guest Speaker: Margaret Scavotto Director of Compliance Services Management Performance Associates

Strategy Session: Compliance Conundrums and Legal Landmines (1.0 A) Whether you are new to compliance or a pro looking to fine tune your program this session will answer your questions and help you avoid common pitfalls; this interactive strategy session will work to brainstorm, problem solve, and identify solutions to pressing compliance and legal problems in the senior industry. Objectives:

1. Identify common and high-risk compliance program challenges and areas of legal risk

2. Understand strategies for avoiding and responding to compliance and legal pitfalls

3. Learn approaches for developing and keeping an effective approach to compliance

Concurrent Session - Majestic C Technology Wednesday, September 2, 2015 3:30 p.m. to 4:30 p.m. Guest Speakers: Jim Dixon Brightergy Billy Hammerly Brightergy

Reimagine Energy – Empowering Organizations to Take Control of their Energy (1.0 A) Brightergy is changing the way businesses, schools, cities and nonprofits manage energy - represent a choice in energy, a partner in energy management, and a conduit to cheaper, cleaner energy resources; current clients include Lutheran Senior Services, John Knox Village, and St Luke’s Hospital Kansas City. Objectives:

1. Discuss energy consumption – how to be more efficient in the way you consume energy.

2. Discuss energy audits and rebate opportunities specific to lighting in Missouri.

3. Demonstrate the savings on energy costs by upgrading to LED lights.

Concurrent Session - Lindell/Pershing Room Legal Wednesday, September 2, 2015 3:30 p.m. to 4:30 p.m. Guest Speaker: Debra Schuster Debra Schuster & Associates

Elder and Adult Mediation – What It Is And How It Can Transformatively Resolve Disputes (1.0 PC) The concept of Elder and Adult mediation is a highly effective, multi-disciplinary alternative dispute resolution technique that enables families, elders and others involved with transition and crises to collaboratively develop their own solutions to issues pertaining to aging and disability Objectives:

1. Understand the concepts and applicability of elder and adult mediation to resolve disputes.

2. Provide information about how elder and adult mediation is a more flexible, collaborative and transformative dispute resolution tool.

3. Demonstrate different mediation techniques involved in elder and adult mediation.

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Concurrent Session - Majestic A Wednesday, September 2, 2015 4:45 p.m. to 5:45 p.m. Guest Speaker: Linda Amoroso Life Enrichment Director Alexian Brothers Sherbrooke Village

Individualized Dementia Activites (1.0 PC) Caring for our Elders “Spirit” is just as important as caring for the body; explore meaningful and individualized activities that staff can do in their work environment to make everyday tasks an activity for each resident in all stages of dementia. Objectives:

1. Assessing the essence of each person they work with. 2. Using creative techniques to develop individualized programs

for those dementia residents in all stages. 3. How to make everyday tasks an activity – enjoy the moments

together. Concurrent Session - Majestic D Housing Wednesday, September 2, 2015 4:45 p.m. to 5:45 p.m. Guest Speaker: Zachary Schmook Deputy Director and Managing Attorney, Metropolitan St Louis Equal Housing and Opportunity Council

Disability, Regulatory Compliance, and Fair Housing (1.0 A) Senior housing providers must meet certain state and federal regulatory obligations in their living facilities; session will focus on how senior housing providers can meet these regulatory obligations and others. Objectives:

1. Reconcile tenant screening regulations with prohibitions against inquiring into an applicant’s disabilities.

2 Meet Section 504 accessibility requirements for persons with disabilities.

3 Provide reasonable accommodations to residents with disabilities (including hoarders).

Concurrent Session - Majestic D Wednesday, September 2, 2015 4:45 p.m. to 5:45 p.m. Guest Speaker: Nicole Wagner Internet Marketing Director Stevens & Tate Marketing

Strategies for Using Search & Social to Attract Residents (1.0 A) This session will offer perspectives on how to create a positive impression and maximize impact of your website and social programs; learn how to enhance your online presence, create efficiencies, and strengthen your website, search and social media programs for senior living communities. Objectives:

1. Learn how to use social media techniques in the most effective ways.

2. Provide examples of websites and social media campaigns to achieve the best results.

3. Understand how social media and search engine marketing fit into overall online strategy and marketing objectives and the importance of aligning individual initiatives.

Concurrent Session - Lindell/Pershing Rooms Technology Wednesday, September 2, 2015 4:45 p.m. to 5:45 p.m. Guest Speaker: Rey Castuciano Table Wisdom

Elder Mentoring in an Online World (1.0 PC) Key topics include: to educate our country’s workforce through our elder’s wisdom. The company is an 501 (c) (3) social enterprise based on the speaker’s 2014 6-week stay in a skilled nursing facility while his father recovered from a stroke and on his experiences as a Philippines immigrant. Objectives:

1. To explain the theory behind and goals of Table Wisdom. 2. To gain a working knowledge of Table Wisdom. 3. To share the preliminary results of Table Wisdom.

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Concurrent Session - Majestic A Wednesday, September 2, 2015 4:45 p.m. to 5:45 p.m. Guest Speaker: Linda Amoroso Life Enrichment Director Alexian Brothers Sherbrooke Village

Individualized Dementia Activites (1.0 PC) Caring for our Elders “Spirit” is just as important as caring for the body; explore meaningful and individualized activities that staff can do in their work environment to make everyday tasks an activity for each resident in all stages of dementia. Objectives:

1. Assessing the essence of each person they work with. 2. Using creative techniques to develop individualized programs

for those dementia residents in all stages. 3. How to make everyday tasks an activity – enjoy the moments

together. Concurrent Session - Majestic D Housing Wednesday, September 2, 2015 4:45 p.m. to 5:45 p.m. Guest Speaker: Zachary Schmook Deputy Director and Managing Attorney, Metropolitan St Louis Equal Housing and Opportunity Council

Disability, Regulatory Compliance, and Fair Housing (1.0 A) Senior housing providers must meet certain state and federal regulatory obligations in their living facilities; session will focus on how senior housing providers can meet these regulatory obligations and others. Objectives:

1. Reconcile tenant screening regulations with prohibitions against inquiring into an applicant’s disabilities.

2 Meet Section 504 accessibility requirements for persons with disabilities.

3 Provide reasonable accommodations to residents with disabilities (including hoarders).

Concurrent Session - Majestic D Wednesday, September 2, 2015 4:45 p.m. to 5:45 p.m. Guest Speaker: Nicole Wagner Internet Marketing Director Stevens & Tate Marketing

Strategies for Using Search & Social to Attract Residents (1.0 A) This session will offer perspectives on how to create a positive impression and maximize impact of your website and social programs; learn how to enhance your online presence, create efficiencies, and strengthen your website, search and social media programs for senior living communities. Objectives:

1. Learn how to use social media techniques in the most effective ways.

2. Provide examples of websites and social media campaigns to achieve the best results.

3. Understand how social media and search engine marketing fit into overall online strategy and marketing objectives and the importance of aligning individual initiatives.

Concurrent Session - Lindell/Pershing Rooms Technology Wednesday, September 2, 2015 4:45 p.m. to 5:45 p.m. Guest Speaker: Rey Castuciano Table Wisdom

Elder Mentoring in an Online World (1.0 PC) Key topics include: to educate our country’s workforce through our elder’s wisdom. The company is an 501 (c) (3) social enterprise based on the speaker’s 2014 6-week stay in a skilled nursing facility while his father recovered from a stroke and on his experiences as a Philippines immigrant. Objectives:

1. To explain the theory behind and goals of Table Wisdom. 2. To gain a working knowledge of Table Wisdom. 3. To share the preliminary results of Table Wisdom.

Concurrent Session - Majestic C Legal Wednesday, September 2, 2015 4:45 p.m. to 5:45 p.m. Guest Speaker: Kathryn Wire Center for Patient Safety

 PSO:  Your Partner in the New Frontier  (1.0 A)  The future holds many challenges for long term care and many of them arise from a need to provide safe, high‐quality care in a complex environment. This session will help you understand how participation in a PSO can support improvement work on specific issue, such as falls, and allow your organization to collaborate with other providers in a safe care environment.  Objectives: 

1. Describe the nature of PSO’s and the protections they offer. 2. Examine the collaborative care and issue‐specific settings for 

opportunities to apply the PSO protections to safety and quality improvement work. 

3. Examine possible structures and relationships that would be compatible with protections under a PSO umbrella. 

Wednesday, September 2, 2015

6:00 – 7:30 PM

RECEPTION AT THE FLAMINGO BOWLING ALLEY Tickets Sold Separately

Generously sponsored by: Rich & Cartmill, Inc.

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Thursday, September 3, 2015 Opening Session – Majestic D

9:00 a.m. to 11:00 a.m. Keynote Speaker: Andrew Carle Carle Consulting Generously Sponsored by: Sodexo

Innovations, Technology and the Future of Senior Housing (1.25 A) This session is an overview of a worldwide aging population and the need for new models of housing to meet both the demographic and psychographic needs of today’s and tomorrow’s “Boomer” seniors; . Objectives:

1. Examples of “Nana” technologies to address projected labor and resource challenges for different cultures, interests, and specialty populations.

2. Learn why the “Collapse of the Three-Legged-Stool of Caregiving” will drive growth of the senior housing industry.

3. How the “Golden Triangle” should drive government and consumer policy in the years ahead.  

LeadingAge Staff

Missouri State Information Consultant (MSIC) Update (.75 A) Legislative & Regulatory Update

CONCURRENT SESSIONS

Concurrent Session - Majestic D Thursday, September 3, 2015 11:15 a.m. to 12:15 p.m. Guest Speakers: Julie Bilyeu Director of Senior Living Billing Department BKD LLC Sherri Robbins, RN, LNHA, CLNC, RAC-CT BKD LLC

Understanding the Financial Links Between Clinical and Billing (1.0 A) With the increased amount of scrutiny skilled nursing facilities face in today’s environment, strong clinical to billing communication is imperative; clinical and accounts receivable specialists will shed light on common issues that providers struggle with as it relates to the gap between clinicians and business office personnel; topics covered include consolidated billing and admissions; assistant to close the communication gap, avoid pitfalls and improve compliance and accuracy in information sent to payers. Objectives:

1. Describe key information that should be obtained upon admission that impacts clinical and billing processes.

2. Outline potential pitfalls of poor clinical to billing office communication.

3. Discuss how to develop an integrated approach to improve accuracy of clinical and financial information.  

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Concurrent Session - Majestic A Thursday, September 3, 2015 11:15 a.m. to 12:15 p.m. Guest Speaker: Amanda Tinney CliftonLarsonAllen

Evolving Payment and Service Models: Blessing or a Cure? (1.0 A) Development of payment models will be presented illustrating the changes and anticipated future trends surrounding payment and provider partnerships; model characteristics, components and activity will be shared; case studies will be reviewed allowing providers the new payment structures. Objectives:

1. Understand the structure of ACOs and bundled payment demonstration projects.

2. Discuss future trends around new payment models and provider partnerships

3. Recognize key relationship and financial management components involved and how your agency is ready for the new payment structures.

Concurrent Session - Majestic B Thursday, September 3, 2015 11:15 a.m. to 12:15 p.m. Guest Speaker: Clay Bullard Owner and Operator PGx Medical

Metabolic Validation Testing – Rethinking Your Approach to Pharmaceutical Usage in LTC (1.0 PC) This session will educate healthcare professionals on what personalized medicine really is; how it can impact the LTC environment; how each LTC resident can benefit from personalized medicine; what costs come into play with Pharmacogencomic testing. Objectives:

1. Understand the new technologies for LTC personalized medicine.

2. Empower your clinical staff with information unique to each patient.

3. Become informed as to warnings on prescription medication related to DNA testing.

Concurrent Session - Majestic C Thursday, September 3, 2015 11:15 a.m. to 12:15 p.m. Guest Speaker: Jacque James President and Founder of ARA Fraud & Forensic Services

Protecting Your Business from Occupational Fraud (1.0 A) This session will educate business owners, advisors and key management on the impact workplace fraud has on an organization and steps they can take to prevent it. Objectives:

1. Common fraud schemes in small business and understanding why fraud occurs.

2. Identify the behavioral red flags of a dishonest employee. 3. How to prevent fraud in your organization and the strategies

on how to handle it.

CONFERENCE CONCLUDES

 

   

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Concurrent Session - Majestic A Thursday, September 3, 2015 11:15 a.m. to 12:15 p.m. Guest Speaker: Amanda Tinney CliftonLarsonAllen

Evolving Payment and Service Models: Blessing or a Cure? (1.0 A) Development of payment models will be presented illustrating the changes and anticipated future trends surrounding payment and provider partnerships; model characteristics, components and activity will be shared; case studies will be reviewed allowing providers the new payment structures. Objectives:

1. Understand the structure of ACOs and bundled payment demonstration projects.

2. Discuss future trends around new payment models and provider partnerships

3. Recognize key relationship and financial management components involved and how your agency is ready for the new payment structures.

Concurrent Session - Majestic B Thursday, September 3, 2015 11:15 a.m. to 12:15 p.m. Guest Speaker: Clay Bullard Owner and Operator PGx Medical

Metabolic Validation Testing – Rethinking Your Approach to Pharmaceutical Usage in LTC (1.0 PC) This session will educate healthcare professionals on what personalized medicine really is; how it can impact the LTC environment; how each LTC resident can benefit from personalized medicine; what costs come into play with Pharmacogencomic testing. Objectives:

1. Understand the new technologies for LTC personalized medicine.

2. Empower your clinical staff with information unique to each patient.

3. Become informed as to warnings on prescription medication related to DNA testing.

Concurrent Session - Majestic C Thursday, September 3, 2015 11:15 a.m. to 12:15 p.m. Guest Speaker: Jacque James President and Founder of ARA Fraud & Forensic Services

Protecting Your Business from Occupational Fraud (1.0 A) This session will educate business owners, advisors and key management on the impact workplace fraud has on an organization and steps they can take to prevent it. Objectives:

1. Common fraud schemes in small business and understanding why fraud occurs.

2. Identify the behavioral red flags of a dishonest employee. 3. How to prevent fraud in your organization and the strategies

on how to handle it.

CONFERENCE CONCLUDES

 

   

Presenter Biographies 

Linda Amoroso, ADC - Ms. Amoroso is currently the Life Enrichment Director at Alexian Brothers Sherbrooke Village. She is a speaker at state, local, and national Activity Directors’ conventions and has been an Activity Director for 30 years. She is certified by the National Certification Council for Activity Professionals and is a recipient of Creative Programming Award from the Missouri Governor’s Conference on Aging. Julie Bilyeu – Ms. Bilyeu has over 13 years of billing experience. Her expertise includes billing recovery and assessments. She is the director of BKD’s senior living billing department which provides monthly outsourcing to over 80 providers. Julie also speaks to industry associations and conducts webinars and training on billing-related topics. Denise Bloch – Ms. Bloch as 20 years’ experience as an attorney and has been at Sandberg, Phoenix & von Gontard PC since 2013 representing healthcare providers, including long-term care companies, hospitals and physicians. Susan Bruker, RA NHA – Ms. Bruker is a licensed nursing home administrator and registered architect and principal at Lawrence Group Architects. She has over 25 years’ experience in senior living design, managing the design of skilled nursing, assisted living and independent senior living facilities. Clay Bullard – Mr. Bullard is the founder and manager of operations at PGx Medical, a company ensuring that all customers, physicians, LTC owners, pharmacists, and nurses are implementing and educating available technologies with their patients to advance the message surrounding Metabolic Validation. Mr. Bullard educates the market on cost savings and clinical values of the Metabolic Validation Program for the LTC markets. Deborah “Debbi” Byrd, Psy.O., LCSW - Dr. Byrd currently serves as the state representative for the Older Persons Division of the National Association of State Mental Health Program Directors through the Missouri Department of Mental Health, Division of Behavioral Health. She is licensed as an LCSW in Missouri and Texas and in addition to maintaining a private practice specializing in addictions counseling, she has worked as a social worker in a nursing home facility and has been program director for several inpatient geriatric psychiatric programs. Dr. Byrd is certified to teach both Older Adult Module of Mental Health First Aid and Question, Persuade, Refer suicide prevention program. Andrew Carle – Mr. Carle is President of Carle Consulting LLC and is recognized as one of the leading figures in the senior housing industry. He has over 30 years in senior housing industry experience and is a professor and Executive-in-Residence and Founding Director of the Program in Senior Housing Administration at George Mason University in Fairfax VA. Andrew co-developed the first GPS shoe for individuals with Alzheimer’s. He has received national and international recognition for identifying and defining senior housing – University Based Retirement Communities and serves as a consultant to the senior housing industry, universities and technology companies. Rey Castuciano – Mr. Castuciano the Founder and CEO of Table Wisdom. The creation of this enterprise is based on his 2014 six-week stay in a skilled nursing facility while his father recovered from a stroke and on his experiences as a Philippines immigrant. Ann Catlin, OTR, LMT – Ms. Catlin is a recognized educator in the field of massage for those in later life stages. She is the Founder/Director for Compassionate Touch® and has over 30 years of experience in reclaiming human touch in eldercare and hospice.  Cyrus Dashtaki – Mr. Dashtaki is founding attorney of the Dashtaki Law Firm, where he practices employment, housing and public accommodation discrimination, wage and hour, consumer fraud, and serious personal injury law. He obtained his law degree from Washington University in St Louis and is an active member of the National Employment Lawyers Association, Missouri Association of Trial Attorneys, and the Lawyers Association of St. Louis. Prior to starting Dashtaki Law Firm, he was an Assistant Attorney General for the State of Missouri and a frequent speaker on public accommodation law, housing discrimination and employment law. Joan Devine - Ms. Devine is Director of Performance Improvement for Lutheran Senior Services and provides leadership for culture change within the organization. She is the Board chair for Missouri Coalition Celebrating Care, Continuum, Change (MC5) and has presented on various topics related to LTC culture change nationally and internationally.

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Jim Dixon – Mr. Dixon is a Commercial Energy Advisor for Brightergy. He graduated from the University of Missouri with a Bachelor of Science in Business Administration and has vast experience in the financial markets working for such notable firms as Shearson Lehman, Advest, Morgan Stanley and the Stifel Nicolaus creating wealth for his clients. James has translated his financial expertise into value propositions (ROI, IRR and paybacks) that energy efficient projects present to Brightergy clients. Rev. Jeannie Martin Dudenhoeffer – Rev. Dudenhoeffer is Pastor of Congregational Care at First United Methodist Church in Jefferson City. She has a checkered past as a public school teacher. Jeannie holds Master’s degrees in Divinity from St. Paul School of Theology in Kansas City and in Education (Counseling) from Lincoln University. She will die someday. Derek Fenwick, PT, MBA, GSC – Mr. Fenwick is Director of Professional Development at Infinity Rehab. He is President of the Oregon Physical Therapy Association. He sits on the Leadership Development Committee of the American Physical Therapy Association. Connie Fisher  - Ms. Fisher is the Director of Mental Health Promotion for Mental Health America of Eastern Missouri. She is a Licensed Clinical Social Worker with 26 years of private experience and over 12 years of college teaching experience. She is an expert at presenting information in wellness seminars to help people learn the skills needed to improve their mental, physical, and spiritual health. Montez Fitzpatrick - Mr. Fitzpatrick joined Keystone in early 2014 as an accomplished information security professional. He leads information security and governance departments for Keystone, internally and externally and is a speaker on HIPPA compliance topics. Tim Flick, CEC – Mr. Flick is Product Marketing Specialist for Fruits/Vegetables/Dairy with Gordon Food Service. He is a successful restaurant owner-operator, and award-winning certified executive chef, and a well-organized kitchen manager, with attention to controlling costs with simplified solutions that preserve quality and variety. He is able to identify and effectively communicate food product opportunities for clients. He has excellent ability to analyze clients’ menus with an eye for creative strategies offering imaginative ideas for menu development to maximize satisfaction and return guest. Scott Gima, R.N. – Mr. Gima is Vice President of Management Performance Associates Inc. and has 27 years of nursing and healthcare management experience. He has positioned facilities to sustain financial viability and secure their futures with a focus on governance, strategic positioning, managed care, operational and financial improvement.  Bruce Gosser – Mr. Gosser is a Principal Consultant INNOVA Health Solutions. He works extensively with managed care strategy and IT strategy in business development initiatives for INNOVA clients. He has led network development linking providers and payors through Patient-Centered Medical Home networks and ACO business models. Billy Hammerly – Mr. Hammerly is a Commercial Energy Advisor with Brightergy. He graduated with a BA in English from Rockhurst University in Kansas City, MO. Billy has vast experience in the construction and operations fields. He spent the last several years as the Director of Operations and Development for John Knox Village in Lee’s Summit, MO (2nd largest CCRC in the United States). Billy joined the Brightergy team to focus exclusively on Healthcare and Senior Living. His knowledge of Operations and Development allow a unique perspective on the challenges that affect the Senior Living Communities today. Bernard Huger – Mr. Huger is an Officer at Greensfelder where he is manager of the educational, religious and tax exempt organizations practice group and is an executive member of the National Diocesan Attorneys Conference. Susan Hutchinson - Ms. Hutchinson, Executive Director of Affordable Housing for Lutheran Senior Services in St. Louis, has over 30 years of experience in the social work and housing fields. Susan is responsible for 756 HUD 202, market rate and LIHTC units, future expansion and developing a subsidized supportive services program to assist residents to age in place. She holds a degree in psychology from Bowling Green State University and the designation of Certified Aging Services Professional (CASP) through the University of North Texas. John Ideen – Mr.Ideen is Executive Chef at Covenant Village in Golden Valley MN with 20 years of professional cooking experience. He has more than a decade of culinary experience in the senior living industry and has a passion for creating healthy, innovative meals in senior community dining.

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Jacque James – Ms. James is President and Founder of ARA Fraud and Forensic Services. She has over 22 years’ experience in law enforcement, corporate investigations and fraud examination. She is a Certified Fraud Examiner; ARA Fraud & Forensic Services is a Missouri-based fraud prevention and detection firm that provides loss prevention and risk management solutions; speaker and trainer on fraud prevention, hiring ethical candidates and building a sound company culture. Tiffany Karlin – Ms. Karlin is Partner and Director of Healthcare Services for Mueller Prost CPAs and Business Advisors. She is experienced in Medicare and Medicaid reimbursement systems, operational need and structures of all post-acute providers, and healthcare reform client impact. Ms. Karlin is an active leader/educator/speaker for her client service and participation as an advocate for the healthcare field. Linda Kettles, RN, RAC-CT – Ms. Kettles has worked since 1984 in the field of aging. She has helped manage multiple facilities as nurse consultant, VP clinical services, Regional VP operations, and COO across the United States. She is currently owner/operator of Kettles Healthcare Consulting LLC. Bob Koch  - Mr. Koch has 30+ years of food service experience in Culinary Arts, Restaurant Operations, education, healthcare, broker and distribution networks. He has been recognized by the American Culinary Federation; is a certified trainer for the National Restaurant Association Educational Foundation; is a founder of Second Helpings Indianapolis Indiana and a Northwood Institute Graduate West Baden Indiana. Bob has a lifelong passion for great food and feeding people!  Jacki J. Langum - Ms. Langum is a staff attorney in Legal Services of Eastern Missouri’s Housing Law and Youth and Family Advocacy Programs and is the Project Coordinator for the Ferguson-North County Stabilization Initiative. Jacki is a Fellow for the 2014 Shriver Center on Law and Poverty Racial Justice Training Institute and serves as a faculty member for the 2015 fellowship cohort. She earned her JD from the University of Missouri-Columbia. Nicole C. Larch joined Sandberg Phoenix & von Gontard in April of 2007. She is a member of the Health Law Practice Group focusing on nursing home and medical malpractice defense. Nichole has successfully represented nursing homes and hospitals in all aspects of litigation including investigation, discovery, motion practice trials, medical malpractice and wrongful death trials.  Teressa Leeds, RN – Ms. Leeds has been a nurse in long term care for 28 years and currently is the Assistant Director of Nursing at The Living Center in Marshall MO. She developed the “Walk A Mile” program for staff and assists other long term facilities in creating their own “Walk A Mile” program. Dr Kezia Lilly – Dr. Lilly is Dean at Mercy College of Nursing & Health Sciences and Nursing Informatics and is a Consultant for INNOVA Health Solutions. She has 15 years nursing and health informatics experience and has consulted with LTC providers on development and selection of EHR. Brother Warren Longo - Brother Longo is Pastoral Care Director at Alexian Brothers Community Services (PACE), a program of the all-inclusive care for the elderly. He is an Alexian Brother with a nursing and theological education background. He received the “Saint Martin’s Cloak” award in 2011from the National PACE Association for best practice “Helping to Finish Unfinished Business”.  Jonathan McCrary – Mr. McCrary is currently Counsel with Sandberg Phoenix & von Gontard P.C. and has represented national long-term companies and mom-and-pop nursing home facilities since 2000. He practiced in Memphis TN for 13 years before relocating to St Louis in 2013. Dr. Marie NcNeely is an instructor in Physical Therapy and Neurology at Washington University studying neural control of walking and balance in healthy adults and with Parkinson disease; BA in neuroscience, zoology, and psychology from Ohio Wesleyan University and PhD in neuroscience from Washington University. Diane Meatheany - Ms. Meatheany is a registered nurse, a licensed nursing home administrator, and chief operating officer of St Andrew’s Management Services where she formulates, administers and monitors a budget of $90 million comprising 21 senior living facilities.

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Ray Miller, MSOSH - As Director of Risk and Safety Solutions for Direct Supply, Ray guides the development and implementation of resident and employee safety, risk management and loss prevention programs. Ray also provides education, training and insight at all levels of the long term care community. Larry Minnix - Mr. Minnix is LeadingAge President and Chief Executive Office (2001-Present). He has been a passionate advocate in not-for-profit aging services for over 45 years. During his 14 years in leadership as President/CEO of LeadingAge, Mr Minnix has helped advance a leadership agenda of quality improvement, technology, innovation, financing and leadership development. He is a frequent speaker, writer, and serves on the boards at Long-Term Quality Alliance, Generation United and Advance CLASS. He holds a doctorate degree from Emory University and is an ordained elder in the United Methodist Church.  Steve Miskovic, MSW/LCSW - Mr. Miskovic owns and operates Care Choice Care Management. He has worked for the State of Missouri, community health for seniors and non-profits. He is an adjunct professor at Washington University. Joe Mulligan – Mr. Mulligan is Managing Director with Cain Brothers’ St Louis office. He has 25 years investment banking experience and has completed more than $2.5 billion of health care financings for providers within the acute, post-acute and behavioral health industries. Mr. Mulligan specializes in strategic advisory engagements where he has experience with start-ups, mergers, acquisitions, turnarounds, recapitalizations, workouts and repositionings. Tony Munns – Mr. Munns is founding IT Partner at Brown Smith Wallace. His projects include IT audit, security, HIPAA implementation services and technology attest reviews. He is the founding partner and leader of the HIPAA_HITECH practice at Brown Smith Wallace. Tony is also an expert speaker/writer on HIPAA and HITECH security matters. Ryan Nusbickel ‐ Mr. Nusbickel  is a licensed insurance agent for property, general liability, worker’s compensation, and employee benefits coverage. He is a former TV reporter for Channel 4 in St. Louis and a motivational speaker. Lori Peterson – Ms. Peterson is Founder/Owner of Collaborative Consulting. She has honed expertise working with post-acute and community based providers to facilitate organizational positioning, readying and to encourage participation in models of accountable and integrated care delivery; develop services/programs that capitalize on care transitions and care management programs. Ron Present  - Mr. Present is a Partner and the Health Care Services Industry Group Leader of Brown Smith Wallace. Ron advises providers, payers, employers and other organizations that support the health care industry. As a licensed and certified nursing home administrator with over 30 years’ experience in the industry, he has in-depth knowledge of the operational and financial structures of pre-acute, acute, and post-acute health care environments and their impact under Health Care Reform.  Sherri Robbins, RN, LNHA, CLNC, RAC-CT – Ms. Robbins has more than 20 years of long term care experience. She provides clinical consulting and education to providers nationwide, including focused reviews related to Medicare compliance and reimbursemen. She frequently speaks to senior living associations regarding management of skilled patient care and Medicare programs. Margaret Scavotto, JD, CHC - Ms.Scavotto is Director of Compliance Services at Management Performance Associates and is certified in health care compliance. She solves problems for compliance clients by developing and managing compliance solutions with policies and procedures, workforce and board education programs, and auditing strategies designed to improve processes and outcomes. Michael Scavotto – Mr. Scavotto is President of Management Performance Associated Inc. St Louis Missouri (19 years) which provides turnaround management services to institutional healthcare providers; consulting services in areas of market and financial feasibility, business planning, SNF business office management, project development and management, Certificate of Need procurement, and regulatory compliance. Rev. Jeffery J. Scheer – Rev.Scheer is a certified Clinical Pastoral Education Supervisor with the Association of Clinical Pastoral Education and a Board Certified Chaplain with the Association of Professional Chaplains. Rev. Scheer serves as he Administrator of Clinical Pastoral Education at Lutheran Senior Services and has been a chaplain in long-term care since 2002.

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Zachary Schmook – Mr. Schmook is Deputy Director and Managing Attorney for the Metropolitan St. Louis Equal Housing & Opportunity Council. He represents clients who file housing discrimination complaints based on race, color, national origin, religion, gender and disability, including complaints based on admission policies, discriminatory advertising and accessibility for persons with disabilities. Debra Schuster – Debra is the owner of Debra K. Schuster & Associates, a holistic, multi-disciplinary law firm that focuses on elder law, disability and life care planning. She holds a Master of Health Administration degree from Washington University St Louis and a J.D. from St. Louis University School of Law. She has extensive training in basic mediation and specialized elder and adult mediation and is a lecturer at St Louis and Washington Schools of Law and the George Warren Brown School of Social Work. James Shaughnessy - Mr. Shaughnessy is executive vice president of BSI Constructors and manages over $300 million of residential construction for the company. Devra Shiba - Ms. Shiba is a Registered Dietitian Nutritionist with experience in the field of nutrition and dietetics – hospitals, long term care and health education. As a Board Certified Specialist in Gerontology Nutrition and a Certified Dementia Practitioner, she currently serves as Senior Manager of Nutrition Services for Sodexo Senior Living in the midwest region.  Michael Schomaker - Mr. Schomaker’s background is in Tai Chi and Qigong and he has extensive personal practice in mindful and mediation arts. He has taught these practices in the St Louis area for over 20 years.  Amanda Tinney - Ms. Tinney is a Principal with CliftonLarsonAllen specializing in assurance, reimbursement, tax, and consulting services for senior living clients. She has 13 years with CliftonLarsonAllen and her clients include nonprofit organizations, school districts, charter schools, municipalities, and senior retirement communities. Nicole Wagner – Ms. Wagner is the Internet Marketing Director at Stevens & Tate Marketing and has extensive experience in the senior living/aging care marketplace. She specializes in strategic and effective social media, search engine marketing, website optimization, mobile and Attraction Marketing initiatives. Jeffery S. Wellman, MSHRD ‐ Mr. Wellman has extensive background in leadership development, individual and organizational development and the long-term care system. He has served in leadership capacities in both the public and private sector for over 30 years. Jeff started his career in long-term care in 1990 in a residential care facility and worked his way into skilled nursing.  Kathryn Wire – Ms. Wire is the Project Manager for Long-Term Care for the Center for Patient Safety, as well as a legal consultant for the Center: She has worked in the patient safety and risk management field, including more than twenty years for regional health systems in the St Louis area. Since 2003 she has led her own firm, providing risk management and safety consulting services for the full continuum of healthcare providers, including LTC and physician practices. She is an attorney, a Certified Professional Healthcare Risk Manager, a Fellow of the American Society for Healthcare Risk Management and a certified civil mediator.

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Reserved for Exhibitor Booth Layout

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MEET THE EXHIBITORS Listing by Booth Number Booth 1 - Value First Booth 2 - AdvaCare Systems Booth 3 - Select Rehabilitation, Inc. - VF Booth 4 - UVANTA Pharmacy Booth 5 - Mueller Prost – VF Booth 7 - Partners Pharmacy Booth 9 - PharMerica Booth 10 - Sterling Dental Booth 12 - MC5 – Missouri Coalition Celebrating

Care Continuum Change Booth 15 - Paric Corporation Booth 17 - Center for Patient Safety Booth 18-20 - Medical Care Associates Booth 21 - Aegis Therapies Booth 23 - Just Jewelry Booth 24 - Missouri LTC Ombudsman Program Booth 25 - Peace of Mind Communication Booth 27 - Alixa Rx Booth 28 - Gordon Food Service - VF Booth 100 - Senior Care Network Booth 101 - DART Chart Systems - NM Booth 102 - Omnicare Booth 103 - BSI Constructors, Inc. Booth 104 - Omnicare Booth 105 - DA Burke & Associates Booth 106 - Deer Oaks Booth 107 - CliftonLarsonAllen Booth 109 - Assn. of Activity Professionals STL Booth 110 - Medline – VF Booth 112 - Frisella Nursery, Inc. Booth 113 - Invacare Continuing Care - VF Booth 114 - Ronnoco Booth 115 - WS Communications - NM Booth 119 - Infinity Rehab Booth 200 - Med-Miser, Inc. Booth 201 - Brightergy Booth 202 - Polaris Group - NM Booth 203 - McKesson Medical-Surgical - VF Booth 204 - BKD CPAs & Advisors Booth 205 - Novaerus Booth 206 - Ozark LTC Rx Booth 208 - Ziegler Investment Banking Booth 212 - HealthMEDX Booth 213 - Mobilex USA Booth 214 - Spellman Brady & Co. - VF Booth 215 - Rehab Care Booth 218 - Life Share Technologies Booth 219 - Premier Rx Health Solutions

Booth 300 - MMS-A Medical Supply Company -VF Booth 301 - BioTech X-Ray Booth 302 - Domtar Personal Care - NM Booth 304 - CapTel Outreach Booth 305 - Senior Care Pharmacy Booth 306 - Specialized Wound Management Booth 308 - Forbo Flooring System - VF Booth 309 - Horner & Shifrin, Inc. Booth 314 - Alliance Rehab STL & Symbria

Analytics Booth 317 - Mobile Eye Care Solutions

NM – New Member VF – Value First Member

Help us welcome the newest business members of LeadingAge Missouri.

Visit Booth 19 for all the details on how Value First can help your organization.

46th Annual LeadingAge Missouri Conference and Exposition September 1 - 3, 2015

Marriott St. Louis Grand Hotel - St. Louis, Missouri

To you our exhibitors, sponsors, volunteers and attendees: Thank you for attending the 46th Annual LeadingAge Missouri Conference and Exposition. We hope to see you next year!  

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Alpha List of Exhibitors

AdvaCare Systems Booth 2 Robert Locascio, Vice President 2939 N. Pulaski Rd. Chicago, IL 60641 Phone: 888-233-7677 www.advacaresystems.com rlocascio@advacaresystems.com AdvaCare is a leading provider of specialty medical equipment throughout the Midwest. Aegis Therapies (Sponsor) Booth 21 Kathy Tipton 7160 Dallas Parkway, Suite 400 Plano, TX Phone: 314-799-5819 www.aegistherapies.com kathy.tipton@aegistherapies.com Aegis Therapies is a primary provider of physical, occupational and speech therapies in nursing homes, assisted living centers, home health agencies and hospitals. Alixa Rx Booth 27 Howard Boothe 11286 Renner Blvd. Lenexa, KS 66219 Phone: 316-689-1916 www.alixarx.com howard.boothe@alixarx.com Alixa Rx combines a national pharmacy, on-site medication dispensing systems and board-certified geriatric pharmacists to provide a total pharmacy solution to post-acute providers. Alliance Rehab STL, Symbria Rx Services & Symbria Analytics Booth 314 Charles Platipodis 28100 Torch Parkway, Suite 600 Warrenville, IL 60555 Phone: 630-413-5854 www.symbria.com cplatipodis@symbria.com Symbria develops and implements innovative, outcome-driven services and programs for senior-living and post-acute providers.

Association of Activity Professionals – St. Louis Booth 109 Linda Amoroso % ABSV 4005 Ripa St. Louis, MO 63125 Phone: 314-763-7328 www.aapstl.org lindaamoroso@gmail.com Education, networking, support and advocacy for activity professionals. BioTech X-Ray Booth 301 Cathy Bergmann VP Sales 1065 Executive Parkway, Suite 220 St. Louis, MO 63141 Phone: 877-909-9729 www.biotechxray.com sales@biotechxray.com BioTech X-ray provides quality diagnostic X-ray, Ultrasound, and Doppler exams at the patient’s bedside reducing their need of hospitalization. BKD, LLP (Sponsor) Booth 204 Camille Lockhart Brian Hickman 910 East St. Louis Street, Suite 200 Springfield, MO 65806 Phone: 417-865-8701 www.bkd.com clockhart@bkd.com or bhickman@bkd.com BKD provides audit, tax, accounting outsourcing, operations consulting and Medicare, Medicaid, third-party reimbursement consults to health care providers. Experience, objectivity and peace of mind from a firm with resources that bring insight and understanding to improve your business performance. Brightergy (Sponsor) Booth 201 Billy Hammerly Commercial Energy Advisor 1712 Main Street, 6th Floor Kansas City, MO 64108 Phone: 816-897-1025 Brightergy pair innovative solutions with proprietary financing that empower you to take control of your energy, turn a liability into an asset, and ultimately save both dollars and emissions.

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BSI Constructors (Sponsor) Booth 103 Tim Hudwalker 6767 Southwest Avenue St. Louis, MO 63143 Phone: 314-781-7820 www.bsistl.com timh@bsistl.com Founded in 1972, BSI Constructors is a family owned general contractor and construction management firm based in St. Louis, MO. CapTel Outreach Booth 304 Laura Scott 1500 Olympic Blvd. Santa Monica, CA 90404 Phone: 310-576-1994 www.captel.com Laura.Scott@oeius.org CapTel captioned telephone shows word-for-word captions of everything a caller says. Like captions on TV for your phone. Center for Patient Safety Booth 17 Kathy Wire 2410A Hyde Park Road\ Jefferson City, MO 65109 Phone: 314-540-4910 www.centerforpatientsafety.org Kwire@mocps.org CPS provides tools to support resident safety culture development at no charge to Missouri licensed long-term care providers. CliftonLarsonAllen, LLP (Sponsor) Booth 107 Amanda Tinney 600 Washington Avenue, Suite 1800 St. Louis, Missouri 63101 Phone: 314-925-4300 www.cliftonlarsonallen.com, amanda.tinney@claconnect.com CliftonLarsonAllen provides assurance, accounting, tax,and financial and strategic counseling and advisory services to health care providers. DA Burke & Associates Booth 105 Greg Poling 1626 Ironstone Lane Nixa, MO 65714 Phone: 417-576-3726 www.daburkemedical.com greg@daburke.net DA Burke & Associates specializes in safe patient handling equipment and fall reduction equipment.

DART Chart Systems Booth 101 Tracy Hall 3825 W. Green Tree Road Milwaukee, WI 53209 Phone: 317-694-7338 www.dartchart.com thall@dartchart.com DART Chart digitizes Managed Care contracts to ensure facilities maximize reimbursements for Skilled per diems, and negotiate non-covered services.

Deer Oaks – A Behavioral Health Organization Booth 106 Terry Lascano 7272 Wurzbach San Antonio, TX 78240 Phone: 210-617-0037 www.deeroaks.com tlascano@deeroaks.com Deer Oaks is a multi-site psychology practice, that provides on-site, ongoing psychotherapy/counseling and evaluations to residents in skilled nursing, assisted living and residential care communities. Domtar Personal Care Booth 302 Howard Cotner 2449 East Lloyds Place Springfield, MO Phone: 417-576-3078 Howard.Cotner@Domtar.com Domtar Personal Care, a division of Domtar Enterprises, design, manufacture and distribute adult incontinence products, including briefs protective underwear, under pads, washcloths and related products. Forbo Flooring System Booth 308

Roger Gooch 8 Maplewood Drive Hazleton, PA 18202 Phone: 817-690-4189 www.forboflooringna.com roger.gooch@forbo.com Forbo manufactures the most technically superior performance textile and linoleum floor coverage available that are engineered for a lifetime of use. Forbo provides references of senior care facilities that have used the flooring for over 10-20 years and that are still performing today.

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Frisella Nursery, Inc. Booth 112 Tony Frisella 550 Hwy. F Defiance, MO 63341 Phone: 636-798-2555 www.frisellanursery.com landscape@frisellanursery.com Frisella provides top-notch landscape services and educational programs designed to inspire the imagination of customers. Gordon Food Service Booth 28

Todd Medley and Dennis Minner Customer Development Specialists 342 Gordon Industrial Dr. Shephardsville, KY 40165 Phone: 800-905-3764 or 866-321-6769 www.gfs.com todd.medley@gfs.com dennis.minner@gfs.com Gordon Food Service is a broad line distributer in the midwest, northeast, southeast, and southwest United States and coast to coast in Canada. HealthMEDX Booth 212 Mary Senesac 5100 North Towne Centre Drive Ozark, MO 65721 Phone: 877-875-1200 www.healthmedx.com info@healthmedx.com HealthMEDX is a leading developer of EMR solutions. The integrated HealthMEDX Vision platform streamlines clinical, financial and reporting operations for long-term care, post-acute and home care providers. Horner & Shifrin, Inc. Booth 309 Brian Heideman 401 S. 18th St. Suite 400 St. Louis, MO 63103 Phone: 314-335-8621 www.HornerShifrin.com bheideman@HornerShifrin.com Multidisciplinary engineering design services for long-term care, senior housing, health care, commercial, government and industrial markets.

Infinity Rehab (Sponsor) Booth 119 Susan Mayer Regional Sales Manager 11976 Beaverton Drive Bridgeton, MO 63044 Phone: 773-621-0627 www.infinityrehab.com samayer@infinityrehab.com Infinity Rehab is a leading provider of sub-acute rehab programs in 9 states. Currently servicing over 175 post-acute rehab, nursing homes, retirement communities and home health operations. Formed in 1999, they specialize in providing clinical, evidence based, physical therapy, occupational therapy, and speech language pathology services in skilled nursing and outpatient settings. Invacare Continuing Care Booth 113

Walter Norman 2012 Wilson Farm Court St. Louis, MO 63005 Phone: 314-409-7384 www.invacare-cc.com wnorman@invacare.com Invacare is the industry leader in manufacture of beds, mattresses, furniture, lifts, bathing equipment and interior design for the LTC market. Just Jewelry Booth 23 Diane Wehrle 2118 St. Louis Rd. Jefferson City, MO 65101 Phone: 573-659-1971 www.justjewelry.com/glamgirl diwehrle@aol.com Just Jewelry offers fashionable jewelry all under $38. It’s a Christian-based company who gives back to various philanthropies. Life Share Technologies Booth 218 Chip Muston 2177 Intelliplex Dr., Suite 150 Shelbyville, IN 46176 Phone: 312-476-9659 www.LifeShareTech.com ChipMuston@LifeShareTech.com Life Share Technologies partners with senior care providers to craft technology that improves connectedness for residents and those who support them.

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McKesson Medical-Surgical (Sponsor) Booth 203

Tina Bauer 8121 10th Avenue N Golden Valley, MN 55427 Phone: 314-614-8538 www.mms.mckesson.com/ltc tina.bauer@mckesson.com McKesson Medical provides equipment, distribution services, clinical support and business management tools for the long term care industry. MC5 – Missouri Coalition Celebrating Care Continuum Booth 12 Joan Devine Lutheran Senior Services 1150 Hanley Industrial Ct. St. Louis, MO 63129 Phone: 314-446-2555 jdevine@LSSLiving.org MC5’s mission is to promote and support ongoing collaboration within the adult care continuum to create environments where the dignity and value of each individual who lives or works there is respected and celebrated. Medical Care Associates, LLC Booth 18-19-20 Cory Boyle 15621 West 87th Street, Ste. 354 Lenexa, KS 66219 Phone: 866-609-5880 www.MCAskilled.com coryb@medicalcareassociates.org Medical Care Associates' (MCA L.L.C.) mission is to perform all the Medicare, Medicaid and Commercial billing duties for its clients thereby allowing them to focus more on patient care and relations. MCA L.L.C. is the market leader for Skilled Nursing Revenue Cycle Management because of our price, collection rate and customer service.

Med-Mizer, Inc. Booth 200 Kyle Tekulve 80 Commerce Dr. Batesville, IN 47006 Phone: 812-932-2345 www.med-mizer.com sales@med-mizer.com Med-Mizer, the innovative healthcare solution, introduces its “Comfort Wide” series bed line for the long term care industry. Missouri LTC Ombudsman Program Booth 24 Susan Tonarely PO Box 570 Jefferson City, MO 65102 Phone: 800-309-3282 www.health.mo.gov/seniors/ombudsman LTCOmbudsman@health.mo.gov The Long Term Care Ombudsman Program advocates for the rights of residents living in residential care, assisted living and skilled nursing facilities. MMS – A Medical Supply Company (Sponsor) Booth 300

Lisa Calliott 16339 Wynncrest Falls Way Wildwood, MO 63005 Phone: 314-291-2900 www.mmsmedical.com lisa.calliott@mmsmedical.com MMS provides medical supplies and equipment to nursing homes, assisted living and home health agencies. Mobile Eye Care Solutions Booth 317 Rob Chabot 248 S. Florissant Road Ferguson, MO 63135 Phone: 314-522-8773 www.eyecare20.com rchabot@mobileeyecare20.com Mobile Eye Care Solutions provides on-site comprehensive eye care services on-location.

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Mobilex USA Booth 213 Amanda Moen 11012 Lin Valle Drive, Suite G St. Louis, MO 63123 Phone: 314-262-9300 www.mobilexusa.com amanda.moen@mobilexusa.com Mobilex USA is the nation’s most experienced provider of mobile diagnostic services delivering high quality portable x-ray, ultrasound, EKG, echocardiogram and other ancillary services. Mueller Prost, PC Booth 5

Tiffany M. Karlin 7733 Forsyth Blvd., Suite 1200 St. Louis, MO 63105 Phone: 314-480-1288 www.muellerprost.com TKarlin@muellerprost.com Mueller Prost, a comprehensive healthcare accounting firm, strives to deliver services that generate growth within senior housing communities. Services: Medicare/Medicaid Cost Reports, Financial/HUD Audits, Tax Return/990 Preparation, Valuations, Full Back Office Solutions including: Billing, Healthcare Accounting, and Controllership Services, and Consulting. Novaerus Booth 205 Mark Bakko 111 N. Canal Street, Suite 165 Chicago, IL 60606 Phone: 352-584-1133 www.novaerus.com mbakko@novaerus.com Novaerus works to enhance and complete pre-existing infection and prevention control programs to close the loop between air, hands and surfaces. Omnicare Pharmacies of Missouri (Sponsor) Booth 102 & 104 Angie Stoner 345 Dunn Road Florissant, MO 63031 Phone: 314-610-5753 www.omnicare.com angie.stoner@omnicare.com Dedicated healthcare professionals providing: pharmacy, infusion and consulting services to long term care residents for over 30 years.

Ozark LTC Rx Booth 206 Leta Starkey #9 Bonne Ville Plaza Bonne Terre, MO 63628 Phone: 573-701-5302 www.ozarkltcrx.com lstarkey@ozarkltcrx.com Where innovation and customer care lead to better outcomes. Offering multiple dosing systems, compounding services, education, EHR and eMAR friendly. Paric Corporation Booth 15 Todd Goodrich Vice President 77 Westport Plaza, Suite 250 St. Louis, MO 63146 Phone: 636-561-9500 www.paric.com tmgoodrich@paric.com Paric Corporation is a general contractor, construction manager and design-build firm specializing in senior living construction. Partners Pharmacy Booth 7 Jim Van Hooser Account Executive 6437 N Crosby Avenue Kansas City, MO 64151 Phone: 816-886-8230 www.partnerspharmacy.com jim.vanhooser@partnerspharmacy.com Partners Pharmacy is the third largest long-term care pharmacy nationwide with a focus on personalized service and cost containment for our clients. Peace of Mind Communication Booth 25 Jean DeVoto 2622 Joyceridge Dr. Chesterfield, MO 63017 Phone: 636-812-2427 www.pomcomm.com jean@pomcomm.com Peace of Mind Communications is a web-based communication service that informs your residents’ families of their loved ones daily activities, items requested, upcoming community events and so much more. Our system is affordable, easy to use and a great resource when communication is of paramount importance.

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PharMerica Booth 9 Staci Isaacson 3409 Hollenberg Drive Bridgeton, MO 63044 Phone: 605-940-6587 www.pharmerica.com staci.isaacson@pharmerica.com As an institutional long-term care pharmacy provider, PharMerica helps customers control costs, ensure accurate, easy access to medications and comply with state and federal regulations. Polaris Group Booth 202 Shelly Patton Director of Sales and Marketing 3030 N. Rocky Point Drive, Suite 240 Tampa, FL 3607 Phone: 800-275-6252 www.polaris-group.com shelly.patton@polaris-group.com Polaris Group, a nationally recognized consulting firm, provides customized clinical, operational, financial, education, Interim MDS, and billing services. Premier Rx Health Solutions Booth 219 Alanna Francis 68 Weldon Parkway Maryland Heights, MO 63043 Phone: 314-473-1340 www.prxhs.com alanna.francis@prxhs.com Premier Rx Health Solutions is a long term care pharmacy focused on creating customized solutions through the use of technology. Our expertise is focused on improving medication safety and reducing waste while enriching the care continuum. RehabCare Booth 215 Ron Kilgore Director of Business Development 680 S. 4th St. Louisville, KY 40202 Phone: 314-378-1159 www.rehabcare.com ron.kilgore@rehabcare.com RehabCare is the premier provider of therapy services across the full continuum of care.

Ronnoco Coffee LLC (Sponsor) Booth 114 Dan O’Neal 4241 Sarpy Avenue St. Louis, MO 63110 Phone: 314-220-0452 www.ronnoco.com doneal@ronnoco.com Quality and hospitality since 1904. For a customized proposal, contact Dan O’Neal. Select Rehabilitation, Inc. Booth 3

Trent Hermen Director of Business Development 2600 Compass Rd. Glenview, IL 60026 Phone: 844-501-0357 www.selectrehab.com thermen@selectrehab.com Select Rehabilitation provides rehabilitation services to patients in skilled nursing, acute and outpatient settings utilizing cost and time efficient systems designed to operate under PPS. Senior Care Network Booth 100 Dave Luethy 1150 Hanley Industrial Court. St. Louis, MO 63144 Phone: 314-262-8236 www.scnnet.org dluethy@scnnet.org Senior Care Network provides LTC companies leverage and cost reductions in the areas of employee benefits and purchasing services. Senior Care Pharmacy Booth 305 David de’Venau 3220 S. Wisconsin, Suite A Joplin, MO 64804 Phone: 417-626-8180 www.seniorcarepharmacy.net David.deVenau@scp-rx.com Senior Care Pharmacy is an innovative provider of pharmacy services designed for skilled, assisted and independent living communities.

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Specialized Wound Management Booth 306 Rita Kelley 14805 North Outer 40 Road, Suite 320 Chesterfield, MO 63017 Phone: 888-811-4677 rkelley@specializedwound.com Specialized Wound Management is an innovative, on-site wound care consulting company dedicated to providing superior wound evaluation and treatment. Spellman Brady & Company Booth 214

Kelley Hoffman, Vice President of Senior Living Catrina Cook, Director of Operations & Marketing 8251 Maryland Avenue, Suite 300 St. Louis, MO 63105 Phone: 314-669-3468 www.spellmanbrady.com khoffman@spellmanbrady.com ccook@spellmanbrad.com Spellman Brady & Company is an interior planning firm specializing in Senior Living environments, delivering comprehensive interior design, furniture procurement and artwork master planning. Sterling Dental Booth 10 David Goubeaux PO Box 891630 Oklahoma City, OK 73189 Phone: 816-506-4393 www.sterlinghs.com davidg@sterlinghs.com Sterling Dental is Missouri’s largest mobile dentistry provider, using state-of-the-art equipment in your facility.

UVANTA Pharmacy Booth 4 Angel Mayberry 2000 Westport Center Drive St. Louis, MO 63146Phone: 314-800-8170 www.uvanta.com amayberry@uvanta.com Uvanta Pharmacy is your local pharmacy partner to improve profitability and resident care. Value First Booth 1 Dave Auch Sales Representative 217 SE 8th Avenue Topeka, KS 66603 Phone: 785-233-7443 www.valuefirstonline.com dave@leadingagekansas.org Value First provides a group purchasing plan whereby members can increase purchasing power through expanded choice, intelligent solutions and significant savings. WS Communications Booth 115 Jason Murphy 400 North Bluff Rd. Collinsville, IL 62234 Phone: 618-344-1800 www.wscommunications.com sales@wscommunications.com WS Communications provide Kenwood two-way radios to help facilities stay connected and focused. Ziegler (Sponsor) Booth 208 William Carney 200 South Wacker Drive Chicago, IL 60606 Phone: 312-596-1535 www.ziegler.com wcarney@ziegler.com Offering creative tailored solutions to its clientele, including investment banking, financial risk management, merger and acquisition services, investment management, seed capital, FHA/HUD, capital and strategic planning as well as senior living research, education and communication.

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For more information contact: Dave Auch

dave@leadingagekansas.org

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46th Annual Conference Brochure